608 Ccr Jobs - Page 8

Same Day offer !! Answer customer queries Solve issues and complaints Provide product info Record interactions Follow up for resolution Ensure customer satisfaction Call/ WhatsApp - HR Suman @ 9568899306 Required Candidate profile Excellent English Communication skills Rotational shifts (24*7) - 9 hrs UG/Grad/PG Fresher/Experienced Immediate joiners only Work from office! Face to Face interview

**"Multiple Call Center Roles Available One Application, Many Options!** - Apply with JobShop and get connected to top BPO companies across Bangalore. Great pay, fast hiring, and career growth await! - Freshers and experienced candidates welcome. Job Details: Process- International Voice process Qualification- , Any Graduate Experience-1 yr of BPO Experience Location- Manyata Tech Park (Bangalore) Salary Upto-38k +Monthly Incentive Upto -2.500- Cab:cab : 1 way cab Work From Office Rounds-1)HR round 2)Amcat round 3)Versant round and 4)OPS round For More Details Call HR Arshiya-7026112000 / 9964080000 or visit jobshop.ai to explore other open positions with us

About Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the worlds most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the worlds most sophisticated clients using leading technology and exceptional service. Role/Department: Northern Trust is looking to recruit professionals for its Bangalore Centre. Successful recruit would be part of Northern Trusts Capital Markets Credit Risk Team. This is a highly visible role, to work on key regulatory projects, frequent interaction with business partners across the globe. Job title: Senior Analyst/Associate Consultant Location: Pune/Bangalore Experience: 2 to 5 years of relevant experience The key responsibilities of the role include: • Delivery of key Northern Trust's Capital market risk functions covering a range of risk related areas which include Counterparty Credit Risk monitoring, Market Risk monitoring for Global Securities Lending, Global Foreign Exchange and Treasury activities of the bank (Investment portfolio of the bank) • Engage with the wider risk organization and Capital Markets businesses to resolve credit issues with respect to credit limit excesses, reallocation of limits between products. • Engage in the support of new business products and consult businesses to operationalize new business products/processes from a credit risk perspective • Work closely with oversight risk committees presenting explanations for trends and issues identified through the analysis, monitoring and reporting process of risks related to the Capital Markets businesses. • Support risk analysis for Securities Finance counterparty portfolios as required by Credit Risk Management Policies. Responsibilities include VaR model execution, analysis and presentation to Committees. • Interact with internal and external auditors on Counterparty Credit and Regulatory process topics • Contribute and own credit committee tasks working with stakeholders to create the meeting materials, action logs, overall owner for the committee material etc. • Well versed with risk related concepts, business processes, and reporting requirements and must be able to communicate effectively through both written and verbal communication with senior management and other partners. • Facilitate and Support strong controls over data, reports, and analysis, including automation, reconciliation and testing • Partner should be able to understand and quickly adapt to risk systems and technology to design strategies and support complete, correct and timely reporting • Perform documentation, procedures and controls to enable accurate and timely reporting. Skills • 2+ years of experience in one or more of the following areas of financial services is desired: Credit and Counterparty risk • Strong knowledge of financial services and good understanding of at least one regulation impacting credit and counterparty – Basel RWA Calculation, SCCL • Good understanding of financial products like derivatives, repo-style transactions, securitization etc. • Strong written and verbal communication skills with demonstrated success challenging and influencingoutcomes • Experience with any of the industry products – Adenza, Murex, MSCI Risk Manager, Cognos, Power BIetc., is an added advantage • Strong data, analytical, and problem solving skills • Strong hands-on experience with advanced excel Qualifications: MBA and relevant industry experience Working with Us: As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose. We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater Reasonable accommodation Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com. We hope you’re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people. Apply today and talk to us about your flexible working requirements and together we can achieve greater.

WORK FROM OFFICE WALK-IN-DRIVE Deal with customers through chat / voice Handle queries with accuracy and efficiency Maintain high customer satisfaction Identify and escalate issues when required Call/ WhatsApp - HR Abhishek @ 9639871135 Required Candidate profile Excellent English Communication skills Rotational shifts (24*7) - 9 hrs. UG/Grad/PG Fresher/Experienced Immediate joiners only Work from office! should be available for Face to Face interview Perks and benefits Cab facility 5.5Day working EPF

Job description Role & responsibilities Handle inbound and outbound calls to medical facilities, doctors' offices, and other healthcare providers to retrieve medical records. Navigate through medical records systems efficiently to locate and retrieve requested information. Verify the accuracy and completeness of medical records retrieved, ensuring compliance with legal and regulatory requirements. Communicate effectively with healthcare professionals to obtain necessary documentation in a timely manner. Document all interactions and maintain detailed records of medical records retrieval activities. Collaborate with internal teams to ensure the timely delivery of medical records to clients. Requirements: Excellent communication skills in English, both verbal and written. Strong interpersonal skills and the ability to build rapport with clients. Basic knowledge of medical terminology is preferred but not mandatory. Ability to work in a fast-paced environment and adapt to changing priorities. Minimum educational qualification: Graduation/Awaiting final semester results. Preferred candidate profile Benefits: Competitive salary package up to 25,000 CTC and In-hand 20,475 monthly. Performance based 7000 Incentives. Comprehensive training program provided. Opportunity for career advancement and skill development. Positive and collaborative work culture. Employee benefits such as medical insurance and incentives. Fixed US shift /Saturday Sunday Off / Over Time Paid. Work location: Kalyani Nagar, Pune. Paid Transport facility is provided. If you are a dedicated and ambitious individual looking to embark on an exciting career journey, we encourage you to apply for this position. Join us in making a difference in healthcare operations on a global scale! (This opening is for the voice process; hence candidates with back-office / B2B lead generation / RPO / Business Development will not be considered and cannot apply) About company AM Infoweb acts as a mediator between insurance companies/law firms and hospitals, doctors, clinics medical facilities. Could you do a follow-up on the medical reports of patients who have been discharged from the mentioned medical institutes? The main aim is to get the medical facility reports within the time frame mentioned by the client. AM Infoweb is a leading Health Information Management Outsourcing company, with state-of-the-art offices in India and the United States. We have partnered with many companies in the past and have helped them save millions through our seamless outsourcing, top-notch services, and efficient offshoring. With a world-class team of highly trained medico-legal professionals, we at AM Infoweb address all our client's problems while supporting their overall business operations. We help our clients to minimize operational and capital costs, recover investments quickly with high ROI, boost end-customer satisfaction, and increase productivity by leveraging the staff, processes, and technology, making us one of the most sought-after outsourcing partners around the globe. How to apply: Connect on whatsapp/call on: 9049089540 Email: shifa.pathan@aminfoweb.co.in Shifts timing 6:00 PM - 3:00 AM 6:30 PM - 3:30 AM 7:30 PM - 4:30 AM 8:00 PM - 5:00 AM Saturday Sunday Off. Company Info Address: OFFICE NO. 3A, BUILDING 3, 7th FLOOR CEREBRUM IT PARK, KALYANI NAGAR, PUNE , PUNE, Maharashtra, India Role: Back Office OperationsIndustry Type: Analytics / KPO / ResearchDepartment: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: Back OfficeEducationUG: Graduation Not Require

Greetings from JobShop, We are Indias Largest BPO Recruitment Company. Hiring for Multiple Companies for International Voice, Domestic Voice & International Chat Process Call HR Zaan On 63600 65418 or 9964080000 Job Locations : 1. Bhartiya Tech Park- International Voice Process - Salary Upto 6 LPA 2. Maratha Halli International Voice Process & Insurance Claims Process - Salary Upto 7 LPA 3. Electronic City International Voice Process & International Non Voice Process - Salary Upto 4.5 LPA 4. Bellandur - International Voice Process - Salary Upto 6 LPA 5. Whitefield - International Voice Process, International Tech Support & International Semi Voice Process - Salary Upto 5 LPA 6. Fresher Or Experience needed: Candidates should be Fresher or minimum 6 months of experience into international voice process/ International Sales /Client Servicing, candidates should be flexible to work with rotational shift, Candidates should be fluent in communication For More Details Call HR Zaan On 63600 65418 or 9964080000

Job Description: **"Start Your Call Center Career with Indias Largest BPO Recruiter!** - JobShop is hiring for multiple companies and roles in Bangalore. Apply once and access various opportunities. Bhuvana 7406034000 - Ideal for freshers starting out or experienced professionals looking to grow! Job Details: Role: Customer Support International Voice Process Location: AMR Tech Park, Honasandra, Bangalore Work Mode: Work from Office Shift Timing: Rotational Shifts Weekly Offs: 2 Days Off (Fixed Saturday & Sunday Off) Salary & Benefits: Freshers: 21,000 Take-Home Salary Experienced: Up to 28,000 Take-Home Salary (based on experience) Additional Benefits: 2-Way Cab Facilities within defined radius Fixed weekend offs Incentives (performance-based) Paid training and career growth opportunities Eligibility Criteria: Education: Undergraduate / Graduate Experience: Freshers can apply Candidates with 6 months to 2 years of international voice experience preferred Skills Required: Excellent English communication Strong customer service skills Willingness to work in rotational shifts Ability to handle queries and resolve issues effectively Interview Rounds 1 HR Round: 2 VNA (Voice & Accent) Assessment 3 Operations Round Bhuvana 7406034000 For More Details Call HR Bhuvana 7406034000 / 9964080000 or visit jobshop.ai to explore other open positions with us

Job description **"Start Your Call Center Career with Indias Largest BPO Recruiter!** - JobShop is hiring for multiple companies and roles in Bangalore. Apply once and access various opportunities. Job description **"Start Your Call Center Career with Indias Largest BPO Recruiter!** - JobShop is hiring for multiple companies and roles in Bangalore. Apply once and access various opportunities. - Ideal for freshers starting out or experienced professionals looking to grow! Process & Job Details: Process: - International Voice Process Work Location: Manyata Tech Park, Bangalore Work Mode: Work from Office Work Schedule: 5 Days Working | 2 Rotational Days Off Shift Timings: Night Shift Transport Facility: 1-Way Cab Provided Salary & Compensation: Freshers: Up to 3.5 LPA Experienced: Up to 5 LPA (Based on experience and skill set) Additional Benefits: Competitive salary, incentives, and growth opportunities Candidate Requirements: Education: Open to Graduates & Undergraduates Experience: Ameena 8095524000 Freshers are welcome to apply! Candidates with prior experience in an International Voice Process, Customer Support, or Sales will have an advantage. Skills: Excellent verbal communication skills in English Strong problem-solving and customer-handling abilities Work Flexibility: Comfortable working in rotational shifts (Night Shifts included) This is a fantastic opportunity to work with a global company, gain international exposure, and enhance your customer support skills! For More Details Call HR Ameena 8095524000 or 9964080000 or visit jobshop.ai to explore other open positions with us - Ideal for freshers starting out or experienced professionals looking to grow! Process & Job Details: Process: - International Voice Process Work Location: Manyata Tech Park, Bangalore Work Mode: Work from Office Work Schedule: 5 Days Working | 2 Rotational Days Off Shift Timings: Night Shift Transport Facility: 1-Way Cab Provided Salary & Compensation: Freshers: Up to 3.5 LPA Experienced: Up to 5 LPA (Based on experience and skill set) Additional Benefits: Competitive salary, incentives, and growth opportunities Candidate Requirements: Education: Open to Graduates & Undergraduates Experience: Ameena 8095524000 Freshers are welcome to apply! Candidates with prior experience in an International Voice Process, Customer Support, or Sales will have an advantage. Skills: Excellent verbal communication skills in English Strong problem-solving and customer-handling abilities Work Flexibility: Comfortable working in rotational shifts (Night Shifts included) This is a fantastic opportunity to work with a global company, gain international exposure, and enhance your customer support skills! For More Details Call HR Ameena 8095524000 or 9964080000 or visit jobshop.ai to explore other open positions with us

Kickstart or Elevate Your Career with JobShop! India's Leading BPO Recruitment Company Mega Hiring Drive for Top MNC BPOs! Looking to work in a dynamic environment with excellent growth and salary potential? Were hiring for International Voice, Domestic Voice & International Chat Process roles across multiple locations in Bangalore! Available Job Locations & Profiles: Manyata Tech Park – International Voice / Tech Support / Semi Voice Up to 6 LPA Marathahalli – International Voice / Insurance Claims Process Up to 7 LPA Electronic City – International Voice / Non-Voice Up to 4.5 LPA Bellandur – International Voice Process Up to 6 LPA Whitefield – International Voice / Tech Support / Semi Voice Up to 5 LPA Who Can Apply? Freshers & Experienced (Minimum 6 months in International Voice / Sales / Client Servicing) Excellent English Communication Skills Willing to Work in Rotational Shifts Great opportunity for anyone looking to build a long-term career in customer service, technical support, or chat support roles with top international brands! For More Details & To Apply: HR Neha – 7975182408

We are Hiring for International voice process !! Qualification : Grad / UG ( Fresher / exp ) Location:Bangalore Salary:Upto 55k Shifts :Rotational Virtual interview !! Call or whatsapp manya @ 9901777673 / 6364808230 / 9606521172 Required Candidate profile Communication skills. Service reps should be pleasant and empathetic while they're interacting with customers. Competent technical knowledge. Ability to multitask.

Role & responsibilities The role of Auditor involves: Review and assess the model governance, development, validation, documentation, and implementation to evaluate the effectiveness of the scoring, economic capital, rating and other models using statistical, machine learning techniques. Automate audit testing by utilizing a variety of modeling, data analysis, and programming tools. Identifies anomalies, trends, and risks by analyzing large, complex data sets. Ability to evaluate models across multiple functional domains, such as wholesale, retail, fraud, etc. Proficiency with Python/R, SQL Server, SAS, Excel, JIRA, Bitbucket. Opportunity to contribute to one or more areas of audit covering risk function like audit of Credit Risk, Market Risk, Operational Risk, Pillar II, ICAAP, ERM, Fraud Risk as per RBI guidelines. Key Responsibilities Review and assess the model governance, development, validation, documentation, and implementation to evaluate the effectiveness of the scoring, economic capital, and rating models using statistical, machine learning techniques. Drafting of detailed audit reports with assessment details, preparation of supporting workpapers, clearly documenting the observations noted with implications and recommending corrective actions to auditee. Preferred candidate profile A master's degree in Statistics, Mathematics, or related fields. 7 - 12 years of experience in the financial services industry, preferably with model development, validation, model risk audit, data analytics. Understanding of Risk Management processes like Market, Credit , Operational, ALM, Capital adequacy, Fraud is good to have but not essential. Demonstrate good understanding of model risk function. Knowledge of various modelling techniques used in the banking industry. Experienced with various programming languages used in risk modelling. Drafting of detailed audit reports with assessment details, preparation of supporting workpapers, clearly documenting the observations noted with implications and recommending corrective actions to auditee. Coordinating and supporting the Banks compliance team during RBI Audits and other external audits. Good communication (both verbal & written) and inter-personal skills. Ability to work as a part of team and contribute towards team goals.

Hiring for TOP MNC in Gurgaon location Hiring For International Voice Grad/UG Fresher -4 LPA For BE/B.Tech 6 Months exp with International BPO -3.80 LPA & Grad/UG/BE/Btech/with 1 year Exp International BPO -4.45 LPA Call- Himanshu 9289877542

Hiring for TOP MNC in Gurugram location 05 days working Hiring For Captive unit -3.80 LPA Gurugram Grad/ UG's/ B.Tech / B.E. - freshers can apply 24/7 Shift cabs Call - Himanshu 9289877542

Hiring under graduate fresher 24*7 shifts email and chat process cabs Gurgaon location cabs Himanshu@9289877542

1. Operations Undertake co-ordination with field people from CCR for smooth operation of the plant Measure various process parameters along with Shift In-charge. Record process parameters and plant log for the respective section, inspect specific parameters on regular basis, and perform any extra duties assigned by the Shift In-Charge Monitor the quality of the products- Raw meal, Clinker and Cement- and maintain the quality within the range as defined in the QMS procedures Keep good co-ordination with the laboratory for the feedback of quality follow the non-conformity procedure in case the product is not conforming to the standards Executes, according to the safety procedures, the necessary precautions and lock-outs. Take readings of plant parameters (tour log), energy and gas, and perform basic chemical water analysis; perform periodic functional tests on plant systems Perform administrative work related to data reporting and operating procedures Check the plant regularly, reports malfunctions to the shift supervisor and makes work request Perform shift turnovers and assures the transfer of the necessary information Make suggestions for plant and operating procedure improvements Supervise the loading and unloading of chemicals to and from the trucks Responsible for the cleanliness and tidiness of the control room and other rooms used by operations Follow up the availability of operational consumables and reports deviation as needed Take initiatives to drive growth for DCBL and ensure sustained growth in line with long-term and short-term objectives of the organization Ensure initiation and sensitization of the employees towards digitization and automation of the processes Focus on utilization of advanced business analytics tools to derive key insights critical for the success of the organization 2 Environmental and Health Safety Considerations Responsible for performing the operational activities to meet standards of public safety, employee safety and environmental citizenship that meet or exceed regulatory requirements Responsible for the implementation of the work permit system and suggests improvements to the Safety Head Report dangerous hazards on plant systems, work place, working environment and general public Ensure that the plant does not violate any of the environmental rules and report problems 3. Self/ Team Development Review and monitor performance of team members and provide requisite developmental support/ inputs Complete the IDP Execution for self and team members as part of self and subordinate development Recommend training as required for teams development Develop the team and update their knowledge base to cater the organization need Strategize avenues for enhancing employee satisfaction in the function, resulting in high engagement levels of employees

Greetings from JobShop, We are Indias Largest BPO Recruitment Company. Hiring for Multiple Companies for International Voice, Domestic Voice & International Chat Process Call HR Zaan On 6360065418 or 9964080000 Job Locations : 1. Manyata Tech Park- International Voice Process, International Tech Support & International Semi Voice Process - Salary Upto 6 LPA 2. Maratha Halli International Voice Process & Insurance Claims Process - Salary Upto 7 LPA 3. Electronic City International Voice Process & International Non Voice Process - Salary Upto 4.5 LPA 4. Bellandur - International Voice Process - Salary Upto 6 LPA 5. Whitefield - International Voice Process, International Tech Support & International Semi Voice Process - Salary Upto 5 LPA 6. Fresher Or Experience needed: Candidates should be Fresher or minimum 6 months of experience into international voice process/ International Sales /Client Servicing, candidates should be flexible to work with rotational shift, Candidates should be fluent in communication For More Details Call HR Zaan On 6360065418 or 9964080000

To be successful as a Quant Analytics Counterparty Credit Risk (CCR) - Vice President you should have experience with: You must have knowledge of the following in CCR - IMM Models, SA-CCR, CVA, BASEL Framework, Monte Carlo Simulation, Exposure / Collateral Modelling, PFE (Potential Future exposure), EPE, EPPE, Derivatives Pricing, Greeks, Risk Factor Modelling (Interest Rates, Equities, Credit, Commodities etc.), Back-testing, Numerical Analysis, SR 11/7, SS1/23. SS12/13 etc Hands on coding experience (as a full-stack developer / agile developer etc. Preferable language is Python, C/C++ etc) Experience in Stress Testing/Scenarios Modelling), Model Development and/or Model Validation (core development experience), Statistical Modelling (preferably for Wholesale credit book), Regulators and regulatory frameworks, Stakeholders - Model Owners, Audit, Validation Advanced Technical Degree (Masters / PhD / similar or equivalents) - Statistics, Engineering, Numerical Analysis, Mathematics, Physics, Econometrics, Financial Engineering, Computer Science, Financial Mathematics. Some good to have skills may include: Certification - GARP-FRM, PRM, CQF, AI/ML Courses, Coding and Computer Programming. Experience with R, MATLAB, Numerix etc. (The role require hands-on in coding as a full stack/agile developer), Database skills. Experience with Stakeholder management, leadership, and decision-making to support business strategy and risk management. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills.

Hiring for International Voice process Need Excellent communication skills Grad/UG with 1 Yr International voice exp. required Sal- 35k in hand, 4.78LPA Loc Gurgaon Rotational shift & Offs 5days working Call/WhatsApp Zam 9910972518 Snehal 9625998099 Required Candidate profile Candidates must have excellent communication skills. Candidates must be comfortable working in any shifts. Candidates must be an immediate joiner.

Job Role: - 1. Ticket booking. cancelation, Flight delays over voice. 2. Solving queries related to Refund and baggage’s. 3. Informing customers related to the flights. 4. Ready to work in Inbound voice process . HR connect-Ms Suchitra- 86176 02997 Required Candidate profile Qualification: - 12th Pass 1. CTC: INR 15,605 In-hand: INR 13,100 2. Incentives up to INR 5,000 3. 6 Days working 24*7 Rotational Shifts 4. 1 Rotational Week Off. 5. Pick-up or Drop facility

Job Overview: We are looking for enthusiastic and customer-focused individuals to join our Voice/Blended Support Team. The ideal candidate should possess excellent communication skills, a positive attitude, and a commitment to delivering exceptional customer service in a dynamic, shift-based environment. Key Responsibilities: • Handle inbound/outbound customer interactions via voice calls. • Resolve queries, provide information, and deliver outstanding service with courtesy and professionalism. • Maintain detailed and accurate call logs and follow standard operating procedures. • Achieve performance targets related to quality, accuracy, and customer satisfaction. • Demonstrate effective communication and listening skills to address customer needs efficiently. • Adapt to flexible shifts and rotational schedules as per business requirements. • Upsell or cross-sell products/services when required. Eligibility Criteria: • Graduates (freshers) with excellent communication skills are encouraged to apply. • Preference given to candidates with prior BPO experience and complete joining documentation. • Not eligible: Candidates with degrees in B.Tech, M.Tech, MCA, BCA, MBA, Hotel Management, or other specialized/technical streams. • Mandatory: PAN card is required during the hiring process Thanks & Regards, Gaurav Srivastava Phone No. 8470085479/9354549772 Email:gaurav@protonlogics.in www.protonlogics.in

Deal with customers through chat and voice Handle queries with accuracy and efficiency Maintain high customer satisfaction Identify and escalate issues when required Call/WhatsApp HR Namrata @ 91054 36757 Required Candidate profile Excellent English Communication skills Rotational shifts UG/Grad/PG Fresher/Experienced Immediate joiners only Work from office! Perks and benefits Cab Facility Incentive Bonus

Answer customer queries promptly Resolve complaints and technical issues Provide accurate product/service information Maintain customer interaction records Ensure customer satisfaction through follow-ups Call/WhatsApp HR Suman @9568899306 Required Candidate profile Excellent English Communication skills Rotational shifts (24*7) - 9 hrs UG/Grad/PG Fresher/Experienced Immediate joiners only Work from office! Face to Face interview

Role : Customer Service Representative Exp: Freshers - Graduation is mandatory or UG with min 6m exp in International voice process Location : Bangalore,Pune,Mumbai Shifts : US Shifts - Night shifts Should be flexible to work in Night shifts (US Shift) and should be flexible to work for 5 days a week Return to office (work from office mandatory) therefore Bangalore/ Mumbai/ Pune based candidates ONLY. Exposure to US contact center preferable Rotational work week can be Mon-Fri or Tue-Sat or Wed-Sun Job Responsibilities / Authorities Receive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the required tool • Provide recruitment support to candidates (fresh applicants, rehire) as per defined processes • Walk customers/ Provide navigational support on self service portal • Ensure security verifications are carried out per company policies and procedures and is lines with the GDPR guidelines • Place outbound calls to customers when required in line with Client / Company guidelines • Work productively whilst maintaining exceptional call/data quality standards in line with targets • Contribute to the team through open and regular communication with peers / supervisors • Adhere to all company or departmental policies and procedures (personnel and operational) • Keep the process repositories like DTPs, Knowledgebase, SharePoint updated with the current process • Maintain regular and punctual attendance in line with company policies and procedures • Minimise customer complaints and escalations by providing exceptional service and call control Knowledge & Skill Requirement Ability to demonstrate an efficient use of customer service technologies to complete a customer transaction using Ticket Tracking System (Service Now preferred), ERP systems, Microsoft Office Suite, and Internet Explorer • Good technical aptitude with an ability to learn quickly • Excellent verbal and written communication skill Experience Profile Prior international BPO work experience preferred • Freshers acceptable For more details Call Sanovar 7975371746 Refer Your Friends

**"Multiple Call Center Roles Available One Application, Many Options!** - Apply with JobShop and get connected to top BPO companies across Bangalore. Great pay, fast hiring, and career growth await! - Freshers and experienced candidates welcome. Job Details: Process- International Voice process Qualification- , Any Graduate Experience-1 yr of BPO Experience Location- Manyata Tech Park (Bangalore) Salary Upto-38k +Monthly Incentive Upto -2.500- Cab:cab : 1 way cab Work From Office Rounds-1)HR round 2)Amcat round 3)Versant round and 4)OPS round For More Details Call HR Sabiha Banu On-6360066397 / 9964080000 or visit jobshop.ai to explore other open positions with us

**"Multiple Call Center Roles Available One Application, Many Options!** - Apply with JobShop and get connected to top BPO companies across Bangalore. Great pay, fast hiring, and career growth await! - Freshers and experienced candidates welcome. Call HR Fardeen - 9110652500 / 9964080000 or visit jobshop.ai to explore other open positions with us Job Details: Process- International Voice process Qualification- , Any Graduate Experience-1 yr of BPO Experience Location- Manyata Tech Park (Bangalore) Salary Upto-38k +Monthly Incentive Upto -2.500- Cab:cab : 1 way cab Work From Office Rounds-1)HR round 2)Amcat round 3)Versant round and 4)OPS round For More Details Call HR Fardeen - 9110652500 / 9964080000 or visit jobshop.ai to explore other open positions with us