2414 Ccna Jobs - Page 5

About Gruve Gruve is an innovative software services startup dedicated to transforming enterprises to AI powerhouses. We specialize in cybersecurity, customer experience, cloud infrastructure, and advanced technologies such as Large Language Models (LLMs). Our mission is to assist our customers in their business strategies utilizing their data to make more intelligent decisions. As a well-funded early-stage startup, Gruve offers a dynamic environment with strong customer and partner networks. Position Summary We are looking for a highly skilled and detail-oriented Quality Engineer Cybersecurity Migrations to support the validation of security policy migrations across major NGFW platforms. In this role, you will be responsible for analyzing the output of automated migration tools, resolving post-migration issues, and ensuring consistent, secure, and functional firewall configurations in customer environments. Your work will directly impact customer satisfaction and operational stability. Key Roles & Responsibilities Design and maintain test plans and test cases to validate the accuracy and completeness of automated firewall migration output. Review and verify firewall configurations migrated by automation tools to ensure they meet expected functionality and security posture. Identify logic gaps, configuration anomalies, or rule mismatches introduced during tool-based migrations. Collaborate with tool development teams to report defects, validate fixes, and improve transformation logic. Troubleshoot and resolve post-migration escalations, including policy behavior mismatches, broken traffic flows, and unexpected security outcomes. Perform side-by-side comparisons of pre- and post-migration rules to verify functional equivalence. Raise, track, and close vendor support (TAC) cases where deep platform-level issues are involved. Contribute to documentation including SOPs, test coverage reports, known issues, and configuration validation guides. Interface directly with customers to understand post-migration challenges and ensure successful resolution. Basic Qualifications Bachelors degree in Computer Science, Information Technology, or a related field (BE / B.Tech / MCA or equivalent). 6+ years of hands-on experience in firewall configuration, validation, and troubleshooting. Strong technical knowledge of NGFW platforms including Palo Alto, Cisco FTD, FortiGate, and Check Point. Familiarity with policy and object modeling across different firewall platforms. Experience in writing test cases and test plans for automation tools or configuration transformation logic. Strong understanding of networking and security concepts, including routing, NAT, VPNs, zones, and application filtering. Excellent debugging and root cause analysis skills in post-deployment/migration environments. Ability to interpret logs, packet captures, and platform-specific diagnostics to isolate issues. Preferred Qualifications Certification: PCNSA, PCNSE, NSE-1, NSE-2, NSE-3, NSE-4 Certification: CCNA (R&S) / CCNP (R&S) Exposure to firewall migration automation tools Understanding policy normalization and risk scoring tools (e.g., Tufin, FireMon) Why Gruve At Gruve, we foster a culture of innovation, collaboration, and continuous learning. We are committed to building a diverse and inclusive workplace where everyone can thrive and contribute their best work. If youre passionate about technology and eager to make an impact, wed love to hear from you. Gruve is an equal opportunity employer. We welcome applicants from all backgrounds and thank all who apply; however, only those selected for an interview will be contacted.,

Active Directory || Tech Support || Server Support || O365 || Exchange Grads/ UGs Salary up to 3.5lpa - 8.4lpa (Based on last salary 25-30% hike) Location- Gurugram / Pune Excellent comms & written skills Call for more details Required Candidate profile Need strong knowledge & experience in Active Directory, DNS, DHCP, O365 & it's products, FSMO, Group policy, etc. Candidate must have excellent communication skills. Must have exp into DNS / DHCP / Telnet / Share point / FSMO / Group Policy / In tunes / EXOP / ODSP / Active Directory / O365 / EPS Etc. Role: Technical Support - Voice / Blended Perks and benefits Both side Cabs Interested can share their resume on ankita2.jobfinder@gmail.com ' CALL- 8840819455

Role: Network L2 support Exp: 5+yrs Salary: upto 20LPA Imm joiners must have: network L2 , New Generation firewall (Palo alto/Fortigate/Checkpoint/FTD) Rotational shift Virtual mode Location: Bangalore Regards Sowmiya 8870213772,9600445623

Dear Connections, Looking for Networking Engineer L1 Voice Support. Qualification - Graduate with Computer Science Background is mandatory. Engineering background, certification on networking concepts preferred. Work Experience - 0 to 2 year Skills and Ability:- Comprehensive understanding of typical home network deployments is required. The candidate must be able to identify a diversity of networking home devices' specific functions and configurations. Candidate must demonstrate excellent English communication skills. The candidate must be attentive to details. Candidate must have excellent analytical, organizational, and time management skills. Candidate must be well mannered and demonstrate customer services skills. Candidate must be able to perform well in a steep learning curve. The candidate must be able to sell support contracts. Soft Skills -English: Excellent, C1 CEFR Leve l Accent: Neutral Ability to give good step by step instruction. Positive tone. Computer Proficiency:- Firm understanding of Windows and macOS. Firm understanding of Android and iOS. Firm understanding of common firewall configuration. Firm grasp of typical non-enterprise grade modems, routers, wireless devices, and VPN is required. Comprehensive understanding of typical home network layouts is required. Demonstrable troubleshooting ingenuity is required. Salary- Upto-4.75 LPA Work Location - Sec 81, SEZ Noida Both side cab facility US Shifts 24*7 Window Immediate Joiners only Please share only relevant CVs on SS00853992@techmahindra.com Contact-8076156294 8178183092

We are looking for a skilled and motivated Network Associate with hands-on experience in the telecom industry. The ideal candidate will assist in maintaining, monitoring, and optimizing network infrastructure, supporting internal teams and external clients, and ensuring uninterrupted network services. Key Responsibilities: Monitor, troubleshoot, and maintain enterprise network infrastructure (routers, switches, firewalls). Collaborate with telecom service providers for circuit provisioning, fault resolution, and upgrades. Configure and manage network devices following standard protocols. Respond to incidents, perform root cause analysis, and escalate unresolved issues. Maintain accurate documentation of network configurations, changes, and asset inventories. Support implementation of network projects, migrations, and capacity planning. Ensure compliance with security standards and assist in periodic audits. Work closely with cross-functional teams (NOC, IT, VoIP, Infrastructure) to support operations. Required Skills & Qualifications: Bachelor s degree in Computer Science, Information Technology, or a related field. Minimum 2 years of networking experience, preferably in telecom or ISP environments. Solid understanding of LAN/WAN, TCP/IP, BGP, OSPF, VLANs, and VPNs. Familiarity with telecom hardware (Cisco, Juniper, Huawei, etc.). Experience working with ISPs, telecom carriers, or enterprise voice/data networks. Strong analytical and troubleshooting skills. Good communication skills and a proactive, team-oriented mindset. Willingness to work in rotational shifts (if required). Preferred Certifications (Good to Have): CCNA / JNCIA / CompTIA Network+ Exposure to SD-WAN, VoIP, or network monitoring tools (e.g., SolarWinds, Wireshark, PRTG). Experience in telecom provisioning systems or NOC support. Why Join Us Opportunity to work on large-scale telecom networks. Career path toward Network Engineer / NOC Lead roles. Supportive work culture with learning and certification support. Competitive compensation with shift allowance and growth benefits. Apply for this position Are you comfortable with the job shift schedule * Drop files here or click to upload Maximum allowed file size is 10 MB. Allowed Type(s): .pdf, .doc, .docx, .rtf By using this form you agree with the storage and handling of your data by the iConsultera website. *

Jul 24, 2025 Location: Bengaluru Designation: Manager Entity: Deloitte Touche Tohmatsu India LLP Role: Enterprise IT Network Solution Architect Total Experience: 9+ years Base Location: Bangalore, Hyderabad, Mumbai, Pune and Delhi/NCR Certification : a) Must have any experienced /design level certification in networking a. Cisco Certified Network Professional (CCNP) b. Internetwork Expert (CCIE) or Design Expert (CCDE). b) Other preferred certifications a. Cisco Certified Network Associate (CCNA) b. HPE Aruba Networking certified architect /Expert c. CompTIA Network+ d. ITIL V4 e. AWS certified advanced networking Cloud certified, CompTIA Security+ Role Summary: We are looking for an enterprise network architect who poses core IT networking skills, a solid foundation for working in the IT networking domain and showcase strong experience in design, deploy, manage, migrate, secure, and troubleshoot a wide range of enterprises and data center network infrastructures. Network Architect having proficiency in enterprise network domain working with multi-vendor and multi network domain solutions, blueprinting future ready scalable, resilient, and secure network, and creating network strategies to support applications/systems and increased bandwidth requirements. Technical Skills Required: Strong solution and design experience of creating network diagrams, HLD documents using tools like Visio or Lucid chart or open-source tool, solutioning network topologies (star, mesh, ring and bus), configurations (routing protocols static, RIP, OSPF, BGP, EIGR), redundancy protocols (HSRP, VRRP, Cluster), IP addressing (IPV4/IPV6, subnetting and CIDR), routing tables, and security policies for LAN, WAN, WLAN domains. Proficiency in setting up access controls (ACLs), encryption protocols (e.g., SSL/TLS, IPSec), Intrusion Detection and Prevention (IPS/IDS) and VPN services. Strong working knowledge on SDN, network virtualization and NFV technologies Wired and Wireless LAN Networking Architecting Nexus, DC leaf & Spine, Cisco ACI, L2/L3 switches fabric, network segmentations, SD-LAN (Cisco, Aruba & Dell) technologies. Wireless Networking - S trong knowledge of Wi-Fi standards (e.g., 802.11a/b/g/n/ac/ax) and their respective strengths, limitations, security protocols (WPA2, WPA3) and use cases, Expertise in heatmap design tools, site survey, performance optimization, configuration, and coverage. Good exposure to implement Wi-Fi6/6E and Wi-Fi7 solutions. WAN Networking - Working design and deployment experience of IP routing, Ethernet, MPLS, DIA, P2P, ILL, Mobile Networks (4G/LTE, 5G), QOS, IPSec VPN, Vendor solutions for routers and SD-WAN (Cisco, Juniper, Fortinet, Aruba), Load Balancers (F5, Citrix HA Proxy, Cloud) and traffic engineering. Working experience with ISPs for connectivity, links terminations, bandwidth optimization and performance. Defining QoS, Class of services, performance parameters and security policies across the underlay and overlay networks. Cloud Networking Solutioning and architecting experience of public cloud networking (AWS, Azure and GCP), creating virtual networks (VPCs, VNets), virtual machines, container networking, integrating multi cloud networking systems, Hybrid cloud integrating using IPSec VPN, direct connect /express routes, security groups and load balancing. Experiencing of setting up NOC solution across network technologies and support models of L1/L2 and L3 levels. Proficiency with network diagnostic tools and expertise to troubleshoot at L3 level/SME. Working experience of deploying monitoring tools (SolarWinds, ManageEngine, Nagios or Zabbix), integrating with ITSM solutions (i.e. ServiceNow) Good knowledge on setting up Network Security solutions, perimeter Firewall (Palo Alto, Check Point), DMZ, EDR solutions, Antivirus, PAM, SASE enabled SD-WAN and SSE solutions (CASB, ZTNA and SWG), DNS Security, FWaaS, DevSecOps processes. Good knowledge and exposure to network automation- Network digital twin, service catalogue, AI/ML enabled solutions, CI/CD Familiarity of cloud managed network services, Meraki series Having multi-vendor end-to-end design and implementation experience involving network setup and configuration Good to have: Familiarity with tools like Ansible, Puppet, and Chef to automate network configurations and management. Skills in writing network automation scripts using languages like Python, Bash, or PowerShell. 3rd party API integration, configuration, and monitoring Understanding of 5G networks, IoT networking concepts, connectivity protocols and security Network slicing for 5G networks.

Communication Good Email Good Experience Range 3-5 Years Required Skills Set Perform SoD and EoD of NSDL/CDSL/RTGS/SFMS/CCIL/Cash & other banking applications.., Process batch jobs including uploads and downloads required to be performed on various applications as a process or on need basis based on the SOP, SOD/EOD activities based on the SOP provided and as per cut off time on daily basis except when informed by regulator / application teams on account of national holidays & Sundays., Perform Backup support as per SOP, Schedule processes including the processes that need to be executed on a daily, monthly and yearly basis on applications and its databases, Execute the monthly and yearly processes as per schedule , Hand and Feet Support for the devices hosted in PDC, Manage File Transfer jobs- Schedule the given Scripts for file transfer and monitor, Backup Media management Hands and feet support for Backup and Restoration and Media movement.. Salary Range 28000-32000 Qualification Graduation Certification Any Technical Certificate (e.g. Hardware Networking Course, Computer course, MCSE, CCNA) Technical Question Can you describe your experience with data center infrastructure components such as servers, storage systems, networking equipment, and cooling systems What monitoring tools have you used to oversee data center operationsHow do you use these tools to ensure up-time and performance How do you manage and maintain power distribution units (PDUs) and uninterruptible power supplies (UPS) in a data center What are the key considerations when planning and implementing cable management in a data center Can you explain the importance of environmental controls (temperature, humidity) in a data center, and how do you ensure optimal conditions Can you describe your experience with data center infrastructure components such as servers, storage systems, networking equipment, and cooling systems What monitoring tools have you used to oversee data center operationsHow do you use these tools to ensure up-time and performance How do you manage and maintain power distribution units (PDUs) and uninterruptible power supplies (UPS) in a data center What are the key considerations when planning and implementing cable management in a data center Can you explain the importance of environmental controls (temperature, humidity) in a data center, and how do you ensure optimal conditions How do you prioritize and manage tasks in a high-pressure data center environment Can you describe your approach to managing change requests and implementing updates in a live data center What procedures do you follow for routine maintenance and inspections of data center equipment How do you handle capacity planning and scalability in a data center What steps do you take to ensure compliance with operational standards and best practices in a data center Describe a critical incident you managed in a data center. What was the issue, and how did you resolve it How do you prepare for and respond to power outages or cooling system failures in a data center What protocols do you follow in the event of a fire alarm or other emergency situation in a data center Can you explain your approach to disaster recovery planning and testing How do you conduct root cause analysis for data center incidents, and what steps do you take to prevent recurrence How do you communicate operational status and issues to stakeholders and management Describe a time when you collaborated effectively with other teams (IT, facilities, security) to resolve a data center issue. How do you handle conflicts or disagreements within your team or with other departments What strategies do you use to ensure effective communication and coordination during maintenance or upgrades in a data center A critical server in the data center is experiencing performance issues. Walk me through your troubleshooting approach. You receive a notice of an impending power outage due to external factors. What steps do you take to ensure data center up time and safety A new equipment upgrade needs to be deployed urgently in the data center. How do you plan and execute this without disrupting ongoing operations You notice an unusual spike in temperature readings from one section of the data center. How do you investigate and address this issue During a routine inspection, you discover a security vulnerability in the data centers physical access controls. How do you respond and mitigate this issue

Job Profile: Junior Network Engineer (1 Year Experience) Experience: 1 Year Location: Hyderabad Roles & Responsibilities: 1. Network Maintenance & Support: Monitoring LAN/WAN infrastructure performance and availability. Assisting in troubleshooting network issues and outages. Maintaining network hardware such as switches, routers, access points, and firewalls. 2. Configuration & Installation: Basic configuration of routers, switches . Installing and managing Wi-Fi access points and wired LAN setups. Supporting IP addressing, subnetting, and VLAN configurations. 3. User Support: Providing Level 1/2 support for network-related issues. Assisting users with connectivity problems (wired and wireless). Coordinating with ISPs or vendors for network downtimes and escalations. 4. Documentation: Maintaining up-to-date documentation of network layouts, configurations, and logs. Keeping inventory of network equipment and licenses. 5. Project Support: Supporting small IT/network infrastructure projects and upgrades. Assisting in new office setups, relocations, or expansions. Technical Skills: Networking Concepts: OSI model, TCP/IP, Subnetting, VLANs, DNS, DHCP Routing & Switching: Basic configuration and troubleshooting of routers and switches Tools: Wireshark, PING, Tracert, Nmap (basic), Putty, TFTP, Packet Tracer Operating Systems: Windows, basic Linux knowledge Firewall/Security: Understanding of basic firewall and NAT rules Cabling: Basic knowledge of Ethernet cabling (Cat5/6), patch panels, and crimping Soft Skills: Problem-solving and analytical thinking Good communication and teamwork Willingness to learn and adapt to new technologies Certifications (if any): Preferred: CCNA (Cisco Certified Network Associate) Training: Any hands-on networking lab/project experience is a plus

Should be Science/ Commerce Graduate, preferably Graduate in Engineering in any stream/ MCA/ BCA/ BSC in Computer Science or equivalent qualification with minimum 1 year of experience in computer networking field or graduate with minimum 3 years of experience in computer networking field. Mandatory Experience and Knowledge- Experience of working in Similar Projects as Network Management L1 in Public Sector Banks/ Private Banks/ BFSI/ PSU Sector. Should be certified in following certification:- CCNA or equivalent Certified. Work as part of 24x7 projects and operations team Excellent oral and written communications skills. Ability to work independently and as a team player. Strong problem determination and resolution skills. The resources should be equipped with basic trouble shooting experience.

content="Experience : 4 5 years Responsibilities:Maintain and manage of current IT infrastructureMaintain and Manage current computer Network and SeversProvide right solution for user based query / requirementHandle day to day IT related query / issue in given timelineGiving status report to Respective supervisor / Manager on daily basisAdherence to the expected roles and responsibilities w.r.t ISMS and QMS standardsRequired Skills:Network and servers installation and managementFirewall managementWidows and Linux system managementHardware and software installation and managementO365 and Gsuite workspaceVendor communication, follow upTicketing ToolEducational Qualifications & CertificationsKnowledge of Windows server, Networking TechnologyCertification: CCNA(Preferred), MCSA (Preferred)Graduation: Any discipline (Graduation in Computer Science or related field will be a big plus)">

About the Team: The Fraud Preventions & LEA management team under Risk Operations manages the LEA queries and resolutions through immediate responses and gathering requisite response from different business units within PayU. The team consists of 8-10 members ranging Execs to Sr.Manager level employees who reports in to Head of Investigations. About the Role: The role requires a person to be well versed with the nodal functions of financial sectors and should be able to handle the LEA (Law Enforcement Agencies) queries and represenatations and enhance internal processes to manage the LEA requirements within timlines and develop cordial relationship with multiple LEA’s/Regulatory(MHA, RBI, CBI, CID, Cyber Crime, Stae Police etc.) across india. Responsibilities: Handling daya to day LEA/regulatory enquiries received by Payu through multiple channels/sources and resolve within the timelines as per regulations. Liaising internally within the PayU India organization for collection of data, documents and factual inputs for providing timely and accurate responses within timelines. Good Knowledge about Cybercrime / Financial frauds with Banks/Cards etc. Exp. in handling RBI and Regulatory enquiries/cases. Handling cases relted to Acquiring and issuing banks. Risk monitoring for merchants and suspicion reporting. Dealing with Cyber Police Officials & Banks over phone call and assisting them as per the requirement as point of contact (case to case basis). Dealing with merchants to fetch the details or reolve disputes received through LEA/Regulatory. Daily case closure and reporting tracker update/upload. Requirements: Graduate with experience in same field is preferred. Experience in handling of Cyber crime and other financial frauds of cards misuses etc. Team player, who is eager to develop/learn and work towards team objectives. What we offer? A positive, get-things-done workplace A dynamic, constantly evolving space (change is par for the course – important you are comfortable with this) An inclusive environment that ensures we listen to a diverse range of voices when making decisions. Ability to learn cutting edge concepts and innovation in an agile start-up environment with a global scale Access to 5000+ training courses accessible anytime/anywhere to support your growth and development (Corporate with top learning partners like Harvard, Coursera, Udacity) About us: At PayU, we are a global fintech investor and our vision is to build a world without financial borders where everyone can prosper. We give people in high growth markets the financial services and products they need to thrive. Our expertise in 18+ high-growth markets enables us to extend the reach of financial services. This drives everything we do, from investing in technology entrepreneurs to offering credit to underserved individuals, to helping merchants buy, sell, and operate online. Being part of Prosus, one of the largest technology investors in the world, gives us the presence and expertise to make a real impact. Find out more at www.payu.com Our Commitment to Building A Diverse and Inclusive Workforce As a global and multi-cultural organization with varied ethnicities thriving across locations, we realize that our responsibility towards fulfilling the D&I commitment is huge. Therefore, we continuously strive to create a diverse, inclusive, and safe environment, for all our people, communities, and customers. Our leaders are committed to create an inclusive work culture which enables transparency, flexibility, and unbiased attention to every PayUneer so they can succeed, irrespective of gender, color, or personal faith. An environment where every person feels they belong, that they are listened to, and where they are empowered to speak up. At PayU we have zero tolerance towards any form of prejudice whether a specific race, ethnicity, or of persons with disabilities, or the LGBTQ communities.

Note: Immediate Joiner will be preferred. Job description Key Accountabilities: 1. Network Planning, Solution/Design Architecture Finalization and Documentation like Generic requirement, HLD/LLD etc 2. Multi Vendor and multi-technology Technical Evaluation, BoQ/SoQ & Vendor finalization, POC Evaluation 3. End to End Project management for Network Implementation, Testing and Handover as per HLD/LLD 4. Network Budget preparation & approval 5. Vendor Management & Outsourcing 6. Knowledge of Cloud infrastructure/solutions (Azure, GCP and on-premises) 7. Able to analyze network performance, identify bottlenecks, and develop solutions to improve network efficiency, capacity, and reliability Key Performance Indicators: 1.No. of network planning & Design/Architecture documents released 2.No. of POC completed 3.Successful Implementation of Network solution within defined Timelines 4.Successful Implementation of Data management solutions Key Skills and Competencies: 1.Strong understanding of networking concepts, protocols, and technologies, including but not limited to TCP/IP, routing, switching, wireless networks, and network security. 2.In-depth Experience in planning, implementation, operations & management of data networks and services in large service provider environment 3.Ability to manage multiple projects simultaneously and meet deadlines. 4.Ability to analyze network performance data, identify bottlenecks, and propose improvement 5.Excellent relationship-building and interpersonal skills, including cross-cultural competence Target Companies / Target Profiles: Telecommunication, Internet Service Providers(ISPs) Education: Diploma, any graduate, BE, B. CCNA, CCNP, CCIE or equivalent preferred Experience in managing multi service & multivendor (Cisco, Juniper, Aruba etc.) data network and Data Management solutions

So, what s the role all about The Application Performance Engineer (APS) engineer which is part of NiCE Managed services, will monitor and resolve alarms and events for NiCE Solutions and voice infrastructure for our clients. The Engineer will be responsible for Early identification, troubleshooting and resolution of all incidents. The Engineer will be also responsible for Incident management, problem management, and change management related to NiCE Solutions. How will you make an impact The Engineer will be responsible for troubleshooting and resolution of all incidents The Engineer will be responsible for Incident management, problem management, and change management. Have you got what it takes Require 2-4 years experience in Technical Support in Telephony and VOIP Should have knowledge in CTI or Voice recording products Good understanding of VOICE protocols like SIP, H. 323 Good working knowledge on any of the following: CISCO Unified contact center Enterprise (UCCE), CISCO Unified Communications Manager (CUCM), Avaya Aura Platform and Voice/Media Gateways. Should have worked in PBX/ACD Good knowledge of Windows operating system Should have experience in installing, configuring, and supporting telephony, network, or server infrastructure. Should have good troubleshooting and problem solving skills Should be willing to work in 24/7 Rotational shifts and weekends as well You will have an advantage if you also have NiCE experience advantage NiCE Engage Certification preferred. CCNA and MCSE certifications preferred. AWS, Azure, HP, Dell, VMWare, and Citrix certifications are a plus. What s in it for you Join an ever-growing, market disrupting, global company where the teams comprised of the best of the best work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! Enjoy NiCE-FLEX! Requisition ID: 8020 Reporting into: Tech Manager , Services , APS Role Type: Individual Contributor About NiCE

So, what s the role all about The Application Performance Engineer (APS) engineer which is part of NiCE Managed services, will monitor and resolve alarms and events for NiCE Solutions and voice infrastructure for our clients. The Engineer will be responsible for Early identification, troubleshooting and resolution of all incidents. The Engineer will be also responsible for Incident management, problem management, and change management related to NiCE Solutions. How will you make an impact The Engineer will be responsible for troubleshooting and resolution of all incidents The Engineer will be responsible for Incident management, problem management, and change management. Have you got what it takes Require 5-8 years experience in Technical Support in Telephony and VOIP Should have knowledge in CTI or Voice recording products Good understanding of VOICE protocols like SIP, H. 323 Good working knowledge on any of the following: CISCO Unified contact center Enterprise (UCCE), CISCO Unified Communications Manager (CUCM), Avaya Aura Platform and Voice/Media Gateways. Should have worked in PBX/ACD Good knowledge of Windows operating system Should have experience in installing, configuring, and supporting telephony, network, or server infrastructure. Should have good troubleshooting and problem solving skills Should be willing to work in 24/7 Rotational shifts and weekends as well You will have an advantage if you also have NiCE experience advantage NiCE Engage Certification preferred. CCNA and MCSE certifications preferred. AWS, Azure, HP, Dell, VMWare, and Citrix certifications are a plus. What s in it for you Join an ever-growing, market disrupting, global company where the teams comprised of the best of the best work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! Enjoy NiCE-FLEX! Requisition ID: 8110 Reporting into: Tech Manager , Services , APS Role Type: Individual Contributor About NiCE

: 18892 Contract Type: Permanent Location(s): Chennai, IN Senior Support Engineer (IP) 4 Role description summary The Senior Support Engineer- (IP) is responsible for ensuring the optimal performance and security of network systems through continuous monitoring and proactive troubleshooting. They respond promptly to complex technical issues, documenting incidents and resolutions within a ticketing system, while delivering exceptional customer support to both internal and external clients. The IP Global Support Engineer manages change requests related to network configurations and upgrades, ensuring seamless implementation without disruption. Additionally, they collaborate with cross-functional teams and vendor support to escalate and resolve issues effectively, contributing to overall network enhancement. primary responsibilities / key result areas Network Monitoring (Shared Responsibility): Continuously assess the health, performance, and security of network systems using monitoring tools. Provide exceptional customer support and serve as the main point-of-contact and facilitate all communications between customers, vendors, internal and external fix agents necessary to resolve highly technical issues Incident Management (Shared Responsibility) : Respond promptly to complex technical and hardware/software issues. Document incidents, troubleshooting steps, and resolutions in the ticketing system, and escalate significant alerts to the appropriate teams as needed. Customer Support (Shared Responsibility) : Deliver exceptional support to internal and external clients. Engage professionally to diagnose and resolve issues in accordance with Incident Management Procedures, ensuring a positive customer experience. Troubleshooting - Monitor all satellite, ground and terrestrial network elements to assure mission critical traffic and customer connections are operational with minimal degradation or outages as specified in Service Level Agreements (SLA). Provide Level II technical support Change Management: Develop and manage change requests (CRs) for network configurations, maintenance, and upgrades. Monitor implementation to ensure changes are executed effectively without disrupting network performance . Collaboration and Escalation : Collaborate with cross-functional teams and vendor support to ensure timely escalation during outages or performance issues. Work with other departments to resolve problems and enhance network capabilities. 24x7- L2 Support : Deliver 24/7 level II support for service assurance troubleshooting, ensuring critical tools remain stable and operational. Act as an escalation point to higher-level support teams, facilitating prompt resolution of major incidents. Ability to multitask by managing, tracking, and resolving multiple issues simultaneously Excellent written, verbal and electronic communications skills necessary to manage the high volume of telephone calls and email involving highly technical issues competencies Network Routing & Switching Expertise: Proficient in routing (BGP, OSPF, ISIS, MPLS) and switching protocols (VLAN, RSTP, MSTP, LACP, VRRP), with hands-on experience on Cisco and Juniper Networks platforms. Technical Proficiency: Skilled in advanced networking technologies including BGP, MEF Services (EPL, L2VPN, L3VPN), load balancers, SDWAN, and MPLS, with experience on key hardware like Cisco ASR, ASA, and Juniper MX and EX series. Team Collaboration: Fosters teamwork and collaboration by ensuring effective communication with peers during shifts. Adaptability & Problem-Solving: Ability to quickly adapt to changing environments and resolve technical issues efficiently under pressure. Client-Focused Communication: Strong interpersonal skills with the ability to communicate effectively across cultures, ensuring customer satisfaction and understanding throughout interactions. Organizational Skills & Documentation: Highly organized with meticulous attention to detail, ensuring accurate documentation and prioritization of tasks in a dynamic, fast-paced environment. Qualifications & Experience Required 8-10 years of technical support experience in IP domain, wireless communications, or network operations environments Hands-on experience with networking, routing, and switching technologies, including BGP, OSPF, MPLS, EIGRP, VRRP, and SDWAN. Proficiency with key platforms such as Cisco ASR, ASA, Juniper MX, and EX series. Experience in network troubleshooting, load balancers, VPNs, and firewalls. Familiarity with network management systems (e. g. , Compass, Dataminer, Helix, ScienceLogic (EM7), Service Now, SATNMS, Zenoss) and other monitoring tools. Ability to work a 24/7 rotational shift, providing operational support in fast-paced environments. ITIL Certification or demonstrated equivalent experience with incident and change management processes. Preferred Bachelor s degree in Telecommunications, Information Technology, or related field. CCNA / CCNP or equivalent certification. Proven experience in network infrastructure management, disaster recovery planning, and network optimization initiatives. Proficiency with Microsoft applications (Excel, Word, PowerPoint, Visio) and documentation tools. "SES and its Affiliated Companies are committed to providing fair and equal employment opportunities to all. We are an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law. "

Proemtech Infosystems is looking for Technical Support Engineer to join our dynamic team and embark on a rewarding career journey Responding to technical support tickets. Contacting clients to find out the nature of the technical or IT issue. Linking to clients' computers via remote access. Traveling to clients' office or server location. Installing new hardware, software, and networking systems. Diagnosing and troubleshooting hardware, networking, and software issues. Proposing simple and effective solutions. Providing basic software training. Maintaining good client relations. Completing job reports.

If you are a risk-taker, innovator, and fearless problem solver who loves solving challenges of data security, then this is the place for you! Here's what you will get to explore: Technical Support and Customer Interaction: Provide real-time support via voice calls, chats, and emails to Seclore enterprise customers and partners, adhering to SLAs and resolving issues, often on the first interaction. Handle multiple cases with varying severity and escalate when necessary. Product Expertise and Continuous Learning: Gain in-depth knowledge of Seclore products, research relevant topics, and stay updated through training to support new product releases, troubleshooting, and developing documentation. Issue Diagnosis and Resolution: Use analytical skills and experience to diagnose and resolve complex issues in diverse customer environments, applying technical expertise to deliver effective solutions. Collaboration and Communication: Work closely with internal teams to prioritize customer requests, communicate technical issues clearly to stakeholders, and mentor peers to improve skills and efficiency. Multitasking and Shift Adaptability: Manage multiple cases efficiently in a fast-paced environment, and remain adaptable while working in shifts to meet team and customer needs. Areas of Work: Support: Assisting users with Seclore products by providing answers to questions and offering guidance to ensure proper operation via phone, chat, or email. Troubleshooting: Identifying and diagnosing issues with software functionality. Repair: Resolving and fixing application software malfunctions. Qualifications: Languages: Proficient in English. Core Technologies: Expertise in Windows Server/Client, Linux, troubleshooting OS and application issues, and infrastructure technologies (AD, DNS, DHCP). Networking Tools: Strong foundation in networking principles and working knowledge of MS Office, Process Monitor, Wireshark, and antivirus software. Additional Skills: Familiar with MAC OS, VMware/Hyper-V, Apache Tomcat/Web Server, remote deployment tools (LANDesk, SCCM), and relational DB principles (MS-SQL, Oracle). Security: Understanding of computer security procedures and protocols. Experience : 25 years in technical support, preferably application support, with exposure to shift work and handling customer calls. Familiar with CRM tools and severity-based models, with experience supporting enterprise customers. Education: Bachelors/Diploma in Computer Science. Certifications (Preferred): MCSE, MCP, RHEL, CCNA. Abilities : Strong customer-focus, problem-solving skills, and ability to communicate technical issues to non-technical users. Ownership of technical issues, with a willingness to work in a 24/7 support center and adapt to high-pressure environments. Team player with flexibility to stretch work hours when needed. Why do we call Seclorites Entrepreneurs, not Employees We value and support those who take the initiative and calculate risks. We have an attitude of a problem solver and an aptitude that is tech agnostic. You get to work with the smartest minds in the business. We are thriving not living. At Seclore, it is not just about work but about creating outstanding employee experiences. Our supportive and open culture enables our team to thrive

If you are a risk-taker, innovator, and fearless problem solver who loves solving challenges of data security, then this is the place for you! Here's what you will get to explore: Technical Support and Customer Interaction: Provide real-time support via voice calls, chats, and emails to Seclore enterprise customers and partners, adhering to SLAs and resolving issues, often on the first interaction. Handle multiple cases with varying severity and escalate when necessary. Product Expertise and Continuous Learning: Gain in-depth knowledge of Seclore products, research relevant topics, and stay updated through training to support new product releases, troubleshooting, and developing documentation. Issue Diagnosis and Resolution: Use analytical skills and experience to diagnose and resolve complex issues in diverse customer environments, applying technical expertise to deliver effective solutions. Collaboration and Communication: Work closely with internal teams to prioritize customer requests, communicate technical issues clearly to stakeholders, and mentor peers to improve skills and efficiency. Multitasking and Shift Adaptability: Manage multiple cases efficiently in a fast-paced environment, and remain adaptable while working in shifts to meet team and customer needs. Areas of Work: Support: Assisting users with Seclore products by providing answers to questions and offering guidance to ensure proper operation via phone, chat, or email. Troubleshooting: Identifying and diagnosing issues with software functionality. Repair: Resolving and fixing application software malfunctions. We can see the next Entrepreneur at Seclore if you: Qualifications: Languages: Proficient in English. Core Technologies: Expertise in Windows Server/Client, Linux, troubleshooting OS and application issues, and infrastructure technologies (AD, DNS, DHCP). Networking Tools: Strong foundation in networking principles and working knowledge of MS Office, Process Monitor, Wireshark, and antivirus software. Additional Skills: Familiar with MAC OS, VMware/Hyper-V, Apache Tomcat/Web Server, remote deployment tools (LANDesk, SCCM), and relational DB principles (MS-SQL, Oracle). Security: Understanding of computer security procedures and protocols. Experience : 2 to 5 years in technical support, preferably application support, with exposure to shift work and handling customer calls. Familiar with CRM tools and severity-based models, with experience supporting enterprise customers. Education: Bachelors/Diploma in Computer Science. Certifications (Preferred): MCSE, MCP, RHEL, CCNA. Abilities : Strong customer-focus, problem-solving skills, and ability to communicate technical issues to non-technical users. Ownership of technical issues, with a willingness to work in a 24/7 support center and adapt to high-pressure environments. Team player with flexibility to stretch work hours when needed. Why do we call Seclorites Entrepreneurs, not Employees We value and support those who take the initiative and calculate risks. We have an attitude of a problem solver and an aptitude that is tech agnostic. You get to work with the smartest minds in the business. We are thriving not living. At Seclore, it is not just about work but about creating outstanding employee experiences. Our supportive and open culture enables our team to thrive.

Engineering Manager Work Dynamics Prioritizing the facilities needsalways A seasoned expert in the field, the Chief Engineer is on top of all the mechanical, electrical, plumbing and civil works needed in a facility. Likewise, youll play an essential function in reducing workplace-related risks by working on maintenance contracts, routine inspections and scheduled down times. You will be in close contact with local authorities for all facility-related issues. Also part of your scope is to ensure that the facility is in total compliance with all legal and engineering standards. Likewise, youll spearhead the implementation of energy programs to cut utility cost. Youll assume the role of a senior facilities manager when neededoverseeing small renovation projects from initial phases to completion. Youll also keep an eye out on the facilities engineering systems by periodically inspecting logbooks, checklists and maintenance schedules. Putting critical plans and reports in place Planning is a big part of your mandate. In this role, youll take charge of planning and managing both engineering and operational budgets and contracts. Your expertise will also be essential in planning and developing a list of spare materials for all installations based on recommendations and inventories. Performing various auditsincluding technical, cost savings, risk management and energy management--is part of your job as well. In addition, youll strive to keep down time at bay by setting up best practices that promote seamless service delivery to our clients. Your analytical skills will also come in handy, as the role requires you to file both weekly and monthly reports on maintenance contracts, incident reports and improvement projects. Sound like you To apply, you need to be: Experienced and client centric You must have a university degree in engineering/facility management, with eight years experience in the field. Youll need a strong grasp of client satisfaction, as youll constantly communicate with our stakeholders. Well expect you to provide them with solutions that will continuously improve their systems and save them costs. Youll also strive to determine if we can provide them other services that may help improve their conditions further. A strong, flexible leader Do you have an excellent command of spoken English and Chinese languages Are you a proactive leader who can think laterally and deliver innovative solutions Do you have strong people skills, capable of boosting staff satisfaction and morale If your answers are yes to our questions, lets discuss how we can put your expertise into action as our engineering manager.

The role is responsible for managing customer queries and operations. This is an operational role that may seek appropriate level of guidance and advice to ensure delivery of quality outcomes. Responsibilities Taking ownership of customer issues reported, solving their problems through by providing resolution. Researching, diagnosing, troubleshooting, identifying solutions to resolve system/application issues. Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams Ensure SLA are achieved & work proactively to maintain the same.Desired Skill sets Demonstration of problem-solving skills Prior experience of providing customer service support in fast paced, high availability, 24X7 environments. Maintain awareness of latest technologies in the domain

Responsible for Resolving customer issues related to all services and solutions delivered, including diagnosing, and resolving complex technical issues in IT & IoT domain. The role acts as a conduit between customers and other teams such as engineering, architecture etc. for any issue resolution. This is an operational role, responsible for delivering results that have a direct impact on day-to-day operations. Responsibilities Technical administration and troubleshooting to ensure the efficient functionality of the solution. Incident Validation, Incident Analysis, Solution recommendation. Maintenance of Standard Operating Procedures and Working Instructions Provide managed service support [3rd line support] for all MVNO platforms. This support is applicable for MVNO platforms built on frontend and backend applications/DBs & APIs. Accountability and management of day-to-day support activities and tickets related to B/OSS services (i.e. Webservers/ Application servers, Databases, Integration services and telco component related failures. Provide technical assistance to team members. Provide expertise in the analysis of major incident root cause and follow up with vendors and other corporate teams as needed. Troubleshoot and identify software bugs, perform root cause analysis on performance issues as needed. Work closely with the Level 2 teams on incidents in the affiliate and provide direct follow-up. Work on improving monitoring solution and implement automation wherever needed. Provide QDFs (Quick Data Fixes) wherever required against incidents to resolve customer issues. Provide support on 24x7 - On-call basis. Coordinate with cross functional teams on escalations, tracking, performance issues, and outages. Desired Skill sets Good knowledge on implementation, installation, integration troubleshooting and overall functionalities Experience in troubleshooting platform related issues, data backup, restoration, retention Maintains awareness of latest technologies in the domain

JobDescription TATA Communications ServiceOperations Centre is the single point of contact for all customers of theInternational SOC division. Customer Service Engineers have the primeresponsibility to receive, troubleshoot , resolve , escalate and closeCustomers incidents and requests, delivering superior customer service, UKbusiness hours.Responsibilities Hands-onexperience with Layer 2 & Layer 3 networking (Switching, Routing, and WANtechnologies). Abilityto troubleshoot and resolve Level 1 & Level 2 network incidents, includingconnectivity issues, latency, and packet drops Understandingand hands-on experience with SD-WAN solutions (preferably Versa, Viptela, orFortinet) Configuringand managing WAN edge devices, including policies, traffic steering, and VPNs. Knowledgeof MPLS, VPNs (IPsec, SSL), QoS, and WAN optimization techniques L2skills on fortinet firewall and security best practices. Proactivelyaddress customer issues and ensure timely resolution. Workefficiently with cross-functional teams, senior engineers, and external vendorsto resolve incidents. Support andassist L1 engineers in troubleshooting and knowledge transfer.. Experienceperforming configuration changes, firmware upgrades, and network maintenanceactivities. Conductingpost-change validations and rollbacks if needed.Desired Skill sets Minimum 4 years experience on operation on networking , firewall , SDWAN Strongunderstanding of networking, SDWAN, firewall concepts, including TCP/IP,subnetting, VLANs, SSL VPN , NGFW and routing protocols (OSPF, BGP, EIGRP) Clear and professional verbal & written communication to interactwith customers, vendors, and internal teams Quick decision-making to restore services within SLAs

The role is responsible for network operations and maintenance. This is an operational role that may seek appropriate level of guidance and advice to ensure delivery of quality outcomes.Purpose of your Role To support Microsoft Teams Direct Routing and Meeting rooms for customers. You will be accountable for (Key Responsibilities) Use proactively. Reporting and handling customer call for review of serManaging Teams Direct Routing infrastructure of the customer. Manage Endpoints like SBC, gateway, and Meeting room endpoints. Working on reported tickets and maintaining SLA. Working on any issues reported by customer and responding to emails. Monitoring the service, identifying, and fixing the issvice. Desired Skill setsDemonstration of problem-solving skillsPrior experience in providing technical support in fast paced, high availability, 24X7 environments.Knowledge of network, operation systemsGood communication skills Team player Quick Learner. You have (Qualification and exp) Knowledge and experience on SIP and telephony devices. Good understanding of Microsoft Teams Good understanding of VOIP devices. Knowledge and experience in managing SBC\Gateways. Managing Teams Direct Routing. Managing Microsoft Teams Room Systems.

Job Description The role is responsible for software development /testing/deployment/debugging process. This is an operational role that may seek appropriate level of guidance and advice to ensure delivery of quality outcomes. Responsibilities Writing effective and scalable code/test case Debugging and deploying applications Providing support for production environment Preparing software development calendar Preparing reports and dashboards on project time deviations, rework time etc Conducting development testing and reports testing issues to supervisor Identifying and tracking bugs, assessing nature of bugs, and executing corrective actionsDesired Skill sets Good programming skills Familiar with software applications and tools Good Knowledge on coding/testing environment

Key Responsibilities Support the daily operations of critical data Centre facilities globally, ensuring compliance with JLL and LSEG policies and financial regulatory requirements. Coordinate and track preventative and reactive maintenance schedules, including vendor management and contractor oversight. Enforce rigorous access control procedures to maintain site security and regulatory compliance. Maintain detailed records and logs for work orders, incidents, risk assessments, and maintenance activities. Liaising with internal and external technical teams through to request resolution. Assist in incident management by responding to alarms, raising tickets, documenting incidents, and supporting root cause analysis investigations. Ensure operational tasks, such as remote hands activities (racking, patching, cable management, equipment decommissioning), are completed efficiently and accurately. Support internal and external audits by preparing documentation and assisting in compliance verifications. Participate in the improvement of site procedures (SOPs, EOPs, MOPs) and operational best practices. Promote a culture of health, safety, and risk management in accordance with JLL and client standards. Qualifications and Experience Understanding of IT hardware (servers, network devices, storage systems) and data centre environments. Familiarity with DCIM tools and incident management/ticketing platforms. Strong organizational skills with meticulous attention to detail and process compliance. Excellent English communication skills for coordinating with vendors, technical teams, and client stakeholders. Ability to work in a high-pressure, 12/7 operational environment; shift work on rotation may be required. Certifications such as CompTIA A+, Network+, ITIL Foundation, or data centre-specific certifications (e.g., CDCP, CDCMP) are desirable, but not essential.