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3.0 - 8.0 years
20 - 25 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Company Overview Network Operations Engineer The Competitive and Dynamic nature of our business translates into an environment which will give you the opportunity to demonstrate both skills and talent. In this regard you will: Play a key role in the operation of the production network infrastructure and its supporting ecosystem. Perform investigations and provide timely resolution to incidents affecting a vast array of network and security technologies in data centres and offices, spread across the globe. Coordinate complex troubleshooting efforts together with the other IT teams and have the opportunity to progress beyond understanding purely networking concepts. Prepare and roll out basic changes on classic network equipment, firewalls, load balancers and WiFi infrastructure using a big variety of tools, Ansible or the CLI. Support the design engineers with major projects related deployments. Manage the network infrastructure life cycle by fine tuning and enriching our monitoring systems, rolling-out periodical and critical upgrades, creating performance reviews and proposing improvements as well as maintaining accurate documentation. If you have hands-on experience with the majority of below core topics and technologies, we should talk: Arista and Cisco advanced routing and switching technologies and protocols BGP and IGP routing protocols Policy based routing Multicast Gateway redundancy protocols WAN/LAN/WLAN topologies VPC NAT Network tunnelling technologies such as GRE and IPSec Traffic shaping and QoS Experience with monitoring systems, SNMP and incident handling ITIL version 3 or 4 Foundation certification (not older than 3 years) Knowledge regarding any of the below would also be nice to have: Overlay technologies such as VxLAN Cisco ISE TACACS and Radius Palo Alto security products F5 application load balancers Infoblox DNS, DHCP, IPAM and NTP services Ansible automation Python and Perl scripting languages Multimedia/VoIP solutions (SIP) Cloud networking VMware virtualization Linux basic knowledge Virtual testing environments such as EVE-NG and GNS3 Preferred Skills and Qualifications: 5+ years experience as a network operation engineer within a production environment. CCNA, ideally CCNP, level qualification or equivalent proven experience and skills. Excellent analytical and problem-solving capabilities with great attention to detail and a methodical work style. Experience working in data centers and understanding data center infrastructure. Strong communication and interpersonal skills as well as customer service orientation. Financial institution network operation experience is desired Company Benefits Perks Competitive salary package. Performance-based annual bonus ( cash and stocks ). Hybrid working model ( 3 days office/week ). Group Medical Life Insurance. Modern offices with free amenities fully stocked cafeterias. Monthly food card company-paid snacks. Hardship/shift allowance with company-provided pickup drop facility* Attractive employee referral bonus. Frequent company-sponsored team-building events and outings. Depending upon the shifts. ** The benefits package is subject to change at the managements discretion.
Posted 3 weeks ago
3.0 - 8.0 years
20 - 25 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Company Overview Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. We have been at the forefront of financial innovation for over four decades, known for our cutting-edge technology and client commitment. IBKR affiliates provide global electronic brokerage services around the clock on stocks, options, futures, currencies, bonds, and funds to clients in over 200 countries and territories. We serve individual investors and institutions, including financial advisors, hedge funds and introducing brokers. Our advanced technology, competitive pricing, and global market help our clients to make the most of their investments. Barrons has recognized Interactive Brokers as the #1 online broker for six consecutive years. Join our dynamic, multi-national team and be a part of a company that simplifies and enhances financial opportunities using state-of-the-art technology. Network Operations Engineer The Competitive and Dynamic nature of our business translates into an environment which will give you the opportunity to demonstrate both skills and talent. In this regard you will: Play a key role in the operation of the production network infrastructure and its supporting ecosystem. Perform investigations and provide timely resolution to incidents affecting a vast array of network and security technologies in data centres and offices, spread across the globe. Coordinate complex troubleshooting efforts together with the other IT teams and have the opportunity to progress beyond understanding purely networking concepts. Prepare and roll out basic changes on classic network equipment, firewalls, load balancers and WiFi infrastructure using a big variety of tools, Ansible or the CLI. Support the design engineers with major projects related deployments. Manage the network infrastructure life cycle by fine tuning and enriching our monitoring systems, rolling-out periodical and critical upgrades, creating performance reviews and proposing improvements as well as maintaining accurate documentation. If you have hands-on experience with the majority of below core topics and technologies, we should talk: Arista and Cisco advanced routing and switching technologies and protocols BGP and IGP routing protocols Policy based routing Multicast Gateway redundancy protocols WAN/LAN/WLAN topologies VPC NAT Network tunnelling technologies such as GRE and IPSec Traffic shaping and QoS Experience with monitoring systems, SNMP and incident handling ITIL version 3 or 4 Foundation certification (not older than 3 years) Knowledge regarding any of the below would also be nice to have: Overlay technologies such as VxLAN Cisco ISE TACACS and Radius Palo Alto security products F5 application load balancers Infoblox DNS, DHCP, IPAM and NTP services Ansible automation Python and Perl scripting languages Multimedia/VoIP solutions (SIP) Cloud networking VMware virtualization Linux basic knowledge Virtual testing environments such as EVE-NG and GNS3 Preferred Skills and Qualifications: 5+ years experience as a network operation engineer within a production environment. CCNA, ideally CCNP, level qualification or equivalent proven experience and skills. Excellent analytical and problem-solving capabilities with great attention to detail and a methodical work style. Experience working in data centers and understanding data center infrastructure. Strong communication and interpersonal skills as well as customer service orientation. Financial institution network operation experience is desired Company Benefits Perks Competitive salary package. Performance-based annual bonus ( cash and stocks ). Hybrid working model ( 3 days office/week ). Group Medical Life Insurance. Modern offices with free amenities fully stocked cafeterias. Monthly food card company-paid snacks. Hardship/shift allowance with company-provided pickup drop facility* Attractive employee referral bonus. Frequent company-sponsored team-building events and outings. Depending upon the shifts. ** The benefits package is subject to change at the managements discretion.
Posted 3 weeks ago
3.0 - 5.0 years
7 - 11 Lacs
Pune
Work from Office
About Gruve Gruve is an innovative software services startup dedicated to transforming enterprises to AI powerhouses. We specialize in cybersecurity, customer experience, cloud infrastructure, and advanced technologies such as Large Language Models (LLMs). Our mission is to assist our customers in their business strategies utilizing their data to make more intelligent decisions. As a well-funded early-stage startup, Gruve offers a dynamic environment with strong customer and partner networks. Position Summary: We are seeking a System Test Engineer with expertise in SaaS applications providing cybersecurity solution to join our dynamic team. The ideal candidate will play a critical role in testing, validating, and ensuring the reliability and security of our SaaS-based cyber security platform. This position requires strong analytical skills, hands-on experience with automation, and a deep understanding of cloud environments, networking protocols, firewalls and security frameworks. Key Responsibilities: Design, develop, and execute system-level test plans, test cases, and automated test scripts for a SaaS-based cyber security platform. Validate end-to-end functionality, scalability, and performance of security applications integrated with external ITSM systems. Develop and maintain automation frameworks to streamline test execution and enhance test coverage. Conduct security, performance, and regression testing to identify vulnerabilities, bottlenecks, and reliability issues. Test and validate the functionality of agents that connect with the SaaS platform. Work closely with development, product management, and DevOps teams to troubleshoot issues and ensure high-quality product releases. Implement and execute API testing, system integration testing, and user acceptance testing. Participate in test strategy planning and provide feedback for continuous improvement of the test process. Required Skills Qualifications: A bachelor s or master s degree in computer science, electronics engineering or a related field 3-5 years of experience in system testing for SaaS applications and Cyber Security platforms. Strong knowledge of networking protocols (TCP/IP, HTTP/HTTPS, DNS, VPN, IPSec, TLS, etc.). Strong understanding of security concepts such as firewalls, IDS/IPS, zero-trust architecture, and cloud security controls. Hands-on experience with test automation tools (Selenium, Robot Framework, PyTest, etc.). Proficiency in scripting and automation using Python, Bash, or similar languages. Experience working with cloud platforms such as AWS, Azure, or Google Cloud. Familiarity with containerization and orchestration tools like Docker and Kubernetes. Experience with CI/CD pipelines and DevOps processes. Strong troubleshooting and debugging skills in distributed systems and cloud environments. Preferred Qualifications: Knowledge of security frameworks such as SOC2, ISO 27001, and compliance standards. Experience with security testing tools such as Burp Suite, Nessus, Wireshark, or Metasploit. Familiarity with Infrastructure as Code (IaC) tools such as Terraform or Ansible. Certifications such as AWS Certified Security - Specialty, CCNA Security, CISSP, or CEH are a plus.
Posted 3 weeks ago
5.0 - 8.0 years
18 - 20 Lacs
Hyderabad
Work from Office
As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. Amazon Physical Stores is a store with no lines and no checkout you just grab and go! Customers use the Amazon Physical Stores app to enter the store, take what they want from our selection of fresh, delicious meals and grocery essentials, and go! Check it out at amazon.com/go. Our approach to problems is entrepreneurial. You will be challenged to invent, create and solve challenging problems as well as wear many hats and collaborate in an environment thats more startup than big company. You will need a strong ability to troubleshoot hardware, software, and network issues. As a Network Support Engineer, you seek resolution to Networking problems and mitigate risk, always ensuring a Customer Obsessed experience has occurred. You will be working on services with a direct impact on the customer experience. If you are excited about the opportunity to learn and work on networks, distributed systems, enjoy trouble shooting and solving complex problems, consider the opportunities to work with Amazon Physical Stores and the Just Walk Out Technology. You will help solve a variety of challenges and offer your expertise in growing the knowledge of your peers via team collaboration. We consistently whiteboard so be comfortable writing and supporting your ideas on the team board. You will play an active role in defining the support processes for technologies in partnership with other technology leaders within and possibly outside the team. You should be comfortable with a level of ambiguity thats higher than most projects and relish the idea of solving big challenges. You will also mentor other engineers in your area of expertise. Along the way, we guarantee that youll work hard, have fun and impact many customers! This role requires the flexibility to work 5 days a week (occasionally on weekends) in the night shift. AWS Support is 24x7x365 operations and work timings for this role is in India night time i.e. 10 PM to 6 AM IST. About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn t followed a traditional path, or includes alternative experiences, don t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating that s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there s nothing we can t achieve. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We re continuously raising our performance bar as we strive to become Earth s Best Employer. That s why you ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BS/MS in Computer Science or Engineering 5 to 8 years of extensive experience in Network administration Strong network analysis fundamentals and robust troubleshooting skills Strong IP networking fundamentals and extensive experience in TCP/IP (internals and flow control), UDP, DNS DHCP In-depth knowledge of and experience with major internet routing protocols; BGP, OSPF etc. Experience with protocols and technologies such as STP, PVST, First Hop Redundancy Protocols, VRRP, QoS, NTP, 802.1x NetFlow. Experience with network operating systems such as Cisco IOS and JUNOS. Preferred CCNA / CCNP or JNCIA Certified individuals Experience working in a Linux/Unix environment Experience in automation via Bash/shell scripting and Perl/Python programming. Excellent verbal written communication skills.
Posted 3 weeks ago
1.0 - 3.0 years
6 - 9 Lacs
Bengaluru
Work from Office
As a Junior IT Administrator*, you will be the first responder to day-to-day tech hiccups, ensuring our developers, designers, and teams have a seamless technical environment. While you don t need prior professional experience, you must bring a hunger to learn, a logical approach to problem-solving, and a love for all things hardware, systems, and support.Key Responsibilities* Access and Password management, including enforcing policies for secure credentials. Implement and maintain Access Control Management systems to ensure proper authorization and secure access to systems and data. Manage Password Management tools and practices, supporting secure credential lifecycle and compliance. Serve as the first line of IT support for all internal technical queries hardware, software, and network-related. Configure, install, and maintain laptops, desktops, workstations, printers, and mobile devices. Provide tech support for onboarding and offboarding system provisioning, credential management, and access control. Assist with network configuration and basic troubleshooting (Wi-Fi, LAN, IPs, etc). Ensure antivirus and system updates are applied regularly across all endpoints. Help maintain and audit IT inventory, software licenses, and asset tagging. Coordinate with external vendors for hardware servicing and procurement. Assist in setting up conference rooms, AV equipment, and internal events as required. Support the IT team in internal security best practices, backup processes, and infrastructure health. Required Skills and Qualifications*Must-Haves:* Bachelor s degree in Computer Science, Information Technology, or related discipline. Basic understanding of OS platforms Windows, macOS, and Linux. Familiarity with networking concepts (IP, DNS, DHCP) and troubleshooting. Excellent communication and documentation skills. Passionate about IT infrastructure, eager to build a career in system administration. Nice-to-Have:* Exposure to tools like Google Workspace, MDM solutions, remote desktop tools, and IT ticketing systems. Certifications like CompTIA A+/N+, CCNA, or Microsoft Fundamentals.
Posted 3 weeks ago
6.0 - 10.0 years
16 - 18 Lacs
Bengaluru
Work from Office
Job Title: Cloud Expert (L3 Support) - Azure/GCP/AWS Location: Noida and Bangalore Employment Type: Full-time/Hybrid Experience Required: 6-10 years ( with at least 4+ years in cloud operations ) Department: Cloud Infrastructure Azure/GCP/AWS , Network Security-IT Operations Job Summary: We are seeking a highly skilled Cloud Expert (L3 Support) with deep expertise in Microsoft Azure, Amazon Web Services (AWS), and Google Cloud Platform (GCP). This is an advanced-level technical role responsible for managing, optimizing, and resolving complex issues across multi-cloud environments. The ideal candidate should have strong troubleshooting skills, experience in infrastructure as code (IaC), and hands-on exposure to cloud security, networking, and automation. Key Responsibilities: Data Center Migration from Legacy to Cloud Provide L3-level troubleshooting and resolution for cloud-related incidents across Azure, AWS, and GCP. Analyze and resolve complex issues related to compute, storage, networking, identity, and cloud-native services. Engage in root cause analysis (RCA) and create post-mortem documentation. Cloud Operations Automation: Design, deploy, and maintain infrastructure using IaC tools (Terraform, ARM templates, CloudFormation, etc.) Develop and manage automation scripts using PowerShell, Python, Ruby, JSON or Bash. Implement monitoring, logging, and alerting frameworks (e.g., CloudWatch, Azure Monitor, Stackdriver). Security Compliance: Enforce cloud security best practices (IAM, encryption, firewalls, network segmentation). Participate in audits, security assessments, and implementation of compliance controls (e.g., ISO, SOC, HIPAA). Architecture Optimization: Collaborate with architecture teams to design scalable, secure, and cost-effective cloud solutions. Collaboration Documentation : Work closely with L1/L2 support teams, developers, and DevOps engineers. Document configurations, SOPs, runbooks, and architecture diagrams. Mentor junior staff and contribute to knowledge base. Required Skills Experience: Cloud Platforms (at least 2 required): Azure: Virtual Machines, Azure AD, VNets, NSGs, App Services, AKS, ARM templates AWS: EC2, IAM, VPC, S3, RDS, Lambda, CloudFormation, CloudWatch GCP: Compute Engine, VPC, Cloud IAM, GKE, Stackdriver, Deployment Manager Cloud Health for any Environment General Skills: Minimum 6-10 years of IT experience with 4+ years in cloud operations Deep understanding of networking concepts (DNS, VPN, IP routing, firewalls, load balancers, DHCP, Access-list, Ip Subnetting and Switching) Experience with monitoring and alerting platforms (Datadog, Splunk, Prometheus,Netflow and Solarwinds etc.) Familiarity with DevOps practices and CI/CD pipelines (GitHub Actions, Jenkins, Azure DevOps, Kubernetes) Certifications (preferred): Microsoft Certified: Azure Administrator / Solutions Architect AWS Certified Solutions Architect - Associate/Professional Google Professional Cloud Architect or Engineer CCNA/CCNP Preferred Qualifications: Graduate/ BCA/MCA /B.Tech/B.E. Soft Skills: Must have Strong communication and analytical skills to interact directly with Client. Ability to lead incident bridges and provide technical leadership under pressure. Eagerness to learn new technologies and drive continuous improvement. Reporting To: Operations Manager / Senior Technical Lead
Posted 3 weeks ago
6.0 - 10.0 years
16 - 18 Lacs
Noida
Work from Office
Senior Network Security Engineer - Palo Alto Specialist Location: Noida /Bangalore Experience Required: 6-10 years ( with at least 4+ years in Palo Alto firewall administration). Employment Type: Permanent/Hybrid Job Summary: We are looking for a highly skilled and experienced Network Security Engineer with strong expertise in Palo Alto firewalls. The ideal candidate will be responsible for designing, implementing, managing, and troubleshooting advanced network security solutions, with a primary focus on Palo Alto Networks technologies. Key Responsibilities: Design, configure, deploy, and maintain Palo Alto next-generation firewalls across enterprise environments. Implement and optimize security policies, NAT rules, App-ID, User-ID, and threat prevention features. Manage High Availability (HA) firewall deployments and ensure network resilience. Configure and troubleshoot GlobalProtect VPN, IPsec tunnels, and SSL decryption. Perform regular firewall rule base audits, cleanups, and optimization using Expedition or Panorama. Integrate Palo Alto firewalls with SIEM solutions (Splunk, QRadar) for security monitoring and alerting. Collaborate with IT infrastructure, cloud, and application teams to ensure end-to-end security compliance. Handle L3-level incident response, firewall log analysis, and root cause investigation. Stay updated with emerging security threats, vulnerabilities, and Palo Alto software/firmware updates. Prepare technical documentation, runbooks, and support handover guides. Required Skills Qualifications: 6-10 years of relevant experience in network security, with at least 4+ years in Palo Alto firewall administration. In-depth knowledge of PAN-OS, Panorama, security profiles, URL filtering, and threat protection. Strong understanding of networking protocols: TCP/IP, BGP, OSPF, VLANs, VPN, etc. Experience in SSL decryption, certificate management, and troubleshooting complex security issues. Familiarity with SD-WAN and cloud security (Prisma Access, AWS/Azure firewall integration) is a plus. Excellent troubleshooting, documentation, and communication skills. Ability to work independently and in a team-oriented, collaborative environment. Certifications Preferred: PCNSE (Palo Alto Certified Network Security Engineer) - Mandatory Microsoft Certified: Azure Administrator / Solutions Architect AWS Certified Solutions Architect - Associate/Professional Google Professional Cloud Architect or Engineer CCNA/ CCNP Educational Qualification: Graduate/ BCA/MCA /B. Tech/B.E. Soft Skills: Must have Strong communication and analytical skills to interact directly with Client. Ability to lead incident bridges and provide technical leadership under pressure. Eagerness to learn new technologies and drive continuous improvement. Reporting To: Operations Manager / Senior Technical Lead
Posted 3 weeks ago
3.0 - 8.0 years
9 - 12 Lacs
Noida
Work from Office
Job Details Job Details Graphic Web Designer Lorem ipsum dolor sit amet consetetur sadipscing elitr sed diam nonumy eirmod tempor invidunt ut Lorem ipsum dolor sit amet consetetur sadipscing elitr sed diam nonumy eirmod tempor invidunt ut Jquery, Photoshop, Bootstrap, Dreamweaver, javascript... Noida Job Requirements Develop product specifications for assigned projects Develop an annual sales plan in conjunction with sales and budget goals Conduct technical, sales, and product trainings, contractor certifications, etc. Involved in the coordination, development and implementation of Specifier programs, including ongoing training content development, database and document maintenance, policies, program updates, and BICSI CE credits Recommend revisions for new and existing programs Manage agent issues to include working with, and motivating agency personnel (if applicable) Provide service and support to Network Solutions customer s pre, during, and post project completion in a timely, accurate manner Work collaboratively with Inside and Outside Sales Reps within Business Unit on joint sales activity Education Experience Bachelor s Degree preferred RCDD or CCNA required Minimum 3 years of selling telecommunications physical infrastructure and Layer 1 telecommunications products in a major market required Minimum 2 years of working with a technical sales team preferred Knowledge of fiber and copper structured cabling required Strong level of technical expertise, demonstrated by a technical degree and/or several years of proven experience in a highly technical industry Experience with account management development required Skills Abilities Must posses a solid understanding of physical infrastructure layer for telecommunications networking systems Must show a demonstrated understanding of global specifications Must have strong sales presentation capability regarding operation of information transport systems. Must posses strong leadership, relationship-building, and relationship management skills Must have outstanding oral, written and verbal communication skills as well as negotiation skills Must have a high level of comfort in communicating with every level of an organization from top level executives to field personnel Strong knowledge of Microsoft Office software, specifically Word, Excel, and PowerPoint
Posted 3 weeks ago
3.0 - 8.0 years
10 - 14 Lacs
Noida
Work from Office
Job Description This position is responsible for creating end user demand, building relationships with Network Solutions current and potential customers, and achieving sales goals within the given territory. This position will focus the majority of time on end users, consultants, engineering firms and architects to grow Leviton s Network Solutions brand awareness and acceptance. This job is regionally based in the Seattle, WA area and will include WA, OR, ID, MT, AK, UT, and CO regions. Job Requirements Develop product specifications for assigned projects Develop an annual sales plan in conjunction with sales and budget goals Conduct technical, sales, and product trainings, contractor certifications, etc. Involved in the coordination, development and implementation of Specifier programs, including ongoing training content development, database and document maintenance, policies, program updates, and BICSI CE credits Recommend revisions for new and existing programs Manage agent issues to include working with, and motivating agency personnel (if applicable) Provide service and support to Network Solutions customer s pre, during, and post project completion in a timely, accurate manner Work collaboratively with Inside and Outside Sales Reps within Business Unit on joint sales activity Education Experience Bachelor s Degree preferred RCDD or CCNA required Minimum 3 years of selling telecommunications physical infrastructure and Layer 1 telecommunications products in a major market required Minimum 2 years of working with a technical sales team preferred Knowledge of fiber and copper structured cabling required Strong level of technical expertise, demonstrated by a technical degree and/or several years of proven experience in a highly technical industry Experience with account management development required Skills Abilities Must posses a solid understanding of physical infrastructure layer for telecommunications networking systems Must show a demonstrated understanding of global specifications Must have strong sales presentation capability regarding operation of information transport systems. Must posses strong leadership, relationship-building, and relationship management skills Must have outstanding oral, written and verbal communication skills as well as negotiation skills Must have a high level of comfort in communicating with every level of an organization from top level executives to field personnel Strong knowledge of Microsoft Office software, specifically Word, Excel, and PowerPoint
Posted 3 weeks ago
3.0 - 8.0 years
9 - 13 Lacs
Noida
Work from Office
Job Description This position is responsible for creating end user demand, building relationships with Network Solutions current and potential customers, and achieving sales goals within the given territory. This position will focus the majority of time on end users, consultants, engineering firms and architects to grow Leviton s Network Solutions brand awareness and acceptance. This job is regionally based in the Seattle, WA area and will include WA, OR, ID, MT, AK, UT, and CO regions. Job Requirements Develop product specifications for assigned projects Develop an annual sales plan in conjunction with sales and budget goals Conduct technical, sales, and product trainings, contractor certifications, etc. Involved in the coordination, development and implementation of Specifier programs, including ongoing training content development, database and document maintenance, policies, program updates, and BICSI CE credits Recommend revisions for new and existing programs Manage agent issues to include working with, and motivating agency personnel (if applicable) Provide service and support to Network Solutions customer s pre, during, and post project completion in a timely, accurate manner Work collaboratively with Inside and Outside Sales Reps within Business Unit on joint sales activity Education Experience Bachelor s Degree preferred RCDD or CCNA required Minimum 3 years of selling telecommunications physical infrastructure and Layer 1 telecommunications products in a major market required Minimum 2 years of working with a technical sales team preferred Knowledge of fiber and copper structured cabling required Strong level of technical expertise, demonstrated by a technical degree and/or several years of proven experience in a highly technical industry Experience with account management development required Skills Abilities Must posses a solid understanding of physical infrastructure layer for telecommunications networking systems Must show a demonstrated understanding of global specifications Must have strong sales presentation capability regarding operation of information transport systems. Must posses strong leadership, relationship-building, and relationship management skills Must have outstanding oral, written and verbal communication skills as well as negotiation skills Must have a high level of comfort in communicating with every level of an organization from top level executives to field personnel Strong knowledge of Microsoft Office software, specifically Word, Excel, and PowerPoint
Posted 3 weeks ago
10.0 - 15.0 years
10 - 14 Lacs
Thane
Work from Office
Job Summary:We are looking for an experienced Senior Linux Administrator to manage and optimize our hybrid cloud and on-premises infrastructure. The ideal candidate should have deep expertise in Linux administration, strong networking skills, and a solid understanding of security best practices. You will be responsible for maintaining system reliability, performance tuning, automation, and ensuring a secure infrastructure across both cloud and on-premises environments.Key Responsibilities: Linux Administration: Deploy, configure, manage, and troubleshoot Linux servers in both on-premises and cloud environments. Hybrid Cloud Management: Manage and optimize workloads across cloud platforms (AWS, Azure, or GCP) and on-premises data centers. Networking: Configure and troubleshoot network components, including firewalls, VPNs, load balancers, and routing in a hybrid environment. Security Compliance: Implement security best practices, harden Linux systems, conduct audits, and ensure compliance with organizational policies. Automation Scripting: Use automation tools (Ansible, Terraform, Puppet, or Chef) and scripting (Bash, Python) to improve efficiency and reduce manual work. Monitoring Performance Tuning: Set up monitoring tools, analyze logs, and optimize system performance. Backup Disaster Recovery: Implement backup strategies and disaster recovery plans for business continuity. Collaboration Documentation: Work with cross-functional teams, document system changes, and provide training to junior engineers.Required Qualifications: Experience: 10+ years in Linux system administration in hybrid cloud and on-premises environments. Linux Expertise: Strong hands-on experience with RHEL, CentOS, Rocky 8/9, Ubuntu, or other Linux distributions. Cloud Platforms: Proficiency in AWS and GCP for hybrid infrastructure management. Networking: Deep knowledge of TCP/IP, DNS, DHCP, VLANs, firewalls, VPNs, and load balancers. Security: Experience with firewalls, IDS/IPS, access control policies, and system hardening. Automation Scripting: Expertise in Bash, Python, and automation tools like Ansible, Terraform, Puppet, or Chef. Monitoring Tools: Experience with Prometheus, Grafana, Nagios, Zabbix, or similar. Storage Backup: Experience with RAID, NFS, SAN, NAS, and backup tools. Certifications (Preferred): RHCE, AWS Certified SysOps Administrator, CCNA/CCNP, or CISSP.Soft Skills: Strong problem-solving and troubleshooting abilities. Excellent communication and documentation skills. Ability to work independently and collaboratively in a team. Strong attention to detail and security awareness.
Posted 3 weeks ago
0.0 years
1 - 4 Lacs
Chennai
Work from Office
Any Graduate End user support for Windows 10, MS Office, One Drive, MacOS, Printers ,O365 OS Installation, Configuration &Troubleshoot issues, ticketing Tools Knowledge in DNS,DHCP Only Fresher Sal : 15k - 35k interested Call Bharathi HR 8438487023 Required Candidate profile Immediate Joiner MS Office Only Male Candidates 2019- 2024 Training will be provided Good Communication Quick Learner Team Worker
Posted 3 weeks ago
0.0 years
1 - 4 Lacs
Hyderabad, Chennai, Bengaluru
Work from Office
Any Graduate Only Freshers Career Gap& Arrears also acceptable Sal : 20k - 45k Outlook Config OS Installation,Configuration &Troubleshoot issues. Knowledge in Active Directory,O365,Cloud ticketing Tools Call DIVYA HR 9843987011 Required Candidate profile Immediate Joiner 2020- 2024 MS Office Only Male Candidates Training will be provided Must Have Good Communication Quick Learner Team Worker
Posted 3 weeks ago
2.0 - 5.0 years
3 - 6 Lacs
Kolkata, Gandhinagar, Chennai
Work from Office
Hi We are hiring for ITES Company for the Network Support Role (L1/L2 Position) Note : CCNA Certification is mandate Job Description: Provide first level support on both network outages and network-related projects. Minimum 2 years of experience in Networking (LAN/ WAN & Security) Any Bachelor's Degree required; Cisco Certifications such as CCNA, CCNP is Required Demonstrable experience with Cisco Firewalls, Routers, Switches, Fortigate UTM and implementation experience of these devices. in .NET web framework 4.0 & 4.5 and object-oriented programming required. Deep knowledge with proven expertise of Cisco, Brocade networking products, Firewalls, Routers, Switches , Wifi (Cisco/Fortinet/Aruba), maintaining and troubleshooting Expertise in networking concepts such as IPLCs, Leased Lines, MPLS, TI/T3/ E1, VoIP, VPN tunnels etc. Provide 24x7 L1 network operational support of existing network, capacity planning, conduct infrastructure audits, configure security policies/VPNs Provide troubleshooting support to maintain all network systems and monitor them proactively to ensure that production downtime is minimized and SLAs are achieved Ensure an effective communication process is in place with all the stakeholders including vendors, server, voice and desktop support teams. Advanced level understanding of at least one of the following technologies and Intermediate level understanding of a secondary technology Storage (FC, ISCI, etc.) Concepts of Firewall / ACL / Load Balancer / Endpoint Security like McAfee / TrendMicro / Palo Alto Networks Skills / Symantec Linux/Windows Server Key Skills: a) Minimum 2 years of experience in Networking (LAN/ WAN & Security) b) CCNA Certificate c) Any Graduate To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: Click on Start option to Apply and fill the details Select the location as Other ( to get multiple location option ) a)To Apply for above Job Role ( Chennai ) Type : Job Code # 251 b)To Apply for above Job Role ( Gandhinagar ) Type : Job Code # 512 c)To Apply for above Job Role ( Kolkata ) Type : Job Code # 543
Posted 3 weeks ago
5.0 - 10.0 years
10 - 20 Lacs
New Delhi, Gurugram, Delhi / NCR
Hybrid
What can you expect in a Senior Network Engineer role with TaskUs: The Senior Network Engineers role is to provide operational support for the global TaskUs Network environment. The Senior Network Engineer will provide proactive and reactive support for all network hardware, software, and communication links. The position of Senior Network Engineer will report to the Senior Manager of Engineering and Implementations. The Senior Network Engineers job function could include on-boarding of new clients, design and implementation of new offices, or integration of network technologies. This is achieved through coordination with Demand or Project Manager’s and use of network management systems for documentation and implementation requests. Responsibilities include responding to ticket requests and incident notifications, and resolving issues within Service Level Agreements. Key Responsibilities: Provide support to Project or Demand Manager’s based on requirements to integrate a network setup. Provide solutions to Complex problems, with well planned documentation Complete Preventative Maintenance activities, such as code updates & equipment updates Incident Management, Problem Management, Change Management & Capacity Management Manage assigned projects and program components to deliver services in accordance with established objectives. Respond to inquiries from staff, administrators, service providers, site personnel and outside vendors and etc. to provide technical assistance and support Security & Audit compliance Operational-related Moves, Adds, Changes, and Deletes (MACD) Adherence to Operational Standards Compliance with Engineering Design Standards and established operational processes Participate in the Development & Maintenance of operational documentation, to include updating Engineering documentation changes due to operational changes, escalation procedures & vendor contracts. Provide Root Cause Analysis for Network Events Other duties as assigned by management Technical Skills The Senior Network Engineer is required to have a basic understanding of the following technologies: Networking Technologies: DNS, DHCP, VPN, Network Security, IP Routing Protocols Cisco Networking Technologies: Routing & Switching, routing protocols (BGP, OSPF) Cisco Wireless Meraki Wireless Palo Alto Firewalls Required Qualifications: 5+ years extensive experience in the support of Cisco Networking Technologies Strong technical, analytical, and interpersonal skills required Practical Technical knowledge on CISCO Networking Technologies ITIL Ver. 3.0 or Ver. 4.0 preferred Ability to communicate in an understandable, polite and friendly manner, both written and verbal to both technical and non-technical audiences Strong organizational skills and ability to multitask in a fast-past working environment High level technology problem solving skills Standing and sitting for sustained periods of time, at least 25% Ability to travel up to 25% of the time Education / Certifications: Bachelor’s Degree in Computer Science, Computer Engineering, Engineering Communications and or equivalent experience. Also, CCNA/CCNP Certifications are also required Work Location / Work Schedule / Travel: Mostly WFH { RTO as needed} Shifting schedule: 1:30 to 10:30 PM IST (Could be rotational, tentative)
Posted 3 weeks ago
1.0 - 6.0 years
4 - 8 Lacs
Pune, Gurugram, Delhi / NCR
Work from Office
Job description Job Title: International Technical Support Executive Location: Pune , Gurgaon Salary: 3 LPA 8 LPA Shift: Rotational Shifts and Rotational Offs Working Days: 5 Days Working, 2 Days Off Transport: Both Way Cab Facility Provided NOTE - 1 Yr+ Technical Support Exp with International Clients on Papers (Mandate) Only Immediate Joiners Key Responsibilities: Provide technical support to international customers via phone, email, or chat Troubleshoot software/hardware issues and guide users through step-by-step solutions Escalate unresolved queries to the appropriate internal teams Maintain accurate records of customer interactions and resolutions Meet performance metrics including customer satisfaction, issue resolution time, and quality standards Requirements: Graduate / UG (any stream) Excellent communication skills in English (both verbal and written) Basic understanding of technical concepts (networking, OS, hardware/software) Willingness to work in rotational shifts and on rotational offs Freshers are welcome; up to 1 year of tech support experience preferred Perks & Benefits: Competitive salary (3 LPA 8 LPA based on experience and performance) Both way cab facility Opportunity to work in a fast-paced, international work environment Career growth and upskilling opportunities Interested in Joining? Call HR Ankita : +91 8840819455 Email: ankita2.jobfinder@gmail.com Please share this opportunity with friends who are actively looking for jobs!
Posted 3 weeks ago
2.0 - 5.0 years
13 - 20 Lacs
Hyderabad, Pune, Bengaluru
Hybrid
Responsible for the complete Implementation process, from planning through installation, go-live, and handover to the support department. Develop and maintain implementation best practices, document procedures, standards, and configuration settings. Required Candidate profile 2+ years’ experience in a technical role on server-side - implementation of software solutions, 2nd/ 3rd line support, etc Knowledge & experience in Virtualization technologies like VMware & Hyper-V
Posted 3 weeks ago
0.0 - 1.0 years
0 - 3 Lacs
Chennai
Work from Office
Qualifications & Experience: For Freshers: Valid CCNA or CCNP certification is mandatory. For Experienced Candidates: Minimum 6 months of relevant experience in IP/Media Networks; CCNA/CCNP certification is desirable but not mandatory if experience criteria are me Job Responsibilities: Provision, migrate, and troubleshoot SDH, Packet, and IP services in line with project scope and requirements. Execute network configurations and service implementations as per customer and internal specifications. Perform network fault analysis, diagnose performance issues, and initiate corrective actions. Collaborate with cross-functional teams for seamless project execution and delivery. Maintain technical documentation and update relevant records in the system. Desired Skills Proficiency in provisioning, migration, and troubleshooting of SDH, Packet, and IP-based services. Experience with Network Management Systems (NMS) for the following OEMs: ECI: XDM, BG, NPT Ciena: EPT Strong command-line interface (CLI) skills using Putty with hands-on experience on: Cisco Nokia Huawei Ability to analyze network performance and propose enhancements.
Posted 3 weeks ago
9.0 - 14.0 years
10 - 20 Lacs
Bengaluru
Hybrid
Role & responsibilities Operation Manager Preferred candidate profile - Network Operation Manager CCNA Certified EXP - 9Years If interested, please share your profile on ( ekta11.kumari@global.ntt) along with given detils Total Exp - Operation Manager Exp - NP - C cTC - E cTC - CCNA Certified - NOC Exp -
Posted 3 weeks ago
5.0 - 10.0 years
20 - 25 Lacs
Gurugram
Work from Office
Team Leadership: Manage and mentor NOC engineers and technicians Schedule shifts to ensure 24/7 coverage and high availability Conduct performance reviews, training, and development plans Network Monitoring and Incident Management Oversee real-time monitoring of network systems, servers, and applications Ensure rapid incident detection, escalation, resolution, and documentation Implement standard operating procedures for incident and problem management Process Improvement: Develop and refine operational processes and policies Analyze trends to identify areas for system and process improvements Work with other IT teams to coordinate cross-functional projects Reporting and Documentation: Maintain detailed incident logs and performance reports Provide regular updates to senior leadership on system health and KPIs Ensure up-to-date documentation of procedures and infrastructure Tool and Technology Management: Oversee the deployment, configuration, and maintenance of NOC tools Evaluate new monitoring tools and technologies to improve efficiency On-call availability and occasional night/weekend shifts may be required Qualifications Required Skills Qualifications: 5+ years in network operations or IT infrastructure, with 2+ years in a leadership or supervisory role Strong knowledge of network infrastructure, system monitoring tools, and IT operations Proven leadership and team management abilities Excellent problem-solving and analytical skills Strong communication skills, both written and verbal Ability to work in a fast-paced, 24/7 environment and manage multiple priorities Preferred Qualifications: BS in Information Technology or a related field (or equivalent experience) Industry Certifications, such as: CCNA/CCNP CompTIA Network+ and/or Security+ ITIL Foundation or similar Careers Privacy StatementKeysight is an Equal Opportunity Employer Key Responsibilities: Team Leadership: Manage and mentor NOC engineers and technicians Schedule shifts to ensure 24/7 coverage and high availability Conduct performance reviews, training, and development plans Network Monitoring and Incident Management Oversee real-time monitoring of network systems, servers, and applications Ensure rapid incident detection, escalation, resolution, and documentation Implement standard operating procedures for incident and problem management Process Improvement: Develop and refine operational processes and policies Analyze trends to identify areas for system and process improvements Work with other IT teams to coordinate cross-functional projects Reporting and Documentation: Maintain detailed incident logs and performance reports Provide regular updates to senior leadership on system health and KPIs Ensure up-to-date documentation of procedures and infrastructure Tool and Technology Management: Oversee the deployment, configuration, and maintenance of NOC tools Evaluate new monitoring tools and technologies to improve efficiency On-call availability and occasional night/weekend shifts may be required
Posted 3 weeks ago
2.0 - 4.0 years
6 - 11 Lacs
Noida
Work from Office
Proven hands-on network engineering experience Solid understanding of the OSI or TCP/IP model Deep Hands on to understand the incident and troubleshooting with SLA. Deep understanding of networking routing protocols (e.g., Static, BGP, OSPF) Deep understanding of VLAN, HSRP, VRRP, STP, VTP, VSS, VLS and VPC802.11, QoS, Ether-Channel Deep Hands-on experience on Cisco, Nexus and HPE network devices e.g., router, switch Hands-on experience with monitoring, network diagnostic and network analytics tools Deep Hands-on experience on Cisco, Aruba Wireless Controller and Access Point Deep understanding of Clear Pass, 802.1x, Radius, TACACS Deep understanding and Hands on IPsec and Remote VPN Deep understanding on Cisco, Palo Alto, FortiGate, Check Point, firewall e.g., Firewall Mode, Access Rules, HA, NAT-PAT Basic understanding of IPS, IDS, SRF, FMC etc. for Cisco security Basic understanding of DNS, DHCP, LDAP Basic understanding of LAN topology e.g., Copper-Fiber Cable, Copper-SFP Module, Cascade, Switch Stack Basic understanding of WAN topology e.g., P2P, Ethernet Link, MPLS, VRF Basic understanding of Cloud service e.g., Azure, AWS. Total Experience Expected: 02-04 years University degree in Computer Science or a related subject, Certification: Cisco CCNA, CCNP, PCNSA or Higher
Posted 3 weeks ago
5.0 - 8.0 years
18 - 20 Lacs
Hyderabad
Work from Office
As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. Amazon Physical Stores is a store with no lines and no checkout you just grab and go! Customers use the Amazon Physical Stores app to enter the store, take what they want from our selection of fresh, delicious meals and grocery essentials, and go! Check it out at amazon.com/go. Our approach to problems is entrepreneurial. You will be challenged to invent, create and solve challenging problems as well as wear many hats and collaborate in an environment thats more startup than big company. You will need a strong ability to troubleshoot hardware, software, and network issues. As a Network Support Engineer, you seek resolution to Networking problems and mitigate risk, always ensuring a Customer Obsessed experience has occurred. You will be working on services with a direct impact on the customer experience. If you are excited about the opportunity to learn and work on networks, distributed systems, enjoy trouble shooting and solving complex problems, consider the opportunities to work with Amazon Physical Stores and the Just Walk Out Technology. You will help solve a variety of challenges and offer your expertise in growing the knowledge of your peers via team collaboration. We consistently whiteboard so be comfortable writing and supporting your ideas on the team board. You will play an active role in defining the support processes for technologies in partnership with other technology leaders within and possibly outside the team. You should be comfortable with a level of ambiguity thats higher than most projects and relish the idea of solving big challenges. You will also mentor other engineers in your area of expertise. Along the way, we guarantee that youll work hard, have fun and impact many customers! This role requires the flexibility to work 5 days a week (occasionally on weekends) on a rotational basis. AWS Support is 24x7x365 operations and work timings for this role is in India night time i.e. 10 PM to 6 AM IST. You are expected to work in night shifts hours based on business requirements. About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn t followed a traditional path, or includes alternative experiences, don t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating that s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there s nothing we can t achieve. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. BS/MS in Computer Science or Engineering 5 to 8 years of extensive experience in Network administration Strong network analysis fundamentals and robust troubleshooting skills Strong IP networking fundamentals and extensive experience in TCP/IP (internals and flow control), UDP, DNS DHCP In-depth knowledge of and experience with major internet routing protocols; BGP, OSPF etc. Experience with protocols and technologies such as STP, PVST, First Hop Redundancy Protocols, VRRP, QoS, NTP, 802.1x NetFlow. Experience with network operating systems such as Cisco IOS and JUNOS. Preferred CCNA / CCNP or JNCIA Certified individuals Experience working in a Linux/Unix environment Experience in automation via Bash/shell scripting and Perl/Python programming. Excellent verbal written communication skills.
Posted 3 weeks ago
1.0 - 6.0 years
3 - 8 Lacs
Mumbai
Work from Office
Amazons IT Services support is the first point of contact for technical support service requests. Our IT Support Technician spends their day fielding incoming support chats, calls and online requests on behalf of Amazon Corporate and its subsidiary employees worldwide. The successful IT Support Specialist will be customer focused and motivated by team success. You will be innovative, and able to adapt to new processes and procedures quickly while dealing with a high volume of requests. You will also be committed, flexible, and have demonstrated ability to maintain high levels of productivity while maintaining quality support. Provides comprehensive technical support to Amazon Corporate employees worldwide. Research, resolve, and respond to inquiries received via web chat, telephone calls, email, ticketing system, all in a timely manner, in accordance with team standards. Diagnose and troubleshoots end user computing problems including analyzing the problem, identification of appropriate resources, testing of proposed fixes and follow-up to ensure the problem has been resolved. Creates and submits detailed call logs documenting customer interactions that are accurate, thorough, and timely. Informs customer of needed repairs and answers basic questions. Ensures that customer understands and is satisfied with work completed. Follow all standard operating procedures (SOP) through the effective use of Knowledge management. Manage a case count between 15-25 tickets. Acquire and maintain current knowledge of relevant support policies in order to provide technically accurate solutions to users. Assists with activities to triage and escalate any system or network outage to reduce downtime. A day in the life About the hiring group Job responsibilities Amazons IT Services support is the first point of contact for technical support service requests. Our IT Support Technician spends their day fielding incoming support chats, calls and online requests on behalf of Amazon Corporate and its subsidiary employees worldwide. The successful IT Support Specialist will be customer focused and motivated by team success. You will be innovative, and able to adapt to new processes and procedures quickly while dealing with a high volume of requests. You will also be committed, flexible, and have demonstrated ability to maintain high levels of productivity while maintaining quality support. Provides comprehensive technical support to Amazon Corporate employees worldwide. Research, resolve, and respond to inquiries received via web chat, telephone calls, email, ticketing system, all in a timely manner, in accordance with team standards. Diagnose and troubleshoots end user computing problems including analyzing the problem, identification of appropriate resources, testing of proposed fixes and follow-up to ensure the problem has been resolved. Creates and submits detailed call logs documenting customer interactions that are accurate, thorough, and timely. Informs customer of needed repairs and answers basic questions. Ensures that customer understands and is satisfied with work completed. Follow all standard operating procedures (SOP) through the effective use of Knowledge management. Manage a case count between 15-25 tickets. Acquire and maintain current knowledge of relevant support policies in order to provide technically accurate solutions to users. Assists with activities to triage and escalate any system or network outage to reduce downtime. - Bachelor s Degree in Computer Science or related field or experience equivalent. - 1+ years of experience in help-desk or desk-side support environment - Must have knowledge in Microsoft Windows 10 and additionally one or more of the following: Mac OS X, Linux. - Strong verbal and written skills proven ability to communicate with technical and non-technical staff - Ability to work both independently and within a team environment - Display a commitment to quality and strong multi-tasking skills - Adherence to shift schedules and timeliness are key requirements - Willingness to work flexible shifts and scheduling, weekends, and holidays - CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications - Experience in a dynamic environment with a high degree of customer service
Posted 3 weeks ago
1.0 - 6.0 years
3 - 8 Lacs
Mumbai
Work from Office
Amazon s IT Services support is the first point of contact for technical support service requests. Our IT Support Technician spends their day fielding incoming support chats, calls and online requests on behalf of Amazon Corporate and its subsidiary employees worldwide. The successful IT Support Specialist will be customer focused and motivated by team success. You will be innovative and able to adapt to new processes and procedures quickly while dealing with a high volume of requests. You will also be committed, flexible, and have demonstrated ability to maintain high levels of productivity while maintaining quality support. - Provides comprehensive technical support to Amazon Corporate employees worldwide. - Research, resolve, and respond to inquiries received via web chat, telephone calls, email, ticketing system, all in a timely manner, in accordance with team standards. - Diagnose and troubleshoots end user computing problems including analyzing the problem, identification of appropriate resources, testing of proposed fixes and follow-up to ensure the problem has been resolved. - Creates and submits detailed call logs documenting customer interactions that are accurate, thorough, and timely. - Informs customer of needed repairs and answers basic questions. Ensures that customer understands and is satisfied with work completed. - Follow all standard operating procedures (SOP) through the effective use of Knowledge management. - Manage a case count between 26-30 phone/chat/tickets. - Acquire and maintain current knowledge of relevant support policies in order to provide technically accurate solutions to users. - Assists with activities to triage and escalate any system or network outage to reduce downtime. - Bachelor s Degree in Computer Science or related field or experience equivalent. - 1+ years of experience in help-desk or desk-side support environment. - Must have knowledge in Microsoft Windows 10 and additionally one or more of the following: Mac OS X, Linux. - Strong verbal and written skills proven ability to communicate with technical and non-technical staff. - Ability to work both independently and within a team environment. - Display a commitment to quality and strong multi-tasking skills. - Adherence to shift schedules and timeliness are key requirements. - Willingness to work flexible shifts and scheduling, weekends, and holidays. - CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications - Experience in a dynamic environment with a high degree of customer service
Posted 3 weeks ago
1.0 - 6.0 years
3 - 8 Lacs
Gurugram
Work from Office
At Amazon, we strive to be Earth s most customer-centric company where people can find and discover anything they want to buy online. We hire the world s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We re making history and the good news is we ve only just begun. Amazon, one of the top 100 companies in the United States, has an immediate opening for an IT Support Engineer in our Fulfillment Center. Fulfillment Centers throughout the U.S. handle millions of items from tens of thousands of vendors and ships them across the globe each day. The successful IT Support Engineer will be responsible for utilizing his/her skills to provide assistance to the operations team in resolving technical problems within the Fulfillment Center that cover a multitude of technical disciplines. This position is the second level of support for the operations of the Fulfillment Center and serves as a resource to Technical Support Technicians while also acting as a representative of the IT department to internal customers. Amazon seeks individuals who are willing to Work Hard, Have Fun, and join us in making Worldwide History. The IT Support Engineer must have an excellent understanding of computers (both hardware and software) and a demonstrated willingness to learn and apply new technology. They must possess superior technical aptitude, written and oral communications skills and the ability to deal effectively with people in a wide variety of situations. Additionally they must possess strong analytical skills with demonstrated problem solving ability. Previous experience exercising high levels of initiative, judgment, and diplomacy required. Proven ability to operate in extreme high pressure situations, successfully handle multiple priorities and possess a high level of discipline while remaining flexible. They must possess superior people skills dealing with all levels of a team environment up to and including presentations and explanation of projects to upper level management. Regular activities include network engineering and troubleshooting, project management, mentorship of Technical Support Technicians, data cabling, systems administration in a variety of software and hardware environments, telecom/PBX administration, root cause analysis in problem solving, and assistance in managing the daily activities of the department. A willingness to relocate as career advancement opportunities throughout the company become available is strongly desired. Amazon is an Equal Opportunity-Affirmative Action Employer - Minority / Female / Disability / Vet. At Amazon, we strive to be Earth s most customer-centric company where people can find and discover anything they want to buy online. We hire the world s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We re making history and the good news is we ve only just begun. Amazon, one of the top 100 companies in the United States, has an immediate opening for an IT Support Engineer in our Fulfillment Center. Fulfillment Centers throughout the U.S. handle millions of items from tens of thousands of vendors and ships them across the globe each day. The successful IT Support Engineer will be responsible for utilizing his/her skills to provide assistance to the operations team in resolving technical problems within the Fulfillment Center that cover a multitude of technical disciplines. This position is the second level of support for the operations of the Fulfillment Center and serves as a resource to Technical Support Technicians while also acting as a representative of the IT department to internal customers. Amazon seeks individuals who are willing to Work Hard, Have Fun, and join us in making Worldwide History. The IT Support Engineer must have an excellent understanding of computers (both hardware and software) and a demonstrated willingness to learn and apply new technology. They must possess superior technical aptitude, written and oral communications skills and the ability to deal effectively with people in a wide variety of situations. Additionally they must possess strong analytical skills with demonstrated problem solving ability. Previous experience exercising high levels of initiative, judgment, and diplomacy required. Proven ability to operate in extreme high pressure situations, successfully handle multiple priorities and possess a high level of discipline while remaining flexible. They must possess superior people skills dealing with all levels of a team environment up to and including presentations and explanation of projects to upper level management. Regular activities include network engineering and troubleshooting, project management, mentorship of Technical Support Technicians, data cabling, systems administration in a variety of software and hardware environments, telecom/PBX administration, root cause analysis in problem solving, and assistance in managing the daily activities of the department. A willingness to relocate as career advancement opportunities throughout the company become available is strongly desired. Amazon is an Equal Opportunity-Affirmative Action Employer - Minority / Female / Disability / Vet - 1+ years of corporate setting Windows, Mac or Linux Operating systems support experience - Experience troubleshooting integrated and interdependent computer systems - Experience maintaining zebra thermal printers, troubleshooting thin clients, PCs, scanners, and portable handheld terminals - CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications - Experience in a dynamic environment with a high degree of customer service
Posted 3 weeks ago
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The CCNA job market in India is currently thriving, with numerous opportunities available for skilled professionals in the field. CCNA, which stands for Cisco Certified Network Associate, is a certification program for entry-level network engineers that helps validate the ability to install, configure, operate, and troubleshoot medium-sized routed and switched networks.
The average salary range for CCNA professionals in India varies based on experience level. Entry-level positions can expect to earn around INR 3-5 lakhs per annum, while experienced professionals can command salaries upwards of INR 8-15 lakhs per annum.
In the field of CCNA, a typical career path may progress from Network Engineer to Senior Network Engineer, followed by roles such as Network Administrator, Network Architect, and eventually Chief Technology Officer (CTO) or Chief Information Officer (CIO).
In addition to CCNA certification, employers often look for professionals with skills in areas such as network security, routing and switching technologies, Linux administration, and IT infrastructure management.
As you prepare for CCNA job interviews in India, remember to showcase your technical skills, problem-solving abilities, and knowledge of networking concepts. With the right preparation and confidence, you can land a rewarding career in the field of CCNA. Good luck!
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