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1.0 - 2.0 years
6 - 7 Lacs
Bengaluru
Work from Office
Responsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events. This position primarily handles events of average complexity. Ensures their property events have a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events. CANDIDATE PROFILE Education and Experience High school diploma or GED; experienced (1 - 2 years of experience) in the event management or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; at least 1 year experience in the event management or related professional area required. CORE WORK ACTIVITIES Managing Event Logistics and Operations Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy. Greets customer during the event phase and hands-off to the Event Operations team for the execution of details. Adheres to all standards, policies, and procedures. Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill. Manages group room blocks and meeting space for average to large-sized assigned groups. Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges\ and/or develop alternative solutions. Uses his/her judgment to integrate current trends in event management and event design. Acts as liaison between field salesperson and customer throughout the event process (pre-event, event, post-event). Participates in customer site inspections and assists with the sales process as necessary. Performs other duties as assigned to meet business needs. Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner s experience. Ensuring and Providing Exceptional Customer Service Delivers excellent customer service throughout the customer experience and encourages the same from other employees. Empowers employees to provide excellent customer service. Sets a positive example for guest relations. Coordinates and communicates event details both verbally and in writing to the customer and property operations. Makes presence known to customer at all times during this process. Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales. Follows up with customer post-event. Responds to and handles guest problems and complaints. Uses personal judgment and expertise to enhance the customer experience. Stays available to solve problems and/or suggest alternatives to previous arrangements. Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Interacts with guests to obtain feedback on product quality and service levels. Ensures hourly employees understand expectations and parameters for event activities. Leading Event Management Teams Conducts formal pre- and post-event meetings as required to review/communicate group needs and feedback. Leads formal pre-event and post-event meetings for average to large-sized assigned groups. Facilitates various meetings as he/she perceives necessary (Banquet Event Order meeting, block review, etc). Supporting and Coordinating with the Sales and Marketing Function Assists in the sales process and revenue forecasting for customer groups. Up-sells products and services throughout the event process. Forecasts group sleeping rooms and event revenue (catering and audio visual) for his/her groups. Conducting Human Resources Activities Reviews comment cards and guest satisfaction results with employees. Observes service behaviors of employees and provides feedback to individuals and/or managers. Assists in the development and implementation of corrective action plans. Take initiative to use his/her experience to improve service performance according to his/her evaluation of the issue and resolution. Works with the property staff and customers to address operational challenges associated with his/her group. Performs other duties as assigned to meet business needs. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Posted 3 weeks ago
2.0 - 8.0 years
5 - 9 Lacs
Mumbai
Work from Office
Responsibilities and essential job functions include but are not limited to the following: Maintaining proper service standards of Saint Amand. Maintaining proper documentation and storing of materials Maintaining proper inventory of CGS and stores. Making sure cleanliness and upkeep of the pantry as per hygiene and mystery audit points. Maintaining opening and closing checklist. Ensuring service standards are followed as per Saint Amand. Maintaining proper inventory of CGS and stores. Briefing team about hygiene and mystery audit. Other duties as assigned Training staff and ensuring the team is aware of their responsibilities Ensuring smooth functioning of the operations Communicate and delegate tasks to the team Assist other departments wherever necessary and maintain good working relationships
Posted 3 weeks ago
2.0 - 8.0 years
5 - 9 Lacs
Mumbai
Work from Office
CM - Supervisor (Finishing) 1. Supervision of the On-going civil Works & Finishing Activities. 2. Check the quality and Quantity of all material received on site. 3. Co-ordination between different agencies for smooth working. 4. Maintain quality of work & control of wastage of material. 5. Ensuring completion of work as per timeline/budget with adherence of safety standards and no compromise on quality deviation from the designed plan.
Posted 3 weeks ago
2.0 - 3.0 years
4 Lacs
Ahmedabad
Work from Office
About IHCL Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asias largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces. Careers at IHCL At IHCL, we believe our employees are our greatest asset. We are committed to fostering a dynamic work environment that encourages innovation, collaboration, and personal growth. Join us in creating memorable experiences and shaping the future of hospitality. Explore exciting career opportunities with us and be a part of a vibrant team that values passion, excellence, and diversity. Job Objective To maximize revenue and drive business growth for the hotel by identifying, developing, and maintaining relationships with key clients, negotiating and closing sales deals, and providing exceptional customer service to ensure high levels of customer satisfaction and loyalty. Essential Job Tasks Prospecting and Lead Generation, Sales Calls and Meetings, Sales Proposals and Presentations, Negotiations and Contracting, Account Management, Market Research and Intelligence, Collaboration with Other Departments, Sales Reporting and Analysis, Client Entertainment and Hospitality, Budgeting and Forecasting, Competitor Analysis, Sales Technology and Systems, Ad-hoc Projects. Areas of Responsibility 1. Revenue Growth: Achieve and exceed monthly, quarterly, and annual sales targets, contributing to the hotels overall revenue growth and profitability. 2. Client Relationships: Build and maintain strong relationships with existing and potential clients, including corporate accounts, travel agencies, and individual customers, to increase repeat business and referrals. 3. Sales and Marketing: Develop and implement effective sales strategies, identify new business opportunities, and collaborate with the marketing team to promote the hotels products and services and market visits (sales calls). 4. Customer Service: Provide exceptional customer service, ensuring that all clients receive personalized attention, timely responses, and tailored solutions to meet their needs and exceed their expectations. 5. Market Intelligence: Stay up-to-date with industry trends, competitor activity, and market conditions, using this knowledge to inform sales strategies and stay ahead of the competition. 6. Collaboration: Work closely with other hotel departments, including reservations, events, and operations, to ensure seamless delivery of services and to identify opportunities for cross-selling and upselling. 7. Reporting: Provide regular sales reports and insights to the hotel management team, highlighting successes, challenges, and areas for improvement. 8. Debtors Management: Extend event credit strictly in accordance with the prescribed policy, and actively reduce and maintain debtor days within the hotels defined standards. 9. Compliance: Ensure strict adherence to TPAM, aligning all sales activities with the specified guidelines, revenue models, and contractual obligations, while maintaining transparency and accountability. Attributes/ Essentials/ Other Information Communication, Interpersonal skills, Creativity, Knowledge of catering industry trends, drive and determination to improve standards and profitability. strong customer service orientation. Required Qualifications A degree in Hospitality Management Work Experience Minimum of 2 - 3 years of experience in Sales department and hospitality industry Languages Needed in Position Proficiency in english. Key Interfaces- External Key Interfaces- Internal Behavioural Competencies Process Excellence Result Orientation Collaborative Engagement Change Championship Growth Mindset Guest Centricity Personal Effectiveness Equal Opportunities Employment at IHCL At IHCL, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are proud to be an equal opportunity employer and do not discriminate based on race, color, religion, gender, sexual orientation, age, national origin, disability, or any other status protected by applicable law. We encourage all qualified individuals to apply and join our team, where every voice is valued and respected.
Posted 3 weeks ago
2.0 - 8.0 years
5 - 9 Lacs
Mumbai
Work from Office
Manage and supervise a team / teams of electrical site staff undertaking installation at site. Ensure that all information is available to undertake the works. Ensure materials are available to undertake the works. Ensure all materials are installed without damage and protected once installed. Arrange the required tools and equipment for the site staff. Control of the quality of the installation in accordance with the project quality assurance plan. Ensure that the works are carried out in a safe manner in accordance with the project safety plan. Co-ordinate with the main contractor and other sub-contractors at site. Monitor the productivity of the site staff in accordance with the targets set. Instruct the tradesmen on the works required and method of execution. Ensures that the works are tested in accordance with the inspection and test plan and the tests witnessed by the engineer. Maintain records of the changes to the working drawings to enable the record drawings to be produced. Provide training, guidance and motivation to the site staff.
Posted 3 weeks ago
3.0 - 5.0 years
10 - 11 Lacs
Bengaluru
Work from Office
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, youll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role This position is responsible for administrative support for two Vice Presidents within Technology. The role is also integral to enabling multiple highly dynamic teams within a high paced environment. The day-to-day responsibilities require seamless collaboration across a wide range of business partners both inside and outside of American Express. The optimal candidate needs to be extremely proactive in anticipating and adapting to the shifting needs of organization leaders. They also must be experienced in handling a wide range of administrative related tasks and be able to work independently and confidently under pressure. Building strong relationships, being resourceful and knowing how to fluidly navigate all levels within and across large organizations will also be critical to success. Day to day responsibilities include, but are not limited to: Organizing and proactively maintain calendars across time zones. General follow-ups to effectively meet deadlines and commitments Working closely with other administrative assistants on office operations and providing back-up support when needed Maintaining headcount reporting, organizational charts, and department distribution lists Organizing internal and external business meetings, making all necessary arrangements including sending invites, reserving rooms, Webex setup, and arranging catering Ensuring timely preparation and processing of expense reports Coordinating travel arrangements, including air, hotel, transfers, and visas when needed Assist with India based supported colleague engagement activities Other ad hoc administrative work, as needed Minimum Qualifications 3 - 5 years of experience as an Executive Assistant Excellent calendar management skills across time zones Ability to quickly adapt and be flexible in a dynamic workplace Ability to effectively deal with a broad range of contacts and personalities internal and external High level of integrity required for handling sensitive and confidential information Exceptional organizational, administrative, and interpersonal skills Ability to prioritize multiple tasks with minimal guidance Strong written and verbal communication skills Extremely thorough with a high level of attention to detail and quality; timely follow up Proven team player with ability to collaborate across groups and influence others Experience in providing support remotely to a geographically disbursed team Strong proficiency with MS Office, including Word, Excel, PowerPoint and Outlook Experience with Ariba, Concur or AMEX systems is desirable Positive, can-do attitude Commitment to ongoing learning and development Preferred Qualifications Advanced Excel skills Advanced Power Point skills Final accounting We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Posted 3 weeks ago
8.0 - 12.0 years
6 - 7 Lacs
Jalna
Work from Office
Design and update menus based on seasonality and trends Supervise kitchen staff and ensure high food standards Manage inventory, and purchasing, Enforce food safety and sanitation protocols Monitor food and labor cost
Posted 3 weeks ago
2.0 - 3.0 years
2 - 5 Lacs
Lonavala
Work from Office
Upperdeck Resort is looking for Sr. Captain to join our dynamic team and embark on a rewarding career journey Senior Captain is responsible for various tasks including planning, execution, and management of related duties They should possess relevant skills and experience to excel in this role Duties include teamwork, problem-solving, and achieving organizational goals Candidates must have strong communication and technical abilities Responsibilities include project management, strategy execution, and performance optimization
Posted 3 weeks ago
2.0 - 3.0 years
1 - 4 Lacs
Lonavala
Work from Office
Upperdeck Resort is looking for Housekeeping Team Leader to join our dynamic team and embark on a rewarding career journey Team Management: Lead, train, and supervise a team of housekeeping staff, including cleaners, supervisors, and maintenance personnel Set performance expectations, provide feedback, and ensure all team members adhere to company policies and procedures Quality Control: Establish and maintain high standards of cleanliness, hygiene, and presentation throughout the facility Conduct regular inspections to ensure compliance with cleaning protocols and standards Inventory Management: Monitor and manage inventory of cleaning supplies, equipment, and amenities Order supplies as needed, maintain adequate stock levels, and ensure cost-effective use of resources Scheduling and Coordination: Develop work schedules, assign tasks, and coordinate staffing levels to ensure efficient and timely completion of housekeeping duties Adjust schedules as needed to accommodate fluctuations in occupancy and special events Guest Satisfaction: Respond promptly to guest requests, complaints, and feedback related to housekeeping services Take appropriate action to address concerns and ensure guest satisfaction Budget Management: Assist in the development of the housekeeping budget and manage expenses within established guidelines Identify cost-saving opportunities and implement measures to optimize operational efficiency Training and Development: Provide ongoing training and development opportunities for housekeeping staff to enhance their skills and knowledge Keep abreast of industry trends and best practices in housekeeping management Health and Safety Compliance: Ensure compliance with health, safety, and sanitation regulations Implement and enforce safety protocols and procedures to minimize risks and prevent accidents or injuries Collaboration: Liaise with other departments, such as front desk, maintenance, and catering, to coordinate housekeeping activities and support overall operations Foster a spirit of teamwork and cooperation across departments
Posted 3 weeks ago
0.0 - 4.0 years
2 - 3 Lacs
Mumbai, Pune
Work from Office
The Indian Hotels Company Limited is looking for F&B Associate to join our dynamic team and embark on a rewarding career journey Menu Planning and Development: Create and update menus, considering customer preferences, market trends, and cost factors. Collaborate with chefs and culinary staff to develop new dishes and beverages. Food and Beverage Service: Supervise and coordinate all F&B activities, ensuring seamless service to customers. Maintain high standards of quality, hygiene, and guest satisfaction in food and beverage offerings. Train and supervise staff, including servers, bartenders, and kitchen staff. Inventory Management: Monitor and manage inventory levels for food, beverages, and supplies. Control costs by minimizing wastage and optimizing portion sizes. Customer Service: Address customer inquiries, concerns, and feedback promptly and professionally. Ensure a positive dining experience for guests by maintaining excellent service standards. Financial Management: Prepare budgets and forecasts for the F&B department. Monitor expenses, sales, and revenue to achieve financial goals. Implement cost-control measures to maximize profitability. Compliance and Safety: Ensure compliance with health and safety regulations, including food safety standards and licensing requirements. Implement and enforce sanitation and hygiene protocols. Event Management: Organize and coordinate special events, banquets, and catering services. Work closely with clients to plan and execute events, ensuring their requirements are met. Vendor Management: Source and negotiate with suppliers for F&B-related products and services. Maintain good relationships with vendors and negotiate favorable terms. Behavioural Competencies Effective Communication Resilience Accountability Teamwork Judgement & Analysis Learning Agility
Posted 3 weeks ago
0.0 - 4.0 years
2 - 3 Lacs
Pune
Work from Office
The Indian Hotels Company Limited is looking for F&B Associate to join our dynamic team and embark on a rewarding career journey Menu Planning and Development: Create and update menus, considering customer preferences, market trends, and cost factors. Collaborate with chefs and culinary staff to develop new dishes and beverages. Food and Beverage Service: Supervise and coordinate all F&B activities, ensuring seamless service to customers. Maintain high standards of quality, hygiene, and guest satisfaction in food and beverage offerings. Train and supervise staff, including servers, bartenders, and kitchen staff. Inventory Management: Monitor and manage inventory levels for food, beverages, and supplies. Control costs by minimizing wastage and optimizing portion sizes. Customer Service: Address customer inquiries, concerns, and feedback promptly and professionally. Ensure a positive dining experience for guests by maintaining excellent service standards. Financial Management: Prepare budgets and forecasts for the F&B department. Monitor expenses, sales, and revenue to achieve financial goals. Implement cost-control measures to maximize profitability. Compliance and Safety: Ensure compliance with health and safety regulations, including food safety standards and licensing requirements. Implement and enforce sanitation and hygiene protocols. Event Management: Organize and coordinate special events, banquets, and catering services. Work closely with clients to plan and execute events, ensuring their requirements are met. Vendor Management: Source and negotiate with suppliers for F&B-related products and services. Maintain good relationships with vendors and negotiate favorable terms. Behavioural Competencies Effective Communication Resilience Accountability Teamwork Judgement & Analysis Learning Agility
Posted 3 weeks ago
2.0 - 4.0 years
4 - 8 Lacs
Udaipur
Work from Office
The Activity Manager is responsible for planning, organizing, and overseeing recreational activities and entertainment programs for guests at Fairmont Udaipur Palace. The Activity Manager works closely with other departments to ensure smooth operations and contributes to the overall guest satisfaction. Key Responsibilities: Program Development: Design and implement a diverse range of activities and programs, including we'llness, cultural, recreational, and entertainment events, catering to various guest demographics (families, couples, solo travelers, etc). Create seasonal activity schedules that align with guest preferences and local attractions. Guest Engagement: Interact with guests to promote participation in hotel activities and gather feedback to improve offerings. Ensure activities foster a welcoming and inclusive environment. Team Leadership: Recruit, train, and manage activity staff, ensuring excellent service delivery. Provide ongoing coaching and performance evaluations to maintain high standards of guest engagement. Operational Management: Oversee the daily operations of activity programs, ensuring they run smoothly and on time. Monitor inventory of supplies and coordinate with vendors for materials or equipment needed for activities. Budget Management: Develop and manage budgets for the activities department, ensuring cost-efficiency while delivering quality experiences. Track expenses and report on financial performance of the department. Safety and Compliance: Ensure all activities comply with safety regulations and hotel policies. Conduct regular risk assessments and address any hazards related to activities or events. Marketing and Promotion: Collaborate with the marketing team to promote activities through social media, newsletters, and in-house materials. Develop packages or promotions that combine activities with other hotel services. Ability to share culture, stories and lifestyle with guests in an engaging manner. Ability to focus attention on guest needs, remaining calm and courteous at all times Good reading, writing and oral proficiency in English l
Posted 3 weeks ago
0.0 - 3.0 years
1 - 2 Lacs
Gurugram
Work from Office
Responsibilities: * Serve food & drinks with hospitality * Maintain cleanliness & inventory control * Assist with catering events * Take orders & provide excellent service * Prepare food and coffee
Posted 3 weeks ago
5.0 - 10.0 years
2 - 3 Lacs
Fatehgarh Sahib, Bassi Pathana, Sirhind Fatehgarh Sahib
Work from Office
- The position is for "PUNJAB FILM CITY" - Manage operations of Film City Canteen cum Restaurant - Control Food Quality, Hygiene, Cost and Discipline - Team Management & Customer handling - Manage Sales & Budget - Required Candidate profile - Graduate with minimum 5 years of experience in Hotel or Restaurant or Canteen Management - Team Handling Experience - Strong personality & Com-Skills with Client management experience -
Posted 3 weeks ago
8.0 - 13.0 years
25 - 30 Lacs
Navi Mumbai
Work from Office
The candidate is expected to be master at all kinds of cuisine and will have a team of chefs under him
Posted 3 weeks ago
3.0 - 7.0 years
0 Lacs
karnataka
On-site
As a Catering Operations professional at Banquet18, you will be an integral part of our young and dynamic team that specializes in providing innovative and experiential food & beverage solutions for weddings, corporate events, and social gatherings. With our consistent rating as the city's #1 caterer in Bengaluru for three consecutive years, we take pride in emphasizing creativity and quality to ensure that every event we cater to is truly memorable. In this full-time on-site role, you will be responsible for overseeing food service and catering operations for a variety of events. Your primary duties will include ensuring top-notch customer service, maintaining effective communication with clients and team members, and upholding the high standards of our catering services. This position is based in Bengaluru, offering you the opportunity to work in a vibrant and bustling environment. The ideal candidate for this role should have prior experience in Food Service and Catering, demonstrating a strong foundation in customer service and communication skills. Proficiency in cooking and culinary skills is essential to excel in this position, along with the ability to manage multiple tasks efficiently and work effectively under pressure. Your excellent organizational and time-management skills will be crucial in ensuring the smooth execution of catering operations for various events. While a Bachelor's degree in Hospitality, Culinary Arts, or a related field is considered a plus, we value practical experience and a passion for the food and beverage industry. If you are a dedicated professional who thrives in a fast-paced environment and is committed to delivering exceptional catering services, we invite you to join our team at Banquet18 and be a part of creating unforgettable culinary experiences for our clients.,
Posted 3 weeks ago
6.0 - 10.0 years
0 Lacs
jamshedpur, jharkhand
On-site
As a Business Development Manager at Aroma Multicuisine in Jamshedpur, your primary responsibility will be to drive growth in the Industrial Catering and Outdoor Catering segments. You will be tasked with identifying and securing industrial catering contracts with various establishments in Jamshedpur, such as factories, warehouses, and offices. Additionally, you will be required to build partnerships with resorts, banquet halls, and marriage venues to increase orders for outdoor catering services. Your day-to-day activities will involve generating leads, presenting Aroma's catering solutions to potential clients, and finalizing long-term contracts. You will also need to create customized proposals for corporate and event clients, manage client relationships to ensure satisfaction, and foster repeat business. Monitoring market trends, exploring new business opportunities, and providing performance reports will also be part of your role. To be successful in this position, you should have at least 5-8 years of experience in B2B or institutional sales, preferably within the hospitality or catering industry. A strong local network in the industrial and events sector of Jamshedpur, Jharkhand, is crucial, along with exceptional communication, negotiation, and interpersonal skills. We are looking for a proactive, target-driven professional who can work independently and is willing to travel locally and adapt to flexible working hours. Joining Aroma Multicuisine will offer you the opportunity to build a high-potential B2B vertical within a reputed and fast-growing brand in the hospitality sector. You can expect a competitive salary along with incentives for successful tie-ups. The base location for this role is Sakchi, Jamshedpur, with fieldwork as required. If you are ready to take Aroma's catering excellence to factories, events, and beyond with your vision, we encourage you to apply by sending your CV to contact.aromahospitality@gmail.com or by directly messaging us.,
Posted 3 weeks ago
1.0 - 5.0 years
3 - 7 Lacs
Coimbatore
Work from Office
A store assistant, also known as a retail assistant or sales associate, is a frontline staff member who supports the daily operations of a retail store. They work directly with customers, assist in sales activities, and ensure a positive shopping experience. Here are some key responsibilities and tasks typically associated with a store assistant: Customer Service: Store assistants provide excellent customer service by greeting customers, assisting with product inquiries, providing product recommendations, and addressing customer concerns or complaints. They strive to create a positive and welcoming shopping environment. Product Knowledge: Store assistants have a good understanding of the products or services offered by the store. They familiarize themselves with the features, benefits, and pricing of various products to effectively assist customers in their purchasing decisions. Sales Support: Store assistants support sales efforts by actively engaging with customers, promoting products or promotions, and upselling or cross-selling additional items. They may also assist in processing sales transactions, including operating cash registers or POS (Point of Sale) systems. Merchandising and Stocking: Store assistants participate in merchandising activities, such as arranging products on shelves or displays, ensuring proper product placement, and maintaining visual aesthetics of the store. They also monitor stock levels, restock merchandise, and perform inventory checks. Store Operations: Store assistants help maintain the cleanliness and organization of the store, including cleaning shelves, displays, and sales floors. They may assist with opening or closing procedures, such as cash handling, securing the store, or preparing daily sales reports. Product Returns and Exchanges: Store assistants process product returns, exchanges, or refunds according to store policies. They ensure that customers are assisted efficiently and that the appropriate documentation and procedures are followed.
Posted 3 weeks ago
4.0 - 8.0 years
6 - 10 Lacs
Hyderabad
Work from Office
Sodexo Food Solutions India Pvt. Ltd. is looking for Supervisor-Housekeeping to join our dynamic team and embark on a rewarding career journey Housekeeping Team Management:Supervise, train, and lead the housekeeping staff, including room attendants, housekeepers, and laundry staff Create work schedules, assign tasks, and monitor staff performance to ensure efficient and effective operations Quality Control:Ensure that all guest rooms, public areas, and facilities meet or exceed cleanliness and hygiene standards Conduct inspections to identify areas that require attention and follow up on corrective actions Inventory Management:Maintain inventory of cleaning supplies and equipment, and order necessary supplies when needed Ensure the efficient use and maintenance of housekeeping equipment Guest Services:Respond to guest requests and concerns related to housekeeping promptly and professionally Coordinate special requests, such as extra beds or cribs, with the front desk Training and Development:Provide ongoing training and development for housekeeping staff, ensuring they follow safety protocols and industry best practices Budget Management:Assist in developing and managing the housekeeping department's budget, controlling costs, and optimizing resource allocation Reporting:Maintain records, reports, and documentation related to housekeeping activities, such as room occupancy, maintenance issues, and staff performance Health and Safety Compliance:Ensure that the housekeeping department complies with health and safety regulations and maintains a safe work environment Environmental Sustainability:Promote and implement sustainable and environmentally friendly housekeeping practices, such as waste reduction and energy conservation Communication:Maintain open and effective communication with other departments, such as front desk, maintenance, and management, to ensure smooth operations
Posted 3 weeks ago
1.0 - 5.0 years
3 - 7 Lacs
Kolkata, Bargarh
Work from Office
Prepare indents for F&B section as per the consumption pattern, and keep proper track of breakages, and maintain consumption reports and costs of department. Ensure implementation of company discipline at site. Adhere to proper food hygiene and storage practices. Ensure complete care and handling in relation to catering service and buffet equipment. Observe and enforce safe working practices with all subordinate staff. Follow all safety rules and procedures as per the site requirements. Ensure that equipmentand materials are not left unattended. Key Responsibilities Food Operations Ensure that all the service deliveries are carried out as per the terms and conditions agreed upon with the client Initiate development of new menus, upgrade old menus and special event menus Develop new ideas for promotions, festivals and other special events Ensure that safety and hygiene policy is strictly followed at site Carry out operational audits to check for confirmation to laid down processes and policies Communication and Client Retention Stay in close communication with the client for all issues regarding services, additional business, new initiatives and hygiene and prepare documents of the same Ensure that the branding policy is rolled out and followed as per the specifications Ensure 100% client retention Timely addresses of all issues with pertaining to the client and the operations Cost Management Coordinate with the Purchase department to understand and forecast the cost trends and revisions Develop suitable operational strategies to address increase in costs Analyse the operational cost centreand provide solutions to increase the efficiencies in site Qualifications: Experience in a high pressure catering environment, preferably in a commercial or industrial environment. Understanding of electronic cash register systems and basic bookkeeping. Computer literacy Sound communication skills. Work scheduling and planning skills. Leadership skills. Well-groomed and able to represent Sodexo in a professional manner. Customer focused. Organized and self-motivated. Creativity and an eye for detail. Team Working & Collaboration.
Posted 3 weeks ago
1.0 - 2.0 years
3 - 4 Lacs
Pune
Work from Office
€¢ Sound Knowledge & hands on experience on H-look Up, V-Look Up, Pivot Table, Conditional Formatting etc. €¢ Good in preparing MIS Report. €¢ Perform data analysis for generating reports on periodic basis €¢ Provide strong reporting and analytical information support €¢ Knowledge of various MIS reporting tools
Posted 3 weeks ago
1.0 - 2.0 years
3 - 4 Lacs
Nagpur
Work from Office
€¢ The Housekeeper performs a range of cleaning duties and may be required to work independently or as part of a team. €¢ Perform cleaning tasks such as sweeping, dusting, mopping, vacuuming, and washing floors, windows, and walls. €¢ Clean and sanitize bathrooms, kitchens, and other areas. €¢ Wash, fold, and iron laundry and linens. €¢ Good communication and interpersonal skills.
Posted 3 weeks ago
1.0 - 2.0 years
3 - 4 Lacs
Hyderabad
Work from Office
Housekeeping Supervisor
Posted 3 weeks ago
1.0 - 2.0 years
3 - 4 Lacs
Bengaluru
Work from Office
€¢ The Housekeeper performs a range of cleaning duties and may be required to work independently or as part of a team. €¢ Perform cleaning tasks such as sweeping, dusting, mopping, vacuuming, and washing floors, windows, and walls. €¢ Clean and sanitize bathrooms, kitchens, and other areas. €¢ Wash, fold, and iron laundry and linens. €¢ Good communication and interpersonal skills.
Posted 3 weeks ago
1.0 - 2.0 years
3 - 4 Lacs
Mumbai
Work from Office
€¢ The Housekeeper performs a range of cleaning duties and may be required to work independently or as part of a team. €¢ Perform cleaning tasks such as sweeping, dusting, mopping, vacuuming, and washing floors, windows, and walls. €¢ Clean and sanitize bathrooms, kitchens, and other areas. €¢ Wash, fold, and iron laundry and linens. €¢ Good communication and interpersonal skills.
Posted 3 weeks ago
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