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3.0 - 5.0 years
3 - 7 Lacs
Bengaluru
Work from Office
Educational Bachelor of Engineering Service Line Cloud & Infrastructure Services Responsibilities A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to get to the heart of customer issues, diagnose problem areas, design innovative solutions and facilitate deployment resulting in client delight. You will develop a proposal by owning parts of the proposal document and by giving inputs in solution design based on areas of expertise. You will plan the activities of configuration, configure the product as per the design, conduct conference room pilots and will assist in resolving any queries related to requirements and solution design You will conduct solution/product demonstrations, POC/Proof of Technology workshops and prepare effort estimates which suit the customer budgetary requirements and are in line with organization’s financial guidelines Actively lead small projects and contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you Additional Responsibilities: Ability to develop value-creating strategies and models that enable clients to innovate, drive growth and increase their business profitability Good knowledge on software configuration management systems Awareness of latest technologies and Industry trends Logical thinking and problem solving skills along with an ability to collaborate Understanding of the financial processes for various types of projects and the various pricing models available Ability to assess the current processes, identify improvement areas and suggest the technology solutions One or two industry domain knowledge Client Interfacing skills Project and Team management Technical and Professional : Primary skills:Domain-Network-Network Security Applications,Domain-Network-Network Security Protocols & Standards,Technology-Network-Load Balancer-F5 Preferred Skills: Domain-Network-Data networking WAN technologies Domain-Network-Network Security Applications Domain-Network-Network Security Firewall & Policies Technology-Network-CISCO technologies Technology-Network-LAN/WAN-Switches/Routers-Juniper-Network-LAN/WAN Technology-Network-Load Balancer-F5-Load balancer Technology-Network-Juniper
Posted 3 weeks ago
3.0 - 8.0 years
5 - 13 Lacs
Ahmedabad
Work from Office
Summary: We are seeking a highly skilled Network Engineer with a strong background in CISCO networking technologies to join our team. The ideal candidate should have extensive experience in network design, implementation, and troubleshooting, as well as a deep understanding of CISCO hardware and software. Required Skills: Design, implement, and maintain complex network infrastructures based on CISCO technologies. Configure and troubleshoot CISCO routers, switches, firewalls, and other networking devices. Monitor network performance and proactively identify and resolve issues. Ensure network security and compliance with industry standards and regulations. Provide training and support to other IT staff and end-users. Extensive knowledge of CISCO networking technologies including routers, switches, firewalls, VPNs, STP, VTP, VLAN, EIGRP, BGP, IPsec, SSL, FlexVPN, DMVPN, Layer-2 & Layer-3. Experience with network protocols such as TCP/IP, OSPF, BGP, and MPLS. Experience with network monitoring tools and software such as SolarWinds, PRTG, or Nagios. Strong understanding of wireless technology (Cisco WLC, Cisco AP, Unifi).
Posted 3 weeks ago
5.0 - 10.0 years
15 - 27 Lacs
Hyderabad, Gurugram
Work from Office
Job Summary: We are looking for a highly skilled Palo Alto Firewall Engineer to design, implement, maintain, and optimize network security infrastructure. The candidate should have hands-on experience with Palo Alto Next-Generation Firewalls (NGFW), Panorama, URL filtering, Global Protect VPN, and Threat Prevention features to protect and enhance enterprise network security. Key Responsibilities: Design, deploy, and manage Palo Alto Firewalls (physical and virtual appliances). Configure and manage security policies, NAT, application control, and threat prevention profiles. Implement and support Global Protect VPN and IPSec/SSL tunnels. Maintain and manage Panorama for centralized firewall administration. Monitor logs and alerts, investigate incidents, and troubleshoot firewall-related issues. Perform firewall rule reviews, clean-ups, and optimizations for performance and compliance. Integrate with SIEM tools, Identity, and multi-factor authentication systems. Manage URL filtering, WildFire, DNS security, and SSL decryption policies. Ensure proper zone-based security architecture and least privilege access across the network. Plan and execute firmware upgrades, high-availability (HA) setups, and DR testing. Create and maintain network security documentation, including policies, procedures, and diagrams. Collaborate with SOC, NOC, and compliance teams to align with regulatory and security standards (e.g., ISO, PCI-DSS). Required Skills & Qualifications: Bachelors degree in Computer Science, Information Security, or related field. 5+ years of hands-on experience with Palo Alto NGFWs. Strong experience with: Palo Alto Firewalls (PA-3K/5K/7K or VM-Series) Panorama for centralized policy management App-ID, User-ID, Content-ID SSL Decryption and WildFire Global Protect VPN and IPsec tunnels In-depth understanding of network protocols (TCP/IP, BGP, OSPF, VLANs, NAT, HRSP, DNS). Experience in high availability, failover, and load balancing designs. Proficiency in log analysis and packet captures (using tools like Wireshark). Preferred Certifications: PCNSA (Palo Alto Networks Certified Network Security Administrator) PCNSE (Palo Alto Networks Certified Network Security Engineer) CCNA & CCNP
Posted 3 weeks ago
15.0 - 21.0 years
30 - 37 Lacs
Hyderabad, Bengaluru
Work from Office
NETWORK ARCHITECT Shift timing: 4 PM to 1 AM IST Job Role Overview: The Network Architect is responsible for designing, implementing, and optimizing enterprise network infrastructure, requiring deep technical expertise in modern networking technologies and a strong ability to translate complex business and operational requirements into secure, scalable, and high-performance network solutions. This role is responsible for designing, implementing, and maintaining the organisation's IT infrastructure, ensuring optimal performance, scalability, security, and reliability. This role will collaborate closely with cross-functional teams, including Infrastructure, Security, Cloud, and Application teams, to ensure seamless integration across on-premises, hybrid, and cloud environments and enforce standards for resilience, availability, and security. Key Responsibilities: Architecture Design and Planning: Design comprehensive network infrastructure solutions aligning with business requirements and technology roadmaps. Develop reference architectures, standards, and governance frameworks. Create detailed documentation, including network diagrams, system specifications, and infrastructure maps. Lead network infrastructure capacity planning and performance optimization initiatives. Technical Leadership : Evaluate and recommend network-related technologies, platforms, and services to meet organizational needs. Provide expert guidance on complex network infrastructure problems and projects. Define best practices for managing and maintaining the organization's network. Mentor technical teams on network infrastructure design and implementation of Cloud and Hybrid. Design and implement enterprise cloud connectivity strategies and architecture solutions. Optimize cloud network performance, utilization, and cost management. Ensure seamless integration between on-premises and cloud environments. Develop infrastructure-as-code approaches and automation frameworks. Security and Compliance: Incorporate security-by-design principles into all network infrastructure solutions. Design network segmentation, identity management, and access control frameworks. Ensure compliance with regulatory requirements and security standards. Develop disaster recovery and business continuity solutions. Required Education & Experience: A Bachelor's degree in computer science, IT, Cyber Security, or a related discipline is desired, or equivalent work experience and technical training. Over 15 years of experience in enterprise networking, including a minimum of 5 years in network architecture and technical leadership roles. Proven track record of managing enterprise network environments in production, cloud, and hybrid environments. Certifications: Cisco Certified Network Professional (CCNP Enterprise) Cisco Certified Design Professional (CCDP) / Cisco Certified Specialist - Enterprise Design AWS Certified Advanced Networking Specialty Azure Network Engineer Associate Palo Alto Networks Certified Network Security Engineer (PCNSE) Cisco Certified Internetwork Expert (CCIE) Infrastructure framework (TOGAF, ITIL) Skills, Abilities, and Knowledge: Core Routing and Switching (Cisco Catalyst/Nexus, Meraki, Dell, Arista). BGP, OSPF, EIGRP, VXLAN, MPLS, IPSEC, GRE. Firewall Architecture (Palo Alto, Checkpoint, Cisco ASA/Firepower). Load Balancers (F5 BIG-IP LTM/GTM, Citrix ADC). VPN technologies (site-to-site, client-based, and SSL VPNs). SD-WAN Technologies (VeloCloud, Meraki SD-WAN, Cisco SD-WAN) Network Access Control (Aruba ClearPass, Cisco ISE). Wi-Fi Solutions (Aruba, Cisco Wireless, Mist Systems) Network Monitoring and Management Tools (SolarWinds, ThousandEyes, PRTG). Cloud Networking (Azure Virtual WAN, AWS VPC Peering/Transit Gateway) Scripting basics (Python, Ansible) for network automation. Conduct regular audits and implement necessary remediation measures. Document solutions and best practices for knowledge-sharing purposes Excellent communication and presentation skills. Ability to translate complex technical concepts to non-technical stakeholders Strong analytical and problem-solving abilities. Strategic thinking and business acumen. Collaborative approach to working with cross-functional teams
Posted 3 weeks ago
5.0 - 6.0 years
4 - 6 Lacs
Bengaluru
Work from Office
Network Consultant to design, implement, optimize, and maintain network infrastructure for our organization and clients. Should have experience in managing network, Netscape, Subnets Understanding, Firewood, Consultants.
Posted 3 weeks ago
10.0 - 12.0 years
20 - 25 Lacs
Gurugram
Work from Office
Hi all, We are hiring for the role Job Title: Network Operations L3 Engineer Location: [Gurgaon, India / Remote / Hybrid] Experience: 1012 years Responsibilities: Provide Level 3 support for complex issues in ACI Data Center and Routing/Switching environments. Troubleshoot faults in VXLAN, OSPF, BGP, VPC, Multicast, MPLS, and security integrations. Handle ND/ACI fault tracking, syslog analysis, and prepare RCA documentation. Participate in Change Management , DR drills, and DC migrations. Review and implement MOPs, configuration changes, and server/hardware induction. Ensure infrastructure is compliant with monitoring, backup, and security policies. Maintain network topology diagrams and process documentation using MS Visio. Collaborate with cross-functional teams: Systems, Security, App Support. Work with tools such as SolarWinds , Infoblox , TACACS , and ServiceNow . Mentor L1/L2 team members, drive automation and process optimization. Required Skills: 1012 years of hands-on experience in Network Operations / NOC . Deep technical knowledge of Cisco ACI , Cisco Nexus (7K/9K) , and Routing/Switching . Expertise in protocols: BGP, OSPF, STP, VPC, VXLAN, MPLS, NAT, FHRP. Experience with WAN technologies: MPLS , GRE , IPSEC , DMVPN , GETVPN . Experience in firewall/load balancer/proxy-based troubleshooting. Strong hands-on with network monitoring tools (SolarWinds or similar). Cisco Certification: CCNP/CCIE (preferred) in Data Center or R&S. Preferred: Banking or large-scale DC experience. Familiarity with Cisco SD-WAN (Viptela). Experience with scripting (Python, Ansible) is a plus. If you are interested drop your resume at laskhmi.k@acesoftlabs.com Call: 7406119459
Posted 3 weeks ago
4.0 - 9.0 years
0 - 0 Lacs
Mumbai, Mumbai Suburban, Navi Mumbai
Work from Office
• Provide L2 support for ISP backbone and access networks, including MPLS, BGP, OSPF, and switching. • Monitor network health using tools like Zabbix and Ticketing tool High8 • Troubleshoot escalated issues from L1 NOC, including:
Posted 3 weeks ago
1.0 - 3.0 years
3 - 4 Lacs
Noida
Work from Office
Dear Connections, Looking for Networking Engineer L1 Voice Support. Qualification - Graduate with Computer Science Background is mandatory. Engineering background, certification on networking concepts preferred. Work Experience - 1 year Minimum (Tech Exp Only) Skills and Ability:- Comprehensive understanding of typical home network deployments is required. The candidate must be able to identify a diversity of networking home devices' specific functions andconfigurations. Candidate must demonstrate excellent English communication skills. The candidate must be attentive to details. Candidate must have excellent analytical, organizational, and time management skills. Candidate must be well mannered and demonstrate customer services skills. Candidate must be able to perform well in a steep learning curve. The candidate must be able to sell support contracts. Soft Skills -English: Excellent, C1 CEFR LevelAccent: NeutralAbility to give good step by step instruction.Positive tone.Computer Proficiency:- Firm understanding of Windows and macOS. Firm understanding of Android and iOS. Firm understanding of common firewall configuration. Firm grasp of typical non-enterprise grade modems, routers, wireless devices, and VPN is required. Comprehensive understanding of typical home network layouts is required. Demonstrable troubleshooting ingenuity is required. Salary- Upto 4.75 LPA Work Location - Sec 81, SEZ Noida Both side cab facility US Shifts 24*7 Window Immediate Joiners only Please share only relevant CVs on SS00853992@techmahindra.com Contact-8076156294
Posted 3 weeks ago
5.0 - 10.0 years
6 - 16 Lacs
Pune
Remote
About Company:- LIRA is a specialized recruitment and staffing agency that provides recruitment Solutions for businesses. Through our alliances and relations with partner companies, we can help you take "The Big Step" and provide the experience needed to enter the workforce. We provide employers and businesses with the opportunity to connect with the brightest talents and the new generation workforce. Role Level 2/ 3 Network (Australian & New Zealand Exp) Descriptions:- The Role We are looking for a Network Engineer, experienced in Service Desk and Projects, to join our networking team. The role involves a combination of 2nd and 3rd level support, maintenance and project work. Duties for this role include: Technical implementation & maintenance of new & existing customers systems. Provide 3rd level escalation for Sparx Solutions Service Desk. Perform the role of client technical SME during any priority incident within your technical domain. Manage to resolution all assigned incidents, requests, events and changes. Managing the day-to-day ICT environment. Requirements The ideal candidate is an experienced, broadly skilled Network Engineer, coming from a system integrator/managed services provider background, with sound commercial and technical skills. Key skills and experience include: Layer 2 switching technologies including - Spanning Tree, VLANs, Discovery protocols (CDP, LLDP) Layer 3 routing technologies including - Routing protocols, ACL's, NAT & PAT, Policy-based routing, L3 QoS and Netflow ¢ Firewall configuration to best practice requirements - Security & NAT rule configuration, VPN's DPI, Intrusion detection & prevention, ¢ Wireless technologies & concepts - Common protocols, Site survey & deployment best practices ¢ Solid and demonstrable knowledge of networking & security fundamentals - OSI Model, common protocols and ports, Layer 1 technologies & hardware ¢ Strong SD-WAN exposure (Cato and Velocloud highly desirable) ¢ Troubleshooting and resolving complex technical issues to critical timelines. ¢ Cisco umbrella capabilities are essential ¢ CCNP qualifications or equivalent experience is required ¢ Practical understanding of ITIL framework ¢ Palo Alto and Fortinet firewalls experience are highly desirable ¢ Juniper Switches and Router experience are highly desirable ¢ Mist wireless proficiency is greatly valued
Posted 3 weeks ago
5.0 - 8.0 years
7 - 11 Lacs
Coimbatore
Work from Office
Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: Network Data Admin. Experience5-8 Years.
Posted 3 weeks ago
1.0 - 3.0 years
3 - 6 Lacs
Pune
Work from Office
Role Overview As a Network Engineer at Wipro Technologies, you will be at the forefront of our commitment to delivering top-tier technical support and solutions to our clients. Your expertise will be key in troubleshooting and resolving network issues in a timely manner, in line with our stringent service level agreements (SLAs). Every day will present opportunities to strengthen client relationships through your knowledge of order management, communications technologies, and network configurations. In this dynamic role, flexibility in learning will be highly valued as you adapt to evolving product features and industry standards. Your ability to communicate effectively with clients from diverse backgrounds will ensure they feel supported and informed throughout their journey with us. Contributing to client satisfaction will not only enhance your professional reputation, but it will also drive your personal growth within the company. Roles and Responsibilities : Prepare the necessary configuration and validation for new customer installations and changes over live sites, including troubleshooting technical issues as part of 3rd line global support. Knowledge of Cisco hardware, including Nexus, Catalyst, and WLAN. Assume direct responsibility for completion of technical support deliverables as defined in the project plan, which encompasses Cisco routing, switching, and WLAN configuration based on customer requirements. Familiarity with network routing protocolsBGP, EIGRP, OSPF (VXLAN experience is a plus). Conduct data network fault investigations in both local and wide area environments, synthesizing information from various sources to reach effective resolutions. Demonstrate leadership in overseeing networking and facility projects. Ability to manage multiple projects simultaneously while ensuring progress and quality completion. Configuration of routing and switching equipment to meet outlined specifications. Provide remote support for on-site engineers and communicate effectively with customers during installations. Communicate with customers via email and phone to capture initial requirements effectively. Performance metrics will focus on complete and timely delivery aligned with SLA commitments. Involvement in network design, site activation, resolution of various severity level tickets, and deactivation of devices and circuits as needed. Preferred candidate profile: CCNA Global certificate or relevant training is highly desirable. Hands-on experience with firewalls is preferred, ensuring security within network operations. Familiarity with BGP, MPLS, SDWAN (e.g., Viptela, Silverpeak), Wireless (Cradlepoint), and Fortigate devices, as well as Nokia devices. Experience in ISP site installation, test and turn-up (TTU), and network troubleshooting. Additional knowledge regarding CCNP/CCNA standards or equivalent networking knowledge is essential. Comprehensive understanding of LAN/WAN/WLAN/BGP/MPLS/OSPF/EIGRP/VPN protocols and demonstrated troubleshooting skills. Mandatory Skills: Order Management(Comms). Ex perience1-3 Years. Role & responsibilities: Technical Expertise - Prepare the necessary configuration and validation for new customer installations and changes over live sites also troubleshooting technical issues being a part of 3rd line global support. Knowledge of Cisco hardware, Nexus, Catalyst and WLAN. Has direct responsibility for completion of technical support deliverables defined in the project plan. These deliverables include Cisco routing, switching and WLAN configuration and validations in accordance with customer requirements. Knowledge of network routingBGP, EIGRP, OSPF (VXLAN a plus) Undertaking data network fault investigations in local and wide area environments, using information from multiple sources Has direct responsibility for completion of technical support deliverables defined in the project plan. These deliverables include Cisco routing, switching and WLAN configuration and validations in accordance with customer requirements. Leads and supports Networking and Facility Projects Ability to handle multiple projects simultaneously. Configuration of routing and switching equipment. Remote support of on-site engineers and end users/customers during installation. Speaking with customers via email and phone for initial requirement capture. Performance is measured from complete and on-time delivery, according to SLA. Perform end-to-end commissioning in co-operation with customer representatives to prove correct functionality. Network Designing, Site Activation, Resolution of different severity level tickets, deactivation of the devices and circuits. Preferred candidate profile: CCNA Global certificate or training Hands on experience in firewall Knowledge of BGP, MPLS, SDWAN (Viptela, Silverpeak), Wireless (Cradlepoint), Fortigate devices, Nokia devices. ISP Site installation, TTU (test and turn up) and Network troubleshooting. CCNP/CCNA (or similar level of knowledge in networking) Knowledge on SDWAN Products. Understanding and Experience on LAN/WAN/WLAN/BGP/MPLS/OSPF/EIGRP/VPN Good troubleshooting Skills.
Posted 3 weeks ago
3.0 - 5.0 years
4 - 8 Lacs
Mumbai
Work from Office
Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Mandatory Skills: Network Data Admin. Experience3-5 Years.
Posted 3 weeks ago
1.0 - 3.0 years
4 - 7 Lacs
Jaipur
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Data Center Switching. Experience1-3 Years.
Posted 3 weeks ago
5.0 - 8.0 years
7 - 11 Lacs
Bengaluru
Work from Office
Working experience of implementation, configuration of Catalyst 9800 Wireless Controller Strong Migration Experience - e.g. Aruba toCisco , AirOS to Catalyst RF design experience - Predictive Surveys, Pre- Deployment/Post-Deployment surveys Strong Basics of WiFi 6/6E DNAC, SDA, Meraki skillset is an added advantage. Location :- BNG Experinec :- 5- 8 years Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations
Posted 3 weeks ago
5.0 - 8.0 years
7 - 11 Lacs
Hyderabad
Work from Office
Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: Network Data Admin. Experience5-8 Years.
Posted 3 weeks ago
3.0 - 5.0 years
4 - 8 Lacs
Hyderabad
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Network Data Admin. Experience3-5 Years.
Posted 3 weeks ago
4.0 - 8.0 years
5 - 9 Lacs
Bengaluru
Work from Office
Role Purpose Executive Assistant Do The ideal candidate will work closely with one or multiple Vice Presidents to assist with managing expense reports, travel arrangements (domestic and international) as well as calendar management. Ideal candidate is one who strives for excellence, has a cooperative spirit, is compassionate and enjoys working in a fast paced environment where getting things done is a high priority. Incumbent will perform a variety of duties and task for Vice Presidents of business unit and may be directed to prepare or handle additional administrative tasks as needed. Applications from people with disabilities are explicitly welcome.
Posted 3 weeks ago
1.0 - 6.0 years
3 - 6 Lacs
Bengaluru
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Network Data Admin.
Posted 3 weeks ago
7.0 - 12.0 years
25 - 30 Lacs
Noida, Hyderabad
Hybrid
Roles and Responsibilities Design, implement, and maintain large-scale network infrastructure using Cisco Nexus, ACI, F5, Infoblox, Riverbed, and other data center technologies. Provide expert-level support for routing protocols such as OSPF and BGP to ensure high availability of network services. Collaborate with cross-functional teams to identify business requirements and design solutions that meet customer needs. Troubleshoot complex network issues using tools like NetScaler and NSG. Please find below JD for Cloud Networking Delivery is looking for candidates with Strong Network Routing and Datacenter switching Strong Network Routing and Datacenter switching experience ( Key Skills like Cisco Datacenter NDFC, Vxlan, BGP and OSPF Routing) With Additional knowledge and work experiences in Azure / AWS Cloud Networking Experience with Traffic load balancing, AWS Direct Connects , Network Security Groups, VPC and VNets, Virtual Interfaces, etc. Key Skills to look for are. i) Knowledge in Routing, OSPF, BGP , Networking ii) We need someone who is network knowledgeable and knows BGP well. They should also know cloud routing constructs such as (but not limited to) UDR, vpc peering, cloud wan, vwan, dxgw/tgw, express route and direct connect
Posted 3 weeks ago
5.0 - 10.0 years
14 - 24 Lacs
Pune
Work from Office
Exp. SDWAN Engineer to join the network & security team. Resp. for designing, implementing, & managing SDWAN solutions to optimize & secure the org wide-area network ensuring high availability, performance & connectivity across distributed locations. Required Candidate profile Expert in Cisco Catalyst SDWAN 5 years exp in network security CCNP & CCNA Certifications In-depth understanding of protocols such as BGP, OSPF Done projects on architecture build design
Posted 3 weeks ago
6.0 - 11.0 years
0 - 0 Lacs
Pune, Bengaluru, Mumbai (All Areas)
Work from Office
DC ACI Tenant/ EPG/ Bridge Domain(BD) Check explicitly Migration and implementation experience by calling candidates Locations: Mumbai, Pune, Bengaluru, Delhi, Chennai REQUIRED SKILLS Must have and should meet all the below standards for qualifying to this role Deep technical knowledge understandings of L2 L3 networking protocols and technologies VPC STP HSRP OSPF EIGRP BGP Strong Nexus 2K5K7K9K platform knowledge and handson experience Knowledge of overlay technologies VXLAN BGP EVPN OTV LISP Knowledge and understandings of Cisco SDN based technologies such as Cisco ACI Cisco Programmable Network Portfolio Standalone VXLAN Fabric and DCNM Skills Mandatory Skills : AWS Infra Services, Cisco DC/Branches Routers & Switches, Cisco-sdn-network-administration Good to Have Skills : Cisco Meraki / Velocloud, Scripting - Shell/PowerShell/Python, SDWAN Meraki, SDWAN Viptela
Posted 3 weeks ago
4.0 - 8.0 years
8 - 13 Lacs
Chennai
Work from Office
- Should be able to Design the setup of any New office- Should be able to resolve the all the Severity & non Severity issues- Product / Architecture and design level understanding of Juniper, Fortigate , Cisco, HP devices.- Should understand, design and troubleshoot major switching and routing technologies - Should be able to train the Team on current technologies- Good understanding on routing protocol like BGP, OSPF EIGRP.- Multicasting design, multicast security, advances level multicast troubleshooting.- Knowledge on Network Security.- Understanding on network varies tools. [like error decoder, config verify, output interpreter so on].- Help customer in design network.- Scheduling and performing configuration changes on the network devices as per the business requirement.- Knowledge and use of Network Management Tools and integration experience with other Tools.- Excellent interpersonal skills with customers, senior level personnel, and team members.- Good Communication Skills.- Handle Severity 1 / Severity 2 escalations calls.- Following with TAC engineer for advances level troubleshooting Coordinating with OEM vendors to resolve the issue on time.- Raising the CR or ECR- Implement / assist in network implementations as per the requirement. Qualifications Graduate Job Location
Posted 3 weeks ago
5.0 - 10.0 years
0 - 0 Lacs
Pune, Bengaluru
Hybrid
Role & responsibilities Routing and Switching Job Description: We are seeking a skilled Network Engineer to join our team. The candidate will be responsible for the implementation and migration of Cisco network infrastructure, ensuring high level of quality and delivery excellence. Key Requirements: Proven experience in implementing and migrating Cisco Routing and Switching environments Very good hands-on expertise with enterprise-grade hardware, including Cisco ASR/ISR series routers and Catalyst 4K/6K/9K and/or Nexus 7K/9K series switches Strong command of routing protocols such as BGP, OSPF, and EIGRP. Proficiency in Layer 2 technologies, including VLANs and STP. Proficiency in other protocols such as ARP, DHCP, DNS, SNMP, QoS, Multicast, HSRP, etc. Ability to execute network projects with minimal downtime and ensure operational excellence. A relevant Cisco certification (CCNA/CCNP) is highly preferred Good communication, interpersonal and teamwork skills.
Posted 3 weeks ago
2.0 - 4.0 years
3 - 6 Lacs
Pune
Work from Office
Role & responsibilities: Technical Expertise - Prepare the necessary configuration and validation for new customer installations and changes over live sites also troubleshooting technical issues being a part of 3rd line global support. Knowledge of Cisco hardware, Nexus, Catalyst and WLAN. Has direct responsibility for completion of technical support deliverables defined in the project plan. These deliverables include Cisco routing, switching and WLAN configuration and validations in accordance with customer requirements. Knowledge of network routing: BGP, EIGRP, OSPF (VXLAN a plus) Undertaking data network fault investigations in local and wide area environments, using information from multiple sources Has direct responsibility for completion of technical support deliverables defined in the project plan. These deliverables include Cisco routing, switching and WLAN configuration and validations in accordance with customer requirements. Leads and supports Networking and Facility Projects Ability to handle multiple projects simultaneously. Configuration of routing and switching equipment. Remote support of on-site engineers and end users/customers during installation. Speaking with customers via email and phone for initial requirement capture. Performance is measured from complete and on-time delivery, according to SLA. Perform end-to-end commissioning in co-operation with customer representatives to prove correct functionality. Network Designing, Site Activation, Resolution of different severity level tickets, deactivation of the devices and circuits. Preferred candidate profile: CCNA Global certificate or training Hands on experience in firewall Knowledge of BGP, MPLS, SDWAN (Viptela, Silverpeak), Wireless (Cradlepoint), Fortigate devices, Nokia devices. ISP Site installation, TTU (test and turn up) and Network troubleshooting. CCNP/CCNA (or similar level of knowledge in networking) Knowledge on SDWAN Products. Understanding and Experience on LAN/WAN/WLAN/BGP/MPLS/OSPF/EIGRP/VPN Good troubleshooting Skills
Posted 3 weeks ago
6.0 - 11.0 years
12 - 18 Lacs
Gurugram
Work from Office
Role Overview: This role focuses on Data Center solutions including Cisco ACI, VXLAN fabric, and related architectures. The DC ACI L3 engineer partners with customers to plan, design, and deploy high-performing data center infrastructures. Key Responsibilities: Design and deploy traditional and ACI-based data center networks. Lead customer engagements for optimization of Cisco Data Center solutions. Develop High-Level & Low-Level Designs, and change/implementation plans. Utilize labs for testing and validating complex solutions. Mentor junior engineers, lead troubleshooting, and digital IP creation. Implement software automation tools such as Python or Ansible. Required Skills & Experience: 6+ years in Data Center network consulting, design, and deployment. Strong experience with Cisco Nexus (2K/5K/7K/9K), VXLAN, BGP EVPN, OTV, LISP. Hands-on experience with Cisco ACI (MultiPod/Multisite), DCNM, UCS, and Hyperflex. Exposure to virtualized environments (VMware, Microsoft, Kubernetes). Programming knowledge (Python, Ansible). Certifications: CCNP, CCIE, VCP preferred.
Posted 3 weeks ago
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