2418 Ccna Jobs - Page 25

Type: Hybrid, In-Office Job Description Who We Are: Fareportal is one of the leading sellers of airline tickets in the United States. We are a progressive company that leverages technology and expertise to deliver optimal solutions for our suppliers, customers, and partners. FAREPORTAL HIGHLIGHTS: Fareportalis the number 1 privately held online travel company in flight volume. Fareportalpartners with over 600 airlines, 1 million lodgings, and hundreds of car rental companies worldwide. 2019 annual sales exceeded $5 billion. Fareportal sees over 150 million unique visitors annually to our desktop and mobile sites. Fareportal, with its global workforce of over 2,600 employees, is strategically positioned with 9 offices in 6 countries and headquartered in New York City. Role Overview : Team Lead EMS works as a member of the Enterprise Management Services team within IT Operations department at Fareportal. In this role, the Lead has below primary functions: Excellent knowledge and hands on work experience on various monitoring tools utilize in the NOC/GCC domain. Leading monitoring / tool automation to upscale the proactiveness and effectiveness, aligning with the teams effort and wider organization vision. Understanding business requirement and leading the automations in parallel, collaborating with wider support teams. Initiate emergency plan of action while understanding the criticality. End to End enterprise monitoring and enhancement activities. Provide Weekly/Monthly Metrics Data to management. Maintain Contact List of various support teams and vendors. Documentation for Process Improvement, Handbooks, Guidelines, Manuals, Knowledge Base Articles. Work with a product-based startup mindset. This position will support 24 7 to be in Gurugram, India.The job will require the individual to work different shifts as assigned by the supervisor. Job Description and Responsibilities: Hands-on working on open-source tools and enterprise monitoring, i.e. ELK/Prometheus/Grafana/ MS SCOM/SolarWinds along with SAAS base monitoring solutions i.e. Rigor/Website pulse/Catchpoint etc. Design or architect, develop, implement, and coordinate systems, policies, and procedures on the tools side. Dashboard creation and understanding on the tools metric. Should have hand on experience in integrating these monitoring sources or tools to single pain of glass or centralized dashboarding. Should have clear understanding on public cloud i.e. AWS and Azure, its monitoring solution, Datadog/CloudWatch/Appinsight etc. Identify, diagnose, and resolve issues. Create and maintain comprehensive documentation. Strong problem-solving and trouble-shooting skills. Monitor performance, capacity, and availability of the IT components on an ongoing basis. Recommend improvements in technologies and practices to increase uptime. Collect and review performance reports for various systems, and report trends in Network, Server, Application & Websites performance. Conducts research on emerging products, services, protocols, and standards in support of monitoring tool and development efforts. Liaise with vendors for the procurement of new systems technologies, conduct POCs, oversee installation, and resolve adaptation issues. Ensures that effective EMS representation takes place for the coordination of work processes and projects with other departments and divisions. Required Skills & Qualification: 6+ years experience in an Enterprise Monitoring Tools, Applications, Servers monitoring, setup and troubleshooting or similar role. Work experience on Windows Servers, SQL, Network equipment. Familiarity with scripting, network security, firewalls, Linux environment. Bachelors Degree/Master s Degree in Computer Science, Information Systems, Engineering, Business or technical discipline Microsoft/AWS/CCNA/ITSM certified. Strong problem-solving and trouble-shooting skills. Good Technical Skills in Networks, Firewalls, Servers. Good communicator with a natural aptitude for dealing with people. Prior experience with Team Management / Training / Mentoring / Multi team collaboration Ability to work independently and in a team environment. Preferred Skills & Qualification: Aptitude for learning new technologies, interest in professional development. Should be a team player. Quick learner and able to deal with a wide range of issues. Good analytical skills and able to collate and interpret data from various sources. Ability to assess and prioritize faults and respond or escalate accordingly. Disclaimer This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Fareportal reserves the right to change the job duties, responsibilities, expectations or requirements posted here at any time at the Company s sole discretion, with or without notice. Job Category: IT Job Type: Full Time Job Location: Gurgaon Type: Hybrid, In-Office Job Description Who We Are: Fareportal is one of the leading sellers of airline tickets in the United States. We are a progressive company that leverages technology and expertise to deliver optimal solutions for our suppliers, customers, and partners. FAREPORTAL HIGHLIGHTS: Fareportalis the number 1 privately held online travel company in flight volume. Fareportalpartners with over 600 airlines, 1 million lodgings, and hundreds of car rental companies worldwide. 2019 annual sales exceeded $5 billion. Fareportal sees over 150 million unique visitors annually to our desktop and mobile sites. Fareportal, with its global workforce of over 2,600 employees, is strategically positioned with 9 offices in 6 countries and headquartered in New York City. Role Overview : Team Lead EMS works as a member of the Enterprise Management Services team within IT Operations department at Fareportal. In this role, the Lead has below primary functions: Excellent knowledge and hands on work experience on various monitoring tools utilize in the NOC/GCC domain. Leading monitoring / tool automation to upscale the proactiveness and effectiveness, aligning with the teams effort and wider organization vision. Understanding business requirement and leading the automations in parallel, collaborating with wider support teams. Initiate emergency plan of action while understanding the criticality. End to End enterprise monitoring and enhancement activities. Provide Weekly/Monthly Metrics Data to management. Maintain Contact List of various support teams and vendors. Documentation for Process Improvement, Handbooks, Guidelines, Manuals, Knowledge Base Articles. Work with a product-based startup mindset. This position will support 24 7 to be in Gurugram, India.The job will require the individual to work different shifts as assigned by the supervisor. Job Description and Responsibilities: Hands-on working on open-source tools and enterprise monitoring, i.e. ELK/Prometheus/Grafana/ MS SCOM/SolarWinds along with SAAS base monitoring solutions i.e. Rigor/Website pulse/Catchpoint etc. Design or architect, develop, implement, and coordinate systems, policies, and procedures on the tools side. Dashboard creation and understanding on the tools metric. Should have hand on experience in integrating these monitoring sources or tools to single pain of glass or centralized dashboarding. Should have clear understanding on public cloud i.e. AWS and Azure, its monitoring solution, Datadog/CloudWatch/Appinsight etc. Identify, diagnose, and resolve issues. Create and maintain comprehensive documentation. Strong problem-solving and trouble-shooting skills. Monitor performance, capacity, and availability of the IT components on an ongoing basis. Recommend improvements in technologies and practices to increase uptime. Collect and review performance reports for various systems, and report trends in Network, Server, Application & Websites performance. Conducts research on emerging products, services, protocols, and standards in support of monitoring tool and development efforts. Liaise with vendors for the procurement of new systems technologies, conduct POCs, oversee installation, and resolve adaptation issues. Ensures that effective EMS representation takes place for the coordination of work processes and projects with other departments and divisions. Required Skills & Qualification: 6+ years experience in an Enterprise Monitoring Tools, Applications, Servers monitoring, setup and troubleshooting or similar role. Work experience on Windows Servers, SQL, Network equipment. Familiarity with scripting, network security, firewalls, Linux environment. Bachelors Degree/Master s Degree in Computer Science, Information Systems, Engineering, Business or technical discipline Microsoft/AWS/CCNA/ITSM certified. Strong problem-solving and trouble-shooting skills. Good Technical Skills in Networks, Firewalls, Servers. Good communicator with a natural aptitude for dealing with people. Prior experience with Team Management / Training / Mentoring / Multi team collaboration Ability to work independently and in a team environment. Preferred Skills & Qualification: Aptitude for learning new technologies, interest in professional development. Should be a team player. Quick learner and able to deal with a wide range of issues. Good analytical skills and able to collate and interpret data from various sources. Ability to assess and prioritize faults and respond or escalate accordingly. Disclaimer This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Fareportal reserves the right to change the job duties, responsibilities, expectations or requirements posted here at any time at the Company s sole discretion, with or without notice. Job Category: IT Job Type: Full Time Job Location: Gurgaon

Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet Mandatory Skills: Data Networking Implement & Maintenance. Experience: 5-8 Years.

This is a role well suited to an ambitious professional, looking for the next step in their career. As a Global Certification Coordinator , you will be responsible for: You are responsible for the application and renewal of Country Specific Certificates for our portfolio of Commercial off-the-shelf components. You support the BA/BLs through the Global Certification Service You increase the PLM efficiency in the BA/BLs by supporting the of harmonizing commercial off-the-shelf components with their country specific certificates. You will work closely with Component Engineering, BA/BL R&D and Quality. You will support the standardization of industrial components (parts, purchased parts, mechanical components, etc.) You will assume responsibility for the complete life cycle management for country-specific certificates. To this end, you will continuously improve the relevant processes. Required skills to have for the success of this role: You have successfully completed a degree in electrical engineering, mechatronics or a comparable field of study. You have professional experience in the country-specific approval of components as well as professional experience in product development for the relevant component ranges. You’ve experience in interpreting and handling Quality Control Orders (QCOs) issued by Indian authorities. You’ve experience in project work and have already gained experience in an international environment. You have knowledge of databases (MSAccess or others), CES, SAP, TeamCenter and NX or Mentor Xpedition. You have knowhow and experience in interpretation of HS codes, country specific certificates (BIS, TEC, MeiTY, etc.)

The Senior Cloud Network Administrator is responsible for managing and operating the organization's Azure and AWS cloud-based network infrastructure. This role involves building and managing Azure ExpressRoute, AWS Direct Connect, virtual networks, DMZs, cloud firewalls, and proxies to ensure the stability, integrity, and efficient operation of the cloud-based information systems that support core organizational functions. The administrator will also handle day-to-day incidents, changes, and problem records, and should have experience with ITSM processes and tools such as ServiceNow or similar. Responsibilities: Build, manage, and maintain the company's Azure and AWS cloud-based infrastructure. Establish and manage Azure ExpressRoute and AWS Direct Connect to ensure secure and reliable network connectivity. Design and implement virtual networks within Azure and AWS environments. Build and manage DMZs in Azure and AWS to provide an additional layer of security. Implement and manage cloud native and 3rd party firewalls to protect cloud-based resources. Set up and manage proxies to control and secure internet access. Enable and configure monitoring for cloud network infrastructure. Monitor alerts and address issues promptly to ensure minimal disruption to services. Handle day-to-day incidents, changes, and problem records, ensuring they are resolved within SLAs. Use ITSM processes and tools such as ServiceNow to manage incidents, changes, and problem records. Create and maintain comprehensive documentation of the cloud-based infrastructure. Technical skills Network ArchitectureUnderstanding of network infrastructure including routers, switches, firewalls, and associated network protocols and concepts. Proficiency in Azure and AWS cloud servicesThe administrator should have a deep understanding of Azure and AWS network related services, including Azure ExpressRoute, AWS Direct Connect, virtual networks, DMZs, cloud firewalls, and INAC proxies. Proficiency in Problem-SolvingStrong problem-solving skills are needed to troubleshoot and resolve issues that arise in the cloud infrastructure. Network Monitoring ToolsExperience with network monitoring tools such as Wireshark, iPerf, etc. Basic Network SecurityKnowledge of network security measures, firewalls, intrusion detection systems, and other industry-standard techniques and practices. IT Service Management (ITSM)Experience with ITSM processes and tools such as ServiceNow is crucial for managing incidents, changes, and problem records. CertificationsCertifications such as CCNA, CCNP, Azure Administrator Associate, AWS Certified SysOps Administrator, or similar can demonstrate a high level of technical proficiency. Qualifications Bachelor’s degree in computer science, Information Technology, or a related field. Overall 5+ years’ real experience as Senior Cloud Network Administrator and troubleshooting network incidents and problems. Experience with Azure and AWS cloud network services and understanding of network architecture. Excellent written and verbal communication skills to collaborate with cross-functional teams and communicate technical information to non-technical stakeholders. Certifications such as CCNA, CCNP, Azure Administrator Associate, AWS Certified SysOps Administrator, or similar are advantageous.

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: Network Data Admin. Experience: 3-5 Years.

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Mandatory Skills: Aruba Wireless Admin. Experience: 5-8 Years.

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Mandatory Skills: CISCO ACI Admin. Experience: 5-8 Years.

\u2022 Designs, develops documents, tests, and debugs new and existing software systems and/or applications. \u2022 Participates in full development life cycle including requirements analysis and design. \u2022 Conducts software design meetings and analyses user needs to determine technical requirements. \u2022 Drives Proof of concept for new programs and platform initiatives in collaboration with Architects / Conduent Technology Innovation team. \u2022 Reviews technical specifications based on stated business requirements. \u2022 Serves as a technical expert/architect on the project being accountable for technical delivery of project. \u2022 Establishes and ensures design and code review process to ensure code quality. \u2022 Ensures product compliance to Non-functional requirements \u2013 Response time, Performance, Security, Usability and other Non-Functional Requirements. \u2022 Evaluates and ensures the product complies to regulatory & business requirements. \u2022 Plans for and manages application release and deployment roadmap and documentation. \u2022 Participates in RFP (Request for Proposal) technical solutioning and estimation in collaboration with Technology Solutions Management team. \u2022 Implements best practices and Software Development Life Cycle processes within the team. \u2022 Grooms and builds next layer of technical leadership in team. \u2022 Provides estimates, budgets, project flow, client updates and meeting expectations along with keeping up to team aspirations. \u2022 Works with team to address risk and implement mitigation plans. \u2022 Shares best practices across teams. \u2022 Provides feedback for performance appraisals of team members. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded:click here to access or download the form. Complete the form and then email it as an attachment toFTADAAA@conduent.com.You may alsoclick here to access Conduent's ADAAA Accommodation Policy. At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.

Raksha Technologies is 25 years young, Pure Play Cyber Security System Integrator with its HQ in Chennai, with PAN India operations for Sales and Services. Focusing on Information Security Space, we have emerged as a pioneer in providing specialized end-to-end Quality Solutions to customers across India - Products, Service, Training and Consultancy. Raksha Technologies, an ISO 9001 & 27001 Certified organization, with an Employee First-One Team culture approach, is a joyous place to work for 100+colleagues with high employee retention rate. We have been recognized by key vendors and Trade Magazines in the IT Industry with 80+Awards. We are what we repeatedly do...For making a difference, Raksha welcomes you. We are looking for a passionate Network Engineer who will play a pivotal role in designing, implementing, and maintaining network infrastructure. This role requires proficiency in switching , wireless Technologies and Firewall in general with an added advantage in other network security solutions. Good knowledge of routing fundamentals, CCNA and/or CCNP certifications, and familiarity with Network Access Control (NAC) solutions are critical for success in this role. Job Title : Network Engineer Experience : 1-3 Years Location : Hyderabad & Bengaluru, India Job Type : Full Time What you'll do: Network Infrastructure: Design, implement, and maintain robust network infrastructure based on switching, wireless and network security Wired / Wireless Network: Configure, manage and troubleshoot wired and wireless networks, ensuring optimal performance and reliability Firewall: Ability to configure, manage and troubleshoot issue related to network security firewall. Routing Basics: Apply fundamental routing concepts to optimize network traffic and troubleshoot routing-related issues Certifications: Utilize CCNA/CCNP certifications to implement best practices and standards in network operations Collaboration and Documentation: Collaborate with cross-functional teams to ensure seamless integration of network solutions. Maintain comprehensive documentation of network configurations, changes, and troubleshooting procedures preferably working experience in Aruba switch and wireless solutions, Fortinet, Palo alto and / or checkpoint firewall About you: Proven experience of 1+year in network engineering with a focus on Switching , W ireless technologies and Firewall. Proficiency in Network security is highly desirable Strong understanding of routing fundamentals CCNA/CCNP certifications are required Familiarity with Network Access Control (NAC) solutions is preferred Excellent problem-solving skills and ability to troubleshoot complex network issues Strong communication and collaboration skills Bachelor's degree in computer science, Information Technology, or related field

- Experienced with LAN, WAN, and WLAN - the technical base of L2, L3 - DNS, BGP, OSPF, EIGRP, VLAN, QoS, DSL, and Metro Ethernet, remote-access VPNs, firewall, site-to-site VPN -Experience in cyber security is highly preferred CCNA/CCNP Required Candidate profile - Min exp- 5 to 10 years - Hands-on exp as a network administrator on different vendor products - Exp in core routing & switching design principles

Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally Mandatory Skills: Telecom Switching Routing NE Layer3 SW. Experience: 3-5 Years.

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Order Management(Comms). Experience: 1-3 Years.

The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally Mandatory Skills: Telecom Switching Routing NE Layer3 SW. Experience: 3-5 Years.

Join our team as a Desktop Support Engineer. You will be responsible for troubleshooting, LAN, WAN, and printer installation. Requirements: 3-4 years of experience Proficiency in troubleshooting and network issues Experience in LAN/WAN and printer installation

Job Title: L3 System and Network Engineer Department: IT Infrastructure Location: KGA, Bangalore Reporting To: IT Manager Experience: 5+ years in similar roles Job Summary: We are looking for a skilled and experienced L3 System and Network Engineer to manage and support our IT infrastructure. This role involves high-level troubleshooting, system optimization, implementation of IT projects, and ensuring smooth operation of both on-premises and cloud network and server environments. Key Responsibilities: Provide Level 3 support for incidents, changes, and requests related to servers, networks, and systems. Perform root cause analysis and permanent resolutions for recurring issues. Maintain and administer Windows/Linux servers, Active Directory, DHCP, DNS, Group Policy, and file/print servers. Manage and monitor network devices including firewalls, routers, switches, and wireless access points (Aruba) Ensure server backups and disaster recovery plans are in place and tested. Configure, manage, and troubleshoot virtualization platforms . Support and maintain cloud infrastructure (Azure/AWS/Google Cloud) and Office 365. Perform performance tuning, patch management, and security updates. Work closely with the IT team for escalated issues and provide mentorship. Assist in planning and executing infrastructure upgrades, migrations, and new deployments. Maintain documentation for infrastructure, configurations, procedures, and policies. Required Skills & Qualifications: Bachelor's degree in computer science, IT, or related field. Certifications such as CCNA/CCNP, MCSE, VCP, or equivalent are preferred. Hands-on experience with Windows Server (2016/2019/2022), Linux systems. Strong knowledge of network protocols, routing, switching, VLANs, VPNs, and firewalls. Experience with monitoring tools Strong analytical and troubleshooting skills. Good communication and documentation skills.

Upkeep of the site maintenance pump & pumping systems Key Responsibilities Guarantee that all safe work procedures and security guidelines are adhered to Offer assistance to operations in running machines at standard speeds and centerline conditions so as to enhance productivity and efficiency Offer assistance with troubleshooting of equipment/pump problems Observe conditions of equipment through vibration analysis and lubrication Complete maintenance care obligations and render assistance in equipment repair as necessary Take part in organizational enhancement teams such as security committee Perform quality improvement and cost reduction and productivity as obligated Participate in sharing of knowledge so as to mentor and train other unit members in areas of operations and maintenance to enhance their development Guarantee operation of mechanical gadgets and machinery by ensuring completion of preventative maintenance prerequisites on production machines, motors, engines, conveyor systems, and pneumatic tools Oversee mechanical devices while in operation and listen for complications using accurate testing and measuring instruments Take out inoperative parts by disassembling devices with the use of cranes, hoists, hand and power tools; and also observing texture and form of parts Ascertain changes in dimensional requisite of parts by examining used parts and utilizing micrometers, rules, calipers, and other measuring appliances Regulate downtime by enlightening production staff on standard preventive maintenance methods and monitoring their compliance

The Regional Manager North-East will lead the implementation and management of ARMMANs programs in the North-East region. This role demands program oversight, stakeholder engagement, team support, and documentation across multiple public health initiatives. Roles and Responsibilities Lead implementation of program activities aligned with ARMMANs mission and vision Serve as the key contact for programmatic coordination and stakeholder management Support program officers in timely delivery of project work plans and activities Collect and analyze data from the field to improve program strategies Organize and document meetings, including agendas, minutes, and follow-ups Coordinate with various internal departments for smooth program implementation Support and lead Information, Education, and Communication (IEC) BCC efforts Frequent travel within the region and other program areas (up to 40% travel) Prepare timely and accurate reports throughout the project life-cycle Ensure complete documentation of programs and financial transactions Handle multiple assignments efficiently and manage competing priorities Submit detailed field visit reports after every trip Support communication deliverables with success stories and program insights Qualifications Skills Masters degree in Social Sciences, Public Health, Humanities, or related fields 1516 years of experience in public health project management, advocacy, and on-ground execution Strong program and stakeholder management skills Excellent time management, team collaboration, and organizational skills Exceptional written and verbal communication skills in English and Assamese (knowledge of other NE languages is a plus) Experience in capacity building with government stakeholders and frontline workers (FLWs) Skilled in innovative training and facilitation methods Proficient in MS Office, data analysis, and digital tools

Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally Mandatory Skills: Switching Routing NE Layer2 SW. Experience3-5 Years.

The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver Mandatory Skills: Technical Troubleshooting . Experience: 1-3 Years . Role & responsibilities: Technical Expertise - Prepare the necessary configuration and validation for new customer installations and changes over live sites also troubleshooting technical issues being a part of 3rd line global support. Knowledge of Cisco hardware, Nexus, Catalyst and WLAN. Has direct responsibility for completion of technical support deliverables defined in the project plan. These deliverables include Cisco routing, switching and WLAN configuration and validations in accordance with customer requirements. Knowledge of network routing: BGP, EIGRP, OSPF (VXLAN a plus) Undertaking data network fault investigations in local and wide area environments, using information from multiple sources Has direct responsibility for completion of technical support deliverables defined in the project plan. These deliverables include Cisco routing, switching and WLAN configuration and validations in accordance with customer requirements. Leads and supports Networking and Facility Projects Ability to handle multiple projects simultaneously. Configuration of routing and switching equipment. Remote support of on-site engineers and end users/customers during installation. Speaking with customers via email and phone for initial requirement capture. Performance is measured from complete and on-time delivery, according to SLA. Perform end-to-end commissioning in co-operation with customer representatives to prove correct functionality. Network Designing, Site Activation, Resolution of different severity level tickets, deactivation of the devices and circuits. Preferred candidate profile: CCNA Global certificate or training Hands on experience in firewall Knowledge of BGP, MPLS, SDWAN (Viptela, Silverpeak), Wireless (Cradlepoint), Fortigate devices, Nokia devices. ISP Site installation, TTU (test and turn up) and Network troubleshooting. CCNP/CCNA (or similar level of knowledge in networking) Knowledge on SDWAN Products. Understanding and Experience on LAN/WAN/WLAN/BGP/MPLS/OSPF/EIGRP/VPN Good troubleshooting Skills

Job Opening: International Tech Support (Voice/Chat) Fresher Opportunity Are you a recent graduate with strong communication skills and a passion for technology? Join our dynamic tech support team and kickstart your career with one of the best packages in the industry! Job Role: Provide technical support to international customers via voice or chat. Troubleshoot and resolve basic technical issues. Ensure excellent customer satisfaction through prompt and professional responses. Requirements: Excellent verbal and written communication skills in English. Willingness to work in a US-based night shift with rotational week offs. Must hold a valid degree or provisional certificate at the time of joining. Tech-savvy mindset with a customer-first attitude. Ability to multitask and work in a fast-paced environment. Eligibility: Any graduate can apply. Freshers with the right attitude and communication skills are highly encouraged to apply. What We Offer: Industry-best salary and benefits. Professional training and mentoring. Growth opportunities within a global support environment. Friendly, inclusive, and high-performance culture. Location: Ambit IT Park - Ambattur Shift: US Night Shift (Rotational Week Offs) Experience: Freshers Welcome Salary: Best in Industry Qualification: Any Graduate (Degree Certificate or Provisional Certificate is Mandatory) Apply Now: Send your updated resume to rubini.ravichandran@movate.com or whatsapp to 8825490116 (Rubini HR) Hurry! Limited openings for immediate joining.

The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: Network Data Admin. Experience: 1-3 Years.

SYSTEM HOUSE CONSULTANTS is looking for Software/Hardware and Support to join our dynamic team and embark on a rewarding career journey Developing and directing software system validation and testing methods. Directing our software programming initiatives Overseeing the development of documentation. Working closely with clients and cross-functional departments to communicate project statuses and proposals. Analyzing data to effectively coordinate the installation of new systems or the modification of existing systems. Managing the software development lifecycle. Monitoring system performance. Communicating key project data to team members and building cohesion among teams. Developing and executing project plans. Applying mathematics and statistics to problem-solving initiatives. Applying best practices and standard operating procedures. Creating innovative solutions to meet our companys technical needs. Testing new software and fixing bugs. Shaping the future of our systems.

vidyamaatha foundation(R) is looking for Infrastructure Support Professional to join our dynamic team and embark on a rewarding career journeyProvide technical support for IT infrastructure, including servers, networks, storage systems, and hardware components. Monitor system performance, troubleshoot issues, and implement timely resolutions to minimize downtime. Assist in system upgrades, patch management, and configuration changes. Collaborate with IT teams to ensure infrastructure security, stability, and scalability while maintaining detailed documentation of activities.

Role & Responsibilities During Design stage Create High and Low level design document Create Process document Validate network settings mentioned in build checklist by client Solution Architect / Service Requestor Validate availability of Network hardware Validate availability of IP address and Firewall Security During implementation stage Build Activities Update DNS/DHCP scope and allocate IP addresses & subnet if required Build Change record Execute change and perform testing with Business Testers Should be able to do troubleshooting if needed while Build execution For new Device build request, upload client recommended IOS configuration using standard template Post Build Activities Update Network Repositories Complete Build Audit documents Take Sign off from Business for Build Closure Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Mandatory Skills: Network Implementation

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Mandatory Skills: Data Center Switching.