644 Ccnp Jobs - Page 26

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Cloud Contact Center Implementation Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education CCNA CCNP certification Summary:As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your typical day involves troubleshooting and resolving technical issues to ensure seamless operations. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Proactively identify and resolve technical issues within critical business systems.- Collaborate with cross-functional teams to troubleshoot and address system malfunctions.- Develop and implement strategies to enhance system performance and reliability.- Document troubleshooting steps and solutions for future reference.- Provide technical guidance and support to junior team members. Professional & Technical Skills:- Must To Have Skills:Proficiency in Cloud Contact Center Implementation.- Strong understanding of cloud-based contact center solutions.- Experience in troubleshooting and resolving technical issues in a contact center environment.- Knowledge of ITIL framework and incident management processes.- Hands-on experience with ticketing systems and service desk tools. Additional Information:- The candidate should have a minimum of 2 years of experience in Cloud Contact Center Implementation.- This position is based at our Bengaluru office.- A 15 years full-time education with CCNA CCNP certification is required. Qualifications 15 years full time education CCNA CCNP certification

Delivery Skills: 1. Technology Management: Responsible for overall network technology management for the business. Responsible for planning and execution of new technology roll outs, scope expansion and readiness of team from technology standpoint. Manage SOPs, Knowledge documents, KB articles. Implement technical methodology improvement from past failures and learnings. 2. Restoration and Resolution: Identify the network issue based on troubleshooting and decide on the actions required to be implemented for resolving the issue. Refer to required KEDB or Knowledge bases for known issues/repetitive issues and resolution steps. Implement the resolution steps, execute, validate and update ticket with steps taken and outcome. 3. Triage: Once the resolution steps are completed if the issue is still not resolved or if it s an unknown issue and standard troubleshooting methods did not resolve the issue, escalate the ticket to L3 Network SME and support the troubleshooting process, if there is a bridge, continue on the bridge along with the SME. This support includes coordination with 3rd party network vendor technicians. 4. Process Compliance: - Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented etc. and update the tickets regularly as per the defined process - Prepare a detailed report on the plan of action for the existing tickets for the next shift engineer (Shift Handover Report) - Followthrough andexecute the various Escalation Matrix (Vendor, Internal and Customer defined) - Maintain inventory of Network equipments and links - Constantly track tickets for SLA adherence and escalate on deviations as defined in the process 5. Value Proposition: Understand the existing environment and propose any opportunity of improvement. Look at nagging issues in the environment and come out with Get Around solutions by working with vendors and industry experts

We Are Hiring For Service Desk Role With Leading IT Company. Role purpose : Resolve End Users infra issues when they seek help from IT help desk through various mediums like calls , web, chat and Service Requests Roles and Responsibilities Opens, logs, prioritizes, assigns, and closes calls logged in the IT SD Asks the Customer End User for all relevant information concerning the call made or issue reported by the Customer End User Attempts to resolve the defined inquiries while on the telephone, to meet the agreed upon Service Level for First Call Resolution Routes the enquiries to Resolver Groups as appropriate Re-routes misdirected calls Escalates tickets which have not been resolved by SD, in accordance with Customer escalation procedures Provides status and updates on tickets to authorized users Reopens Ticket / Creates new ticket to follow up if the user indicates that the inquiry was not resolved to their satisfaction Makes recommendations for updates to the KB database Adherence to policies and procedures, closure of open calls after resolution. Desired Candidate Profile 1-6 Yrs of experience in Service Desk/Technical Support - L1/L2/Desktop Support Able to handle Calls, Emails, Chats & Web tickets and should be willing to work in 24*7 shift environment Basic understanding of inter-relationship of software, hardware and communications Hardware trouble shooting skills Printer and Network issues Experience in PC Hardware configuration Experience supporting LANs, PC operating systems and desktop software Experience using a variety of PC software including Microsoft Office Suite, Knowledge and understanding of end user requirements Strong customer service orientation Self-Starter Good listening skills & Ability to analyze and solve technical problems Strong problem analysis, resolution, and writing skills Good interpersonal and communication skills Analytical skills excellent spoken and written communication skills Mandatory Language Skill: Prior SD experience and excellent English speaking skills To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Chennai Search : Service Desk Chennai (Job Code # 28)

Network Design and Implementation Design, implement, and manage advanced networking solutions, including LAN, WAN, WLAN, and data center networks. Collaborate with architecture teams to create scalable network designs supporting business growth. Configure and deploy routers, switches, firewalls, and other network hardware. Network Troubleshooting and Maintenance Act as the third-level escalation point for resolving complex network issues. Monitor network performance and troubleshoot issues using advanced diagnostic tools. Ensure high availability and redundancy of critical network components. Security and Compliance Implement and enforce security protocols to protect network integrity. Work with cybersecurity teams to identify vulnerabilities and mitigate risks. Ensure compliance with industry standards and organizational policies. Collaboration and Documentation Collaborate with cross-functional teams to integrate networking solutions into broader IT strategies. Create and maintain comprehensive network documentation, including diagrams, configurations, and processes. Provide mentorship and guidance to L1 and L2 network engineers. Performance Optimization Analyze network performance metrics and implement reliability and scalability. Conduct periodic network audits to identify inefficiencies and recommend solutions. Tools and Technology Utilize advanced tools for network monitoring, management, and security (e.g., Wireshark, SolarWinds, etc.). Stay updated on emerging networking technologies and recommend adoption where beneficial. Education and Certifications Bachelors degree and equivalent experience. Certifications such as CCNA, CCNP, and CCIE. (Any) Minimum 57 years of experience in network engineering, with at least 2 years in an L3 or equivalent role. Technical Skills Proven expertise in working with complex network infrastructures, including Cisco, Juniper, and other major vendors. Strong understanding of networking protocols (e.g., BGP, OSPF, MPLS, VLAN, VPN, QoS). Hands-on experience with firewall technologies. Soft Skills Excellent problem-solving skills with the ability to manage multiple tasks in a fast-paced environment. Strong interpersonal and communication skills to interact with technical and non-technical stakeholders. Key Performance Indicators (KPIs) Mean Time to Resolve (MTTR) for escalated network issues. Network uptime and availability metrics. Successful completion of projects within defined timelines and budgets. Compliance with security and operational standards.

Expertise in CCNA, CCNP, Routing, Switching, Servers, and Network Management Systems. Experience in designing, implementing, and maintaining networking solutions. Interested candidate's share resume on Sneha.waghmare@mns.in or WhatsApp on 7738193647

Majorly candidates required who have done or are from CCNA/ CCNA-Security/CCNP-Security

About The Role : - About The Role :: We are seeking a highly skilled and experienced Fortinet Technical Architect to join our team. The ideal candidate will have a strong background in designing and delivering end-to-end solutions across WAN, LAN, SD-WAN, and network security services. The candidate should be proficient in working with key technologies from leading vendors including Cisco, Fortinet, Velocloud, Juniper, Zscaler, and Palo Alto Prisma. Essential Skills and Experience: Extensive experience as a Fortinet Technical Architect, focusing on configuring and optimizing Fortinet SD-WAN. Hands-on experience with the full Fortinet suite (FortiGate, FortiManager, FortiAnalyzer, FortiSwitch, FortiAP). . Strong expertise in networking and security technologies, including Cisco (Meraki, Catalyst), Fortinet, Zscaler, and other key vendors. Key Responsibilities: Design and implement LAN, WAN, MPLS, SD-WAN, multi-cloud connectivity, WLAN, and network security services (SASE, DDoS, NAC). Deploy and optimize Fortinet SD-WAN for robust connectivity and performance across distributed networks. Enhance network security by incorporating FortiGate firewalls and other Fortinet products. Preferred Qualifications: Fortinet NSE4 certification or any Experience with Velocloud and other SD-WAN products. Knowledge of cloud SD-WAN build, QoS, and SASE firewall validation.

Responsibilities Receive and manage escalations from other teams as well as various monitoring tools involving service-affecting issues. Troubleshoot, isolate and correct service-affecting issues on the network in areas including but not limited to:routing protocols, routers, switches, firewall administration, MPLS, BGP, VPN, load balancing. Plan, schedule, and implement network maintenance activities which include software upgrades, hardware replacement and network infrastructure augments/changes. As needed, implement approved routing policy changes/corrections to mitigate points of traffic congestion on the network due to planned or unplanned incidents. Work with network infrastructure/service providers to identify and correct causes of circuit disruption. Work with hardware vendors to determine causes of device failure/issues. Create network connectivity diagrams and other documentation of live network environments for internal and customer use. Incident management during critical events that impact the network, including internal and external communications, team coordination of repair and then root cause analysis efforts. Performance analysis and optimization Create diagrams and other documentation of network environments Communicate effectively with internal and external audiences with varying levels of technical expertise. Maintains high quality customer service to internal and external groups when needed. Required education Bachelor's Degree Required technical and professional expertise Working knowledge of the following network protocols/technologies: BGP, MPLS, OSPF and related protocols Link aggregation protocols Dark fiber / DWDM systems Other skills: High Availability Technologies:HSRP, VRRP, MLAG, VSS, VPC Scripting Languages:Python, Perl, Bash, Expect/TCL Operating Systems:Linux, BSD Advanced Configuration of Arista, Juniper andCisco devices,Strong troubleshooting experience Preferred technical and professional experience Demonstrated history of organization and time management skills Demonstrated history of verbal and written communication skills Ability to work remotely with little or no direct supervision Exhibit a strong understanding of customer service Must be self-motivated and disciplined Ability to recognize and prioritize critical tasks independently Vendor Certifications:JNCIE, JNCIP, CCNP, CCDP, CCIE Vendor Hardware Platforms:Arista Switches, Cisco Nexus, Juniper MX

Responsibilities Receive and manage escalations from other teams as well as various monitoring tools involving service-affecting issues. Troubleshoot, isolate and correct service-affecting issues on the network in areas including but not limited to:routing protocols, routers, switches, firewall administration, MPLS, BGP, VPN, load balancing. Plan, schedule, and implement network maintenance activities which include software upgrades, hardware replacement and network infrastructure augments/changes. As needed, implement approved routing policy changes/corrections to mitigate points of traffic congestion on the network due to planned or unplanned incidents. Work with network infrastructure/service providers to identify and correct causes of circuit disruption. Work with hardware vendors to determine causes of device failure/issues. Create network connectivity diagrams and other documentation of live network environments for internal and customer use. Incident management during critical events that impact the network, including internal and external communications, team coordination of repair and then root cause analysis efforts. Performance analysis and optimization Create diagrams and other documentation of network environments Communicate effectively with internal and external audiences with varying levels of technical expertise. Maintains high quality customer service to internal and external groups when needed Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Working knowledge of the following network protocols/technologies: BGP, MPLS, OSPF and related protocols Link aggregation protocols Dark fiber / DWDM systems Other skills: High Availability Technologies:HSRP, VRRP, MLAG, VSS, VPC Scripting Languages:Python, Perl, Bash, Expect/TCL Operating Systems:Linux, BSD Advanced Configuration of Arista, Juniper andCisco devices Strong troubleshooting experience Preferred technical and professional experience Demonstrated history of organization and time management skills Demonstrated history of verbal and written communication skills Ability to work remotely with little or no direct supervision Exhibit a strong understanding of customer service Must be self-motivated and disciplined Ability to recognize and prioritize critical tasks independently Vendor Certifications:JNCIE, JNCIP, CCNP, CCDP, CCIE Vendor Hardware Platforms:Arista Switches, Cisco Nexus, Juniper MX Bachelors in Science degree in a computer technology field or equivalent experience

Responsibilities The Network Engineer role includes the following responsibilities: Receive and manage escalations from other teams as well as various monitoring tools involving service-affecting issues. Troubleshoot, isolate and correct service-affecting issues on the network in areas including but not limited to:routing protocols, routers, switches, firewall administration, MPLS, BGP, VPN, load balancing. Plan, schedule, and implement network maintenance activities which include software upgrades, hardware replacement and network infrastructure augments/changes. As needed, implement approved routing policy changes/corrections to mitigate points of traffic congestion on the network due to planned or unplanned incidents. Work with network infrastructure/service providers to identify and correct causes of circuit disruption. Work with hardware vendors to determine causes of device failure/issues. Create network connectivity diagrams and other documentation of live network environments for internal and customer use. Incident management during critical events that impact the network, including internal and external communications, team coordination of repair and then root cause analysis efforts. Performance analysis and optimization Create diagrams and other documentation of network environments Communicate effectively with internal and external audiences with varying levels of technical expertise. Maintains high quality customer service to internal and external groups when needed. Required education Bachelor's Degree Required technical and professional expertise Working knowledge of the following network protocols/technologies: BGP, MPLS, OSPF and related protocols Link aggregation protocols Dark fiber / DWDM systems Other skills: High Availability Technologies:HSRP, VRRP, MLAG, VSS, VPC Scripting Languages:Python, Perl, Bash, Expect/TCL Operating Systems:Linux, BSD Advanced Configuration of Arista, Juniper andCisco devices Strong troubleshooting experience Preferred technical and professional experience Demonstrated history of organization and time management skills Demonstrated history of verbal and written communication skills Ability to work remotely with little or no direct supervision Exhibit a strong understanding of customer service Must be self-motivated and disciplined Ability to recognize and prioritize critical tasks independently Vendor Certifications:JNCIE, JNCIP, CCNP, CCDP, CCIE Vendor Hardware Platforms:Arista Switches, Cisco Nexus, Juniper MX Bachelors in Science degree in a computer technology field or equivalent experience

About The Role : Skills required:IP, MPLS, L3VPN & L2VPN, Optical devices.

Responsibilities Receive and manage escalations from other teams as well as various monitoring tools involving service-affecting issues. Troubleshoot, isolate and correct service-affecting issues on the network in areas including but not limited to:routing protocols, routers, switches, firewall administration, MPLS, BGP, VPN, load balancing. Plan, schedule, and implement network maintenance activities which include software upgrades, hardware replacement and network infrastructure augments/changes. As needed, implement approved routing policy changes/corrections to mitigate points of traffic congestion on the network due to planned or unplanned incidents. Work with network infrastructure/service providers to identify and correct causes of circuit disruption. Work with hardware vendors to determine causes of device failure/issues. Create network connectivity diagrams and other documentation of live network environments for internal and customer use. Incident management during critical events that impact the network, including internal and external communications, team coordination of repair and then root cause analysis efforts. Performance analysis and optimization Create diagrams and other documentation of network environments Communicate effectively with internal and external audiences with varying levels of technical expertise. Maintains high quality customer service to internal and external groups when needed Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Working knowledge of the following network protocols/technologies: BGP, MPLS, OSPF and related protocols Link aggregation protocols Dark fiber / DWDM systems Other skills: High Availability Technologies:HSRP, VRRP, MLAG, VSS, VPC Scripting Languages:Python, Perl, Bash, Expect/TCL Operating Systems:Linux, BSD Advanced Configuration of Arista, Juniper andCisco devices Strong troubleshooting experience Preferred technical and professional experience Demonstrated history of organization and time management skills Demonstrated history of verbal and written communication skills Ability to work remotely with little or no direct supervision Exhibit a strong understanding of customer service Must be self-motivated and disciplined Ability to recognize and prioritize critical tasks independently Vendor Certifications:JNCIE, JNCIP, CCNP, CCDP, CCIE Vendor Hardware Platforms:Arista Switches, Cisco Nexus, Juniper MX Bachelors in Science degree in a computer technology field or equivalent experience

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Network Infrastructures, Enterprise Network Operations Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : A 15 Years of full time education Project Role :Infra Tech Support Practitioner Project Role Description :Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have Skills :Network Infrastructures, Enterprise Network OperationsKey Responsibilities :A:Provide Tier 2 Network Operations support during operational incidentsB:Maintains current network infrastructure and leverages the manufacturer for advanced supportC:Maintains high network availability for redundancy and resilienceD:Understands and accounts for peak load; manage peak load eventsE:Follows Standard Operating Procedures SOPs for operational efficiencyF:Optimizes, implements, and monitors network performanceG:Maintains and reacts to Enterprise-grade network monitoring Technical Experience :A:Should have 4 to 6 years experience in the deployment of network equipment for new office build outs, domestically and internationallyB:Assists in the deployment of WAN circuits, including MPLS VPNs and P2P/IPsec circuitsC:Knowledge of TCP/IP, EIGRP, OSPF, BGP, MPLS and L2 technologiesD:Knowledge of Nexus 7K, 5K, 3K 2K Data Center SwitchesE:Proficient at troubleshooting L2/L3 issues for LAN, WAN WLANF:WAN Optimization knowledge Professional Attributes :A:Good verbal and written communication skills to connect with customers at varying levels of the organization B:Ability to operate independently and make decisions with little direct supervision Educational Qualification:A:15 years of full-time educationAdditional Info :A:Should be open to work in shifts Qualification A 15 Years of full time education

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Network Infrastructures Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : Graduate in Engineering preferably in Computer Science Engineering IT ECE or BCAMCA or 3 year Diploma in Computer Science Engineering from university institute recognized by the Govt of India Role - Network Lead Roles & Responsibilities: Network devices monitoring and maintenance across data centers & Bank remote locations L1 ,L2 & L3 Network NOC Support - 24/7 All circuit monitoring and maintenance coordination for DC,DR,NDR and remote locations Vendor coordination for WAN circuit uptime IPAM Management (IPV4, IPV6) VPN, IP-Sec, SD-WAN Management Integration of third-party networks Failover testing for DC,DR,NDR Maintenance & Break-fix support for LAN Growth and capacity planning for network Proactive patch & firmware management User and privilege validation quarterly New link integration, monitoring, and management at DC locations Manage and maintain IP-Schema Policy configuration and system hardening as per Bank SCD standards Manage network inventory and EOSL device list Monitoring, management, configuration of Load balancers Troubleshooting and RCA Failover and failback testing of all devices at Data Centers Routine backup of configurations and secure storage Integration with SIEM tools for monitoring and closure of SOC calls as per defined timelines Provide centralized holistic enterprise IP address space (IPv4 and IPv6 addresses) management across multiple subnets and supernets manage and maintain the LAN port usage Maintain proper labelling, tagging and dressing of Cables used for port terminations. Should have hands on experience of Configuration, Managing &Troubleshooting skills over Major Managed and Unmanaged Networking devices (i.e. Router and Switches) of different OEM (i.e. Cisco, Juniper, Arista, HPE etc). Provide update, upgrade, technical guidance on usage of features and functionality, problem solving and troubleshooting, operational error correction, rectification of bugs in co-ordination with OEMs Knowledge of load balancing setup of Finacle CBS/ UBS version 10.2.18 or higher Front end with vendor/OEM for all issue resolutions Maintain an updated enterprise network architecture diagram BRANCHES and ATM Support All WAN links/circuits to be monitored, managed, and maintained by all ISP, and this includes 8500+ existing sites and future sites includes Branches, E lobbies, DBUs, Offices, ATMs, DC/DR & other offices including international locations WAN link Includes overseas, subsidiaries and all ATM locations Responsible for all carriers including wired and 5G/LTE, bandwidth management, fixing any IP address issues, NAC issues, Device failure, Circuit failure, Patch management, Vendor management etc.Professional & Technical Skills: Should have minimum 7-10 years of experience in relevant technology in a Data Centre environment. Should have experience of onsite work in Data center premises for at least 2 yearsShould have minimum years of experience as mentioned in the skillset given below. Should have strong working knowledge in skill set mentioned for L1 Network Engineer. Should have working knowledge of ISO OSI and TCP/ IP model. Should able to configure, manage and troubleshoot both IP technologies (i.e. IPv4 and IPv6). Should have hands on experience of Configuration, Managing &Troubleshooting skills over Major Managed and Unmanaged Networking devices (i.e. Router and Switches) of different OEM (i.e. Cisco, Juniper, Arista, HPE etc). Should have hands on experience of Configuration Managing & Troubleshooting skills over Core Networking Devices and Security Devices (i.e. Firewall, IPS /IDS) of different OEMs. Should have working knowledge of different Network Monitoring and Management Tools (Like NNM). Knowledge of load balancing setup of Finacle CBS/ UBS version 10.2.18 or higher Should have working knowledge of different Network Diagnostic Utilities for determining network problems. Should have good understanding of integration of Network services with Desktop and Server environment. Should have hands on experience in configuration, integration and support of LAN and WAN services. Should have experience in closure of SOC issues. Should have good understanding of MPLS, SDWAN technology. Should have minimum 3 years of experience in relevant technology in a Data Centre environment. Should have worked in a Data Centre Environment for at least 2 years. Should have certification in networking like CCNA or equivalent.Must have skills -NNM, MPLS, SDWANAdditional Information: The candidate should have a minimum of 5 years of experience in network infrastructures. This position is based at our Mumbai office. Qualifications Graduate in Engineering preferably in Computer Science Engineering IT ECE or BCAMCA or 3 year Diploma in Computer Science Engineering from university institute recognized by the Govt of India

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Network Infrastructures Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : Graduate in Engineering preferably in Computer Science Engineering IT ECE or BCAMCA or 3 year Diploma in Computer Science Engineering from university institute recognized by the Govt of India Role - Network Lead Roles & Responsibilities: Network devices monitoring and maintenance across data centers & Bank remote locations L1 ,L2 & L3 Network NOC Support - 24/7 All circuit monitoring and maintenance coordination for DC,DR,NDR and remote locations Vendor coordination for WAN circuit uptime IPAM Management (IPV4, IPV6) VPN, IP-Sec, SD-WAN Management Integration of third-party networks Failover testing for DC,DR,NDR Maintenance & Break-fix support for LAN Growth and capacity planning for network Proactive patch & firmware management User and privilege validation quarterly New link integration, monitoring, and management at DC locations Manage and maintain IP-Schema Policy configuration and system hardening as per Bank SCD standards Manage network inventory and EOSL device list Monitoring, management, configuration of Load balancers Troubleshooting and RCA Failover and failback testing of all devices at Data Centers Routine backup of configurations and secure storage Integration with SIEM tools for monitoring and closure of SOC calls as per defined timelines Provide centralized holistic enterprise IP address space (IPv4 and IPv6 addresses) management across multiple subnets and supernets manage and maintain the LAN port usage Maintain proper labelling, tagging and dressing of Cables used for port terminations. Should have hands on experience of Configuration, Managing &Troubleshooting skills over Major Managed and Unmanaged Networking devices (i.e. Router and Switches) of different OEM (i.e. Cisco, Juniper, Arista, HPE etc). Provide update, upgrade, technical guidance on usage of features and functionality, problem solving and troubleshooting, operational error correction, rectification of bugs in co-ordination with OEMs Knowledge of load balancing setup of Finacle CBS/ UBS version 10.2.18 or higher Front end with vendor/OEM for all issue resolutions Maintain an updated enterprise network architecture diagram BRANCHES and ATM Support All WAN links/circuits to be monitored, managed, and maintained by all ISP, and this includes 8500+ existing sites and future sites includes Branches, E lobbies, DBUs, Offices, ATMs, DC/DR & other offices including international locations WAN link Includes overseas, subsidiaries and all ATM locations Responsible for all carriers including wired and 5G/LTE, bandwidth management, fixing any IP address issues, NAC issues, Device failure, Circuit failure, Patch management, Vendor management etc. Professional & Technical Skills: Should have minimum 7-10 years of experience in relevant technology in a Data Centre environment. Should have experience of onsite work in Data center premises for at least 2 yearsShould have minimum years of experience as mentioned in the skillset given below. Should have strong working knowledge in skill set mentioned for L1 Network Engineer. Should have working knowledge of ISO OSI and TCP/ IP model. Should able to configure, manage and troubleshoot both IP technologies (i.e. IPv4 and IPv6). Should have hands on experience of Configuration, Managing &Troubleshooting skills over Major Managed and Unmanaged Networking devices (i.e. Router and Switches) of different OEM (i.e. Cisco, Juniper, Arista, HPE etc). Should have hands on experience of Configuration Managing & Troubleshooting skills over Core Networking Devices and Security Devices (i.e. Firewall, IPS /IDS) of different OEMs. Should have working knowledge of different Network Monitoring and Management Tools (Like NNM). Knowledge of load balancing setup of Finacle CBS/ UBS version 10.2.18 or higher Should have working knowledge of different Network Diagnostic Utilities for determining network problems. Should have good understanding of integration of Network services with Desktop and Server environment. Should have hands on experience in configuration, integration and support of LAN and WAN services. Should have experience in closure of SOC issues. Should have good understanding of MPLS, SDWAN technology. Should have minimum 3 years of experience in relevant technology in a Data Centre environment. Should have worked in a Data Centre Environment for at least 2 years. Should have certification in networking like CCNA or equivalent.Must have skills - NNM, MPLS, SDWAN Additional Information: The candidate should have a minimum of 5 years of experience in Network Infrastructures. This position is based at our Hyderabad office. Qualifications Graduate in Engineering preferably in Computer Science Engineering IT ECE or BCAMCA or 3 year Diploma in Computer Science Engineering from university institute recognized by the Govt of India

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Palo Alto Networks Firewalls Good to have skills : Network Security Operations Minimum 3 year(s) of experience is required Educational Qualification : BEBtechComputer science or equivalent IT experience Should have 6 years of experience Additional Information PCNSE CCNA CCNP Security Role :Network Security Senior EngineerJob RequirementsKey Responsibilities:Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives within projects. Typical work: Large, complex, inter-networking environments Responsible for daily supervision of a team (e.g., delivery, process, business operations). Manages the workload of the team, may make work assignments, and has responsibility for developing team members. Operates as a subject matter expert and may be the escalation point for issue resolution and customer escalations. Manages effective internal/external client relationships within a defined area of responsibility and builds client relationships in the wider group or unit. Technical Experience:Experience of Network Security for Enterprise network Operations In-depth knowledge of network security of expert level knowledge Palo Alto FW, Panorama, Global Protect, RSA NetWitness, Prisma, IPSEC-VPN, Threat prevention, Cisco ASA firewalls. Configure and manage Palo Alto Networks firewall solutions to enforce security policies. Implement and maintain firewall rules and policies based on security best practices and organizational requirements. Regularly update firewall policies to address emerging threats and vulnerabilities. Respond to security incidents involving the Palo Alto Networks firewall, including investigating and mitigating security breaches. Work closely with the incident response team to contain and remediate security incidents. Provide support for firewall-related issues and troubleshoot connectivity or performance problems. Collaborate with network and system administrators to resolve issues impacting the Palo Alto firewall infrastructure. Maintain documentation related to firewall configurations, policies, and procedures. Develop and update standard operating procedures for firewall management and incident response.Additional skills :Network Security Operations Support for, F5 LTM, APM, GTM knowledge, Cisco ISE TACACS, AWS, Azure cloud supports, should be familiar with all the ITIL processes. Qualification BEBtechComputer science or equivalent IT experience Should have 6 years of experience Additional Information PCNSE CCNA CCNP Security

Perks and Benefits: 24*7 Rotational shifts (including night shifts) 2 Rotational Week off. One way Cab facility. Immediate Joiners( No Notice Period) Role & responsibilities: Technical Expertise - Prepare the necessary configuration and validation for new customer installations and changes over live sites also troubleshooting technical issues being a part of 3rd line global support. Knowledge of Cisco hardware, Nexus, Catalyst and WLAN. Has direct responsibility for completion of technical support deliverables defined in the project plan. These deliverables include Cisco routing, switching and WLAN configuration and validations in accordance with customer requirements. Knowledge of network routing: BGP, EIGRP, OSPF (VXLAN a plus) Undertaking data network fault investigations in local and wide area environments, using information from multiple sources Has direct responsibility for completion of technical support deliverables defined in the project plan. These deliverables include Cisco routing, switching and WLAN configuration and validations in accordance with customer requirements. Leads and supports Networking and Facility Projects Ability to handle multiple projects simultaneously. Configuration of routing and switching equipment. Remote support of on-site engineers and end users/customers during installation. Speaking with customers via email and phone for initial requirement capture. Performance is measured from complete and on-time delivery, according to SLA. Perform end-to-end commissioning in co-operation with customer representatives to prove correct functionality. Network Designing, Site Activation, Resolution of different severity level tickets, deactivation of the devices and circuits.

Role & responsibilities: Technical Expertise - Prepare the necessary configuration and validation for new customer installations and changes over live sites also troubleshooting technical issues being a part of 3rd line global support. Knowledge of Cisco hardware, Nexus, Catalyst and WLAN. Has direct responsibility for completion of technical support deliverables defined in the project plan. These deliverables include Cisco routing, switching and WLAN configuration and validations in accordance with customer requirements. Knowledge of network routing: BGP, EIGRP, OSPF (VXLAN a plus) Undertaking data network fault investigations in local and wide area environments, using information from multiple sources Has direct responsibility for completion of technical support deliverables defined in the project plan. These deliverables include Cisco routing, switching and WLAN configuration and validations in accordance with customer requirements. Leads and supports Networking and Facility Projects Ability to handle multiple projects simultaneously. Configuration of routing and switching equipment. Remote support of on-site engineers and end users/customers during installation. Speaking with customers via email and phone for initial requirement capture. Performance is measured from complete and on-time delivery, according to SLA. Perform end-to-end commissioning in co-operation with customer representatives to prove correct functionality. Network Designing, Site Activation, Resolution of different severity level tickets, deactivation of the devices and circuits. Preferred candidate profile: CCNA Global certificate or training Knowledge of BGP, MPLS, SDWAN (Viptela, Silverpeak), Wireless (Cradlepoint), Fortigate devices, Nokia devices. ISP Site installation, TTU (test and turn up) and Network troubleshooting. CCNP/CCNA (or similar level of knowledge in networking) Knowledge on SDWAN Products. Understanding and Experience on LAN/WAN/WLAN/BGP/MPLS/OSPF/EIGRP/VPN Good troubleshooting Skills Salary: 5-6.5lpa Location: Pune Only Immediate Joiners

responsibilities The Network Engineer role includes the following responsibilities: Receive and manage escalations from other teams as well as various monitoring tools involving service-affecting issues. Troubleshoot, isolate and correct service-affecting issues on the network in areas including but not limited to:routing protocols, routers, switches, firewall administration, MPLS, BGP, VPN, load balancing. Plan, schedule, and implement network maintenance activities which include software upgrades, hardware replacement and network infrastructure augments/changes. As needed, implement approved routing policy changes/corrections to mitigate points of traffic congestion on the network due to planned or unplanned incidents. Work with network infrastructure/service providers to identify and correct causes of circuit disruption. Work with hardware vendors to determine causes of device failure/issues. Create network connectivity diagrams and other documentation of live network environments for internal and customer use. Incident management during critical events that impact the network, including internal and external communications, team coordination of repair and then root cause analysis efforts. Performance analysis and optimization Create diagrams and other documentation of network environments Communicate effectively with internal and external audiences with varying levels of technical expertise. Maintains high quality customer service to internal and external groups when needed. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise 2+ years of experience. Working knowledge of the following network protocols/technologies: BGP, MPLS, OSPF and related protocols Link aggregation protocols Dark fiber / DWDM systems Other skills: High Availability Technologies:HSRP, VRRP, MLAG, VSS, VPC Scripting Languages:Python, Perl, Bash, Expect/TCL Operating Systems:Linux, BSD Advanced Configuration of Arista, Juniper and Cisco devices Strong troubleshooting experience Preferred technical and professional experience Demonstrated history of organization and time management skills Demonstrated history of verbal and written communication skills Ability to work remotely with little or no direct supervision Exhibit a strong understanding of customer service Must be self-motivated and disciplined Ability to recognize and prioritize critical tasks independently Vendor Certifications:JNCIE, JNCIP, CCNP, CCDP, CCIE Vendor Hardware Platforms:Arista Switches, Cisco Nexus, Juniper MX