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4.0 - 8.0 years

9 - 13 Lacs

Hyderabad, Chennai

Work from Office

DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee). The impact you will have in this role : The Enterprise Network Services team is responsible for maintaining the highest level of availability and performance of infrastructure across the enterprise. Responsibilities span across all ITSM areas (Incident, Problem, Change, and Service Delivery). It also includes representing infrastructure services on projects and enterprise-wide efforts like Disaster Recover and Network modernization. It requires collaboration between operations, engineering, and architecture to maintain existing infrastructure as well as modernizing technology. Your Primary Responsibilities : Administer and provide 24x7 support all areas of the DTCC enterprise network including campus, WAN, DMZs, and extranets. Implement, and support new technologies within the network environment. Spearhead troubleshooting efforts with external clients, internal clients, and major incident management teams. Assist with key projects and deliverables, including pre & post implementation testing and planning. Coordinate scheduling and implementation of system maintenance, release updates, hardware upgrades, and/or new technology deployments adhering to stringent change management policies and maintenance windows. Execute performance and statistical monitoring to develop procedures and best practices which improve overall environment. Manages risk across the environment including scheduling maintenance and implementation of changes. Handles system events or major incidents with urgency. Escalates as appropriately required. Maintain documentation including baseline standards, processes, and procedures. Keep documents up to date and in compliance with emerging industry standards. Support DDoS and penetration testing as well as any required remediation efforts. Qualifications: 3+ years of related experience Bachelor's degree (preferred) or equivalent experience Talents Needed for Success: Networking Operational and Engineering skills in a global enterprise environment focused on Layer 2 & 3, Routers and Switches Proven experience troubleshooting complex network issues. Solid foundation of networking software & hardware including layer 2 and layer 3 protocols. Experience in F5 load balancers, Infoblox DNS and Palo Alto Firewalls will be a added value Excellent communication skills, both written and verbal. Ability to work in fast paced environment with stringent service levels. Risk minded, with the ability to work independently and as a team. Hands-on knowledge of managing ITSM ticket, including incident, change, problem management (prefer SNOW) Flexibility to work overtime and on non-scheduled days on occasion. CCNA Certification or demonstration of equivalent knowledge. Experience working in a global enterprise for a financial services company is a plus. Understanding of the TCP/IP protocol stack and the ability to analyze packet captures.

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3.0 - 5.0 years

5 - 7 Lacs

Coimbatore

Work from Office

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: Aruba Wireless Admin. Experience: 3-5 Years.

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6.0 - 11.0 years

17 - 30 Lacs

Bengaluru

Hybrid

Come join our passionate team! Barracuda is a leading cybersecurity company providing complete protection against complex threats. Our platform protects email, data, applications, and networks with innovative solutions, and a managed XDR service, to strengthen cyber resilience. Hundreds of thousands of IT professionals and managed service providers worldwide trust us to protect and support them with solutions that are easy to buy, deploy, and use. We know a diverse workforce adds to our collective value and strength as an organization. Barracuda Networks is proud to be an employer that complies with all applicable national, state and local laws pertaining to non-discrimination and equal opportunity regardless of race, gender, religion, sex, sexual orientation, national origin, or disability. What will you be working on Familiar with technical concepts in the areas of IT network and security such as; network security, application security products: Network Firewalls, Public Cloud (AWS, Azure) Provide Leadership and direction to Technical Support teams, including a continuous partnership with Sales, Engineering, Training, and other parts of Barracuda Networks Monitor performance metrics while driving individual growth Maintain a continuous improvement mindset focused on the customer experience, ensuring high customer satisfaction and retention Optimization and standardization of support processes Drive the highest level of performance from the team through training, mentoring, and coaching Work with cross-functional teams to resolve critical issues Manage resources to meet team and department service level expectations Handle escalated customer issues, ensuring timely follow-up and resolution What you bring to the role Bachelor's/masters degree or equivalent work experience 3-5 years of supervisory experience 5+ years of progressive call centre / technical support experience Excellent leadership skills with the ability to interface and lead high-performance technical teams to achieve maximum results Strong customer focus Able to build, motivate and develop a team with a proven track record in technical leadership while functioning in a high-demanding "action" oriented environment Professionalism - Ability to function in a responsible, professional manner using sound judgment in decision making Able to tackle problems and take independent action, seek out new responsibilities, act on opportunities, and generate new ideas Prioritizes tasks to accomplish goals and objectives Excellent organizational, time management, and communication skills (written and verbal) This role primarily operates during night shifts (approximately 90%), offering a unique opportunity for those who thrive in a nocturnal schedule. This role is eligible for shift allowances. What you’ll get from us A team where you can voice your opinion, make an impact, and where you and your experience are valued. Internal mobility – there are opportunities for cross training and the ability to attain your next career step within Barracuda, in addition to equity, in the form of non-qualifying options.

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6.0 - 11.0 years

13 - 17 Lacs

Bengaluru

Work from Office

Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet

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5.0 - 7.0 years

3 - 6 Lacs

Pune

Work from Office

Strong hands-on experience in Junos (MX-Series) / Cisco (IOS/IOS-XE & ASR 9K), Nokia routers (IXR-7250 & SR-7750) Prepared and implemented Configurations & DLLD for migration process. Strong Knowledge on Network Integration and Migration Involved in Disaster Management recovery process and implementation. Good Understanding of Switching protocols STP, RSTP & MSTP. Good Understanding of IGP (ISIS, OSPF EIGRP. etc.), BGP and Transport (MPLS, LDP, RSVP) protocols. Understanding of TCP/IP and other networking protocols like DHCP/DNS/CDP/ARP etc. Handling of VoIP and Broadband customers and involving day to day operations and following escalation matrix to achieve SLA. Experience in NOC operations and maintenance. Working knowledge on Management tolls like EMS/solar-winds/Nagios

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5.0 - 10.0 years

12 - 18 Lacs

Thiruvananthapuram

Work from Office

Responsibilities: * Design, implement & optimize network security solutions using Cisco SDWAN and Palo Alto firewalls. * Collaborate with cross-functional teams on routing and switching strategies.

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5.0 - 8.0 years

3 - 6 Lacs

Pune

Work from Office

Responsibilities Administration and Management of Wipro LAN & WAN (Network Domain) across globe as a part of Global Network Project Implementation Team based on the Projects assigned. Implementation and configuration of Network devices which consists of Routers, Switches, NMS Tools & Wifi Devices from different manufacturers (Mainly Cisco & some cases Avaya / Brocade, etc.). Configure / Implement Network Devices as per the hardening Guidelines & as per particular Project requirement. Troubleshoot Network & Security related problems in a particular Project based on the Project scope defined. Implementation of Network Infrastructure for new Offshore Development Centers (ODC) with appropriate security levels and redundancy as per the ODC requirements. Implementation of Network Infrastructure for new Enterprise Projects with appropriate security levels and redundancy. Implement ODC setups with connectivity varying from MPLS Connectivity, Client to site VPN, Site to Site VPN (Router based). Handle implementations in project movements within Wipro locations, Point to point link establishment, Network infra for new Wipro locations including LAN/WAN/Internet Architecture etc. Coordination with ISP, clients and onsite technical teams for P2P, MPLS, VPN and other links for new implementations and troubleshooting connectivity issues. Validating the technical feasibility of the network design plans for customer/Enterprise networks submitted by the design team and provide appropriate suggestions as required. Knowledge & exposure on (not limited to) NMS Tools, Routing Protocols such as OSPF, BGP, etc., MPLS Configuration (VRF Config), Switching Protocols, STP, QoS, etc. Execute the implementation per the standard ISO (20000 & 27001) and Wipro IRMC guidelines following incident, change and capacity management procedures followed in Wipro. CCNP Equivalent Certifications with around 5 years experience. Should be able to Multitask & involve in multiple projects at a time. Take lead and participate in S0 calls and Outages till resolution Mandatory Skills: Cisco Routing and Switching. Experience: 5-8 Years.

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3.0 - 5.0 years

4 - 8 Lacs

Mumbai

Work from Office

Responsibilities Administration and Management of Wipro LAN & WAN (Network Domain) across globe as a part of Global Network Project Implementation Team based on the Projects assigned. Implementation and configuration of Network devices which consists of Routers, Switches, NMS Tools & Wifi Devices from different manufacturers (Mainly Cisco & some cases Avaya / Brocade, etc.). Configure / Implement Network Devices as per the hardening Guidelines & as per particular Project requirement. Troubleshoot Network & Security related problems in a particular Project based on the Project scope defined. Implementation of Network Infrastructure for new Offshore Development Centers (ODC) with appropriate security levels and redundancy as per the ODC requirements. Implementation of Network Infrastructure for new Enterprise Projects with appropriate security levels and redundancy. Implement ODC setups with connectivity varying from MPLS Connectivity, Client to site VPN, Site to Site VPN (Router based). Handle implementations in project movements within Wipro locations, Point to point link establishment, Network infra for new Wipro locations including LAN/WAN/Internet Architecture etc. Coordination with ISP, clients and onsite technical teams for P2P, MPLS, VPN and other links for new implementations and troubleshooting connectivity issues. Validating the technical feasibility of the network design plans for customer/Enterprise networks submitted by the design team and provide appropriate suggestions as required. Knowledge & exposure on (not limited to) NMS Tools, Routing Protocols such as OSPF, BGP, etc., MPLS Configuration (VRF Config), Switching Protocols, STP, QoS, etc. Execute the implementation per the standard ISO (20000 & 27001) and Wipro IRMC guidelines following incident, change and capacity management procedures followed in Wipro. CCNP Equivalent Certifications with around 5 years experience. Should be able to Multitask & involve in multiple projects at a time. Take lead and participate in S0 calls and Outages till resolution Mandatory Skills: Network Data Admin. Experience: 3-5 Years.

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1.0 - 3.0 years

4 - 7 Lacs

Bengaluru

Work from Office

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: Network Data Admin. Experience: 1-3 Years.

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1.0 - 3.0 years

3 - 5 Lacs

Mumbai

Work from Office

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: Network Data Admin.: Experience: 1-3 Years.

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5.0 - 10.0 years

5 - 15 Lacs

Bengaluru

Work from Office

KRA 6+ years of hands-on experience in Network infrastructure like Routing, Switching and Wireless technologies. Hands-on experience on working with Network products including Nexus Switches, Cisco Routers, Cisco Switches, Cisco/Aruba Wireless Controller. Hands on experience in dynamic routing protocols including OSPF, EIGRP & BGP. Hands on experience in IPSec, HSRP, VRRP, Ether-channel, Stacking, VSS, RSTP. Able to perform IOS upgrade of activities remotely for cisco switches, routers, WLC. Hands on experience in managing Nexus switches 7K, 5K, 2k. Have experience on VPC, FEX. Hands on experience in troubleshooting Wireless related issues, WLC implementation, AP replacement, Wireless client authentication, etc. Hands on experience on DNAC and ACI technologies. Hands on experience in WAN management, working with service provider coordination. Able to explain scenarios and have working knowledge and be able to troubleshoot the functions and operations of Routers, Switches, Wireless Controllers and IOS upgrade. Knowledge in ITIL framework which includes Incident, Change, Problem management. Able to monitor the health of network and traffic flow capture using monitoring tools. Good understanding and knowledge on DNS / DHCP / IPAM technologies. Industry standard certification like CCNA is desired. CCNP / CCIE is optional.

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3.0 - 8.0 years

7 - 12 Lacs

Bengaluru

Work from Office

Hiring for Netscope Trainer Engineer - Cisco Secure Service Edge Cisco Umbrella Duo Security Zero Trust Network Access (ZTNA) Cloud Security DNS security, SWG, CASB SD - WAN SASE/SSE architecture Cisco certifications

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0.0 - 3.0 years

4 - 4 Lacs

Gurugram

Work from Office

Hiring for Leading ITES Company In Gurgaon for Technical Support Key Highlights: 1: Graduate Fresher or Exp with minimum 1 year exp in Technical Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Knowledge of LAN, MAN, Windows Troubleshooting, Networking etc A Technical Support job description typically involves diagnosing, troubleshooting, and resolving technical issues related to computer hardware, software, and networks Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Whatsapp Your CV @ 9721919721 ( Mention Technical Support ) Key Responsibilities: Troubleshooting and Problem Solving: Diagnosing and resolving hardware and software issues, either remotely or in person. User Support: Providing technical assistance to users, answering questions, and guiding them through problem resolution. System Maintenance and Monitoring: Ensuring computer systems and networks are running efficiently and effectively. Installation and Configuration: Setting up new systems, installing software and hardware, and configuring user accounts. Documentation and Record Keeping: Maintaining records of issues, solutions, and system configurations. Collaboration: Working with other IT teams and external vendors to resolve complex issues. Customer Service: Providing excellent customer service, ensuring user satisfaction, and building positive relationships.

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12.0 - 16.0 years

0 Lacs

kochi, kerala

On-site

At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself and a better working world for all. As a Network Architect Engineer (Senior) in the Office Connect team, you will be responsible for validating, lab testing, certifying, and working with Network, Infosec, Legal, and vendors group to provide Wi-Fi technology solutions and improvements to guarantee the Office Connect Network portfolio meets business strategy and needs. These solutions will be supported by various WAN, LAN, WLAN, DC, or overall NW infrastructure. Your role involves designing and validating Wi-Fi technology solutions, collaborating with cross-functional teams, overseeing the deployment of network technologies, providing consultancy services, and acting as a Level 4 escalation point for operational issues within the network portfolio. Key Responsibilities: - Be the office connect POC and trusted advisor for support vendors, infosec, legal, and security teams - Drive architectural design for LAN and Wi-Fi technologies to ensure scalability, performance, and security - Provide L4 escalation support for data network services across the global Ernst & Young environment - Diagnose, troubleshoot, and resolve complex network issues - Develop and maintain comprehensive documentation and standards for network configurations and practices - Stay ahead of technological advancements in networking to recommend and integrate cutting-edge solutions Analytical Responsibilities: - Review and recommend network-related hardware and software technologies, designs, and services - Evaluate and recommend different types of network-related hardware and software - Utilize advanced analytics to monitor and assess network health, performance metrics, and usage patterns - Leverage data from network monitoring tools to make informed decisions on network upgrades and optimization strategies To qualify for the role, you must have: - 12+ years of experience in Network Design or Architect teams - A bachelor's degree in computer science/engineering or a related discipline - Advanced skills in planning, designing, and troubleshooting complex network environments - Strong interpersonal and team working skills - Data-guided, analytical approach with the ability to formulate insights into action - Excellent understanding of Office Connect product portfolio Ideally, you'll also have: - Industry accreditation like CCNA R&S, CCNP R&S, CCNA Wireless, CCNP, Meraki Wireless certifications - Ability to work and team with a multitude of different people within and outside of IT - English language skills - excellent written and verbal communication EY exists to build a better working world, helping to create long-term value for clients, people, and society and build trust in the capital markets. Join us in providing trust through assurance and help clients grow, transform, and operate in today's complex world.,

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6.0 - 9.0 years

8 - 12 Lacs

Bengaluru

Work from Office

Your Role Design, deploy, and manage LAN, WAN, VPN, and wireless networks. Monitor network performance and troubleshoot issues to ensure optimal uptime. Manage network hardware including routers, switches, firewalls, and load balancers. Lead a team of network engineers. Collaborate with IT leadership to align network strategies with business goals. Your Profile Evaluate and recommend new technologies and tools to enhance network performance. Ensure compliance with industry standards and regulatory requirements. Maintain detailed documentation of network configurations, changes, and incidents. Generate regular reports on network health, security posture, and incident response. What will you love working at Capgemini Would be working in cutting-edge cloud IT infra technology with high performance capability team Career Growth & Global Exposure Focus on Innovation, Cloud, Security & Automation Inclusive Culture & Strong Support System

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3.0 - 6.0 years

1 - 5 Lacs

Hyderabad

Work from Office

This role involves the development and application of engineering practice and knowledge in the following technologies Standards and protocols, application software embedded software for wireless and satellite networks, fixed networks enterprise networks connected devices IOT and device engineering, connected applications 5G edge, B2X apps and Telco Cloud, Automation and Edge Compute platforms. This role also involves the integration of network systems and their operations, related to the above technologies. - Grade Specific Focus on Connectivity Network Engineering. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers.

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8.0 - 10.0 years

13 - 17 Lacs

Hyderabad

Work from Office

The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet Mandatory Skills: Cisco Routing and Switching. Experience: 8-10 Years.

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5.0 - 8.0 years

3 - 7 Lacs

Chennai

Work from Office

for Firewall Engineer ((FortiNet, Azure, & NSG's) Should be able to handle L1, L2 & L3 Level tickets per SLAs and act as first point escalation for all Firewall issues. Guarantee network security best practices are executed for firewall configurations, troubleshooting, and monitoring Modify Monitoring parameters if required Creation/Modification and deletion of Objects, Security Rules, Decryption policy and NAT rules Create, edit, modify based management security groups and troubleshooting referring VPC logs to locate any denial of access Work with customers to form and fix appropriate policy and signature rules. This comprises tuning and development of the creation of custom intrusion detection. Work under strict change control processes to ensure only authorized changes are made to devices. Plan and schedule Changes, Coordinating with different stakeholders Perform RCA for Major Incidents related to his / her tower Follow quality / security process defined for the engagement. Participate in business meetings with various stake holders on a need basis. Provide technical subject matter expertise wherever required. Take corrective actions based on the customer satisfaction surveys. Work on the service improvement programs. Training of new team members. Able to work on Knowledge acquisition and updates to related documents Mandatory Skills: Checkpoint Firewalls and VPN. Experience: 5-8 Years.

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5.0 - 8.0 years

7 - 11 Lacs

Coimbatore

Work from Office

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Mandatory Skills: Network Data Admin. Experience: 5-8 Years.

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6.0 - 10.0 years

8 - 12 Lacs

Kolkata, Mumbai, New Delhi

Work from Office

Desired Skills (Good to have as value add to this role) Creates and reviews project deliverables e.g. Design recommendations, High Level Design, Low Level Design, Implementation/Change Management Plans Hands-on with Traffic Generator tools like Ixia, Spirent etc. Education &/ Additional Cortication s Certifications: Expert & Professional level Cisco certifications like CCIE, CCNP are highly desired. Education: Typically requires BSc Computer Science or equivalent. B.TECH / M.TECH BE/ BS

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10.0 - 15.0 years

14 - 18 Lacs

Bengaluru

Work from Office

Your Impact We are seeking a senior Solutions Engineer (SE) Cloud & Ecosystem partners APJC Partner organization as a solution engineer. As a SE, you will lead the technical sales of our solutions across a number Cloud , Ecosystem and industry partners. You will work with your sales peers to engage with partners in position Cisco products & solutions with Cloud , Ecosystem and industry partners. You will work with partners in identifying Joint opportunities where Cisco portfolio can add value to their solutions. Jointly work with partners in developing joint value proposition , identify target markets and customers where we could land and monetize the solutions. Engage with the field sales on partners & Cisco in driving the mindshare for joint solutions. Work with partners in joint customer and partner mindshare , demand generations events. Engage with product team and global team in influencing and driving product gaps and partner solutions needs. This role requires a deep understanding of Broad Cisco portfolio , strong understanding of Cisco datacenter and Cloud technology and experience relaying technical concepts to a diverse audience. Youre energized by the fast-paced landscape in IT and how AI & security is changing the world. You love technology and thrive in solving complex problems. You are an amazing presenter and can translate complex technical scenarios into a simple easy to understand message. You inspire those around to use technology in innovative ways and use a hands-on method to demonstrate your ideas. Minimum Qualifications: 10+ years of technical presales experience (preferably selling Compute, Storage, and/or Network solutions). Good understanding of hyper scalar technologies , datacenter solutions Engage with partners & customers in joint value proposition and Excellent presentation skills ability to value-sell and deliver engaging workshops to both technical and non-technical audiences on AI and/or infrastructure topics. Preferred Qualifications: Bachelor's Degree in Computer Science, Computer Engineering, Electrical Engineering, or related field or equivalent experience. Advanced degree in Data Science is a plus. Experience with Cloud infrastructure solutions , including Cloud Networking & Security In-depth understanding of Cloud technologies and Cyber security Experienced in working with Cloud solutions, IT / IOT solutions and, industry solutions.

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1.0 - 2.0 years

4 - 9 Lacs

Bengaluru

Work from Office

Your Impact The Proof-of-Concept Specialist is an SE role who will be responsible for the development, planning, design, delivery & coordination of Customer Proof of Concept Labs, mainly Enterprise Networking / NX but could include other technologies as well, for both internal and external audiences. This person will work extensively with BUs, Content Developers, Partners, both internal & 3rd party throughout the POC process from introduction through build, test and ultimately throughout the customer delivery of the POC. This person will be responsible for working with account teams to flesh out customer care abouts, testing requirements, capabilities, etc. Minimum Qualifications 1-2 years of experience of Strong Routing, Switching, and Security background. Cloud Networking Experience (AWS, Azure, GCP), Microsoft Office365 Experience with Virtual Infrastructures (VMware VCenter and VMs) Experience with Test Tools such as Spirent, Cyberflood, Avalanche, Ixia, Keysight, WAN Emulation. OSPF, EIGRP, BGP, MPLS, DMVPN, IPSec, NAT, Trustsec, LISP, VXLAN, EVPN, 802.1x etc. Preferred Qualifications Project Management and Time Management abilities Cisco Catalyst SD-WAN Experience Cisco Software Defined Access Experience Cisco Catalyst Center (DNA Center) Deployment and management Cisco SD-Access Fabric

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5.0 - 8.0 years

8 - 15 Lacs

Bengaluru

Work from Office

Your Impact Candidate responsible for Manual testing and automating the given features. Deliver the features with high quality as per given timelines. Adapt to the newer technologies (AI/ML) Minimum Qualifications MS EE/CS combined with 5-8 years of related experience, or BSEE/CS combined. Good experience in feature level testing and system level understanding of switching and routing platforms Good understanding of networking fundamentals and protocols and different L2 to L7 technologies. Automation experience with Python or equivalent programming language Deep technical knowledge in BGP, VXLAN and EVPN Vision to lead and tackle sophisticated problems Excellent collaboration and communication skills Self-motivated and highly ambitious Preferred Qualifications Understanding of DC customer deployments Good networking skills. Familiarity with the SW development cycle and software engineering Basics of AI/ML Familiarity with Linux and modern software tools and techniques for development/debugging. Understanding of CI/CD integrations

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8.0 - 10.0 years

8 - 12 Lacs

Hyderabad

Work from Office

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Mandatory Skills: Network Data Admin. Experience:8-10 Years.

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1.0 - 3.0 years

3 - 6 Lacs

Pune

Work from Office

Role Purpose The purpose of the role is to provide effective networksupport to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Role & responsibilities: Technical Expertise - Prepare the necessary configuration and validation for new customer installations and changes over live sites also troubleshooting technical issues being a part of 3rd line global support. Knowledge of Cisco hardware, Nexus, Catalyst and WLAN. Has direct responsibility for completion of technical support deliverables defined in the project plan. These deliverables include Cisco routing, switching and WLAN configuration and validations in accordance with customer requirements. Knowledge of network routing: BGP, EIGRP, OSPF (VXLAN a plus) Undertaking data network fault investigations in local and wide area environments, using information from multiple sources Has direct responsibility for completion of technical support deliverables defined in the project plan. These deliverables include Cisco routing, switching and WLAN configuration and validations in accordance with customer requirements. Leads and supports Networking and Facility Projects Ability to handle multiple projects simultaneously. Configuration of routing and switching equipment. Remote support of on-site engineers and end users/customers during installation. Speaking with customers via email and phone for initial requirement capture. Performance is measured from complete and on-time delivery, according to SLA. Perform end-to-end commissioning in co-operation with customer representatives to prove correct functionality. Network Designing, Site Activation, Resolution of different severity level tickets, deactivation of the devices and circuits. Preferred candidate profile: CCNA Global certificate or training Hands on experience in firewall Knowledge of BGP, MPLS, SDWAN (Viptela, Silverpeak), Wireless (Cradlepoint), FortiGate devices, Nokia devices. ISP Site installation, TTU (test and turn up) and Network troubleshooting. CCNP/CCNA (or similar level of knowledge in networking) Knowledge on SDWAN Products. Understanding and Experience on LAN/WAN/WLAN/BGP/MPLS/OSPF/EIGRP/VPN Good troubleshooting Skills Mandatory Skills: Customer Service Helpdesk. Experience:1-3 Years.

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