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3.0 - 7.0 years

5 - 9 Lacs

Chennai

Work from Office

Provide expert technical support on Optical LAN products by working closely with partners, customers, and regional teams to resolve issues quickly and efficiently. You Have: Graduate or Masters in engineering with 4 plus years of hands-on experience to take traces and logs on-site, at customer locations. Experience in testing NMS/EMS products, Cloud based solutions Experience with customer-facing roles or responsibilities Willingness to travel (for partners and/or customer site visits when needed) It would be nice if you also have: Knowledge of software development lifecycle & testing Knowledge of Test Case Design, Test Planning and Test Methodologies Understanding of PON technology, solid knowledge of L2 switching architecture and most (or some) of protocols in the domain of Ethernet, VLAN handling, MAC handling, ARP, DHCP, IGMP, 802.1x, QoS, LLDP-MED, PoE. Work closely with our partners and end customers by providing technical support on their Optical LAN questions and provide solutions for their product issues. Closely cooperate with the regional teams (CARE and Customer Engineering) in order to address customers issues in the most agile and efficient way. Continuously drive for product improvements, by using your in-depth technical knowledge to improve and finetune existing technical customer documentation and collaterals for our partnersMOPs, application notes, technical flyers, product documentation updates, etc. Work closely with R&D, PLM, and other functional teams to align validation activities with product goals. Work closely with local teams (CARE and NPI/CE) to handle customer issues and to understand real-world customer deployments and their future needs.

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10.0 - 15.0 years

15 - 19 Lacs

Bengaluru

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Shape the future of Core and Autonomous Networks! As a Product Manager, you'll own the entire lifecycle of our products and services, from initial concept and scaling to sunsetting. You'll drive product excellence, ensuring a fantastic customer experience and maximizing customer value. This role offers the chance to craft product roadmaps, guide delivery and sales strategies, and directly impact our revenue and profitability goals. Ready to make a significant contribution You have: Over 10 years in Mobile networks, with a focus on core systems, including Subscriber Data Management, Packet Core, IMS, and policy. Good knowledge of CNS Automation/AI and Autonomous networks' portfolio. Drove Core, Autonomous networks' customer experience, especially Tier 1s is a strong pre-requisite. Familiarity with 3GPP standardization process It would be nice if you also had: Flaire to communicate with external customers or vendors. Ability to influence others internally and externally on policies, practices, and procedures. Cross-cultural knowledge and a global mindset. Interpret demanding internal or external business issues and develop an innovative 5G Core and Autonomous networks roadmap that helps to sustain competition. Align with the sales team and customers on key 5G Core and Autonomous networks roadmap priorities. Ensure that 5G Core and Autonomous networks roadmap follows 3GPPs and cross-product functionality is correctly prioritized. Influence strategic outcomes for 5G Core and Autonomous Networks evolution towards 5G Advanced and 6G evolution and solve highly demanding problems with complex judgment. Independently develop concepts to set the professional direction of CNS 5G core and Autonomous Networks Acts as a senior subject-matter expert, at a global or regional level and contributes to the effective contribution of key financial KPIs (P&L). Often drive functional teams or projects with considerable resource requirements, risk, and complexity, and handle day-to-day staff management issues, including resource management and allocation of work.

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6.0 - 9.0 years

12 - 17 Lacs

Gurugram

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The Technical Manager is responsible for management of all the technical management activities defined in Customer contract in terms of quality, risk and time from delivery approach preparation through deployment, customer acceptance and care phase. Acts as primary technical interface and first technical escalation point within the Customer project. You have: Acts as primary technical interface and first technical escalation point within the Customer project*. Ensures operational continuity and smooth execution as well as network availability by implementing proactively BG/BL guidelines and PM@Nokia Methodology. Supports Project Execution Owner (PEO) in project planning and delivery Acceptance. Validates the workload involved and expertise needed related to technical tasks. Ensures resource management related to technical tasks regarding allocation, induction, release and expertise needed. Leads technical activities during execution and care phase, for instance Core Network Implementation, System Acceptance, Multi-Vendor Interface Verification, Fault and Technical Escalation Management, Preventive Care and HW/SW update and upgrade. Performs a Technical Risk Analysis. Proposes and implements risk mitigation actions. Supports Project Execution Owner (PEO) to ensure delivery handover to regular operations and to assure actions have been successfully implemented. It would be nice if you also had: Ensures network availability with Care project team. Identifies new technical management related opportunities to expand contracts with the customer (EG network expansion, new features, software corrections implementations). When applicable supports Solution Managers to review adopted solutions and assumptions.*The term customer project refers generally to all forms of Nokia customer contracts; projects with a definitive start and end; and, programs - collections of projects managed together for business benefits which may contain an ongoing operations business. Technical contact and reference person for medium and big sized projects. Working together with Project management and technical staff Manages all the technical management activities defined in Customer contract with large business volume and medium/high complexity and risk probability, in terms of quality, risk and time from delivery approach preparation through deployment, customer acceptance and care phase. Leads Technical Managers in respective Market/Region/BG. Ensures Technical Managers on-boarding/off-boarding, defines capability plans and coaches Technical Managers. Participates in Technical Management practice development.

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2.0 - 3.0 years

3 - 5 Lacs

Pune

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NextGen Education Foundation is seeking an experienced and certified Freelance Trainer for delivering CCNA (Cisco Certified Network Associate) and MCSA (Microsoft Certified Solutions Associate) training programs.

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10.0 - 15.0 years

10 - 15 Lacs

Bhubaneswar, Pune

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Position L3/ SME – Network Security O&M Locaton : Pune & Bhubneshwar Scope Provide subject matter expertise for the 24x7 operational support for network security components like firewalls and load balancers. Provide expertise on the installation, management, configuration and troubleshooting expertise on these devices. Maintaining Service Level Agreement (SLA) or OLA (Operational Level Agreement) of highest standards and Turn-Around Time (TAT) as agreed. Assist with automation of mundane tasks for the network security operations team. Technical Skills Expert level skills in configuring & troubleshooting of firewalls or load balancers. Work with security team for preparing the Hardening Guidebook and necessary automation tool-kit. Carryout hardening of the network security devices as per the laid guidelines. Advanced Level of configurations for high availability like Active-Passive or Active-Active Cluster setup, etc. applicable for Disaster Recovery scenarios with pre-defined RTO & RPO Technical OEM certifications for Network & Security products or technologies Exposure to F5/Citrix Netscaler load balancers. Exposure to Cisco/Palo Alto/Checkpoint firewalls. Configuration of firewalls per set guidelines Configuration of load balancers including load balancing mechanisms, content switching config per business rules. Integration with Infrastructure Components like Active Directory (AD)/ LDAP/ AAA/ Radius, NTP, Domain Name Service (DNS), Syslog Expert level knowledge of IP addressing schemes (IPv4 & IPv6) Knowledge of log co-relation engines/ methodology would be an advantage Should have worked in Remote Management environment using tools. Basic scripting skills would be an added advantage. Responsibilities The key responsibilities are highlighted below. The candidate is o Expected to build, deploy, configure, manage & troubleshoot the firewalls and load balancers using the skills mentioned along with configuration for high availability. o Work closely with business/application support teams to understand and deploy required architecture on firewall/load balancers. o Primary responsibility would be to recover the service from any outage and ensure timely performance management activities are being carried out. o Expected to provide advance level of support to be provided for ensuring that the SLA/ OLA/ TAT parameters are met. o Drive automation for the network security team. o Required to be versed with various eco-system software packages (mentioned above) for such activities as monitoring, configuration and troubleshooting as well as remote management. o Expected to coordinate for repairs, replacements, patches or upgrades of hardware/ software with third party vendors / OEMs and business partner in order to minimize impact to SLA by following Material Management & Movement processes (if required). o Expected to assist in troubleshooting connectivity failures which impact services like Monitoring, Backup, etc. Expected to provide inputs for Shift-wise/ Daily/ Weekly/ Monthly reporting requirements in addition to the Asset Management record updation/ modification requirements. o Expected to prepare RCA reports and suggest mitigation strategies. o Develop and maintain network topology documentation, configurations, and operational procedures. o Troubleshoot complex network issues across multiple layers (L1-L7), providing timely resolutions to minimize downtime. o Act as an escalation point for complex issues that require deep technical expertise. Requirements Exposure to F5/Citrix NetScaler load balancers. Exposure to Cisco/Palo Alto/Checkpoint firewalls. Exposure on Network Router and Switches, Nexus and ACI. etc. Should have technical OEM certifications for Network & Security products or technologies (Routers, Switches, Load Balancers, WAN Accelerators, Firewalls, IDS/IPS, VPN Gateways, etc.) Knowledge or experience of using Enterprise Service Management tools for automated testing, Monitoring (for OS, Network, Applications, etc.), Event correlation engines, Service desk (ITIL compliance, workflow and Self Service), etc. Experience in a multi-vendor environment would be an added advantage. Demonstrated problem solving skills, strong conceptual and analytical skills along-with ability to work as an effective team member. Excellent verbal and written communications skills. Soft skills – Interpersonal relationship management, Time Management Who Can apply? B.E./B.Tech in Electronics/ Computers/ IT/ Electronics & Telecommunication/ or other relevant streams. Experience of 8+ Years in the field of IT infrastructure projects & operations, preferably in Data Centers, Large IT Setup, Mission Critical IT Infrastructure in Telecom/ Banking/ etc. If you’re interested please share below mention details for the same. Location Preferred location Current Co Experience Current CTC Expected CTC Notice Period Offer in Hand Highest Education SSC % HSC % Graduation % University Name Email ID : ashwini.chakor@ril.com

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3.0 - 7.0 years

5 - 9 Lacs

Mumbai

Work from Office

About The Role SPM Key Responsibilities: 1. Team Management: Lead, manage, and mentor a team of NOC engineers and technicians. Schedule and assign tasks to ensure 24/7 network coverage. Conduct regular performance evaluations, providing feedback and coaching for continuous improvement. 2. Network Monitoring & Management: Oversee continuous monitoring of network performance, including servers, routers, and switches. Ensure timely identification, logging, and resolution of network incidents. Implement and maintain network monitoring tools and systems for proactive management. 3. Incident Management: Act as the escalation point for critical network incidents and outages. Coordinate with IT teams and vendors to resolve complex network issues effectively. Ensure comprehensive incident documentation and conduct root cause analyses. 4. Performance Optimization: Analyze network performance data to identify trends and areas for improvement. Implement strategies to optimize network performance, reduce downtime, and enhance reliability. Conduct network capacity planning to support future growth and scalability. 5. Policy & Procedure Development: Develop and enforce NOC policies, procedures, and best practices. Ensure compliance with organizational standards, industry regulations, and security protocols. Maintain accurate documentation of network configurations and operational procedures. 6. Reporting & Communication: Prepare and present reports on network performance, incidents, and resolutions to senior management. Communicate network status updates, issues, and resolutions to stakeholders. Foster effective communication channels within the NOC, management, and clients. Technical Skills: In-depth knowledge of network protocols, routing, switching, and network security. Proficiency with network monitoring tools such as SolarWinds, PRTG, or Nagios. Experience with cloud-based networks and services is a plus. Strong understanding of the ITIL framework and best practices.

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2.0 - 7.0 years

4 - 8 Lacs

Bengaluru

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Accentrix solution is looking for International Technical Process Specialist to join our dynamic team and embark on a rewarding career journey Team Leadership and Management: Lead and manage a team of technical specialists, providing guidance, mentoring, and support. Set clear goals and expectations for the team, and ensure they have the necessary resources to perform their tasks effectively. Conduct regular performance evaluations, provide feedback, and identify areas for improvement. Foster a collaborative and positive work environment, promoting teamwork and professional growth. Technical Expertise and Support: Provide technical expertise and guidance to the team and stakeholders on complex technical issues. Collaborate with cross-functional teams, such as product managers, engineers, and business analysts, to understand project requirements and provide technical insights. Resolve escalated technical issues and provide timely and effective solutions. Stay updated with the latest industry trends, technologies, and best practices relevant to the team's expertise. Project Planning and Execution: Collaborate with project managers and stakeholders to define project scope, deliverables, and timelines. Plan and allocate resources, including technical specialists, to ensure successful project execution. Monitor project progress, identify risks, and implement mitigation strategies to ensure timely delivery of high-quality solutions. Conduct regular project status meetings, provide updates to stakeholders, and address any technical concerns or issues. Quality Assurance and Best Practices: Ensure adherence to quality standards, best practices, and industry regulations in all technical deliverables. Develop and implement processes, procedures, and standards to improve efficiency and consistency. Conduct quality reviews and audits to identify areas for improvement and provide feedback to the team. Promote continuous learning and professional development within the team to enhance technical skills and knowledge. Looking for Technically Skilled Candidates with excellent Interpersonal Skills for Technical Support Position / Laptop Support / Service Desk / International semi voice/ Chat support Multiple Chat dual chat Experience is required

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1.0 - 5.0 years

1 - 2 Lacs

Meerut

Hybrid

Job description 100% Field & site work Rotational shift Relocation in South Telecom/ISP experience must Immediate joiner Installations router, racks, server Cabling Patching Subnetting Hands on Nokia Devices Commissioning Switching No B.tech

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2.0 - 4.0 years

2 - 6 Lacs

Pune

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Roles and Responsibilities Design, implement, and maintain network infrastructure using various protocols such as BGP, EIGRP, OSPF, MPLS. Troubleshoot complex network issues related to WAN/LAN configuration and installation. Collaborate with cross-functional teams to identify and resolve technical problems. Develop documentation for network configurations and troubleshooting procedures. Stay up-to-date with industry trends and best practices in networking technologies. Desired Candidate Profile 2-4 years of experience in Network Engineering or a related field. Strong understanding of CCNA certification concepts (CCNA). Hands on experience in firewall Knowledge of BGP, MPLS, SDWAN (Viptela, Silverpeak), Wireless (Cradlepoint), Fortigate devices, Nokia devices. ISP Site installation, TTU (test and turn up) and Network troubleshooting. CCNP/CCNA (or similar level of knowledge in networking) Knowledge on SDWAN Products. Understanding and Experience on LAN/WAN/WLAN/BGP/MPLS/OSPF/EIGRP/VPN Good troubleshooting Skills.

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6.0 - 11.0 years

0 - 0 Lacs

Pune, Bengaluru, Mumbai (All Areas)

Work from Office

DC ACI Tenant/ EPG/ Bridge Domain(BD) Check explicitly Migration and implementation experience by calling candidates Locations: Mumbai, Pune, Bengaluru, Delhi, Chennai REQUIRED SKILLS Must have and should meet all the below standards for qualifying to this role Deep technical knowledge understandings of L2 L3 networking protocols and technologies VPC STP HSRP OSPF EIGRP BGP Strong Nexus 2K5K7K9K platform knowledge and handson experience Knowledge of overlay technologies VXLAN BGP EVPN OTV LISP Knowledge and understandings of Cisco SDN based technologies such as Cisco ACI Cisco Programmable Network Portfolio Standalone VXLAN Fabric and DCNM Skills Mandatory Skills : AWS Infra Services, Cisco DC/Branches Routers & Switches, Cisco-sdn-network-administration Good to Have Skills : Cisco Meraki / Velocloud, Scripting - Shell/PowerShell/Python, SDWAN Meraki, SDWAN Viptela

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4.0 - 8.0 years

8 - 13 Lacs

Chennai

Work from Office

- Should be able to Design the setup of any New office- Should be able to resolve the all the Severity & non Severity issues- Product / Architecture and design level understanding of Juniper, Fortigate , Cisco, HP devices.- Should understand, design and troubleshoot major switching and routing technologies - Should be able to train the Team on current technologies- Good understanding on routing protocol like BGP, OSPF EIGRP.- Multicasting design, multicast security, advances level multicast troubleshooting.- Knowledge on Network Security.- Understanding on network varies tools. [like error decoder, config verify, output interpreter so on].- Help customer in design network.- Scheduling and performing configuration changes on the network devices as per the business requirement.- Knowledge and use of Network Management Tools and integration experience with other Tools.- Excellent interpersonal skills with customers, senior level personnel, and team members.- Good Communication Skills.- Handle Severity 1 / Severity 2 escalations calls.- Following with TAC engineer for advances level troubleshooting Coordinating with OEM vendors to resolve the issue on time.- Raising the CR or ECR- Implement / assist in network implementations as per the requirement. Qualifications Graduate Job Location

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15.0 - 20.0 years

5 - 9 Lacs

Kolkata

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Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Cloud Security Architecture Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :Security Delivery Specialist to support the planning, implementation, and delivery of cybersecurity services across Microsoft security technologies. The ideal candidate will have practical expertise with MDC, MDE, MDI, Azure Firewall, and Microsoft Sentinel, and will play a key role in delivering secure, scalable, and compliant security solutions for internal stakeholders or clients.You will engage in problem-solving activities, participate in team meetings, and contribute to the overall success of projects by delivering high-quality applications that enhance operational efficiency and user experience. Roles & Responsibilities:- Deliver security solutions using Microsofts security stack, with a focus on Microsoft Defender for Cloud, Endpoint, Identity, Azure Firewall, and Microsoft Sentinel.Translate business and technical requirements into well-architected security solutions and support delivery from design to deployment.Configure and fine-tune Microsoft Sentinel, develop analytics rules, workbooks, playbooks, and maintain alerting mechanisms.Implement and operationalize MDC for cloud security posture management and workload protection.Support deployment and ongoing management of MDE for endpoint threat detection and response.Integrate MDI into customer environments to monitor identity-related threats and provide remediation recommendations.Design and maintain Azure Firewall rules and policies as part of secure cloud network implementations.Coordinate with engineering, operations, and risk teams to ensure consistent and secure delivery of services.Create technical documentation, deployment guides, and knowledge transfer materials for clients or internal teams.Collaborate with project managers and stakeholders to ensure timely and successful delivery of security services.Contribute to continuous improvement initiatives and automation of delivery processes. Professional & Technical Skills: - Must To Have Skills: Proficiency in Cloud Security.- Strong knowledge on MDC, MDE, MDI, MCAS, Azure Sentinel, Firewall- Strong understanding of cloud security principles and best practices.- Experience with security frameworks and compliance standards.- Ability to assess and mitigate security risks in cloud environments.- Familiarity with identity and access management solutions. Additional Information:- The candidate should have minimum 5 years of experience in Cloud Security Architecture.- This position is based at our Kolkata office.- A 15 years full time education is required. Qualification 15 years full time education

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5.0 - 10.0 years

0 - 0 Lacs

Pune, Bengaluru

Hybrid

Role & responsibilities Routing and Switching Job Description: We are seeking a skilled Network Engineer to join our team. The candidate will be responsible for the implementation and migration of Cisco network infrastructure, ensuring high level of quality and delivery excellence. Key Requirements: Proven experience in implementing and migrating Cisco Routing and Switching environments Very good hands-on expertise with enterprise-grade hardware, including Cisco ASR/ISR series routers and Catalyst 4K/6K/9K and/or Nexus 7K/9K series switches Strong command of routing protocols such as BGP, OSPF, and EIGRP. Proficiency in Layer 2 technologies, including VLANs and STP. Proficiency in other protocols such as ARP, DHCP, DNS, SNMP, QoS, Multicast, HSRP, etc. Ability to execute network projects with minimal downtime and ensure operational excellence. A relevant Cisco certification (CCNA/CCNP) is highly preferred Good communication, interpersonal and teamwork skills.

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12.0 - 14.0 years

35 - 40 Lacs

Gurugram

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Mission / Role purpose A Delivery Architect s accountability is to build a well-constructed solution that takes all factors into account key stakeholders, business objectives, technology strategy, security requirements and that can be handed off to the deployment team for successful and on-time delivery and to the operations team for efficient and SLA commitments Overall accountability & responsibility E2E technical responsibility for delivery of the Enterprise network solution for customers, Accountable/Key contributor for the technical aspects of the solution definition including features for implementation and operations, Accountable/Key contributor for the technical aspects of the solution delivery through to successful live operations, Pre & Post-Sales Engagement Support Pre-sales & bid-team for the technical qualification for the customer s service management needs, well versed with design to cost approach and techniques, Technical validation of Enterprise Network Architecture with solution-centric approach & in line with OBS operational eco-system, Participate in solution demo & pilots success of customized requirements, Assess & qualify security risks, capacity, and performance parameters Embedded in the solution definition, delivery team, and service operationalization Work with Post sales teams for the successful delivery of the solution In partnership with Project management accountable for technical delivery and to ops Participate in Architecture discussions to work through design, security, partners, customer IT tooling needs, and other key parameters, Delivery Architect provides insight and views on the customer ITSM tools integration, monitoring solutions of the customer requested solution, Front-end customer/vendor in terms of technical design / issues / discussion / evolution where need arises Role/Responsibilities may differ from one bid to others and require flexibility, a high level of autonomy, and a strong background experience Key Accountabilities Technical Expertise in Solution Design qualification Working under the responsibility of the Enterprise Architect Early engagement during the Pre-Sales phase Contribute to Customer workshop participation, Key contributor of customer network solution definition, design, qualification & validation, Ensure compliance with already, implemented network architecture and solutions, Support the technical qualification for the customer s service management needs, well versed with design to cost approach and techniques, Design validation and Customer Acceptance Validate and qualify operationally the HLD Provide complementary design documentation for implementing the solution Facilitate and support a lab and/or contribute to proof-of-concept for new solutions Support the first few Customer pilot site implementations Technical Expertise in Solution Transition & Deployment Own network design to ops documentation Create the Customer technical documentation for delivery and operational entities, Decide the project implementation process with lead Project Manager on the high level interlock, Technical alignment of network deployment team Enlist the technical knowledge required for the scope of the project to let the manager select the deployment team Analyze the resource capacity, coverage & availability and feedback to the Lead PM and let him confirm if that would meet the project plan On-board the designated deployment team & service management team on Customer technical design-specific requirements Technical drive of the Customer network transition Contribute with PM to define the transition plan Set up the discovery strategy & set requirements expected from the customer to secure the transition Alignment with the Customer Asset & Data Manager for inventory uploading, Prepare upfront the take-over techniques with automation Technical drive of the Customer network transformation Contribute with PM to define the transformation plan Set up the transformation strategy & set requirements expected from the customer to secure the transition Alignment with the Customer Asset & Data Manager for Site Survey, inventory Prepare upfront the transformation techniques with automation Participate actively in Handover to Operation, Provide insight and views on the customer ITSM tools integration, monitoring solutions of the customer requested solution to meet SLA, Be point of escalation to the Deployment Team with regards to technical issues related to design Technical Expertise in Solution Operation Technical Support in term of Network Security Management: ad-hoc assessment of vulnerability impact based on customer design and device configuration Technical support in term of Incident Management : Provide guidance and support during major incidents & escalations Technical support in term of Problem Management: Be the point of escalation for design for the Problem Management team Technical support in terms of Availability Management Ensure Resilience and minimize the effect of component failures by proposing alternative solutions to ensure availability by the SLA Handover of the technical design, Increase Reliability by reviewing the proposed solutions in terms of SPOF and overall robustness of the solution Technical support in terms of Continuity Management Ensure the recovery plans are in place to support the customer s service continuity plans by maintaining accurate customized solution documents and recovery plans under the CMDB database in favor of incident management Education, Qualifications, and Certifications Mandatory Experience Overall experience of 12 plus of experience in desing, implementing, operating, network and complex customer solutions and aligning support model as per the new product and technology Mandatory Qualification Master Level (Electrical Engineering, networks ) required Mandatory Certification & Cisco (CCIE > CCNA > CCIE) and/or equivalent on other vendors, Knowledge and Abilities Experience on network design, and implementation across multiple technology across LANincluding software driven network Routing protocols: OSPF, BGP, EIGRP, ISIS, QOS, VOIP Technology: DNAC,ISE,PRIME,NFV, VNF, Openstack , SASE, Controller Experience at least in two suppliers (Cisco, Aruba, Fortinet, Huawe ) of theLAN technology including all components from Good knowledge of Multiple domains Knowledge on Cloud & Security is a clear value add Basic knowledge of IOT, RF Technology LORA, Sigfox Experience in scripting tools like Python, Ruby, Perl Experience in Customer Transition (from discovery to take-over) & transformation Service Integration cross functional tool & process Service life cycle management & Automation, experience on operational process, Experience on monitoring & ITSM tooling solution & ecosystem Knowledge/experience on cost management & Design to Cost approach Excellent verbal & written communication skills to interact with internal and external stakeholders, Able to realize good presentations, and confident to realize presentations in front of our customers, Able to write technical and functional specifications Able to work in transversal mode and in Agility Build & nurture transversal relationships across the Organization to foster a collaborative environment, cross-functional team management Ability to carefully plan and co-ordinate work according to a demanding time schedule, Project management experience value add Global Delivery & Operations

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1.0 - 3.0 years

4 - 8 Lacs

Chennai

Work from Office

Skill required: Network Billing Operations - Problem Management Designation: Network & Svcs Operation Associate Qualifications: Any Graduation Years of Experience: 1 to 3years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Helps transform back office and network operations, reduce time to market and grow revenue, by improving customer experience and capex efficiency, and reducing cost-to-serveGood Customer Support Experience preferred with good networking knowledgeManage problems caused by information technology infrastructure errors to minimize their adverse impact on business and to prevent their recurrence by seeking the root cause of those incidents and initiating actions to improve or correct the situation. What are we looking for Helps transform back office and network operations, reduce time to market and grow revenue, by improving customer experience and capex efficiency, and reducing cost-to-serveGood Customer Support Experience preferred with good networking knowledge Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

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0.0 - 1.0 years

4 - 8 Lacs

Chennai

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Skill required: Network Billing Operations - Problem Management Designation: Network & Svcs Operation New Associate Qualifications: Any Graduation Years of Experience: 0-1year About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Helps transform back office and network operations, reduce time to market and grow revenue, by improving customer experience and capex efficiency, and reducing cost-to-serve Good Customer Support Experience preferred with good networking knowledge Manage problems caused by information technology infrastructure errors to minimize their adverse impact on business and to prevent their recurrence by seeking the root cause of those incidents and initiating actions to improve or correct the situation. What are we looking for Helps transform back office and network operations, reduce time to market and grow revenue, by improving customer experience and capex efficiency, and reducing cost-to-serve Good Customer Support Experience preferred with good networking knowledge Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

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15.0 - 20.0 years

3 - 7 Lacs

Chennai

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Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Enterprise Network Operations Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time educationKey Responsibilities -Provide L2 Network Support and troubleshooting-Deliver the result by adhered to the defined processes like ISO 20000, ISO27001, BS25999-Flexibility towards working on shifts.-Good understand of the Network Architecture of the Organization and ability to deliver results as per the timelines.-Front End Internal, External, and client audits and work towards the closure of the findings. Technical Experience Mandatory----Strong technical knowledge on configuring and troubleshooting any of the firewalls preferably Juniper SRX or Palo Alto-Strong technical knowledge on configuring and troubleshooting Switching and Routing Additional Skills----Knowledge on Cloud Technology-Knowledge on Scripting-Knowledge on Wireless Technology-SSL VPN Configuration and Troubleshooting Professional Attributes -Excellent verbal and written communication skills.-Customer handling skills and good interpersonal skills -Ability to take complete ownership of the tasks -High level of initiative and innovative ideas-Positive Attitude towards work-Ability to work as Team-Work independently with minimal assistance Additional Information -Certification on Cloud Technology Education:Any Degree or 3 Year Diploma Qualification 15 years full time education

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0.0 - 1.0 years

4 - 8 Lacs

Chennai

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Skill required: Network Billing Operations - Problem Management Designation: Network & Svcs Operation New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Helps transform back office and network operations, reduce time to market and grow revenue, by improving customer experience and capex efficiency, and reducing cost-to-serve Good Customer Support Experience preferred with good networking knowledge Manage problems caused by information technology infrastructure errors to minimize their adverse impact on business and to prevent their recurrence by seeking the root cause of those incidents and initiating actions to improve or correct the situation. What are we looking for Helps transform back office and network operations, reduce time to market and grow revenue, by improving customer experience and capex efficiency, and reducing cost-to-serve Good Customer Support Experience preferred with good networking knowledge Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

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3.0 - 5.0 years

5 - 9 Lacs

Chennai

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Skill required: Network Billing Operations - Problem Management Designation: Network & Svcs Operation Analyst Qualifications: Any Graduation Years of Experience: 3 - 5 Years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Helps transform back office and network operations, reduce time to market and grow revenue, by improving customer experience and capex efficiency, and reducing cost-to-serveGood Customer Support Experience preferred with good networking knowledgeManage problems caused by information technology infrastructure errors to minimize their adverse impact on business and to prevent their recurrence by seeking the root cause of those incidents and initiating actions to improve or correct the situation.What are we looking forHelps transform back office and network operations, reduce time to market and grow revenue, by improving customer experience and capex efficiency, and reducing cost-to-serveGood Customer Support Experience preferred with good networking knowledge What are we looking for Helps transform back office and network operations, reduce time to market and grow revenue, by improving customer experience and capex efficiency, and reducing cost-to-serveGood Customer Support Experience preferred with good networking knowledge Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

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7.0 - 11.0 years

6 - 11 Lacs

Chennai

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Skill required: Network Billing Operations - Problem Management Designation: Network & Svcs Operation Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Helps transform back office and network operations, reduce time to market and grow revenue, by improving customer experience and capex efficiency, and reducing cost-to-serveGood Customer Support Experience preferred with good networking knowledgeManage problems caused by information technology infrastructure errors to minimize their adverse impact on business and to prevent their recurrence by seeking the root cause of those incidents and initiating actions to improve or correct the situation. What are we looking for Helps transform back office and network operations, reduce time to market and grow revenue, by improving customer experience and capex efficiency, and reducing cost-to-serveGood Customer Support Experience preferred with good networking knowledge Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

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2.0 - 4.0 years

3 - 6 Lacs

Pune

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Role & responsibilities: Technical Expertise - Prepare the necessary configuration and validation for new customer installations and changes over live sites also troubleshooting technical issues being a part of 3rd line global support. Knowledge of Cisco hardware, Nexus, Catalyst and WLAN. Has direct responsibility for completion of technical support deliverables defined in the project plan. These deliverables include Cisco routing, switching and WLAN configuration and validations in accordance with customer requirements. Knowledge of network routing: BGP, EIGRP, OSPF (VXLAN a plus) Undertaking data network fault investigations in local and wide area environments, using information from multiple sources Has direct responsibility for completion of technical support deliverables defined in the project plan. These deliverables include Cisco routing, switching and WLAN configuration and validations in accordance with customer requirements. Leads and supports Networking and Facility Projects Ability to handle multiple projects simultaneously. Configuration of routing and switching equipment. Remote support of on-site engineers and end users/customers during installation. Speaking with customers via email and phone for initial requirement capture. Performance is measured from complete and on-time delivery, according to SLA. Perform end-to-end commissioning in co-operation with customer representatives to prove correct functionality. Network Designing, Site Activation, Resolution of different severity level tickets, deactivation of the devices and circuits. Preferred candidate profile: CCNA Global certificate or training Hands on experience in firewall Knowledge of BGP, MPLS, SDWAN (Viptela, Silverpeak), Wireless (Cradlepoint), Fortigate devices, Nokia devices. ISP Site installation, TTU (test and turn up) and Network troubleshooting. CCNP/CCNA (or similar level of knowledge in networking) Knowledge on SDWAN Products. Understanding and Experience on LAN/WAN/WLAN/BGP/MPLS/OSPF/EIGRP/VPN Good troubleshooting Skills

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5.0 - 7.0 years

7 - 9 Lacs

Mumbai

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Level L3 Communication Good Email Good Experience Range 5-7 Years Required Skills Set Very Good Communication skill, Fluent in English,Very good skill in MS Excel, PPT, word,Ensure Daily Operations managed with excellence like call response TAT, quality of response by Helpdesk Agents, Ticket logging quality monitoring and improving, plan and prioritize calls based on criticality, assuring IMAC filled for all the case etc. , Assure No misbehave with users by team, regular audit of IVR calls and share the reports, Prepare and provide daily, weekly and Monthly MIS, Ensure tickets are closed within the given SLA.Team Leader must have excellent communication skills, soft skills, To ensure for proper hand over / take over process at the time of any of his team member joins / leaves Havells, Participate in Major Incident and problem management, Must resolve escalated calls informed by centralized helpdesk and resident engineer, as the same time responsible to make sure engineer are able to resolve calls Salary Range 30000-35000 Qualification Graduation Certification Any Technical Certificate (e.g. Hardware Networking Course, Computer course, MCSE, CCNA) Technical Question Can you describe your leadership style and how you have successfully managed a service desk team in the past How do you handle performance evaluations and provide constructive feedback to team members What strategies do you use to motivate and engage your team, especially during peak times or challenging projects How do you prioritize and delegate tasks to ensure your team meets its goals and service level agreements (SLAs) Can you provide an example of a time when you had to resolve a conflict within your teamHow did you handle it What is your experience with the tools and technologies commonly used in a service desk environment, such as ITSM platforms (e.g., ServiceNow, JIRA) Can you describe a particularly challenging technical issue you helped resolveWhat was the issue and what steps did you take to solve it How do you stay updated with the latest trends and technologies in IT service management What is your approach to ensuring your team follows best practices in cybersecurity and data protection How do you ensure your team provides excellent customer service, even under high-pressure situations Can you give an example of a time when you had to handle a difficult or dissatisfied customerHow did you resolve the situation What methods do you use to monitor and improve the quality of service provided by your team How do you communicate complex technical issues to non-technical stakeholders or end-users How do you approach troubleshooting and resolving recurring issues reported by end-users Can you explain a process you have implemented that improved the efficiency of the service desk What is your process for prioritizing incidents and service requests How do you ensure that your team members are continuously developing their skills and knowledge Can you describe a training program or initiative you ve implemented to improve your team s performance How do you handle onboarding new service desk team members What key performance indicators (KPIs) do you monitor to assess the effectiveness of the service desk Can you provide an example of how you used data and metrics to improve service desk performance A critical system is down, and multiple users are affected. How would you manage the situation and communicate with stakeholders A team member consistently fails to meet performance expectations. How would you address this issue You receive a high-priority request from an executive that conflicts with current team workload. How do you handle the prioritization An important software update is scheduled, and you anticipate a surge in service requests. How would you prepare your team What is your vision for the service desk, and how do you plan to achieve it How do you ensure the service desk aligns with the overall goals and strategy of the organization Can you describe a time when you had to drive a significant change or improvement in your service deskWhat was your approach and the result

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3.0 - 8.0 years

10 - 14 Lacs

Noida

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Job Description This position is responsible for creating end user demand, building relationships with Network Solutions current and potential customers, and achieving sales goals within the given territory. This position will focus the majority of time on end users, consultants, engineering firms and architects to grow Leviton s Network Solutions brand awareness and acceptance. This job is regionally based in the Seattle, WA area and will include WA, OR, ID, MT, AK, UT, and CO regions. Job Requirements Develop product specifications for assigned projects Develop an annual sales plan in conjunction with sales and budget goals Conduct technical, sales, and product trainings, contractor certifications, etc. Involved in the coordination, development and implementation of Specifier programs, including ongoing training content development, database and document maintenance, policies, program updates, and BICSI CE credits Recommend revisions for new and existing programs Manage agent issues to include working with, and motivating agency personnel (if applicable) Provide service and support to Network Solutions customer s pre, during, and post project completion in a timely, accurate manner Work collaboratively with Inside and Outside Sales Reps within Business Unit on joint sales activity Education & Experience Bachelor s Degree preferred RCDD or CCNA required Minimum 3 years of selling telecommunications physical infrastructure and Layer 1 telecommunications products in a major market required Minimum 2 years of working with a technical sales team preferred Knowledge of fiber and copper structured cabling required Strong level of technical expertise, demonstrated by a technical degree and/or several years of proven experience in a highly technical industry Experience with account management & development required Skills & Abilities Must posses a solid understanding of physical infrastructure layer for telecommunications networking systems Must show a demonstrated understanding of global specifications Must have strong sales presentation capability regarding operation of information transport systems. Must posses strong leadership, relationship-building, and relationship management skills Must have outstanding oral, written and verbal communication skills as well as negotiation skills Must have a high level of comfort in communicating with every level of an organization from top level executives to field personnel Strong knowledge of Microsoft Office software, specifically Word, Excel, and PowerPoint Select Skills Select Sub Skills Lyncis Technologies was established in the year 2011 with head quarter in California, USA. We have been providing IT solutions which are customized to the needs of our clients. Our key services include SAP, AI led Digital Transformation, BI & analytics along with talent acquisition services both in USA and India. 702, 7th Floor, Tower A, i_Thum Bldg, Sector 62 Near Electonic City Metro Station, Noida Up 201 309

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3.0 - 8.0 years

9 - 13 Lacs

Noida

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HTML Developer (1 - 2 Yrs Exp.) Lorem ipsum dolor sit amet consetetur sadipscing elitr sed diam nonumy eirmod tempor invidunt ... Job Description This position is responsible for creating end user demand, building relationships with Network Solutions current and potential customers, and achieving sales goals within the given territory. This position will focus the majority of time on end users, consultants, engineering firms and architects to grow Leviton s Network Solutions brand awareness and acceptance. This job is regionally based in the Seattle, WA area and will include WA, OR, ID, MT, AK, UT, and CO regions. Job Requirements Develop product specifications for assigned projects Develop an annual sales plan in conjunction with sales and budget goals Conduct technical, sales, and product trainings, contractor certifications, etc. Involved in the coordination, development and implementation of Specifier programs, including ongoing training content development, database and document maintenance, policies, program updates, and BICSI CE credits Recommend revisions for new and existing programs Manage agent issues to include working with, and motivating agency personnel (if applicable) Provide service and support to Network Solutions customer s pre, during, and post project completion in a timely, accurate manner Work collaboratively with Inside and Outside Sales Reps within Business Unit on joint sales activity Education & Experience Bachelor s Degree preferred RCDD or CCNA required Minimum 3 years of selling telecommunications physical infrastructure and Layer 1 telecommunications products in a major market required Minimum 2 years of working with a technical sales team preferred Knowledge of fiber and copper structured cabling required Strong level of technical expertise, demonstrated by a technical degree and/or several years of proven experience in a highly technical industry Experience with account management & development required Skills & Abilities Must posses a solid understanding of physical infrastructure layer for telecommunications networking systems Must show a demonstrated understanding of global specifications Must have strong sales presentation capability regarding operation of information transport systems. Must posses strong leadership, relationship-building, and relationship management skills Must have outstanding oral, written and verbal communication skills as well as negotiation skills Must have a high level of comfort in communicating with every level of an organization from top level executives to field personnel Strong knowledge of Microsoft Office software, specifically Word, Excel, and PowerPoint Select Skills Select Sub Skills Lyncis Technologies was established in the year 2011 with head quarter in California, USA. We have been providing IT solutions which are customized to the needs of our clients. Our key services include SAP, AI led Digital Transformation, BI & analytics along with talent acquisition services both in USA and India. 702, 7th Floor, Tower A, i_Thum Bldg, Sector 62 Near Electonic City Metro Station, Noida Up 201 309

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6.0 - 11.0 years

12 - 18 Lacs

Gurugram

Work from Office

Role Overview: This role focuses on Data Center solutions including Cisco ACI, VXLAN fabric, and related architectures. The DC ACI L3 engineer partners with customers to plan, design, and deploy high-performing data center infrastructures. Key Responsibilities: Design and deploy traditional and ACI-based data center networks. Lead customer engagements for optimization of Cisco Data Center solutions. Develop High-Level & Low-Level Designs, and change/implementation plans. Utilize labs for testing and validating complex solutions. Mentor junior engineers, lead troubleshooting, and digital IP creation. Implement software automation tools such as Python or Ansible. Required Skills & Experience: 6+ years in Data Center network consulting, design, and deployment. Strong experience with Cisco Nexus (2K/5K/7K/9K), VXLAN, BGP EVPN, OTV, LISP. Hands-on experience with Cisco ACI (MultiPod/Multisite), DCNM, UCS, and Hyperflex. Exposure to virtualized environments (VMware, Microsoft, Kubernetes). Programming knowledge (Python, Ansible). Certifications: CCNP, CCIE, VCP preferred.

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