Network Profile A Network Subject Matter Expert (SME) with 4 to 6 years of experience in network governance plays a pivotal role in designing, implementing, and overseeing an organization's network infrastructure to ensure compliance, security, and optimal performance. Below is a comprehensive job description for this role: Job Title: Network Subject Matter Expert (SME) Network Governance Experience Level: 4 to 6 years Job Summary: The Network SME will be responsible for the strategic planning, design, implementation, and governance of the organization's network systems. This role requires a deep understanding of network architectures, security protocols, and compliance standards to ensure the network's integrity, availability, and confidentiality. Key Responsibilities: Network Design and Implementation: Develop and implement network architectures that align with organizational objectives and industry best practices. Configure and deploy network devices, including routers, switches, firewalls, and intrusion detection systems. Ensure network scalability, reliability, and security to support business operations. Network Governance and Compliance: Establish and enforce network policies and procedures to comply with industry standards and regulatory requirements. Conduct regular audits and assessments to ensure adherence to governance frameworks. Collaborate with compliance and risk management teams to address network-related regulatory issues. Security Management: Implement and manage network security measures, including firewalls, VPNs, and access controls. Monitor network traffic for unusual activity and potential threats. Respond to security incidents and implement corrective actions to prevent future occurrences. Performance Monitoring and Optimization: Utilize network monitoring tools to track performance metrics and identify areas for improvement. Optimize network configurations to enhance efficiency and reduce latency. Troubleshoot complex network issues and implement solutions promptly. Documentation and Reporting: Maintain comprehensive documentation of network configurations, policies, and procedures. Prepare reports on network performance, security incidents, and compliance status for management review. Qualifications: Education: Bachelor's degree in Computer Science, Information Technology, or a related field. Experience: 4 to 6 years of hands-on experience in network engineering, with a focus on network governance and security. Proven experience in designing and implementing complex network infrastructures. Certifications: Relevant certifications such as Cisco Certified Network Professional (CCNP), Certified Information Systems Security Professional (CISSP), or equivalent are highly desirable. Required Skills: Proficiency in configuring and managing network devices from vendors like Cisco, Juniper. Strong understanding of network protocols, including TCP/IP, MPLS, BGP, and OSPF. Experience with network security tools and technologies, such as firewalls, intrusion detection/prevention systems, and VPNs. Familiarity with network monitoring and performance tools. Excellent analytical and problem-solving abilities. Strong communication skills, both written and verbal. Ability to work collaboratively in a team environment and lead network-related projects.

Design, deploy, and secure LAN/WAN/WLAN/VPN networks. Configure routers/switches/firewalls. monitor and secure network. Troubleshoot issues, support escalations, optimize performance. CCNP required. Cisco/Juniper/Palo Alto skills preferred.

About the Role Gruve is a leading IT services and solutions provider offering innovative and scalable solutions in areas such as software development, cloud services, AI/ML, cybersecurity, and enterprise solutions. We are looking for a NOC Cloud and Infrastructure Network Engineer who will be responsible for analyzing and responding to network & security events escalated from NOC engineers. Key Responsibilities Manage cloud and on-premises network architectures including hybrid cloud environments Configure and manage network infrastructure, including SD-WAN, routers, switches, firewalls, load balancers, VPN and wireless controllers. Good hands on cloud VPCs, VNets, NSGs & gateways Provide second-level support for complex network and infrastructure issues, including troubleshooting network devices and protocols Support infrastructure migrations, upgrades, and patching activities, circuit capacity provisioning, hardware refresh activities Assist in planning and executing infrastructure changes following ITIL change management processes Participate in infra-audits, ensure compliance with standards, security policies, and best practices Analyze network and infrastructure performance, identifying potential areas for optimization Support major incident management (P1-P2), on-call support and post-incident reviews Implement corrective actions for recurring issues and document lessons learned Manage escalated incidents from L1, performing in-depth diagnostics and root cause analysis Proactively monitor network infrastructure, manage event-based alert systems to detect, analyze, and respond to network anomalies Monitor network performance, conduct capacity planning, and support proactive measures for performance tuning, load balancing, and scalability Coordinate with vendors for support requests, hardware replacements, and technical escalations Support escalations, collaborate with vendors and third-party service providers Support service reviews preparation for weekly, monthly and quarterly business reviews with Clients Participate in driving shift operations, ensuring smooth operations during assigned shifts. Provide technical guidance and mentorship to L1 team members Support training initiatives to upskill team members on network and infrastructure technologies Foster a collaborative team environment, encouraging continuous improvement and professional development Basic Qualifications BE / B’Tech in Computer Science/IT/Electronics Engineering, M.C.A. or equivalent University degree Minimum of 2 to 5 years of experience in network engineering, with a focus on cloud infrastructure, enterprise networks, and ITIL-based operations - preferably working in a NOC environment Certifications: CCNA, CCNP, AWS or Azure Specialty, ITIL Strong hands-on variety of devices: Cisco, Juniper, Aruba, Fortinet, Palo Alto, F5, Viptela, Versa Preferred Qualifications Strong verbal and written English communication Strong interpersonal and presentation skills Willingness to work in a job that involves 24/7 operations Ability to work with minimal levels of supervision

Hiring for Leading ITES Company In Gurgaon for Technical Support Key Highlights: 1: Graduate with minimum 1 year exp in Technical Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Knowledge of LAN, MAN, Windows Troubleshooting, Networking etc A Technical Support job description typically involves diagnosing, troubleshooting, and resolving technical issues related to computer hardware, software, and networks Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qizra @ 90108 97647, Gaurika @ 93361 16522, Qasim @ 8056419536, Shadia @ 7898822545 @ Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Troubleshooting and Problem Solving: Diagnosing and resolving hardware and software issues, either remotely or in person. User Support: Providing technical assistance to users, answering questions, and guiding them through problem resolution. System Maintenance and Monitoring: Ensuring computer systems and networks are running efficiently and effectively. Installation and Configuration: Setting up new systems, installing software and hardware, and configuring user accounts. Documentation and Record Keeping: Maintaining records of issues, solutions, and system configurations. Collaboration: Working with other IT teams and external vendors to resolve complex issues. Customer Service: Providing excellent customer service, ensuring user satisfaction, and building positive relationships.

Job Summary Primary Job Functions: • Provide Tier II technical support to enterprise clients, Resellers and Third-party support providers on complex and escalated scenarios. • Provide troubleshooting and technical support via phone, Web based tools and email. • During problem escalations, act as a liaison between customers and Engineering support. • Collaborate with other teams and experts whenever required to solve complex technical issues. • Continuously develop skills leveraging several learning tools available at NetApp Inc. • Documents cases, recommendations, and resolutions clearly in the CRM system, takes ownership of hot and/or more political cases escalated from less senior engineers • Research, document, and escalate cases as needed. • Be flexible in working in shifts (4AM IST to 6PM IST). • Able to address multiple customer issues simultaneously. • Directly support customers with exceptional verbal and written communication and troubleshooting skills. • Active participation in Knowledge base creation, trainings, and other documentation activities. Job Requirements Required Skills: • Good understanding on RAID Concepts across the Enterprise Storage. • Good understanding of Complex Storage concepts related to SAN and NAS storage. • Understanding of Storage concepts like Deduplication, Snapshot, Provisioning, boot process, Encryption etc. • Conceptual knowledge on Hardware, OS and Filesystem. • Knowledge on Cluster Architecture and High Availability in Enterprise Storage. • Strong understanding of Ethernet, TCP/IP routing, FC and iSCSI protocols. • Understanding of Service Processor/ BMC/ iLO/ RLM functionalities. • Ability to diagnose complex problems and deliver root cause analysis across a stack of complex applications, OS, Network switching and Storage elements. Desired Skills: • Any of NCDA, CCNA, CCNP Data Center, SNCP, EMCSA Certifications. • Hands on Ontap 7-mode/ Clustered administration. • Hands on NetApp System Manager / OnCommand suite applications. • Knowledge on any Linux variant. • Working knowledge on popular hypervisors such as VMware, Hyper-V or Xen. • Familiar with AWS or Azure infrastructure. Skill Tags: FAS, AFF, MetroCluster, Switches, routers, Ontap, Datacenter, Storage, Netapp, EMC, Technical Support, TSE, CSE, Backup. Key Behaviors: • Be passionate-about work, people, NetApp. • Be caring-for people and community. • Put NetApp first-ahead of your personal agenda-and lead by example. • Deliver on commitments. • Hold self and others to highest ethical and legal standards. • Ask questions to isolate the crux of a problem and remove peripheral noise. • Implement processes that are not burdensome. • Adaptability. • Be open and flexible; have positive attitude toward change. • Avoid complacency; Reinvent yourself; take on new challenges outside of expertise. • Contribute and collaborate with other teams; jump in to help others when asked. • Create environment of unity; no personal agendas. • Be approachable, inclusive, accessible, respectful, and easy to work with. • Recognize the "bigger picture" and take initiative to solve problems. • Demonstrate sense of urgency, strive to deliver beyond what is expected. • Target work at the highest-impact outcomes and activities; prioritize. • Focus on task at hand; avoid being distracted by the "perfect" process. Education 4+ years of experience in a technical support environment. Education: B. E or B. TECH graduate (Computer Science, E & C, I.T, E&E) from a reputed college.

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Cloud Contact Center Implementation Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education CCNA CCNP certification Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the applications and resolving any technical issues that may arise. Roles & Responsibilities:looking for a voice engineer Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Collaborate with cross-functional teams to troubleshoot and resolve application issues. Monitor and maintain the performance of applications, ensuring high availability and reliability. Investigate and diagnose incidents, identifying root causes and implementing appropriate solutions. Provide technical support to end-users, addressing their queries and resolving any issues. Document and maintain knowledge base articles for troubleshooting and issue resolution. Stay updated with the latest industry trends and technologies to enhance application support services. Professional & Technical Skills: Must To Have Skills:Proficiency in Cloud Contact Center Implementation. Good To Have Skills:Experience with Cloud Network Operations. Strong understanding of cloud-based contact center technologies and their implementation. Experience in troubleshooting and resolving technical issues related to contact center applications. Knowledge of cloud computing platforms and their integration with contact center solutions. Familiarity with telephony systems, IVR, ACD, and CTI technologies. Excellent problem-solving and analytical skills. Effective communication and interpersonal skills. Additional Information: The candidate should have a minimum of 3 years of experience in Cloud Contact Center Implementation. This position is based at our Bengaluru office. A 15 years full-time education with CCNA CCNP certification is required. Qualifications 15 years full time education CCNA CCNP certification

Configuring and installing various network devices and services. Monitoring network engineering performance and ensure system availability and reliability. Working at our client location. Provide Level1/2 support and troubleshooting to resolve issues

Job Summary We are seeking a highly skilled and motivated Network Engineer with expertise in Electronic Security Projects to join our dynamic team. This role involves the design, implementation, and maintenance of sophisticated network infrastructures to support a wide range of electronic security systems, including Video Surveillance, Perimeter Intrusion Detection, Access Control, Fire Alarm Systems, and both active and passive networking components. The ideal candidate will demonstrate strong proficiency in network engineering, security protocols, and system integration, ensuring scalable, reliable, and secure network solutions for our clients. 1. System Design and Architecture: Collaborate with project stakeholders to gather technical requirements. Design scalable, redundant, and secure network architectures tailored to electronic security systems. Develop detailed system diagrams, network topologies, and technical specifications. 2. Network Implementation and Configuration: Deploy and configure critical network components, including routers, switches, firewalls, and access points. Implement VLANs, VPNs, ACLs, and security measures to ensure data integrity, confidentiality, and availability. Install and manage network monitoring tools to oversee performance and security incidents. 3. Integration of Security Systems: Integrate Video Surveillance, Perimeter Intrusion Detection, Access Control, and Fire Alarm Systems into the network infrastructure. Ensure seamless communication and interoperability between devices and platforms. 4. Firewall and Intrusion Detection Systems (IDS/IPS): Design and enforce firewall policies and rules to safeguard network assets. Deploy and manage IDS/IPS solutions for proactive threat detection and mitigation. 5. Access Control and Authentication: Implement secure access control mechanisms and authentication protocols to restrict unauthorized access. Integrate access control systems with identity management platforms for centralized administration. 6. Video Surveillance and Analytics: Configure IP-based video surveillance cameras and Video Management Systems (VMS). Implement video analytics and motion detection algorithms to automate event detection and alerts. 7. Perimeter Intrusion Detection: Design and deploy perimeter security solutions, including sensors, alarms, and monitoring systems. Configure geofencing, motion sensors, and other detection mechanisms to protect critical infrastructure. 8. Active and Passive Networking: Manage the installation and termination of network cabling, including Ethernet, fiber optics, and Power over Ethernet (PoE). Conduct cable testing, certification, and troubleshooting in compliance with industry standards. Required Skills and Qualifications Educational Qualification: Bachelors degree in Computer Science, Information Technology, or related fields. Experience: Minimum of 5 years in network engineering with a focus on electronic security systems. Certifications (Preferred): CCNA, CCNP, CompTIA Security+, CISSP Technical Skills: o Strong knowledge of network protocols (TCP/IP, VLANs, VPNs, SNMP, OSPF, BGP) o Hands-on experience with network hardware from Cisco, Juniper, Palo Alto Networks, Ubiquiti o Proficiency in server installation, configuration, and cybersecurity best practices Soft Skills: o Excellent problem-solving and analytical abilities o Strong written and verbal communication skills o Ability to manage multiple projects simultaneously and meet deadlines Key Competencies Network Architecture and Design Survey & Assessment for Electronic Security Systems Troubleshooting and Maintenance of Building Management Systems (BMS) System Integration and Implementation Security Best Practices and Compliance Project Management and Multitasking Technical Documentation and Reporting Fundamentals of Cybersecurity for Client System Management Server Installation and Troubleshooting

Job description NOTE - NOTICE PERIOD OF MORE THAN A WEEK WILL TOTALLY NOT WORK SO APPLY ACCORDINGLY LOOKING ONLY FOR IMMEDIATE JOINERS 1 Yr of Tech Support With International BPO On Papers (Mandate) Roles and Responsibilities Provide technical support to customers via phone, email, or chat for server and cloud-related issues. Troubleshoot hardware and software problems using various tools such as TSE Process, Network Troubleshooting, and Network Support. EPS (Server support) operates on callback model where the cases are created for the customers and the engineers talk to the customers. Troubleshooting on 2003,2008, 2008r2, SCCM, SCMON, Win XP, Vista, Win7, Win10, Win11Exchange 2007, IIS, ISA. Desired Candidate Profile 1-6 years of experience in a similar role providing technical support for servers and clouds. Proficiency in networking concepts including troubleshooting techniques. Ability to work effectively in a fast-paced environment with multiple priorities. Strong Problem Solving and Troubleshooting Skills & thinks logically. Understanding of Active Directory, DNS, DHCP, System Set up, System Performance and Domain Environment, Boot Process (Backup Process, Types Of Backup, Hyper-V Type 1 & Type 2 , Storage, Server Support . Exp / Knowledge on Microsoft OS Platforms. Candidate should be comfortable to work in 24*7 shifts. Requirements: Graduate / UG (any stream) Excellent communication skills in English (both verbal and written) Basic understanding of technical concepts (networking, OS, hardware/software) Willingness to work in rotational shifts and on rotational offs 1 year of tech support experience with International BPO (Mandate) Perks and Benefits Top Most MNC in Gurgaon and Pune. Excellent client incentives. Cab facility. Competitive salary (3 LPA 8.5 LPA based on experience and performance) Opportunity to work in a fast-paced, international work environment Career growth and upskilling opportunities Interested in Joining? Call HR Ankita : +91 8840819455 Email: ankita2.jobfinder@gmail.com Please share this opportunity with friends who are actively looking for jobs!

Your Impact We are looking for a Solutions Engineer (SE) with Enterprise Networking, Data Center, Collaboration, Security, Automation, and Cloud background. The SE role is a customer focused technical sales professional who ensures that technical information and guidance is provided to the customer, delivering meaningful outcomes based on Cisco s product and services portfolio. You will partner with your Account Managers in a pre-sales technical function, showcasing Cisco solutions, providing customer presentations, performing technical demonstrations, creating BoM s, and running proof of concept activities. SE s partner, consult, influence and design solutions to allow the customer to meet their desired outcomes. In addition to technology aptitude and the ability to learn quickly and stay current; the ideal candidate's interpersonal, presentation and troubleshooting skills should evoke passion and confidence. In addition to the above, the SE will perform the following functions: Technology solution consultant to the customer and the Cisco account team. Leverage an array of Cisco technology, services, and support specialists. Collaborate closely with Account Manager on account planning activities. Educate the customer on Cisco differentiation, creating demand. Set brand preference to Cisco. Align Cisco s product and services capabilities to customers business drivers. You are self-driven and have a long history in the Networking field. You will also have a strong background in large enterprises and/or large service provider IT accounts and understand how to engage new lines of business to drive understanding and preference to Cisco's Routing & Switching, Data Center, Security, and Internet of Things solutions. Minimum 8 years of experience in the pre-sales engineering industry with a focus on Cisco's Enterprise Routing & Switching, Data Center and Security solutions. In-depth knowledge of large IT environments and applications. Deep understanding and operational experience with a routed and switched data/voice network. Strong business acumen and customer presence. Experience and comfort conversing with network and telecommunications managers as well as customer lines of business on Data Center, Security, and Retail solutions. As a Solutions Engineer, you'll be responsible for driving customer activities and discussions that lead to preference of Cisco's Routing & Switching, Data Center, Security, and Automation solutions. The focus of this position is to uncover business benefits for a customer by consulting on Cisco solutions and applications to solve business problems, working with cross-functional teams to design and present appropriate technical solution, and building joint plan of record for multiple engineering systems using Cisco products. You'll plan sales strategy, develop proposals, deliver customer presentations and demonstrations to close business and generate revenue. While customer facing engagements will be the primary role, other duties will include training colleagues on Data Center, Virtualization and MOCA topics and practices. Developing best practices in sales approaches and technical execution. Minimum Qualifications: 8+ years of computing industry related experience. Cisco product experience or relevant experience in key competitor offerings in technology area of emphasis required. Minimum CCNP or similar vendor certification required. Knowledge of Cisco's Solutions, networking fundamentals required. Preferred Qualifications: Pre-Sales experience preferred. Typically requires BS/BA (EE/CS) or equivalent. Customer intimacy skills

Responsibilities: Manage/configure routers, switches related WAN equipment. Troubleshoot issues related to WAN, Wireless, LAN. Administer xxxxx's Cisco VOIP phone system. Provides planning and technical support for installations. Assist in racking, cabling, and stacking servers for infrastructures in the data center. Experience in designing, implementing, and providing second-level support for WAN, wireless, routed network, and LAN in xxxxx facilities. : Strong expertise in Networking and Linux. Experience with LAN, WAN, Firewall technologies such as Cisco ASA. Knowledge of WAF systems, security monitoring tools, packet generators, and networking protocols. Skills in networking infrastructure, including routers, switches, and wireless LAN configuration. Familiarity with Cloud, databases, NoSQL, and storage systems. Certification in networking or relevant fields is a plus. Proficiency in troubleshooting VoIP, WAN, Wireless, LAN issues. Ability to design, implement, and troubleshoot LAN, WAN Security products. Skills: In-depth understanding of data center infrastructure and computer room setups. Experience with Cisco networking equipment and protocols like OSPF. Familiarity with networking hardware, security procedures, and network cabling standards. Proficient in CCNP, CCDA, Linux OS, and networking tools. Knowledge of DNS, DHCP, IPAM protocols, and network security concepts. Strong communication and interpersonal skills for team collaborations and vendor interactions. NoteIdeal candidates will have 2-6 years of relevant experience in Networking roles, possessing a mix of technical expertise in LAN, WAN, Firewall, and security technologies.

This role involves the development and application of engineering practice and knowledge in the following technologies Standards and protocols, application software embedded software for wireless and satellite networks, fixed networks enterprise networks connected devices IOT and device engineering, connected applications 5G edge, B2X apps and Telco Cloud, Automation and Edge Compute platforms. This role also involves the integration of network systems and their operations, related to the above technologies. - Grade Specific Focus on Connectivity Network Engineering. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers. Skills (competencies)

In this job the Network Support Engineer will provide support to our Global Networking Clients and projects in: * Deploying the customer solution and providing remote technical support. * Provide remote technical support to clients on networking and security products not limited to Versa, Cisco, Juniper, Checkpoint, Palo Alto, Fortinet. * Providing support in pre-sales activities, support responding on RFPs. * Building and supporting lab activities, working on customer PoC’s. * Collecting customer networking and security data and requirements and using the Health Check offering tools. * Creating technical documentation and executing on Validation and Test Activities. Required education Bachelor's Degree Preferred education Bachelor's Degree Required technical and professional expertise * 8 Years’ experience in Enterprise Networking, including LAN/WAN, SD WAN, SD ACCESS/ACI and Data center networking. * 6 years’ Experience as a Senior Networking engineer. * Track record of successful delivery on enterprise networking deployment. Preferred technical and professional experience * Networking CertificationsCCIE, JNCIS, JNCIP, PCNSE, CCSE, NSE7 * SD-WAN expertise

Required Skills (Must Have and should meet all the below standards for qualifying to this role) Deep technical knowledge / understandings of L2 / L3 networking protocols and technologies (VPC, STP, HSRP, OSPF, EIGRP, BGP) Strong Nexus 2K/5K/7K/9K platform knowledge and hands-on experience Knowledge of overlay technologies VXLAN, BGP EVPN, OTV, LISP knowledge and understandings of Cisco SDN based technologies such as Cisco ACI, Cisco Programmable Network Portfolio (Standalone VXLAN-Fabric) and DCNM. Desired Skills (Good to have as value add to this role) Familiar with computing, virtualization, and container environments (Cisco UCS, Hyperflex, VMware, Microsoft, Kubernetes) Education &/ Additional Certifications Degree/ Masters CCNP, CCIE (R&S / DC) VCP, AWS, CKA (Good to have)

Role & responsibilities: Technical Expertise - Prepare the necessary configuration and validation for new customer installations and changes over live sites also troubleshooting technical issues being a part of 3rd line global support. Knowledge of Cisco hardware, Nexus, Catalyst and WLAN. Has direct responsibility for completion of technical support deliverables defined in the project plan. These deliverables include Cisco routing, switching and WLAN configuration and validations in accordance with customer requirements. Knowledge of network routing: BGP, EIGRP, OSPF (VXLAN a plus) Undertaking data network fault investigations in local and wide area environments, using information from multiple sources Has direct responsibility for completion of technical support deliverables defined in the project plan. These deliverables include Cisco routing, switching and WLAN configuration and validations in accordance with customer requirements. Leads and supports Networking and Facility Projects Ability to handle multiple projects simultaneously. Configuration of routing and switching equipment. Remote support of on-site engineers and end users/customers during installation. Speaking with customers via email and phone for initial requirement capture. Performance is measured from complete and on-time delivery, according to SLA. Perform end-to-end commissioning in co-operation with customer representatives to prove correct functionality. Network Designing, Site Activation, Resolution of different severity level tickets, deactivation of the devices and circuits. Preferred candidate profile: CCNA Global certificate or training Hands on experience in firewall Knowledge of BGP, MPLS, SDWAN (Viptela, Silverpeak), Wireless (Cradlepoint), Fortigate devices, Nokia devices. ISP Site installation, TTU (test and turn up) and Network troubleshooting. CCNP/CCNA (or similar level of knowledge in networking) Knowledge on SDWAN Products. Understanding and Experience on LAN/WAN/WLAN/BGP/MPLS/OSPF/EIGRP/VPN Good troubleshooting Skills You can drop your resume on the mentioned number 8454064752

Support desktops/laptops, troubleshoot Windows OS/hardware, set up Office 365, configure routers/switches, basic cloud (Azure/AWS/GCP), printer support, and network troubleshooting (CCNA-level preferred)

Hiring for Leading ITES Company In Gurgaon for Technical Support Key Highlights: 1: Graduate with minimum 1 year exp in Technical Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Knowledge of LAN, MAN, Windows Troubleshooting, Networking etc A Technical Support job description typically involves diagnosing, troubleshooting, and resolving technical issues related to computer hardware, software, and networks Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qizra @ 90108 97647, Gaurika @ 93361 16522, Qasim @ 8056419536, Shadia @ 7898822545 @ Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Troubleshooting and Problem Solving: Diagnosing and resolving hardware and software issues, either remotely or in person. User Support: Providing technical assistance to users, answering questions, and guiding them through problem resolution. System Maintenance and Monitoring: Ensuring computer systems and networks are running efficiently and effectively. Installation and Configuration: Setting up new systems, installing software and hardware, and configuring user accounts. Documentation and Record Keeping: Maintaining records of issues, solutions, and system configurations. Collaboration: Working with other IT teams and external vendors to resolve complex issues. Customer Service: Providing excellent customer service, ensuring user satisfaction, and building positive relationships.

Key Responsibilities: Provide support for desktop/laptop computers and peripherals. Install, configure, and troubleshoot hardware and software components. Perform hardware replacements including RAM, ROM, SSD/HDD, etc. Install, configure, and troubleshoot Windows Operating Systems. Knowledge on Microsoft Office 365 (Outlook, Teams, OneDrive, etc.). and also basic troubleshooting. Basic knowledge and understanding of cloud platforms (Azure, AWS, GCP). Configure and setup, maintenance of networking equipment (switches, routers, firewalls, and access points). CCNA-level networking skills to help monitor and troubleshoot network issues. Configure, install, and troubleshoot printers and multifunctional devices. Required Skills & Qualifications: Basic understanding of cloud environments: Azure, AWS, GCP. Familiarity with Windows OS installation, configuration, and troubleshooting. Exposure to Microsoft Office 365 setup and user support. Good knowledge of networking concepts and devices (preferred CCNA certification or equivalent knowledge). Experience in printer setup and maintenance. Excellent problem-solving and communication skills. Ability to work independently and as part of a team. *** Its client facing role should be ready to travel within the Bangalore and ready to support 24/7

Zensar Technologies is looking for Network Remediation Engineer to join our dynamic team and embark on a rewarding career journey. Analyzing customer needs to determine appropriate solutions for complex technical issues Creating technical diagrams, flowcharts, formulas, and other written documentation to support projects Providing guidance to junior engineers on projects within their areas of expertise Conducting research on new technologies and products in order to recommend improvements to current processes Developing designs for new products or systems based on customer specifications Researching existing technologies to determine how they could be applied in new ways to solve problems Reviewing existing products or concepts to ensure compliance with industry standards, regulations, and company policies Preparing proposals for new projects, identifying potential problems, and proposing solutions Estimating costs and scheduling requirements for projects and evaluating results

Job Description: 1. Implement projects/assignments related to network maintenance, upgrade, scaling, etc. 2. Monitor network uptime and performance, security, redundancy 3. Install, configure and maintain switches, routers and servers. 4. Test new features and products, document test cases and results 5. Resolve service problems by providing the best solution to internal teams and customers. 6. Simulating live network topology in lab and troubleshooting issues 7. Maintain applications including regular backups, high availability, latest version and security 8. Flexible to work at any hours as per business requirements. 9. Updating job knowledge by participating in educational opportunities; maintaining personal networks. 10. Maintaining SOP for all troubleshooting and problem resolution steps 11. Enterprise customers escalations management and interaction for troubleshooting and handling of issues. SKILLS & EXPERIENCE DESIRED: 1. 0 to 1 years of experience in NOC Support or networking related profile 2. Strong understanding of OSI, TCP/IP Model, L2 & L3 networking technologies. 3. Strong understanding and troubleshooting experience in TCP, UDP, DHCP, DNS, ICMP, ARP, STP, LACP, MPLS, BGP 4. Excellent (enterprise) customers handling and communication skills. 5. CCNA / CCNP certifications are preferable. 6. Knowledge on MS Office is mandatory

> Role Network Engineer Do - Administration and Management of Wipro LAN WAN (Network Domain) across globe as a part of Global Network Project Implementation Team based on the Projects assigned. - Implementation and configuration of Network devices which consists of Routers, Switches, NMS Tools Wifi Devices from different manufacturers (Mainly Cisco some cases Avaya / Brocade, etc.). - Configure / Implement Network Devices as per the hardening Guidelines as per particular Project requirement. - Troubleshoot Network Security related problems in a particular Project based on the Project scope defined. - Implementation of Network Infrastructure for new Offshore Development Centers (ODC) with appropriate security levels and redundancy as per the ODC requirements. - Implementation of Network Infrastructure for new Enterprise Projects with appropriate security levels and redundancy. - Implement ODC setups with connectivity varying from MPLS Connectivity, Client to site VPN, Site to Site VPN (Router based). - Handle implementations in project movements within Wipro locations, Point to point link establishment, Network infra for new Wipro locations including LAN/WAN/Internet Architecture etc. - Coordination with ISP, clients and onsite technical teams for P2P, MPLS, VPN and other links for new implementations and troubleshooting connectivity issues. - Validating the technical feasibility of the network design plans for customer/Enterprise networks submitted by the design team and provide appropriate suggestions as required. - Knowledge exposure on (not limited to) NMS Tools, Routing Protocols such as OSPF, BGP, etc., MPLS Configuration (VRF Config), Switching Protocols, STP, QoS, etc. - Execute the implementation per the standard ISO (20000 27001) and Wipro IRMC guidelines following incident, change and capacity management procedures followed in Wipro. - CCNP Equivalent Certifications with around 5 years experience. - Should be able to Multitask involve in multiple projects at a time. - Take lead and participate in S0 calls and Outages till resolution Mandatory Skills: Cisco Routing and Switching.

As a Network Engineer, youll start with intensive training in network systems, tools, and communication skills, followed by job rotations to apply your knowledge in practical settings. Working alongside experienced engineers, youll contribute to live projects and business operations, eventually leading to a full-time opportunity tailored to your strengths and career aspirations. Network Infrastructure (NI) is focusing on the building blocks and essential solutions of critical networks, driving digitalisation across all industries. In APAC. This program is designed to provide extensive training and hands-on experience in network technology covering latest development in Network automation, Cloud, AI/ML, followed by a comprehensive job rotation to give candidates a holistic understanding of our technology, business processes and work culture. You have: Bachelor's degree in Telecommunications, Electrical Engineering, Computer Science with min 1-3 years exp. in related field. Strong interest in automation, AI/ML, network engineering and telecommunications. Basic understanding of networking concepts and protocols. Basic knowledge in automation, development tools and programming fundamentals using Python, REST API and JSON. Proficiency in spoken and written English with strong communication and articulation capabilities. It would be nice if you also had: Can work independently and more importantly, work in a team. Self-motivated and independent to learn and adapt in a dynamic environment. Able to look at different influential factors and prioritize tasks. Participate in structured technical training focused on IP, Optical, and Fixed Networks technologies. Gain hands-on experience with real network equipment, tools, and management systems. Learn fundamentals of network design, security, troubleshooting, and performance optimization. Develop professional communication and presentation skills through workshops and face-to-face sessions. Collaborate on mini projects with peers and deliver micro-teaching sessions to enhance team learning. Rotate through different functions such as integration, solution design, and project management to gain cross-functional exposure. Contribute to live projects and assist in business operations under the mentorship of experienced engineers. Upon program completion, transition into a permanent role within the NI APAC team aligned to your skills and interests.

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. AtAHEAD, we prioritize creating a culture of belonging,where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. We are an equal opportunity employer,anddo not discriminatebased onan individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, maritalstatus,or any other protected characteristic under applicable law, whether actual or perceived. We embraceall candidatesthatwillcontribute to the diversification and enrichment of ideas andperspectives atAHEAD. The Network Engineer is responsible for the day-to-day handling of escalations related to incidents, projects or requests of our managed services customer's environments.Our Senior Network Engineers are a valued member of the Managed Services Infrastructure Practice Network and Voice Services team responsible for providing subject matter expertise incident management, service request management and change management infrastructure support for all Managed Services customers. Responsibilities: Manage and maintain customer Network infrastructure Perform baseline network administration including MACDs related to firewall, routing, switching, IPSEC, VPCs, SD-WAN solutions Perform baseline administration of Amazon Web Services VPCs, CIDR management similar Microsoft Azure Technologies Perform incident management on wide variety of issues impacting Network infrastructure or that are result of failure in its operation Performs adds, moves, and changes on Network infrastructure within expected SLAs Execute Network infrastructure maintenance processes as required by customer Performs troubleshooting with carriers and vendors regarding network hardware and circuit issues Actively contribute to the configuration, layout and performance tuning of the managed Network and Collaboration infrastructure Build and maintain documentation for customer Network infrastructure Perform periodic review of customer Network infrastructure, completing documentation and implementation of continuous improvement opportunities Provide support and cross-training to team members on managed solutions to ensure resilient support model Communicate, internally and externally, the status of the incident ticket/service request directly with the customer or broadcast to a larger audience as defined per SLA. Manage service requests ensuring adherence to SLAs Assist with cross training of other Tier 2 team members as needed Other duties as assigned Qualifications 7+ years of experience with operational administration of Network Infrastructure 4+ years working with monitoring platforms; LogicMonitor a bonus 3+ years of experience with operational administration of Cisco Infrastructure 3+ years of experience with operational administration of Palo Alto Infrastructure 3+ years of experience with operational administration of Fortinet Infrastructure 3+ years of experience with operational administration of NetScaler Infrastructure a bonus 3+ years of experience with operational administration of F5 Infrastructure a bonus Background with enterprise Routing and Switching technologies Knowledge and experience with Layer 2 and Layer 3 protocols Experience with more than two enterprise LAN, SD-WAN and WAN topologies Strong background with operational administration of Network Management Systems Excellent leadership and mentoring skills High level problem-solving and communication skills Strong oral and written communications skills Bachelors Degree or Equivalent Experience CCNA required. CCNP Enterprise - Bonus Fortinet NSE4 - Bonus PCNSA - Bonus AWS CP Certification - Bonus Why AHEAD: Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between. We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning. USA Employment Benefits include - Medical, Dental, and Vision Insurance - 401(k) - Paid company holidays - Paid time off - Paid parental and caregiver leave - Plus more! See benefits https://www.aheadbenefits.com/ for additional details. The compensation range indicated in this posting reflects the On-Target Earnings (OTE) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidates relevant experience, qualifications, and geographic location.

A Transmission & IP Expert ensures end-to-end management of faults, incidents, and problems, with a strong focus on meeting SLA and OLA commitments. They handle the highest levels of escalation for network-related incidents and are accountable for driving resolution. You have: 4-8 years of experience with a B.E/B.Tech/M.E/M.Tech/MCA degree in Telecommunication Engineering, Computer Science or equivalent. Must have a strong understanding of ProtocolsTCP/IP,IPv4 & IPv6 addressing & IP subnetting, VLAN's, Ethernet, SNMP, management (Telnet, SSH, HTTP, HTTPS, TACACS+) Proficiency in Designing, Implementing & Troubleshooting IP/MPLS Network core and services design, including L2 VPNs and L3 VPNs, Seamless MPLS, Segment Routing. Analyse and resolve network hardware and software connectivity issues. Network Tools analysis for capacity planning and proactive fault finding. It would be nice if you also had: Knowledge & Hands-on experiences of protocols (OSPF, ISIS, BGP), signaling protocols (RSVP-TE, LDP). Relevant certifications (e.g., CCNA, CCNP, NRS-I, NRS-II) are a plus. Resolve major service outages and trouble tickets independently, ensuring alignment with Service Level Agreements (SLAs) and initiating/coordinating preventive maintenance activities. Investigate and manage complex faults, incidents, and problems by leveraging deep technical knowledge, controls, and best practices. Support the development and enhancement of fault, incident, and problem management tools by providing critical feedback and insights. Apply specialist knowledge, sound judgment, and analytical skills to solve complex technical issues using broad conceptual and practical experience. Plan and execute advanced configuration changes, problem resolutions, and contribute to the creation of detailed Methods of Procedure (MoPs) for medium- to high-risk operational activities. Collaborate across Managed Services functions, Nokia service groups, third-party vendors, and customer organizations to lead high-impact incident resolution and risk mitigation. Develop and translate global standardized procedures and checklists into customer-specific operational guidance and documentation. Lead by example as a team or shift leader by coordinating tasks, monitoring complex ticket queues, mentoring team members, and recommending improvements to performance and service quality.

This role involves the development and application of engineering practice and knowledge in the following technologiesStandards and protocols, application software and embedded software for wireless and satellite networks, fixed networks and enterprise networks; connected devices (IOT and device engineering), connected applications (5G/ edge, B2X apps); and Telco Cloud, Automation and Edge Compute platforms. This role also involves the integration of network systems and their operations, related to the above technologies. - Grade Specific Focus on Connectivity and Network Engineering. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers.