869 Ccnp Jobs - Page 6

You are a skilled Sales System Engineer with a strong background in networking and IT systems, particularly within the ISP/TelcoNet domain. Your primary responsibility will be to support the sales process by providing technical expertise, conducting product demonstrations, assisting in client onboarding, and offering deployment support. Your key responsibilities will include collaborating with the sales team to understand client requirements and propose appropriate technical solutions, conducting live product demonstrations, handling client onboarding, configuration, and deployment of network monitoring solutions, supporting clients with troubleshooting, and preparing relevant documentation such as network diagrams and solution notes. To excel in this role, you should have a minimum of 2 years of experience in Networking, Pre-Sales, or System Engineering roles. You must possess a strong understanding of Layer 2/3 protocols, SNMP, TCP/IP, routing, switching, VPNs, firewalls, and have experience working with ISP, Telecom, or MSP clients. Familiarity with tools like PRTG, Zabbix, SolarWinds, or other NMS platforms is essential. Excellent communication and customer-facing skills are crucial, along with the availability to provide support during night hours for US clients. Preferred qualifications include CCNA/CCNP certifications, experience in Telco environments, service level monitoring, and handling global clients. The position offers flexible work hours, remote or on-site work options, a competitive monthly salary ranging between 50,000 - 1,50,000, the opportunity to work with global telecom and ISP clients, career growth prospects, training support, and performance incentives. If you meet the requirements and are interested in this position, please share your updated resume, highlighting your relevant certifications and telecom experience in your application.,

About 2gethr: 2gethr is more than just a co-working space; it is a place where individuals and companies come together to pursue their dreams and turn them into reality. Our mission is to provide a harmonious blend of home, work, and leisure, creating an environment that inspires our members and employees to reach their full potential. At 2gethr ORR, our latest co-working space, we have prioritized flexibility in design to offer an aspirational setting where everyone can strive to become the best version of themselves. As the World's First WELL Health and Safety Rated Co-working Space and Southeast Asia's first WELL Precertified v2 co-working space, we are committed to providing a holistic experience for everyone at 2gethr ORR. Our core focus on flexibility, both in spatial design and community culture, is reflected in the range of amenities available to support our members round the clock. Reporting to the Co-Founder, we are currently seeking a talented Network and Infrastructure Engineer to join our team. The ideal candidate will be responsible for managing and overseeing our organization's IT operations, ensuring the efficient and secure functioning of our IT infrastructure while aligning technology solutions with our business objectives. Key Responsibilities include: - Designing and implementing network infrastructure projects based on customer or business requirements. - Performing all phases of network engineering, including requirements analysis, design, and implementation. - Collaborating with Project Management and Design Teams to translate initial scope into actionable items. - Developing Bill of Materials (BOM) and contributing to technology acquisition decisions. - Ensuring network services availability, including network connectivity, telecommunication systems, firewalls, routers, wireless capabilities, and network monitoring. - Daily management of the ticketing system to address and resolve incidents and service requests promptly. - Identifying software and hardware lifecycle upgrades and planning the upgrade path for device system software and hardware. - Executing network upgrades and refreshes in coordination with vendors, including testing, evaluation, and installation of enhancements. - Maintaining up-to-date knowledge of bugs or vulnerabilities in network infrastructure. - Procuring end-user assets and software, ensuring security hardening and maintenance. - Timely and effective resolution of end-user issues and requests. - Developing and upholding support policies, procedures, and standards. - Monitoring support ticketing systems to meet SLAs (Service Level Agreements). - Managing IT procurement, vendor relationships, and optimizing supplier interactions. - Planning and executing AV setups, selecting equipment, coordinating logistics, providing on-site support, troubleshooting AV systems, managing vendors, and documenting activities. Qualifications and Skills required: - 3-5 years of experience in enterprise network management and wireless platforms, preferably Ruckus and Cisco Meraki. - Proficiency in firewall security design, deployment, and support, particularly with Cisco Meraki MX and Sophos XG series. - Strong troubleshooting skills in switching technologies such as Spanning Tree and Stack. - Experience with VPN technologies like IPSEC and SSL VPN. - Broad knowledge of network technologies, including routing, switching, firewall, TCP/IP, DNS, WAN, and UC. - Familiarity with AWS cloud technology and network diagnostic tools. - CCNA or CCNP certification is preferred. - Demonstrated ability to manage product lifecycles, deliver projects on time, and utilize data for decision-making. - Cross-functional collaboration experience with engineering, design, marketing, and sales teams. - Bandwidth planning, ISP coordination, and familiarity with Basic Tech stacks, UX/UI design, and data analysis. This role offers an exciting opportunity to contribute to the growth and success of 2gethr by ensuring the reliability, security, and efficiency of our IT infrastructure. The Network and Infrastructure Engineer will play a crucial role in supporting our members and enabling seamless operations across our organization. If you are a motivated team player with excellent communication skills and a passion for technology, we invite you to join our dynamic team at 2gethr.,

As the Vice President of Production Services at BNY, you will play a crucial role in managing the bank's network infrastructure to ensure optimal performance and stability. Your responsibilities will include resolving network faults and failures, implementing improvements to enhance network stability, and collaborating with users and clients to address connectivity and performance issues. In addition, you will work closely with vendors on support cases and escalations, provide off-hour support for emergency incidents, and be available for on-call support. To excel in this position, you should have 10 to 12 years of experience in networking and network security, with extensive hands-on experience in network implementation and troubleshooting. You must possess a solid understanding of routing protocols, switching technologies, and various network platforms. Proficiency in Cisco ACI, routing protocols, IPsec VPN Tunnels, firewall administration (Cisco ASA and Palo Alto), load balancer configuration (NetScaler and F5), as well as Zscaler ZIA and ZPA troubleshooting is essential. Holding a Cisco CCNP certification or equivalent is required, along with a Bachelor of Engineering or BCA degree. A willingness to learn new technologies and a broad understanding of industry standards are also key to success in this role. BNY's inclusive and innovative culture is reflected in the numerous accolades we have received, including being recognized as one of America's Most Innovative Companies by Fortune and one of the World's Most Admired Companies in 2024. We are committed to diversity and equality, as demonstrated by our high scores in the Human Rights Campaign Foundation's Corporate Equality Index and Disability: IN's Best Places to Work for Disability Inclusion. Our dedication to sustainability and gender equality has also been acknowledged through various prestigious awards. BNY is proud to be an Equal Employment Opportunity/Affirmative Action Employer, welcoming individuals from underrepresented racial and ethnic groups, females, individuals with disabilities, and protected veterans. Join us at BNY and be part of a team that is making a positive impact on the world while offering a supportive and rewarding work environment.,

You will be responsible for working as a Palo-alto L2, focusing on Firewall, Security Governance, Implementation, Migration, Configuration, and Network Protocols including MPLS, BGP, OSPF, and EIGRP. Having certifications like CCNA and CCNP will be an added advantage. The ideal candidate should be able to join immediately. The budget for this position is up to 6.24 LPA. The location of work will be in Noida Sec -135, and the role may involve working in rotational shifts.,

Responsibilities Administration and Management of Wipro LAN & WAN (Network Domain) across globe as a part of Global Network Project Implementation Team based on the Projects assigned. Implementation and configuration of Network devices which consists of Routers, Switches, NMS Tools & Wifi Devices from different manufacturers (Mainly Cisco & some cases Avaya / Brocade, etc.). Configure / Implement Network Devices as per the hardening Guidelines & as per particular Project requirement. Troubleshoot Network & Security related problems in a particular Project based on the Project scope defined. Implementation of Network Infrastructure for new Offshore Development Centers (ODC) with appropriate security levels and redundancy as per the ODC requirements. Implementation of Network Infrastructure for new Enterprise Projects with appropriate security levels and redundancy. Implement ODC setups with connectivity varying from MPLS Connectivity, Client to site VPN, Site to Site VPN (Router based). Handle implementations in project movements within Wipro locations, Point to point link establishment, Network infra for new Wipro locations including LAN/WAN/Internet Architecture etc. Coordination with ISP, clients and onsite technical teams for P2P, MPLS, VPN and other links for new implementations and troubleshooting connectivity issues. Validating the technical feasibility of the network design plans for customer/Enterprise networks submitted by the design team and provide appropriate suggestions as required. Knowledge & exposure on (not limited to) NMS Tools, Routing Protocols such as OSPF, BGP, etc., MPLS Configuration (VRF Config), Switching Protocols, STP, QoS, etc. Execute the implementation per the standard ISO (20000 & 27001) and Wipro IRMC guidelines following incident, change and capacity management procedures followed in Wipro. CCNP Equivalent Certifications with around 5 years experience. Should be able to Multitask & involve in multiple projects at a time. Take lead and participate in S0 calls and Outages till resolution Mandatory Skills: Network Data Admin.

Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet Mandatory Skills: Network Data Admin.: Experience: 10 YEARS.

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation

Need Solid L3 Network Engineer Ready to move in US Strong Cisco CCNA CCNP Strong Communications Skills U.S. Visa required- B1 / H1B

Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Do: 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet Mandatory Skills: Checkpoint Firewalls and VPN Experience : 5-8 Years.

The Network Specialist: Has expertise in designing, solutioning, implementing and operating modern software-defined WLAN, LAN, and WAN infrastructures from Cisco, Aruba and the likes. Is responsible for the identification and selection of appropriate network solutions to design and deploy in environments based on business objectives and requirements. Is skilled in developing, deploying, and troubleshooting network deployments, with deep technical knowledge, especially around routing and switching, software-defined network and WAN, wireless, typical of a large, modern enterprise network. Further align the network to meet the Banks objectives through continuous developments, improvements and automation. Preferably 8+ years of experience in network design and delivery of technology centric, customer-focused services. Preferably 5+ years in collaborating, leading, or managing a team of like-minded individuals from diverse geographies in global scale projects, to achieve successful outcomes. Diploma or bachelor’s degree in engineering, Computer Science/Information Technology, or its equivalent. Preferably possess a valid Cisco Certified Internetwork Expert (CCIE) certification or its equivalent. Must possess a Cisco Certified Network Professional (CCNP) certification or its equivalent. Preferably with knowledge in AWS with design and management experience. Must possess advanced knowledge in TCP/IP. Working knowledge in WLAN, LAN, SD-LAN and NGFW technologies. Deep understanding and working knowledge of common protocols, transports, and standards such as Internet, IPsec, QoS, BGP, OSPF, GRE and other transport technologies and protocols related to WAN and LAN. Advanced understanding of Wireless technologies. Fundamental understanding of DHCP, DNS and IPAM (DDI), proxy, WAF, CDN and DDOS concepts and platforms such as Infoblox, Zscaler, Akamai, Imperva, and the likes. Coding skills such as Python will be advantageous. Excellent technical leadership, troubleshooting, problem analysis, and outside-the-box thinking. Strong sense of personal ownership and responsibility in accomplishing the organization’s goal. Exudes confidence, able to cope under pressure and will roll-up his/her sleeves to drive a project to success in a challenging environment.

The Senior Network Specialist: Has substantial expertise in designing, solutioning, implementing and operating modern software-defined WAN, LAN, and WLAN infrastructures from Cisco, Versa, Aruba and the likes. Is responsible for the identification and selection of appropriate network solutions to design and deploy in environments based on business objectives and requirements. Is skilled in developing, deploying, and troubleshooting network deployments, with deep technical knowledge, especially around routing and switching, software-defined network and WAN, wireless, typical of a large, modern enterprise network. Further align the network to meet the Banks objectives through continuous developments, improvements and automation. Preferably 10+ years of experience in network design and delivery of technology centric, customer-focused services. Preferably 5+ years in modern software-defined network and preferably, in cloud-based environments. Preferably 5+ years in collaborating, leading, or managing a team of like-minded individuals from diverse geographies in global scale projects, to achieve successful outcomes. Diploma or bachelors degree in engineering, Computer Science/Information Technology, or its equivalent. Preferably possess a valid Cisco Certified Internetwork Expert (CCIE) certification or its equivalent. Preferably possess a valid Versa Certified Administrator - SD-WAN Specialist or Versa Certified SD-WAN Associate (VNX100). Must possess a Cisco Certified Network Professional (CCNP) certification or its equivalent. Must possess expert knowledge in Versa Secure SD-WAN and Cisco SD-WAN with medium to large scale deployment and management experience. Cisco SD-WAN is a MUST. Must possess expert knowledge in TCP/IP. Working knowledge in WAN, SD-WAN, LAN, SD-LAN, WLAN and NGFW technologies. Deep understanding and working knowledge of common network RFCs, protocols, transports, and standards such as MPLS, Internet, VxLAN, IPsec, QoS, BGP, OSPF, GRE and other transport technologies and protocols that are related, but not limited to WAN and LAN. Strong understanding of modern software-defined networks offerings e.g., NFV, SASE, Versa Secure Access and/or Cisco Umbrella from one or more product vendors e.g., Versa, Cisco, and/or their equivalents. Good Cloud networking knowledge such as Direct Connect, Express Route and multi-cloud connectivity architectures from providers such as Equinix and Megaport. Fundamental understanding of Wireless, DHCP, DNS and IPAM (DDI), proxy, WAF, CDN and DDOS concepts and platforms such as Infoblox, Zscaler, Akamai, Imperva, and the likes. Integration experience and knowledge between modern networks and cloud service providers such as AWS, Azure and GCP will be advantageous. Knowledge in SaaS, IaaS, PaaS, and virtualization will be advantageous. Coding skills such as Python will be advantageous. Experience in various internal and external monitoring, management, and reporting tools e.g., Spectrum, SevOne, CyberArk, ThousandEyes and MS Entra ID. Excellent technical and engineering leadership, troubleshooting, problem analysis, and outside-the-box thinking. Excellent communication skills – oral, written and presentation, across various types of target audiences. Strong sense of personal ownership and responsibility in accomplishing the organization’s goals and objectives. Exudes confidence, able to cope under pressure and will roll-up own sleeves to drive a project to success in a challenging environment.

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Job Summary: Problem Management for managing the lifecycle of all network-related problems, ensuring they are reviewed and resolved within established service levels. The primary goal is to prevent network incidents and minimize the impact of those that cannot be prevented. Roles & Responsibilities: Problem Identification and Analysis: Identify and analyze network problems to determine root causes and implement corrective actions. Incident Management: Collaborate with the incident management team to resolve network incidents and prevent recurrence. Root Cause Analysis: Conduct thorough root cause analysis for network issues and document findings. Problem Resolution: Develop and implement solutions to resolve network problems and improve network performance. Monitoring and Reporting: Monitor network performance and generate reports on problem management activities and outcomes. Continuous Improvement: Identify opportunities for process improvements and implement best practices in network problem management. Collaboration: Work closely with network engineers, IT teams, and vendors to resolve network issues and enhance network reliability. Documentation: Maintain detailed documentation of problem management processes, procedures, and resolutions. Qualifications: Experience: Proven experience in network management, problem management, or a related role. Certifications: Relevant certifications such as ITIL, CCNA, or CCNP are preferred. Skills: Strong analytical and problem-solving skills, excellent communication and collaboration abilities, and proficiency in network monitoring and management tools. Technology: Familiar with the various aspects of operating telecom networks: technical, procedural, team working, and customer focus Knowledgeable in Cisco networking equipment and wireless network In-depth knowledge in networking, switching, routing and troubleshooting In-depth Knowledge in WLAN technology Aruba and Cisco In depth Knowledge in SD-WAN technology In depth Knowledge in WAN technology (BGP, MPLS,OSPF) In depth knowledge of RCA investigation Working Knowledge of F5 Load balancer, Proxy and Infoblox Desired Skills: Knowledge of ITIL best practices in problem management. Experience with network performance monitoring and troubleshooting. Familiarity with network security principles and practices. Ability to work under pressure and manage multiple priorities. Mandatory: 10+ years of core Enterprise Network experience. CCNP Certification mandatory. Expectation of 70% technical and 30% process handling. 5 days office with General shift. Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation

Responsibilities Administration and Management of Wipro LAN & WAN (Network Domain) across globe as a part of Global Network Project Implementation Team based on the Projects assigned. Implementation and configuration of Network devices which consists of Routers, Switches, NMS Tools & Wifi Devices from different manufacturers (Mainly Cisco & some cases Avaya / Brocade, etc.). Configure / Implement Network Devices as per the hardening Guidelines & as per particular Project requirement. Troubleshoot Network & Security related problems in a particular Project based on the Project scope defined. Implementation of Network Infrastructure for new Offshore Development Centers (ODC) with appropriate security levels and redundancy as per the ODC requirements. Implementation of Network Infrastructure for new Enterprise Projects with appropriate security levels and redundancy. Implement ODC setups with connectivity varying from MPLS Connectivity, Client to site VPN, Site to Site VPN (Router based). Handle implementations in project movements within Wipro locations, Point to point link establishment, Network infra for new Wipro locations including LAN/WAN/Internet Architecture etc. Coordination with ISP, clients and onsite technical teams for P2P, MPLS, VPN and other links for new implementations and troubleshooting connectivity issues. Validating the technical feasibility of the network design plans for customer/Enterprise networks submitted by the design team and provide appropriate suggestions as required. Knowledge & exposure on (not limited to) NMS Tools, Routing Protocols such as OSPF, BGP, etc., MPLS Configuration (VRF Config), Switching Protocols, STP, QoS, etc. Execute the implementation per the standard ISO (20000 & 27001) and Wipro IRMC guidelines following incident, change and capacity management procedures followed in Wipro. CCNP Equivalent Certifications with around 5 years experience. Should be able to Multitask & involve in multiple projects at a time. Take lead and participate in S0 calls and Outages till resolution

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do: Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation /div Mandatory Skills: Network Data Admin Experience : 8-10 Years.

Role The purpose of the role is to manage delivery of a project driving operations and delivery governance, ensuring right talent supply chain to optimize customer satisfaction and cost of delivery Do - Delivery Management - Ensure seamless delivery of the projects - Deploy optimum project delivery structure post transition/ migration phase by evaluating the budget, costs, risks and staffing requirement - Create quarterly project charter with well-defined weekly project trajectory as per the project specifications & requirements and ensure 100% adherence in terms of schedule, quality, efforts and costs - Ensure 100% compliance to Project SLAs, information security protocols and etc (all customers contractual obligations) - Monitor and take appropriate actions on internal and external audit findings to ensure no major non-compliance/ deviation from the SLA - Liaise between customer and internal technical delivery team to drive project health by adhering to organizational norms of project metrics - Drive various project related audits like quality, customer, ISO etc and ensure zero non-compliance - Conduct periodic cadence with the quality team to take proactive measures to resolves issues/ possible escalations - Conducts periodic cadence with Workforce Management Group (WMG) to ensure 100% fulfillment as per the program/ project requirement - Regularly audit quality (QA) status of delivery and engage QA team to ensure adherence to Quality Assurance standards and processes - Maintain project structure in Confluence & SAP in line with prevailing business requirements and norms - Ensure expected ramp down (ERD) compliance as committed in MSA - Client Relationship Management - Engage with client to deploy opportunities to deploy multiple solutions within/ across SLs to create a stronger value proposition for clients - Conduct regular customer connects (meetings/ visits/ video- conference) and participate in Management Review Meetings (MRM) with client management/engagement managers to understand customers current and future needs and seek feedback to improve delivery methodology/ timelines/ resource allocation - Identify and close early warnings on a project to avoid any customer escalations - Plan and conduct Quarterly Business Reviews (QBR) along with DMs/ ADH with the client management/ leadership team to drive improvement actions and mine for a new portfolio/ opportunity within the account - Design and monitor project performance dashboards/ reports with the clients periodically - Delivery governance across the project - Create weekly/ monthly/ quarterly MIS and reports to monitor and track overall project - Conduct periodic reviews with the delivery team on operational, quality and fulfillment parameters and new idea generation & its implementation on existing projects - Identify and resolve potential risks or early warning signs on project delivery to drive for ZERO surprise escalations and eliminate any revenue leakage - Escalate any deviations from the project charter to the delivery managers in terms of schedule, effort, cost, infrastructure from the project charter and minimize process exceptions and such deviations from the actual project plan - Review and monitor revenue allocations/ realization to avoid OB revenue leakage - Provide inputs to delivery leadership team on overall delivery performance parameters (project heath, utilization, realization etc) at project/ program level during reviews highlighting any critical project escalations and potential risks - Operational Excellence - Automation Focus - Perform pareto analysis as per the no. of incidents received and accordingly identify automation opportunities and drive value adds across the project - Deploy next generation hyper automation and crowdsourcing initiatives in coordination with Holmes RO team to enhance productivity, quality and speed of delivery - Interact and engage with tools team to bring in new tools in the project to automate certain pointers/ elimination of any noise in the project - Innovation Focus - Brainstorm with the team to identify improvement opportunities and initiatives to further improve quality, delivery speed and productivity parameters - Drive value adds and BVMs; ensure management showcases them to customer in MRM & QBR to drive growth - Plan and conduct periodic idea campaigns to generate new solutions to the problems/ define better ways of working - Drive and deploy Knowledge Management and sharing - Contribute in internal knowledge sharing initiatives at Wipro by driving internal training sessions, best practices, learnings, value adds and BVMs and deploys best practices in various projects within own account - Deploy the Wipro's knowledge management portal across the account and monitor & track trainings - Capability Development and Talent Pipeline Creation - Demand forecasting in line with business requirements - Anticipate attrition and ensure right talent supply chain to deliver the project - Spearhead quarterly demand forecasting and resource planning aligned to project requirements - Create and deploy a workplan to fulfil the required demand from all the talent channels including external (lateral, contractors etc) hiring in coordination with WMG/ CWMG and Talent Acquisition team - Anticipate new skills/ upcoming technologies required to deliver the project and ensure the team is trained or right talent is inducted into the project as per the skill requirements - Drive 100% compliance on trainings and upskilling requirements - Prioritize and identify essential and upcoming technical skills required across programs/ projects to facilitate and drive right supply chain - Drive towards 100% mandatory training compliance for the target population within an account - Plan and drive rotations for seed positions and ensure replacement plan to be arrived ahead of rotations - Quarterly connect with critical talent to understand their career aspirations and create their learning maps along with project managers and HRBP - Fresher engagement program - Ensure a stable arrangement and assimilation of rookie within accounts in coordination with competency group team (classroom trainings/ e-learning, certifications, on the job training etc) - Team Management - Resourcing - Forecast talent requirements as per the current and future business needs - Hire adequate and right resources for the team - Talent Management - Ensure adequate onboarding and training for the team members to enhance capability & effectiveness - Build an internal talent pool and ensure their career progression within the organization - Manage team attrition - Drive diversity in leadership positions - Performance Management - Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports - Ensure that the Performance Nxt is followed for the entire team - Employee Satisfaction and Engagement - Lead and drive engagement initiatives for the team - Track team satisfaction scores and identify initiatives to build engagement within the team - Facilitate rewards and recognition to acknowledge the high performers in the team

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: Data Center Switching Experience : 3-5 Years.

Responsibilities Administration and Management of Wipro LAN & WAN (Network Domain) across globe as a part of Global Network Project Implementation Team based on the Projects assigned. Implementation and configuration of Network devices which consists of Routers, Switches, NMS Tools & Wifi Devices from different manufacturers (Mainly Cisco & some cases Avaya / Brocade, etc.). Configure / Implement Network Devices as per the hardening Guidelines & as per particular Project requirement. Troubleshoot Network & Security related problems in a particular Project based on the Project scope defined. Implementation of Network Infrastructure for new Offshore Development Centers (ODC) with appropriate security levels and redundancy as per the ODC requirements. Implementation of Network Infrastructure for new Enterprise Projects with appropriate security levels and redundancy. Implement ODC setups with connectivity varying from MPLS Connectivity, Client to site VPN, Site to Site VPN (Router based). Handle implementations in project movements within Wipro locations, Point to point link establishment, Network infra for new Wipro locations including LAN/WAN/Internet Architecture etc. Coordination with ISP, clients and onsite technical teams for P2P, MPLS, VPN and other links for new implementations and troubleshooting connectivity issues. Validating the technical feasibility of the network design plans for customer/Enterprise networks submitted by the design team and provide appropriate suggestions as required. Knowledge & exposure on (not limited to) NMS Tools, Routing Protocols such as OSPF, BGP, etc., MPLS Configuration (VRF Config), Switching Protocols, STP, QoS, etc. Execute the implementation per the standard ISO (20000 & 27001) and Wipro IRMC guidelines following incident, change and capacity management procedures followed in Wipro. CCNP Equivalent Certifications with around 5 years experience. Should be able to Multitask & involve in multiple projects at a time. Take lead and participate in S0 calls and Outages till resolution

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: Network Data Admin.: Experience: 3-5 Years.

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Mandatory Skills: Network Data Admin. Experience: 5-8 Years.

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: Data Center Switching. Experience: 1-3 Years.

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Install, configure, and maintain all network services, equipment, and devices. Monitor network performance and troubleshoot problems and outages Program routers, switches, and other network hardware Configure DNS servers Define, document, and enforce system standards Manages all system back-up and restore protocol Plans and supports network and computing infrastructure Schedule updates and upgrades Proficient in rack server installation and cabling. Ability to read and understand schematics and design documentation Proficient in cable management for functionality and esthetic purposes Possess excellent analytical and problem-solving skills Ensuring the effective administration of a new business network Performing troubleshooting on all programs when required Preparing post-mortem reports and performing trend analysis when there are system failures

Responsibilities Administration and Management of Wipro LAN & WAN (Network Domain) across globe as a part of Global Network Project Implementation Team based on the Projects assigned. Implementation and configuration of Network devices which consists of Routers, Switches, NMS Tools & Wifi Devices from different manufacturers (Mainly Cisco & some cases Avaya / Brocade, etc.). Configure / Implement Network Devices as per the hardening Guidelines & as per particular Project requirement. Troubleshoot Network & Security related problems in a particular Project based on the Project scope defined. Implementation of Network Infrastructure for new Offshore Development Centers (ODC) with appropriate security levels and redundancy as per the ODC requirements. Implementation of Network Infrastructure for new Enterprise Projects with appropriate security levels and redundancy. Implement ODC setups with connectivity varying from MPLS Connectivity, Client to site VPN, Site to Site VPN (Router based). Handle implementations in project movements within Wipro locations, Point to point link establishment, Network infra for new Wipro locations including LAN/WAN/Internet Architecture etc. Coordination with ISP, clients and onsite technical teams for P2P, MPLS, VPN and other links for new implementations and troubleshooting connectivity issues. Validating the technical feasibility of the network design plans for customer/Enterprise networks submitted by the design team and provide appropriate suggestions as required. Knowledge & exposure on (not limited to) NMS Tools, Routing Protocols such as OSPF, BGP, etc., MPLS Configuration (VRF Config), Switching Protocols, STP, QoS, etc. Execute the implementation per the standard ISO (20000 & 27001) and Wipro IRMC guidelines following incident, change and capacity management procedures followed in Wipro. CCNP Equivalent Certifications with around 5 years experience. Should be able to Multitask & involve in multiple projects at a time. Take lead and participate in S0 calls and Outages till resolution Mandatory Skills: Juniper Routing and Switching. >

Responsibilities Administration and Management of Wipro LAN & WAN (Network Domain) across globe as a part of Global Network Project Implementation Team based on the Projects assigned. Implementation and configuration of Network devices which consists of Routers, Switches, NMS Tools & Wifi Devices from different manufacturers (Mainly Cisco & some cases Avaya / Brocade, etc.). Configure / Implement Network Devices as per the hardening Guidelines & as per particular Project requirement. Troubleshoot Network & Security related problems in a particular Project based on the Project scope defined. Implementation of Network Infrastructure for new Offshore Development Centers (ODC) with appropriate security levels and redundancy as per the ODC requirements. Implementation of Network Infrastructure for new Enterprise Projects with appropriate security levels and redundancy. Implement ODC setups with connectivity varying from MPLS Connectivity, Client to site VPN, Site to Site VPN (Router based). Handle implementations in project movements within Wipro locations, Point to point link establishment, Network infra for new Wipro locations including LAN/WAN/Internet Architecture etc. Coordination with ISP, clients and onsite technical teams for P2P, MPLS, VPN and other links for new implementations and troubleshooting connectivity issues. Validating the technical feasibility of the network design plans for customer/Enterprise networks submitted by the design team and provide appropriate suggestions as required. Knowledge & exposure on (not limited to) NMS Tools, Routing Protocols such as OSPF, BGP, etc., MPLS Configuration (VRF Config), Switching Protocols, STP, QoS, etc. Execute the implementation per the standard ISO (20000 & 27001) and Wipro IRMC guidelines following incident, change and capacity management procedures followed in Wipro. CCNP Equivalent Certifications with around 5 years experience. Should be able to Multitask & involve in multiple projects at a time. Take lead and participate in S0 calls and Outages till resolution Mandatory Skills: Technical Support. Experience: 3-5 Years. >

Roles & Responsibilities: Troubleshoot all Level 2 & 3 Calls. Document all communication with customers in the email and tool. Notify/Discuss and coordinate with SME/TAC on tickets or escalated issues that require assistance in planning phase. Timely handoff (escalation) of cases that require technical escalation to SME/Architect/TAC. Provide support as an L3 engineer for network and troubleshooting proactive incident tickets and resolve the Issue/incident within SLA. Validate the Plan (prepared by L2) for Implementation of various series of Routers and Switches including Nexus 9k Series, Extreme or Cisco for Configuring BGP, OSPF, VLAN, Trunking, STP, HSRP, 802.1q and Migration of services, Links and devices. Provide support to all the L2 team and team leaders. Help L2 team in Design, deploy, configure, and maintain Fortinet, Palo Alto (PANORAMA). Firewall solutions to safeguard the organization's network infrastructure. Experience in RADIUS or TACACS, Proxy server. Provide the technical training to all the L1 & L2 team. Troubleshoot and resolve complex firewall-related issues, providing timely and effective solutions to minimize network downtime. Ensure consistent customer satisfaction. Quickly learn new skills if required for network advancement. Basic Understanding of Cloud Network. Track record of successfully resolving complex technical issues for knowledge base. Coordinate with customer during any Incident or in critical activities. Understanding of VAPT, Information Security or Auditors Observation addressing. Understanding of any one or more: NAC Solution, SDWAN, Cloud Proxy. Required Skills Set: Excellent communication skills. CCNA or CCNP, Palo Alto PCNSE, Global certification will be added advantage. Excellent understanding of OSI Model, TCP/IP protocol suite (IP, ARP, ICMP, TCP, UDP, SNMP, FTP, SFTP). Expertise in VLANS, Tagging - IEEE 802.1q, STP, RSTP, LACP, ACL, PBR, SPAN, IP SLA, NETFLOW, NTP, SYSLOG, NATTING, GRE, VRF, MPLS, ROUTE SUMMARIZATION, ROUTE-POLICY, AAA, VPN, MTU, PBR. Expertise in OSPF (Route manipulation). Expertise in BGP (Route manipulation). Advanced routing in BGP and OSPF. OS/IOS/PATCH Upgradation of Cisco Nexus, Checkpoint, Palo Alto, F5 LTM/ASM/APM. Analyze packet capture with the help of Wireshark. Expertise in troubleshooting of Firewall, Load Balancer, Network Links, Security Appliances, etc.. Stateful, NGFW, Initial Configuration, NAT, Traditional & Next Gen firewall, OS upgrade, Hotfix upgrade, Packet capture, Zoning, Routing, IPS, IDS, licensing. Static and Dynamic Routing Protocols, BGP, OSPF, PBR. VLAN L2-L3, STP, Ling Aggregation, VPC, HSRP, ARP, Proxy ARP, Ethernet Header, Mac Address etc.

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Mandatory Skills: Technical Support. Experience: 8-10 Years.