8.0 - 12.0 years

0 Lacs

maharashtra

On-site

As a Support Engineer at Ericsson, you will be responsible for providing solutions to customer-reported problems in adherence to established processes and Service Level Agreements. Your role will involve utilizing your product/domain knowledge, familiarity with customer networks, and understanding of technology evolution to address customer concerns effectively. You will also be involved in handling additional services like Pre-emptive and Software Update management. Your day-to-day tasks will include handling and resolving customer issues, providing dedicated support, meeting customer expectations, managing Software Update Management, collaborating with internal stakeholders from a technical perspective, and working within a diverse team environment. Additionally, you will be expected to keep track of ongoing customer service requests, troubleshoot critical and emergency cases, interact with relevant stakeholders, and ensure timely responses to customer queries. In terms of customer-specific responsibilities, you will be required to maintain a good working relationship with customers and various working groups, participate in operational review meetings, understand the solutions deployed in customer networks, and interface with customers for planned activities. On the business front, you will provide technical support to the Service Delivery Manager, contribute to pre-sales engagement activities, ensure compliance with contractual obligations, meet KPIs as per SLAs, and identify additional sales opportunities. To excel in this role, you should exhibit behavioral competencies such as creating & innovating, entrepreneurial & commercial thinking, persuading & influencing, applying expertise & technology, analyzing, and delivering results & meeting customer expectations. Soft skills like presentation & communication skills, teamwork & collaboration skills, market insight, financial understanding, consultative selling skills, negotiation skills, and leadership skills will also be crucial. The ideal candidate for this position should have a BE/B Tech or equivalent degree with a minimum of 8+ years of experience. You should possess expertise in working in a virtual environment and have exposure to technologies like OpenStack, Kubernetes, Cloud Networking, Cloud Storage, REDHAT OpenStack, REDHAT OpenShift, CEPH, and other storage solutions. Proficiency in Cloud Core applications/environment, exceptional troubleshooting skills, and a strong technical acumen in dealing with complex customer issues are also essential requirements. If you are looking for an opportunity to push the boundaries of innovation, work with a diverse team of like-minded individuals, and contribute to shaping the future of telecommunications technology, then joining Ericsson could be the next step in your career journey. At Ericsson, you will have the chance to leverage your skills and creativity to solve complex problems and build groundbreaking solutions in a collaborative and supportive environment. Apply now to be part of a team that is dedicated to going beyond the status quo and creating what comes next in the world of telecommunications technology.,

Posted 1 week ago

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Opening For Purchase Head - Formulation, Ghatkopar East. Females ONLY Aarambh Life Science

5 - 7 years

3 - 4 Lacs

Mumbai, Thane, Navi Mumbai

Work from Office

Dear Candidate, Hope you are doing well. This is in reference to your CV uploaded on Naukri.com We are into exports of Veterinary finished medicine and the opening is for Purchase head - Raw Material & Packing Material . Job Description as below: - Floating requests for quotations - Raw materials and Packing materials - Follow up for quotation and comparison of prices from different sources - Negotiating with manufacturers for price, delivery and payments .- Making and sending PO to suppliers. - Identifying new suppliers for Raw materials and Packing materials. - Coordinate with the design team for new product dimensions, styles, pack size and art work - Proofing of the Artwork and taking confirmation from the RA team and factory. - Procurement of Packing materials like Tubes, Cartons, Shipper, Labels, Leaflets, Pumps, HDPE/PP Bottles, Glass Vials, Rubber stoppers, Aluminium flip-offs, Jars, Aluminium pouches, Seals, Caps, Shrinks, etc- Coordination of the Cylinders made.- Licensing of products. - Comparing sizes of the vials, rubber stoppers, cartons etc. - Maintaining & updating records of supplier for contact details- Monitoring of pending payment of supplier & co-ordination with Account department of timely release of payment. - Cheque dispatch & filing of P.O. related documents and records. - Follow up with a factory for Dispatch - Taking relevant documents from manufacturers required for customs and export purpose.Planning deliveries & dispatches and co-ordination with Logistics department for the same. - Evaluate supplier performance based on quality standards, delivery time & best prices and ensure all the criteria are met according to the organizational requirements and expectation. Minimum Exp : 5 years in Pharma Formulation Purchase If you are looking for a change, please let us have your updated CV for the same on hr@aarambhlifescience.com or WhatsApp on 90822 34914 Also, if any of your colleagues or friends are looking to take new opportunities, please do let us know. Hope to hear from you soon. Best Regards, Hinali, Head of HCM. Mob/whatsapp : 9082234914

Posted 3 months ago

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