Get alerts for new jobs matching your selected skills, preferred locations, and experience range.
0.0 - 5.0 years
3 - 4 Lacs
Pune
Work from Office
Dear Aspirants, Launch your career with a prestigious multinational BPO company. Illuminate lives and embark on a rewarding career with our award-winning multinational company. As a Chat Customer Service Representative based onsite in Ahmedabad and Jaipur. you will play a vital role in adding a human touch to our business. International Chat - Service Process - 100% Non Voice - Ahmedabad Starting CTC: INR 30,000 per month Maximum CTC: INR 40,000 per month Role & responsibilities As an Online Chat Executive, you will be responsible for providing exceptional customer service through live chat support. Your main role is to resolve customer queries and issues efficiently while maintaining a high level of customer satisfaction. Provide real-time assistance to customers via chat, addressing their inquiries and concerns promptly and accurately. Resolve customer issues and complaints effectively while ensuring a positive customer experience. Preferred candidate profile Excellent communication skills in English. Qualification- Any Graduate/12th pass/10+3 Years Diploma Willingness to work in rotational shifts, including night shifts and weekends. Perks and benefits 5 days working with rotational week off. Competitive salary with performance-based incentives. Health insurance, Medi-claim Insurance, Personal Accident insurance, provident fund, Gratuity and other benefits. Free Cab facility for night shifts. Overtime and night shift allowances (subject to business requirements). Subsidized Meals Opportunity to work in a fast-paced, dynamic environment. Professional development and growth opportunities. Maternity Leaves/Paternity Leaves benefits Jaipur (Rajasthan) Role: Customer Service Representative (Chat/Email/Voice) Responsibilities: Assist international customers, resolve issues, and maintain strong customer relations. Qualifications: 12th pass and above, good communication skills, computer knowledge. Shifts: 24/7 availability Salary: 26,000 to 38,000 CTC Perks: 14 days hotel accommodation for outstation candidates, extra incentives. Reach out for more information; HR Diganta - 8238738800
Posted 1 week ago
0.0 - 5.0 years
3 - 4 Lacs
Nagpur
Work from Office
Dear Aspirants, Launch your career with a prestigious multinational BPO company. Illuminate lives and embark on a rewarding career with our award-winning multinational company. As a Chat Customer Service Representative based onsite in Ahmedabad and Jaipur. you will play a vital role in adding a human touch to our business. International Chat - Service Process - 100% Non Voice - Ahmedabad Starting CTC: INR 30,000 per month Maximum CTC: INR 40,000 per month Role & responsibilities As an Online Chat Executive, you will be responsible for providing exceptional customer service through live chat support. Your main role is to resolve customer queries and issues efficiently while maintaining a high level of customer satisfaction. Provide real-time assistance to customers via chat, addressing their inquiries and concerns promptly and accurately. Resolve customer issues and complaints effectively while ensuring a positive customer experience. Preferred candidate profile Excellent communication skills in English. Qualification- Any Graduate/12th pass/10+3 Years Diploma Willingness to work in rotational shifts, including night shifts and weekends. Perks and benefits 5 days working with rotational week off. Competitive salary with performance-based incentives. Health insurance, Medi-claim Insurance, Personal Accident insurance, provident fund, Gratuity and other benefits. Free Cab facility for night shifts. Overtime and night shift allowances (subject to business requirements). Subsidized Meals Opportunity to work in a fast-paced, dynamic environment. Professional development and growth opportunities. Maternity Leaves/Paternity Leaves benefits Jaipur (Rajasthan) Role: Customer Service Representative (Chat/Email/Voice) Responsibilities: Assist international customers, resolve issues, and maintain strong customer relations. Qualifications: 12th pass and above, good communication skills, computer knowledge. Shifts: 24/7 availability Salary: 26,000 to 38,000 CTC Perks: 14 days hotel accommodation for outstation candidates, extra incentives. Reach out for more information; HR Diganta - 8238738800
Posted 1 week ago
0.0 - 5.0 years
3 - 4 Lacs
Kohima
Work from Office
Dear Aspirants, Launch your career with a prestigious multinational BPO company. Illuminate lives and embark on a rewarding career with our award-winning multinational company. As a Chat Customer Service Representative based onsite in Ahmedabad and Jaipur. you will play a vital role in adding a human touch to our business. International Chat - Service Process - 100% Non Voice - Ahmedabad Starting CTC: INR 30,000 per month Maximum CTC: INR 40,000 per month Role & responsibilities As an Online Chat Executive, you will be responsible for providing exceptional customer service through live chat support. Your main role is to resolve customer queries and issues efficiently while maintaining a high level of customer satisfaction. Provide real-time assistance to customers via chat, addressing their inquiries and concerns promptly and accurately. Resolve customer issues and complaints effectively while ensuring a positive customer experience. Preferred candidate profile Excellent communication skills in English. Qualification- Any Graduate/12th pass/10+3 Years Diploma Willingness to work in rotational shifts, including night shifts and weekends. Perks and benefits 5 days working with rotational week off. Competitive salary with performance-based incentives. Health insurance, Medi-claim Insurance, Personal Accident insurance, provident fund, Gratuity and other benefits. Free Cab facility for night shifts. Overtime and night shift allowances (subject to business requirements). Subsidized Meals Opportunity to work in a fast-paced, dynamic environment. Professional development and growth opportunities. Maternity Leaves/Paternity Leaves benefits Jaipur (Rajasthan) Role: Customer Service Representative (Chat/Email/Voice) Responsibilities: Assist international customers, resolve issues, and maintain strong customer relations. Qualifications: 12th pass and above, good communication skills, computer knowledge. Shifts: 24/7 availability Salary: 26,000 to 38,000 CTC Perks: 14 days hotel accommodation for outstation candidates, extra incentives. Reach out for more information; HR Diganta - 8238738800
Posted 1 week ago
0.0 - 5.0 years
3 - 4 Lacs
Noida
Work from Office
Dear Aspirants, Launch your career with a prestigious multinational BPO company. Illuminate lives and embark on a rewarding career with our award-winning multinational company. As a Chat Customer Service Representative based onsite in Ahmedabad and Jaipur. you will play a vital role in adding a human touch to our business. International Chat - Service Process - 100% Non Voice - Ahmedabad Starting CTC: INR 30,000 per month Maximum CTC: INR 40,000 per month Role & responsibilities As an Online Chat Executive, you will be responsible for providing exceptional customer service through live chat support. Your main role is to resolve customer queries and issues efficiently while maintaining a high level of customer satisfaction. Provide real-time assistance to customers via chat, addressing their inquiries and concerns promptly and accurately. Resolve customer issues and complaints effectively while ensuring a positive customer experience. Preferred candidate profile Excellent communication skills in English. Qualification- Any Graduate/12th pass/10+3 Years Diploma Willingness to work in rotational shifts, including night shifts and weekends. Perks and benefits 5 days working with rotational week off. Competitive salary with performance-based incentives. Health insurance, Medi-claim Insurance, Personal Accident insurance, provident fund, Gratuity and other benefits. Free Cab facility for night shifts. Overtime and night shift allowances (subject to business requirements). Subsidized Meals Opportunity to work in a fast-paced, dynamic environment. Professional development and growth opportunities. Maternity Leaves/Paternity Leaves benefits Jaipur (Rajasthan) Role: Customer Service Representative (Chat/Email/Voice) Responsibilities: Assist international customers, resolve issues, and maintain strong customer relations. Qualifications: 12th pass and above, good communication skills, computer knowledge. Shifts: 24/7 availability Salary: 26,000 to 38,000 CTC Perks: 14 days hotel accommodation for outstation candidates, extra incentives. Reach out for more information; HR Diganta - 8238738800
Posted 1 week ago
0.0 - 5.0 years
3 - 4 Lacs
Kanpur
Work from Office
Dear Aspirants, Launch your career with a prestigious multinational BPO company. Illuminate lives and embark on a rewarding career with our award-winning multinational company. As a Chat Customer Service Representative based onsite in Ahmedabad and Jaipur. you will play a vital role in adding a human touch to our business. International Chat - Service Process - 100% Non Voice - Ahmedabad Starting CTC: INR 30,000 per month Maximum CTC: INR 40,000 per month Role & responsibilities As an Online Chat Executive, you will be responsible for providing exceptional customer service through live chat support. Your main role is to resolve customer queries and issues efficiently while maintaining a high level of customer satisfaction. Provide real-time assistance to customers via chat, addressing their inquiries and concerns promptly and accurately. Resolve customer issues and complaints effectively while ensuring a positive customer experience. Preferred candidate profile Excellent communication skills in English. Qualification- Any Graduate/12th pass/10+3 Years Diploma Willingness to work in rotational shifts, including night shifts and weekends. Perks and benefits 5 days working with rotational week off. Competitive salary with performance-based incentives. Health insurance, Medi-claim Insurance, Personal Accident insurance, provident fund, Gratuity and other benefits. Free Cab facility for night shifts. Overtime and night shift allowances (subject to business requirements). Subsidized Meals Opportunity to work in a fast-paced, dynamic environment. Professional development and growth opportunities. Maternity Leaves/Paternity Leaves benefits Jaipur (Rajasthan) Role: Customer Service Representative (Chat/Email/Voice) Responsibilities: Assist international customers, resolve issues, and maintain strong customer relations. Qualifications: 12th pass and above, good communication skills, computer knowledge. Shifts: 24/7 availability Salary: 26,000 to 38,000 CTC Perks: 14 days hotel accommodation for outstation candidates, extra incentives. Reach out for more information; HR Diganta - 8238738800
Posted 1 week ago
0.0 - 5.0 years
3 - 4 Lacs
Darjeeling
Work from Office
Dear Aspirants, Launch your career with a prestigious multinational BPO company. Illuminate lives and embark on a rewarding career with our award-winning multinational company. As a Chat Customer Service Representative based onsite in Ahmedabad and Jaipur. you will play a vital role in adding a human touch to our business. International Chat - Service Process - 100% Non Voice - Ahmedabad Starting CTC: INR 30,000 per month Maximum CTC: INR 40,000 per month Role & responsibilities As an Online Chat Executive, you will be responsible for providing exceptional customer service through live chat support. Your main role is to resolve customer queries and issues efficiently while maintaining a high level of customer satisfaction. Provide real-time assistance to customers via chat, addressing their inquiries and concerns promptly and accurately. Resolve customer issues and complaints effectively while ensuring a positive customer experience. Preferred candidate profile Excellent communication skills in English. Qualification- Any Graduate/12th pass/10+3 Years Diploma Willingness to work in rotational shifts, including night shifts and weekends. Perks and benefits 5 days working with rotational week off. Competitive salary with performance-based incentives. Health insurance, Medi-claim Insurance, Personal Accident insurance, provident fund, Gratuity and other benefits. Free Cab facility for night shifts. Overtime and night shift allowances (subject to business requirements). Subsidized Meals Opportunity to work in a fast-paced, dynamic environment. Professional development and growth opportunities. Maternity Leaves/Paternity Leaves benefits Jaipur (Rajasthan) Role: Customer Service Representative (Chat/Email/Voice) Responsibilities: Assist international customers, resolve issues, and maintain strong customer relations. Qualifications: 12th pass and above, good communication skills, computer knowledge. Shifts: 24/7 availability Salary: 26,000 to 38,000 CTC Perks: 14 days hotel accommodation for outstation candidates, extra incentives. Reach out for more information; HR Dheeraj - 9638738800
Posted 1 week ago
0.0 - 5.0 years
3 - 4 Lacs
Agartala
Work from Office
Dear Aspirants, Launch your career with a prestigious multinational BPO company. Illuminate lives and embark on a rewarding career with our award-winning multinational company. As a Chat Customer Service Representative based onsite in Ahmedabad and Jaipur. you will play a vital role in adding a human touch to our business. International Chat - Service Process - 100% Non Voice - Ahmedabad Starting CTC: INR 30,000 per month Maximum CTC: INR 40,000 per month Role & responsibilities As an Online Chat Executive, you will be responsible for providing exceptional customer service through live chat support. Your main role is to resolve customer queries and issues efficiently while maintaining a high level of customer satisfaction. Provide real-time assistance to customers via chat, addressing their inquiries and concerns promptly and accurately. Resolve customer issues and complaints effectively while ensuring a positive customer experience. Preferred candidate profile Excellent communication skills in English. Qualification- Any Graduate/12th pass/10+3 Years Diploma Willingness to work in rotational shifts, including night shifts and weekends. Perks and benefits 5 days working with rotational week off. Competitive salary with performance-based incentives. Health insurance, Medi-claim Insurance, Personal Accident insurance, provident fund, Gratuity and other benefits. Free Cab facility for night shifts. Overtime and night shift allowances (subject to business requirements). Subsidized Meals Opportunity to work in a fast-paced, dynamic environment. Professional development and growth opportunities. Maternity Leaves/Paternity Leaves benefits Jaipur (Rajasthan) Role: Customer Service Representative (Chat/Email/Voice) Responsibilities: Assist international customers, resolve issues, and maintain strong customer relations. Qualifications: 12th pass and above, good communication skills, computer knowledge. Shifts: 24/7 availability Salary: 26,000 to 38,000 CTC Perks: 14 days hotel accommodation for outstation candidates, extra incentives. Reach out for more information; HR Dheeraj - 9638738800
Posted 1 week ago
0.0 - 5.0 years
3 - 4 Lacs
Silchar
Work from Office
Dear Aspirants, Launch your career with a prestigious multinational BPO company. Illuminate lives and embark on a rewarding career with our award-winning multinational company. As a Chat Customer Service Representative based onsite in Ahmedabad and Jaipur. you will play a vital role in adding a human touch to our business. International Chat - Service Process - 100% Non Voice - Ahmedabad Starting CTC: INR 30,000 per month Maximum CTC: INR 40,000 per month Role & responsibilities As an Online Chat Executive, you will be responsible for providing exceptional customer service through live chat support. Your main role is to resolve customer queries and issues efficiently while maintaining a high level of customer satisfaction. Provide real-time assistance to customers via chat, addressing their inquiries and concerns promptly and accurately. Resolve customer issues and complaints effectively while ensuring a positive customer experience. Preferred candidate profile Excellent communication skills in English. Qualification- Any Graduate/12th pass/10+3 Years Diploma Willingness to work in rotational shifts, including night shifts and weekends. Perks and benefits 5 days working with rotational week off. Competitive salary with performance-based incentives. Health insurance, Medi-claim Insurance, Personal Accident insurance, provident fund, Gratuity and other benefits. Free Cab facility for night shifts. Overtime and night shift allowances (subject to business requirements). Subsidized Meals Opportunity to work in a fast-paced, dynamic environment. Professional development and growth opportunities. Maternity Leaves/Paternity Leaves benefits Jaipur (Rajasthan) Role: Customer Service Representative (Chat/Email/Voice) Responsibilities: Assist international customers, resolve issues, and maintain strong customer relations. Qualifications: 12th pass and above, good communication skills, computer knowledge. Shifts: 24/7 availability Salary: 26,000 to 38,000 CTC Perks: 14 days hotel accommodation for outstation candidates, extra incentives. Reach out for more information; HR Dheeraj - 9638738800
Posted 1 week ago
0.0 - 5.0 years
3 - 4 Lacs
Aizawl
Work from Office
Dear Aspirants, Launch your career with a prestigious multinational BPO company. Illuminate lives and embark on a rewarding career with our award-winning multinational company. As a Chat Customer Service Representative based onsite in Ahmedabad and Jaipur. you will play a vital role in adding a human touch to our business. International Chat - Service Process - 100% Non Voice - Ahmedabad Starting CTC: INR 30,000 per month Maximum CTC: INR 40,000 per month Role & responsibilities As an Online Chat Executive, you will be responsible for providing exceptional customer service through live chat support. Your main role is to resolve customer queries and issues efficiently while maintaining a high level of customer satisfaction. Provide real-time assistance to customers via chat, addressing their inquiries and concerns promptly and accurately. Resolve customer issues and complaints effectively while ensuring a positive customer experience. Preferred candidate profile Excellent communication skills in English. Qualification- Any Graduate/12th pass/10+3 Years Diploma Willingness to work in rotational shifts, including night shifts and weekends. Perks and benefits 5 days working with rotational week off. Competitive salary with performance-based incentives. Health insurance, Medi-claim Insurance, Personal Accident insurance, provident fund, Gratuity and other benefits. Free Cab facility for night shifts. Overtime and night shift allowances (subject to business requirements). Subsidized Meals Opportunity to work in a fast-paced, dynamic environment. Professional development and growth opportunities. Maternity Leaves/Paternity Leaves benefits Jaipur (Rajasthan) Role: Customer Service Representative (Chat/Email/Voice) Responsibilities: Assist international customers, resolve issues, and maintain strong customer relations. Qualifications: 12th pass and above, good communication skills, computer knowledge. Shifts: 24/7 availability Salary: 26,000 to 38,000 CTC Perks: 14 days hotel accommodation for outstation candidates, extra incentives. Reach out for more information; HR Dheeraj - 9638738800
Posted 1 week ago
0.0 - 5.0 years
3 - 4 Lacs
Imphal
Work from Office
Dear Aspirants, Launch your career with a prestigious multinational BPO company. Illuminate lives and embark on a rewarding career with our award-winning multinational company. As a Chat Customer Service Representative based onsite in Ahmedabad and Jaipur. you will play a vital role in adding a human touch to our business. International Chat - Service Process - 100% Non Voice - Ahmedabad Starting CTC: INR 30,000 per month Maximum CTC: INR 40,000 per month Role & responsibilities As an Online Chat Executive, you will be responsible for providing exceptional customer service through live chat support. Your main role is to resolve customer queries and issues efficiently while maintaining a high level of customer satisfaction. Provide real-time assistance to customers via chat, addressing their inquiries and concerns promptly and accurately. Resolve customer issues and complaints effectively while ensuring a positive customer experience. Preferred candidate profile Excellent communication skills in English. Qualification- Any Graduate/12th pass/10+3 Years Diploma Willingness to work in rotational shifts, including night shifts and weekends. Perks and benefits 5 days working with rotational week off. Competitive salary with performance-based incentives. Health insurance, Medi-claim Insurance, Personal Accident insurance, provident fund, Gratuity and other benefits. Free Cab facility for night shifts. Overtime and night shift allowances (subject to business requirements). Subsidized Meals Opportunity to work in a fast-paced, dynamic environment. Professional development and growth opportunities. Maternity Leaves/Paternity Leaves benefits Jaipur (Rajasthan) Role: Customer Service Representative (Chat/Email/Voice) Responsibilities: Assist international customers, resolve issues, and maintain strong customer relations. Qualifications: 12th pass and above, good communication skills, computer knowledge. Shifts: 24/7 availability Salary: 26,000 to 38,000 CTC Perks: 14 days hotel accommodation for outstation candidates, extra incentives. Reach out for more information; HR Dheeraj - 9638738800
Posted 1 week ago
0.0 - 5.0 years
3 - 4 Lacs
Itanagar
Work from Office
Dear Aspirants, Launch your career with a prestigious multinational BPO company. Illuminate lives and embark on a rewarding career with our award-winning multinational company. As a Chat Customer Service Representative based onsite in Ahmedabad and Jaipur. you will play a vital role in adding a human touch to our business. International Chat - Service Process - 100% Non Voice - Ahmedabad Starting CTC: INR 30,000 per month Maximum CTC: INR 40,000 per month Role & responsibilities As an Online Chat Executive, you will be responsible for providing exceptional customer service through live chat support. Your main role is to resolve customer queries and issues efficiently while maintaining a high level of customer satisfaction. Provide real-time assistance to customers via chat, addressing their inquiries and concerns promptly and accurately. Resolve customer issues and complaints effectively while ensuring a positive customer experience. Preferred candidate profile Excellent communication skills in English. Qualification- Any Graduate/12th pass/10+3 Years Diploma Willingness to work in rotational shifts, including night shifts and weekends. Perks and benefits 5 days working with rotational week off. Competitive salary with performance-based incentives. Health insurance, Medi-claim Insurance, Personal Accident insurance, provident fund, Gratuity and other benefits. Free Cab facility for night shifts. Overtime and night shift allowances (subject to business requirements). Subsidized Meals Opportunity to work in a fast-paced, dynamic environment. Professional development and growth opportunities. Maternity Leaves/Paternity Leaves benefits Jaipur (Rajasthan) Role: Customer Service Representative (Chat/Email/Voice) Responsibilities: Assist international customers, resolve issues, and maintain strong customer relations. Qualifications: 12th pass and above, good communication skills, computer knowledge. Shifts: 24/7 availability Salary: 26,000 to 38,000 CTC Perks: 14 days hotel accommodation for outstation candidates, extra incentives. Reach out for more information; HR Dheeraj - 9638738800
Posted 1 week ago
4.0 - 9.0 years
4 - 9 Lacs
Hyderabad
Work from Office
BPO International Tech Support Voice process,1.5year as a Team Leader on paper * Rotational Shifts *Manage team *Knows performance metrics *Motivates team If Tech Support exp then Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Required Candidate profile *Graduation Mandatory. *Works with team spirit to achieve customer satisfaction *Mentors team *We pick calls immediately! *Dont miss right opportunity!
Posted 1 week ago
0.0 - 2.0 years
2 - 4 Lacs
Gurgaon/ Gurugram
Work from Office
Gurgaon-based domestic bpo is hiring for a customer support profile any grad or undergrad with or without experience. can apply, salary upto - 25k in hand, 6 days a week working, excellent comms skills required contact isha - 7302579985
Posted 1 week ago
0.0 - 2.0 years
2 - 4 Lacs
Gurgaon/ Gurugram
Work from Office
Gurgaon-based domestic bpo is hiring for a customer support profile any grad or undergrad with or without experience. can apply, salary upto - 25k in hand, 6 days a week working, excellent comms skills required contact isha - 7302579985
Posted 1 week ago
0.0 - 2.0 years
2 - 4 Lacs
Gurgaon/ Gurugram
Work from Office
Gurgaon-based domestic bpo is hiring for a customer support profile any grad or undergrad with or without experience. can apply, salary upto - 25k in hand, 6 days a week working, excellent comms skills required contact isha - 7302579985
Posted 1 week ago
0.0 - 2.0 years
2 - 4 Lacs
Gurgaon/ Gurugram
Work from Office
Gurgaon-based domestic bpo is hiring for a customer support profile any grad or undergrad with or without experience. can apply, salary upto - 25k in hand, 6 days a week working, excellent comms skills required contact isha - 7302579985
Posted 1 week ago
0.0 - 3.0 years
2 - 5 Lacs
Bengaluru
Remote
Fresher Fresher, HR, Recruitment, Excel, Hiring, MBA, Marketing, BPO, Calling Recruitment Office Coordinator Operation Receptionist Recruitment Hiring IT Recruitment Joining Offer Letter Naukri Portal Sales Counselling HR Intern
Posted 1 week ago
0.0 - 2.0 years
1 - 3 Lacs
Mohali, Chandigarh, Panchkula
Work from Office
Hiring ! Inform customers about product & services Handle inbound & outbound calls Freshers and experienced both can apply.. Candidate should be flexible for rotational shifts Min Qualification should be 12th or graduation NOTE- Immediate joiners are required. Relevant candidates can contact @8264812719 for more details.
Posted 1 week ago
0.0 - 2.0 years
3 - 4 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Job Description Inform customers about products & services Handle inbound & outbound calls Understand the customer's needs & solve queries. The Candidate should be flexible for rotational shifts Min. Qualification should be a graduation Relevant candidates can reach out @8264812719
Posted 1 week ago
0.0 - 2.0 years
2 - 3 Lacs
Mohali, Chandigarh
Work from Office
The candidate should have very excellent English communication skills. The candidate should be comfortable to work in rotational shifts. The candidate should be comfortable joining the services ASAP. The candidate must possess a minimum basic knowledge of computers. The candidate should possess good typing speed. Benefits:- Best career growth Optimal career opportunities Cab, Health insurance Interested candidates can contact us @8264812719 for more details.
Posted 1 week ago
1.0 - 3.0 years
2 - 3 Lacs
Noida, Ghaziabad, Delhi / NCR
Work from Office
Resolving customer queries over calls, chat call and pitch product/ services to the leads provided by company Help customers with their questions or issues Medical related queries Outbound / Inbound calls Call/whatsapp - HR Harshita +91 84450 22026 Required Candidate profile Excellent communication skills in English Any Grad Experienced B.Pharma/ M.Pharma/ D. Pharma grad Comfortable in Rotational shifts Immediate joiner Good convincing & negotiation skills Perks and benefits Unlimited Incentives Health Insurance
Posted 1 week ago
0.0 - 2.0 years
3 - 6 Lacs
Chennai
Work from Office
Answering phones and explaining the Online Programming courses and services offered by the company. Contacting existing customers as well as prospective customers using scripts Any Degree/ 8 hours work Time/ 6 days working/Rotational Off/work timing 10am-6pm. Ed-Tech sales and marketing will be an advantage.Great interpersonal skills. Exceptional oral and written communication skills.Strong organizational skills. Ability to work in a team or individually as and when required. Ability to manage and handle multiple tasks. Outstanding problem-solving skills. Exceptional attention to detail. Hard-working individual.
Posted 1 week ago
3.0 - 5.0 years
7 - 11 Lacs
Bengaluru
Work from Office
The Manager - Customer Experience is responsible for customer retention, on-time renewal, price increase and upselling / cross-selling and delivering outstanding customer experience. The incumbent shall report to the Assistant General Manager - Customer Care and must work as part of a multi-functional team. This involves collaboration with the internal team and external stakeholders. Job Responsibilities: Deliver Budgeted Profit Achieve budgeted customer retention, on-time renewal and price Increases for Residential customers Identifying Renewal Challenges for CCEs/CDEs/CSEs and guiding them with solutions toimprove customer renewal. Usage of Renewal Portal in Totality & Driving Advance Renewal ProcessDeliver Budgeted Revenue Growth Branch CCE Generate referral leads from existing customers Revenue generation through referral leads and lost customers as per the target set Deliver outstanding customer care by delivering outstanding customer experience Work with branches to implement a complaint management process Build Teamwork and Engagement Embed new colleague model Ensure Customer Care colleague retention as per the target set As a part of the Talent process rollout, Identify the Top potential resources, Coach and Develop them Work on a Career path working closely with the region Introduce U+ training to CCE to enhance their Pest knowledge Key Result Areas: Deliver Budgeted Profit through Price Increase Achieve Residential on time Renewal to 55% and Commercial Renewals to 80% Lead/Enquiry conversion Upselling revenue Customer retention Competencies (Skills essential to the role): Coach & Develop As a part of the Talent process rollout, identify the successors and work with them to get to the next level. Create high-level transparency and visibility with clear timelines Deliver Results The current challenge is on the discipline in the renewal process in many branches. Would set up the process discipline working closely with the branches which would support in the improvement of renewals. Leadership Implementing Customer Care structure and making the team accountable, working with the branches to enhance the Ontime renewals and also achieve the desired Price increase by which the required support of Revenue growth is achieved. Managing Self Manages self to remain calm, focused and optimistic. Invests time in self-development. Shows resilience in tough situations Work with Others Work with the regional managers and support functions to ensure that we have a clear understanding of the renewal process which supports business in Customer retention improved profitability and set the systems and process to support the enhancement of renewal performance across all the branches. Educational Qualification / Other Requirement: Minimum Graduate (MBA/Related Post Graduation will have an added advantage) Min experience of 3-5 years in related field Good Knowledge of Excel / Analytical skills Role Type / Key working relationships: Individual Contributor Internal team External stakeholder
Posted 1 week ago
0.0 - 5.0 years
2 - 4 Lacs
Kharagpur, Kolkata, Durgapur
Work from Office
Salary : upto 3.5 L.P.A Job Location : Kolkata Good communication skills with fluent English Rotational shift & week off 6 day working Call us : 6265868084/ 6357157165 Required Candidate profile Immediate joiner Excellent communication skill Freshers also eligible Should be ok with night shift and rotational shift Interview mode: Virtual BPO industry is first priority
Posted 1 week ago
4.0 - 9.0 years
4 - 8 Lacs
Mumbai, Thane, Mumbai (All Areas)
Work from Office
4 years in BPO International Customer Voice process,1 year as a Team Leader on the paper * Rotational Shifts *Manage team of 7-14 *Knows performance metrics *Motivates team Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Required Candidate profile *Graduation Mandatory. *Works with team spirit to achieve customer satisfaction *Mentors team *We pick calls immediately! *Dont miss right opportunity!
Posted 1 week ago
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Customer Care Executives (CCE) play a crucial role in ensuring customer satisfaction and retention for businesses in India. The CCE job market in India is constantly growing, with a high demand for professionals who can effectively communicate with customers and resolve their queries in a timely manner.
The average salary range for CCE professionals in India varies from INR 2.5 lakhs per annum for entry-level positions to INR 6 lakhs per annum for experienced professionals.
In the CCE field, a typical career path may include roles such as Customer Support Executive, Senior Customer Care Executive, Team Leader, and Customer Service Manager.
In addition to excellent communication and problem-solving skills, CCE professionals may benefit from having skills such as conflict resolution, active listening, and proficiency in CRM software.
As you prepare for interviews in the CCE field, remember to showcase your excellent communication skills, problem-solving abilities, and customer-centric approach. With the right preparation and confidence, you can excel in your job search and secure a rewarding career in customer care in India. Good luck!
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Accenture
36723 Jobs | Dublin
Wipro
11788 Jobs | Bengaluru
EY
8277 Jobs | London
IBM
6362 Jobs | Armonk
Amazon
6322 Jobs | Seattle,WA
Oracle
5543 Jobs | Redwood City
Capgemini
5131 Jobs | Paris,France
Uplers
4724 Jobs | Ahmedabad
Infosys
4329 Jobs | Bangalore,Karnataka
Accenture in India
4290 Jobs | Dublin 2