2418 Ccna Jobs - Page 24

Barracuda Networks is currently looking for highly motivated and excited computer and networking technicians, to provide quality global support of our superb networking and security products in 24/7 environment. This role will be an entry-level front-line facing position where you will understand, document, and troubleshoot the customers product support issues over email, phone, and chat mediums. This position will work within a team & will report into a Tech Support Manager. What you'll be working Providing superior customer support on our home-grown products. Interface with customers at a high volume to solve their issues using different applications which include WAF/NG and email/backup Develop your skills in network and security products through on-going training Document, escalate and follow through with product bugs and/or issues Debug the issue and provide a solution. If not resolved raise a ticket to the next level What you bring to the role Should have at least 1 year of experience in network firewall domain, web application and load balancing technologies, or exchange/email security and web filter domain Excellent understanding of TCP/IP and UDP Very good knowledge of L7 protocols such as HTTP, HTTPS, FTP, SMTP and POP3 Should have good Linux and Microsoft server knowledge Basic knowledge about OWASP top 10 attacks, understanding of top 10 OWASP defined application security challenges Very good understanding of URL filtering in proxy and reverse technologies, debugging applications like tcpdump, fiddler Good understanding of SMTP and POP3 protocols Good understanding of various backup technologies CCNA or CCNP certification preferred Bachelor s Degree in engineering, Computer Science Ability to work in a 24/7 environment with rotating shifts Strong analytical and troubleshooting skills Strong customer focus and solid written and verbal communication skills Positive attitude with a willingness to learn

Job : We are looking for a skilled Network Firewalls and Load Balancer Engineer with 3 + years experience. The ideal candidate will have extensive experience in managing and securing network infrastructure, with a focus on firewalls and load balancing technologies. Responsibilities: Design, implement, and manage firewall and load balancing solutions to ensure network security and optimal performance. Monitor network traffic and performance, identifying and mitigating potential threats and bottlenecks. Configure and maintain firewalls, including rule sets, VPNs, and security policies. Implement and manage load balancing solutions to distribute network traffic efficiently. Conduct regular security audits and vulnerability assessments, implementing corrective actions as needed. Collaborate with network engineers and other IT staff to develop and maintain network security protocols. Provide technical support and troubleshooting for firewall and load balancing issues. Stay updated with the latest security trends, technologies, and best practices. Document network configurations, changes, and incident response activities. Requirements: Bachelors degree in Computer Science, Information Technology, or a related field. Relevant certifications (e.g., CCNA, CCNP, CISSP, F5 Certified BIG-IP Administrator). Proven experience in network security, firewall management, and load balancing. Strong knowledge of network protocols, firewall technologies, VPNs, IDS/IPS, and load balancing solutions (e.g., F5, Citrix ADC). Excellent problem-solving and analytical skills. Ability to work independently and as part of a team.

oin Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is to safeguard people, devices, and data everywhere. We are currently seeking a dynamic Technical Support Engineer to contribute to the success of our rapidly growing business. You would act as a Technical Support Engineer role to provide exceptional customer service for our loyal customers. The ideal candidate is energetic and passionate about working for Fortinet and supporting our customers while developing good and respected relationships with internal and external customers. This is a great opportunity to excel in an innovative, fast-paced environment while expanding your knowledge and developing your skills in network security. As a Technical Support Engineer, you will: To provide technical support via phone and web-based systems for customers based in SAARC, ME, and EMEA-based regions. Thorough analysis and investigation of customers reported problems and provide turnkey solutions through debugging, packet captures, and traffic flow analysis, which may also involve reproducing customers sophisticated network setup in the lab environment. Report and follow up with engineering and development to address and resolve product issues. Own and manage technical cases and recommend corrective actions based on troubleshooting and analysis. Running real-time phone or remote access sessions with customers. Develop core competency on Fortinet s product line and technologies. We Are Looking For: Network Security Expert (NSE7) or CCNA/CCNP certified. Good understanding of data networking protocols, specifically TCP/IP, routing, and switching fundamentals. Strong troubleshooting and problem-solving skills in various OSI layer protocols. Hands-on experience in IPsec, SSL, SD-WAN, authentication, WAF, VoIP, hardware redundancy, and dynamic routing protocols. Working knowledge of Linux OS, virtualization technologies, and cloud computing. Experience in Python or any similar language will be an added advantage. Exemplary skills in oral and written communication include the ability to speak clearly and persuasively, listen carefully to ensure a full understanding of the situation, and respond well to questions when dealing with both positive and negative situations. 4 or more years of experience in the computer networking or security industry. About Our Team: Join the TAC team, known for its collaborative ethos, working seamlessly with a variety of specialized groups to ensure a comprehensive and seamless technical support experience. Working with these diverse teams ensures a holistic approach to customer service, product quality, and technological innovation, leading to a robust support infrastructure and continuous improvement in technical support services and product offerings. Our team culture emphasizes collaboration, continuous improvement, customer-centricity, innovation, and accountability. By embedding these values into our ethos and culture, we create a dynamic and supportive environment that drives excellence and innovation while maintaining a strong focus on our customers needs and satisfaction. Why Join Us: We encourage candidates from all backgrounds and identities to apply. We offer a supportive work environment and a competitive Total Rewards package to support you with your overall health and financial well-being. Embark on a challenging, enjoyable, and rewarding career journey with Fortinet. Join us in bringing solutions that make a meaningful and lasting impact to our 660,000+ customers around the globe.

Job : We are looking for a skilled Network Firewalls and Load Balancer Engineer with 7 + years experience. The ideal candidate will have extensive experience in managing and securing network infrastructure, with a focus on firewalls and load balancing technologies. Responsibilities: Design, implement, and manage firewall and load balancing solutions to ensure network security and optimal performance. Monitor network traffic and performance, identifying and mitigating potential threats and bottlenecks. Configure and maintain firewalls, including rule sets, VPNs, and security policies. Implement and manage load balancing solutions to distribute network traffic efficiently. Conduct regular security audits and vulnerability assessments, implementing corrective actions as needed. Collaborate with network engineers and other IT staff to develop and maintain network security protocols. Provide technical support and troubleshooting for firewall and load balancing issues. Stay updated with the latest security trends, technologies, and best practices. Document network configurations, changes, and incident response activities. Requirements: Bachelors degree in Computer Science, Information Technology, or a related field. Relevant certifications (e.g., CCNA, CCNP, CISSP, F5 Certified BIG-IP Administrator). Proven experience in network security, firewall management, and load balancing. Strong knowledge of network protocols, firewall technologies, VPNs, IDS/IPS, and load balancing solutions (e.g., F5, Citrix ADC). Excellent problem-solving and analytical skills. Ability to work independently and as part of a team.

Software Strategy(SWS) Network Engineer Enterprise/Service Provider Customers, Impact Analysis Services Support (Bugscrub a.k.a. Impact Analysis The primary requirement is that the candidate is able to proactively perform the following required tasks, but recruitment according to skills can also be considered. Please make suggestions for the following skills, including support levels. (1: can be handled without support; 2: can be handled with support; 3: proficiency required) Skill Level As an SWS engineer, the candidate is responsible for carrying out work within the due date while collaborating with other SWS teams while scrutinizing the presence or absence of impact on the target customer of the assigned bug, achieving QCD. As an SWS engineer, the candidate ia able to discuss/explain Bugscrub results for target customers of assigned bugs with reviewers and smoothly proceed with work to ensure the quality of deliverables As an SWS engineer, the candidate is able to communicate via email and chat with people in charge of internal related departments in English and Japanese for assigned bug investigations The candidate is interested in new technologies and can respond with positive thinking and is willing to learn these voluntarily. Must have: Network engineer experience (3 years or more years). Possesses basic knowledge of Router and Switch equipments. JLPTN2 or above Japanese skill sets with Business level of communication skills. Business-level communication skills through email and chat in English. Optional: Network Specialist Certification in JP (NW), CCNA, CCNP, or equivalent qualification Must have: Have experience by handling NW related projects (or close to) for at least 2-3 years as an NW Engineer. Must have: Having the ability to become a team player and promote team work while carrying out bug investigations assigned as an NW Engineer. Optional: Regardless of technology, the candidate has experience investigating and analyzing bug information, creating workarounds (troubleshooting), root cause analysis(RCA), and explanation materials of the customer issues for networks and common IT network infrastructure. Those who have a way of thinking and experience in troubleshooting are a plus. Optional: Those who have experience presenting deliverables to customers are a plus. Perform all assigned tasks 100% at the right time. Perform all assigned tasks with 100% accuracy. Complete 100% of all assigned tasks.

Your Impact We are seeking a senior Solutions Engineer (SE) Cloud & Ecosystem partners APJC Partner organization as a solution engineer. As a SE, you will lead the technical sales of our solutions across a number Cloud , Ecosystem and industry partners. You will work with your sales peers to engage with partners in position Cisco products & solutions with Cloud , Ecosystem and industry partners. You will work with partners in identifying Joint opportunities where Cisco portfolio can add value to their solutions. Jointly work with partners in developing joint value proposition , identify target markets and customers where we could land and monetize the solutions. Engage with the field sales on partners & Cisco in driving the mindshare for joint solutions. Work with partners in joint customer and partner mindshare , demand generations events. Engage with product team and global team in influencing and driving product gaps and partner solutions needs. This role requires a deep understanding of Broad Cisco portfolio , strong understanding of Cisco datacenter and Cloud technology and experience relaying technical concepts to a diverse audience. Youre energized by the fast-paced landscape in IT and how AI & security is changing the world. You love technology and thrive in solving complex problems. You are an amazing presenter and can translate complex technical scenarios into a simple easy to understand message. You inspire those around to use technology in innovative ways and use a hands-on method to demonstrate your ideas. Minimum Qualifications: 10+ years of technical presales experience (preferably selling Compute, Storage, and/or Network solutions). Good understanding of hyper scalar technologies , datacenter solutions Engage with partners & customers in joint value proposition and Excellent presentation skills ability to value-sell and deliver engaging workshops to both technical and non-technical audiences on AI and/or infrastructure topics. Preferred Qualifications: Bachelor's Degree in Computer Science, Computer Engineering, Electrical Engineering, or related field or equivalent experience. Advanced degree in Data Science is a plus. Experience with Cloud infrastructure solutions , including Cloud Networking & Security In-depth understanding of Cloud technologies and Cyber security Experienced in working with Cloud solutions, IT / IOT solutions and, industry solutions.

Meet the Team This team delivers common software modules for Cisco Network Operating System (NOS). The team works on Routing Protocol software which includes BGP, IGPs, Multicast as well as transport protocols like SR and overlay services like VXLAN, EVPN. For XR, the team also is responsible for layers starting with the kernel and Operating System, through core infrastructure such as IPCs, databases, pub-sub mechanisms, state management, to routing/forwarding infrastructure through to management interfaces like CLI or specific programmable APIs. The team is also responsible for Security and services like 3rd party Application hosting. Your Impact Lead the design and development of cutting-edge solutions to address complex customer challenges, ensuring successful deployment and high-impact results. Work closely with account teams, product management, engineering teams, and senior architects to align on strategies and deliver sophisticated product requirements. Cultivate technical expertise within the team by mentoring and nurturing talent, fostering long-term growth and technical proficiency. Address critical customer concerns by identifying product quality hotspots and implementing effective solutions to improve overall performance. Stay ahead of technology trends, embrace new innovations, and engage in rapid prototyping to shape Ciscos intellectual property and competitive edge. Plan and execute complex projects, setting well-defined milestones and collaborating with managers to ensure successful outcomes. Minimum Qualifications: BE/B. Tech or higher degree in CS/EC or equivalent Experience of 8-12 years in Networking or related industry. Possess in-depth knowledge and understanding of routing and switching technologies, especially SR, SRv6, EVPN, MPLS, VXLAN, various L2/L3 protocols Experience in architecting and design of complex networking systems and various software engineering principles Expert and experience in C, C++, Python etc Experience with kernel programming and open-source technologies is a plus

Your Impact The Proof-of-Concept Specialist is an SE role who will be responsible for the development, planning, design, delivery & coordination of Customer Proof of Concept Labs, mainly Enterprise Networking / NX but could include other technologies as well, for both internal and external audiences. This person will work extensively with BUs, Content Developers, Partners, both internal & 3rd party throughout the POC process from introduction through build, test and ultimately throughout the customer delivery of the POC. This person will be responsible for working with account teams to flesh out customer care abouts, testing requirements, capabilities, etc. Minimum Qualifications 1-2 years of experience of Strong Routing, Switching, and Security background. Cloud Networking Experience (AWS, Azure, GCP), Microsoft Office365 Experience with Virtual Infrastructures (VMware VCenter and VMs) Experience with Test Tools such as Spirent, Cyberflood, Avalanche, Ixia, Keysight, WAN Emulation. OSPF, EIGRP, BGP, MPLS, DMVPN, IPSec, NAT, Trustsec, LISP, VXLAN, EVPN, 802.1x etc. Preferred Qualifications Project Management and Time Management abilities Cisco Catalyst SD-WAN Experience Cisco Software Defined Access Experience Cisco Catalyst Center (DNA Center) Deployment and management Cisco SD-Access Fabric

Your Impact Candidate responsible for Manual testing and automating the given features. Deliver the features with high quality as per given timelines. Adapt to the newer technologies (AI/ML) Minimum Qualifications MS EE/CS combined with 5-8 years of related experience, or BSEE/CS combined. Good experience in feature level testing and system level understanding of switching and routing platforms Good understanding of networking fundamentals and protocols and different L2 to L7 technologies. Automation experience with Python or equivalent programming language Deep technical knowledge in BGP, VXLAN and EVPN Vision to lead and tackle sophisticated problems Excellent collaboration and communication skills Self-motivated and highly ambitious Preferred Qualifications Understanding of DC customer deployments Good networking skills. Familiarity with the SW development cycle and software engineering Basics of AI/ML Familiarity with Linux and modern software tools and techniques for development/debugging. Understanding of CI/CD integrations

Detailed job description - Skill Set: Technically strong hands-on Self-driven Good client communication skills Able to work independently and good team player Flexible to work in PST hour(overlap for some hours) Past development experience for Cisco client is preferred.

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Mandatory Skills: Network Data Admin. Experience:8-10 Years.

Role Purpose The purpose of the role is to provide effective networksupport to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Role & responsibilities: Technical Expertise - Prepare the necessary configuration and validation for new customer installations and changes over live sites also troubleshooting technical issues being a part of 3rd line global support. Knowledge of Cisco hardware, Nexus, Catalyst and WLAN. Has direct responsibility for completion of technical support deliverables defined in the project plan. These deliverables include Cisco routing, switching and WLAN configuration and validations in accordance with customer requirements. Knowledge of network routing: BGP, EIGRP, OSPF (VXLAN a plus) Undertaking data network fault investigations in local and wide area environments, using information from multiple sources Has direct responsibility for completion of technical support deliverables defined in the project plan. These deliverables include Cisco routing, switching and WLAN configuration and validations in accordance with customer requirements. Leads and supports Networking and Facility Projects Ability to handle multiple projects simultaneously. Configuration of routing and switching equipment. Remote support of on-site engineers and end users/customers during installation. Speaking with customers via email and phone for initial requirement capture. Performance is measured from complete and on-time delivery, according to SLA. Perform end-to-end commissioning in co-operation with customer representatives to prove correct functionality. Network Designing, Site Activation, Resolution of different severity level tickets, deactivation of the devices and circuits. Preferred candidate profile: CCNA Global certificate or training Hands on experience in firewall Knowledge of BGP, MPLS, SDWAN (Viptela, Silverpeak), Wireless (Cradlepoint), FortiGate devices, Nokia devices. ISP Site installation, TTU (test and turn up) and Network troubleshooting. CCNP/CCNA (or similar level of knowledge in networking) Knowledge on SDWAN Products. Understanding and Experience on LAN/WAN/WLAN/BGP/MPLS/OSPF/EIGRP/VPN Good troubleshooting Skills Mandatory Skills: Customer Service Helpdesk. Experience:1-3 Years.

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Telecom Packet Optical NE Layer 1 SW. Experience:5-8 Years.

As an ITS Support Engineer at Amazon, youll be the go-to expert for corporate employees, providing seamless end-to-end services and frictionless on-site technical support to ensure uninterrupted productivity. With an advanced understanding of IT standards, systems, and equipment, youll work independently or collaboratively to manage projects, adapt quickly to new processes, and serve as a mentor for escalations. Your role involves engaging with Amazonians across teams, diagnosing and resolving a wide variety of specialized hardware and software issues, and implementing successful solutions. As part of the Amazon Helpdesk, youll be the first point of contact for technical questions and problems, working with service managers and staff to maintain internal solutions and manage on-premises infrastructure. This dynamic position requires strong communication skills, technical and analytical competencies, and above all, a customer-obsessed mindset. Youll have the opportunity to develop your career while supporting Amazons unique corporate infrastructure, service platforms, and employees, making you a crucial part of the IT Services Team in maintaining the companys innovative and efficient work environment. As a dedicated IT Support Professional, responsibilities encompass providing comprehensive ticket-based, walk-up, and remote Help desk support across Amazons multi-site environments, while delivering high-quality, hands-on troubleshooting and resolution of technical issues. The role involves managing service provider engagements, overseeing routine processes including new hire onboarding, computer lifecycle management, asset inventory, imaging, warranty support, and hardware recycling. Key functions include participating in process development and implementation, researching and deploying new hardware/software solutions, and evaluating system health through log analysis. Critical responsibilities include providing on-call support for high-severity incidents and serving as an escalation point of contact for the team, while assisting with activities to triage and escalate system or network outages to minimize downtime. The position requires effective understanding and execution of change management activities in a high-availability environment, along with active collaboration with partner teams and vendors on continuous improvement projects, defining requirements, and managing execution to deliver operational excellence and value. The role demands strong problem-solving skills, a commitment to expanding technical expertise, and staying current with IT policies and emerging technologies to ensure optimal system performance and reliable IT service delivery. A day in the life Seeking a customer-focused IT Support Associate who excels in Windows/Mac/Linux OS deployment, remote technical support, and comprehensive user hardware/software/peripheral assistance, while demonstrating expertise in LAN troubleshooting and hardware asset management. The ideal candidate will maintain detailed documentation while handling a high volume of urgent requests, displaying innovation, energy, and adaptability in new processes. They must be self-motivated, able to work independently with minimal supervision, and maintain high productivity levels while managing ambiguous situations. This role requires someone who combines strong technical capabilities with genuine curiosity, commitment to team success, and an initiative in delivering hands-on IT support across all platforms. 4+ years of corporate setting Windows, Mac or Linux Operating systems support experience and experience in the AV sector with a proven record of effectively commissioning, configuring, troubleshooting or installing corporate AV systems Microsoft MCSE, MCITP Systems Administrator (Active Directory) experience ITIL Knowledge Experience in Linux, Microsoft, and network systems administration Experience working with AV technologies such as Extron, Crestron, BiAmp, Cisco, Shure and Poly; control systems, DTP systems, matrix switchers, extenders and audio DSPs Excellent troubleshooting, problem-solving and diagnosis skills with a strong understanding of signal flow Experience with network technology including video and audio over IP (e.g. Dante/AES) Candidates should be results oriented and delivery focused with demonstrated experience working with corporate users and engineering teams. Analytical abilities and proven problem-solving skills; must be a real troubleshooter who excels at spotting issues and monitoring problems. Ability to establish and build healthy working relationships and partnerships with peers, customers, vendors and suppliers Excellent communication, interpersonal and presentation skills, both oral and written communication Strong prioritization and organizational skills with attention to detail Ability to multi-task and handle multiple priorities in an innovative and fast paced environment. Strong verbal and written communications skills, including an ability to effectively communicate with both business and technical teams. Ability to manage high priority projects Ability to travel up to 10% At least 5 years of related industry experience in an enterprise environment. Candidates should be results oriented and delivery focused with demonstrated experience working with corporate users and engineering teams. Analytical abilities and proven problem-solving skills must be a real troubleshooter who excels at spotting issues and monitoring problems. Ability to multi-task and handle multiple priorities in an innovative and fast paced environment. Strong verbal and written communications skills, including an ability to effectively communicate with both business and technical teams. Significant experience supporting users and their hardware and software. Experience with AD Systems Administration in a mixed operating system environment Chrome OS, Windows and Unix. Knowledge of networking hardware and concepts. Crestron DMC-T or DMC-E Certification ITIL Certified SynAudCon Training CTI-P101 Foundations of Crestron Programming Certification CompTia Network+ and Cisco Certified Network Associate (CCNA) Additional Certifications or formal training by AV manufacturers (e.g., Crestron, Extron, Biamp, QSC, Cisco, Dante, etc.)

The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: Network Data Admin. Experience: 3-5 Years.

The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: Network Data Admin. Experience: 3-5 Years.

Network Systems Engineering Technical Leader - Routing, Switching, Nexus, VPC, VDC, VLAN, VXLAN, BGP - Design and large scale network deployment Meet the Team We are the Data Center Network Services team within Cisco IT that supports network services for Cisco Engineering and business functions worldwide. Our mission is simple build the network of the future that is adaptable and agile on Ciscos networking solutions. Cisco IT networks are deployed, monitored, and managed with a DevOps approach to support rapid application changes. We invest in ground-breaking technologies that enable us to deliver services in a fast and reliable manner. The team culture is collaborative and fun, where thinking creatively and tinkering on new ideas are encouraged. Your Impact You will design, develop, test and deploy DC network capabilities within Data Center Network. You are engaging and comfortable collaborating with fellow engineers across multiple disciplines as well as internal clients. You will create innovative, high-quality capabilities enabling our clients to have the best possible experience. Minimum Requirements Bachelor of Engineering or Technology with a minimum of 10 years of experience in designing, deploying, operating and handling scalable DC network infrastructure (using Nexus OS) Experience in technologies like Routing, Switching, Nexus, VPC, VDC, VLAN, VXLAN, BGP Experience on handling incident, problem and organisational change Familiarity with DevOps principles, comfortable with Agile practices Preferred Qualifications CCNP or CCIE/DE Experience with SONiC NoS including: Basic configuration (both CLI and config_db.json) Network solve with SONiC QoS monitoring and fix, particularly for RoCEv2 Experience with BGP routing Desirable to have experience with L3 Fabrics Desirable to have familiarity with Nvidia and Linux networking Desirable to have experience with Python, Prometheus, Splunk and Grafana Desirable to have experience with Cisco Firepower firewalls (FTD/FMC) Nice to have Qualifications Experience with Nexus Dashboard Fabric Controller for building and fix Networks Experience with VXLan based networks and solve

What You will Do: The MIG BEST (Baseline Engineering & System Test) team at Cisco has embarked on a groundbreaking journey with powerful technologies and Network Automation at the forefront. The high caliber team that prides itself on customer success, outcome orientation, happiness and positivity! The product line includes the industry leading Core, Edge, Access & Optical portfolio and the respective evolutions. You are invited to embark on this incredible journey and lead this change. Role & Responsibilities: The successful candidate will be part of the MIG BEST (Baseline Engineering and System Test) organization with the responsibility to work on the solution strategy, test planning and design of the next generation networks for the SP Routing portfolio of XR based products. Key responsibilities will include: Design, Develop, automate and complete new HW or Features across complex Networks Implement Functional, Interoperability and customer use cases Define and qualify End to End / Solution Architectures, engage in debugging complex network problem and define solutions. Work on Network automation, algorithmic thinking and Analytics applications derived from customer use cases Work on continuous Improvement and Transformation with quality at the centre Collaborate optimally with teams across geographies in 3 + continents, direct customer interfacing and stakeholder management. Primary Skills Deeply passionate about quality and customer success Good Understanding of Service Provider technologies and architecture. Proven working knowledge of Networking protocols and L2 to L7 technologies (ISIS, OSPF, BGP, MPLS, L2VPN, L3VPN, EVPN, Segment Routing, SR-TE, SRv6, MPLS-TE, Multicast, SNMP, Network management tools), along with hands-on experience with Third party Traffic Generator/Emulation Tools. Dynamic experience in Software Quality Assurance with an incredible appetite to make products / solutions better Automation experience with Python, REST, Jenkins & Strong Linux fundamentals in an added advantage. Exposure to Data Models and Network manageability is highly desirable Strong written & verbal communication, and interpersonal skills Results oriented with a high degree of accountability, dedication and responsibility Qualifications and Requirements: BS/MS degree or equivalent in a relevant technical discipline such as EE/CS/ET combined with 8 -12 years of related experience in System and Solution testing or related software test experience. Excellent problem solving skills, familiarity with Linux and modern software tools and techniques for development/debugging and solid software design and development skills Industry certification such as CCNA/CCNP/CCIE/JCNA/JCIE will be a huge plus

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: : Network Data Admin Experience: 3-5 Years

Job description 100% Field & site work Rotational shift Relocation in South Telecom/ISP experience must Immediate joiner Installations router, racks, server Cabling Patching Subnetting Hands on Nokia Devices Commissioning Switching No B.tech

As a Lead Administrator at Wipro Technologies, you will play a pivotal role in managing and implementing AAA (Authentication, Authorization, and Accounting) solutions. Your key contributions will include the ability to integrate with various identity stores, optimizing endpoint rollouts across diverse operating systems, and ensuring robust authorization policies that align with customer requirements. You will work collaboratively with operational teams to drive successful project implementations while leveraging your technical knowledge to troubleshoot and enhance system performance. Your responsibilities will extend to maintaining high standards of service and operational efficiency through effective management of troubleshooting processes, enabling seamless migration and upgrades of the Cisco Identity Services Engine (ISE), and articulating technical processes to non-technical stakeholders. A crucial part of this role is your commitment to provide technical support during architecture planning and implementation phases for new projects within your service tower. Success in this position will require not only strong technical capability but also the aptitude to lead teams effectively, manage client relationships, and ensure continuous service improvement through innovative solutions. Key Responsibilities: Must have:Thorough understanding on AAA concepts Supplicant, Authenticator, Authentication Server, etc.Thorough understanding on Dot1x concepts, MAB use cases and optionsAbility to configure Authentication & Authorization policies based on use cases defined.Ability to understand customer use cases and translate them into AAA policies.Ability to integrate to common ID stores like AD, LDAP, etc.Good hands on experience in rolling out endpoints of all common types Windows, Mac, Linux, etc.Good coordination skills while roll outs with customer Ops team Endpoints, Switches/WLAN, etc.Good hands on experience with testing use cases Dot1x, MAB, Profiling, RBAC, Guest.Good knowledge on Access Layer AAA configuration and Troubleshooting skills (L2 switches, WLAN, WLC)Good troubleshooting experience in solving supplicant issues (Windows, NAM, Mac)Clear with TACACS concepts.Good experience with ISE upgrades, Migrations (ISE to ISE), apply patch, backup/restore, etc. This role requires between 5-8 years of experience relevant to AAA solutions, with opportunities for continuous learning and professional development provided. At Wipro, we explicitly encourage applications from individuals with disabilities. Mandatory Skills: Cisco - Identity Services Engine -ISE. Experience: 5-8 Years.

Its a role for someone with a deep curiosity for cybersecurity, a proactive mindset, and a desire to improve enterprise security at scale. If youre motivated by continuous learning and thrive in fast- paced environments, wed love to talk to you. How You Will Make an Impact Act as a senior member of the Security Operations Center (SOC), independently handling and resolving incidents, while driving lessons learned and continuous improvement. Collaborate with global teams and develop best practices around processes, tools, and awareness. Perform in-depth analysis of complex security logs, SIEM events, and correlated data to identify, assess, and remediate threats. Maintain and improve existing security tools, create and refine use cases, and tailor configurations based on evolving threat intelligence. Conduct penetration testing, vulnerability assessments, and guide remediation efforts. Take a proactive approach to identifying risks, potential issues, and opportunities for improving the security posture of the organization. Contribute to 24/7 SOC capabilities, ensuring effective detection and response coverage. Participate in compliance and audit-related efforts by helping ensure system and policy adherence. Support SOAR platform integration and automation to improve incident response workflows. Mentor junior team members and promote a strong, collaborative team culture. What You Will Bring to The Table 4-5+ years in Information Security or related cybersecurity roles. Hands-on experience in a SOC environment, with deep exposure to SIEM and endpoint/network security. 2+ years of experience with cloud environments and cloud-native security tools. Experience with SOAR platforms and scripting (Python, PowerShell, Bash, etc.). Experience with penetration testing, vulnerability scanning, and vulnerability management processes. Working knowledge of Linux systems and syslog analysis from CLI. 2-4 years of systems analysis and incident handling. Strong grasp of cloud security concepts such as access control, data protection, threat detection, and compliance monitoring. Tools & Technologies: Azure Sentinel, QRadar, Splunk Cisco IDS/IPS, Palo Alto, McAfee Security Suite Tenable Nessus, ForeScout, Cisco ISE Comfortable with query languages such as KQL or SQL (considered an advantage). Operational knowledge of APIs is a plus.

Detailed job description - Skill Set: Technically strong hands-on Self-driven Good client communication skills Able to work independently and good team player Flexible to work in PST hour(overlap for some hours) Past development experience for Cisco client is preferred.

Detailed job description - Skill Set: Technically strong hands-on Self-driven Good client communication skills Able to work independently and good team player Flexible to work in PST hour(overlap for some hours) Past development experience for Cisco client is preferred.

Position Summary: We are seeking an experienced Network Infrastructure Delivery Engineer II to support the implementation and maintenance of critical network infrastructure. This role will be responsible for deploying and managing network systems, supporting upgrades, troubleshooting, and ensuring optimal performance and security. The ideal candidate will have strong technical expertise in network infrastructure, a commitment to high-quality delivery, and the ability to work both independently and collaboratively in a fast-paced environment. Key Responsibilities: Network Deployment and Implementation Install, configure, and support network infrastructure, including routers, switches, firewalls, and wireless systems. Manage and execute network deployment projects, ensuring that installations meet company standards, performance, and security requirements. Develop and maintain documentation for network configurations, procedures, and best practices. Project Collaboration Work closely with cross-functional teams (Infrastructure Engineers, Information Security, and Local Operations Staff) to understand project requirements and contribute to successful project delivery. Coordinate with external vendors and stakeholders to ensure proper equipment delivery, system integrations, and troubleshooting support. Collaborate with M&A teams to assess the network infrastructure of target companies during due diligence. Develop integration plans for merging network environments, addressing potential conflicts and ensuring seamless operations. System Monitoring and Troubleshooting Provide level 2 support for issues related to latency, bandwidth, and connectivity. Troubleshoot complex network issues and support root-cause analysis to prevent recurrence. Identify potential network vulnerabilities and security risks during M&A due diligence. Implement security measures to protect the merged network infrastructure. continuous improvement. Qualifications: Education: Bachelor s degree in Computer Science, Information Technology, or a related field (or equivalent experience). Experience: Minimum of 3-5 years in network engineering, with proven experience in network infrastructure deployment and support. Certifications: Industry certifications such as CCNA, CCNP, or CompTIA Network+ preferred. Technical Skills: Proficiency in network protocols (TCP/IP, DNS, DHCP, BGP, 802.1x). Hands-on experience with Cisco, Juniper, or similar networking hardware. Familiarity with Infrastructure tools (SolarWinds, Netbox, etc.) and scripting for automation (Python, PowerShell). Strong understanding of network security principles and best practices. Soft Skills: Strong analytical and problem-solving skills, effective communicator, and ability to work well in team-oriented environments. Additional Requirements: Availability for on-call rotations and occasional after-hours work for maintenance or emergency troubleshooting. Ability to lift and install network equipment, as needed, on location. Ability to travel (20%). What We Offer: Competitive salary and benefits package Professional growth and development opportunities Supportive work environment with a focus on work-life balance