83 Cbap Jobs - Page 4

Job summary We are seeking an experienced Business Analyst with 8 to 10 years of experience to join our team. The ideal candidate will have expertise in Business Services Business Scorecard and Business Intelligence. This hybrid role requires a strong analytical mindset and the ability to translate business needs into actionable insights. The position operates during day shifts and does not require travel. Responsibilities Lead the analysis of business requirements and translate them into technical specifications. Oversee the development and implementation of business scorecards to track key performance indicators. Provide insights and recommendations based on business intelligence data to drive strategic decisions. Collaborate with cross-functional teams to gather and document business requirements. Develop and maintain comprehensive documentation of business processes and systems. Ensure the accuracy and integrity of data used in business intelligence reports. Conduct regular reviews of business processes to identify areas for improvement. Facilitate workshops and meetings to gather requirements and present findings. Monitor and report on the progress of business intelligence projects. Support the development of business cases and project plans. Provide training and support to end-users on business intelligence tools and systems. Ensure compliance with data governance and security policies. Stay updated with the latest trends and technologies in business intelligence and analytics. Qualifications Must have strong experience in Business Services Business Scorecard and Business Intelligence. Should possess excellent analytical and problem-solving skills. Must have the ability to translate business needs into technical specifications. Should have strong communication and collaboration skills. Must be proficient in using business intelligence tools and software. Should have experience in developing and implementing business scorecards. Must have the ability to work independently and manage multiple projects simultaneously. Should have strong documentation and reporting skills. Must be detail-oriented and have a strong focus on data accuracy. Should have experience in conducting workshops and meetings. Must have the ability to provide training and support to end-users. Should have knowledge of data governance and security policies. Must be willing to stay updated with the latest trends and technologies in business intelligence and analytics. Certifications Required Certified Business Analysis Professional (CBAP) or equivalent certification preferred.

Drive end-to-end business analysis by gathering requirements, managing stakeholders, improving processes, and supporting full SDLC execution using Agile, Waterfall, and Lean methodologies. Fluent in English and Swahili (both written and spoken)

So, what’s the role all about? We are seeking a highly motivated and analytical Business Analyst to join our dynamic team at a leading cloud technology company. As a Business Analyst, you will be responsible for gathering, analyzing, and documenting business requirements, identifying opportunities for improvement, and working closely with cross-functional teams to deliver solutions that support the company’s strategic goals. Your role will involve data-driven decision-making and collaborating with stakeholders to optimize processes, products, and services in the cloud domain. How will you make an impact? Business Case Development: Assist in developing business cases for new projects, including cost-benefit analysis, risk assessments, and return on investment (ROI) evaluations. Performance Metrics & Reporting: Define, track, and report on key performance indicators (KPIs) for various business processes. Create dashboards and regular performance reports for internal stakeholders. Requirements Gathering & Documentation: Work with business stakeholders, product teams, technical teams, and finance department to gather and document business requirements, processes, and goals. Data Analysis: Analyze business and operational data to identify trends, inefficiencies, and opportunities for process improvements. Leverage business intelligence tools to provide actionable insights. Stakeholder Management: Communicate findings and recommendations to both technical and non-technical stakeholders, ensuring clear understanding and actionable next steps. Cloud-Specific Expertise: Contribute to the business analysis of cloud services, cloud-based tools, and cloud platforms (such as AWS, Azure, Google Cloud) to optimize performance, scalability, and cost-efficiency. Ad-Hoc Analysis: Conduct special projects and ad-hoc analyses as needed to support business objectives and leadership decisions. Have you got what it takes? Bachelor’s degree in Business Administration, Information Technology, Computer Science, Industrial Engineering or a related field. 4+ years of experience as a Business Analyst, ideally within the technology or cloud industry. Strong analytical skills with the ability to analyze large datasets and derive actionable insights. Familiarity with cloud platforms (AWS, Azure, Google Cloud) and understanding of cloud business models is a plus. Experience with business intelligence tools (e.g., Power BI) and data analysis software (e.g., SQL, Excel, Python). Excellent written and verbal communication skills, with the ability to present complex ideas to both technical and non-technical audiences. Strong problem-solving and critical-thinking abilities. Experience in Agile or Scrum methodologies is a plus. Knowledge of cloud-based tools and services (e.g., SaaS, IaaS, PaaS) is an advantage. You will have an advantage if you also have: Experience working in a SaaS (Software as a Service) or cloud technology company. Familiarity with project management tools (e.g., JIRA, Trello, Confluence). Knowledge of financial modeling or budgeting in the cloud space is a bonus. Certification in business analysis (e.g., CBAP, CCBA) is a plus. What’s in it for you? Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! Enjoy NICE-FLEX! At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Requisition ID: 6870 Reporting into: Manager Role Type: Individual Contributor

All Levels - Comms & Media- Non-Networks Join our team in Strategy consulting to find endless opportunities and solve our clients toughest" challenges, as you work with exceptional people, the latest tech and leading companies across industries. Practice: Comms & Media , Industry Consulting, S&C Global Network (GN) I Areas of Work: Non-Networks | Level: Analysts and Consultants | Location: Delhi, Gurgaon, Mumbai, Bangalore , Pune, Hyderabad | Years of Exp: 1- 7 years Explore an Exciting Career at Accenture Are you an outcome-oriented problem solver? Do you enjoy working on transformation strategies for global clients? Does working in an inclusive and collaborative environment spark your interest? Then, is the right place for you to explore limitless possibilities. Comms & Media (C&M) is one of the Industry Practices within Accentures S&C Global Network (GN) team. It focuses in serving clients across specific Industries- Communications, Media & Entertainment. Communications - Focuses primarily on industries related with telecommunications and information & communication technology (ICT). This dynamic team serves most of the worlds leading wireline, wireless, cable and satellite communications and service providers. Media & Entertainment- Focuses on industries like broadcast, entertainment, print and publishing. Globally, works to develop value growth strategies for its clients, who are top-notch organizations, and help improve their offers and go-to-market performance and maximize organizational effectiveness. We work on end-to-end projects delivering management and technology consultancy to help our clients achieve greater profitability, quality, and reliability. From multi-year major systems integration transformation deals to shorter more agile engagements, we have a rapidly expanding portfolio of hyper-growth clients and an increasing footprint with next-gen technology and industry practices , with the following requirements : Deep expertise in one or more Telecom Domain s Lead delivery of small to medium-size teams to deliver management consulting projects for global clients. Lead innovation transformation programs and process enablement for our clients Take responsibility within Comms & Media industry group or across the Products group, help build the practice, track metrics, and so on. Develop assets and methodologies , point-of-view, research, or white papers for use by the team and larger community. Support global sales team to identify and win potential opportunities within the practice. Help in drafting proposals as an expert for domain areas. Lead proposals, business development efforts and coordinate with other colleagues to create consensus-driven deliverables. Understand customer needs and translate them to business requirements, business process flows and functional requirements Experience to engage with stakeholders independently Execute a transformational change plan aligned with clients business strategy and context for change. Engage stakeholders in the change journey and build commitment for change. Bring your best skills forward to excel in the role: Skills in one or more Telecom areas Should have an excellent knowledge on various BSS modules and Telco Journeys such as CRM, Order Management, Billing, Mediation, Provisioning, Collections, Channels, Customer Care, Lead to Cash etc. Digital Transformation - Proven experience in Strategy, Innovation and Digital initiatives across Digital Maturity models, CSPs Operating model, Innovation Barometers, Intelligent operations for CSPs and other related areas Cloud B SS - Determine the appropriate Cloud deployment model & design BSS journey to cloud strategies engineered to accelerate ROI and performance . Good to have knowledge of tools like AWS, Azure, SFDC, etc. Business Strategy - Leading/managing strategic initiatives and develop project plans, frame and conduct insightful analyses, identify solutions, and develop business cases and implementation plans for CSPs across the globe Transformation & Project Governance - Drive profitability and continued success though managing service quality, cost and leadership of the people delivering services across projects/ programs/portfolios of all scale Should have understanding of lean concepts and hands-on experience in delivering technology-driven business transformation projects using agile practices such as Scrum, Kanban, SAFe , etc. Experience in agile related tools like JIRA Confluence/Rally/MS Projects/VersionOne Certification profession in PSM/CSM/ SAF e /ICP-ACC Skills in one or more roles Experience in the role of Functional Business Analyst, Product Owners, Process Designers, Service Designers, Scrum Masters , Program Delivery Managers Business Analysis - Gather requirements from business and prepared requirement documents. Propose solutions to the client based on gap analysis for the existing Telco platform s . Analyse large data to conduct analysis and present insights with visualisations Process Improvement - Understand issues with the current processes which can be resolved either through technology or process solutions and design detail level to-be process with all stakeholders Value Architect and Tracking - Create value driver trees to breakdown into value components of business objectives and value drivers Other required skills Communication and Presentation - Plan and deliver well-structured oral and written communications Structured Problem Solving - Help identify and structure key client challenges into hypotheses and conduct analyses to address the challenges Stakeholder Management - Manage mid-level to client leadership and lead conversations Impeccable team management skills with an ability to engage effectively with multiple stakeholders Strong program management skills Cross-cultural competence with an ability to thrive in a dynamic environment Qualifications Your experience counts! MBA from a Tier 1 and Tier 2 school and Engineering from Tier 1 school or rich relevant industry experience At least 1- 7 years of progressive business and/or telecom and consulting experience Knowledge of Telco BSS/OSS stack, its various components, and interactions / flows Strong telecom industry background experience and knowledge of BSS processes for B2C and B2B areas Knowledge of telecom products across wireline, wireless and Enterprise domains eTOM certification is highly desirable Direct onsite experience ( i.e., experience of facing client inside client offices in India or abroad) is mandatory. Please note we are looking for client facing soft skills Experience in strategy and business/technology consulting role conversant with process improvement, cost optimization, customer analytics and experience management, telecom technology etc. Experience in value architecting, business case preparation, value realization Experience in Digital, New IT, Cloud & Core modernization, Cloud transformation processes, transforming legacy to the cloud, Agile transformation, RPA, AI/ML strategy implementation and use cases Knowledge of design thinking workshops and innovation Experience in large data analysis, data driven consulting, BI and analytics, reporting, dashboarding, visualization tools like PowerBI , Tableau Certifications like CBAP, CSM, SPC, Prince 2 or PMP will be an added advantage For Experienced candidates, experience of team Management Coach and mentor team members in projects, on asset development, BDs and overall professional development Whats in it for you? An opportunity to work on with key G2000 clients Potential to with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed into everythingfrom how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your to grow your skills, industry knowledge and capabilities Opportunity to thrive in a that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture: Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions underpinned by the worlds largest delivery network Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 569,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at About Accenture Strategy & Consulting: Accenture Strategy shapes our clients future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, digital is changing the way organizations engage with their employees, business partners, customers, and communities. This is our unique differentiator. To bring this global perspective to our clients, Accenture Strategy's services include those provided by our S&C Global Network (GN) a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Our S&C Global Network ( GN) teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world.? At the heart of every great change is a great human. If you have ideas, ingenuity and a passion for making a difference, .

Project Role : Business Architect Project Role Description : Define opportunities to create tangible business value for the client by leading current state assessments and identifying high level customer requirements, defining the business solutions and structures needed to realize these opportunities, and developing business case to achieve the vision. Must have skills : Business Requirements Analysis Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Architect, you will define opportunities to create tangible business value for the client by leading current state assessments and identifying high level customer requirements. You will be responsible for defining the business solutions and structures needed to realize these opportunities and developing a business case to achieve the vision. Your typical day will involve analyzing current business processes, collaborating with stakeholders to gather requirements, and designing innovative solutions to meet business needs. Roles & Responsibilities: Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Lead current state assessments to identify business opportunities. Define high-level customer requirements. Develop business solutions and structures to realize opportunities. Create and present business cases to achieve the vision. Professional & Technical Skills: Must To Have Skills:Proficiency in Business Requirements Analysis. Strong understanding of business processes and analysis techniques. Experience in developing business solutions and structures. Ability to gather and analyze customer requirements. Excellent problem-solving and decision-making skills. Experience in Capital Markets and strong Risk Domain & Financial product knowledge. Hands on experience on Derivatives products, product features on various asset classes, Risk sensitivity and Greeks. Ability to design, understand & document the requirements for controls and procedures to enhance surveillance function while controlling access to sensitive data aligned with trading, compliance & surveillance objectives. Knowledge around Market abuse, Manipulations and Trade surveillance scenarios commonly used across industry. Prior experience on Trade surveillance, Voice and Comm surveillance application is preferred. Prototyping of proposed surveillance solutions to assess data quality and validate detection logic. Strong familiarity with the relational databases and hands on experience with SQL queries. Database knowledge with ability to write SQL queries including joins and use the data to validate use cases and requirement scenarios. Prior experience in documenting artefacts likes functional specification, data mapping etc. Good understanding of business change and exposure to SDLC process and development methodologies (Agile and waterfall), Trade life cycle, Scrum ceremonies and collaboration tools like JIRA. Hands on experience in Business analysis, reporting and mapping requirements across upstream / downstream systems for Front to Back changes. Strong understanding of Determining Business scenarios, hands on experience on Gap analysis and BRD / FRD preparation and agile scrum workflow framework. Global certification CFA, FRM, CQF and an appropriate Business Analyst certification, such as CPRE, CBAP and SAFE PO/PM is desirable. Additional Information: The candidate should have a minimum of 7.5 years of experience in Business Requirements Analysis. This position is based at our Gurugram office. A 15 years full time education is required. Qualifications 15 years full time education

Role & responsibilities Job Description Position title: Business/Functional Analyst (Full-time) Location: Bengaluru, Karnataka, India Shift timings: 12.00pm to 9.00pm IST Work mode: Hybrid - 3 Days office Business/Functional Analyst Department: Information Technology Critical features of this job are described under the headings below. They may be subject to change at any time due to reasonable accommodation or other reasons. Job Summary As a Business/Functional Analyst at Eurofins Environment Testing US you will play a pivotal role in driving business success through effective analysis, strategic planning, and solution development. Working closely with cross-functional teams, you will be responsible for identifying business needs, defining requirements, and facilitating the implementation of innovative solutions. Your primary focus will be on user story creation for transformation of an existing laboratory information management system (LIMS) to a new web-based stack. Essential Duties and Responsibilities Collaborate with IT Project Managers, Development teams, and stakeholders to identify and prioritize business requirements. Conduct thorough analysis of current business processes, systems, and workflows to identify areas for improvement. Translate business requirements into functional specifications and technical requirements for implementation. Facilitate communication and collaboration between business stakeholders and technical teams throughout the project lifecycle in conjunction with the Project Manager. Lead Scrum ceremonies for the scrum team you are working in. Participate in solution design sessions and provide input on system architecture and functionality. Perform user acceptance testing (UAT) to ensure that implemented solutions meet business requirements and quality standards. Other Duties Provide ongoing support and assistance to end-users, including troubleshooting issues and providing training as needed. Stay abreast of industry trends, best practices, and emerging technologies to drive continuous improvement and innovation. Travel as needed. Qualifications: Bachelors degree or higher in Science (Environmental, Chemistry or similar), Information Systems, Computer Science, or related field. 3+ years proven experience as a Business Analyst, preferably in a technology-driven environment. Excellent communication skills, with the ability to effectively communicate technical concepts to non-technical stakeholders. Solid understanding of project management methodologies and tools. Experience with Laboratory Information Management Systems (LIMS) is highly desirable. Familiarity with Agile methodologies and software development lifecycle (SDLC) processes is preferred. Certification in Business Analysis (e.g., CBAP, CCBA) is a plus. Supervisory Responsibilities Working Relationships Internal contacts: Project Managers Business Analysts Developers Subject Matter Experts Laboratory Personnel LIMS Implementation Team Knowledge Environmental, Analytical and/or General Science a plus Project management software such as Jira and Teams. Knowledge of LIM systems and general IT terms and environment.

Department: Operations Transformation Business Excellence Job Summary: We are looking for a dynamic and analytical Business Analyst to support our BPO operations. The ideal candidate will work closely with cross-functional teams to analyze business processes, identify improvement opportunities, and drive operational efficiency through data-driven insights and automation initiatives. Key Responsibilities: Analyze end-to-end BPO processes across verticals (e.g., customer service, finance & accounting, HR, etc.) to identify gaps and improvement areas. Collaborate with operations, quality, and client teams to gather and document business requirements. Develop business cases for process improvements, automation (RPA), and digital transformation initiatives. Create and maintain dashboards and reports to track SLAs, KPIs, and operational metrics. Conduct root cause analysis (RCA) for performance issues and recommend corrective actions. Support transition and transformation projects by providing data insights and process documentation. Facilitate workshops and training sessions with internal stakeholders and clients. Work with IT and automation teams to implement technology solutions aligned with business goals. Required Qualifications: Bachelors degree in Business, Operations, IT, or a related field. 2-5 years of experience as a Business Analyst in a BPO or shared services environment. Strong understanding of BPO operations, SLAs, and client management. Proficiency in Excel, SQL, Power BI/Tableau, and process mapping tools (e.g., Visio). Excellent analytical, communication, and stakeholder management skills. Preferred Qualifications: Experience with Lean Six Sigma methodologies (Green Belt preferred). Exposure to RPA tools (e.g., UiPath, Automation Anywhere). Familiarity with CRM, ERP, or workflow management systems. Certification in Business Analysis (CBAP, CCBA, or equivalent) is a plus.

Required Skills & Qualifications: • Proven experience in business analysis, consulting, or solution delivery roles. • Experience in telecom, IT transformation, or enterprise programs. • Familiarity with telecom network architecture and upstream data flows (e.g., IPFIX, DPI probes), including integration with real-time streaming platforms like Apache Kafka and downstream data lake environments, is highly desirable • Strong analytical and problem-solving skills with the ability to work across business and IT domains. • Excellent documentation and presentation skills (BRDs, process flows, MoMs, PowerPoint decks). • Ability to craft compelling presentations that clearly convey complex ideas, solutions, or processes to diverse audiences. • Proficiency in tools such as JIRA, Confluence, MS Excel, PowerPoint, and Visio. • Familiarity with Agile/SAFe delivery models and DevSecOps environments. • Strong interpersonal and communication skills to engage with senior stakeholders and cross- vendor teams. • Certifications such as CBAP, SAFe Agilist, or Agile BA are advantageous.