Get alerts for new jobs matching your selected skills, preferred locations, and experience range.
5.0 - 10.0 years
14 - 22 Lacs
Hyderabad
Work from Office
JD Design, implement & optimize network infrastructure using SDWAN, MPLS networks, TCP/IP protocols, cloud services, QoS, DHCP, VPN, DNS, DMVPN, EIGRP, OSPF & BGP. Oversee Managed Services to ensure network incidents are resolved with in SLA.
Posted 2 weeks ago
1.0 - 5.0 years
3 - 8 Lacs
Pune, Gurugram
Work from Office
Hi Technical process in International bpo Us Shift 5 Days working 1 side cab Salary up to 8.5 Lakhs grad with 1 year exp in technical process with international(technical process) Location Gurugram, Pune, Gurugram Amit Gandhi 9910877518
Posted 2 weeks ago
3.0 - 5.0 years
5 - 10 Lacs
Hyderabad
Work from Office
Senior Network Engineer to secure, optimize networks, including firewalls, switches, routing. Lead firewall implementations, troubleshoot network issues, mentor junior engineers. Exp in ZTNA, Zscaler & Saasi certifications in CCNA/CCNP.
Posted 2 weeks ago
6.0 - 10.0 years
15 - 25 Lacs
Noida, Bengaluru
Hybrid
We are looking for Networking with Cloud Specialist for Bangalore / Noida / Gurgaon Experience : 6 to 10 Years Location : Bangalore / Noida / Gurgaon NP : Immediate to 15 days Please send updated resume below mail ID : sumanta.majumdar@infinite.com JD : Deep understanding of networking concepts (DNS, VPN, IP routing, firewalls, DHCP, Access-list, IP Subnetting and Switching) and routing protocols Experience with monitoring and alerting platforms (Servicenow ,Netflow and Solarwinds etc.) Must have experience in (GCP, Azure cloud)
Posted 2 weeks ago
2.0 - 6.0 years
3 - 6 Lacs
Chennai, Guindy
Work from Office
Ericsson OCS Support Engineer Chennai - Guindy, India Operations 16873 Overview 1. 24/7 support Operation and Maintenance of Ericsson IN/OCS and handling Business Configurations. 2. L2 operations support to Ericsson IN/OCS for the nodes OCC, CCN, SDP, ECMS, NgCRS, NgVS, AIR. 3. Responsible for analysis and solving prepaid call related issues. 4. Responsible for daily health check-up of IN/OCS system. 5. Provide application support during server upgrades. 6. Provide support to NOC team and Ericsson team during outages/Service effect. 7. Analysis of various IN/OCS reports and prepare revenue related reports. 8. TCP DUMP analysis using wireshark. 9. Maintenance of CDR flow, CDR transfer between various IN/OCS Nodes, has to keep track of CDR Duplication or CDR Loss 10. Signalling link configuration, GT Routing. Responsibilities 1. 24/7 support Operation and Maintenance of Ericsson IN/OCS and handling Business Configurations. 2. L2 operations support to Ericsson IN/OCS for the nodes OCC, CCN, SDP, ECMS, NgCRS, NgVS, AIR. 3. Responsible for analysis and solving prepaid call related issues. 4. Responsible for daily health check-up of IN/OCS system. 5. Provide application support during server upgrades. 6. Provide support to NOC team and Ericsson team during outages/Service effect. 7. Analysis of various IN/OCS reports and prepare revenue related reports. 8. TCP DUMP analysis using wireshark. 9. Maintenance of CDR flow, CDR transfer between various IN/OCS Nodes, has to keep track of CDR Duplication or CDR Loss 10. Signalling link configuration, GT Routing. Requirements 1. Flexible to work in night shifts and Handling Oncall for 24/7 support. 2. Should have Operation and Support experience in all Ericsson OCS nodes (OCC, CCN, SDP, ECMS, NgCRS, NgVS, AIR) 3. Knowledge of Business Configuration in Ericsson IN/OCS 3. Must have experience in debugging/troubleshooting the traces using wireshark. 4. Should have knowledge in Prepaid call flows. 5. Knowledge Diameter,SIP, TCP/IP, MAP, SMPP, SCCP, MTP. 6. Experience in Linux, Shell Scripting. 7. Experience in SLA/KPIs. 8. Strong Written & Communication skills 9. Python is Added Advantage.
Posted 2 weeks ago
0.0 - 1.0 years
4 - 8 Lacs
Chennai
Work from Office
Skill required: Network Billing Operations - Problem Management Designation: Network & Svcs Operation New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Helps transform back office and network operations, reduce time to market and grow revenue, by improving customer experience and capex efficiency, and reducing cost-to-serve Good Customer Support Experience preferred with good networking knowledge Manage problems caused by information technology infrastructure errors to minimize their adverse impact on business and to prevent their recurrence by seeking the root cause of those incidents and initiating actions to improve or correct the situation. What are we looking for Helps transform back office and network operations, reduce time to market and grow revenue, by improving customer experience and capex efficiency, and reducing cost-to-serve Good Customer Support Experience preferred with good networking knowledge Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 2 weeks ago
0.0 - 1.0 years
4 - 8 Lacs
Chennai
Work from Office
Skill required: Network Billing Operations - Problem Management Designation: Network & Svcs Operation New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Helps transform back office and network operations, reduce time to market and grow revenue, by improving customer experience and capex efficiency, and reducing cost-to-serveGood Customer Support Experience preferred with good networking knowledgeManage problems caused by information technology infrastructure errors to minimize their adverse impact on business and to prevent their recurrence by seeking the root cause of those incidents and initiating actions to improve or correct the situation. What are we looking for Helps transform back office and network operations, reduce time to market and grow revenue, by improving customer experience and capex efficiency, and reducing cost-to-serveGood Customer Support Experience preferred with good networking knowledge Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 2 weeks ago
5.0 - 10.0 years
5 - 9 Lacs
Bengaluru
Work from Office
Project Role : Network & Svcs Operations Representative Project Role Description : Configure, integrate and manage the life cycle of telecommunication network elements and associated configuration across Fulfillment and Assurance. Manage back office system data records. Support customer activations and configuration adjustments. Must have skills : Cloud Network Operations Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Network Operations Representative, you will configure, integrate, and manage the life cycle of telecommunication network elements and associated configurations across Fulfillment and Assurance. You will also manage back office system data records and support customer activations and configuration adjustments. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Ensure efficient communication within the team.- Implement process improvements to enhance team performance. Professional & Technical Skills: - Must To Have Skills: Proficiency in Cloud Network Operations.- Strong understanding of network protocols and technologies.- Experience in network troubleshooting and problem resolution.- Knowledge of network security principles.- Good To Have Skills: Experience with network automation tools. Additional Information:- The candidate should have a minimum of 5 years of experience in Cloud Network Operations.- This position is based at our Bengaluru office.- A 15 years full-time education is required. Qualification 15 years full time education
Posted 2 weeks ago
15.0 - 20.0 years
5 - 9 Lacs
Bengaluru
Work from Office
Project Role : Network & Svcs Operations Representative Project Role Description : Configure, integrate and manage the life cycle of telecommunication network elements and associated configuration across Fulfillment and Assurance. Manage back office system data records. Support customer activations and configuration adjustments. Must have skills : Network Infrastructures Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Network Operations Representative, you will be responsible for configuring, integrating, and managing the life cycle of telecommunication network elements. Your typical day will involve overseeing the associated configurations across Fulfillment and Assurance, managing back office system data records, and supporting customer activations and configuration adjustments. You will play a crucial role in ensuring the smooth operation of network infrastructures, contributing to the overall efficiency and effectiveness of the telecommunications services provided. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate training and knowledge sharing sessions to enhance team capabilities.- Monitor and analyze network performance metrics to identify areas for improvement. Professional & Technical Skills: - Must To Have Skills: Proficiency in Network Infrastructures.- Strong understanding of network protocols and architectures.- Experience with network monitoring and management tools.- Ability to troubleshoot and resolve network issues effectively.- Familiarity with telecommunication systems and technologies. Additional Information:- The candidate should have minimum 7.5 years of experience in Network Infrastructures.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 2 weeks ago
5.0 - 8.0 years
6 - 11 Lacs
Chennai
Work from Office
Skill required: Network Billing Operations - Problem Management Designation: Network & Svcs Operation Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Helps transform back office and network operations, reduce time to market and grow revenue, by improving customer experience and capex efficiency, and reducing cost-to-serveGood Customer Support Experience preferred with good networking knowledgeManage problems caused by information technology infrastructure errors to minimize their adverse impact on business and to prevent their recurrence by seeking the root cause of those incidents and initiating actions to improve or correct the situation. What are we looking for Helps transform back office and network operations, reduce time to market and grow revenue, by improving customer experience and capex efficiency, and reducing cost-to-serveGood Customer Support Experience preferred with good networking knowledge Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 2 weeks ago
3.0 - 8.0 years
6 - 10 Lacs
Bengaluru
Work from Office
Project Role : Program/Project Management Representativ Project Role Description : Deliver business and technology outcomes for assigned program, project, or contracted service. Leverage standard tools, methodologies and processes to deliver, monitor, and control service level agreements. Must have skills : Network Infrastructures Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Program/Project Management Representative, you will be responsible for delivering business and technology outcomes for assigned programs, projects, or contracted services. A typical day involves collaborating with various stakeholders, utilizing standard tools and methodologies to ensure that service level agreements are met, and actively monitoring project progress to address any challenges that may arise. You will engage in strategic discussions, analyze project metrics, and implement solutions to enhance project delivery and efficiency, ensuring alignment with organizational goals and objectives. Roles & Responsibilities:Experience of Cisco routing & switching and Meraki SDWAN Planning & deploymentExperience of Cisco wireless, DNAC ,ISE , F5 load balancer Professional & Technical Skills: - Must To Have Skills: Proficiency in Network Infrastructures.- Strong understanding of network design principles and best practices.- Experience with network monitoring and management tools.- Ability to troubleshoot and resolve network issues effectively.- Familiarity with security protocols and network security measures. Additional Information:- The candidate should have minimum 3 years of experience in Network Infrastructures.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 2 weeks ago
7.0 - 11.0 years
6 - 11 Lacs
Chennai
Work from Office
Skill required: Network Billing Operations - Problem Management Designation: Network & Svcs Operation Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Helps transform back office and network operations, reduce time to market and grow revenue, by improving customer experience and capex efficiency, and reducing cost-to-serveGood Customer Support Experience preferred with good networking knowledgeManage problems caused by information technology infrastructure errors to minimize their adverse impact on business and to prevent their recurrence by seeking the root cause of those incidents and initiating actions to improve or correct the situation. What are we looking for Helps transform back office and network operations, reduce time to market and grow revenue, by improving customer experience and capex efficiency, and reducing cost-to-serveGood Customer Support Experience preferred with good networking knowledge Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 2 weeks ago
1.0 - 3.0 years
4 - 8 Lacs
Chennai
Work from Office
Skill required: Network Billing Operations - Problem Management Designation: Network & Svcs Operation Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Helps transform back office and network operations, reduce time to market and grow revenue, by improving customer experience and capex efficiency, and reducing cost-to-serveGood Customer Support Experience preferred with good networking knowledgeManage problems caused by information technology infrastructure errors to minimize their adverse impact on business and to prevent their recurrence by seeking the root cause of those incidents and initiating actions to improve or correct the situation. What are we looking for Helps transform back office and network operations, reduce time to market and grow revenue, by improving customer experience and capex efficiency, and reducing cost-to-serveGood Customer Support Experience preferred with good networking knowledge Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 2 weeks ago
3.0 - 5.0 years
5 - 9 Lacs
Chennai
Work from Office
Skill required: Network Billing Operations - Problem Management Designation: Network & Svcs Operation Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Helps transform back office and network operations, reduce time to market and grow revenue, by improving customer experience and capex efficiency, and reducing cost-to-serveGood Customer Support Experience preferred with good networking knowledgeManage problems caused by information technology infrastructure errors to minimize their adverse impact on business and to prevent their recurrence by seeking the root cause of those incidents and initiating actions to improve or correct the situation. What are we looking for Helps transform back office and network operations, reduce time to market and grow revenue, by improving customer experience and capex efficiency, and reducing cost-to-serveGood Customer Support Experience preferred with good networking knowledge Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 2 weeks ago
3.0 - 8.0 years
1 - 5 Lacs
Bengaluru
Work from Office
Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Websphere Application Server & Portal Administration Good to have skills : JBOSS AdministrationMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time educationB Tech Summary :As an Infra Tech Support Practitioner, you will engage in the ongoing technical support and maintenance of production and development systems and software products. Your typical day will involve addressing various technical issues, providing solutions, and ensuring the smooth operation of configured services across multiple platforms. You will work both remotely and onsite, collaborating with team members to troubleshoot and resolve problems efficiently, while adhering to established operating models and processes. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the documentation of technical processes and procedures to enhance team knowledge.- Engage in continuous learning to stay updated with the latest technologies and best practices. Professional & Technical Skills: - Must To Have Skills: Proficiency in Websphere Application Server & Portal Administration.- Good To Have Skills: Experience with JBOSS Administration.- Strong understanding of server and network management.- Experience in troubleshooting hardware and software issues.- Familiarity with operating system-level implementations and configurations. Additional Information:- The candidate should have minimum 3 years of experience in Websphere Application Server & Portal Administration.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time educationB Tech
Posted 2 weeks ago
7.0 - 12.0 years
1 - 5 Lacs
Pune
Work from Office
Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : SDN NFV Software Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will be responsible for providing ongoing technical support and maintenance of production and development systems and software products, both remote and onsite. You will work on various platforms, implementing technology at the operating system-level and performing basic and intermediate level troubleshooting. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Implement new technology solutions- Conduct regular system audits- Train team members on new technologies Professional & Technical Skills: - Must To Have Skills: Proficiency in SDN NFV Software- Strong understanding of network protocols- Experience with virtualization technologies- Knowledge of cloud computing platforms- Hands-on experience with troubleshooting network issues Additional Information:- The candidate should have a minimum of 7.5 years of experience in SDN NFV Software- This position is based at our Pune office- A 15 years full time education is required Qualification 15 years full time education
Posted 2 weeks ago
1.0 - 3.0 years
3 - 5 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Troubleshooting and Issue Resolution: Diagnose and resolve network-related issues reported by end-users or detected through monitoring tools. Collaborate with team members to analyse and troubleshoot network problems promptly. Network Monitoring and Maintenance: Assist in monitoring network performance, ensuring optimal functionality and addressing potential concerns proactively. Participate in routine maintenance tasks, such as updates, patches, and system upgrades. Con guration and Installation: Aid in the con guration, installation, and maintenance of network equipment, including routers, switches, rewalls, and other hardware devices. Collaborate with senior team members to implement network changes and improvements. Documentation: Maintain accurate and up-to-date documentation of network con gurations, procedures, and troubleshooting steps. Contribute to the creation and improvement of standard operating procedures (SOPs). Collaboration: Work closely with cross-functional teams, including system administrators, security professionals, and other IT personnel. Participate in team meetings, providing insights and updates on ongoing projects. Bachelor s degree in computer science, Information Technology, or a related eld. Working knowledge of network devices such as router, rewall, switches, and VPNs. Certi cations such as (CCNA), CompTIA Network etc preferred. 0-6 months of experience required. Only Male candidates can apply. Should own a vehicle for travel purpose.
Posted 2 weeks ago
2.0 - 7.0 years
4 - 9 Lacs
Bengaluru
Work from Office
Required Skills Technology | HPN R and S Administrator - Level 2 Support Technology | Cisco R and S Network Administrator - Level 2 Support Education Qualification : B.Sc Certification Mandatory / Desirable : Technology | Basic Level Certification - F5 Certified Admin / CCNA / Riverbed RCSA-W (WAN Optimization Associate) / ZIA Admin / ZPA Admin / ZDX Admin / Prisma SD-WAN: Design and Operation / Certified Forcepoint Web Security Administrator / ACCA / CCNA Delivery Skills: 1. Technology Management: Responsible for overall network technology management for the business. Responsible for planning and execution of new technology roll outs, scope expansion and readiness of team from technology standpoint. Manage SOPs, Knowledge documents, KB articles. Implement technical methodology improvement from past failures and learnings. 2. Restoration and Resolution: Identify the network issue based on troubleshooting and decide on the actions required to be implemented for resolving the issue. Refer to required KEDB or Knowledge bases for known issues/repetitive issues and resolution steps. Implement the resolution steps, execute, validate and update ticket with steps taken and outcome. 3. Triage: Once the resolution steps are completed if the issue is still not resolved or if it s an unknown issue and standard troubleshooting methods did not resolve the issue, escalate the ticket to L3 Network SME and support the troubleshooting process, if there is a bridge, continue on the bridge along with the SME. This support includes coordination with 3rd party network vendor technicians. 4. Process Compliance: - Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented etc. and update the tickets regularly as per the defined process - Prepare a detailed report on the plan of action for the existing tickets for the next shift engineer (Shift Handover Report) - Followthrough andexecute the various Escalation Matrix (Vendor, Internal and Customer defined) - Maintain inventory of Network equipments and links - Constantly track tickets for SLA adherence and escalate on deviations as defined in the process 5. Value Proposition: Understand the existing environment and propose any opportunity of improvement. Look at nagging issues in the environment and come out with Get Around solutions by working with vendors and industry experts
Posted 2 weeks ago
15.0 - 20.0 years
4 - 8 Lacs
Bengaluru
Work from Office
Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Cloud Network Implementation Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Support Engineer, you will engage in a dynamic work environment where you will resolve incidents and problems across various business system components, ensuring operational stability. Your day will involve creating and implementing Requests for Change, updating knowledge base articles, and collaborating with vendors to assist service management teams in issue analysis and resolution. You will play a crucial role in maintaining the integrity of systems and enhancing the overall efficiency of operations. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate training sessions to enhance team knowledge and skills.- Monitor system performance and proactively address potential issues. Professional & Technical Skills: - Must To Have Skills: Proficiency in Cloud Network Implementation.- Strong understanding of network architecture and design principles.- Experience with cloud service providers such as AWS, Azure, or Google Cloud.- Familiarity with network security protocols and best practices.- Ability to troubleshoot and resolve network connectivity issues. Additional Information:- The candidate should have minimum 5 years of experience in Cloud Network Implementation.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 2 weeks ago
3.0 - 8.0 years
3 - 6 Lacs
Ahmedabad
Work from Office
Project Role : Operations Engineer Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. Must have skills : Network Infrastructures Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Operations Engineer, you will support the operations and manage delivery for production systems and services based on operational requirements and service agreements. A typical day involves collaborating with team members to ensure system reliability, monitoring performance metrics, and addressing any issues that arise to maintain optimal service levels. You will engage in proactive problem-solving and contribute to continuous improvement initiatives, ensuring that all operational processes align with established standards and best practices. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the development and implementation of operational procedures to enhance efficiency.- Monitor system performance and troubleshoot issues to ensure minimal downtime. Professional & Technical Skills: - Must To Have Skills: Proficiency in Network Infrastructures.- Strong understanding of network protocols and architectures.- Experience with network monitoring tools and performance analysis.- Ability to configure and manage routers, switches, and firewalls.- Familiarity with cloud networking concepts and technologies. Additional Information:- The candidate should have minimum 3 years of experience in Network Infrastructures.- This position is based at our Ahmedabad office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 2 weeks ago
0.0 - 3.0 years
2 - 6 Lacs
Mumbai
Work from Office
About NCR Atleos NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. ESSENTIAL S: Candidate should be comfortable to work in 24/7 environment. Diploma or equivalent in IT or related fields with 3 years of work experience in IT hardware/software required. Microsoft Certified Desktop Technician preferred. TECHNICAL S: Extensive knowledge of troubleshooting Windows 10 and Mac Monterey operating systems. Expertise in installing, configuring, and troubleshooting Microsoft Office 365 applications. Expert level knowledge of troubleshooting Internet technology and networking concepts such as VPN. Should be skilled in virus/malware removal and troubleshooting customized applications. Coordinate activities with third party vendors as needed for Order fulfillment, Warranties and so forth. Knowledge of mobile device COMMUNICATION S: Candidate should have excellent communication - Strong command of English sentence structure, vocabulary, and grammar. Neutral accent, suitable speech rate, appealing voice, and confident tone. Ability to talk naturally with no need for filler. Call management and effective email communication skills. Offers of employment are conditional upon passage of screening criteria applicable to the job. EEO Statement NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law. Statement to Third Party Agencies To ALL recruitment agenciesNCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.
Posted 2 weeks ago
4.0 - 6.0 years
3 - 7 Lacs
Gurugram
Work from Office
This role involves the development and application of engineering practice and knowledge in designing, managing and improving the processes for Industrial operations, including procurement, supply chain and facilities engineering and maintenance of the facilities. Project and change management of industrial transformations are also included in this role. - Grade Specific Focus on Industrial Operations Engineering. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers. Skills (competencies)
Posted 2 weeks ago
3.0 - 8.0 years
4 - 7 Lacs
Noida
Work from Office
Job Details Job Details Graphic Web Designer Lorem ipsum dolor sit amet consetetur sadipscing elitr sed diam nonumy eirmod tempor invidunt ut Lorem ipsum dolor sit amet consetetur sadipscing elitr sed diam nonumy eirmod tempor invidunt ut Jquery, Photoshop, Bootstrap, Dreamweaver, javascript. . . Noida Job Requirements Develop product specifications for assigned projects Develop an annual sales plan in conjunction with sales and budget goals Conduct technical, sales, and product trainings, contractor certifications, etc. Involved in the coordination, development and implementation of Specifier programs, including ongoing training content development, database and document maintenance, policies, program updates, and BICSI CE credits Recommend revisions for new and existing programs Manage agent issues to include working with, and motivating agency personnel (if applicable) Provide service and support to Network Solutions customer s pre, during, and post project completion in a timely, accurate manner Work collaboratively with Inside and Outside Sales Reps within Business Unit on joint sales activity Education & Experience Bachelor s Degree preferred RCDD or CCNA required Minimum 3 years of selling telecommunications physical infrastructure and Layer 1 telecommunications products in a major market required Minimum 2 years of working with a technical sales team preferred Knowledge of fiber and copper structured cabling required Strong level of technical expertise, demonstrated by a technical degree and/or several years of proven experience in a highly technical industry Experience with account management & development required Skills & Abilities Must posses a solid understanding of physical infrastructure layer for telecommunications networking systems Must show a demonstrated understanding of global specifications Must have strong sales presentation capability regarding operation of information transport systems. Must posses strong leadership, relationship-building, and relationship management skills Must have outstanding oral, written and verbal communication skills as well as negotiation skills Must have a high level of comfort in communicating with every level of an organization from top level executives to field personnel Strong knowledge of Microsoft Office software, specifically Word, Excel, and PowerPoint
Posted 2 weeks ago
4.0 - 8.0 years
6 - 10 Lacs
Bengaluru
Work from Office
Back Key Responsibilities Identify network problem areas and evaluate/implement solutions to improve customer experience, network quality and performance Design new sites using simulated coverage analysis based on radio propagation software (Planet, Atoll) Evaluate and select new site candidates Design antenna configuration for new sites & site upgrades (antenna selection, elevation, orientation, tilt, and SC6 compliance) Configure datafill & integrate new sites into the existing network Assess impact using network KPIs, customer experience metrics and other key indicators to demonstrate benefit to customer Produce required technical documentation to demonstrate impact on customer experience from introduction of new site / site upgrade Create Installation Work Orders to enable implementation of site solution Identify automation opportunities and laison with right team members to deliver automation capability in order to improve efficiency within Wireless Engineering and Operations Required qualifications to be successful in this role Minimum of 5-7 years experience in radio network design and optimization focused on 5G and LTE technologies Deep working knowledge and experience on different RAN technologiesHSPA/UMTS, LTE, 5G NSA/SA In-depth knowledge and hand-on skills on Network Management Systems (Nokia NetAct, Ericsson ENM, Huawei U2020) In-depth knowledge and hand-on skills using Actix Analyzer and DriveTest Analysis Tools Business acumen to assess value and impact from the work Additional Information Job Type Full Time Work ProfileHybrid (Work from Office/ Remote) Years of Experience5-7 Years LocationBangalore What We Offer Competitive salaries and comprehensive health benefits Flexible work hours and remote work options Professional development and training opportunities A supportive and inclusive work environment
Posted 2 weeks ago
4.0 - 8.0 years
6 - 10 Lacs
Bengaluru
Work from Office
Back Job Responsibilities Application monitoring and support: Manage traffic diversion during deployments Validation of code deployment success Post deployment health monitoring and reporting Production patching and monitoring activities for in scope applications (Liveliness Probe, DataGrid, SOSS, POD restarts) Monitor and action the alert using Bell Monitoring Tools (Dynatrace, BAM, Grafana) Monitor of DB server to verify through daily sanity check Verify Table Space / Disk Space status and warn if its reaching capacity Verify Memory and Processor usage and warn if its reaching capacity Production Monitoring Diagnosing and tracking Incidents and problems with Severity Critical (P1) and High (P2) through to Resolution Providing the required Production Logs or access to Production Logs to analyze the incidents Provide the Root Cause Analysis for all Critical Incidents Repairing data and associated work caused by invalid data where validation code does not exist or where a -documented Incident caused by a transaction results in failures Providing workarounds for Critical and High Incidents Updating relevant system, configuration or process documentation Document and promptly notify Bell of any emergency changes required Participate in AMS Operations Governance meetings (assumed to be bi-weekly) Responding to Application-related questions, performing data extraction as required Handling ad-hoc requests from end users for information, queries, or reports Providing holiday support coverage Performing peak period monitoring and reporting for specific critical applications Perform daily health checks for Critical applications Required Skills Docker/Kubernetes DB Administration CI/CD pipelines tools Scripting Log analysis, Monitoring tools (Grafana, Dynatrace) What We Offer Competitive salaries and comprehensive health benefits Flexible work hours and remote work options Professional development and training opportunities A supportive and inclusive work environment
Posted 2 weeks ago
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The CCNA job market in India is currently thriving, with numerous opportunities available for skilled professionals in the field. CCNA, which stands for Cisco Certified Network Associate, is a certification program for entry-level network engineers that helps validate the ability to install, configure, operate, and troubleshoot medium-sized routed and switched networks.
The average salary range for CCNA professionals in India varies based on experience level. Entry-level positions can expect to earn around INR 3-5 lakhs per annum, while experienced professionals can command salaries upwards of INR 8-15 lakhs per annum.
In the field of CCNA, a typical career path may progress from Network Engineer to Senior Network Engineer, followed by roles such as Network Administrator, Network Architect, and eventually Chief Technology Officer (CTO) or Chief Information Officer (CIO).
In addition to CCNA certification, employers often look for professionals with skills in areas such as network security, routing and switching technologies, Linux administration, and IT infrastructure management.
As you prepare for CCNA job interviews in India, remember to showcase your technical skills, problem-solving abilities, and knowledge of networking concepts. With the right preparation and confidence, you can land a rewarding career in the field of CCNA. Good luck!
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
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