Troubleshooting Software, Operating systems, Installation & troubleshooting of Network Printers. Installation & troubleshooting of Antivirus packages. Troubleshooting MS Outlook & M365. Experience in handling NSF File & PST File. Data Backup. Desktop/ Laptops/Printers Administration/Outlook Antivirus management M365 office suite support Coordination with third party vendors for IT assets under warranty/proprietary support Switch, Firewall, Operations (Basics) Experience in managing VC & Meeting Room devices Network Support (basic) Vendor Management End user data backup English (Speaking & Writing) is must, Worked in ITIL based environment, Adhere SLAs, process runbook documents. Support to Windows, Desktops, Laptops, MAC laptop and workstations,
Technical Support & Troubleshooting: Provide L2 technical support for VIP users, desktops, laptops, and network devices (Firewall, Switches, Access points). Diagnose and resolve hardware, software, and connectivity issues. Assist in troubleshooting Windows high end laptops, Resolve advanced issues related to identity management, DNS, DHCP, and Group Policies. Provide advanced support for Office 365, VPN, and remote access solutions. Incident & Request Management: Handle escalated tickets from L2 support and provide timely resolutions. Document troubleshooting steps, resolutions, and root cause analysis in ticketing tools Prioritize incidents based on impact and urgency. Follow ITIL best practices for incident, problem, and change management. Network & Security Support: Assist with network troubleshooting (LAN, WAN, Wi-Fi, firewalls, VPN). Monitor system security, including antivirus, endpoint protection, and data backup. Work on access control issues, password resets, and multi-factor authentication (MFA). System Administration & Maintenance: Manage user accounts, permissions, and access control. Perform routine system updates, patch management, and software installations.
Advanced Troubleshooting: Troubleshoot complex issues related to Windows Server infrastructure, including Active Directory, DHCP, DNS, and File Server. 2. Infrastructure Management: Manage and maintain Windows Server infrastructure, ensuring high availability, performance, and security. 3. Group Policy Management: Design, implement, and manage Group Policy Objects (GPOs) to enforce security and configuration settings across the organization. 4. Scripting and Automation: Develop and implement scripts to automate tasks and improve efficiency. 5. Collaboration and Support: Collaborate with other teams and provide technical support to resolve complex issues. Location: Delhi NCR,Bangalore,Chennai,Pune,Kolkata,Ahmedabad,Mumbai,Hyderabad Chennai
Deploy, manage, and monitor Azure VMs, storage, and virtual networks (VNets). Implement and maintain Azure Active Directory (Azure AD) and synchronization via Azure AD Connect. Configure RBAC (Role-Based Access Control) and IAM policies. Monitor and manage costs, performance, and availability using Azure Monitor, Log Analytics, and Azure Advisor. Support hybrid identity (AD + Azure AD, Single Sign-On, MFA). Manage Azure Site Recovery, Backups, and Geo-redundancy. Implement Azure Policy, Blueprints, and Compliance standards. Hybrid Connectivity & Networking Configure and troubleshoot VPNs, ExpressRoute, and Site-to-Site (S2S) tunnels. Manage hybrid DNS and name resolution. Maintain connectivity between on-premises infrastructure and Azure. Support firewall rules, NSGs, UDRs, and load balancing configurations. Monitoring, Automation, and Reporting Use PowerShell and Azure CLI for scripting, automation, and infrastructure management. Implement monitoring solutions using Azure Monitor, SCOM, or third-party tools (e.g., Nagios, SolarWinds). Develop compliance and performance reports for stakeholders. Service Management & Support Respond to and resolve incidents and service requests via ITSM platforms (e.g., ServiceNow, Remedy). Maintain documentation of infrastructure, SOPs, and change records. Participate in on-call rotations or after-hours maintenance. Collaborate with application, database, and network teams on cross-functional tasks. 5-6 years experience in infrastructure automation in a large organization. Strong understanding of core Azure services and infrastructure components. Experience with Azure AD, VNet, NSG, VPN Gateways, and Hybrid Connectivity. Proficiency in PowerShell and Azure CLI for automation and scripting.
Install and configure SQL Server instances (on-premises and cloud). Set up and manage SQL Server Agent jobs, linked servers, and replication. Configure and maintain database clustering and failover mechanisms. Monitor database health using tools like SQL Profiler, Extended Events, and DMVs. Analyze slow-running queries and optimize indexes, statistics, and execution plans. Implement caching strategies and query optimization techniques. Design and implement backup strategies (full, differential, transaction log). Test and validate disaster recovery procedures. Manage Always On Availability Groups and log shipping. Implement role-based access control and encryption. Monitor and audit database access and changes. Ensure compliance with relevant data regulations audits Schedule and manage regular maintenance tasks (index rebuild, DBCC checks). Automate routine tasks using PowerShell or SQL scripts. Maintain and update database documentation and runbooks. Provide L2 support for database-related incidents and service requests. Collaborate with developers to resolve application-related database issues. Escalate complex issues to L3 or vendor support when necessary Candidate Profile Strong understanding in Windows Server operating systems (2016/2019/2022), Hands on experience on various database versions and its features Performance tuning, security, automation, backup/recovery Installation, configuration, maintenance, and troubleshooting Knowledge of backup solutions, disaster recovery planning, and ITIL processes Strong problem-solving and analytical skills with the ability to handle escalations efficiently. Excellent communication and stakeholder management skills.
We are looking for an experienced Linux Administrator with strong expertise in VMware, Nutanix, and Linux infrastructure. If you have a passion for IT infrastructure and want to be part of the dynamic Media & Entertainment industry, this is the perfect opportunity for you! Incident Management : Manage and resolve Linux server issues promptly. Server Administration : Execute service requests for new server setup, decommissioning, and filesystem configurations. Patching & Security : Perform Linux OS patching using Ansible & RedHat Satellite, prioritizing vulnerability remediation. Virtualization & Cloud : Work extensively with VMware, Nutanix physical server consoles. Scripting & Automation : Utilize Shell scripts for automating tasks and system checks. Disaster Recovery : Participate in DR preparedness tests and migration activities. User & Access Management : Manage Local & LDAP users, troubleshoot permissions, and handle disk management. Ticketing & Monitoring : Provide key support using JIRA tools. Server Support : Conduct filesystem utilization checks, process management, and server monitoring. Performance Optimization : Conduct SLA analysis, identify bottlenecks, and contribute to process improvement. Visit to DC if required, flexible to support in night in case anyP1 incidents. Experience : Minimum 5+ years in Linux administration Strong expertise in RedHat Linux Hands-on experience with VMware, Nutanix. Proficiency in Ansible, Shell Scripting & Linux security patching
Routing and Switching: OSPF, BGP, CISCO L3 Nexus 5000, 7000, 9000, CISCO Catalyst L2 Switches, WAN: MPLS, internet leased lines, P2P, Firewall Security: Check point, Fortinet, Palo Alto, Firewall, IPsec VPN, ZScaler Wireless: CISCO 98XX Wireless Controller, Cisco APs Cloud Networking: AWS or any other cloud Hand on expertise in multi OEM Firewall, Switching and routing experiences, Discover, design, execute, validate, and peer review complex change implementations related to datacentre IT network routing, switching and security technologies as per the organization standards. Configuration and troubleshooting routing protocols -EIGRP, OSPF, BGP, and switching and security technologies. Strong hands on experience in MPLS, L3 switching, WLAN, LAN, WAN, Datacentre Change Implementation as per Businesses Units request, which include end to end connectivity between Remote, Cloud & Datacentres. Expertise in multi-cloud network design and implementation.
Design, implement, and manage CI/CD pipelines using Azure DevOps Services. Automate infrastructure deployment using Infrastructure as Code (IaC) tools like ARM templates, Bicep, Terraform, or Ansible. Manage source control using Git (Azure Repos, GitHub) and establish branching and merging strategies. Administer and maintain Azure services: Virtual Machines, App Services, AKS, Azure Monitor, Azure Key Vault, Azure Storage, etc. Develop and maintain scripts for automation (PowerShell, Bash, Python). Ensure system stability and performance across both Windows Server and Linux (Ubuntu, CentOS/RHEL) environments. Work closely with development, security, and operations teams to support agile delivery. Monitor system performance, security compliance, and logs using tools like Azure Monitor, Log Analytics, and third-party tools (e.g., Splunk, Datadog). Implement security best practices, RBAC, and policy enforcement in Azure. Support containerization and orchestration using Docker and Kubernetes. Perform troubleshooting of DevOps toolchains and infrastructure issues, ensuring minimal downtime. Location- Mumbai,Lower parel/Currey road Minimum 5 years of experience in DevOps engineering roles. Strong experience with Azure DevOps (Pipelines, Boards, Repos, Artifacts). Proven expertise with CI/CD automation and DevOps lifecycle management. Solid understanding of Azure IaaS and PaaS components. Experience with Infrastructure as Code: ARM templates, Bicep, Terraform, Ansible. Proficient in PowerShell and Bash scripting. Experience with Docker, Kubernetes, and container registries (e.g., ACR). Knowledge of version control systems: Git, branching models, and release management. Familiarity with monitoring, logging, and alerting tools.
Advanced Troubleshooting: Troubleshoot complex issues related to Windows Server infrastructure, including Active Directory, DHCP, DNS, and File Server. 2. Infrastructure Management: Manage and maintain Windows Server infrastructure, ensuring high availability, performance, and security. 3. Group Policy Management: Design, implement, and manage Group Policy Objects (GPOs) to enforce security and configuration settings across the organization. 4. Scripting and Automation: Develop and implement scripts to automate tasks and improve efficiency. 5. Collaboration and Support: Collaborate with other teams and provide technical support to resolve complex issues. Location: Delhi NCR,Bangalore,Chennai,Pune,Kolkata,Ahmedabad,Mumbai,Hyderabad Chennai
Troubleshooting Software, Operating systems, Installation & troubleshooting of Network Printers. Installation & troubleshooting of Antivirus packages. Troubleshooting MS Outlook & M365. Experience in handling NSF File & PST File. Data Backup. Desktop/ Laptops/Printers Administration/Outlook Antivirus management M365 office suite support Coordination with third party vendors for IT assets under warranty/proprietary support Switch, Firewall, Operations (Basics) Experience in managing VC & Meeting Room devices Network Support (basic) Vendor Management End user data backup English (Speaking & Writing) is must, Worked in ITIL based environment, Adhere SLAs, process runbook documents. Support to Windows, Desktops, Laptops, MAC laptop and workstations,
Technical Support & Troubleshooting: Provide L2 technical support for VIP users, desktops, laptops, and network devices (Firewall, Switches, Access points). Diagnose and resolve hardware, software, and connectivity issues. Assist in troubleshooting Windows high end laptops, Resolve advanced issues related to identity management, DNS, DHCP, and Group Policies. Provide advanced support for Office 365, VPN, and remote access solutions. Incident & Request Management: Handle escalated tickets from L2 support and provide timely resolutions. Document troubleshooting steps, resolutions, and root cause analysis in ticketing tools Prioritize incidents based on impact and urgency. Follow ITIL best practices for incident, problem, and change management. Network & Security Support: Assist with network troubleshooting (LAN, WAN, Wi-Fi, firewalls, VPN). Monitor system security, including antivirus, endpoint protection, and data backup. Work on access control issues, password resets, and multi-factor authentication (MFA). System Administration & Maintenance: Manage user accounts, permissions, and access control. Perform routine system updates, patch management, and software installations.
Design, implement, and maintain network security solutions using Palo Alto Firewall, Cisco ASA, and Cisco Firewall technologies. Configure and troubleshoot physical and virtual appliances to ensure secure network operations. Collaborate with cross-functional teams to identify and mitigate potential security threats. Develop and maintain documentation for network architecture designs, configurations, and procedures. Provide expert-level support for complex networking issues related to firewalls, routers, switches, etc. Configure, deploy, and maintain Palo Alto Networks firewalls. Design and enforce security policies, access control lists (ACLs), and NAT rules. Monitor and optimize firewall performance; troubleshoot connectivity issues. Detect and prevent threats using Palo Alto tools (e.g., Threat Prevention, GlobalProtect VPN). Investigate and resolve security incidents and breaches. Analyze logs using Panorama or Cortex Data Lake for root cause analysis. Integrate Palo Alto firewalls with SIEM tools and ensure compliance. Maintain documentation for configurations, policies, and incident reports. Stay updated on Palo Alto technologies and share knowledge with teams.