2414 Ccna Jobs - Page 22

1.Maintain & Manage the overall Network Uptime 99.99%. 2. Manage Problems, to ensure that these are diagnosed, logged and escalated to appropriate authority 3. Maximize network performance by monitoring , troubleshooting network problems and outages Perks and benefits Medical, Shift allowance, Doctor's availability

Wireless troubleshooting Engineer Location- Bengaluru Its an exciting opportunity for a technical role in Our Clients dynamic and rapidly expanding Network team. You will bring your IT experiences and deliver the quality of services to our customers across the globe and will help us to shape the team. Youll get to work with some of the most talented and passionate people in the business and get exposure to leading edge technologies which will enable you to advance your skills. Once you started journey in Our Client, you’ll get to know the work lifestyle and culture of Our Client in no time. What you’ll need 6+ years of hands-on experience in Network infrastructure like Routing, Switching and Wireless technologies. Hands-on experience on working with Network products including Nexus Switches, Cisco Routers, Cisco Switches, Cisco/Aruba Wireless Controller. Hands on experience in dynamic routing protocols including OSPF, EIGRP & BGP. Hands on experience in IPSec, HSRP, VRRP, Ether-channel, Stacking, VSS, RSTP. Able to perform IOS upgrade of activities remotely for cisco switches, routers, WLC. Hands on experience in managing Nexus switches 7K, 5K, 2k. Have experience on VPC, FEX. Hands on experience in troubleshooting Wireless related issues, WLC implementation, AP replacement, Wireless Our Client authentication, etc. Hands on experience on DNAC and ACI technologies. Hands on experience in WAN management, working with service provider coordination. Able to explain scenarios and have working knowledge and be able to troubleshoot the functions and operations of Routers, Switches, Wireless Controllers and IOS upgrade. Knowledge in ITIL framework which includes Incident, Change, Problem management. Able to monitor the health of network and traffic flow capture using monitoring tools. Good understanding and knowledge on DNS / DHCP / IPAM technologies. Industry standard certification like CCNA is desired. CCNP / CCIE is optional. What you’ll do Remote management - Perform a range of technical work activities remotely to meet business and customer requirements. You will be working on industry leading technology and products including Cisco, HP, Aruba, etc. You will be troubleshooting complex network incidents across the regions. You will be implementing complex changes in network devices like Routers, Switches and Wireless controllers. Troubleshooting the incident events and logging history through tools including Spectrum, Solarwinds, DNAC, ACI. Working in Ticketing tools like Service-Now. Good understanding on ITIL frameworks. Provide quality of service to our customers for the ticket assigned to you. Communicate effectively to the customers on the ticket you are working to avoid escalations and improve customer satisfaction levels. You will be working with dynamic team, who supports our customers 24/7. Maintain SLA performance targets. Understand and adhere to compliance policies and procedures. Keep skills up to date with IT industry standards as appropriate to the role/contract.

Job Summary: To resolve technical issues raised by the parents, students, and internal stakeholders. To populate and manage data meticulously. To create and maintain various data dashboards. To research, learn and implement the latest technologies in Education and provide training for various stakeholders. To play a vital role in developing/implementing, and maintaining the latest and leading educational technology products. Job Requirements: Education - Bachelors Degree in Computer Science or a related field Experience - 0 to 2 years in any technology-related industry. Knowledge of MS or Google workspace platforms, handling ERPs, Learning Management Systems, etc. would be preferable. Specific Skills: Google Workspace products(Docs, Sheets, Slides, Forms, Sites) MS Office. UX or UI tools Data dashboard tools

Location: Gurugram Experience: 2-5 Year Joining: Immediate CTC - Up to 7 Lakhs About the Role We are seeking a proactive and organized Admin Executive with basic knowledge of IT infrastructure to manage office operations and support facility management. The ideal candidate will have 2-5 years of experience and be ready to join immediately. Key Responsibilities Office Administration : Oversee daily administrative tasks, including managing office supplies, vendor coordination, and maintaining a professional office environment. IT Asset Management : Track and manage IT assets, including hardware (laptops, desktops, printers) and software licenses, ensuring proper documentation and maintenance. IT Infrastructure Support : Assist in basic IT infrastructure tasks such as: Setting up and maintaining firewalls for network security. Coordinating with Internet Service Providers (ISPs) for connectivity issues. Configuring and troubleshooting Access Points (APs) for Wi-Fi networks. Facility Management : Support office facility operations, including coordinating repairs, maintenance, and ensuring a safe and functional workspace. Documentation & Reporting : Maintain records of IT assets, vendor contracts, and facility-related expenses; prepare reports as needed. Stakeholder Coordination : Liaise with internal teams, vendors, and service providers to ensure seamless operations. Required Skills & Qualifications Experience : 2-5 years in office administration with exposure to IT infrastructure management. IT Knowledge : Basic understanding of IT asset management. Familiarity with firewall setup and network security basics. Experience with ISP coordination and AP configuration. Facility Management : Proven ability to manage office facilities and coordinate with vendors. Education : Bachelor s degree in Business Administration, IT, or a related field (preferred). Availability : Must be able to join immediately. Preferred Qualification Certification in IT basics (e.g., CompTIA IT Fundamentals, CCNA basics). Experience with facility management software or IT asset tracking tools. Prior experience in a fast-paced office environment.

This position will be responsible to consult with clients and propose architectural solutions to help move & improve infra from on-premises to cloud or help optimize cloud spend from one public cloud to the other. Be the first one to experiment on new age cloud offerings, help define the best practice as a thought leader for cloud, automation & Dev-Ops, be a solution visionary and technology expert across multiple channels. Good understanding of cloud design principles, sizing, multi-zone/cluster setup, resiliency and DR design. TOGAF or equivalent certifications Use your experience in AWS to build hybrid-cloud solutions for customers. Multicloud experience is a must Provide leadership to project teams and facilitate the definition of project deliverables around core Cloud based technology and methods Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Linux, VMWare Preferred technical and professional experience Kubernetes, OpenShift

Director Global Head of Network Engineering Job Details | Teva Pharmaceuticals Find a Career With Purpose at Teva Search by Postal Code Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Director Global Head of Network Engineering Who we are The opportunity Responsibility for supervision and management of global network infrastructure team. This involves leading a team of network professional engineers, designing and implementing network solutions while ensuring system availability and optimizing network performance. Collaborate with other departments to align network strategies with business goals in line with emerging technologies in the industry to improve the overall network architecture. How you ll spend your day Lead a team of network engineers and manages corporate projects and problem resolution requiring the participation of multiple specialized teams Researches, Implements, and maintains information technologies to increase LAN/WAN and Cloud based operational efficiencies and secure enterprise network. Designs, implements, and maintains highly available and fault tolerant network routing/switching/security infrastructure for the enterprise with minimal supervision. Infrastructure technologies include, but are not limited to: Client based SSL VPN, Site-to-Site IPSec VPN, DNS, DHCP, VoIP, SIP, H.323 video collaboration, firewall technologies, network load balancing technologies, network monitoring technologies, 802.11b/g/n wireless networks, and 802.3 based Ethernet networks. Assist to support day-to-day operations escalation and on-going network projects include hands-on activities HLD & LLD documents design and writing Lead site level network projects working closely with site IT managers Install, configure, analyze, and upgrade network equipment (including routers, switches, Data Center and SD-WAN equipment) Perform preventative maintenance for the network in global environment Provide troubleshooting expertise for network problems including performance analysis, WAN/LAN / Security vulnerabilities and equipment malfunctions Utilize network monitoring tools to diagnose faults and to analyze performance. Work with infrastructure, cloud and application teams to design network solutions to meet the needs for different projects Provide physical network support if required by traveling to various local offices Interfaces with clients, vendors, and other teams on multi-faceted projects involving voice and data requirements in support of enterprise technologies Manages assigned global network projects and meets deadlines Leads large projects and assigns tasks to supporting Network Engineers and other technical teams Independently develop reference materials (network diagrams, installation documentation, etc.) for supported network technologies to be used for both online and in-person training of other technical. Serves as both a professional and technical mentor to other Network Engineers Proactively identifies areas of improvement (process or technical) and develops plans for associated changes required. Your experience and qualifications Bachelors degree in a Computer Sciences or equivalent is required 15 years of Technical Network delivery experience of Enterprise Corporate level platforms and projects in global companies 15 years experience in computer electronics and/or telecommunications Licensure, certification, and/or registration: Cisco CCNA, Cisco CCNP, Cisco CCDP Checkpoint CCSE CWNP CWSP CWNP CWAP ISC2 SSCP Avaya ACS Experience with Aruba wireless Previous experience in delivering large platforms on a public cloud (Azure/AWS/GCP) Established relationship with key public cloud vendors. Previous experience leading large IT teams globally. Experience in working in a matrix managed organization. Strong pharma related IT compliance and risk management experience Excellent relationship-building skills, communication skills and team-based project experience. Excellent English written and verbal communication skills at a senior level both internally and externally. Able to engage and mange up, down and across the IT and business without formal authority. Able to handle crisis situations, develop and execute a response plan. Strong IT vendor management skills. Sr. Director IT Strategy, PMO, Ops Excellence & GBS IT Teva s Equal Employment Opportunity Commitment

Responsibilities: * Collaborate with cross-functional teams on project deliveries. * Implement firewalls and switch configurations. * Design, implement, and maintain network infrastructure using CCNA skills. Health insurance

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Enterprise Network Operations Good to have skills : Cloud Network OperationsMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth operation of essential applications and services. Roles & Responsibilities:"To handle 24/7 Network Operations as per shift timings including week end support. To take ready ownership of incidents assigned to the queue in Service Now.To perform Level 1 troubleshooting readily and update the tickets in timely mannerPass on the tickets / incident details to the next level of escalation within the SLA.Develop and provide trend data and analysis on various reporting within the team.Participate in client and service management reporting as required."- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Proactively identify and resolve application issues.- Collaborate with cross-functional teams to troubleshoot and resolve technical issues.- Develop and maintain technical documentation for support processes.- Participate in on-call rotation to provide 24/7 support.- Stay updated on industry trends and best practices to enhance support services.Technical experience"Good knowledge and troubleshooting experience of MPLS, BGP, MP-BGP,OSPF,GRE and IP Sec tunnels, QoS,Nexus/Switching conceptsBasic knowledge and troubleshooting experience of Firewalls (Cisco, Juniper, Fortinet), VPN Technologies.Experience in troubleshooting issues on large enteprise networks.Understanding of ITIL framework and processes. Working knowledge of Service NowExposure to various Network Management Tools (HP, Splunk etc)." Professional & Technical Skills: - Must To Have Skills: Proficiency in Enterprise Network Operations.- Good To Have Skills: Experience with Cloud Network Operations.- Strong understanding of network protocols and configurations.- Knowledge of network security principles and best practices.- Experience with network monitoring and troubleshooting tools.- Ability to analyze and interpret network traffic patterns. Additional Information:Bachelor's Degree or higher in Science/Computer Science /Electronics or any other relevant field. CCNA/CCNP certification will be an advantage.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Enterprise Network Operations Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time educationKey Responsibilities -Provide L2 Network Support and troubleshooting-Deliver the result by adhered to the defined processes like ISO 20000, ISO27001, BS25999-Flexibility towards working on shifts.-Good understand of the Network Architecture of the Organization and ability to deliver results as per the timelines.-Front End Internal, External, and client audits and work towards the closure of the findings. Technical ExperienceMandatory----Strong technical knowledge on configuring and troubleshooting any of the firewalls preferably Juniper SRX or Palo Alto-Strong technical knowledge on configuring and troubleshooting Switching and Routing- Strong technical expertise in configuring and troubleshooting ANY of the firewalls, with a preference for Fortigate or Palo Alto. Additional Skills----Knowledge on Cloud Technology-Knowledge on Scripting-Knowledge on Wireless Technology-SSL VPN Configuration and Troubleshooting Professional Attributes -Excellent verbal and written communication skills.-Customer handling skills and good interpersonal skills -Ability to take complete ownership of the tasks -High level of initiative and innovative ideas-Positive Attitude towards work-Ability to work as Team-Work independently with minimal assistance Additional Information -Certification on Cloud Technology Education:Any degree 15 years of Full-time education Qualification 15 years full time education

General Summary: The Technical Support Specialist II is responsible for assisting our partners in diagnosing and resolving a partners Network Related issues or questions. This role works in partnership with cross-functional teams to troubleshoot, resolve, and document issues, getting partners back on track to having a positive experience with our products. Essential Duties & Responsibilities: Provides support to cross-functional teams, with a high attention to detail Research, analysis, and document findings Interact with partners to provide technical support via email, phone, chat, cases, and remote sessions Monitors Network devices, off-site, and critical service failure events Investigates and resolves reported failure incidents, escalating when necessary Acts as first point of contact for escalated support cases for network-related issues Maintains a knowledge base of our products and services and provides high-quality technical support to partners during each interaction Discusses partners' operational challenges and evaluates business data to identify areas of opportunity to help partners optimize their business strategies Identifies and escalates trending issues and potential software/product defects to leadership and development Contributes to written articles for the internal and external knowledge base Identifies and escalates situations requiring urgent attention to the appropriate teams Documents partner interactions, troubleshooting, and results in a clear and concise manner and accurately reports customer feedback to Leadership. Handles assigned support cases Engages in the application of best practices per technical documentation and provides solutions based on the diagnosis of the problem Communicates new release features and improvements to our partners that better their experience Knowledge, Skills, and/or Abilities Required: Ability to work independently on projects and processes with general supervision Ability to adapt and understand new technology/processes as per business requirements Strong customer service skills Strong desire to help our partners and peers Strong written and verbal communication skills Strong sense of ownership and accountability Knowledge and application of Switching, Routing, Network Setup, Firewall (NAT, ACL) Installing, configuring, and troubleshooting L2/L3 Switches, Routers, Wireless Access Points, and Firewalls. Experience in configuring UTM (Unified Threat Management) will be an added advantage. Must have some basic understanding of Network Services, e.g. DHCP Server, DNS, File share, Windows Firewall etc. Must have some basic understanding of Windows Networking. Knowledge of OSI and TCP/IP. Knowledge of virtualization and cloud technology Educational/Vocational/Previous Experience Recommendations: Bachelors degree is required in a related field or equivalent business experience Minimum 2+ years of related experience Network Certification like CCTRS (Cisco Certified Technician Routing and Switching) or CCNA (Cisco Certified Network Associate) or CompTIA Certification on Fortinet or PaloAlto firewall will be an added advantage. Working Conditions: Onsite/ Hybrid

Job Description, knowledge on Network Management+ firewall SOPHOS & antivirus management. For server /AD management

Roles and Responsibilities Team Member supporting NOC operations for continuous monitoring of Global IT Infrastructure (24x7) and services. Proactive alerting and notifying stake holders during critical incidents and escalations. Contributing towards ensuring IT uptime, and documentation. Validating for desired performance and health status of all monitoring tools deployed in NOC Generating reports related to availability, performance and capacity bottle necks at desired intervals as per operational requirements and on need basis. Logging of incidents and events based on appropriate categories using ticketing tool and assigning it to the appropriate stake holders for resolution Notifying incidents events using appropriate communication channels Provide appropriate inputs to stake holders during Major incidents Participate in all review forums to enhance process and procedure involving NOC operations Technical Skills Knowledge of common monitoring tools and ability to interpret their metrics and ITSM tool Understanding of key network monitoring protocols including SNMP, NetFlow, WMI, syslog, etc. and devices routers, palo alto, checkpoint etc. Knowledge in routing, switching and TCP/IP troubleshooting techniques. Basic knowledge of the OSI model, diagnostic skills. Knowledge of Linux , Windows, command line and system diagnostics Total Experience Expected: 01-02 years

DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee). The impact you will have in this role : The Enterprise Network Services team is responsible for maintaining the highest level of availability and performance of infrastructure across the enterprise. Responsibilities span across all ITSM areas (Incident, Problem, Change, and Service Delivery). It also includes representing infrastructure services on projects and enterprise-wide efforts like Disaster Recover and Network modernization. It requires collaboration between operations, engineering, and architecture to maintain existing infrastructure as well as modernizing technology. Your Primary Responsibilities : Administer and provide 24x7 support all areas of the DTCC enterprise network including campus, WAN, DMZs, and extranets. Implement, and support new technologies within the network environment. Spearhead troubleshooting efforts with external clients, internal clients, and major incident management teams. Assist with key projects and deliverables, including pre & post implementation testing and planning. Coordinate scheduling and implementation of system maintenance, release updates, hardware upgrades, and/or new technology deployments adhering to stringent change management policies and maintenance windows. Execute performance and statistical monitoring to develop procedures and best practices which improve overall environment. Manages risk across the environment including scheduling maintenance and implementation of changes. Handles system events or major incidents with urgency. Escalates as appropriately required. Maintain documentation including baseline standards, processes, and procedures. Keep documents up to date and in compliance with emerging industry standards. Support DDoS and penetration testing as well as any required remediation efforts. Qualifications: 3+ years of related experience Bachelor's degree (preferred) or equivalent experience Talents Needed for Success: Networking Operational and Engineering skills in a global enterprise environment focused on Layer 2 & 3, Routers and Switches Proven experience troubleshooting complex network issues. Solid foundation of networking software & hardware including layer 2 and layer 3 protocols. Experience in F5 load balancers, Infoblox DNS and Palo Alto Firewalls will be a added value Excellent communication skills, both written and verbal. Ability to work in fast paced environment with stringent service levels. Risk minded, with the ability to work independently and as a team. Hands-on knowledge of managing ITSM ticket, including incident, change, problem management (prefer SNOW) Flexibility to work overtime and on non-scheduled days on occasion. CCNA Certification or demonstration of equivalent knowledge. Experience working in a global enterprise for a financial services company is a plus. Understanding of the TCP/IP protocol stack and the ability to analyze packet captures.

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: Aruba Wireless Admin. Experience: 3-5 Years.

Come join our passionate team! Barracuda is a leading cybersecurity company providing complete protection against complex threats. Our platform protects email, data, applications, and networks with innovative solutions, and a managed XDR service, to strengthen cyber resilience. Hundreds of thousands of IT professionals and managed service providers worldwide trust us to protect and support them with solutions that are easy to buy, deploy, and use. We know a diverse workforce adds to our collective value and strength as an organization. Barracuda Networks is proud to be an employer that complies with all applicable national, state and local laws pertaining to non-discrimination and equal opportunity regardless of race, gender, religion, sex, sexual orientation, national origin, or disability. What will you be working on Familiar with technical concepts in the areas of IT network and security such as; network security, application security products: Network Firewalls, Public Cloud (AWS, Azure) Provide Leadership and direction to Technical Support teams, including a continuous partnership with Sales, Engineering, Training, and other parts of Barracuda Networks Monitor performance metrics while driving individual growth Maintain a continuous improvement mindset focused on the customer experience, ensuring high customer satisfaction and retention Optimization and standardization of support processes Drive the highest level of performance from the team through training, mentoring, and coaching Work with cross-functional teams to resolve critical issues Manage resources to meet team and department service level expectations Handle escalated customer issues, ensuring timely follow-up and resolution What you bring to the role Bachelor's/masters degree or equivalent work experience 3-5 years of supervisory experience 5+ years of progressive call centre / technical support experience Excellent leadership skills with the ability to interface and lead high-performance technical teams to achieve maximum results Strong customer focus Able to build, motivate and develop a team with a proven track record in technical leadership while functioning in a high-demanding "action" oriented environment Professionalism - Ability to function in a responsible, professional manner using sound judgment in decision making Able to tackle problems and take independent action, seek out new responsibilities, act on opportunities, and generate new ideas Prioritizes tasks to accomplish goals and objectives Excellent organizational, time management, and communication skills (written and verbal) This role primarily operates during night shifts (approximately 90%), offering a unique opportunity for those who thrive in a nocturnal schedule. This role is eligible for shift allowances. What you’ll get from us A team where you can voice your opinion, make an impact, and where you and your experience are valued. Internal mobility – there are opportunities for cross training and the ability to attain your next career step within Barracuda, in addition to equity, in the form of non-qualifying options.

Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet

Overview II am fresher to this field.I have 2 arrears i passed out my college in 2023. Tagged as: cyber security, machine learning, mechatronics engineering, robotics Before applying for this position you need to submit your online resume . Click the button below to continue. Related Jobs Production Engineer SHOBHAGLOBS ENGINEERS HUB PVT LTD Bengaluru Full Time 2024-02-20 Networking CCNA Intern Skill Share Solution Coimbatore Full Time 2024-12-14

Overview We need fresher, want to make their carrier path as Networking Engineer we provided 3 month paid training with placement guarantee. Tagged as: ccna, cyber security, networking Before applying for this position you need to submit your online resume . Click the button below to continue. Related Jobs Home Automation Installer Smart1 Solution Delhi & NCR Full Time 2023-12-17 SOC Lead Cynosure Corporate Solutions Chennai Full Time 2023-10-13 Field Sales Representative Aishani Creations Barasat, Kolkata Full Time 2023-04-03

Strong hands-on experience in Junos (MX-Series) / Cisco (IOS/IOS-XE & ASR 9K), Nokia routers (IXR-7250 & SR-7750) Prepared and implemented Configurations & DLLD for migration process. Strong Knowledge on Network Integration and Migration Involved in Disaster Management recovery process and implementation. Good Understanding of Switching protocols STP, RSTP & MSTP. Good Understanding of IGP (ISIS, OSPF EIGRP. etc.), BGP and Transport (MPLS, LDP, RSVP) protocols. Understanding of TCP/IP and other networking protocols like DHCP/DNS/CDP/ARP etc. Handling of VoIP and Broadband customers and involving day to day operations and following escalation matrix to achieve SLA. Experience in NOC operations and maintenance. Working knowledge on Management tolls like EMS/solar-winds/Nagios

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: Network Data Admin. Experience: 1-3 Years.

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: Network Data Admin.: Experience: 1-3 Years.

KRA 6+ years of hands-on experience in Network infrastructure like Routing, Switching and Wireless technologies. Hands-on experience on working with Network products including Nexus Switches, Cisco Routers, Cisco Switches, Cisco/Aruba Wireless Controller. Hands on experience in dynamic routing protocols including OSPF, EIGRP & BGP. Hands on experience in IPSec, HSRP, VRRP, Ether-channel, Stacking, VSS, RSTP. Able to perform IOS upgrade of activities remotely for cisco switches, routers, WLC. Hands on experience in managing Nexus switches 7K, 5K, 2k. Have experience on VPC, FEX. Hands on experience in troubleshooting Wireless related issues, WLC implementation, AP replacement, Wireless client authentication, etc. Hands on experience on DNAC and ACI technologies. Hands on experience in WAN management, working with service provider coordination. Able to explain scenarios and have working knowledge and be able to troubleshoot the functions and operations of Routers, Switches, Wireless Controllers and IOS upgrade. Knowledge in ITIL framework which includes Incident, Change, Problem management. Able to monitor the health of network and traffic flow capture using monitoring tools. Good understanding and knowledge on DNS / DHCP / IPAM technologies. Industry standard certification like CCNA is desired. CCNP / CCIE is optional.

Urgent hiring for Network L2 and L3 Share CV mohini.sharma@adecco.com or Call 9740521948 What youll need 4+ years experience in managing, maintaining and troubleshooting large enterprise network environments. CCNA desired. Hands-on experience on Cisco Routing & Switching domain Working knowledge and be able to troubleshoot the Wireless Controller (Cisco), Cisco Prime, Lightweight AP, Standalone AP, indoor/outdoor AP Able to troubleshoot the functions and operations of gateway redundancy protocols (i.e. HSRP, VRRP, GLBP) configurations. Able to troubleshoot the functions and operations of port-channel, switch stacking, VSS. Able to configure and verify router and switch hardware and software operation using all commands. Able to perform IOS upgrade of activities remotely for switches, routers. Knowledge of RADIUS/TACACS tools like Cisco ACS, ISE Knowledge of authentication technologies (Cisco TACACS and / or RSA). Working experience in ITIL process Incident management, change management, problem management Able to update all documentation and systems as required following resolutions. Able to follow the various Escalation Matrices (i.e. Vendor, Internal and Customer). Experience in working with Global client What youll do Perform technical activities either remotely or at customer site to meet business and customer requirements. Coordinate teams delivering basic work packages in line with company process to meet business and customer requirements. Analyse, Document and report on work completed to ensure compliance with Company and Customer Procedures. Ensures that operational documentation is fit for purpose and current to meet customer and contract requirements. Maintain best practice procedures and guidelines to ensure consistent compliance to customer and company procedures. Provides guidance and advice to less experienced colleagues to ensure consistent approach. Escalate issues in line with company processes to ensure customer demands are met. Able to communicate on complex issues to meet business and customer requirements to avoid escalations. Evaluate escalations and resolve appropriately to ensure customer demands are met. Provide customer service to internal and external customers to ensure consistent experience. Complete all mandatory trainings on time and before due date. Ability to adapt quickly to dynamic team environments to maintain consistent effective contribution. Identify own development needs in line with business objectives.

Hiring for Leading ITES Company In Gurgaon for Technical Support Key Highlights: 1: Graduate Fresher or Exp with minimum 1 year exp in Technical Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Knowledge of LAN, MAN, Windows Troubleshooting, Networking etc A Technical Support job description typically involves diagnosing, troubleshooting, and resolving technical issues related to computer hardware, software, and networks Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Whatsapp Your CV @ 9721919721 ( Mention Technical Support ) Key Responsibilities: Troubleshooting and Problem Solving: Diagnosing and resolving hardware and software issues, either remotely or in person. User Support: Providing technical assistance to users, answering questions, and guiding them through problem resolution. System Maintenance and Monitoring: Ensuring computer systems and networks are running efficiently and effectively. Installation and Configuration: Setting up new systems, installing software and hardware, and configuring user accounts. Documentation and Record Keeping: Maintaining records of issues, solutions, and system configurations. Collaboration: Working with other IT teams and external vendors to resolve complex issues. Customer Service: Providing excellent customer service, ensuring user satisfaction, and building positive relationships.

As a highly organized Cybersecurity Officer at AmeriPharma, you will play a crucial role in managing system-wide healthcare compliance, information security, and privacy regulations. Reporting to the Director of Regulatory Affairs, you will be responsible for ensuring regulatory excellence, information security, and adherence to federal and state laws. Your primary focus will be on fostering a culture of accountability, trust, and risk management across all IT infrastructures. Your duties will involve developing and managing a comprehensive cybersecurity program in compliance with regulations such as HITECH, providing cybersecurity support during software and network development, conducting security and risk assessments, and managing annual risk assessments, vulnerability management, and penetration testing. You will also be responsible for implementing security measures, overseeing compliance with patient data protection regulations, and managing cyber threats, incident response, and forensic investigations. To be successful in this role, you must have expertise in HIPAA, HITECH, HITRUST, and cybersecurity frameworks, along with extensive experience in risk management, information security, and regulatory compliance auditing. Strong technical knowledge in network security, cloud security, and identity access management is essential, as well as exceptional communication skills and the ability to make strategic, data-driven decisions in high-pressure environments. You will collaborate with IT teams to improve security controls across cloud, network, and endpoints, lead cybersecurity awareness training programs for employees, align cybersecurity initiatives with business objectives, and innovate in cybersecurity frameworks, AI-driven threat detection, and cloud security. Additionally, you will engage with industry leaders and regulatory bodies on emerging cybersecurity threats and develop and test software applications using Agile methodologies. The ideal candidate will have a Bachelor's degree in Computer Science, Information Technology, or a related field, along with certifications such as CompTIA A+, Network+, CISSP, CCNA, MSCE, or MCSD. A minimum of 4 years of experience in Engineering, Software Engineering, or related fields is required, as well as proficiency in cybersecurity tools and platforms. If you are passionate about cybersecurity, have a strong background in regulatory compliance and risk management, and are looking for a challenging and rewarding opportunity to make a difference in healthcare IT security, we invite you to join our dynamic team at AmeriPharma.,