2413 Ccna Jobs - Page 11

Need Solid L3 Network Engineer Strong Cisco CCNA CCNP CISCO ISE Strong Communications Skills U.S. Visa required- B1 / H1B Send your resume at simran.agrawal1@elevancesystems.com

1–5 years of hands-on experience in network support Strong knowledge of networking basics. Familiarity with routing protocols and firewall concepts Experience with Cisco, Arista, Juniper, or Fortinet devices is a plus Certifications pref: CCNA / CCNP

Job Description / Skillset for Engineer (Band -F2) / Networks IT Infra Minimum 3-5 years supporting networking services to include production and technical support. Understanding of Data Center and experience in LAN/WAN Management Network Service such as WAN, LAN, DC, VPN/Client Connectivity Understanding of Networking and Network Security Technologies. Experience supporting Corporate Network Infrastructure. Knowledge implementing and managing Enterprise Class Data Centers, especially Spine Leaf topology. Experience supporting 100 plus site Global WAN Infrastructure using multiple connectivity technologies such as MPLS, ATT Anira, ATT AVPN, IP-Sec VPN, IZO etc. Hands-on experience in all the following: Meraki, Arista, Aruba and Cisco Switches Good understanding and experience in Meraki, Arista, HPE Aruba Wireless Infrastructure is Mandatory Knowledge of Layer 7 Firewall such as PaloAlto and checkpoint. FortiGate Firewall and SSL VPN platforms such as Ivanti / pulseSecure. Strong understanding and hand-on managing Zscaler for large environment with ZPA and ZIA. Cisco Nexus 7k, 9k, Cisco 6500s, Cisco ASR/ISR routers, Cisco WAAS, Meraki and Cisco ACS Network monitoring/diagnostic equipment, interpretation of packet captures. Proven ability to work independently and as a team member and Excellent communicator. CCNA Certification and ITIL certification will be added advantage. Understanding of SDWAN implementation & troubleshooting such as CATO Networks and Versa. Work from the office should be mandatory Experience in SolarWinds monitoring tool is mandatory IPAM implementation and Management is an added advantage. Good communication written and oral and interpersonal skills. Ability to work across geographies and time zones is mandatory. Self starter , learner and ability to work both independently and within teams.

Job Description / Skillset for Lead Engineer (Band -F4) / Networks IT Infra Minimum 8-10 years supporting networking services to include production and technical support. Data Center and LAN/WAN Management experience for large corporate environment SME for Network Service such as WAN, LAN, DC, VPN/Client Connectivity Sound understanding of Networking and Network Security Technologies. Experience supporting Large Corporate Network Infrastructure 30,000 plus employees. Experience implementing and managing Enterprise Class Data Centers, especially Spine Leaf topology. Experience supporting 100 plus site Global WAN Infrastructure using multiple connectivity technologies such as MPLS, ATT Anira, ATT AVPN, IP-Sec VPN, IZO etc. Hands-on experience in all the following: Meraki, Arista, Aruba and Cisco Switches Good understanding and experience in Meraki, Arista, HPE Aruba Wireless Infrastructure is Mandatory Layer 7 Firewall such as PaloAlto and checkpoint. Understanding of managing global and local policies across DC and corporate firewalls. FortiGate Firewall and SSL VPN platforms such as Ivanti / pulseSecure. Strong understanding and hand-on managing Zscaler for large environment with ZPA and ZIA. Good experience in WAN-Optimizers, Packet shapers, load balancers such as F5 LTM/GTM/APM/AFM Cisco Nexus 7k, 9k, Cisco 6500s, Cisco ASR/ISR routers, Cisco WAAS, Meraki and Cisco ACS Network monitoring/diagnostic equipment, interpretation of packet captures. Expert with network documentation tools such as Visio. Proven ability to work independently and as a team member and Excellent communicator. CCNA/CCNP Certification in minimum one domain and ITIL certification mandatory. In-depth understanding and Experience in SDWAN implementation & troubleshooting is mandatory for CATO Networks. Other Products such as Versa, Fortinet, Aruba, velocloud will be added advantage Experience in AWS, Azure cloud networking. (VNET, VPN Gateways, VWAN, Express route, Direct connect, Subnets etc) is mandatory. Work from the office should be mandatory Experience in SolarWinds monitoring tool is mandatory Assisting on new technology initiatives, Proof-of-Concepts, and service development. IPAM implementation and Management is an added advantage. Good communication written and oral and interpersonal skills. Ability to work across geographies and time zones is mandatory. Self starter , learner and ability to work both independently and within teams.

- High-Level Responsibilities Build strong relationships with other Customer Support Engineers, Sales team members, and Engineering team members Provide technical support to partners and/or customers for Cisco small business products, technologies, and/or solutions Effectively troubleshoot customer reported problems both alone and as part of a team, depending on the nature of the incident. . Minimum Qualifications Cisco Certified Networking Professional (CCNP) Certification/CCna Certified - Must have any Proven expertise in supporting Voice/multimedia over IP, cloud based telephony, and protocols like SIP Demonstrated knowledge in at least one of the following areasSwitching, and Wireless Excellent written and verbal communication skills

About The Role This role involves the development and application of engineering practice and knowledge in the following technologiesStandards and protocols, application software and embedded software for wireless and satellite networks, fixed networks and enterprise networks; connected devices (IOT and device engineering), connected applications (5G/ edge, B2X apps); and Telco Cloud, Automation and Edge Compute platforms. This role also involves the integration of network systems and their operations, related to the above technologies. - Grade Specific Focus on Connectivity and Network Engineering. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers.

About The Role This role involves the development and application of engineering practice and knowledge in the following technologiesStandards and protocols, application software and embedded software for wireless and satellite networks, fixed networks and enterprise networks; connected devices (IOT and device engineering), connected applications (5G/ edge, B2X apps); and Telco Cloud, Automation and Edge Compute platforms. This role also involves the integration of network systems and their operations, related to the above technologies. - Grade Specific Focus on Connectivity and Network Engineering. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers.

About The Role R&S PDI / Migration Required Skills (Must Have and should meet all the below standards for qualifying to this role) Experience with at least 3 product lines like Catalyst 9000/6500/4500/3850/6800/ASR1K. Engineer must be experienced in and have internal product and/or Architecture knowledge. Experience with at least one - Nexus 7K/5K/2K product lines will be an added advantage. Working knowledge and experience BGP, OSPF, ISIS, IP/MPLS, QoS, Multicast is a definite plus. Experience Implementing /Supporting Layer 2, Layer 3 implementations will be key. Hands-on experience in Installation, Configuration and troubleshooting and/or Network Solution designing of Cisco Routers and switches. Executing Migration windows and migration projects will be a plus. Must have hands-on experience of 5-7 years on Cisco (CSCO) products A good communications skill is a must. Must have a demonstrated ability to relate to customer representatives at various levels. Must have good technical writing skills and have experience in writing test and implementation / Migration plans. Skills and experience in working independently. Strong interpersonal and teamwork needed

About The Role This role involves the development and application of engineering practice and knowledge in the following technologies Standards and protocols, application software embedded software for wireless and satellite networks, fixed networks enterprise networks connected devices IOT and device engineering, connected applications 5G edge, B2X apps and Telco Cloud, Automation and Edge Compute platforms. This role also involves the integration of network systems and their operations, related to the above technologies. Primary Skill Strong Experience in UI Automation Good Experience in Python

Hiring Freshers Openings Networking,Desktop Admin BE B.Tech CSE,IT,ECE,EEE,MCA 2023,24,25 Passout With Good Communication Immidiate Joiner Only

Genpact is a global professional services and solutions firm with a workforce of over 125,000 individuals operating in more than 30 countries. The company is characterized by an innate curiosity, entrepreneurial agility, and a commitment to creating lasting value for clients. Genpact's purpose, the relentless pursuit of a world that works better for people, drives the team to serve and transform leading enterprises, including the Fortune Global 500, through their deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are currently seeking applications for the position of Lead Consultant - NOC Monitoring. In this role, you will collaborate closely with customers and vendors to enhance performance, provide suggestions for improving infrastructure and network stability and performance, and minimize outages. Key Responsibilities: - Minimum experience in Network Monitoring & basic administration - Monitoring network performance and troubleshooting issues - Hands-on Experience with Network Monitoring tools like SolarWinds - Knowledge of VPN tunnel setup configurations on Palo Alto and Azure firewalls - Understanding of SD WAN implementation, MPLS, and Internet circuit deployment - Familiarity with BGP metrics and its operation layer - Hands-on experience with Azure Load balancer and split tunnel VPN setup - Basic Configuration of DHCP, NAT policies in firewalls - Knowledge of configuring Stack switches - Ensuring security and efficiency of IT infrastructure - Conducting Network health check-ups like utilizations - Keeping the network inventory up to date - Creating architecture diagrams, documents, and standard operating procedures - Conducting and frontend disaster recovery drills, backup, and restore procedures Qualifications we seek in you: Minimum Qualifications / Skills: - Excellent written and presentation / verbal communication skills with experience in customer interfacing roles - Proficiency in requirement understanding, analytical and problem-solving abilities, interpersonal efficiency, and a positive attitude Preferred Qualifications/ Skills: - CCNA Certification If you are enthusiastic about taking on this Lead Consultant role at Genpact, please apply.,

The main purpose of this position is to maintain a good relationship with customers by providing pre-sales and post-sales technical support to Key Accounts & Preferred Account (KA & PA). This includes offering technical consulting, problem-solving, supporting Proof of Concept (PoC), Factory Acceptance Test (FAT), and product testing. Additionally, providing technical training and on-site seminars to customers and supporting any additional tasks required by the supervisor to achieve strategic objectives. The major areas of responsibility for this position include: 1. Working closely with the CSM/RSM/BDM/KAM to provide technical support and solutions for KA & PA. This involves responding to requests for proposal, resolving customer applications using technical expertise, and ensuring customer satisfaction. 2. Supporting projects in the pre-sales stage by studying and analyzing tender documents, proposing suitable solutions, and executing Proof of Concept (PoC) and Factory Acceptance Test (FAT) for Moxas channels and end customers. This also includes supporting pre-sales activities such as seminars, customer visits, and exhibitions to present product features and value propositions. 3. Providing internal and external technical training to either Moxa colleagues or customers. 4. Handling additional assignments or projects on demand as required by the supervisor to achieve strategic objectives. Minimum job requirements for this position include fluency in the English language, a college degree in Engineering or a related field, at least 3 years of working experience with network products, familiarity with network technologies such as VLAN, RSTP, IGMP, NAT, VPN, and Routing Function, and preference for certifications like CCNA, CCNP, or above.,

The ideal candidate for the position of Pre Sales Manager (Cisco, Extreme) should possess a Graduate degree and have 4-5 years of experience in Presales/Post Sales in the Network and Voice domain. In this role, you will be responsible for providing technical support to the Business and sales group, delivering POCs to customers, understanding customer requirements, and creating BOQs. Additionally, you will be expected to provide responses, budget and cost estimates for customer implementations, create proposals, and make tender specifications and compliance. Candidates should be able to present technical white board demonstrations to clients and possess good communication skills. Preference will be given to candidates with certifications such as CCNA (Cisco Certified Network Associate). This position is based in Pune, Chennai, and Bangalore. If you are a talented individual looking for a rewarding career opportunity at Compuage, please send your profile to careers@compuageindia.com. Join us and be a part of our dynamic team.,

As a Technical Implementation Specialist, you will be part of a highly competent Middle East, Africa, and Turkey Implementation team, with the primary objective of ensuring successful implementations and positive customer experiences. Your main responsibilities will include overseeing the entire Implementation process, starting from planning, installation, go-live, and handover to the support department. You will be tasked with analyzing and troubleshooting technical issues, as well as participating in risk assessments throughout project delivery. Additionally, you will provide technical direction and support to Application and Testing teams. It will be your responsibility to develop and uphold implementation best practices, document procedures, standards, and configuration settings. You will act as the technical point of contact for customers during the implementation phase, taking ownership of the customer experience to guarantee successful delivery and installation. Furthermore, you will be expected to participate in a 24/7 on-call support program. The minimum required skills for this role include a minimum of 3-5 years of experience in a technical role at a server-side level, such as implementing software solutions, 2nd or 3rd line support, or similar roles. A degree in computer science/engineering or equivalent education/experience is necessary. Proficiency in Oracle programming languages (PL/SQL developer) or other database systems, as well as knowledge and experience with Microsoft Server Operating Systems, is crucial. Experience in working in production environments against SLAs and a solid understanding of applications, network environments, and Web technologies are also essential. Preferred qualifications for this position include CCNA, MSSA certifications, familiarity with common security technologies and practices, expertise in Storage Platforms technologies (RAID, SAN, NAS, tape libraries), and high availability technologies (i.e., based on OS, Veritas, Oracle). Experience with business intelligence applications like Crystal Reports and Oracle BI is advantageous. Previous exposure to a hospital environment and radiological workflow, including technical skills in Radiology Information Systems (RIS) and Picture Archiving Communication Systems (PACS), is desirable. Proficiency in virtualization technologies such as VMware/Hyper-V and knowledge of DICOM and HL7 technologies would be beneficial to excel in this role.,

As a Sales Manager - Data Centre at our reputed client in Noida (Sector 8), you will play a crucial role in driving business growth through your expertise in data center solutions. To excel in this role, you should hold a Bachelor's degree in business, IT, or related field (MBA is a plus) and possess 5-8 years of experience in data center, colocation, or IT infrastructure sales. Your strong knowledge of data center operations, cloud services, and managed services will enable you to successfully meet and exceed sales quotas. Your responsibilities will include identifying and developing new business opportunities for data center solutions such as colocation, managed services, and cloud hosting. By generating and qualifying leads, collaborating with internal teams, and delivering technical sales presentations, you will create customized solutions that cater to the needs of clients. Building and maintaining strong client relationships, negotiating contracts, and providing exceptional post-sales support will be key aspects of your client relationship management duties. Staying updated on market trends, emerging technologies, and competitor activities will be essential for conducting market and competitor analysis. By identifying industry-specific opportunities and offering tailored solutions, you will contribute towards service improvement by providing feedback to the product and marketing teams. In order to achieve and exceed quarterly and annual sales targets, you will be required to prepare accurate sales forecasts, reports, and pipeline updates. Utilizing CRM tools like Salesforce and HubSpot to track sales activities and manage client interactions will be crucial for your success in this role. If you have a proactive approach, excellent communication skills, and the ability to join immediately, we encourage you to apply for this full-time position by sending your resume to 7822813962. Thank you for considering this opportunity. Ashwini Kamble Biitcode,

As a Network Engineer, you will play a critical role in ensuring the reliability, performance, and quality of our network infrastructure and associated software systems. You will participate in the formulation of comprehensive test plans and test cases to ensure the functionality, performance, and security of network-related software, protocols, applications, etc. while ensuring robust Software Quality Engineering practices within the team. This position involves a blend of network engineering, software quality assurance, and technical support to maintain the stability and integrity of our SQA network environments. You will collaborate with a skilled team of software, firmware, and hardware engineers in the development of our Q-SYS platform, a rapidly advancing, award-winning software, and hardware platform focused on cutting-edge audio, video, and control products. This role is based in Bangalore, India. QSC operates at the intersection of innovative technology and captivating audio-visual experiences. For over 50 years, QSC has been a pioneer in developing technology and solutions that enable immersive cinema, audio for live performances, themed entertainment, digital collaboration, and meeting experiences for global customers and partners. Joining the QSC team means engaging in a challenging, collaborative, enjoyable, and innovative environment where team members are encouraged to take ownership, think creatively, and explore possibilities. The culture at QSC is informal yet dynamic, with cross-functional teams collaborating to create memorable audio-visual experiences that bring joy to people worldwide. At QSC, fun and hard work are interconnected, allowing you to make a significant impact on how people experience movies, meetings, presentations, live performances, and more. Responsibilities: - Possess a Bachelor's degree in Computer Science, Information Technology, or a related field along with relevant certifications (e.g., CCNA, CCNP, CCIE, CompTIA Network+). - Demonstrate at least 3-5 years of hands-on network engineering experience. - Have a deep understanding of networking protocols such as IPSEC, HSRP, BGP, OSPF, 802.11, QoS, and a solid grasp of the OSI or TCP/IP model. - Exhibit strong knowledge in network security best practices and proficiency in using network diagnostic tools. - Showcase excellent problem-solving skills and the ability to thrive in a fast-paced environment. - Possess strong communication skills to collaborate with diverse teams and effectively articulate complex technical issues. - Ability to devise innovative solutions to complex problems and experience in qualifying audio systems, video systems, meeting room solutions, or network equipment is highly desirable. - Provide Level-2/3 support and troubleshooting to resolve issues, and familiarity with scripting and automation tools for network tasks (e.g., Python) is highly desirable. Qualifications: - Oversee the design, implementation, and maintenance of network infrastructure, including routers, switches, firewalls, and associated software systems. - Analyze network performance data and troubleshoot issues, collaborating closely with cross-functional teams to optimize network performance and reliability. - Develop and implement network/security-related software test cases and automated tests as part of the Q-SYS software development team. - Take ownership of your lab infrastructure and assist in leading engineers on assigned projects. - Collaborate with the development team to troubleshoot and debug intricate software issues and work effectively with globally distributed teams in a cooperative environment.,

We are seeking a skilled Network Security Engineer (L2) with strong expertise in designing, implementing, and managing secure network infrastructures. The ideal candidate will have hands-on experience in routing, switching, and Checkpoint firewall administration , ensuring robust security and high availability of enterprise networks. Key Responsibilities Design, configure, and maintain enterprise network infrastructure (LAN, WAN, and VPN). Administer and optimize Checkpoint firewalls (policy configuration, upgrades, and troubleshooting). Manage routing and switching protocols (BGP, OSPF, EIGRP, VLANs, STP, etc.). Monitor network performance, security logs, and threat alerts to ensure proactive issue resolution. Perform firewall rule reviews, security assessments, and vulnerability remediation. Collaborate with IT and security teams to define and enforce network security policies. Support incident response activities, including root cause analysis and mitigation. Maintain documentation of network architecture, configurations, and security procedures. Required Skills & Qualifications Bachelors degree in Computer Science, Information Technology, or related field. Proficiency in Checkpoint firewall administration (SmartConsole, policy management, troubleshooting). Strong knowledge of routing and switching protocols (Cisco/Juniper experience preferred). Familiarity with network monitoring tools (SolarWinds, PRTG, etc.). Solid understanding of TCP/IP, VPNs, IDS/IPS, and overall network security best practices. Relevant certifications preferred: CCNA/CCNP Security, CCSA/CCSE (Checkpoint), or equivalent . Interested candidates can forward there resume on shivangissharma15@Innodata.com

Job Summary Proficiency in Cisco switching technologies.(Must) Solid foundation of core networking concepts. Strong knowledge of dynamic routing protocols, including OSPF and BGP. Strong understanding of wireless technologies, with hands-on experience using Meraki products Excellent logical thinking and troubleshooting skills to effectively resolve complex issues.

We are looking for a skilled OSS Integration Consultant with expertise in 5G Network Protocols to join our team. The ideal candidate will have a strong background in IT Services & Consulting, particularly in MainsD Technology. Roles and Responsibility Design and implement integration solutions for OSS systems with 5G network protocols. Collaborate with cross-functional teams to identify and prioritize integration requirements. Develop and maintain technical documentation for integration solutions. Troubleshoot and resolve issues related to OSS system integrations. Conduct testing and validation of integration solutions to ensure quality and reliability. Provide training and support to end-users on new integration solutions. Job Requirements Strong understanding of 5G network protocols and their applications in OSS systems. Experience with MainsD Technology is highly desirable. Excellent problem-solving skills and attention to detail. Ability to work collaboratively in a team environment. Strong communication and interpersonal skills. Familiarity with industry-standard integration tools and methodologies.

We are looking for a highly skilled Presales Engineer to join our team at Quadgen Wireless Solutions Inc. The ideal candidate will have a strong background in enterprise networking and excellent communication skills. Roles and Responsibility Collaborate with cross-functional teams to develop and implement comprehensive solutions for clients. Conduct thorough analysis of client requirements and provide tailored recommendations. Develop and maintain strong relationships with key decision-makers at potential client organizations. Create and deliver persuasive presentations to showcase the value proposition of our products. Provide technical expertise and guidance to sales teams to ensure successful deal closure. Stay up-to-date with industry trends and emerging technologies to identify new business opportunities. Job Requirements Proven experience as a Presales Engineer or similar role in the IT Services & Consulting industry. Strong understanding of enterprise networking concepts, including routing, switching, and security protocols. Excellent communication, presentation, and interpersonal skills. Ability to work effectively in a fast-paced environment and meet tight deadlines. Strong problem-solving skills and attention to detail. Experience working with wireless networking technologies is an added advantage.

We are looking for a highly skilled and experienced Cisco Certified Meraki Networking Associate to join our team at Meraki Training Solutions. The ideal candidate will have 2 to 7 years of experience in the IT Services & Consulting industry. Roles and Responsibility Collaborate with cross-functional teams to design, implement, and maintain network infrastructure using Meraki solutions. Troubleshoot and resolve complex networking issues related to Meraki devices. Develop and deliver training programs to clients on Meraki networking products and services. Conduct network audits and assessments to identify areas for improvement. Provide technical support and guidance to junior team members. Stay up-to-date with the latest developments in Meraki networking technology. Job Requirements Strong understanding of Meraki networking products and technologies. Experience with Cisco Certified Meraki Networking Associate certification. Excellent problem-solving and analytical skills. Ability to work effectively in a team environment. Strong communication and interpersonal skills. Familiarity with IT Services & Consulting industry trends and best practices.

About Gruve Gruve is an innovative software services startup dedicated to transforming enterprises to AI powerhouses. We specialize in cybersecurity, customer experience, cloud infrastructure, and advanced technologies such as Large Language Models (LLMs). Our mission is to assist our customers in their business strategies utilizing their data to make more intelligent decisions. As a well-funded early-stage startup, Gruve offers a dynamic environment with strong customer and partner networks. Position summary: We are looking for a highly skilled and detail-oriented Quality Engineer Cybersecurity Migrations to support the validation of security policy migrations across major NGFW platforms. In this role, you will be responsible for analyzing the output of automated migration tools, resolving post-migration issues, and ensuring consistent, secure, and functional firewall configurations in customer environments. Your work will directly impact customer satisfaction and operational stability. Key Roles & Responsibilities: Design and maintain test plans and test cases to validate the accuracy and completeness of automated firewall migration output. Review and verify firewall configurations migrated by automation tools to ensure they meet expected functionality and security posture. Identify logic gaps, configuration anomalies, or rule mismatches introduced during tool-based migrations. Collaborate with tool development teams to report defects, validate fixes, and improve transformation logic. Troubleshoot and resolve post-migration escalations, including policy behaviour mismatches, broken traffic flows, and unexpected security outcomes. Perform side-by-side comparisons of pre- and post-migration rules to verify functional equivalence. Raise, track, and close vendor support (TAC) cases where deep platform-level issues are involved. Contribute to documentation including SOPs, test coverage reports, known issues, and configuration validation guides. Interface directly with customers to understand post-migration challenges and ensure successful resolution. Basic Qualifications: Bachelor s degree in Computer Science, Information Technology, or a related field (BE / B. Tech / MCA or equivalent). 6+ years of hands-on experience in firewall configuration, validation, and troubleshooting. Strong technical knowledge of NGFW platforms including Palo Alto, Cisco FTD, FortiGate, and Check Point. Familiarity with policy and object modelling across different firewall platforms. Experience in writing test cases and test plans for automation tools or configuration transformation logic. Strong understanding of networking and security concepts, including routing, NAT, VPNs, zones, and application filtering. Excellent debugging and root cause analysis skills in post-deployment/migration environments. Ability to interpret logs, packet captures, and platform-specific diagnostics to isolate issues. Preferred Qualifications: Certification: PCNSA, PCNSE, NSE-1, NSE-2, NSE-3, NSE-4 Certification: CCNA (R&S) / CCNP (R&S) Exposure to firewall migration automation tools Understanding policy normalization and risk scoring tools (e. g. , Tufin, FireMon) Why Gruve At Gruve, we foster a culture of innovation, collaboration, and continuous learning. We are committed to building a diverse and inclusive workplace where everyone can thrive and contribute their best work. If you re passionate about technology and eager to make an impact, we d love to hear from you. Gruve is an equal opportunity employer. We welcome applicants from all backgrounds and thank all who apply; however, only those selected for an interview will be contacted.

Company Description Xalient is a global boutique specialising in the convergence of identity-driven security and secure networking. We help the world s leading enterprises stay secure, connected, and ready for the future - bringing together deep technical expertise, business insight, and AI-powered innovation to solve the complex challenges of modern digital businesses. Independent by design and driven by a passion for exceptional service, Xalient combines global reach with the agility and customer intimacy of a boutique provider. Our advisory, professional, and managed services teams operate across the UK, US, EMEA and Asia - delivering fast, tangible outcomes and long-term impact. Xalient is trusted by forward-thinking enterprises to reduce risk, optimise performance, and navigate today s digital complexity with confidence. Position The Network Support Engineer Level 2 reports to the Network Support Team Lead and the Network Network Security Support Manager Level 2. This role is part of a 24x7 support team providing services to Xalient s managed services customers. Engineers are assigned to squads consisting of Level 1 3 engineers, a Squad Lead, and an Incident Manager, working in 9-hour rotating shifts. The primary focus of this role is real-time incident resolution. As an escalation point for Level 1 engineers, the Level 2 engineer collaborates with the Squad Lead to triage, diagnose, and resolve issues across LAN, (SD-)WAN, Wi-Fi, and network security technologies. This includes managing moderately complex incidents with thorough troubleshooting, ensuring compliance with SLAs and operational standards. Level 2 engineer will be required to escalate unresolved or high-severity cases to Level 3 with clear technical documentation to maintain service continuity. While lower-priority or scheduled tasks may be handled when possible, incident response remains the top priority for this role to minimise customer impact and meet SLA commitments. Working in multi-vendor environments, the engineer will also contribute to trend analysis and continuous improvement through technical knowledge sharing and high-quality shift handovers. Adherence to Xalient s technical and procedural standards, and effective collaboration across shifts, is essential to consistent service delivery. The role requires participation in a rotating 24x7x365 schedule, including weekends, holidays, and religious or cultural observances. Participation in an on-call rota may also be required to support critical incidents outside of standard hours. What you ll be doing Resolve Level 2 network incidents across LAN, (SD-)WAN, Wi-Fi, and security technologies, using solutions from vendors such as Aruba, Silver Peak, Fortinet, Cisco, and Palo Alto Act as an escalation point for Level 1 engineers, validating troubleshooting steps and supporting their development. Prioritise incident response over non-urgent tasks to adhere to defined SLAs, maintain high service availability and ensure detailed shift handovers. Collaborate during major incidents with Squad Leads, Level 3 engineers, and Incident Managers to support rapid resolution. Perform proactive maintenance tasks like backups, firmware reviews, and health checks to reduce reactive support. Maintain accurate documentation, including network diagrams, configs, and change records to support audits and operations. Engage with vendors and ISPs to coordinate support tickets, RMAs, and troubleshoot connectivity or circuit issues. Requirements What youll need Minimum 3 years of hands-on experience in a network support or engineering role within a managed services provider or ISP, ideally in a 24x7 or shift-based environment. Strong understanding of enterprise networking, including routing, switching, firewalls, SD-WAN, Wi-Fi, and public cloud connectivity. Proven Professional-level hands-on experience with multi-vendor environments, including technologies from Cisco, Fortinet, Meraki, Palo Alto, Aruba, Silver Peak/Aruba EdgeConnect, and Zscaler. Skilled in network troubleshooting, using tools like iPerf, packet capture, traceroute, and monitoring platforms (e.g., LogicMonitor, SolarWinds). Familiarity with ITSM tools such as ServiceNow for incident and change management. Knowledge of ITIL processes, particularly incident, problem, and change management in SLA-driven support environments. Strong communication and collaboration skills, with the ability to support Level 1 engineers, contribute to complex incident resolution, and maintain clear documentation and shift handovers. Education: Bachelor s degree in Computer Science, Information Technology, Engineering, or related field, or equivalent hands-on industry experience. Professional-level industry certifications, including at least one of the following: Cisco Certified Network Associate (CCNA) Cisco Certified Network Professional (CCNP) Fortinet Fortinet Certified Professional (FCP) Aruba Certified Professional (ACP) e.g., Switching, Mobility Palo Alto Networks PCNSA Completion of vendor training or certifications in SD-WAN technologies (e.g., Silver Peak, Fortinet, Cisco SD-WAN) is an advantage. ITIL Foundation certification is desirable, or a demonstrable understanding of incident, change, and problem management processes in an ITIL-aligned environment. Why Join Us Work with cutting-edge cloud security technologies. Collaborative and dynamic work environment. Opportunities for professional growth and certifications. Competitive salary and benefits package. Other information Equal Opportunities Statement We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, gender reassignment, marriage and civil partnerships, pregnancy or maternity or age. The Network Support Engineer Level 2 reports to the Network Support Team Lead and the Network & Network Security Support Manager Level 2. This role is part of a 24x7 support team providing services to Xalient s managed services...

About Us Zuru Tech is digitalizing the construction process of buildings all around the world. We have a multi-national team developing the world s first digital building fabrication platform, you design, we build it! We at ZURU develop the Zuru Home app, a BIM software meant for the general public, architects, and engineers, from here anyone can buy, design, and send to manufacturing any type of building with complete design freedom. Welcome to the future! Position Summary As the Lead of the India IT Service Center, you will oversee local support for ZURU s India team and remote support for international offices in Europe, the US, Canada, NZ, and China. This role requires partnering with the HQ IT team to establish standardized IT service processes, knowledge bases, and operational standards then implementing these frameworks in daily support operations. You will lead a team focused on L1 service management, collaborating closely with global hubs (especially China HQ) to ensure consistent, high-quality delivery of IT services. What are you Going to do Process Standard Development with HQ a) Collaborate with the China HQ IT team to design and refine global IT service processes (e.g., incident management, change control) and standards (security, SLA metrics). b) Translate HQ-defined frameworks (e.g., ITIL processes, security governance policies) into actionable workflows for the India ITSC team. c) Develop region-specific addendums to global standards (e.g., India vendor management protocols, local compliance requirements) in alignment with HQ guidelines. Knowledge Base Construction Maintenance a) Work with HQ s team to build and expand the ITSC knowledge base, focusing on: L1 troubleshooting guides for high-frequency issues (password resets, software errors, remote access). India-specific documentation (local hardware models, office network configurations, vendor contact lists). b) Cross-regional support playbooks for international offices (US, EU, NZ) in collaboration with HQ L2 experts. c) Implement HQ-recommended tools (e.g., ZOHO SDP, AI chatbots) to enhance knowledge searchability and self-service capabilities for India and remote users. Operational Implementation Compliance a) Ensure the India team adheres to global standards in daily operations, including: Incident logging and escalation paths to HQ L2 support. Security protocols (VPN access, data encryption) as defined by HQ. SLA tracking for both local India and international remote support. b) Conduct regular audits to measure compliance with HQ-set standards and identify gaps for process improvement. Team Training Knowledge Transfer a) Develop training programs to onboard India staff on HQ-defined processes and tools (e.g., service desk systems, remote diagnostic tools). b) Facilitate knowledge sharing sessions with HQ L2 teams to transfer expertise on complex issues (e.g., network infrastructure, cloud services). c) Create mentorship programs to build L1 team proficiency in HQ-standardized support methodologies. Continuous Improvement Reporting a) Analyze support data (ticket volumes, resolution times, user feedback) to identify opportunities to optimize HQ-aligned processes. b) Submit regular reports to HQ on India ITSC performance against global standards, highlighting successes and areas for collaboration. c) Drive initiatives to enhance remote support efficiency (e.g., automating repetitive tasks, expanding self-service documentation) in line with HQ strategies. What are we Looking for 5+ years in IT service management, with 3+ years leading teams in process development and standard implementation. Proven experience collaborating with global HQ teams to adopt and localize standardized frameworks (ITIL, ISO 20000). Familiarity with knowledge base management tools and best practices for cross-regional documentation. Strong understanding of HQ-managed central systems (network backbones, security platforms) to facilitate L2 escalation. Experience in translating technical requirements from HQ into operational workflows for L1 teams. Excellent communication skills to coordinate with HQ stakeholders, regional teams, and vendors. Track record of implementing global standards in regional support centers, ensuring compliance and efficiency. Proficiency in data analysis to measure process effectiveness against HQ-set KPIs. Possession of certifications such as ITIL, MCSE, CCNA is an advantage. Key Competencies Ability to bridge HQ-defined standards with regional operational needs. Knowledge Management: Skill in organizing and maintaining a scalable knowledge base for global support. Cross-Regional Alignment: Expertise in collaborating with HQ to ensure India ITSC processes are globally consistent. Change Management: Ability to drive adoption of new processes and tools among L1 teams. Reporting Collaboration Report directly to Global Senior Infrastructure IT Manager. Collaborate daily with HQ s process owners, L2 leads, and knowledge management teams to align on initiatives. Summarize and report service quality to direct manager Work Environment Based in India, with regular virtual meetings with HQ teams in China and potential travel for process workshops or audits. Flexibility to coordinate across time zones for HQ collaboration (e.g., afternoon syncs with China s business hours). 9,00,000 - 11,00,000 a year What do we Offer Competitive compensation 5 Working Days with Flexible Working Hours Medical Insurance for self family Training skill development programs Work with the Global team, Make the most of the diverse knowledge Several discussions over Multiple Pizza Parties

Sysnet Global Technologies Pvt Ltd is looking for VIP Support Engineer L2 to join our dynamic team and embark on a rewarding career journey Responding to customer inquiries and resolving technical issues via phone, email, or chatConducting diagnostic tests to identify the root cause of customer issuesProviding technical guidance to customers and walking them through solutions to resolve their problemsCollaborating with development teams to escalate and resolve complex technical issuesMaintaining accurate records of customer interactions and issue resolutions in a CRM systemParticipating in the development and delivery of customer training and support materialsCommunicating with customers and internal stakeholders to provide status updates on issue resolution Strong technical background and understanding of hardware and software systemsExcellent communication and interpersonal skillsExperience with CRM and ticketing systems