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2.0 - 3.0 years

8 - 12 Lacs

Mumbai

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Godrej Infotech is looking for Network Lead to join our dynamic team and embark on a rewarding career journey A Network Lead, also known as a Network Manager or Network Administrator, is a professional who oversees the design, implementation, and maintenance of an organization's computer networks. They are responsible for managing the network infrastructure, ensuring its security, and optimizing its performance to meet the organization's requirements. Here are some key responsibilities of a Network Lead:Network Design and Architecture: Developing and maintaining the overall design and architecture of the organization's computer network. The Network Lead works closely with stakeholders to understand business needs, assess network requirements, and design scalable and efficient network solutions.Network Implementation and Configuration: Implementing and configuring network devices, such as routers, switches, firewalls, and load balancers. The Network Lead ensures that network components are properly installed, connected, and configured to support reliable and secure communication.Network Security: Implementing and maintaining network security measures to protect against unauthorized access, data breaches, and other security threats. The Network Lead establishes security policies, configures firewalls, implements intrusion detection and prevention systems, and conducts regular security audits.Network Monitoring and Performance Optimization: Monitoring network performance, analyzing network traffic, and identifying areas for optimization. The Network Lead utilizes network monitoring tools to proactively detect and resolve network issues, optimize network bandwidth, and ensure optimal network performance.Network Troubleshooting and Support: Investigating and resolving network-related issues reported by users or detected through monitoring systems. The Network Lead troubleshoots network connectivity problems, diagnoses hardware or software issues, and coordinates with vendors or support teams for problem resolution.Network Upgrades and Expansion: Planning and implementing network upgrades and expansions to accommodate the organization's growing needs. The Network Lead assesses capacity requirements, recommends appropriate network infrastructure upgrades, and ensures smooth integration of new network equipment.

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5.0 - 10.0 years

22 - 25 Lacs

Bengaluru

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. Position: Technical Support Engineer -Routing Business Unit: Juniper TAC -Customer Focused Technical Support Location: Bangalore Juniper Networks "Customer Focused Technical Support" (CFTS) Services provide Customer with access to a designated team of senior engineers with extensive experience and highly focused troubleshooting skills relevant to a Customer s network and operations requirements. This team will work with Customer to develop network and feature knowledge that enables the provision of tailored support services. It will also equip Customer with confidence that high priority problems are being handled by professionals who fully understand the Customer s network and its complexity. The responsibilities includes, Lead and drive troubleshooting on Customer reported issues. Isolate Product issue at hardware/software level, replicate customer environments in lab, own and document communication among customers, engineering and provide final fix. Be a customer advocate for timely resolution of the problems reported, understand the environment/network and impact on business. Gain in-depth knowledge of the infrastructure and technologies that are present in customer s network profile; including their network topology, features, configurations, and service history, which results in faster resolution. Partners internally with other Services teams to deliver focused support by participating in Customer reviews, Network trainings and driving critical issues to resolution. Keep the other support teams trained on the designated CFTS customer network, practices followed. Provides technical expertise and guidance during testing, deployment and operational phases for CFTS Customers. Participate in tasks such as new product development projects, Knowledge base creation, trainings, and other documentation activities. Mentor newly hired support engineers and peers in technical areas of specialty. Products to be supported - Juniper Routing platforms (PTX, MX) This is an individual contributor role. There will be weekend coverage as per roster and pager rotation coverage. Primary Skills required: Excellent Customer handling and communication (verbal and written) skills Thorough understanding of - Layer 3 - IP and related technologies (ICMP, TCP, GRE, QoS, VRRP) IP routing protocols (BGP, OSPF, ISIS) Layer 2 technologies (Ethernet, 802.1q/p VLAN, BFD, STP, RSTP, ARP, LACP) Multicast protocols [IGMP, IGMP-snooping, PIM] MPLS, L2 and L3 VPN, Traffic Engineering, LDP, RSVP, Segment Routing, VPLS. Prefer to have understanding / Exposure / Expertise in one or more areas : Advanced Multicast technologies- NG-MVPN, Draft Rosen Advanced Datacenter technologies- MC-LAG, VxLAN, EVPN Perl/Python/Unix/Expect scripting Requires B.E. in Electronics/Engineering or Computer Science ( or equalent) with minimum 5 years experience in Networking Industry. Following candidates having any of following experience will be preferred and minimum experience criteria may not apply - 2+ years extensive JUNOS experience OR minimum 2+ years experience in Troubleshooting Datacentre networks, Enterprise core networks. Platform Knowledge: Juniper (routers, switches), Cisco, Arista, Alcatel, traffic generators (Ixia, Agilent) Preferred Certifications - JNCIS / JNCIP / JNCIE / CCNA / CCNP / CCIE and other equivalent. About Juniper Networks Juniper Networks is in the business of network innovation. From devices to data centers, from consumers to cloud providers, Juniper Networks delivers the software, silicon and systems that transform the experience and economics of networking. The company serves customers and partners worldwide. Additional information can be found at www.juniper.net .

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5.0 - 8.0 years

1 - 5 Lacs

Bengaluru

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About The Role Skill required: Next Generation Customer Operations - Customer Service Designation: Senior Analyst Qualifications: Any Graduation Years of Experience: 5 - 8 years Language - Ability: English - Proficient About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. Looking for a candidate who is good in communication and has good knowledge on metrics of Customer Support Customer service refers to the assistance and support provided by a business or organization to its customers before, during, and after a purchase or use of a product or service. It involves addressing inquiries, resolving issues, and ensuring customer satisfaction to build and maintain positive relationships. What are we looking for Proactive and inquisitive candidate required with clear and precise communication, written and oral skills Market knowledge of US Wireless and Telecom domain would be preferred Domain knowledge of International Voice process Analytical skills are also required with an eye for detail Job requires the candidate to be assertive or influence people, probe for responses and empathize with customers Proven experience in achieving targets against budget Team Building - Ability to coach, connect and motivate team members Clearly defines problems. Considers all the facts and alternatives available. Is willing to make firm and speedy decisions. Demonstrates objectivity and high quality in decision-making Ability to work with basic quality tool like RCA, CAPA, pareto, box plots etc. Ability to establish facts and develop conclusions and recommendations following detailed assessment and analysis Ability to make, communicate and deploy decisions related to people and processes and to control, monitor and evaluate the effectiveness of the decisions implemented Ability to make tough and timely decisions on task and people International Voice Experience US Telecom Experience would be desirable Roles and Responsibilities: Communicate with client customers via voice to help resolve the issues being faced Access the companys internal systems to obtain and extract order information and provide customer service management with the data for inclusion in various scheduled and special reports Initiate required action for response to customer service requests for order changes, including the maintenance of order/customer information files and communicates changes to the appropriate personnel/departments Adapts effectively to changing plans and priorities Is able to follow a collaborative approach with people at different levels or working style Demonstrates ownership for goals. Drives himself and others to achieve desired results. Reviews and monitors progress with course correction to ensure success. Constantly raises the bar after each achievement Manage team expectations and project SLAs Monitor knowledge sharing and retention within the team Coordinate with supervisor and manager to provide day to day insights Share with supervisor and manager performance trends of the team and agree on next steps Handling customer escalations or providing resolutions which require higher level of authorization Qualification Any Graduation

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3.0 - 8.0 years

1 - 5 Lacs

Bengaluru

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About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Unified Communication and Collaboration Operations Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : Any Degree or 3 Year DiplomaKey Responsibilities :- Maintenance administration of Voice PBX systems services-Responsible for handling day-to-day Voice operations, requirements issues Technical Experience :-Basic understanding of voice telephony TDM / IP along with knowledge of voice networking, Signaling standards telecommunication protocols H323, SIP,SCCP, MGCP etc-Hands-on experience on industry standard enterprise PBXs like Cisco call manager-Basic knowledge on PRI and trunk configuration in Telephony system-Basic knowledge in ACD calls routing configurations-Basic troubleshooting of Cisco VoIP gateways and adjuncts -Knowledge of Voicemail Cisco Unity, IVR, Reporting etc-Basic troubleshooting knowledge with respect to the operational issues in PBX-Basic knowledge of Call accounting software Professional Attributes :-Customer focused positive attitude towards work-Good interpersonal and communication skills verbal and written-Ability to work with diverse teams a quick learner-High level of initiative coupled with a good team spirit-Positive work ethic-Basic knowledge in MS Visio, Word and Excel Educational Qualification:-Any Degree or 3 Year Diploma Qualification Any Degree or 3 Year Diploma

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2.0 years

4 - 8 Lacs

Patna

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Dreamline Technologies Pvt Ltd. is looking for Network Hardware Administrator to join our dynamic team and embark on a rewarding career journey Designing and implementing network infrastructure, including LANs, WANs, and wireless networks Installing and configuring network hardware, software, and protocols, including routers, switches, firewalls, and other network devices Monitoring network performance and security, identifying and resolving issues proactively Conducting regular network maintenance, such as firmware updates, patches, and security audits Configuring and managing network security protocols, including firewalls, VPNs, and intrusion detection and prevention systems Developing and maintaining network documentation, including network diagrams, procedures, and policies A Network Administrator should have a strong understanding of network infrastructure, protocols, and security best practices They should also have experience with network hardware and software, as well as experience with network management tools and techniques Qualifications: MCA/BE/B-Tech (CSC/ECE), and bring at least 5 years of hands-on experience,

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3.0 - 8.0 years

3 - 5 Lacs

Gurugram

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Roles and Responsibilities Provide technical support for network infrastructure, including routers, switches, firewalls, and other related equipment. Troubleshoot and resolve complex network issues using CCNA-level knowledge. Collaborate with team members to identify root causes of problems and implement solutions. Ensure compliance with company policies and procedures for IT operations. Ready to work in Network Field Support Desired Candidate Profile 3-8 years of experience in networking field engineering or a related role. B.Tech/B.E. degree from a recognized university (Any Specialization). Strong understanding of router, switch, firewall technologies; CCNA certification preferred. Excellent problem-solving skills with ability to work independently on-site at customer locations.

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3.0 - 5.0 years

3 - 6 Lacs

Jamnagar, Ahmedabad, Rajkot

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According to the Project location within india (majorly project locations are within Gujarat) Job Type : Full-Time Job Summary : The Site Supervisor for Network Infrastructure is responsible for overseeing the installation, maintenance, and execution of network infrastructure projects at various sites. This role ensures that all work complies with safety standards, project specifications, and deadlines. The Site Supervisor will coordinate with engineers, technicians, and subcontractors to deliver high-quality network solutions. Key Responsibilities Project Supervision : Oversee the installation, configuration, and maintenance of network infrastructure, including fiber optics, structured cabling, routers, and switches. Ensure that work is executed according to project plans, specifications, and industry standards. Monitor project progress and ensure completion within deadlines. Team Coordination & Management: Supervise and coordinate field technicians, subcontractors, and laborers. Assign tasks, provide guidance, and ensure efficient workflow on-site. Conduct regular meetings to discuss progress and challenges. Quality Assurance & Compliance: Conduct inspections and quality checks to ensure proper installation and adherence to safety protocols. Ensure compliance with company policies, local regulations, and industry best practices. Troubleshoot and resolve on-site technical issues. Maintain accurate project records, including progress reports, material usage, and incident reports. Communicate updates to project managers and stakeholders. Prepare and submit work completion reports. Safety & Risk Management: Implement and enforce safety guidelines and procedures. Identify and mitigate potential hazards on-site. Ensure the use of proper PPE and adherence to safety protocols. Qualifications & Skills Diploma/Degree in Telecommunications, Electrical Engineering, or a related field (preferred). Relevant certifications (e.g., CCNA, BICSI, PMP, OSHA Safety Certification) are a plus. Minimum 3-5 years of experience in network infrastructure projects. Hands-on experience with fiber optics, structured cabling, and networking equipment. Experience in site supervision and team leadership. Technical Skills : Knowledge of network components (routers, switches, access points, etc.). Familiarity with structured cabling, fiber splicing, and rack installations. Understanding of network design and troubleshooting. Soft Skills : Strong leadership and problem-solving abilities. Excellent communication and interpersonal skills. Ability to work under pressure and meet deadlines. Other Requirements : Willingness to travel to different project sites. Valid driver s license (if applicable). Competitive salary based on experience. Health insurance, travel allowances, and other benefits as per company policy. Career growth opportunities in the IT & Networking industry. Recaptcha requires verification. Im not a robot 401, Landmark Building, Opp. Seema Hall, Anand nagar Road, 100 ft Ring Road, Ahmedabad, Gujarat-380015 49, Nalanda Complex, Nr. Mansi Complex, Premchandnagar Road,Vastrapur, Ahmedabad-380015 Gujarat (India)

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1.0 - 3.0 years

4 - 8 Lacs

Hyderabad

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About The Role Skill required: Network Customers Operations - Customer Service Management Designation: Network & Svcs Operation Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do The network, whether physical or virtual, relies on a large staff to keep it running 24x7 and it is that staff which consumes the bulk of operational budgets. Network elements are constantly changing, as are the ways each is deployed. Virtual network functions still require hardware, while routers and base stations require complex software. All of this must be maintained, updated and configured. An operators construction, maintenance, activation and trouble management functions typically include both inside and outside staff which is taken care by Work Force Management Team scheduling Technician Dispatches Good Customer Support Experience preferred with good networking knowledgeAn approach to manage organizations interaction with current and potential customers. It uses data analysis about customers history with the organization to improve business relationships with customers, specifically focusing on customer retention, enhancing customer satisfaction and ultimately driving sales growth. What are we looking for Problem-solving skillsAbility to establish strong client relationshipWritten and verbal communicationStrong analytical skillsExcellent English speaking and writing skills is a must (with trainable on Technical Process)Must understand customer support or operations type environment such as project coordinator, Customer service agent, technical support staff or service engineer etcMust have worked in a ticketing systems/tool assign/Process Tickets, update tickets, escalate/follow-up, closure, feedbacksExcellent documentation and data entry skills. Previous experience in updating tools and data bases is an advantageCustomer Problem solving or troubleshooting experience is an advantageMust have intermediate knowledge of Microsoft Office tools Word/Excel/Power PointMust be flexible in changes in working schedule and environment while maintaining accuracy and quality of output to meet the requirements of the client Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shiftsLogs customer/client/Vendor problem/request/issues in ticketing tools and ensures proper documentationManages the database for dispatch of metro based field techniciansPerforms root cause analysis to operational problems and follows defined procedures to resolve correctly and update tools and documents accordingly.Maintaining permanent site access lists and portal rosters, coordinated between multiple external vendors and internal business unit representatives.Documents troubleshooting efforts and customer information in data capture tool as and when required, transfers call or promptly notifies responsible party for resolutionMay need to support client report preparation and presentationPerforms incident notification and escalation to ensure problems/requests/issues are communicated effectively and receive proper management attentionDemonstrates understanding of the customers needs and maintains high customer satisfaction ratingsMaintains and update various tools (order entry, incident management, knowledge management and client information systems) and service desk proceduresReviewing knowledge database and documents and update them regularly based on learnings and provide coaching to rest of the teamMay perform follow up on incidents with customer to ensure customer satisfactionIdentify process improvement opportunitiesMay identify root causes for customer dissatisfaction and recommend solutions to improve overall customer satisfaction Qualification Any Graduation

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5.0 - 8.0 years

4 - 8 Lacs

Mumbai

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The main activities of the Senior Analyst Network and Data Center is to select/build/ manage Datacenters and operate Datacentre services, Datacentre being the centre of IT Services to deliver IT solutions to the Business, timely delivery of services is critical to success of BNP Business. Deliver remote network management services across different domains of network. The network services would mainly include support on WAN, LAN, Wi-Fi and MPLS technologies, Telecom and Datacenter domain team is responsible for all Network, Telecom and Datacenters services across the INDIA He will assist the team ensuring effective service management to meet service-level agreements and control costs. Responsibilities Infrastructure Operations Datacentre Infrastructure Management Standardize IN Datacentre Services across all facilities. Review and revise of all policies and procedures being used in IN Datacentre Management Support/contribute for all audits related to Datacentre Contribute for Dashboard reporting Availability and Capacity Management Network Incident troubleshooting and escalation to L3 BAU support operations Coordinates root cause analysis for all day-to-day technical issues and establish recovery and prevention processes. Coordinates with onshore teams; interface with vendors and partners for issue resolution. Networks obsolesce and Tech refresh Vulnerability Management and finding remediation SLA adherence and Dashboard reporting Proposes solution alternatives, provide impact analysis for any technical changes. Translates high level objectives into low level work modules and tasks. Performs requirements gathering and design ITIL and Change Management experience Competencies (Technical / Behavioral) 5 to 8 years of work experience required, minimum 4 years of relevant work experience required large enterprise networks Able to demonstrate the ability to undertake the above responsibilities Has expert knowledge of various Datacenter facilities (UPS, Generator, Fire Suppression, CCTV, CRAC) and Services Has knowledge of regulatory requirements related to Datacenters in INDIA region Has experience in managing multicultural technical staff to deliver various Datacenter services Good knowledge and understanding of Datacenter Market in INDIA Basic skills in implementation, administration and troubleshooting of Local Area Networks, Wide Area Networks and Network Products - Routers, Switches, strong knowledge of static/dynamic routing protocols (EIGRP/OSPF/BGP/ISIS), transports (Internet/MPLS/VPLS) Troubleshooting skills to identify faults and ensure timely repairs. Experience in Traffic analysis tools: Solar winds, Netflow, Netscout probes, Infinistream and Wireshark. Skills in installation, configuration and troubleshooting of local area and wide area networks using Cisco hardware, leased lines and MPLS. Fluent in English to work with the global and regional teams Excellent written and verbal communication skills Able to work under pressure and meet deadlines Able to demonstrate a high degree of flexibility including shift and out of hours working Demonstrate a positive, diverse and inclusive attitude that fosters excellent service and Business satisfaction Excellent organizational skills Expert knowledge of ITIL disciplines Good team and relationship builder with excellent communication skills at all levels Excellent documentation skills Specific Qualifications (if required) B.E or Equivalent CCNA (Routing & Switching) ITIL V3 Foundation desirable CDCP Fluency in English Skills Referential Behavioural Skills: (Please select up to 4 skills) Ability to collaborate / Teamwork Communication skills - oral & written Creativity & Innovation / Problem solving Attention to detail / rigor Transversal Skills: Analytical Ability Ability to understand, explain and support change Ability to manage a project Ability to set up relevant performance indicators Ability to develop and leverage networks Education Level: Bachelor Degree or equivalent Experience Level At least 5 years

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5.0 - 10.0 years

30 - 35 Lacs

Mumbai

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Located within the RISK Function of BNP Paribas (BNPP), the role of the Data Protection Correspondent (DPC) is to ensure that the components of the operational risk management framework are implemented and operating effectively within ISPL, and to provide RISK ORM management and Business senior management with relevant, synthetic, transparent, exhaustive and consistent information and a front-to-back view of operational risk across ISPL activities. To achieve this objective, this 2nd line of defense (LOD2) role works closely with RISK ORM Regional and Central teams and with ISPL management and stakeholders. The DPC provides expertise on personal data protection related topics in accordance with the relevant RACI. India DPC must assist India Data Protection Officer (DPO) in supervising the compliance of projects and with legal and regulatory personal data protection requirements throughout the APAC region as well as the Groups and APAC personal data protection policies. RISK ORM ISPL mandate is to independently challenge and supervise the operational risk management framework of ISPL activities as described in level 2 procedure Organizational framework and governance for Operational Risk Management & Permanent Control Framework. This includes control framework adequacy checks, independent challenge, proximity with the business and contribution to the sign-off process on key decisions. The DPC is to ensure second level controls by providing the required supervision and assistance to the 1st Line of Defense Due to the global and regional models applied by the BNP Paribas (BNPP) activities outsourced to ISPL, the role covers the contribution as well to reviews, control testing, analysis and reports carried out under the supervision of the APAC DPO Regional teams. Responsibilities Direct Responsibilities To contribute to relevant personal data protection activities realization To guarantee required norms and methods definition and application to a companys good data protection risks apprehension (follow-up of projects, information systems adaptation, declarations conception and maintenance, subcontractors contracts analysis, follow-up on control plans reporting, etc.) To guarantee advice and assistance to strategical program ongoing. To support the implementation of the privacy strategy defined by DPO To assist the DPO in the supervision and monitoring of implementation of the Group's Data Protection policies and guidelines, bearing the local regulatory requirements in mind, to ensure consistency To define action plans and corrections related, and to ensure application of the same To alert DPO when activity is under operational risk (non-appropriateness between needs and resources, etc.), to propose correction solutions and to implement those solutions To contribute to continuous efficiency improvement and to any optimization process. To contribute to operational collaborative activities To support and assist APAC DPO team for control campaigns, typical DPO and RISK ORM activities in BAU (e.g. RCSA check & challenge, data breach assessments, project and third-party risk assessment support see below), but also in case of emergencies and escalated issues To contribute to permanent control actions To contribute to perform LOD2 controls and challenge LOD1 To contribute to perform the check and challenge of the RCSA To contribute to RISK ID exercise To contribute to OR&C report To ensure professional network development To participate in local Data Protection Committees when requested by the DPO To contribute to Internal Control Committee To collaborate with local CROs and RISK teams Contributing Responsibilities To assist the DPO on exchanges with the authorities in charge of the protection of personal data under the responsibility of the DPO To assist the DPO in the supervision and implementation of Privacy by Design principles throughout the lifecycle of all projects, activities, products, services, processes and systems To contribute to role development by validating data protection requirements for new activities, new products, services or specific operations, and to carry technical assistance To receive, process and advise internal and external local solicitations about data protection To receive, process and advise requests from data subjects, subcontractors and partners etc. To itemize existing processes and identify breaches regarding data protection requirements using your broad knowledge on APAC-wide local regulation (at minimum: Indias new DPDPA & GDPR requirements To contribute to perform risk assessment on personal data breaches To assist the DPO in monitoring documentation, e.g. the RoPA (Register of Processing Activities) To contribute to the identification and notification process for data protection violations according to defined procedures and local legal requirements To realize effectiveness for data protection controls and to ensure expected reporting To ensure regular reporting to DPO about the activity To contribute to the creation and implementation of awareness programs and to the promotion of a culture of protection of personal data within the scope of responsibility. * DPO may refer to India DPO or APAC DPO or Business Line DPO as the case may be reflecting a matrix organization while maintaining a direct reporting to the India DPO Technical & Behavioral Competencies Knowledge (Required to exercise the position) Level * To know standards and norms about data protection Know-how (implementation of technics, methods, tools to achieve activities) Level * Technics To know how to assess maturity level of the existing facility about Data Privacy Transverse To have a professional face-to-face or phone discussion with an overseas colleague To prioritize To efficiently manage several topics at the same time To issue advice / recommendation considering every parameter To have an efficient speaking communication Tools To work with BNP Paribas tools (e.g. Data Protection Hub, RISK360) Behavioral and soft skills To efficiently multi-task with topics and maintain attention to detail / rigor To issue advice / recommendation considering all parameters To have efficient communication skills (oral & written) To conceptualize / formalize an idea, a process or a project To work as a team / transversally To identify and analyse risks for the activities that are handled To assess, issue an opinion To deploy a strategy and to define an action plan To animate resources and coordinate their intervention To show diplomacy to allow a message to be heard To show conviction, to generate interlocutors acceptance Being able to anticipate and come up with ideas Creativity and innovation To show discretion about delicate and / or confidential topics Ability to manage conflict To integrate multicultural dimension Specific Qualifications Legal background with IAPP Certification (CIPP/E) or equivalent Skills Referential Behavioural Skills : (Please select up to 4 skills) Communication skills - oral & written Attention to detail / rigor Creativity & Innovation / Problem solving Client focused Transversal Skills: Analytical Ability Ability to develop and leverage networks Ability to develop and adapt a process Ability to understand, explain and support change Ability to set up relevant performance indicators Education Level: Bachelor Degree or equivalent Experience Level At least 5 years Other/Specific Qualifications (if required) Business Skills 1. Data Protection 2. Risk knowledge and awareness 3. Risk anticipation 4. Data quality & Security 5. Regulatory 6. Business analytics 7. New Technologies and Digital Law [IT/IP] 8. IT risk and cyber security

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1.0 - 3.0 years

4 - 8 Lacs

Chennai

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About The Role Skill required: Network Billing Operations - Problem Management Designation: Network & Svcs Operation Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Helps transform back office and network operations, reduce time to market and grow revenue, by improving customer experience and capex efficiency, and reducing cost-to-serveGood Customer Support Experience preferred with good networking knowledgeManage problems caused by information technology infrastructure errors to minimize their adverse impact on business and to prevent their recurrence by seeking the root cause of those incidents and initiating actions to improve or correct the situation. What are we looking for Helps transform back office and network operations, reduce time to market and grow revenue, by improving customer experience and capex efficiency, and reducing cost-to-serveGood Customer Support Experience preferred with good networking knowledge Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

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0.0 - 1.0 years

4 - 8 Lacs

Chennai

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About The Role Skill required: Network Billing Operations - Problem Management Designation: Network & Svcs Operation New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Helps transform back office and network operations, reduce time to market and grow revenue, by improving customer experience and capex efficiency, and reducing cost-to-serveGood Customer Support Experience preferred with good networking knowledgeManage problems caused by information technology infrastructure errors to minimize their adverse impact on business and to prevent their recurrence by seeking the root cause of those incidents and initiating actions to improve or correct the situation. What are we looking for Helps transform back office and network operations, reduce time to market and grow revenue, by improving customer experience and capex efficiency, and reducing cost-to-serveGood Customer Support Experience preferred with good networking knowledge Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

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2.0 - 7.0 years

5 - 9 Lacs

Chennai

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About The Role Project Role : Infrastructure Engineer Project Role Description : Assist in defining requirements, designing and building data center technology components and testing efforts. Must have skills : ServiceNow Good to have skills : ServiceNow IT Service ManagementMinimum 2 year(s) of experience is required Educational Qualification : NA Summary :As an Infrastructure Engineer, you will assist in defining requirements, designing and building data center technology components and testing efforts. A typical day may involve collaborating with cross-functional teams to gather and analyze requirements, developing innovative solutions, and ensuring the successful implementation of technology components to meet organizational needs. You will also engage in testing activities to validate the functionality and performance of the systems being developed, contributing to the overall efficiency and effectiveness of the data center operations. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Engage in continuous learning to stay updated with industry trends and best practices.- Assist in troubleshooting and resolving technical issues as they arise. Professional & Technical Skills: - Must To Have Skills: Proficiency in ServiceNow.- Good To Have Skills: Experience with ServiceNow IT Service Management.- Strong understanding of data center technologies and infrastructure.- Familiarity with network design and implementation.- Experience in system testing and validation processes. Additional Information:- The candidate should have minimum 2 years of experience in ServiceNow.- This position is based at our Chennai office.- A NA is required. Qualification NA

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1.0 - 3.0 years

4 - 8 Lacs

Bengaluru

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About The Role Skill required: Network Planning & Engineering - Passive Optical Networks Designation: Network & Svcs Operation Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Helps transform back office and network operations, reduce time to market and grow revenue, by improving customer experience and capex efficiency, and reducing cost-to-serveLooking for a candidate who has expertise in Networking and has good knowledge on fundamentals of Network, concepts like OSI Model and ProtocolsA passive optical network (PON) is a fiber-optic telecommunications technology for delivering broadband network access to end-customers. Its architecture implements a point-to-multipoint topology, in which a single optical fiber serves multiple endpoints by using unpowered (passive) fiber optic splitters to divide the fiber bandwidth between multiple access points. What are we looking for Written and verbal communicationAgility for quick learningAdaptable and flexibleAbility to work well in a teamAbility to meet deadlines Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

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2.0 - 6.0 years

4 - 6 Lacs

Pune

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Role & responsibilities: Technical Expertise - Prepare the necessary configuration and validation for new customer installations and changes over live sites also troubleshooting technical issues being a part of 3rd line global support. Knowledge of Cisco hardware, Nexus, Catalyst and WLAN. Has direct responsibility for completion of technical support deliverables defined in the project plan. These deliverables include Cisco routing, switching and WLAN configuration and validations in accordance with customer requirements. Knowledge of network routing: BGP, EIGRP, OSPF (VXLAN a plus) Undertaking data network fault investigations in local and wide area environments, using information from multiple sources Has direct responsibility for completion of technical support deliverables defined in the project plan. These deliverables include Cisco routing, switching and WLAN configuration and validations in accordance with customer requirements. Leads and supports Networking and Facility Projects Ability to handle multiple projects simultaneously. Configuration of routing and switching equipment. Remote support of on-site engineers and end users/customers during installation. Speaking with customers via email and phone for initial requirement capture. Performance is measured from complete and on-time delivery, according to SLA. Perform end-to-end commissioning in co-operation with customer representatives to prove correct functionality. Network Designing, Site Activation, Resolution of different severity level tickets, deactivation of the devices and circuits. Preferred candidate profile: CCNA Global certificate or training Hands on experience in firewall Knowledge of BGP, MPLS, SDWAN (Viptela, Silverpeak), Wireless (Cradlepoint), Fortigate devices, Nokia devices. ISP Site installation, TTU (test and turn up) and Network troubleshooting. CCNP/CCNA (or similar level of knowledge in networking) Knowledge on SDWAN Products. Understanding and Experience on LAN/WAN/WLAN/BGP/MPLS/OSPF/EIGRP/VPN Good troubleshooting Skills.

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1.0 - 5.0 years

1 - 1 Lacs

Surat

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Role & responsibilities Provide first level troubleshooting for network related issues in Branches, ATM sites (onsite and offsite) and escalate if necessary Coordinate with branches and field support engineers of the successful bidder and engineers of the link service providers for resolving connectivity issues Handle link related tasks like - Commissioning of new leased lines / MPLS links, Shifting and realigning of leased/MPLS circuits, upgrading of leased/MPLS circuits, Surrendering of circuits and other required link maintenance tasks Coordinate with NOC engineers for resolution of issues Raise manual tickets if necessary for any issues and follow up for resolution Responsible for LAN of Zonal office building and coordinating with LAN Cabling vendor appointed by the Bank for issue resolution. Provide network related IT assistance to EDP officers in Zonal Office for commissioning of links at new branch, shifting of branches, closure of branches. Provide monthly report on network availability within the area of operations. Conduct monthly review meetings and submit the MoM to HO. Receive call from branches, raise the ticket if not available in system and inform the ticket number. Update branch about the status of the ticket.

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2.0 - 7.0 years

4 - 9 Lacs

Bengaluru

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Hotel DBrooks is looking for House Keeping to join our dynamic team and embark on a rewarding career journeyClean and maintain guest rooms, public areas, restrooms, and workspaces to ensure a hygienic and pleasant environment.Perform routine tasks such as dusting, vacuuming, mopping, changing linens, and replenishing supplies according to housekeeping standards.Report maintenance issues, safety hazards, or lost and found items to the appropriate department promptly.Follow health, hygiene, and safety regulations while using cleaning equipment and chemicals.Maintain inventory of cleaning supplies and inform supervisors of replenishment needs.

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1.0 - 6.0 years

3 - 8 Lacs

Gurugram

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Experience : 1 year Qualification : Graduate Certification : CCNA, CCNP Job Description : Good Knowledge in Network & related issues troubleshooting Hands on experience on Cisco routers and Switches Dealing with network connectivity LAN, WAN and MAN Should have experience in Communicating and documenting incidents to include cause, action, and solution as well as root cause analysis Knowledge in router and switches hardening for secure network infrastructure LAN configuration- STP, RSTP, MSTP, Vlans, VTP, Trunks, Ether-channels, High availability (HSRP, VRRP, GLVP), Port Security Checking logs of router and switches for troubleshooting network issues. Routing Protocols Static/Default routing, RIP, OSPF, EIGRP. Configuring and troubleshooting HSRP/load balancing, Primary Secondary Paths. Must possess Excellent Communication Skills.

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1.0 - 4.0 years

3 - 5 Lacs

Bengaluru

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Job Title: L1 Technical Support Executive Job Summary: We are seeking a highly motivated and technically skilled L1 Technical Support Executive to provide exceptional technical support to our customers. The ideal candidate will have excellent problem-solving skills, a strong technical foundation, and a customer-centric approach. Key Responsibilities: 1. Technical Support: Provide Level 1 technical support to customers via phone, email, chat, and ticketing systems. 2. Troubleshooting: Troubleshoot and resolve technical issues related to our products and services, using available resources and tools. 3. Issue Resolution: Resolve customer complaints and issues in a timely and professional manner, escalating complex issues to L2/L3 support teams as needed. 4. Documentation: Maintain accurate and detailed records of customer interactions, including technical issues, resolutions, and follow-up actions. 5. Knowledge Base: Contribute to the development and maintenance of the knowledge base, including technical articles, FAQs, and troubleshooting guides. 6. Customer Satisfaction: Ensure high levels of customer satisfaction, responding promptly to customer inquiries and resolving issues efficiently. 7. Team Collaboration: Collaborate with internal teams, including sales, engineering, and logistics, to ensure seamless customer support. Requirements: 1. Education: Bachelor's degree in Computer Science, Information Technology, or a related field. 2. Experience: 0-2 years of experience in technical support, preferably in a similar industry. 3. Technical Skills: Basic understanding of computer hardware, software, and networking fundamentals. 4. Communication Skills: Excellent written and verbal communication skills, with the ability to communicate technical information to non-technical customers. 5. Certifications: Relevant certifications, such as CompTIA A+, Cisco CCNA, or equivalent, are a plus. Company name : solid systems global Contract job of one year (may gets extendable based on the performance) Shifts type : US shifts (Night shifts, rotational shifts, 5 days working, 2 days off) Location : HBR layout, Bangalore

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1.0 - 4.0 years

3 - 5 Lacs

Bengaluru

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Job Title: L1 Technical Support Executive Job Summary: We are seeking a highly motivated and technically skilled L1 Technical Support Executive to provide exceptional technical support to our customers. The ideal candidate will have excellent problem-solving skills, a strong technical foundation, and a customer-centric approach. Key Responsibilities: 1. Technical Support: Provide Level 1 technical support to customers via phone, email, chat, and ticketing systems. 2. Troubleshooting: Troubleshoot and resolve technical issues related to our products and services, using available resources and tools. 3. Issue Resolution: Resolve customer complaints and issues in a timely and professional manner, escalating complex issues to L2/L3 support teams as needed. 4. Documentation: Maintain accurate and detailed records of customer interactions, including technical issues, resolutions, and follow-up actions. 5. Knowledge Base: Contribute to the development and maintenance of the knowledge base, including technical articles, FAQs, and troubleshooting guides. 6. Customer Satisfaction: Ensure high levels of customer satisfaction, responding promptly to customer inquiries and resolving issues efficiently. 7. Team Collaboration: Collaborate with internal teams, including sales, engineering, and logistics, to ensure seamless customer support. Requirements: 1. Education: Bachelor's degree in Computer Science, Information Technology, or a related field. 2. Experience: 0-2 years of experience in technical support, preferably in a similar industry. 3. Technical Skills: Basic understanding of computer hardware, software, and networking fundamentals. 4. Communication Skills: Excellent written and verbal communication skills, with the ability to communicate technical information to non-technical customers. 5. Certifications: Relevant certifications, such as CompTIA A+, Cisco CCNA, or equivalent, are a plus. Company name : solid systems global Contract job of one year (may gets extendable based on the performance) Shifts type : US shifts (Night shifts, rotational shifts, 5 days working, 2 days off) Location : HBR layout, Bangalore

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5.0 - 10.0 years

1 - 5 Lacs

Noida

Work from Office

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : NNM Tools Administration Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : a:B-Tech/M-Tech/MCA Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. You will be dedicated to quality and use exceptional communication skills to keep our world-class systems running smoothly. Your role will involve accurately defining client issues and designing resolutions based on deep product knowledge. You will play a crucial role in ensuring client satisfaction and maintaining the integrity of our systems. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Ensure effective communication and coordination between the client and the system or application.- Identify and analyze client issues, and design appropriate resolutions.- Maintain a deep understanding of the product and its functionalities.- Conduct regular system checks and troubleshoot any issues that arise. Professional & Technical Skills: - Must To Have Skills: Proficiency in NNM Tools Administration.- Good To Have Skills: Experience with network monitoring tools such as SolarWinds or Nagios.- Strong understanding of IT infrastructure and network management.- Experience in troubleshooting and resolving technical issues.- Knowledge of scripting languages such as Python or PowerShell.- Familiarity with ITIL processes and best practices. Additional Information:- The candidate should have a minimum of 5 years of experience in NNM Tools Administration.- This position is based in Noida.- A B-Tech/M-Tech/MCA degree is required. Qualification a:B-Tech/M-Tech/MCA

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1.0 - 3.0 years

4 - 8 Lacs

Noida

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About The Role Skill required: Network Billing Operations - Problem Management Designation: Network & Svcs Operation Associate Qualifications: Any Graduation Years of Experience: 1 - 3 Years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Helps transform back office and network operations, reduce time to market and grow revenue, by improving customer experience and capex efficiency, and reducing cost-to-serveGood Customer Support Experience preferred with good networking knowledgeThis team is responsible for managing problems caused by information technology infrastructure errors to minimize their adverse impact on business and to prevent their recurrence by seeking the root cause of those incidents and initiating actions to improve or correct the situation. What are we looking for Ability to perform under pressureProblem-solving skillsDetail orientationResults orientationCommitment to quality Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

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5.0 - 8.0 years

6 - 11 Lacs

Noida

Work from Office

About The Role Skill required: Network Billing Operations - Problem Management Designation: Network & Svcs Operation Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Helps transform back office and network operations, reduce time to market and grow revenue, by improving customer experience and capex efficiency, and reducing cost-to-serveGood Customer Support Experience preferred with good networking knowledgeThis team is responsible for managing problems caused by information technology infrastructure errors to minimize their adverse impact on business and to prevent their recurrence by seeking the root cause of those incidents and initiating actions to improve or correct the situation. What are we looking for Ability to perform under pressureProblem-solving skillsDetail orientationResults orientationCommitment to quality Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualification Any Graduation

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15.0 - 20.0 years

3 - 7 Lacs

Pune

Work from Office

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Enterprise Network Operations Good to have skills : NAMinimum 0-2 year(s) of experience is required Educational Qualification : Any degree 15 years of Full time educationKey Responsibilities -Provide L2 Network Support and troubleshooting-Deliver the result by adhered to the defined processes like ISO 20000, ISO27001, BS25999-Flexibility towards working on shifts.-Good understand of the Network Architecture of the Organization and ability to deliver results as per the timelines.-Front End Internal, External, and client audits and work towards the closure of the findings. Technical Experience Mandatory----Strong technical knowledge on configuring and troubleshooting any of the firewalls preferably Juniper SRX or Palo Alto-Strong technical knowledge on configuring and troubleshooting Switching and Routing Additional Skills----Knowledge on Cloud Technology-Knowledge on Scripting-Knowledge on Wireless Technology-SSL VPN Configuration and Troubleshooting Professional Attributes -Excellent verbal and written communication skills.-Customer handling skills and good interpersonal skills -Ability to take complete ownership of the tasks -High level of initiative and innovative ideas-Positive Attitude towards work-Ability to work as Team-Work independently with minimal assistance Additional Information-Certification on Cloud Technology Education:Any Degree or 3 Year Diploma Qualification Any degree 15 years of Full time education

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3.0 - 8.0 years

9 - 12 Lacs

Noida

Work from Office

Job Requirements Develop product specifications for assigned projects Develop an annual sales plan in conjunction with sales and budget goals Conduct technical, sales, and product trainings, contractor certifications, etc. Involved in the coordination, development and implementation of Specifier programs, including ongoing training content development, database and document maintenance, policies, program updates, and BICSI CE credits Recommend revisions for new and existing programs Manage agent issues to include working with, and motivating agency personnel (if applicable) Provide service and support to Network Solutions customer s pre, during, and post project completion in a timely, accurate manner Work collaboratively with Inside and Outside Sales Reps within Business Unit on joint sales activity Education & Experience Bachelor s Degree preferred RCDD or CCNA required Minimum 3 years of selling telecommunications physical infrastructure and Layer 1 telecommunications products in a major market required Minimum 2 years of working with a technical sales team preferred Knowledge of fiber and copper structured cabling required Strong level of technical expertise, demonstrated by a technical degree and/or several years of proven experience in a highly technical industry Experience with account management & development required Skills & Abilities Must posses a solid understanding of physical infrastructure layer for telecommunications networking systems Must show a demonstrated understanding of global specifications Must have strong sales presentation capability regarding operation of information transport systems. Must posses strong leadership, relationship-building, and relationship management skills Must have outstanding oral, written and verbal communication skills as well as negotiation skills Must have a high level of comfort in communicating with every level of an organization from top level executives to field personnel Strong knowledge of Microsoft Office software, specifically Word, Excel, and PowerPoint Select Skills Select Sub Skills Lyncis Technologies was established in the year 2011 with head quarter in California, USA. We have been providing IT solutions which are customized to the needs of our clients. Our key services include SAP, AI led Digital Transformation, BI & analytics along with talent acquisition services both in USA and India. 702, 7th Floor, Tower A, i_Thum Bldg, Sector 62 Near Electonic City Metro Station, Noida Up 201 309

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