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4.0 - 9.0 years
6 - 11 Lacs
Hyderabad
Work from Office
The Amazon Helpdesk is the first place for Amazon employees to go with technical questions and problems with Amazons desktops, laptops, mobile devices, network services and software. The Amazon Helpdesk works with Amazon and Amazon service managers and other staff to maintain internal solutions and respond to employees technical issues. Additionally, they manage all the on-premise infrastructure including servers, network device, telephony and printers. Amazon.com is looking for a dynamic and motivated IT Support Engineer to join their IT Services Team. If you are customer-focused with strong problem-solving skills and have experience with Chrome OS and Windows environments, we want to talk with you. As a member of the team you will have the opportunity to develop your career by maintaining and supporting Amazon s unique corporate infrastructure, service platforms and employees. This is a challenging role that demands strong communication skills, technical, analytical and problem-solving competencies and most importantly, customer obsession. Provide ticket-based, walk-up and remote Helpdesk support for Amazon s growing multi-site user base and environments. Direct internal and external service provider engagements, as needed, in the processing of support requests for effective and timely resolution of issues. Manage various routine processes such as new hire onboards, computer life cycle management, asset management, computer imaging, hardware warranty support and hardware recycling. Participate in the development, implementation and administration of processes and procedures to ensure the reliability, recoverability, and optimum performance of user hardware and local services. Work in tandem with the rest of the IT Operations team to uphold system SLAs with a rotating On-call schedule for production support issues. Research, procure, vet and deploy new hardware and software solutions. A day in the life Windows/Mac/Linux OS deployment Providing remote tech support User hardware/software/peripheral support LAN troubleshooting and support Hardware procurement and asset management Creating and maintaining documentation The Amazon Helpdesk is the first place for Amazon employees to go with technical questions and problems with Amazons desktops, laptops, mobile devices, network services and software. The Amazon Helpdesk works with Amazon and Amazon service managers and other staff to maintain internal solutions and respond to employees technical issues. Additionally, they manage all the on-premise infrastructure including servers, network device, telephony and printers. Amazon.com is looking for a dynamic and motivated IT Support Engineer to join their IT Services Team. If you are customer-focused with strong problem-solving skills and have experience with Chrome OS and Windows environments, we want to talk with you. As a member of the team you will have the opportunity to develop your career by maintaining and supporting Amazon s unique corporate infrastructure, service platforms and employees. This is a challenging role that demands strong communication skills, technical, analytical and problem-solving competencies and most importantly, customer obsession. 4+ years of corporate setting Windows, Mac or Linux Operating systems support experience Experience troubleshooting integrated and interdependent computer systems Experience maintaining zebra thermal printers, troubleshooting thin clients, PCs, scanners, and portable handheld terminals CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications Experience in a dynamic environment with a high degree of customer service
Posted 4 weeks ago
3.0 - 8.0 years
10 - 14 Lacs
Bengaluru
Work from Office
Not Applicable Specialism Microsoft Management Level Senior Associate & Summary At PwC, our people in cybersecurity focus on protecting organisations from cyber threats through advanced technologies and strategies. They work to identify vulnerabilities, develop secure systems, and provide proactive solutions to safeguard sensitive data. As a cybersecurity generalist at PwC, you will focus on providing comprehensive security solutions and experience across various domains, maintaining the protection of client systems and data. You will apply a broad understanding of cybersecurity principles and practices to address diverse security challenges effectively. Why PWC & Summary The Operations Engineer is responsible for operations of Digital Products and Technology Supporting Business Applications. While the engineer will not do development work , they perform code release deployments and technology upgrades to these environments and will be required to troubleshoot and monitor issues that require knowledge of development languages, COTS applications, and infrastructure (cloud and on prem). This role has a broad knowledge of the business functions to resolve critical and strategic customer technology challenges. Delivery of support will be provided through a combination of staff, contractors and vendor managed service agreements. This team is responsible for driving success around Service Level Agreements for Level 2 and 3 application support services regardless of delivery source. s Job Summary The Operations Engineer is responsible for operations of Digital Products and Technology Supporting Business Applications. While the engineer will not do development work , they perform code release deployments and technology upgrades to these environments and will be required to troubleshoot and monitor issues that require knowledge of development languages, COTS applications, and infrastructure (cloud and on prem). This role has a broad knowledge of the business functions to resolve critical and strategic customer technology challenges. Delivery of support will be provided through a combination of staff, contractors and vendor managed service agreements. This team is responsible for driving success around Service Level Agreements for Level 2 and 3 application support services regardless of delivery source. The Resource will be expected to take up weekend support as needed. Certifications Preferred Azure, AWS, Terrafor,, ITIL Certification(s), or CCNA/P 3+ years of experience in engineering and / or development Preferred Knowledge/Skills Demonstrates extensive abilities and/or a proven record of success as a team leader by Using tools like Azure DevOps/VSTS, validate requirements, deploy, and troubleshoot deployments of code and technologies in stage and production environments. Demonstrating communication skills and the ability to drive continuous performance improvements with stakeholders, vendors and technology subject matter experts. Develop, troubleshoot and operate Terraform IaC (infrastructure as code); Building, maintaining and controlling stage and production environments. Troubleshooting incidents in stage and production environments. Being proactive in monitoring and alerting capabilities exist for all components of the platform. Ensuring system health and capacity is reviewed and enhanced as needed. Documenting Standard Operating Procedures (SOPs), and performing knowledge transfer to others. Managing Azure (Required) / AWS / GCP or distributed VMware environments. Demonstrating knowledge of at least one container technology such as Docker and one database technology such as MySQL, MSSQL, or Postgresql. Working with code management tooling such as Github or Gitlab. Possessing knowledge of CI/CD pipeline tooling and deployments. Demonstrating Linux and Windows administration experience; and, Possessing experience in configuration management across a multiplatform estate such as Ansible, Puppet or Salt. Developing and maintaining a current understanding of the technical architecture and designs associated with the application services delivered, and all relevant enabling technologies. Defining and maintaining administrative processes that support existing and new application services and capabilities; and, Working in complex technical environments. Mandatory skill sets Azure Devops Preferred skill sets Certifications Preferred Azure, AWS, Terrafor,, ITIL Certification(s), or CCNA/P 3+ years of experience in engineering and / or development Years of experience required 3 to 6 years Education qualification BTech/BE/MTech from reputed institution/university as per the hiring norms Minimum years experience required Add here AND change text color to black or remove bullet and section title if not applicable Additional application instructions Add here AND change text color to black or remove bullet and section title if not applicable Education Degrees/Field of Study required Bachelor Degree Degrees/Field of Study preferred Required Skills Azure Devops Accepting Feedback, Accepting Feedback, Active Listening, Agile Methodology, Analytical Thinking, Azure Data Factory, Communication, Creativity, Cybersecurity, Cybersecurity Framework, Cybersecurity Policy, Cybersecurity Requirements, Cybersecurity Strategy, Embracing Change, Emotional Regulation, Empathy, Encryption Technologies, Inclusion, Intellectual Curiosity, Learning Agility, Managed Services, Optimism, Privacy Compliance, Regulatory Response, Security Architecture {+ 8 more} Travel Requirements Government Clearance Required?
Posted 4 weeks ago
7.0 - 12.0 years
10 - 14 Lacs
Hyderabad
Work from Office
We are seeking a seasoned and proactive IT Lead to oversee and enhance our organization s IT infrastructure, security posture, and end-user computing environment. This leadership role demands deep technical expertise across networking, device management, server architecture, and cybersecurity, along with a proven track record in leading and mentoring IT support and infrastructure teams. You will be responsible for planning, implementing, optimizing, and maintaining all aspects of IT infrastructure and services while also managing a team of 5-8 IT professionals. Your mission is to ensure a reliable, secure, and scalable technology environment that aligns with business goals. Key Responsibilities Infrastructure & Network Management Design, deploy, and manage network infrastructure, including LAN, WAN, Wi-Fi, firewalls, switches, and routers. Ensure high availability and performance of on-premises and cloud-hosted infrastructure. Proactively monitor and remediate performance issues or risks in network and server environments. Security Oversight Define and implement best-in-class cybersecurity practices, including endpoint protection, patching strategies, firewalls, VPNs, and access control. Conduct vulnerability assessments and initiate remediation processes for security gaps. Ensure compliance with data protection standards (e.g., ISO 27001, GDPR, SOC2). Asset & Device Management Oversee lifecycle management of IT assets: procurement, deployment, monitoring, and decommissioning. Implement and manage MDM/EMM solutions to secure and control endpoints (laptops, mobile devices). Enforce standardization of operating environments and configurations across the organization. Server & Systems Administration Manage physical and virtualized servers (Windows/Linux) and cloud infrastructure (e.g., AWS, Azure, GCP). Administer AD, DNS, DHCP, backup systems, and centralized authentication (SSO, LDAP). Implement and optimize automation for server and application deployment. Team Leadership & Collaboration Lead, mentor, and develop a team of 5-8 IT engineers and support specialists. Define and track KPIs and SLAs for support and operational excellence. Collaborate with business units and leadership to align IT strategy with organizational goals. IT Governance & Operational Excellence Develop IT policies, SOPs, and disaster recovery plans. Manage service desk operations ensuring timely resolution of IT incidents and requests. Drive continuous improvement initiatives, vendor evaluations, and tool rationalization. Skills: Technical Proficiency 7+ years of experience in IT infrastructure and network administration, with 2+ years in a leadership capacity. Strong expertise in managing firewalls (e.g., Fortinet, Palo Alto), VPNs, and network security tools. Experience with Windows/Linux servers, Active Directory, Office 365, Exchange, and Azure AD. Familiarity with cloud infrastructure, virtual environments (e.g., VMware/Hyper-V), and automation tools. Proficient in IT asset management systems, ticketing platforms, and monitoring tools. Leadership & Communication Demonstrated ability to lead and scale technical teams. Excellent stakeholder management, reporting, and cross-functional collaboration. Strong problem-solving, crisis response, and strategic planning capabilities. Preferred Qualifications Certifications such as CCNA/CCNP, CompTIA Security+, Microsoft Certified: Azure Administrator, or CISSP. Experience working in regulated industries or with compliance requirements. Knowledge of DevSecOps and integrating security into CI/CD pipelines. Open Date: Jul-04-2025
Posted 4 weeks ago
3.0 - 5.0 years
6 - 10 Lacs
Visakhapatnam
Work from Office
Job Summary We are looking for a hands-on and technically proficient IT Engineer with 3-5 years of experience to support and maintain our organizations IT systems, devices, and network infrastructure. The ideal candidate will have a strong foundation in troubleshooting hardware and software issues, ensuring system uptime, and maintaining IT and security standards across the organization. This role is critical to the health of our IT operations and involves day-to-day support of end-user devices, network components, servers, and IT asset lifecycle management. Key Responsibilities Device & Hardware Support Diagnose, repair, and troubleshoot issues related to laptops, desktops, printers, peripherals, and servers. Perform OS and software installations, upgrades, and patch management. Manage inventory and documentation of all hardware devices. Network & Connectivity Support Resolve network-related issues (LAN, WAN, VPN, Wi-Fi, switches, routers). Assist in the configuration and monitoring of firewalls, DHCP, DNS, and other network services. Work with senior engineers to optimize and maintain network performance and uptime. Infrastructure & System Maintenance Support on-premise and cloud-hosted environments (e.g., Windows/Linux servers, Active Directory, Office 365). Execute regular system health checks, maintenance tasks, and updates. Help with backups, restores, and disaster recovery processes. IT Security & Compliance Follow IT security best practices and support implementation of endpoint protection tools, patching, and access control policies. Assist in conducting regular IT audits and vulnerability remediations. Ensure compliance with internal standards and support external audits where necessary. IT Operations & Asset Management Maintain accurate records of all IT assets using asset management tools. Support hardware/software procurement and lifecycle management. Monitor support requests via helpdesk/ticketing systems and ensure timely resolution. Skills: Required Skills & Qualifications Technical Skills 3-5 years of experience in IT support, infrastructure maintenance, or system administration. Solid understanding of hardware troubleshooting for laptops, desktops, and servers. Experience with network support: TCP/IP, DHCP, DNS, switching, and routing. Proficiency in Windows and/or Linux system administration. Familiarity with Active Directory, Office 365, antivirus tools, and backup solutions. Exposure to tools for IT asset management, remote support, and ticketing (e.g., Jira, ServiceNow). Soft Skills Strong analytical and problem-solving mindset. Ability to prioritize and manage multiple technical issues simultaneously. Excellent interpersonal and communication skills. High level of responsibility and attention to detail. Preferred Qualifications Certifications such as CompTIA A+, Network+, Microsoft Certified: Windows Server/Modern Desktop, or CCNA. Experience in scripting or automation (PowerShell, Bash) is a plus. Prior involvement in IT projects or infrastructure upgrades. Open Date: Jul-04-2025
Posted 4 weeks ago
4.0 - 7.0 years
22 - 25 Lacs
Bengaluru
Work from Office
Who We Are Zadara is a leading provider of AI edge clouds, delivering a groundbreaking distributed cloud platform purpose-built for sovereign AI applications. Zadara platform powers advanced AI capabilities with the simplicity, agility, and flexibility of cloud computing while ensuring seamless multi-tenancy through fully automated, end-to-end provisioning of compute, storage, and networking resources. Zadara s vision is to build and operate the largest global Edge Cloud Network to enable innovative technologies & services that improve the way the world communicates, works, heals, travels and plays. We have a global and diverse workforce that is growing as we expand our customer base. Together as a team we are making an impact on the Edge Cloud market. Our Zadarian Culture All Zadarians are finding their edge by living and breathing our core values; All Belonging, Accountable together, Exceptionally focused, Flexible, Trailbreaking, and Zealous. We believe that good things happen to people and business in a culture of choice. Where diverse and individual needs, wants and wishes are respected and rewarded where the possibilities are limitless. Here you can, breakout and breakthrough to do your best work. What Diversity, Equity & Inclusion Mean to Us We believe in the power of Diversity, Equity, and Inclusion (DEI). Members of our distributed team come from different geographies and cultural backgrounds and we serve a diverse population. Our commitment to DEI helps us design better products and services, and serve our employees, customers, and partners. Our commitment to Diversity, Equity and Inclusion is critical to our vision and to our impact, and helps us boost our perspective, creativity, and growth. The Cloud Support Engineer II plays a pivotal role in ensuring the seamless operation and optimal performance of our cloud-based products across diverse customer environments. As part of our 24x7 global support team, this Tier II role is responsible for actively monitoring and responding to system-generated alerts, serving as an escalation point for complex issues related to servers, networking equipment, and cloud infrastructure.Key responsibilities of this role include leading advanced diagnostics, conducting detailed log analysis, performing in-house testing, and opening engineering tickets when necessary to drive resolution. The engineer is expected to collaborate closely with cross-functional teams to troubleshoot and resolve challenging technical issues, drive effective incident management, to take ownership of escalations from the Tier I team and work toward identifying the root cause of issues.This customer-facing role demands a strong blend of analytical acumen, deep technical expertise, and empathetic communication skills to deliver exceptional customer experiences. The engineer will be working with customers from across the globe and is expected to maintain a professional, respectful attitude in every interaction, upholding our high standards of support, and a genuine care for solving customer problems thoroughly and efficiently. Your day to day Build and maintain strong relationships with customers and partners. Ensure a customer-first approach in all interactions and maintain high satisfaction levels. Provide quality technical guidance and training . Monitor cloud services and infrastructure to proactively identify and resolve potential issues before they impact customers. Service, analysis and resolution of tasks and support tickets Prioritize and manage several open tasks at one time. Respond to tickets with urgency and clarity, via phone, email, or remote access, according to SLAs. Provide high-level technical support, following tickets through to resolution. Offer expert technical support for cloud-based and on-premises storage solutions, including object storage and network configuration. Troubleshoot complex issues related to networking, Linux operating systems, and cloud computing environments. Own escalations from the Tier I team and drive detailed investigations to identify the root cause. Open engineering tickets when needed, supported by in-depth log analysis and results from internal testing. Collaborate with engineering and product teams as necessary to ensure resolution. Participate in creating high-quality Root Cause Analysis (RCA) reports for customers, with a strong understanding of the issue and the ability to clearly present the findings. This role includes on-call responsibilities, including weekends and public holidays, as part of a rotational schedule to support high-priority escalations and ensure continuous service availability. Work closely with management and senior members of different departments and third-party vendors to identify recurring problems and contribute to long-term solutions. Actively contribute to the Support knowledge base by creating clear, comprehensive training materials and documentation for internal and external use. Document best practices, incident post-mortems, and troubleshooting runbooks, updating knowledge base. Contribute to continuous improvement efforts in support delivery processes and tooling. Basic Qualifications 4 - 7 years experience in technical customer support. Outstanding communication skills, both written and verbal, with fluency in English. Excellent interpersonal and customer service skills including prior client-facing experience. Strong understanding of storage technologies (SAN, NAS, object storage) and networking principles. Proficient in cloud computing services (AWS, Azure, Google Cloud) with a focus on storage and networking solutions. In-depth knowledge of Linux OS, including system administration and troubleshooting. Excellent problem-solving skills and the ability to work under pressure. Effective time management skill working on multiple issues at once. Develop and maintain technical documentation, guides, and FAQs to assist customers and promote self-service troubleshooting. Ability to work with and successfully communicate with those who are technically proficient and with those with limited understanding of technical concepts. Understanding of ITIL V3 concepts, processes and functions. Your education Bachelors Degree in Computer Science, Engineering or related field. Nice to have Experience with systems and technologies (VMware, KVM, Docker, Kubernetes) Solid experience with microservices (Docker, K8S) Solid experience in storage technologies and protocols (RAID, NFS, SMB, iSCSI, FC, S3, Swift) Hands-on experience in Openstack (managing and troubleshooting) Solid experience with cloud services (AWS, Azure, GCP) Experience with configuration management systems (Ansible, Chef, Puppet) At least CCNA-level experience in Networking AdministrationL3 network equipment configuration (BGP, OSFP, etc.) Experience with ip tables in Linux and network-level ACLs Full-stack or backend developers are welcome. Zadara is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics. Our recruitment process may include the use of AI-powered search tools to proactively identify candidates based on job requirements. Please review Zadaras Privacy Policy here Please review Levers Privacy Policy here
Posted 4 weeks ago
5.0 - 10.0 years
3 - 7 Lacs
Gurugram
Work from Office
GENERAL SUMMARY State the main purpose(s) of the job in the organization. What is the general level of responsibility? Network Engineer will be responsible for day-to-day operations/alerts/events. Person should have deep understanding of ITIL & technical processes and ensure adherence to it. Person will be responsible for working with different cross functional teams to onboard new transitions & processes or improving the existing ones. This role requires specialized technical skills in Windows/Linux/Monitoring tools/Network/Database to handle technical escalations. Person will be responsible for managing functional escalations and will be working as representative of NOC function. COMPETENCIES Drive for Results Innovation & Agility Leading & Enabling Change Building Effective Partnerships Developing Self & Others . Band: Band 5 Band Description: Complex Processor; understands complex processes and takes initiative to improve them. Generally under general supervision to direction. Strong knowledge and application of techniques, procedures, standards, and policies. Band Competencies: Manages time and competing priorities to complete assignments, applies learning to solve problems in new ways, understands and supports change, supports and collaborates with others; open to diverse views, develops self and supports team learning. (Please refer to the Leader Level Framework for a more detailed description) PRINCIPAL RESPONSIBILITIES State the primary responsibilities of the role and the primary tasks for each function. Working as NOC Engineer in 24x7 support, monitoring of day to day operations/alerts/events, ensuring process adherence. Providing overall guidance and supervision to the team. 30% Leading technical transitions & getting required technical upskilling. Managing technical/functional escalations and coming up with the resolution. Acting as process owner of Level 2 Support & Event management and liaison with other service management processes 30% Identifying gaps and improvement areas. Formulate and implement corrective measures. Organize and prioritize workload. Imbibing new ideas & suggestions for overall growth/improvement of process 15% Maintaining documentation of new technical transitions/processes and ensuring the knowledge transfer to the team 10% To prepare management reports & dashboards to track the critical KPIs 10% Perform other duties, as assigned. 5% TOTAL 100% MINIMUM REQUIREMENTS EDUCATION: Bachelors FIELD OF STUDY: Computers, IT EXPERIENCE: 5+ Years CERTIFICATION(S): ITIL, CCNA KNOWLEDGE, SKILLS, ABILITIES, AND OTHER ATTRIBUTES: Strong experience of Palo Alto Firewall installation, management & support on prem as well as in cloud like AWS, Azure along with Global Protect VPN Strong Working knowledge of Routing protocol like BGP, OSPF, EIGRP, VRF and Switching technologies like LACP, STP, Trucking, VPC, dot1x Working knowledge on Cisco SDWAN Good knowledge of Cisco ISE, Posturing and Meraki Wireless Good Knowledge of Cisco Umbrella Good Understanding of Cloud (Azure, AWS) networking Work with Security team to fix vulnerabilities identified in network devices. Facilitate investigation of complex technical issues. Identify and escalate issues and work with vendors till issue closure, provide RCA. Monitor instructions received or sent via internal monitoring system. Perform health checks, system connectivity, consistency, and data integrity. Understanding of Datacenter architecture, Network links LAN/WAN, routers, switches & interfaces Virtualization, Windows & Storage. Consistent track record in bringing in innovative ideas and its implementation to improve the overall effectiveness of NOC. Good Experience of ITIL Processes i.e. Incident/Problem/Change/Event Management Advanced proficiency with MS Office Tools, Visio, Service Now, Reporting Good communication & interpersonal skills. Standout Colleague & self-motivating. Skill Set Tools: Palo Alto, Cisco routing & switching, F5 Load balancers, Avaya, SolarWinds, CA APM, Splunk, ExtraHop, Nagios, Basic OS understanding. PREFERRED QUALIFICATIONS EDUCATION: Bachelors FIELD OF STUDY: Computers, IT EXPERIENCE: 5+ Years CERTIFICATION(S): CCNA, CCNP, Palo Alto Certified, ITIL. KNOWLEDGE, SKILLS, ABILITIES, AND OTHER ATTRIBUTES: Expert level experience of Palo Alto Firewall installation & management. Monitoring tools experience like Datadog, Thousand Eye, Cacti, Solarwinds, Splunk, Extrahop, Nagios. Working experience of Cloud networking services i.e. AWS, Azure Good background in IT Infrastructure & Datacenter Services with an emphasis on networking & downtime analysis. Automation & scripting experience. A temporary worker is engaged through a staffing agency for a particular project or for a specific period of time, generally not to extend beyond six months. A temporary worker is considered an employee of the staffing agency and paid by such agency. All temporary workers must pass a pre-employment screen, administered by the staffing agency, as well as sign a NDA (Non-Disclosure Agreement) with respect to their services at the Company. The temporary worker must work on site under a manager s supervision. All work equipment and supplies are provided by Encore. All direction and oversight must come from the staffing agency, who is the employer of the temporary worker. Any changes to shift circumstances or schedule must also come from the staffing agency. Responsibilities A temporary worker is engaged through a staffing agency for a particular project or for a specific period of time, generally not to extend beyond six months. A temporary worker is considered an employee of the staffing agency and paid by such agency. All temporary workers must pass a pre-employment screen, administered by the staffing agency, as well as sign a NDA (Non-Disclosure Agreement) with respect to their services at the Company. The temporary worker must work on site under a manager s supervision. All work equipment and supplies are provided by Encore. All direction and oversight must come from the staffing agency, who is the employer of the temporary worker. Any changes to shift circumstances or schedule must also come from the staffing agency. Position Status Full time
Posted 4 weeks ago
5.0 - 10.0 years
6 - 7 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Key Responsibilities: Network Design & Implementation: Design, deploy, and maintain data center network infrastructure, including routers, switches, firewalls, and load balancers. Ensure scalability and redundancy of the network to meet business needs. Collaborate with system and security teams to integrate network services with other infrastructure components. Performance Monitoring & Troubleshooting: Monitor network performance, availability, and security using tools such as SolarWinds, PRTG, or Nagios. Identify and resolve network issues, minimizing downtime and ensuring business continuity. Perform regular system health checks and proactive maintenance. Security & Compliance: Implement network security measures such as firewalls, VPNs, IDS/IPS, and access controls. Ensure compliance with industry standards and security policies (e.g., ISO 27001, NIST, GDPR). Respond to and mitigate security incidents as needed. Cloud & Virtualization Integration: Work with hybrid cloud environments (AWS, Azure, Google Cloud) and their networking components (VPCs, VPNs, SD-WAN). Manage network connectivity within virtualized environments such as VMware, Hyper-V, or Nutanix. Documentation & Reporting: Maintain detailed documentation of network configurations, diagrams, and standard operating procedures. Prepare regular reports on network performance, capacity planning, and incident resolution. Capacity Planning & Upgrades: Evaluate network capacity and recommend improvements to meet future demands. Assist in planning and executing hardware/software upgrades with minimal disruption. Collaboration & Support: Work closely with IT and operations teams to support business applications and services. Provide technical support and training to junior network staff. Required Skills & Qualifications: Bachelors degree in Computer Science, Information Technology, or a related field. Minimum 5-10 years of experience in data center networking. Strong knowledge of networking protocols (BGP, OSPF, VLANs, STP, QoS, etc.). Experience with enterprise-grade networking equipment (Cisco, Juniper, Arista, etc.). Familiarity with SDN (Software Defined Networking) and automation tools (Ansible, Terraform). Hands-on experience with firewalls (Fortinet, Palo Alto, Cisco ASA). Working knowledge of cloud networking (AWS VPC, Azure VNets). Certifications such as CCNA, CCNP, JNCIA, or equivalent are highly preferred. Strong analytical and problem-solving skills. Excellent communication and teamwork abilities. Join the Cloud4c Talent Community If youre looking for a place that elevates creativity with humanity, work that is as innovative as it is fun, and people who lead with both head and heart, youve found it and our doors are open for you. Click to register with our Talent Community. Well keep your information and reach out to you when we post opportunities in the future that might be a fit. Sign Up
Posted 4 weeks ago
3.0 - 8.0 years
5 - 10 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Job : We are looking for a skilled Network Firewalls and Load Balancer Engineer with 3 + years experience. The ideal candidate will have extensive experience in managing and securing network infrastructure, with a focus on firewalls and load balancing technologies. Responsibilities: Design, implement, and manage firewall and load balancing solutions to ensure network security and optimal performance. Monitor network traffic and performance, identifying and mitigating potential threats and bottlenecks. Configure and maintain firewalls, including rule sets, VPNs, and security policies. Implement and manage load balancing solutions to distribute network traffic efficiently. Conduct regular security audits and vulnerability assessments, implementing corrective actions as needed. Collaborate with network engineers and other IT staff to develop and maintain network security protocols. Provide technical support and troubleshooting for firewall and load balancing issues. Stay updated with the latest security trends, technologies, and best practices. Document network configurations, changes, and incident response activities. Requirements: Bachelors degree in Computer Science, Information Technology, or a related field. Relevant certifications (e.g., CCNA, CCNP, CISSP, F5 Certified BIG-IP Administrator). Proven experience in network security, firewall management, and load balancing. Strong knowledge of network protocols, firewall technologies, VPNs, IDS/IPS, and load balancing solutions (e.g., F5, Citrix ADC). Excellent problem-solving and analytical skills. Ability to work independently and as part of a team. Join the Cloud4c Talent Community If youre looking for a place that elevates creativity with humanity, work that is as innovative as it is fun, and people who lead with both head and heart, youve found it and our doors are open for you. Click to register with our Talent Community. Well keep your information and reach out to you when we post opportunities in the future that might be a fit. Sign Up
Posted 4 weeks ago
7.0 - 12.0 years
9 - 14 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Job : We are looking for a skilled Network Firewalls and Load Balancer Engineer with 7 + years experience. The ideal candidate will have extensive experience in managing and securing network infrastructure, with a focus on firewalls and load balancing technologies. Responsibilities: Design, implement, and manage firewall and load balancing solutions to ensure network security and optimal performance. Monitor network traffic and performance, identifying and mitigating potential threats and bottlenecks. Configure and maintain firewalls, including rule sets, VPNs, and security policies. Implement and manage load balancing solutions to distribute network traffic efficiently. Conduct regular security audits and vulnerability assessments, implementing corrective actions as needed. Collaborate with network engineers and other IT staff to develop and maintain network security protocols. Provide technical support and troubleshooting for firewall and load balancing issues. Stay updated with the latest security trends, technologies, and best practices. Document network configurations, changes, and incident response activities. Requirements: Bachelors degree in Computer Science, Information Technology, or a related field. Relevant certifications (e.g., CCNA, CCNP, CISSP, F5 Certified BIG-IP Administrator). Proven experience in network security, firewall management, and load balancing. Strong knowledge of network protocols, firewall technologies, VPNs, IDS/IPS, and load balancing solutions (e.g., F5, Citrix ADC). Excellent problem-solving and analytical skills. Ability to work independently and as part of a team. Join the Cloud4c Talent Community If youre looking for a place that elevates creativity with humanity, work that is as innovative as it is fun, and people who lead with both head and heart, youve found it and our doors are open for you. Click to register with our Talent Community. Well keep your information and reach out to you when we post opportunities in the future that might be a fit. Sign Up
Posted 4 weeks ago
5.0 - 8.0 years
10 - 14 Lacs
Bengaluru
Work from Office
Meet the team: Join our dynamic IT department as a Network Engineer Level 3 ! This senior-level role is crucial in providing technical support and expertise in the maintenance, troubleshooting, and enhancement of desktop and end-user computing environments. If youre passionate about network design and planning, and enjoy solving complex issues, youll thrive in our collaborative and innovative team. Where you come in: You design and plan network architecture based on organizational requirements. You plan and configure network components such as routers, switches, firewalls, load balancers, and wireless access points. You determine network capacity and scalability needs. You install and configure networking hardware and software. You set up and maintain IP addressing, subnets, VLANs, and routing protocols. You deploy security measures like firewalls, intrusion detection systems, and encryption protocols. You monitor network performance and identify bottlenecks or issues. You perform regular maintenance tasks, updates, and patches to ensure network stability. You troubleshoot network outages, connectivity problems, and security breaches. You implement and maintain network security measures to protect against unauthorized access and cyber threats. You stay updated with security best practices and industry standards. You ensure compliance with relevant regulations and policies related to network security and data privacy. You analyze network traffic patterns and optimize network performance. You implement Quality of Service (QoS) to prioritize network traffic based on business needs. You recommend and implement network upgrades to meet changing demands. You work closely with cross-functional teams to understand network requirements. You collaborate with system administrators, software developers, and other IT professionals to ensure seamless integration of network services. You maintain accurate and up-to-date network documentation, including diagrams, configurations, and procedures. You create documentation for network standards and guidelines. You establish exceptional relationships with various departments, consultants, external agencies, and leadership, resulting in increased process efficiency, improved communication, and reduced cycle time. You utilize various sources of data to analyze, suggest opportunities for process improvements, and implement system changes throughout the team. You maintain a collaborative and productive working relationship with your peers. You achieve service level goals and quality targets, managing and coaching employees to department performance standards. You adhere to change control processes and procedures. You accurately document and communicate instances of system failures, repairs, installations, or changes. You provide ongoing support and guidance, including taking escalation calls. You implement, communicate, and interpret new and existing policies and procedures to staff members. You assume and perform other duties as assigned. You meet or exceed monthly, quarterly, and annual department metrics. What makes you successful: You have several years of experience in Network Engineering or a related role, with a focus on troubleshooting complex technical issues. You possess strong problem-solving, analytical, and communication skills. Your subject matter expertise in networking technologies is exceptional. Your deep understanding of Networking technology, TCP/IP, Cisco and/or Extreme Routing/Switching/WiFi is crucial. You have a bachelors degree in Computer Science, Information Technology, or a related field (or equivalent experience). Your professional certifications such as Cisco CCNA/CCNP are highly desirable. Your proficiency in network hardware and software configuration is excellent. Your experience with network monitoring tools and troubleshooting techniques is solid. Your knowledge of network security principles and best practices is strong. Your deep understanding of an ITIL compliant environment, and experience with ServiceNow for all aspects of this, is essential. Your experience with routers, TCP/IP networking, Wi-Fi, and server-client relationships is important. Cisco and/or Extreme certifications are desirable. You are fluent in English, both written and oral communication. Your verbal and written communication skills, including effective listening skills and the ability to communicate accurately and effectively in person, over the telephone, through email, and other business correspondence, are excellent. You have proven capability to handle challenging situations, a positive attitude with passion and drive. You show aptitude, initiative, follow-through, and have strong project management skills. What you ll get: A front row seat to life changing CGM technology. Learn about our brave #dexcomwarriors community . A full and comprehensive benefits program. Growth opportunities on a global scale. Access to career development through in-house learning programs and/or qualified tuition reimbursement. An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve. Expereince and Education: Typically requires a Bachelor s degree and a minimum of 5 - 8 years of related experience
Posted 4 weeks ago
3.0 - 6.0 years
5 - 10 Lacs
Gurugram
Work from Office
Job Title: IT Administrator Location: Gurugram Experience: 610 years Job Type: Full-Time Reports To: Head of Engineering About Us: We are a young tech startup with the aim to drive Transformational Social Change at scale, in the Blue-Collar Universe of 1Bn workers across South Asia, through Skilling, Jobs & Career growth, Social Platforms, and Financial Inclusion. Job Description We are looking for a proactive and experienced IT Administrator to join our fast-paced startup. You will be responsible for managing and scaling the company’s IT infrastructure, ensuring security, uptime, and efficiency of all IT systems. This role demands hands-on experience with a broad range of IT operations, excellent problem-solving skills, and the ability to work independently in a dynamic environment. Key Responsibilities IT Infrastructure Management: Set up, configure, and maintain physical and virtual servers, routers, switches, firewalls, and other network components. Ensure high availability, performance, and security of on-prem infrastructure. Inventory & Asset Management: Maintain hardware inventory, including procurement, tagging, warranty tracking, and lifecycle management. Security & Firewall Administration: Manage and configure firewalls and endpoint security solutions. Implement and monitor security protocols to safeguard internal systems and data. Access & Identity Management (IAM): Manage employee onboarding/offboarding with role-based access control across IT systems and SaaS tools. Network Management: Monitor and troubleshoot LAN/WAN, VPNs, and internet connectivity issues across office locations. IT Policies & Compliance: Define and enforce IT policies, usage standards, and compliance with data security protocols. User Support & Troubleshooting: Provide L1/L2 support to employees for laptops, software tools, network, and printer-related issues. Set up new workstations and user environments including email, open office tools, collaboration apps, etc. Software & Tool Administration: Manage licenses and updates for productivity tools such as Google Workspace / Microsoft 365, Open Office Suite, Zoom, Slack, etc. Requirements Bachelor's degree in information technology, Computer Science, or related field. 6–10 years of experience in IT administration, preferably in a startup or dynamic environment. Strong knowledge of: Network hardware (routers, switches, LAN/WAN) Firewall configuration and network security tools Windows, Linux and Mac operating systems Open-source tools like OpenOffice, and IT ticketing systems Server provisioning (on-prem and cloud-based) Good understanding of ITIL practices and IAM frameworks. Experience with cloud infrastructure (AWS/Azure/GCP) is a plus. Strong documentation, communication, and time-management skills. Proactive, solutions-oriented mindset with the ability to multitask. Preferred Skills (Good to Have) Prior exposure to ISO 27001 or SOC2 compliance processes. Familiarity with remote support tools and device management solutions (e.g., Jamf, Intune, MDMs). CCNA certification or equivalent networking certification. Experience with automation/scripting tools (e.g., PowerShell, Bash, Python). Why Join Us? Opportunity to build and shape IT systems from the ground up. High ownership and impact role with cross-functional collaboration. Work in a startup where innovation, speed, and learning are part of the culture.
Posted 4 weeks ago
0.0 - 5.0 years
3 - 5 Lacs
Noida, New Delhi, Gurugram
Work from Office
Greetings, We are Hiring for International Technical Support Executive for Gurgaon/Noida Job description Hiring for Leading ITES Companies In Gurgaon and Noida for Technical Support Salary - upto Rs 5 LPA (Hike based upon last drawn salary) Key Highlights: 1: Graduate with Fresher Can also apply 2: Experience- Minimum 1 yrs Exp technical support 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Knowledge of LAN, MAN, Windows Troubleshooting, Networking etc To get your Telephonic Interviews Scheduled kindly reach out to our expert HR's Via Whatsaap/Call Ayushi- 86022 79217 Khushi- 80851 24583 Aditi -8982689969 ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING HR Team Eshu KVC Consultants LTD
Posted 4 weeks ago
1.0 - 3.0 years
3 - 6 Lacs
New Delhi, Gurugram, Greater Noida
Work from Office
Hello Candidate, Greetings from Wings International ! We are hiring for Technical Support Associate/ Engineer for our client for Noida location. Position : Technical Support Engineer Job Role : Service Desk Experience : 6 Months - 2 years experience in service desk only (voice process) Qualification : B.Tech / BCA /B.Sc./ B.Com / MCA / M.Sc . with 60% in all academics. Job Locations : Noida Salary : 30 - 40% Hike on current CTC. Note : Communication should be Excellent . Regards Suman Chandra 99892 43344 81212 43344 90322 33456
Posted 4 weeks ago
1.0 - 2.0 years
3 - 4 Lacs
Bengaluru
Work from Office
About this opportunity We are now looking for a Security Analyst professional. This job role is responsible for monitoring, coordination, support, management, and execution of reactive maintenance activities to ensure that services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels. The professional will work alongside a highly skilled, diverse team, making sure that the information assets, that we are responsible to protect, are secured. What you will do Support the following systems and functions: Security event management on 24*7 shift Monitor incoming event queues for potential security incidents Security incident management, 1st level triaging, issues and RCA Perform initial investigation and triage of potential incidents; and raise or close events as applicable Monitor SOC ticket (or email) queue for potential event reporting from outside entities and individual users Support parsers and rules development for the SIEM Raise incidents to respective team for resolution (within SLA) Identity Access Management Create and track the access to customer environments Process improvements Identify improvements in processes and KPIs Adapt to improvement initiatives Shift handover Maintain SOC shift logs with relevant activity from the shift Document investigation results, ensuring relevant details are passed to Security Engineer for final event analysis Update SOC collaboration tool as necessary Vulnerability scanning and reporting Schedule the vulnerability assessment scan for desired frequency based on agreed plan for nodes in scope Track and provide details of the scan planned/ ongoing/ completed status as and when required Governance Reports Preparation of daily, weekly and monthly reports You will bring Basic knowledge of a Security Information and Event Management System (SIEM), such as McAfee, Splunk, Qradar, etc. Basic knowledge of a vulnerability scanning system such as Nessus, Tripwire, etc. Knowledge of both Linux-based and MS Windows-based systems with technical understanding and skills for analytical problem-solving Knowledge of IP networking Ability to work in shifts The ability to work constructively under pressure Ability to work both in a team as well as individually Knowledge sharing & collaboration skills Customer oriented, service minded Deliver results & meet customer expectations Excellent communication skills, English is a must Key Qualifications: Education: Graduate in Computer Science or similar Minimum years of relevant experience: 1 to 2 years with at least 1 year of experience in IT security ITIL certification, CEH, Security +, CCNA Security or similar will be an advantage Basic knowledge of telecommunications networks will be an added advantage
Posted 1 month ago
2.0 - 7.0 years
4 - 9 Lacs
Hyderabad
Work from Office
Req ID: 330033 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Systems Integration Specialist to join our team in Hyderabad, Telangana (IN-TG), India (IN). Cisco Network Engineer Voice: Analysing existing hardware, software, and networking systems. Creating and implementing scalable Cisco networks according to client specifications. Testing and troubleshooting installed Cisco systems. Resolving technical issues with networks, hardware, and software. Performing speed and security tests on installed networks. Applying network security upgrades. Upgrading/replacing hardware and software systems when required. Creating and presenting networking reports. Training end-users on installed Cisco networking products. Cisco Network Engineer Requirements: Bachelors degree in computer science, networking administration, information technology, or a similar field with CCNA, CCNP/CCVP. At least 2 years experience as a network telecom engineer. Detailed knowledge of Cisco Voice systems. Experience with Cisco CUCM, IP phones, SIP trunks.
Posted 1 month ago
2.0 - 4.0 years
4 - 6 Lacs
Bengaluru
Work from Office
About this opportunity We are now looking for a Security Analyst professional. This job role is responsible for monitoring, coordination, support, management, and execution of reactive maintenance activities to ensure that services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels. The professional will work alongside a highly skilled, diverse team, making sure that the information assets, that we are responsible to protect, are secured. What you will do Support the following systems and functions: Security event management on 24*7 shift Monitor incoming event queues for potential security incidents Security incident management, 1st level triaging, issues and RCA Perform initial investigation and triage of potential incidents; and raise or close events as applicable Monitor SOC ticket (or email) queue for potential event reporting from outside entities and individual users Support parsers and rules development for the SIEM Raise incidents to respective team for resolution (within SLA) Identity Access Management Create and track the access to customer environments Process improvements Identify improvements in processes and KPIs Adapt to improvement initiatives Shift handover Maintain SOC shift logs with relevant activity from the shift Document investigation results, ensuring relevant details are passed to Security Engineer for final event analysis Update SOC collaboration tool as necessary Vulnerability scanning and reporting Schedule the vulnerability assessment scan for desired frequency based on agreed plan for nodes in scope Track and provide details of the scan planned/ ongoing/ completed status as and when required Governance Reports Preparation of daily, weekly and monthly reports You will bring Basic knowledge of a Security Information and Event Management System (SIEM), such as McAfee, Splunk, Qradar, etc. Basic knowledge of a vulnerability scanning system such as Nessus, Tripwire, etc. Knowledge of both Linux-based and MS Windows-based systems with technical understanding and skills for analytical problem-solving Knowledge of IP networking Ability to work in shifts The ability to work constructively under pressure Ability to work both in a team as well as individually Knowledge sharing & collaboration skills Customer oriented, service minded Deliver results & meet customer expectations Excellent communication skills, English is a must Key Qualifications: Education: Graduate in Computer Science or similar Minimum years of relevant experience: 2 to 4 years with at least 1 year of experience in IT security ITIL certification, CEH, Security +, CCNA Security or similar will be an advantage Basic knowledge of telecommunications networks will be an added advantage Primary country and city: India (IN) || Bangalore Req ID: 769632
Posted 1 month ago
3.0 - 8.0 years
5 - 10 Lacs
Gurugram
Work from Office
JD : Degree/Diploma Certificate Valid CCNA Certification 3 Years Experience Business Hours : 9:00am to 18:00pm Monday Saturday Job responsibilities : Identify problems and incidents in the WAN network and ensure quick resolution of problems Installation and maintenance of NMS software Responsible to take on escalation by helpdesks / Network monitoring centers & provide trouble-shooting, support on WAN related issues (link outages & equipment failures) Proper and thorough documentation of all WAN related changes to enable seamless backup support Proper handover to personnel in next shift, Coordinating in case of problems with branch office Daily Infra check list- morning and evening, status report to be submitted Provide front-end support for all WAN projects like upgrades & new installation by working with local Telecom companies and carriers like BSNL, MTNL, TCL, TTML, Bharti Airtel etc to ensure timely testing / termination of WAN links & configuration of related equipment (eg DLC, MUX, MDFs, pumps etc) Ensure minimum uptime of 99% for MPLS & Backbone & P2P links, 98% for all other links as per the defined SLA by Customer on monthly basis Sending / replacing routers, switches and modems to remote branch locations Movement of Assets as per customer requirement and maintain Asset movement details
Posted 1 month ago
8.0 - 15.0 years
25 - 30 Lacs
Bengaluru
Work from Office
About this opportunity: We are seeking an experienced professional with deep networking expertise to support the Multimedia Telephony Application Server (MTAS) product. The role involves designing, implementing, and maintaining the network architecture and related interfaces, with a strong focus on network security . The ideal candidate will bring Cloud Native expertise to enhance modern deployment and integration needs. Additionally, they should be able to support and understand Virtual Track (vTrack) -related technical discussions when needed. What you will do: Design, implement, and maintain secure, high-performance networking solutions for MTAS and its interfaces. Ensure adherence to network security best practices in all aspects of design and operation. Collaborate closely with development, operations, and architecture teams to align networking with Cloud Native environments. Support and troubleshoot vTrack-related queries and dependencies. Group and manage related fixes efficiently (e.g., in Gerrit) to optimize delivery and review timelines. The skills you bring: 8-15 years of experience in networking roles with strong design and implementation background. Hands-on expertise in routing, switching, firewalls, VPN, and network security. Solid understanding of Cloud Native technologies (e.g., Kubernetes, containers, microservices). Familiarity with virtual track (vTrack) concepts and workflows. Strong troubleshooting skills across network and infrastructure layers. Effective communication and collaboration skills across cross-functional teams. Preferred Qualifications: Certifications in networking (e.g., CCNA, CCNP) or cloud (e.g., CKA, AWS, GCP). Experience in telecom or working with distributed, real-time systems Primary country and city: India (IN) || Bangalore Req ID: 768539
Posted 1 month ago
8.0 - 15.0 years
12 - 17 Lacs
Bengaluru
Work from Office
We are seeking an experienced professional with deep networking expertise to support the Multimedia Telephony Application Server (MTAS) product. The role involves designing, implementing, and maintaining the network architecture and related interfaces, with a strong focus on network security . The ideal candidate will bring Cloud Native expertise to enhance modern deployment and integration needs. Additionally, they should be able to support and understand Virtual Track (vTrack) -related technical discussions when needed. What you will do: Design, implement, and maintain secure, high-performance networking solutions for MTAS and its interfaces. Ensure adherence to network security best practices in all aspects of design and operation. Collaborate closely with development, operations, and architecture teams to align networking with Cloud Native environments. Support and troubleshoot vTrack-related queries and dependencies. Group and manage related fixes efficiently (e.g., in Gerrit) to optimize delivery and review timelines. The skills you bring: 8 15 years of experience in networking roles with strong design and implementation background. Hands-on expertise in routing, switching, firewalls, VPN, and network security. Solid understanding of Cloud Native technologies (e.g., Kubernetes, containers, microservices). Familiarity with virtual track (vTrack) concepts and workflows. Strong troubleshooting skills across network and infrastructure layers. Effective communication and collaboration skills across cross-functional teams. Preferred Qualifications: Certifications in networking (e.g., CCNA, CCNP) or cloud (e.g., CKA, AWS, GCP). Experience in telecom or working with distributed, real-time systems
Posted 1 month ago
1.0 - 2.0 years
1 - 4 Lacs
Bengaluru
Work from Office
We are now looking for a Security Analyst professional. This job role is responsible for monitoring, coordination, support, management, and execution of reactive maintenance activities to ensure that services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels. The professional will work alongside a highly skilled, diverse team, making sure that the information assets, that we are responsible to protect, are secured. What you will do Support the following systems and functions: Security event management on 24*7 shift Monitor incoming event queues for potential security incidents Security incident management, 1st level triaging, issues and RCA Perform initial investigation and triage of potential incidents; and raise or close events as applicable Monitor SOC ticket (or email) queue for potential event reporting from outside entities and individual users Support parsers and rules development for the SIEM Raise incidents to respective team for resolution (within SLA) Identity Access Management Create and track the access to customer environments Process improvements Identify improvements in processes and KPIs Adapt to improvement initiatives Shift handover Maintain SOC shift logs with relevant activity from the shift Document investigation results, ensuring relevant details are passed to Security Engineer for final event analysis Update SOC collaboration tool as necessary Vulnerability scanning and reporting Schedule the vulnerability assessment scan for desired frequency based on agreed plan for nodes in scope Track and provide details of the scan planned/ ongoing/ completed status as and when required Governance Reports Preparation of daily, weekly and monthly reports You will bring Basic knowledge of a Security Information and Event Management System (SIEM), such as McAfee, Splunk, Qradar, etc. Basic knowledge of a vulnerability scanning system such as Nessus, Tripwire, etc. Knowledge of both Linux-based and MS Windows-based systems with technical understanding and skills for analytical problem-solving Knowledge of IP networking Ability to work in shifts The ability to work constructively under pressure Ability to work both in a team as well as individually Knowledge sharing & collaboration skills Customer oriented, service minded Deliver results & meet customer expectations Excellent communication skills, English is a must Key Qualifications: Education: Graduate in Computer Science or similar Minimum years of relevant experience: 1 to 2 years with at least 1 year of experience in IT security ITIL certification, CEH, Security +, CCNA Security or similar will be an advantage Basic knowledge of telecommunications networks will be an added advantage
Posted 1 month ago
2.0 - 4.0 years
1 - 5 Lacs
Bengaluru
Work from Office
We are now looking for a Security Analyst professional. This job role is responsible for monitoring, coordination, support, management, and execution of reactive maintenance activities to ensure that services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels. The professional will work alongside a highly skilled, diverse team, making sure that the information assets, that we are responsible to protect, are secured. What you will do Support the following systems and functions: Security event management on 24*7 shift Monitor incoming event queues for potential security incidents Security incident management, 1st level triaging, issues and RCA Perform initial investigation and triage of potential incidents; and raise or close events as applicable Monitor SOC ticket (or email) queue for potential event reporting from outside entities and individual users Support parsers and rules development for the SIEM Raise incidents to respective team for resolution (within SLA) Identity Access Management Create and track the access to customer environments Process improvements Identify improvements in processes and KPIs Adapt to improvement initiatives Shift handover Maintain SOC shift logs with relevant activity from the shift Document investigation results, ensuring relevant details are passed to Security Engineer for final event analysis Update SOC collaboration tool as necessary Vulnerability scanning and reporting Schedule the vulnerability assessment scan for desired frequency based on agreed plan for nodes in scope Track and provide details of the scan planned/ ongoing/ completed status as and when required Governance Reports Preparation of daily, weekly and monthly reports You will bring Basic knowledge of a Security Information and Event Management System (SIEM), such as McAfee, Splunk, Qradar, etc. Basic knowledge of a vulnerability scanning system such as Nessus, Tripwire, etc. Knowledge of both Linux-based and MS Windows-based systems with technical understanding and skills for analytical problem-solving Knowledge of IP networking Ability to work in shifts The ability to work constructively under pressure Ability to work both in a team as well as individually Knowledge sharing & collaboration skills Customer oriented, service minded Deliver results & meet customer expectations Excellent communication skills, English is a must Key Qualifications: Education: Graduate in Computer Science or similar Minimum years of relevant experience: 2 to 4 years with at least 1 year of experience in IT security ITIL certification, CEH, Security +, CCNA Security or similar will be an advantage Basic knowledge of telecommunications networks will be an added advantage
Posted 1 month ago
6.0 - 11.0 years
8 - 13 Lacs
Bengaluru
Work from Office
Responsible for documenting incidents and problems per the IBM Cloud IaaS Network Services standards and practices. Serves as a technical expert in troubleshooting, problem identification and resolution of networking issues which include switches and routers belonging to Cisco, Arista Juniper etc. Should be conversant with various networking protocols/technologies and should have hands-on experience with various network support tools. The engineer should be able to make decisions based on risk, best practice and business need and clearly articulate the decision points and should have excellent written (including documentation) and verbal (communication) skills. Has knowledge in handling DataCenter environment and well versed in automation (preferably Python) to reduce toil. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Should be willing to work in the shift environment and maintain adherence to shift timings (this is for US-Shift - 09:00 pm & 05:30 am) Well versed in DataCenter technologies and functioning (EVPN, RSVP, Spine and Leaf, L3VPN) Should be proficient and hands-on in networking concepts both Layer-2 (Port-channel, switching concepts) and Layer-3 (BGP, MPLS, VRF) Python coding with the ability to write code to grep required outputs targeted towards simplifying our toil Active monitoring of the Alert Dashboard Understanding VPC and overlay terminologies Should have good skills in troubleshooting, problem identification and resolution of networking issues Should have solid experience creating technical documentation for current and future state network support needs Ability to make decisions based on risk, best practice and business need and clearly articulate the decision points Ability to timeline incidents accurately and collaborate with external teams, vendors and prov An urge to take ownership of issues and drive the best-known solution into the discussions for the long-term goals of said projects with an eye for constant improvement 6+ years of working on large scale service provider networks 4+ years routing and switching experience Very good English verbal and written communication and soft skills Preferred technical and professional experience May have worked in a multi-vendor environment with experience in Cisco, Juniper, Arista vendors. Familiarity with the ITIL process. Valid Networking Certification Any vendor
Posted 1 month ago
7.0 - 12.0 years
9 - 14 Lacs
Bengaluru
Work from Office
Responsible for documenting incidents and problems per the IBM Cloud IaaS Network Services standards and practices. Serves as a technical expert in troubleshooting, problem identification and resolution of networking issues which include switches and routers belonging to Cisco, Arista Juniper etc. Should be conversant with various networking protocols/technologies and should have hands-on experience with various network support tools. The engineer should be able to make decisions based on risk, best practice and business need and clearly articulate the decision points and should have excellent written (including documentation) and verbal (communication) skills. Has knowledge in handling DataCenter environment and well versed in automation (preferably Python) to reduce toil. Required education Bachelor's Degree Preferred education Bachelor's Degree Required technical and professional expertise Should be willing to work in the shift environment and maintain adherence to shift timings Well versed in DataCenter technologies and functioning (EVPN, RSVP, Spine and Leaf, L3VPN) Should be proficient and hands-on in networking concepts – both Layer-2 (Port-channel, switching concepts) and Layer-3 (BGP, MPLS, VRF) Active monitoring of the Alert Dashboard & Understanding VPC and overlay terminologies Should have good skills in troubleshooting, problem identification and resolution of networking issues Should have solid experience creating technical documentation for current and future state network support needs Ability to make decisions based on risk, best practice and business need and clearly articulate the decision points Ability to timeline incidents accurately and collaborate with external teams, vendors and prov An urge to take ownership of issues and drive the best-known solution into the discussions for the long-term goals of said projects with an eye for constant improvement Python coding with the ability to write code to grep required outputs targeted towards simplifying our toil 7+ years of working on large scale service provider networks 4+ years routing and switching experience Very good English verbal and written communication and soft skills Preferred Professional and Technical Expertise May have worked in a multi-vendor environment with experience in Cisco, Juniper, Arista vendors. Familiarity with the ITIL process. Valid Networking Certification – Any vendor Preferred technical and professional experience Certifications such as CCNA, CCNP, JNCIS, or equivalent. Experience with hybrid network environments (on-prem + cloud).
Posted 1 month ago
2.0 - 5.0 years
8 - 12 Lacs
Navi Mumbai
Work from Office
Experience is creating templates in Open Text Extreme CE 23.4 Version Responsible to design and develop different documents and business forms using OpenText Exstream. Understanding of different input, output file formats, and Print file formats(PDF etc). Perform unit testing of templates/documents. Apply styles and images to document design. Use output comparison tools to compare different outputs Should have experience working with Exstream Design Manager & Exstream Designer Tool. Should have prior knowledge on working with Exstream Web Service. Designing Templates, Objects, Rules, Variables and creation of Documents based on Templates. Understand current SmartCOMM Templates and create templates based on that. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Intuitive individual with an ability to manage change and proven time management Proven interpersonal skills while contributing to team effort by accomplishing related results as needed Up-to-date technical knowledge by attending educational workshops, reviewing publications Preferred technical and professional experience Experience is creating templates in Open Text Extreme CE 23.4 Version Responsible to design and develop different documents and business forms using OpenText Exstream. Understanding of different input, output file formats, and Print file formats(PDF etc). Perform unit testing of templates/documents.
Posted 1 month ago
10.0 - 15.0 years
20 - 30 Lacs
Gurugram, Bengaluru
Work from Office
Description: Apply here https://forms.gle/3esPUNNsfR3EdnoW6 Requirements: Must Have skills Strong understanding of IEEE802.11 protocol Hands-on experience on C/C++ programming Strong knowledge of Linux Operating systems Design, develop and testing of Wi-Fi software feature for Comcast Wi-Fi gateway/extender product Experience and knowledge on I EEE802.11/Wi-Fi protocols such as WPA, RADIUS, WPS, 802.11n/ac/ax Work with vendors to integrate Wi-Fi chipset solutions Provide technical assistance to other teams to trouble shoot customer Wi-Fi issues Work on development of new Wi-Fi features on RDKB platform Hands-on experience working in Linux environment. Strong knowledge of TCP/IP internals and common network protocols such as DHCP, DNS, HTTP Strong problem-solving skills Knowledge of Source version control tools like git, GitHub etc. Strong communication and interpersonal skills Job Responsibilities: Must Have skills Strong understanding of IEEE802.11 protocol Hands-on experience on C/C++ programming Strong knowledge of Linux Operating systems Design, develop and testing of Wi-Fi software feature for Comcast Wi-Fi gateway/extender product Experience and knowledge on IEEE802.11/Wi-Fi protocols such as WPA, RADIUS, WPS, 802.11n/ac/ax Work with vendors to integrate Wi-Fi chipset solutions Provide technical assistance to other teams to trouble shoot customer Wi-Fi issues Work on development of new Wi-Fi features on RDKB platform Hands-on experience working in Linux environment. Strong knowledge of TCP/IP internals and common network protocols such as DHCP, DNS, HTTP Strong problem-solving skills Knowledge of Source version control tools like git, GitHub etc. Strong communication and interpersonal skills What We Offer: Exciting Projects: We focus on industries like High-Tech, communication, media, healthcare, retail and telecom. Our customer list is full of fantastic global brands and leaders who love what we build for them. Collaborative Environment: You Can expand your skills by collaborating with a diverse team of highly talented people in an open, laidback environment — or even abroad in one of our global centers or client facilities! Work-Life Balance: GlobalLogic prioritizes work-life balance, which is why we offer flexible work schedules, opportunities to work from home, and paid time off and holidays. Professional Development: Our dedicated Learning & Development team regularly organizes Communication skills training(GL Vantage, Toast Master),Stress Management program, professional certifications, and technical and soft skill trainings. Excellent Benefits: We provide our employees with competitive salaries, family medical insurance, Group Term Life Insurance, Group Personal Accident Insurance , NPS(National Pension Scheme ), Periodic health awareness program, extended maternity leave, annual performance bonuses, and referral bonuses. Fun Perks: We want you to love where you work, which is why we host sports events, cultural activities, offer food on subsidies rates, Corporate parties. Our vibrant offices also include dedicated GL Zones, rooftop decks and GL Club where you can drink coffee or tea with your colleagues over a game of table and offer discounts for popular stores and restaurants!
Posted 1 month ago
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