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8.0 - 12.0 years
12 - 16 Lacs
Mumbai
Work from Office
Responsible for the planning and design of wireline transmission Core/Agg & Access IP-MPLS Network architecture. This includes- designing the network architecture, technology planning, network planning across multiple layers, build network assets involving concept planning, procurement & overseeing implementation with the objective of designing and implementing optimum network solutions to meet the needs of the customer. This role contributes in defining the direction of the plans based on the business strategy, with a significant mid-term impact on business unit overall results.The role also includes evaluation of new technology and product suitable for deployment as per business requirement including high level & low level designs. Responsibilities Manage the enhancement of existing or new development of network architecture and components by understanding needs, evaluating impact, solution designing, overseeing testing, and facilitating roll out of solutions. Designing of Wireline transmission based network architecture Review and submit Technology strategy papers related to emerging platform technologies. Create customized solution as per market requirement Define resolution mechanism to prevent recurrence of escalations. Support evaluation of different technology in market as a part of RFI/RFP process Technical evaluation of new technology/device/card by testing it in TCL/Vendor lab Define network maintenance processes and procedures and monitor maintenance activities ensuring effective coordination with relevant teams. Assess the new requirements in terms of capacity, technology configuration required, performance enhancements, CAPEX required etc. Perform Proof of Concept testing in network Support for API based integration of new devices and services in IT systems Plan for capacity augmentation in network as per market requirement and growth projections Provide support to project implementation team as a technical expert by providing high level and low level design documents Monitor and Analyze Key Performance Indicators of network Support Operations and Maintenance teams by designing resiliency for network as per the analysis of KPIs Publish Weekly/Monthly/Quarterly KPI, Capacity reports Proactively plan and support for migration of legacy devices to new platforms Desired Skill sets Strong technical skills-IP routing protocols (BGP/ISIS, MPLS, OSPF) and switching (ERPS) and L2VPN/L3 VPN, ELINE/ETREE/ELAN services Experience in IP Network planning, designing, building, and implementing Network platform projects. Hands on experience in IP Network deployment in Telco Environment Hands on experience in legacy platform migrations and network optimization projects Knowledge of new and upcoming network platform technologies including Segment Routing and EVPN CCNA ,CCNP certifications will be an added advantage
Posted 1 week ago
6.0 - 11.0 years
4 - 8 Lacs
Navi Mumbai
Work from Office
Experience: 5 to 6 Experience. Hands-on Experience on Checkpoint firewall 80.xx and cloud guard and Cisco ASA 55XX and FTD. Hands-on Experience on O365 EOP and Email proxys and web proxys. Hands-on Experience on any IPS devices. Hands-on Experience on Mcafee EPO. Hands-on Experience on Cisco umbrella. Experience on working ticketing tool. Good communication & Presenting skill Technical. Aware of Firewall Upgradation process. Maintaining firewalls, virtual private networks, web protocols, and email security. Reporting the security analysis and monitoring findings. Hands-on experience on DC, DR, AWS connectivity. BE / BTech 5/6 yrs experience of the domain
Posted 1 week ago
4.0 - 5.0 years
3 - 6 Lacs
Navi Mumbai
Work from Office
Experience: 4 to 5 Experience. Job Description: Candidate should have exclusive hands-on 4 to 5 years of experience on following Technology CISCO-Routers and Switches, ACI Fabric & Nexus 9K, Fortinet-SDWAN, NAC-Forscout, Load Balance-AVI, Checkpoint-VPN , Solarwind-Monitoring Tool. CCNA certified Operate, Maintain, Manage, and Improve network infrastructure. Coordination with customer & Vendors for network related problems and providing Remedies, Root Cause Analysis of Faults. Work closely with team members to provide quick support & error free environment in close cooperation with L1 & L2 Level support Network Switching (VLAN, VTP, Ether Channel) / Routing experience (OSPF, BGP) Experience on LB (AVI Preferred) Knowledge of ACI Fabric & Nexus 9K NMS tool experience. Monitoring operation troubleshooting and Implementation in Dell TOR (Nutanix) switches and FX2 chassis Report generation, preparation. Handling Customer escalations Coordinating with all the other teams for network related issues and traffic flow. Should be able to configured All network, SDWAN, Voice Co-ordinations with BOM, ISP, Internal Teams & OEM End User Support for Network & Voice related issues Access, Authentication and Certificates Management Network Fault Monitoring & Analysis Addition of Devices, Links, NetFlow New Locations / Shifting / Upgrades Backup Configurations of all devices Able to do IP whitelisting, IOS/OS upgrades, Firmware Upgrades, Patching / VA & PT (Compliance) / SCD Device Hardening. Should be able to close findings reported if any in the scheduled VA & PT activities. LB VIP addition, Certificates & All Configurations including SE SDWAN Site to Site VPN Configuration Blocking malicious IP & IOC across all devices as per the security advisory Wireless Configuration Ensure all Network Devices are running on latest iOS as per applicability of the Devices
Posted 1 week ago
8.0 - 10.0 years
20 - 25 Lacs
Chennai
Work from Office
We are looking for a skilled Infrastructure and Platform Architect with 8-10 years of experience to join our team. The ideal candidate will have expertise in OpenStack and be able to design and implement scalable infrastructure solutions. Roles and Responsibility Design and implement scalable infrastructure solutions using OpenStack. Collaborate with cross-functional teams to ensure seamless integration of infrastructure and platform components. Develop and maintain technical documentation for infrastructure and platform architecture. Troubleshoot and resolve complex technical issues related to infrastructure and platform operations. Ensure compliance with industry standards and best practices for infrastructure and platform security. Provide technical guidance and mentorship to junior team members on infrastructure and platform architecture. Job Requirements Strong understanding of OpenStack and its ecosystem. Experience with cloud-based technologies and platforms. Excellent problem-solving skills and attention to detail. Strong communication and collaboration skills. Ability to work in a fast-paced environment and adapt to changing priorities. Strong leadership and management skills, including the ability to motivate and guide junior team members. Mandatory Skills: Network Data Admin. Experience: 8-10 Years.
Posted 1 week ago
4.0 - 8.0 years
0 Lacs
haryana
On-site
As an Implementation Engineer at our organization, you will be responsible for attending meetings to comprehend customer requirements and offering consultations on the products we provide. Your role will involve creating network designs and architectures based on client needs, with a focus on datacenter products such as Cisco Nexus, UCS Servers, and Hyperflex Systems. You should be proficient in infrastructure designing and adept at conducting demos and Proof of Concepts (POCs). In this position, you will be expected to develop high-level designs and Statements of Work (SOW) with meticulous documentation. Familiarity with configuring and troubleshooting data center products will be advantageous. You will collaborate with the post-sales team to ensure a comprehensive understanding of the design. The ideal candidate should hold a Bachelor's/College Degree in Engineering, Computer Science/Information Technology, or a related field. With 4-6 years of experience in networking, you should excel in creating high-level and low-level design documents, crafting proposals, preparing Bill of Materials, and outlining the Scope of Work. Proficiency in MS Word, Excel, PowerPoint, and VISIO is essential. Having Technology Certifications such as CCNA, CCNP, or CCIE will be considered a plus. A sound knowledge of Cisco Datacenter products and familiarity with routing, switching, and wireless technologies will be beneficial. Your ability to quickly grasp new technologies, coupled with excellent communication and presentation skills, will be key to your success in this role. A self-starter with a cooperative attitude and strong team player capabilities will thrive in this dynamic environment.,
Posted 1 week ago
8.0 - 12.0 years
0 Lacs
karnataka
On-site
As the Director of QA Engineering at Arrcus, located in Bengaluru, India, you will have the opportunity to drive and own quality deliverables on customer commitments. Your role will involve developing and executing a comprehensive QA strategy aligned with the company's business goals, with a strong focus on automation. Collaborating with cross-functional teams, including development, product management, and support, will be essential to ensure quality across the product lifecycle. You will be responsible for driving execution excellence in all Test functions, including Automation, Functional, System, and Regression Test. Establishing QA goals, objectives, and key performance indicators (KPIs) will be crucial for maintaining consistency. Defining and maintaining quality assurance standards, guidelines, and procedures will also fall under your responsibilities. Leading and mentoring a team of QA managers, automation, and solution engineers will be a key aspect of your role. Providing insights and recommendations for quality improvement and taking proactive measures to address customer concerns and enhance product quality will be part of your daily tasks. Furthermore, managing QA budgets, staffing, and resource allocation, as well as making decisions regarding tooling and technology investments, will be vital to the success of the QA team. You will be expected to foster a culture of quality, automation, and innovation within the QA team. Continuous evaluation and improvement of QA processes, methodologies, and tools will be essential to ensure high-quality standards are maintained. **Education/Qualifications:** - BS/MS/PhD in Computer Engineering/Computer Science or equivalent degree - Ability to write high-quality Python code - In-depth understanding of software testing methodologies, best practices, and tools for both manual and automated testing - Familiarity with network testing tools and platforms such as Wireshark, Ixia, Spirent, or similar - Industry certifications such as CCNA, CCNP, CCIE, JNCIA/JNCIP/JNCIE demonstrating a strong foundation in networking technologies are a plus **Bonus:** - Prior work experience in a startup or venture-backed company is a big plus Arrcus offers generous compensation packages including equity, medical insurance, parental leave, and sabbatical leave after 4 years of service. The company has raised over $125M in funding from top-tier Venture Capital firms such as Lightspeed Venture Partners, General Catalyst, and Clear Ventures, as well as strategic investors including Liberty Global, SoftBank Corp, and Samsung Next. At Arrcus, we are proud to be an equal opportunity employer. We believe in creating a workplace that celebrates diversity and inclusion, where everyone can contribute to our world-class culture and employee experience. Join us in propelling forward, together.,
Posted 1 week ago
4.0 - 8.0 years
0 Lacs
karnataka
On-site
You will be working as a Collaboration Content Business Operations Analyst at Black Belt Academy under the reporting of Cisco Black Belt Academy. Your primary responsibility will be to oversee the global end-to-end ownership of Architecture and Technology within the Black Belt Academy framework. This role requires you to curate, design, and deliver training and education content for various technologies including On-prem, UCCX, UCCE, Webex, Webex Contact Center, Cloud Calling, Cisco Collaboration Devices, among others. You will collaborate with internal and external stakeholders to ensure the alignment and maintenance of Collaboration learnings on the Cisco Black Belt Academy. As a Content Business Operations Analyst, you will be instrumental in enhancing the partner experience by creating role-based learning maps that enable partners to effectively pitch to customers, deploy solutions, and provide support. You will work closely with key Cisco Solution Plus, Strategic, ISV, and Cloud partners to deliver joint solutions and technology training to Cisco's partners, distributors, and sales staff. Additionally, you will be responsible for monitoring the usage of the educational framework by partners and driving increased adoption wherever possible. Your role will involve developing assessment criteria for successful certification, aligning demos and labs within the learning modules, and ensuring that the content remains engaging and up-to-date. You will play a pivotal role in driving the adoption of the Black Belt curriculum through various channels, fostering alignment between virtual and physical training events, and communicating with stakeholders to enhance partner capabilities. To excel in this role, you should possess a degree in IT with hands-on experience in Cisco technologies, CCNA and/or CCNP certifications are preferred. Strong communication skills, a good understanding of Cisco Architectures and Solutions, and experience in the partner ecosystem are highly desirable. Moreover, you should have a desire and ability to learn new technologies and solutions, along with the capability to handle complex tasks and exceed client expectations. In addition to technical skills, you should demonstrate strong interpersonal skills, be a self-starter with excellent presentation and consultative skills, and have a knack for analytical thinking and effective communication. You will need to stay updated with industry transitions, prioritize partner growth, and leverage your expertise to forecast market trends and strategies for maximum benefits. At Cisco, we value diversity, inclusion, and innovation. As part of our team, you will have the opportunity to contribute to developing innovative technology that powers a more inclusive, digital future for everyone. We celebrate individuality, support each other's growth, and are committed to making a positive impact on the world through technology and actions. If you are passionate about technology, eager to drive change, and thrive in a collaborative environment, we invite you to join us at Cisco and be a part of our diverse and inclusive community. #WeAreCisco,
Posted 1 week ago
6.0 - 10.0 years
0 Lacs
vadodara, gujarat
On-site
As a Senior IT Hardware & Network Engineer, you will be responsible for leading and managing our organization's IT infrastructure. Your expertise in hardware troubleshooting, network management, server administration, and internet infrastructure will be crucial for designing, implementing, monitoring, and supporting all aspects of IT infrastructure across the company. Your key responsibilities will include: 1. Hardware & IT Infrastructure: - Installing, configuring, and troubleshooting desktops, laptops, printers, scanners, and other peripherals. - Managing hardware lifecycle including procurement, deployment, upgrades, repairs, and decommissioning. - Maintaining detailed documentation of hardware assignments and physical asset inventory. 2. Network Administration: - Designing, configuring, and managing LAN/WAN networks, switches, routers, firewalls, and access points. - Monitoring and optimizing network performance to ensure minimal downtime and high availability. - Maintaining secure and reliable internet connectivity, VPNs, and bandwidth allocation. - Ensuring network security through firewalls, VLANs, port configurations, and intrusion detection. 3. Server & Data Center Management: - Administering and maintaining Windows/Linux-based servers, file servers, and domain controllers. - Managing user accounts, Active Directory, group policies, and access control. - Handling server backup, storage management, and disaster recovery solutions. - Performing routine maintenance, patching, and system upgrades. 4. Internet and Communication Systems: - Maintaining internet service, DNS, DHCP, proxies, and ensuring secure browsing policies. - Managing VoIP systems, email servers, and collaboration tools (MS Exchange, M365, G Suite, etc.). - Coordinating with ISPs for uptime, outages, and upgrades. 5. IT Inventory Management: - Creating and maintaining a comprehensive IT asset inventory system (hardware, licenses, etc.). - Monitoring stock levels of IT consumables and equipment. - Generating periodic inventory reports and audits for compliance. 6. Technical Support and Leadership: - Providing L2/L3 support for hardware, software, and network issues. - Mentoring junior IT staff and assigning troubleshooting tasks as needed. - Coordinating with vendors and service providers for AMC, warranties, and escalations. Required Skills and Qualifications: - Bachelor's degree in Computer Science, IT, or a related field (or equivalent experience). - Minimum 5-8 years of experience in IT hardware, networking, and server management. - Strong knowledge of LAN/WAN technologies, cabling, IP addressing, subnetting, and routing. - Proficiency in managing Windows/Linux servers, DNS, DHCP, and Active Directory. - Experience with virtualization (VMware, Hyper-V) and backup solutions. - Familiarity with IT asset management tools and practices. - Certifications like CCNA, MCSA, CompTIA Network+/Server+ are a plus. - Strong troubleshooting, documentation, and communication skills. Preferred Traits: - Attention to detail and process-driven mindset. - Excellent time management and ability to handle multiple priorities. - Ability to work independently and under pressure. - Strong team collaboration and leadership capabilities. This is a full-time, permanent position that requires a proactive individual with a strong technical background and leadership skills.,
Posted 1 week ago
3.0 - 6.0 years
3 - 4 Lacs
Ahmedabad
Work from Office
About Us: Blue Researchbyte is a global technology solutions company. As a Design, Build, and Maintain partner for leading organizations worldwide, we take solution ownership across the value chain to help clients focus on their core, innovate, and stay ahead of the curve. We leverage digital technologies, advanced analytics capabilities, and our domain knowledge and technical expertise, to solve complex business problems. We partner with clients to operate as part of their extended team in ways that best suit their organizations culture and requirements. Job Location: Ahmedabad On-site Job Title: IT Support Engineer Experience: Minimum 3 years Shift: Flexible Person should be ready to work in night shift when required Description: We are looking for a skilled and proactive IT Support Engineer for our Ahmedabad branch. The ideal candidate will have strong technical expertise in hardware, networking, and system support, along with experience managing dialer systems and server infrastructure. Key Responsibilities: Provide technical support to end-users for hardware, software, and network-related issues Maintain, troubleshoot, and upgrade computer systems, servers, switches, and other network equipment Manage and configure dialer systems, especially Asterisk-based dialers Monitor network performance and ensure system availability and reliability Conduct routine maintenance and ensure system security through access controls, backups, and firewalls Document technical processes and support logs for internal reference Collaborate with vendors and service providers when required Ensure minimal downtime and quick resolution of IT issues across departments Provide independent and proactive support during assigned shifts Required Skills and Qualifications: Proven experience (3+ years) in IT support or network/system administration Solid understanding of networking concepts, hardware troubleshooting, and server management Experience with dialer systems (Asterisk preferred) Familiarity with IT ticketing tools and remote support applications Ability to work independently and in shifts, especially night shifts Strong problem-solving and communication skills
Posted 1 week ago
8.0 - 13.0 years
20 - 25 Lacs
Noida, Chennai, Bengaluru
Work from Office
Position: Cisco Engineer (N+C, R&S, SD-WAN) Experience: Up to 6+ Years Location: Remote Job Description: • Hands-on experience in managing LAN, WAN, SD-WAN, DC Networking, and Wi-Fi . • Strong understanding of TCP/IP, routing protocols, L2/L3 switches, Wi-Fi (802.11), and SD-WAN networks . • Implementation and troubleshooting experience with Wireless Controllers, Access Points, 802.1x, Wi-Fi protocols (802.11a/b/g/n/ae/ac) . • Good understanding of VLAN, VTP, DTP, 802.1Q trunk, STP, MSTP, ACL, SNMP configuration . • Experience working on Routers and Switches (Cisco ASR, ISR, Catalyst, Nexus) . • Configuring and troubleshooting BGP, OSPF, IS-IS, EIGRP, and static routes . • Expertise in STP, MSTP, RSTP, VSTP, HSRP, DHCP configuration and troubleshooting . • Hands-on experience with Cisco Viptela SD-WAN solutions . • Prior experience in implementation and migration projects involving the above-mentioned technologies is mandatory. • Strong troubleshooting and problem-solving skills. • Positive, communicative, and customer-oriented attitude. If you are interested in this opportunity and meet the required qualifications, please share your updated CV at your earliest convenience.
Posted 1 week ago
4.0 - 9.0 years
6 - 9 Lacs
Chennai
Remote
Job Description : We are looking for a proactive and technically skilled IT Administrator Hardware/System Engineer to manage and support the organizations IT infrastructure. The ideal candidate will be responsible for maintaining hardware systems, resolving user-level issues, managing networks, and ensuring the seamless performance of workstations and IT equipment. Key Responsibilities : - Install, configure, and troubleshoot desktops, laptops, printers, and peripherals - Perform OS installations, driver updates, and system re-imaging as needed - Monitor and maintain local networks (LAN, Wi-Fi, routers, switches) - Handle hardware repair or vendor coordination for replacements - Setup and manage user accounts, emails, and software licensing - Regularly back up data and implement disaster recovery plans - Provide technical support to employees, onsite and remotely - Maintain an inventory of IT assets and ensure hardware/software compliance - Support basic network security practices (firewall updates, antivirus, patching) - Coordinate with third-party vendors for escalations, warranty claims, and AMC support Required Skills & Qualifications : - Bachelors degree in IT, Computer Science, or a related field - 4 - 10 years of experience in IT support / system administration - Strong knowledge of Windows OS, hardware components, and system imaging - Familiarity with networking concepts, IP addressing, and basic troubleshooting - Hands-on experience with remote desktop tools, Active Directory, and antivirus software - Excellent communication and problem-solving skills - Strong understanding of IT security best practices Preferred Skills : - Knowledge of Linux OS and basic command-line operations - Experience with cloud services (Microsoft 365, Google Workspace) - Familiarity with helpdesk ticketing systems (e.g., Zoho Desk, Jira, Freshservice) - Certification : CompTIA A+ / Network+ / MCSA / CCNA (added advantage)
Posted 1 week ago
4.0 - 9.0 years
6 - 9 Lacs
Vadodara
Work from Office
We are looking for a proactive and technically skilled IT Administrator Hardware/System Engineer to manage and support the organizations IT infrastructure. The ideal candidate will be responsible for maintaining hardware systems, resolving user-level issues, managing networks, and ensuring the seamless performance of workstations and IT equipment. Key Responsibilities : - Install, configure, and troubleshoot desktops, laptops, printers, and peripherals - Perform OS installations, driver updates, and system re-imaging as needed - Monitor and maintain local networks (LAN, Wi-Fi, routers, switches) - Handle hardware repair or vendor coordination for replacements - Setup and manage user accounts, emails, and software licensing - Regularly back up data and implement disaster recovery plans - Provide technical support to employees, onsite and remotely - Maintain an inventory of IT assets and ensure hardware/software compliance - Support basic network security practices (firewall updates, antivirus, patching) - Coordinate with third-party vendors for escalations, warranty claims, and AMC support Required Skills & Qualifications : - Bachelors degree in IT, Computer Science, or a related field - 4 - 10 years of experience in IT support / system administration - Strong knowledge of Windows OS, hardware components, and system imaging - Familiarity with networking concepts, IP addressing, and basic troubleshooting - Hands-on experience with remote desktop tools, Active Directory, and antivirus software - Excellent communication and problem-solving skills - Strong understanding of IT security best practices Preferred Skills : - Knowledge of Linux OS and basic command-line operations - Experience with cloud services (Microsoft 365, Google Workspace) - Familiarity with helpdesk ticketing systems (e.g., Zoho Desk, Jira, Freshservice) - Certification : CompTIA A+ / Network+ / MCSA / CCNA (added advantage)
Posted 1 week ago
4.0 - 9.0 years
6 - 9 Lacs
Pimpri-Chinchwad
Work from Office
We are looking for a proactive and technically skilled IT Administrator Hardware/System Engineer to manage and support the organizations IT infrastructure. The ideal candidate will be responsible for maintaining hardware systems, resolving user-level issues, managing networks, and ensuring the seamless performance of workstations and IT equipment. Key Responsibilities : - Install, configure, and troubleshoot desktops, laptops, printers, and peripherals - Perform OS installations, driver updates, and system re-imaging as needed - Monitor and maintain local networks (LAN, Wi-Fi, routers, switches) - Handle hardware repair or vendor coordination for replacements - Setup and manage user accounts, emails, and software licensing - Regularly back up data and implement disaster recovery plans - Provide technical support to employees, onsite and remotely - Maintain an inventory of IT assets and ensure hardware/software compliance - Support basic network security practices (firewall updates, antivirus, patching) - Coordinate with third-party vendors for escalations, warranty claims, and AMC support Required Skills & Qualifications : - Bachelors degree in IT, Computer Science, or a related field - 4 - 10 years of experience in IT support / system administration - Strong knowledge of Windows OS, hardware components, and system imaging - Familiarity with networking concepts, IP addressing, and basic troubleshooting - Hands-on experience with remote desktop tools, Active Directory, and antivirus software - Excellent communication and problem-solving skills - Strong understanding of IT security best practices Preferred Skills : - Knowledge of Linux OS and basic command-line operations - Experience with cloud services (Microsoft 365, Google Workspace) - Familiarity with helpdesk ticketing systems (e.g., Zoho Desk, Jira, Freshservice) - Certification : CompTIA A+ / Network+ / MCSA / CCNA (added advantage)
Posted 1 week ago
4.0 - 9.0 years
6 - 9 Lacs
Kolkata
Work from Office
We are looking for a proactive and technically skilled IT Administrator Hardware/System Engineer to manage and support the organizations IT infrastructure. The ideal candidate will be responsible for maintaining hardware systems, resolving user-level issues, managing networks, and ensuring the seamless performance of workstations and IT equipment. Key Responsibilities : - Install, configure, and troubleshoot desktops, laptops, printers, and peripherals - Perform OS installations, driver updates, and system re-imaging as needed - Monitor and maintain local networks (LAN, Wi-Fi, routers, switches) - Handle hardware repair or vendor coordination for replacements - Setup and manage user accounts, emails, and software licensing - Regularly back up data and implement disaster recovery plans - Provide technical support to employees, onsite and remotely - Maintain an inventory of IT assets and ensure hardware/software compliance - Support basic network security practices (firewall updates, antivirus, patching) - Coordinate with third-party vendors for escalations, warranty claims, and AMC support Required Skills & Qualifications : - Bachelors degree in IT, Computer Science, or a related field - 4 - 10 years of experience in IT support / system administration - Strong knowledge of Windows OS, hardware components, and system imaging - Familiarity with networking concepts, IP addressing, and basic troubleshooting - Hands-on experience with remote desktop tools, Active Directory, and antivirus software - Excellent communication and problem-solving skills - Strong understanding of IT security best practices Preferred Skills : - Knowledge of Linux OS and basic command-line operations - Experience with cloud services (Microsoft 365, Google Workspace) - Familiarity with helpdesk ticketing systems (e.g., Zoho Desk, Jira, Freshservice) - Certification : CompTIA A+ / Network+ / MCSA / CCNA (added advantage)
Posted 1 week ago
4.0 - 9.0 years
6 - 9 Lacs
Thane
Work from Office
We are looking for a proactive and technically skilled IT Administrator Hardware/System Engineer to manage and support the organizations IT infrastructure. The ideal candidate will be responsible for maintaining hardware systems, resolving user-level issues, managing networks, and ensuring the seamless performance of workstations and IT equipment. Key Responsibilities : - Install, configure, and troubleshoot desktops, laptops, printers, and peripherals - Perform OS installations, driver updates, and system re-imaging as needed - Monitor and maintain local networks (LAN, Wi-Fi, routers, switches) - Handle hardware repair or vendor coordination for replacements - Setup and manage user accounts, emails, and software licensing - Regularly back up data and implement disaster recovery plans - Provide technical support to employees, onsite and remotely - Maintain an inventory of IT assets and ensure hardware/software compliance - Support basic network security practices (firewall updates, antivirus, patching) - Coordinate with third-party vendors for escalations, warranty claims, and AMC support Required Skills & Qualifications : - Bachelors degree in IT, Computer Science, or a related field - 4 - 10 years of experience in IT support / system administration - Strong knowledge of Windows OS, hardware components, and system imaging - Familiarity with networking concepts, IP addressing, and basic troubleshooting - Hands-on experience with remote desktop tools, Active Directory, and antivirus software - Excellent communication and problem-solving skills - Strong understanding of IT security best practices Preferred Skills : - Knowledge of Linux OS and basic command-line operations - Experience with cloud services (Microsoft 365, Google Workspace) - Familiarity with helpdesk ticketing systems (e.g., Zoho Desk, Jira, Freshservice) - Certification : CompTIA A+ / Network+ / MCSA / CCNA (added advantage)
Posted 1 week ago
0.0 - 4.0 years
4 - 7 Lacs
Mumbai, Navi Mumbai
Work from Office
BigSun Technologies Pvt Ltd is looking for IT Executive to join our dynamic team and embark on a rewarding career journey Developing and implementing the organization's IT strategy Managing the IT budget and resources Overseeing the development and maintenance of IT systems and infrastructure Coordinating with other departments to ensure that their IT needs are met Managing relationships with IT vendors and service providers Maintaining the security and confidentiality of the organization's data Providing leadership and guidance to IT staff Staying up-to-date with the latest technologies and industry trends Developing and implementing policies and procedures for the use of IT resources Collaborating with senior management to align IT goals with business objectives.
Posted 1 week ago
10.0 - 15.0 years
6 - 10 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
About Gruve Gruve is an innovative software services startup dedicated to transforming enterprises to AI powerhouses. We specialize in cybersecurity, customer experience, cloud infrastructure, and advanced technologies such as Large Language Models (LLMs). Our mission is to assist our customers in their business strategies utilizing their data to make more intelligent decisions. As a well-funded early-stage startup, Gruve offers a dynamic environment with strong customer and partner networks. Position Summary: We are looking for a Staff Engineer with deep domain expertise in Cisco firewall technologies and working experience with 2 3 other enterprise firewall platforms. The role involves leading requirement analysis, rulebook development, and validation of firewall migration tools to ensure seamless policy migration across multi-vendor environments. This is a key engineering role bridging network security domain expertise with tooling, automation, and process optimization. Key Roles & Responsibilities: Lead requirement analysis for customer-specific firewall migration use cases and design scenarios. Develop comprehensive rulebooks that translate legacy firewall rules into structured, vendor-specific formats. Perform technical validation of firewall migration tools, ensuring accuracy in rule conversion, NAT handling, object mapping, and service translation. Act as the primary subject matter expert (SME) for Cisco firewalls including ASA, FTD, and Firepower Management Center (FMC) platforms. Support firewall migration efforts across other major vendors such as Palo Alto Networks, Fortinet, and Check Point etc. Simulate real-world scenarios in test environments to validate conversion logic and identify tool enhancement needs. Create and maintain technical documentation including standard operating procedures, test plans, and training materials. Mentor junior engineers on firewall architecture, migration tooling, and validation best practices. Basic Qualifications: Bachelors or Masters degree in Computer Science, Information Security, or related field. 10+ years of hands-on experience in network security engineering, with significant focus on firewall technologies. Expert-level experience with Cisco firewalls (ASA, FTD, FMC, 1K-9K chassis). Hands-on experience with 2-3 other vendor firewalls. Proficient in network protocols and services (TCP/IP, VPN, NAT, ACLs, IDS/IPS, segmentation, security zones). Scripting and automation experience using Python, Bash, or similar for tool validation and rule parsing. Excellent troubleshooting, analytical, and communication skills. Preferred Qualifications: Professional certifications such as PCNSE, NSE 4/7, or CCNA/CCNP/CCIE Security. Prior experience with firewall migration tools, conversion logic development, or automation frameworks. Familiarity with cloud-based firewall services (AWS Security Groups, Azure NSGs, GCP firewall rules) is a plus. Experience in BU-facing engineering or customer-driven solution roles. Why Gruve At Gruve, we foster a culture of innovation, collaboration, and continuous learning. We are committed to building a diverse and inclusive workplace where everyone can thrive and contribute their best work. If you re passionate about technology and eager to make an impact, we d love to hear from you. Gruve is an equal opportunity employer. We welcome applicants from all backgrounds and thank all who apply; however, only those selected for an interview will be contacted.
Posted 1 week ago
3.0 - 8.0 years
5 - 9 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
About Gruve Gruve is an innovative software services startup dedicated to transforming enterprises to AI powerhouses. We specialize in cybersecurity, customer experience, cloud infrastructure, and advanced technologies such as Large Language Models (LLMs). Our mission is to assist our customers in their business strategies utilizing their data to make more intelligent decisions. As a well-funded early-stage startup, Gruve offers a dynamic environment with strong customer and partner networks. Position summary: We are looking for a highly skilled and detail-oriented Quality Engineer Cybersecurity Migrations to support the validation of security policy migrations across major NGFW platforms. In this role, you will be responsible for analyzing the output of automated migration tools, resolving post-migration issues, and ensuring consistent, secure, and functional firewall configurations in customer environments. Your work will directly impact customer satisfaction and operational stability. Key Roles & Responsibilities: Design and maintain test plans and test cases to validate the accuracy and completeness of automated firewall migration output. Review and verify firewall configurations migrated by automation tools to ensure they meet expected functionality and security posture. Identify logic gaps, configuration anomalies, or rule mismatches introduced during tool-based migrations. Collaborate with tool development teams to report defects, validate fixes, and improve transformation logic. Troubleshoot and resolve post-migration escalations, including policy behaviour mismatches, broken traffic flows, and unexpected security outcomes. Perform side-by-side comparisons of pre- and post-migration rules to verify functional equivalence. Raise, track, and close vendor support (TAC) cases where deep platform-level issues are involved. Contribute to documentation including SOPs, test coverage reports, known issues, and configuration validation guides. Interface directly with customers to understand post-migration challenges and ensure successful resolution. Basic Qualifications: Bachelor s degree in Computer Science, Information Technology, or a related field (BE / B.Tech / MCA or equivalent). 3 to 8 years of hands-on experience in firewall configuration, validation, and troubleshooting. Strong technical knowledge of NGFW platforms including Palo Alto, Cisco FTD, FortiGate, and Check Point. Familiarity with policy and object modelling across different firewall platforms. Experience in writing test cases and test plans for automation tools or configuration transformation logic. Strong understanding of networking and security concepts, including routing, NAT, VPNs, zones, and application filtering. Excellent debugging and root cause analysis skills in post-deployment/migration environments. Ability to interpret logs, packet captures, and platform-specific diagnostics to isolate issues. Preferred Qualifications: Certification: PCNSA, PCNSE, NSE-1, NSE-2, NSE-3, NSE-4 Certification: CCNA (R&S) / CCNP (R&S) Exposure to firewall migration automation tools Understanding policy normalization and risk scoring tools (e.g., Tufin, FireMon) Why Gruve At Gruve, we foster a culture of innovation, collaboration, and continuous learning. We are committed to building a diverse and inclusive workplace where everyone can thrive and contribute their best work. If you re passionate about technology and eager to make an impact, we d love to hear from you. Gruve is an equal opportunity employer. We welcome applicants from all backgrounds and thank all who apply; however, only those selected for an interview will be contacted.
Posted 1 week ago
5.0 - 8.0 years
5 - 9 Lacs
Hyderabad
Work from Office
Network Engineer L2 India| Hyderabad | Remote Why Pythian At Pythian, we are experts in strategic database and analytics services, driving digital transformation and operational excellence. Pythian, a multinational company, was founded in 1997 and started by ensuring the reliability and performance of mission-critical databases. We quickly earned a reputation for solving tough data challenges. We were there when the industry moved from on-premises to cloud environments, and as enterprises sought more from their data, we expanded our competencies to include advanced analytics. Today, we empower organizations to embrace transformation and leverage advanced technologies, including AI, to stay competitive. We deliver innovative solutions that meet each client s data goals and have built strong partnerships with Google Cloud, AWS, Microsoft, Oracle, SAP, and Snowflake. The powerful combination of our extensive expertise in data and cloud and our ability to keep on top of the latest bleeding edge technologies make us the perfect partner to help mid and large-sized businesses transform to stay ahead in today s rapidly changing digital economy. Why you As a Senior Network Engineer/Network Engineer, you will be responsible for providing 24/7 network support to clients across the globe. We are looking for candidates with a proven track record and enthusiasm for working in a fast-paced environment, particularly those experienced in enterprise network operations and handling escalations and severe cases. If you have a passion for routing, switching, and security, this may be the perfect job for you! What will you be doing Administration and Management of complex networking solutions in enterprise data centers and remote offices across the globe. Extensive working experience on Cisco Catalyst and Nexus switches along with Cisco ISR Routers Expert knowledge of ARP, MAC Address Table, VLAN, Spanning Tree Protocol, Ether channel, Switch Stacking, HSRP/VRRP, Access Lists (ACL), and NAT. In-depth knowledge of routing protocol configuration and troubleshooting. Hands-on experience in Enterprise LAN and WAN configuration and troubleshooting. Implementation and configuration of Security devices which consist of Firewalls from different manufacturers (Eg. Cisco ASA/FTD/FMC) Exceptional hands-on expertise in firewall configurations, security policies, and troubleshooting Expert knowledge of Security Technologies, including ACL, NAT, IPSec VPN, SSL VPN, and ASA High Availability Failover configuration. Must have experience in enterprise network operation in handling escalation and severity cases. Coordination with ISP, clients and onsite technical teams for troubleshooting network and security incidents. Good to have experience on any Software Defined Networking solution, i.e. Cisco/Viptela/Versa SD-WAN What do we need from you 5 - 8 years experience in implementing and managing multi-vendor network solutions. Expert-level experience in Routing, Switching, and Security. Prior experience collaborating with global clients from US, Europe, and APAC regions Excellent communication skills, both written and verbal. Must be able to effectively handle multiple projects simultaneously Strong analytical and problem-solving skills CCNA or CCNP Certifications is an asset What do you get in return Love your career : Competitive total rewards and salary package. Blog during work hours; take a day off and volunteer for your favorite charity. Love your work/life balance : Flexibly work remotely from your home, there s no daily travel requirement to an office! All you need is a stable internet connection. Love your coworkers : Collaborate with some of the best and brightest in the industry! Love your development : Hone your skills or learn new ones with our substantial training allowance; participate in professional development days, attend training, become certified, whatever you like! Love your workspace : We give you all the equipment you need to work from home including a laptop with your choice of OS, and an annual budget to personalize your work environment! Love yourself : Pythian cares about the health and well-being of our team. You will have an annual wellness budget to make yourself a priority (use it on gym memberships, massages, fitness and more). Additionally, you will receive a generous amount of paid vacation and sick days, as well as a day off to volunteer for your favorite charity. Disclaimer The successful applicant will need to fulfill the requirements necessary to obtain a background check. Accommodations are available upon request for candidates taking part in any aspect of the selection process.
Posted 1 week ago
5.0 - 8.0 years
5 - 9 Lacs
Bengaluru
Work from Office
Network Engineer L2 India| Bengaluru | Remote Why Pythian At Pythian, we are experts in strategic database and analytics services, driving digital transformation and operational excellence. Pythian, a multinational company, was founded in 1997 and started by ensuring the reliability and performance of mission-critical databases. We quickly earned a reputation for solving tough data challenges. We were there when the industry moved from on-premises to cloud environments, and as enterprises sought more from their data, we expanded our competencies to include advanced analytics. Today, we empower organizations to embrace transformation and leverage advanced technologies, including AI, to stay competitive. We deliver innovative solutions that meet each client s data goals and have built strong partnerships with Google Cloud, AWS, Microsoft, Oracle, SAP, and Snowflake. The powerful combination of our extensive expertise in data and cloud and our ability to keep on top of the latest bleeding edge technologies make us the perfect partner to help mid and large-sized businesses transform to stay ahead in today s rapidly changing digital economy. Why you As a Senior Network Engineer/Network Engineer, you will be responsible for providing 24/7 network support to clients across the globe. We are looking for candidates with a proven track record and enthusiasm for working in a fast-paced environment, particularly those experienced in enterprise network operations and handling escalations and severe cases. If you have a passion for routing, switching, and security, this may be the perfect job for you! What will you be doing Administration and Management of complex networking solutions in enterprise data centers and remote offices across the globe. Extensive working experience on Cisco Catalyst and Nexus switches along with Cisco ISR Routers Expert knowledge of ARP, MAC Address Table, VLAN, Spanning Tree Protocol, Ether channel, Switch Stacking, HSRP/VRRP, Access Lists (ACL), and NAT. In-depth knowledge of routing protocol configuration and troubleshooting. Hands-on experience in Enterprise LAN and WAN configuration and troubleshooting. Implementation and configuration of Security devices which consist of Firewalls from different manufacturers (Eg. Cisco ASA/FTD/FMC) Exceptional hands-on expertise in firewall configurations, security policies, and troubleshooting Expert knowledge of Security Technologies, including ACL, NAT, IPSec VPN, SSL VPN, and ASA High Availability Failover configuration. Must have experience in enterprise network operation in handling escalation and severity cases. Coordination with ISP, clients and onsite technical teams for troubleshooting network and security incidents. Good to have experience on any Software Defined Networking solution, i.e. Cisco/Viptela/Versa SD-WAN What do we need from you 5 - 8 years experience in implementing and managing multi-vendor network solutions. Expert-level experience in Routing, Switching, and Security. Prior experience collaborating with global clients from US, Europe, and APAC regions Excellent communication skills, both written and verbal. Must be able to effectively handle multiple projects simultaneously Strong analytical and problem-solving skills CCNA or CCNP Certifications is an asset What do you get in return Love your career : Competitive total rewards and salary package. Blog during work hours; take a day off and volunteer for your favorite charity. Love your work/life balance : Flexibly work remotely from your home, there s no daily travel requirement to an office! All you need is a stable internet connection. Love your coworkers : Collaborate with some of the best and brightest in the industry! Love your development : Hone your skills or learn new ones with our substantial training allowance; participate in professional development days, attend training, become certified, whatever you like! Love your workspace : We give you all the equipment you need to work from home including a laptop with your choice of OS, and an annual budget to personalize your work environment! Love yourself : Pythian cares about the health and well-being of our team. You will have an annual wellness budget to make yourself a priority (use it on gym memberships, massages, fitness and more). Additionally, you will receive a generous amount of paid vacation and sick days, as well as a day off to volunteer for your favorite charity. Disclaimer The successful applicant will need to fulfill the requirements necessary to obtain a background check. Accommodations are available upon request for candidates taking part in any aspect of the selection process.
Posted 1 week ago
3.0 - 8.0 years
30 - 35 Lacs
Bengaluru
Work from Office
Location: Bengaluru Designation: Consultant Entity: Deloitte Touche Tohmatsu India LLP Role: Network Consultant Experience: Analyst (3+ years), Consultant (5+ years) Base Location: Bangalore, Hyderabad, Mumbai, Pune, and Delhi/NCR Certification : Must have any networking domain certification such as a) Cisco Certified Network Associate (CCNA) b) Cisco Certified Network Professional (CCNP) c) CompTIA Network+, CompTIA Security+ d) AWS certified advanced networking Cloud certified e) JNCIA-Junos Role Summary: We are looking for a highly efficient and hands on operation of enterprises network consultant for Analyst and Consultant roles. The Role is client facing and requires good experience in enterprise IT and network infra domain deployments, configuration, testing, monitoring, and operation. Technical skills required: Good working knowledge in enterprise networking domain LAN, WAN, WLAN, and firewall devices. Expertise in configuring routing protocols static, RIP, OSPF, BGP, EIGR), IP addressing (IPV4/IPV6, subnetting and CIDR), routing tables, security policies, access controls (ACLs), encryption protocols (e.g., SSL/TLS, IPSec), Intrusion Detection and Prevention (IPS/IDS) and VPN Experience of L2/ L3 switches, VLANs, network segmentations of Cisco, Aruba or any other Familiarity of handling wireless network controller and access points configuration and operations, monitoring the performance and coverage. Exposure to Wi-Fi6/6E and Wi-Fi7 solutions. Working knowledge of configuring IP routing, Ethernet, MPLS, QOS, IPSec VPN and load balancers (F5, Citrix etc.), Class of services, performance parameters and security policies across the WAN underlay and overlay networks. Good understanding and exposure of public cloud networking (AWS, Azure and GCP), virtual networks (VPCs, VNets), virtual machines, multi cloud networking systems, IPSec VPN, direct connect /express routes, security groups and load balancing. Experienced of handling NOC operations at L1/L2 level, reporting and familiar with the ITIL processes. Good exposure with network monitoring and observability tools such as SolarWinds, ManageEngine, Nagios or Zabbix etc. Understanding on the network security solutions, perimeter Firewall (Palo Alto, Check Point), DMZ, EDR solutions, Antivirus, PAM etc. Good to have: Familiarity with SD-WAN, SDN technologies Cisco Viptela & Meraki, HPE Aruba, Palo alto-Prisma, versa, VeloCloud Network automation scripts using languages like Python, Bash, or PowerShell. Cisco ACI and Nexus
Posted 1 week ago
3.0 - 8.0 years
4 - 7 Lacs
Chandigarh
Work from Office
Job_Description":" Company Profile: Priority Technology Holdings, Inc. (NASDAQ: PRTH), is headquartered in Alpharetta, Georgia USA. Our India office is located in Chandigarh, where our dynamic team builds state of the art, sophisticated Fin-tech products & solutions. We are an emerging payments powerhouse that offers a single unified platform for Banking & Payments powering modern commerce. Priority offers a unique family of products which integrate into SMB Payments, B2B Payments and Enterprise Payments to help businesses thrive. We are on a mission to offer an industry agnostic platform that enables businesses to collect, store and send money using various new age payment methods. Priority is an employee-first organization and we continually strive to ensure their professional and personal success supported by employee-friendly policies and a positive work environment built on mutual respect and professionalism. We offer a dynamic work environment, with continuous growth & learning opportunities. We believe in growing together and our people are the driving force behind our success. About Role: Are you ready to take your career to the next level in the world of financial servicesJoin us as a Payment Operations, Senior Analyst where youll play a crucial role in managing and supporting cash management products. This is your opportunity to work with a dynamic team, engage with diverse clients, and drive operational excellence. Be a part of the team that values innovation, client satisfaction and professional growth. Senior Analyst As a Senior Analyst within Payment Operations, you will manage and be responsible for handling banking operations tasks. Lead and oversee complex financial financial transactions, ensure operational accuracy and drive continuous process improvements. The ideal candidate will have a strong understanding of banking processes, risk controls and regulatory frameworks and will serve as a SME within the operations team. Duties Include: BANKING OPERATIONS: -- Transaction monitoring Monitoring job notifications and bank acknowledgements for both Inbound and Origination NACHA and ICL files including returns. Reviewing Inbound Wires and outbound wires and handle exceptions. Managing remote deposit checks sent by Clients and refund checks received from Creditors, Courier vendors and Service providers. Conduct testing in identifying bank processing behaviour and CFT system ledgers for all FBO accounts. Handling ACH and ICL processing exceptions i.e., Affidavits, Late returns, etc. Build checklist for possible transaction exceptions and handle them on timely manner. Generate reports in Looker platform to monitor volume trends. -- Support activities Coordinate with New/ Existing bank partners for opening new bank accounts. Coordinate with Bank partners for company name and company id whitelisting for new Subscribers. Handle POA (proof of authorization) requests from the bank partners through JSD (Jira) ticketing tool. Co-ordinate with different teams to deliver solutions for bank-ops processing issues. Support banks on their annual audits. -- Cost optimization Handling fund optimization rules to active optimal interest income. Onboarding new bank partners and conduct price negotiations. Manage volume distribution between the bank partners to achieve optimal processing cost. RECONCILIATION SUPPORT: Reviewing of Previous day BAI files and monitoring Recon jobs. Monitor daily balance reconciliation and identify discrepancies. Coordinate with internal teams to resolve the discrepancies within SLA. Review transaction reconciliation and get the discrepancies resolve within SLA. Support Finance team in building accounting entries by providing Liability and asset reports. Support auditors by providing requested information related to transactions processed in system. Other Activities: Monitor and respond to requests via department email inboxes. Assist with daily reconciliation of platforms. Coordinate closely with other departments to support business needs. Support and guide other team members and act as an escalation point for operational issues. Audit Jira tickets to make sure we are performing corrective actions maintaining SLA and reviewing with the manager to find out gaps if any. Help in creating the SOP documents for all our processes. Coordinate with different teams to deliver solutions for payment processing issues. Participate in acceptance testing in both QA and production environments to verify enhancements and bug fixes related to payment operations features. Other duties as assigned. Requirements Education and Experience Requirements: A Bachelordegree in any discipline. Minimum 3 years of experience in payment processing. Good understanding of Banking and Payments industry. Hands-on experience with CBS platforms. Ability to understand end to end process flow, consider downstream impacts when decision making. Ability to coordinate and organize work while meeting and handling multiple deadline processes. Demonstrated ability to multi-task and balance numerous activities simultaneously. Knowledge of Microsoft Office. Strong communication skills both written and verbal. Be a team player. Must have the ability to work independently. Ability to multitask, prioritise, and meet deadlines. Highly motivated and strong attention to detail. Benefits Benefits: 5 Days Working One Complimentary Meal per Day Internet Reimbursement Gym Reimbursement Group Medical Insurance Mental Health support benefits Relocation Assistance (if Applicable)
Posted 1 week ago
3.0 - 5.0 years
5 - 7 Lacs
Mumbai
Work from Office
. Hardware Networking Course, Computer course, MCSE, CCNA) Technical Question What is BSOD/Blue Dump error and what can you do with error code If system restarting again and again then what is the reason If system running slow then how will you improve the performance of system What is DHCPWhat is DORA process Classification between IPv4 and IPv6 What is the difference between Static IP and Dyanimic IP What is public IP and private IP How will you arrange meeting on Teams or Google meet How will you join a system in to the domain What is user profile in windows What is the local printer and Network printer. Which file is responsible for printing in windows What is the PST and OSTWhat is the POP3, SMTP and IMAP How will you repair PST What is the PST size limit as per Microsoft if you are using office 2013 What are the SR (service request) & Inc R (Incident request) What is your understanding on SLA What is your understanding on escalation matrix What is LAN and WAN How will you remove virus from the system
Posted 1 week ago
8.0 - 13.0 years
20 - 25 Lacs
Pune
Work from Office
What You ll Do Cisco seeks a Technical Consulting engineer and customer Delivery, to join some of the industrys brightest minds in developing and deploying todays most sophisticated Internet technologies. In this role, you will gain insight into the detailed functionality of Cisco products and partner with all distributed elements of the service chain. The ideal candidate demonstrates proficiency and appetite for learning new technologies, evidenced by the ability to expand upon core knowledge and specialize. Role & Responsibilities Works for worldwide customers within their own team or with other Cisco teams to address problems and improve future products Solves reported product and network problems of moderate to high complexity Efficiently utilize databases of existing issues, debugging tools, and simple or moderate lab simulations to analyze problems and identify solutions with a high level of customer happiness Keeps up-to-date with the latest technology trends/products in order to deliver high-quality support to customers Who You ll Work With CX Technology Group, which will be a part of the CX India Theatre As part of the CX Support Services team you will have the opportunity to work with some of our largest customers across various domains, support sophisticated service requests, and develop automation & Innovation projects in-house, within the security domain Who You Are The Technical Consulting Engineer will have a working background in the Security domain Should have technical knowledge/experience of Working on features like NAT, ALG, HA, IDS/IPS Or working on AAA technologies like RADIUS, TACACS, DOT1X Or working on VPN technologies like IKEv1, IKEv2, PKI, SSL VPN, NHRP, GRE over IPsec, Remote Access VPN Clients, etc Good understanding of Cisco ISE architecture and policies along with R&S concepts Deep understanding of OSI model & protocols like ARP, TCP, IP, DHCP, DNS, IPSEC, ISAKMP Working knowledge of Wireshark & programming languages like Python Experience in working in a Customer support environment with excellent customer handling skills Logical problem-solving approach and analytical skills Minimum qualification Bachelor s or Master s degree in engineering A minimum of 8+ years of experience with Security Technologies preferably Cisco A minimum of 6 years of experience in a Support environment with proven Troubleshooting experience in sophisticated environments Cisco Security Certifications (CCNA Security, CCNP Security, CCIE Security) would be an added advantage Linux, VMware knowledge would be a plus Experience in working on Cisco Products - IOS/IOS-XE routers, ASA, FTD etc would be a plus Passion and proven ability to learn and work in a diverse team environment Why Cisco #WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all. We adopt digital and help our customers implement change in their digital businesses. Some may think we re "old" (36 years strong) and only about hardware, but we re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns, and protects. No other company can do what we do - you can t put us in a box! But "Digital Transformation" is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.) Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take the difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward. So, you have colorful hairDon t care. TattoosShow off your ink. Like polka dotsThat s cool. Pop culture geekMany of us are. Passion for technology and world-changingBe you, with us! Message to applicants applying to work in the U.S. and/or Canada: When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidates hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows: .75% of incentive target for each 1% of revenue attainment up to 50% of quota; 1.5% of incentive target for each 1% of attainment between 50% and 75%; 1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
Posted 1 week ago
2.0 - 5.0 years
10 - 11 Lacs
Noida
Work from Office
About this opportunity: We are looking for a proactive and skilled Domain Support Specialist Operations Engineer to join our 24x7 support team. The ideal candidate will have hands-on experience in transmission technologies with strong troubleshooting skills on SIAE Microwave , NEC Microwave , ATN 910 , and Huawei routers . You will play a key role in ensuring network stability and performance through timely monitoring, fault resolution, and escalation handling. What you will do: Provide 24x7 support for transmission network operations on a rotational shift basis. Monitor and manage network alarms and performance using NMS tools. Troubleshoot and resolve transmission faults across SIAE MW , NEC MW , Huawei routers , and ATN 910 platforms. Perform root cause analysis and document incidents and resolutions. Coordinate with field teams, vendors, and internal stakeholders for issue resolution and escalation. Ensure SLA adherence for fault restoration and incident response. Support change management activities including link upgrades, cutovers, and configuration changes. Maintain and update technical documentation and shift handover reports. The skills you bring: Education: Bachelor s degree or higher in ECE, IT, CS or MCA. 2 5 years of experience in network/transmission operations. Hands-on experience with SIAE Microwave and NEC Microwave systems. Working knowledge of Huawei routers and ATN 910 platforms. Strong troubleshooting and analytical skills in transmission and L2/L3 networking. Familiarity with NMS platforms and ticketing tools. Ability to work under pressure and handle critical incidents with minimal supervision. Excellent communication and coordination skills. Preferred Certifications (Optional): CCNA/CCNP What happens once you apply We encourage you to consider applying to jobs where you might not meet all the criteria. We recognize that we all have transferrable skills, and we can support you with the skills that you need to develop. Primary country and city: India (IN) || Bangalore Job details: Domain Support Specialist
Posted 1 week ago
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