This role involves the development and application of engineering practice and knowledge in the following technologies Standards and protocols, application software embedded software for wireless and satellite networks, fixed networks enterprise networks connected devices IOT and device engineering, connected applications 5G edge, B2X apps and Telco Cloud, Automation and Edge Compute platforms. This role also involves the integration of network systems and their operations, related to the above technologies. - Grade Specific Focus on Connectivity Network Engineering. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers.

Data Center (DC)- BCS-ACI Project Specific Skills: Required Skills (Must Have and should meet all the below standards for qualifying to this role) Deep technical knowledge / understandings of L2 / L3 networking protocols and technologies (VPC, STP, HSRP, OSPF, EIGRP, BGP) Strong Nexus 2K/5K/7K/9K platform knowledge and hands-on experience Knowledge of overlay technologies VXLAN, BGP EVPN, OTV, LISP knowledge and understandings of Cisco SDN based technologies such as Cisco ACI, Cisco Programmable Network Portfolio (Standalone VXLAN-Fabric) and DCNM.

Role & responsibilities • Managing day-to-day operations ensure consistent quality and productivity across channels (call, email, chat, etc.) to add maximum value for advertisers. Ensure consistent performance according to the relevant service level metrics or revenue/funnel goals. • Strong communication to ensure quarterly strategy as well as monthly and weekly priorities are understood and adhered to by agents. with to-the-point communication • Able to adapt quickly to changes in workflows/processes/procedures/product features • Proactively share existing bottlenecks and challenges with quantified impact on operations to allow appropriate prioritization • Clearly outline current performance drivers of their market • Maintain a professional and personable demeanor at all times. Preferred candidate profile PC basic knowledge, typing on PC using keyboard shortcuts •Communication skills •Coping with stressful situations •Selling skills •Microsoft office (Outlook, Word, Excel) •Focus on customer experience. oSound knowledge of VLAN, VTP, STP, RSTP, 802.1Q, port security oSound knowledge of Routing Protocols: OSPF, BGP, MP-BGP, RIP, EIGRP. oKnowledge of IPsec, GRE tunnels MPLS Technology and L3 VPNs oSound knowledge of various traffic filtering techniques such as distribution-list, prefix- list & route-Map. o Required hands on experience on Implementation and troubleshooting Routing and Switching technology like-Spanning Tree protocol, 802.1q, Ether channel, EIGRP, OSPF, BGP, IPsec and GRE tunnel,MPLS and L3 VPN o Knowledge of SDN and SD-WAN technology Cisco Viptela, Silver Peak is preferred. Benefits : 5 days working Rotational shift (including night shift) 1 way cab facility

About Gruve Gruve is an innovative software services startup dedicated to transforming enterprises to AI powerhouses. We specialize in cybersecurity, customer experience, cloud infrastructure, and advanced technologies such as Large Language Models (LLMs). Our mission is to assist our customers in their business strategies utilizing their data to make more intelligent decisions. As a well-funded early-stage startup, Gruve offers a dynamic environment with strong customer and partner networks. Position Summary: We are seeking a System Test Engineer with expertise in SaaS applications providing cybersecurity solution to join our dynamic team. The ideal candidate will play a critical role in testing, validating, and ensuring the reliability and security of our SaaS-based cyber security platform. This position requires strong analytical skills, hands-on experience with automation, and a deep understanding of cloud environments, networking protocols, firewalls and security frameworks. Key Responsibilities: Design, develop, and execute system-level test plans, test cases, and automated test scripts for a SaaS-based cyber security platform. Validate end-to-end functionality, scalability, and performance of security applications integrated with external ITSM systems. Develop and maintain automation frameworks to streamline test execution and enhance test coverage. Conduct security, performance, and regression testing to identify vulnerabilities, bottlenecks, and reliability issues. Test and validate the functionality of agents that connect with the SaaS platform. Work closely with development, product management, and DevOps teams to troubleshoot issues and ensure high-quality product releases. Implement and execute API testing, system integration testing, and user acceptance testing. Participate in test strategy planning and provide feedback for continuous improvement of the test process. Required Skills Qualifications: A bachelor s or master s degree in computer science, electronics engineering or a related field 3-5 years of experience in system testing for SaaS applications and Cyber Security platforms. Strong knowledge of networking protocols (TCP/IP, HTTP/HTTPS, DNS, VPN, IPSec, TLS, etc. ). Strong understanding of security concepts such as firewalls, IDS/IPS, zero-trust architecture, and cloud security controls. Hands-on experience with test automation tools (Selenium, Robot Framework, PyTest, etc. ). Proficiency in scripting and automation using Python, Bash, or similar languages. Experience working with cloud platforms such as AWS, Azure, or Google Cloud. Familiarity with containerization and orchestration tools like Docker and Kubernetes. Experience with CI/CD pipelines and DevOps processes. Strong troubleshooting and debugging skills in distributed systems and cloud environments. Preferred Qualifications: Knowledge of security frameworks such as SOC2, ISO 27001, and compliance standards. Experience with security testing tools such as Burp Suite, Nessus, Wireshark, or Metasploit. Familiarity with Infrastructure as Code (IaC) tools such as Terraform or Ansible. Certifications such as AWS Certified Security - Specialty, CCNA Security, CISSP, or CEH are a plus. Why Gruve At Gruve, we foster a culture of innovation, collaboration, and continuous learning. We are committed to building a diverse and inclusive workplace where everyone can thrive and contribute their best work. If you re passionate about technology and eager to make an impact, we d love to hear from you. Gruve is an equal opportunity employer. We welcome applicants from all backgrounds and thank all who apply; however, only those selected for an interview will be contacted.

Greetings from Optilink Network Pvt Ltd Optilink Network is an IT networking company providing solutions to Internet Service Providers. We are into Fibre Optic - GPON Technology. We have an opening for Network Engineer specialist in PON Technologu and Switching at our Mumbai- Chembur Location. Only Mumbai candidates can apply. Experience: minimum 4 years as Network engineer with hands-on experience in switch and PON configuration. Job Summary: To provide technical support to ISP, Customers, MSOs. Your activities and duties may include but not limited to: Troubleshoot and configure Optilink devices ONU, OLT, Switches and DWDM and provide corrective actions Testing of new devices which involves routing and switching hands on experience Act as technical escalation point of contact for Level 1 engineers Assist in the creation of Root Cause Analysiss (RCA), Assist in testing of new devices and networking protocols. Handle escalated and large configuration cases by visiting the customer site within Mumbai or out of Mumbai Key competencies Essential. 4 to 10 years of experience in switches (Juniper, Cisco, etc.) Good troubleshooting experience required Strong industry-based technical aptitude (e.g.TCP/IP and Application layer protocols) Good knowledge and troubleshooting experience on networking protocols (eg. SNMP, Ether channel, DNS, HSRP, Routing protocols like EIGRP, OSPF, BGP etc. and switching protocols like VLAN, Trunking, STP, LACP etc.) Good knowledge of PON Technology GPON, EPON. Good Knowledge of DWDM, MPLS Key Qualifications Essentials Bachelors Degree Or relevant experience & proficiency CCNA Must be Valid and also CCNP in Routing & Switching (Atleast course completed) Website: www.optilinknetwork.com Kindly share resume on hr@optilinknetwork.com for further discussion or refer/forward to your colleagues/friends who might be looking for a job opportunity. Or Apply on:- https://optilinknetwork.com/careers.php Rgds Meenakshi HR - 7045457702

Member will have to work in shifts on rotation basis (Including night shifts & weekends as required) Job requires a member to quickly learn on job about Avaya/ Cisco / Siemens Enterprise Communication systems and their configuration details. Learning of Avaya/ Cisco or Third Party SIP Based IP based IP Telephony features and configuration. Job would require configuration, troubleshooting, training and support to be conducted at Customer premise (morning and afternoon shifts). Good spoken Communication and ability understand customer requirements, document them and communicate back to top authorities is required. Ready to work in rotational shifts and on Weekends as and when required. Configure Cisco 4000/8000 series Voice Gateways, SIP Trunks, Analog, and PRI Lines. Integrate Voice Gateways with CUCM and monitor performance. Location: Mumbai/ Pune (Either Jampot office or the Client site depending on the company requirement) Cisco/Avaya Certifications in voice, data & networking like CCNA, CCNP, CCVP or Cisco Collaboration- Preferred.

Service Delivery Excellence- Ensure services are delivered to clients on time and meet agreed-upon standards and SLAs (Service Level Agreements) Monitor and manage service delivery performance metrics. Maintain high levels of customer satisfaction through effective service delivery. Address and resolve customer issues and complaints promptly Allocate and manage resources effectively to ensure optimal service delivery Monitor and manage team performance, ensuring that staff are trained and equipped to perform their roles. Often tries to engage in areas to deliver more value. Lead, mentor, and develop the service delivery team to ensure high performance and professional growth. Constantly takes ownership of new assignments. Identify and implement process improvements to enhance service delivery efficiency and quality. Continuously review and optimize service delivery processes and workflows. Ensure compliance with relevant regulations, standards, and company policies. Identify and mitigate risks associated with service delivery. Implement and maintain quality assurance processes to ensure the consistency and reliability of service delivery. Conduct regular audits and assessments to identify areas for improvement. Oversee the management of incidents and problems to ensure timely resolution and minimal impact on service delivery. Implement root cause analysis and corrective actions to prevent recurrence. Prepare and present regular service delivery performance reports to clients and senior management. Maintain accurate and up-to-date documentation of service delivery processes and activities. Manage service delivery costs within budget constraints. Identify opportunities for cost savings without compromising service quality. Create and maintain comprehensive project documentation as per ISO standards. 1) CCNA- Certified 2) Routing & Switching - knowledge 3) ITIL Foundation - Desirable

We are looking for a skilled Cybersecurity Manager to oversee and enhance the security posture of our Hyderabad office, internal websites, and in-house applications across iOS, Android, and desktop platforms. This role will be responsible for managing and implementing robust cybersecurity practices, conducting security assessments, and ensuring the highest level of data protection for our digital assets. Requirements: Bachelor's Degree preferred. 5+ years of experience in cybersecurity, with a focus on application and infrastructure security. Expertise in mobile and desktop application security, as well as website protection practices. Hands-on experience with security tools for threat detection, vulnerability management, and incident response. Excellent problem-solving skills and the ability to work in high-pressure environments. Good knowledge of Network Engineer Experience with firewalls, VPN technologies, monitoring systems, and Wi-Fi. QoS experience. AWS Certified Advanced Networking certification a plus, but not required. Experience with dynamic routing protocols such as BGP and best practices for availability and performance. AWS experience in setting up VPC, Transit Gateways, etc. Experience with Networks Firewalls. Cisco Certification (CCNA or CCNP) a plus, but not required. Understanding of VoIP support systems on a network Scripting, such as PHP a strong asset. Limited travel may be required, including internationally. Ability to provide support during off-hours and during incident situations

We are looking for a skilled Cybersecurity Manager to oversee and enhance the security posture of our Hyderabad office, internal websites, and in-house applications across iOS, Android, and desktop platforms. This role will be responsible for managing and implementing robust cybersecurity practices, conducting security assessments, and ensuring the highest level of data protection for our digital assets. Requirements: Bachelor's Degree preferred. 5+ years of experience in cybersecurity, with a focus on application and infrastructure security. Expertise in mobile and desktop application security, as well as website protection practices. Hands-on experience with security tools for threat detection, vulnerability management, and incident response. Excellent problem-solving skills and the ability to work in high-pressure environments. Good knowledge of Network Engineer Experience with firewalls, VPN technologies, monitoring systems, and Wi-Fi. QoS experience. AWS Certified Advanced Networking certification a plus, but not required. Experience with dynamic routing protocols such as BGP and best practices for availability and performance. AWS experience in setting up VPC, Transit Gateways, etc. Experience with Networks Firewalls. Cisco Certification (CCNA or CCNP) a plus, but not required. Understanding of VoIP support systems on a network Scripting, such as PHP a strong asset. Limited travel may be required, including internationally. Ability to provide support during off-hours and during incident situations

100% Field & site work Rotational shift Relocation PAN India Telecom/ISP experience must Immediate joiner Installations router, racks, server Cabling Patching Subnetting Hands on Nokia Devices Commissioning Switching No B.tech Share CV on 7217894330

Dear Candidate, Greetings from Movate formerly known as (CSS Corp)!! We are hiring for Technical Networking Support Voice process. You profile is shortlisted from Naukri for Technical Networking Support Voice process role with Movate Experience- We are looking for Min 1 to 6 years experience with excellent communication skills. Designation - Technical support Engineer. Work location - Ambit IT park Ambattur , Chennai. Qualification: Any graduate can apply(Graduation Mandatory) Interested candidates can drop your resume to this number or email your resume. Keerthana HR (strictly call at 11:00 AM to 6:00 PM) (Monday to Friday) 7200913530 Minionkeerthana.Gnanaselvan@movate.com Roles and Responsibilities Looking for candidates with excellent communication skill for technical support Candidate should be flexible to work in US Shift (Rotational night shifts). Candidate should be excellent in English communication. Preferable candidates from Tamilnadu or Currently in Tamilnadu willing to work from Office . Any experience who are willing to work with technical process can also apply. Candidates with International Technical Voice experience is preferred. Networking Experience with International Voice is mandatory. Essential Functions: Handle incoming calling process/complete tasks identified in cases received through CRM portal and assigned queues Triage incoming cases received by CRM. Prioritize & Assign by priority category, offer case acknowledgment & expectations to customer Provide application support by creating cases, conducting & documenting initial discovery, and escalating when necessary Adhere to established SLAs, and productivity/performance goals Provide world class Customer Support by delivering service. Perks and Benefits Salary - 3lpa to 5lpa (based on experience) Shift time - US shift (5.30 PM to 9.30 AM within any 9 hours of working inclusive with 1 hour break) Cab facility - 2 Ways will be provided within 30km radius from Ambattur.(its completely work from office) Work Location - ground Floor, 6th, 9th and 10th Floor Ambit IT Park No 32A & 32B, Ambit Park Rd, Ambattur Industrial Estate, Chennai, Tamil Nadu 60005 Language: Excellent in English is mandatory Benefits: Health insurance leave encashment life insurance paid sick time paid time off provident Fund Schedule: Night shift (rotational)

We are looking L1 & L2 engineers for our MNC clients Basic Desktop support, Basic Network Support work with installation, configuration, and ongoing usability of desktop. Works with Help Desk work as per the established standards and guidelines. Required Candidate profile Ready to Join in 15 days, Pic-up - Drop ,Food Facilities are optional (If available) Telephonic interview is possible for other Mumbai Location

We are looking engineers for our MNC clients End user support, infrastructure and service request management Knowledge base preparation & maintain Report generation and presentation preparation for Service request & RCA L1/L2/L3 level support for Win Required Candidate profile NP- 30 Days,Immediate preferred Pic-up - Drop ,Food Facilities are optional (If availalbe) Telephonic interview is possible for other Mumbai Location

We are looking engineers for our MNC clients End user support, infrastructure and service request management Knowledge base preparation & maintain Report generation and presentation preparation for Service request & RCA L1/L2/L3 level support for Win Required Candidate profile NP- 30 Days,Immediate preferred Pic-up - Drop ,Food Facilities are optional (If available) Telephonic interview is possible for other Mumbai Location

We are looking L1 & L2 engineers for our MNC clients Basic Desktop support, Basic Network Support work with installation, configuration, and ongoing usability of desktop. Works with Help Desk work as per the established standards and guidelines. Required Candidate profile Ready to Join in 15 days, Pic-up - Drop ,Food Facilities are optional (If available) Telephonic interview is possible for other Mumbai Location

We are looking L1 & L2 engineers for our MNC clients Basic Desktop support, Basic Network Support work with installation, configuration, and ongoing usability of desktop. Works with Help Desk work as per the established standards and guidelines. Required Candidate profile Ready to Join in 15 days, Pic-up - Drop ,Food Facilities are optional (If available) Telephonic interview is possible for other Mumbai Location

We are looking L1 & L2 engineers for our MNC clients Basic Desktop support, Basic Network Support work with installation, configuration, and ongoing usability of desktop. Works with Help Desk work as per the established standards and guidelines. Required Candidate profile Ready to Join in 15 days, Pic-up - Drop ,Food Facilities are optional (If available) Telephonic interview is possible for other Mumbai Location

We are looking L1 & L2 engineers for our MNC clients Basic Desktop support, Basic Network Support work with installation, configuration, and ongoing usability of desktop. Works with Help Desk work as per the established standards and guidelines. Required Candidate profile Ready to Join in 15 days, Pic-up - Drop ,Food Facilities are optional (If available) Telephonic interview is possible for other Mumbai Location

Hiring for Leading ITES Company In Gurgaon for Technical Support Key Highlights: 1: Graduate with minimum 1 year exp in Technical Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Knowledge of LAN, MAN, Windows Troubleshooting, Networking etc A Technical Support job description typically involves diagnosing, troubleshooting, and resolving technical issues related to computer hardware, software, and networks Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 9696688937, Ritika @ 8299619074, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Troubleshooting and Problem Solving: Diagnosing and resolving hardware and software issues, either remotely or in person. User Support: Providing technical assistance to users, answering questions, and guiding them through problem resolution. System Maintenance and Monitoring: Ensuring computer systems and networks are running efficiently and effectively. Installation and Configuration: Setting up new systems, installing software and hardware, and configuring user accounts. Documentation and Record Keeping: Maintaining records of issues, solutions, and system configurations. Collaboration: Working with other IT teams and external vendors to resolve complex issues. Customer Service: Providing excellent customer service, ensuring user satisfaction, and building positive relationships.

Company Overview Network Operations Engineer The Competitive and Dynamic nature of our business translates into an environment which will give you the opportunity to demonstrate both skills and talent. In this regard you will: Play a key role in the operation of the production network infrastructure and its supporting ecosystem. Perform investigations and provide timely resolution to incidents affecting a vast array of network and security technologies in data centres and offices, spread across the globe. Coordinate complex troubleshooting efforts together with the other IT teams and have the opportunity to progress beyond understanding purely networking concepts. Prepare and roll out basic changes on classic network equipment, firewalls, load balancers and WiFi infrastructure using a big variety of tools, Ansible or the CLI. Support the design engineers with major projects related deployments. Manage the network infrastructure life cycle by fine tuning and enriching our monitoring systems, rolling-out periodical and critical upgrades, creating performance reviews and proposing improvements as well as maintaining accurate documentation. If you have hands-on experience with the majority of below core topics and technologies, we should talk: Arista and Cisco advanced routing and switching technologies and protocols BGP and IGP routing protocols Policy based routing Multicast Gateway redundancy protocols WAN/LAN/WLAN topologies VPC NAT Network tunnelling technologies such as GRE and IPSec Traffic shaping and QoS Experience with monitoring systems, SNMP and incident handling ITIL version 3 or 4 Foundation certification (not older than 3 years) Knowledge regarding any of the below would also be nice to have: Overlay technologies such as VxLAN Cisco ISE TACACS and Radius Palo Alto security products F5 application load balancers Infoblox DNS, DHCP, IPAM and NTP services Ansible automation Python and Perl scripting languages Multimedia/VoIP solutions (SIP) Cloud networking VMware virtualization Linux basic knowledge Virtual testing environments such as EVE-NG and GNS3 Preferred Skills and Qualifications: 5+ years experience as a network operation engineer within a production environment. CCNA, ideally CCNP, level qualification or equivalent proven experience and skills. Excellent analytical and problem-solving capabilities with great attention to detail and a methodical work style. Experience working in data centers and understanding data center infrastructure. Strong communication and interpersonal skills as well as customer service orientation. Financial institution network operation experience is desired Company Benefits Perks Competitive salary package. Performance-based annual bonus ( cash and stocks ). Hybrid working model ( 3 days office/week ). Group Medical Life Insurance. Modern offices with free amenities fully stocked cafeterias. Monthly food card company-paid snacks. Hardship/shift allowance with company-provided pickup drop facility* Attractive employee referral bonus. Frequent company-sponsored team-building events and outings. Depending upon the shifts. ** The benefits package is subject to change at the managements discretion.

Company Overview Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. We have been at the forefront of financial innovation for over four decades, known for our cutting-edge technology and client commitment. IBKR affiliates provide global electronic brokerage services around the clock on stocks, options, futures, currencies, bonds, and funds to clients in over 200 countries and territories. We serve individual investors and institutions, including financial advisors, hedge funds and introducing brokers. Our advanced technology, competitive pricing, and global market help our clients to make the most of their investments. Barrons has recognized Interactive Brokers as the #1 online broker for six consecutive years. Join our dynamic, multi-national team and be a part of a company that simplifies and enhances financial opportunities using state-of-the-art technology. Network Operations Engineer The Competitive and Dynamic nature of our business translates into an environment which will give you the opportunity to demonstrate both skills and talent. In this regard you will: Play a key role in the operation of the production network infrastructure and its supporting ecosystem. Perform investigations and provide timely resolution to incidents affecting a vast array of network and security technologies in data centres and offices, spread across the globe. Coordinate complex troubleshooting efforts together with the other IT teams and have the opportunity to progress beyond understanding purely networking concepts. Prepare and roll out basic changes on classic network equipment, firewalls, load balancers and WiFi infrastructure using a big variety of tools, Ansible or the CLI. Support the design engineers with major projects related deployments. Manage the network infrastructure life cycle by fine tuning and enriching our monitoring systems, rolling-out periodical and critical upgrades, creating performance reviews and proposing improvements as well as maintaining accurate documentation. If you have hands-on experience with the majority of below core topics and technologies, we should talk: Arista and Cisco advanced routing and switching technologies and protocols BGP and IGP routing protocols Policy based routing Multicast Gateway redundancy protocols WAN/LAN/WLAN topologies VPC NAT Network tunnelling technologies such as GRE and IPSec Traffic shaping and QoS Experience with monitoring systems, SNMP and incident handling ITIL version 3 or 4 Foundation certification (not older than 3 years) Knowledge regarding any of the below would also be nice to have: Overlay technologies such as VxLAN Cisco ISE TACACS and Radius Palo Alto security products F5 application load balancers Infoblox DNS, DHCP, IPAM and NTP services Ansible automation Python and Perl scripting languages Multimedia/VoIP solutions (SIP) Cloud networking VMware virtualization Linux basic knowledge Virtual testing environments such as EVE-NG and GNS3 Preferred Skills and Qualifications: 5+ years experience as a network operation engineer within a production environment. CCNA, ideally CCNP, level qualification or equivalent proven experience and skills. Excellent analytical and problem-solving capabilities with great attention to detail and a methodical work style. Experience working in data centers and understanding data center infrastructure. Strong communication and interpersonal skills as well as customer service orientation. Financial institution network operation experience is desired Company Benefits Perks Competitive salary package. Performance-based annual bonus ( cash and stocks ). Hybrid working model ( 3 days office/week ). Group Medical Life Insurance. Modern offices with free amenities fully stocked cafeterias. Monthly food card company-paid snacks. Hardship/shift allowance with company-provided pickup drop facility* Attractive employee referral bonus. Frequent company-sponsored team-building events and outings. Depending upon the shifts. ** The benefits package is subject to change at the managements discretion.

About Gruve Gruve is an innovative software services startup dedicated to transforming enterprises to AI powerhouses. We specialize in cybersecurity, customer experience, cloud infrastructure, and advanced technologies such as Large Language Models (LLMs). Our mission is to assist our customers in their business strategies utilizing their data to make more intelligent decisions. As a well-funded early-stage startup, Gruve offers a dynamic environment with strong customer and partner networks. Position Summary: We are seeking a System Test Engineer with expertise in SaaS applications providing cybersecurity solution to join our dynamic team. The ideal candidate will play a critical role in testing, validating, and ensuring the reliability and security of our SaaS-based cyber security platform. This position requires strong analytical skills, hands-on experience with automation, and a deep understanding of cloud environments, networking protocols, firewalls and security frameworks. Key Responsibilities: Design, develop, and execute system-level test plans, test cases, and automated test scripts for a SaaS-based cyber security platform. Validate end-to-end functionality, scalability, and performance of security applications integrated with external ITSM systems. Develop and maintain automation frameworks to streamline test execution and enhance test coverage. Conduct security, performance, and regression testing to identify vulnerabilities, bottlenecks, and reliability issues. Test and validate the functionality of agents that connect with the SaaS platform. Work closely with development, product management, and DevOps teams to troubleshoot issues and ensure high-quality product releases. Implement and execute API testing, system integration testing, and user acceptance testing. Participate in test strategy planning and provide feedback for continuous improvement of the test process. Required Skills Qualifications: A bachelor s or master s degree in computer science, electronics engineering or a related field 3-5 years of experience in system testing for SaaS applications and Cyber Security platforms. Strong knowledge of networking protocols (TCP/IP, HTTP/HTTPS, DNS, VPN, IPSec, TLS, etc.). Strong understanding of security concepts such as firewalls, IDS/IPS, zero-trust architecture, and cloud security controls. Hands-on experience with test automation tools (Selenium, Robot Framework, PyTest, etc.). Proficiency in scripting and automation using Python, Bash, or similar languages. Experience working with cloud platforms such as AWS, Azure, or Google Cloud. Familiarity with containerization and orchestration tools like Docker and Kubernetes. Experience with CI/CD pipelines and DevOps processes. Strong troubleshooting and debugging skills in distributed systems and cloud environments. Preferred Qualifications: Knowledge of security frameworks such as SOC2, ISO 27001, and compliance standards. Experience with security testing tools such as Burp Suite, Nessus, Wireshark, or Metasploit. Familiarity with Infrastructure as Code (IaC) tools such as Terraform or Ansible. Certifications such as AWS Certified Security - Specialty, CCNA Security, CISSP, or CEH are a plus.

As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. Amazon Physical Stores is a store with no lines and no checkout you just grab and go! Customers use the Amazon Physical Stores app to enter the store, take what they want from our selection of fresh, delicious meals and grocery essentials, and go! Check it out at amazon.com/go. Our approach to problems is entrepreneurial. You will be challenged to invent, create and solve challenging problems as well as wear many hats and collaborate in an environment thats more startup than big company. You will need a strong ability to troubleshoot hardware, software, and network issues. As a Network Support Engineer, you seek resolution to Networking problems and mitigate risk, always ensuring a Customer Obsessed experience has occurred. You will be working on services with a direct impact on the customer experience. If you are excited about the opportunity to learn and work on networks, distributed systems, enjoy trouble shooting and solving complex problems, consider the opportunities to work with Amazon Physical Stores and the Just Walk Out Technology. You will help solve a variety of challenges and offer your expertise in growing the knowledge of your peers via team collaboration. We consistently whiteboard so be comfortable writing and supporting your ideas on the team board. You will play an active role in defining the support processes for technologies in partnership with other technology leaders within and possibly outside the team. You should be comfortable with a level of ambiguity thats higher than most projects and relish the idea of solving big challenges. You will also mentor other engineers in your area of expertise. Along the way, we guarantee that youll work hard, have fun and impact many customers! This role requires the flexibility to work 5 days a week (occasionally on weekends) in the night shift. AWS Support is 24x7x365 operations and work timings for this role is in India night time i.e. 10 PM to 6 AM IST. About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn t followed a traditional path, or includes alternative experiences, don t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating that s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there s nothing we can t achieve. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We re continuously raising our performance bar as we strive to become Earth s Best Employer. That s why you ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BS/MS in Computer Science or Engineering 5 to 8 years of extensive experience in Network administration Strong network analysis fundamentals and robust troubleshooting skills Strong IP networking fundamentals and extensive experience in TCP/IP (internals and flow control), UDP, DNS DHCP In-depth knowledge of and experience with major internet routing protocols; BGP, OSPF etc. Experience with protocols and technologies such as STP, PVST, First Hop Redundancy Protocols, VRRP, QoS, NTP, 802.1x NetFlow. Experience with network operating systems such as Cisco IOS and JUNOS. Preferred CCNA / CCNP or JNCIA Certified individuals Experience working in a Linux/Unix environment Experience in automation via Bash/shell scripting and Perl/Python programming. Excellent verbal written communication skills.

As a Junior IT Administrator*, you will be the first responder to day-to-day tech hiccups, ensuring our developers, designers, and teams have a seamless technical environment. While you don t need prior professional experience, you must bring a hunger to learn, a logical approach to problem-solving, and a love for all things hardware, systems, and support.Key Responsibilities* Access and Password management, including enforcing policies for secure credentials. Implement and maintain Access Control Management systems to ensure proper authorization and secure access to systems and data. Manage Password Management tools and practices, supporting secure credential lifecycle and compliance. Serve as the first line of IT support for all internal technical queries hardware, software, and network-related. Configure, install, and maintain laptops, desktops, workstations, printers, and mobile devices. Provide tech support for onboarding and offboarding system provisioning, credential management, and access control. Assist with network configuration and basic troubleshooting (Wi-Fi, LAN, IPs, etc). Ensure antivirus and system updates are applied regularly across all endpoints. Help maintain and audit IT inventory, software licenses, and asset tagging. Coordinate with external vendors for hardware servicing and procurement. Assist in setting up conference rooms, AV equipment, and internal events as required. Support the IT team in internal security best practices, backup processes, and infrastructure health. Required Skills and Qualifications*Must-Haves:* Bachelor s degree in Computer Science, Information Technology, or related discipline. Basic understanding of OS platforms Windows, macOS, and Linux. Familiarity with networking concepts (IP, DNS, DHCP) and troubleshooting. Excellent communication and documentation skills. Passionate about IT infrastructure, eager to build a career in system administration. Nice-to-Have:* Exposure to tools like Google Workspace, MDM solutions, remote desktop tools, and IT ticketing systems. Certifications like CompTIA A+/N+, CCNA, or Microsoft Fundamentals.

Job Title: Cloud Expert (L3 Support) - Azure/GCP/AWS Location: Noida and Bangalore Employment Type: Full-time/Hybrid Experience Required: 6-10 years ( with at least 4+ years in cloud operations ) Department: Cloud Infrastructure Azure/GCP/AWS , Network Security-IT Operations Job Summary: We are seeking a highly skilled Cloud Expert (L3 Support) with deep expertise in Microsoft Azure, Amazon Web Services (AWS), and Google Cloud Platform (GCP). This is an advanced-level technical role responsible for managing, optimizing, and resolving complex issues across multi-cloud environments. The ideal candidate should have strong troubleshooting skills, experience in infrastructure as code (IaC), and hands-on exposure to cloud security, networking, and automation. Key Responsibilities: Data Center Migration from Legacy to Cloud Provide L3-level troubleshooting and resolution for cloud-related incidents across Azure, AWS, and GCP. Analyze and resolve complex issues related to compute, storage, networking, identity, and cloud-native services. Engage in root cause analysis (RCA) and create post-mortem documentation. Cloud Operations Automation: Design, deploy, and maintain infrastructure using IaC tools (Terraform, ARM templates, CloudFormation, etc.) Develop and manage automation scripts using PowerShell, Python, Ruby, JSON or Bash. Implement monitoring, logging, and alerting frameworks (e.g., CloudWatch, Azure Monitor, Stackdriver). Security Compliance: Enforce cloud security best practices (IAM, encryption, firewalls, network segmentation). Participate in audits, security assessments, and implementation of compliance controls (e.g., ISO, SOC, HIPAA). Architecture Optimization: Collaborate with architecture teams to design scalable, secure, and cost-effective cloud solutions. Collaboration Documentation : Work closely with L1/L2 support teams, developers, and DevOps engineers. Document configurations, SOPs, runbooks, and architecture diagrams. Mentor junior staff and contribute to knowledge base. Required Skills Experience: Cloud Platforms (at least 2 required): Azure: Virtual Machines, Azure AD, VNets, NSGs, App Services, AKS, ARM templates AWS: EC2, IAM, VPC, S3, RDS, Lambda, CloudFormation, CloudWatch GCP: Compute Engine, VPC, Cloud IAM, GKE, Stackdriver, Deployment Manager Cloud Health for any Environment General Skills: Minimum 6-10 years of IT experience with 4+ years in cloud operations Deep understanding of networking concepts (DNS, VPN, IP routing, firewalls, load balancers, DHCP, Access-list, Ip Subnetting and Switching) Experience with monitoring and alerting platforms (Datadog, Splunk, Prometheus,Netflow and Solarwinds etc.) Familiarity with DevOps practices and CI/CD pipelines (GitHub Actions, Jenkins, Azure DevOps, Kubernetes) Certifications (preferred): Microsoft Certified: Azure Administrator / Solutions Architect AWS Certified Solutions Architect - Associate/Professional Google Professional Cloud Architect or Engineer CCNA/CCNP Preferred Qualifications: Graduate/ BCA/MCA /B.Tech/B.E. Soft Skills: Must have Strong communication and analytical skills to interact directly with Client. Ability to lead incident bridges and provide technical leadership under pressure. Eagerness to learn new technologies and drive continuous improvement. Reporting To: Operations Manager / Senior Technical Lead