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2.0 - 3.0 years

1 - 4 Lacs

Ahmedabad

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Accountable for serving clients and guests according to Sodexo Standards and performing delegated duties by the Manager. Critical Responsibilities: Duty roster and shift planning/allocation - Daily Timely indents and issues for operations - Daily Consistency of food service and timely delivery - Daily CCG inventory coordination with KST Executive - Daily Breakages/Discard control and replenishment - Daily Preparing Meal summary for each meal period - Daily Coordination with Kitchen for adequate food pick up - Daily Check RT/Liquid Feed service - Daily Follow food and work safety process - Daily Attrition and absenteeism control - Daily Patient satisfaction scores above 85% - Monthly Equinox audit scores above 85% - Bi-Monthly NABH/JCI/APAC HSE etc. audit preparation and support - As and when required Food service records and registers updation - Daily Check cash summary and deposits for the day - Daily DOR updates - Daily

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5.0 - 6.0 years

1 - 4 Lacs

Patiala

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Accountable for serving clients and guests according to Sodexo Standards and performing delegated duties by the Manager. Critical Responsibilities: Duty roster and shift planning/allocation - Daily Timely indents and issues for operations - Daily Consistency of food service and timely delivery - Daily CCG inventory coordination with KST Executive - Daily Breakages/Discard control and replenishment - Daily Preparing Meal summary for each meal period - Daily Coordination with Kitchen for adequate food pick up - Daily Check RT/Liquid Feed service - Daily Follow food and work safety process - Daily Attrition and absenteeism control - Daily Patient satisfaction scores above 85% - Monthly Equinox audit scores above 85% - Bi-Monthly NABH/JCI/APAC HSE etc. audit preparation and support - As and when required Food service records and registers updation - Daily Check cash summary and deposits for the day - Daily DOR updates - Daily

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2.0 - 5.0 years

1 - 4 Lacs

Pune

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Accountable for serving clients and guests according to Sodexo Standards and performing delegated duties by the Manager. Critical Responsibilities: Duty roster and shift planning/allocation - Daily Timely indents and issues for operations - Daily Consistency of food service and timely delivery - Daily CCG inventory coordination with KST Executive - Daily Breakages/Discard control and replenishment - Daily Preparing Meal summary for each meal period - Daily Coordination with Kitchen for adequate food pick up - Daily Check RT/Liquid Feed service - Daily Follow food and work safety process - Daily Attrition and absenteeism control - Daily Patient satisfaction scores above 85% - Monthly Equinox audit scores above 85% - Bi-Monthly NABH/JCI/APAC HSE etc. audit preparation and support - As and when required Food service records and registers updation - Daily Check cash summary and deposits for the day - Daily DOR updates - Daily

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4.0 - 6.0 years

1 - 4 Lacs

Sonipat

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Accountable for serving clients and guests according to Sodexo Standards and performing delegated duties by the Manager. Critical Responsibilities: Duty roster and shift planning/allocation - Daily Timely indents and issues for operations - Daily Consistency of food service and timely delivery - Daily CCG inventory coordination with KST Executive - Daily Breakages/Discard control and replenishment - Daily Preparing Meal summary for each meal period - Daily Coordination with Kitchen for adequate food pick up - Daily Check RT/Liquid Feed service - Daily Follow food and work safety process - Daily Attrition and absenteeism control - Daily Patient satisfaction scores above 85% - Monthly Equinox audit scores above 85% - Bi-Monthly NABH/JCI/APAC HSE etc. audit preparation and support - As and when required Food service records and registers updation - Daily Check cash summary and deposits for the day - Daily DOR updates - Daily

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1.0 - 2.0 years

1 - 5 Lacs

Mumbai

Work from Office

Sodexo Food Solutions India Pvt. Ltd. is looking for Cook - Indian to join our dynamic team and embark on a rewarding career journey Responsible for preparing, producing and presenting food as per Sodexo Indiastandards and within budget in accordance with company policy Key Responsibilities Prepare, cook and produce food to the companies standard, with particular emphasis on presentation, hygiene and economy Ensure proper cleanliness of the kitchen equipment and flooring Observe all safety rules and procedures Ensure that equipment and materials are not left in dangerous state Ensure proper grooming and hygiene for self and for all staff under him Assist Manager / Site In-charge / Sous chef / Sr. cook in indenting for provisions In addition, any other assignment given occasionally or on a daily basis by the immediate superior or the management

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5.0 - 10.0 years

1 - 5 Lacs

Coimbatore

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Sodexo Food Solutions India Pvt. Ltd. is looking for Cook - Indian to join our dynamic team and embark on a rewarding career journey Responsible for preparing, producing and presenting food as per Sodexo Indiastandards and within budget in accordance with company policy Key Responsibilities Prepare, cook and produce food to the companies standard, with particular emphasis on presentation, hygiene and economy Ensure proper cleanliness of the kitchen equipment and flooring Observe all safety rules and procedures Ensure that equipment and materials are not left in dangerous state Ensure proper grooming and hygiene for self and for all staff under him Assist Manager / Site In-charge / Sous chef / Sr. cook in indenting for provisions In addition, any other assignment given occasionally or on a daily basis by the immediate superior or the management

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2.0 - 7.0 years

1 - 5 Lacs

Gurugram

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You will be responsible for assisting with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest, and owner expectations. The Team Leader - Stewarding is responsible for assisting the Stewarding Manager in managing the Stewarding Department as an efficient, and productive cost center, by maintaining an organized and clean back-of-house area in Food and Beverage and by providing all kitchens, outlets, and banquets with clean operating equipment, based on expected business levels. Qualifications Ideally with a relevant degree, apprenticeship or diploma in Hospitality or restaurant management. Minimum 2 years work experience as Assistant Manager in F&B service, kitchen or stewarding, or as Team Leader in a hotel or large restaurant with good standards.

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10.0 - 12.0 years

2 - 4 Lacs

Kolkata

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Sodexo Food Solutions India Pvt. Ltd. is looking for DEPUTY - CDP to join our dynamic team and embark on a rewarding career journey A Chef de Partie, also known as a line cook, is responsible for managing a specific section of the kitchen in a restaurant, hotel, or other food service establishment They are responsible for preparing and cooking food to the highest standards of quality and presentation, managing a team of cooks, and maintaining a clean and organized work environment Prepare and cook food according to established recipes and standards Manage and train a team of cooks to ensure that food is prepared to the highest standards of quality and presentation Oversee a specific section of the kitchen, such as the grill, saut, or pastry section Maintain inventory and order supplies as needed

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2.0 - 7.0 years

1 - 4 Lacs

Mumbai

Work from Office

You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Executive Sous Chef is responsible to function as the Assistant Production Manager for the Food and Beverage Department, and to ensure that all the outlets and banquets operate successfully, in accordance with the standard of the hotel, and that they are individually profitable. Qualifications Ideally with an apprenticeship or professional diploma in Food Production. Minimum 2 years work experience as Executive Sous Chef, or Chef de Cuisine in larger operation. Good practical, operational and adequate administrative skills with a flair for creativity are a must.

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2.0 - 7.0 years

2 - 6 Lacs

Kochi

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You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Outlet Manager is responsible to manage the assigned outlet as a successful independent profit centre, in line with the outlets operating concept and Hyatt International standards, ensuring maximum guest satisfaction while operating within budget, helping to ensure the financial success of the outlet. Qualifications Ideally with a relevant degree, apprenticeship or diploma in Hospitality or restaurant management. Minimum 2 years work experience as Outlet Manager or Assistant Manager in a hotel or large restaurant with good standards.

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2.0 - 7.0 years

1 - 4 Lacs

Kochi

Work from Office

You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Manager - Stewarding is responsible to manage the Stewarding Department as an efficient, and productive cost centre, by maintaining an organized and clean back-of-house area in Food and Beverage and by providing all kitchens, outlets and banquets with clean operating equipment, based on expected business levels. Qualifications Ideally with a relevant degree, apprenticeship or diploma in Hospitality or restaurant management. Minimum 2 years work experience as Assistant Manager or Team Leader in a hotel or large restaurant with good standards.

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2.0 - 7.0 years

1 - 4 Lacs

Hyderabad

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You will be responsible for the efficient running of the division in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Executive Chef is responsible to function as the Production Manager for the Food and Beverage Department, to ensure that all the outlets and banquets operate successfully, in accordance with the standard of the hotel and are individually profitable. Qualifications Ideally with an apprenticeship or professional diploma in Food Production. Minimum 2 years work experience as Executive Chef, or Executive Sous chef in larger operation. Good practical, operational and adequate administrative skills with a flair for creativity are a must.

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2.0 - 7.0 years

2 - 6 Lacs

Kochi

Work from Office

You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Restaurant Manager is responsible to manage the Department as an efficient, and productive cost centre, by maintaining an organised and clean back-of-house area in Food and Beverage and by providing all kitchens, outlets and banquets with clean operating equipment, based on expected business levels. Qualifications Ideally with a relevant degree, apprenticeship or diploma in Hospitality or restaurant management. Minimum 2 years work experience as Outlet Manager or Assistant Manager in a hotel or large restaurant with good standards.

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3.0 - 8.0 years

2 - 3 Lacs

Kolkata, Bargarh

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Sodexo Food Solutions India Pvt Ltd is looking for Cook - IPD to join our dynamic team and embark on a rewarding career journey A cook is responsible for preparing and cooking food using various methods, such as baking, roasting, grilling, frying and boiling They also need to ensure that the food is properly seasoned and cooked to the right temperature Cooks may be involved in creating menus and selecting ingredients for dishes They need to be knowledgeable about different ingredients and their nutritional value, and have an understanding of dietary restrictions or preferences Cooks may be responsible for managing inventory and ordering supplies, such as food, cooking utensils, and cleaning supplies

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2.0 - 5.0 years

2 - 3 Lacs

Surat

Work from Office

Sodexo Food Solutions India Pvt Ltd is looking for Cook - IPD to join our dynamic team and embark on a rewarding career journey A cook is responsible for preparing and cooking food using various methods, such as baking, roasting, grilling, frying and boiling They also need to ensure that the food is properly seasoned and cooked to the right temperature Cooks may be involved in creating menus and selecting ingredients for dishes They need to be knowledgeable about different ingredients and their nutritional value, and have an understanding of dietary restrictions or preferences Cooks may be responsible for managing inventory and ordering supplies, such as food, cooking utensils, and cleaning supplies

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2.0 - 7.0 years

3 - 7 Lacs

Kolkata

Work from Office

You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Banquet Manager is responsible to ensure the smooth and efficient of the Banquets covering both the catering sales as well as convention services functions of the hotel. Qualifications Ideally with a university degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience as Banquet Manager, Catering Manager or Convention Services Manager. Good operational, administrative and interpersonal skills are a must.

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2.0 - 7.0 years

4 - 8 Lacs

Kochi

Work from Office

You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Food &Beverage Sales Manager is responsible to act as a sales specialist and be responsible to assist the Events / Catering and related revenue is maximised in the most profitable way in line with the agreed targets. Qualifications Minimum 2 years work experience as Sales Executive in a luxury international brand hotel. Good understanding of selling techniques and banquet knowledge. Computer skills in MS Office, email, Fidelio/Delphi/RESERVE will be an asset

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2.0 - 7.0 years

3 - 7 Lacs

Pune

Work from Office

You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. You will be required to act as a sales specialist and be responsible to assist the Events / Catering and related revenue is maximised in the most profitable way in line with the agreed targets. Qualifications Minimum 2 years work experience as Sales Executive in a luxury international brand hotel. Good understanding of selling techniques and banquet knowledge. Computer skills in MS Office, email, Fidelio/Delphi/RESERVE will be an asset.

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2.0 - 7.0 years

6 - 9 Lacs

Pune

Work from Office

You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. You will be required to supervise and oversee the finance and food and beverage department all related areas. Qualifications Ideally with a university degree or diploma in Finance, Commerce or Hospitality/Tourism management. Minimum 2 years work experience as F&B Controller in larger operation. Good problem solving, administrative and interpersonal skills are a must.

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2.0 - 7.0 years

13 - 17 Lacs

Ahmedabad

Work from Office

To function as the Business Manager and a Marketing Specialist for the Culinary Department, to ensure that all the outlets and banquets operate successfully, in accordance with the standard of the hotel and are individually profitable. Qualifications Ideally with a university degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience as Executive Chef. Good operational, administrative and interpersonal skills are a must

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3.0 - 4.0 years

2 - 6 Lacs

Mumbai

Work from Office

-Follow up with the field team on status update of open cases assist with suggestions for quality closure -Ensure L1LC (Quick Connect), Binning TAT, Concern closure TAT as per the targets thorough the field team -Following up keeping track on timely closure of open concerns which are pending for more than 4 days -Ensure 100% DMS adherence by field team in terms L1LC, Binning Quality RCA -Taking up with MRC (Call Centre) for any delay in update to the field team regarding drop / transfer requests. -Updating to the field with inputs within 24 hrs, if Escalated to Level 2 -Track cases where the customer escalated of "no response" post L1LC updated in the system -Review random 20 RCA per RO per week for quality of Binning, RCA Closure remarks -Highlighting cases weekly with COC issues related to finance, overcharging, Additional amount asked for early delivery, forced accessories purchase, forces insurance purchase ensuring closure remarks have detailed steps of action taken -Sharing weekly reports insights to field, Highlighting Low performance areas of improvement -Automation of reports to field -Ensure 100% binning for the previous month by 4th of every month -Create / update content for learning sessions catering to various role holders for CX actions, DMS Power BI: -Newly recruited ASM/CCM/CEM -Newly recruited RSM/RCCM -GET -Dealer CRM / CRE -New Dealer Orientation -Preparation of Customer Escalation insights with actionable for Pre-Sales, Sales After Sales -Ensuring correct regional stakeholder to sign on POA basis the revised RO allocation -Visit to field MRC to understand processes, highlight gaps, take feedback, Cascade Best practices, etc. -Business sustainability audit -IT security audit" -Review and suggest changes for drafts as requested by the field team -Include Legal to share inputs for drafts on Critical cases -Include Tekline team to share inputs for drafts which are technical in nature -Ensuring Weekly Exceptional Delight circulation to the field team marketing team for Sales Service. -Monthly Delight Report release Preferred Industries Automotive Industry Education Qualification Graduation; MBA Preferred General Experience 3-4 Years in Automobile Industry (CRM pro, Airlines, Hospitality, eCommerce

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0.0 - 3.0 years

1 - 5 Lacs

Bengaluru

Work from Office

About VSM Software VSM Software (P) Ltd is an ISO certified company catering to the global needs of Pharma and Banking industries. In both these verticals, we offer solutions and services in specific areas. VSM has Strong founding team based in India and the US A great leadership team who come with high levels of educational qualifications and relevant industry experience Skilled and trained IT and Subject Matter professionals We have a local presence in 5 countries and are further expanding our delivery reach. About the team The LR and L1 Support teams are critical components of IT services, focusing on providing frontline technical assistance to clients. The L1 Support team handles the initial point of contact, addressing common technical issues such as troubleshooting software and hardware problems, resetting passwords, and assisting with system access. The team is adept at resolving high-volume, low-complexity queries, ensuring smooth operations for users. Meanwhile, the LR (Level Resolution) team focuses on more complex issues that require in-depth analysis and technical expertise, often escalating cases that cannot be resolved by L1. Together, both teams ensure timely and effective support, maintaining system uptime and customer satisfaction. Responsibilities of LR Role Diagnose the underlying cause of recurring incidents. Coordinate with other support teams to develop long-term solutions. Work closely with developers to resolve bugs and suggest improvements. Test patches or updates before they are released to production. Analyze incident trends to minimize future occurrences. Ensure proper documentation of resolutions for knowledge sharing. Ensure timely resolution of issues based on Service Level Agreements (SLAs). Provide detailed reports on incidents and solutions for management reviews. Continuously update internal processes to improve efficiency. Create and update technical documentation and knowledge bases. Responsibilities of L1 Role Act as the first point of contact for users or customers through phone, chat, or email. Log incidents or service requests in the ticketing system. Diagnose and resolve simple technical issues (e. g. , password resets, connectivity issues). Escalate unresolved issues to L2 support when needed. Monitor systems and networks for alerts and errors. Ensure timely response to service disruptions or outages. Provide instructions and FAQs for common issues. Maintain detailed records of tickets and resolutions. Keep customers informed about the status of their requests. Escalate incidents to the appropriate teams (e. g. , L2, L3) as per SLAs.

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2.0 - 3.0 years

2 - 6 Lacs

Bengaluru

Work from Office

VSM Software (P) Ltd is an ISO certified company catering to the global needs of Pharma and Banking industries. In both these verticals, we offer solutions and services in specific areas. VSM has Strong founding team based in India and the US A great leadership team who come with high levels of educational qualifications and relevant industry experience Skilled and trained IT and Subject Matter professionals We have a local presence in 5 countries and are further expanding our delivery reach. About the team The Application Support L1 team provides the first line of assistance for users experiencing issues with software applications. Their responsibilities include monitoring systems, responding to user queries, troubleshooting basic technical issues, and resolving common problems such as login errors or software malfunctions. They escalate more complex issues to higher-level support teams if necessary and ensure smooth application operation by following predefined processes. The L1 team also helps with documentation, updating users on ticket statuses, and ensuring timely resolution of issues to maintain customer satisfaction. Responsibilities Respond to user inquiries and provide assistance for application-related issues Identify and resolve basic technical problems and errors in applications Monitor application performance and system alerts to ensure uptime Document issues in the ticketing system and track their status Escalate unresolved or complex issues to L2 or higher support teams Provide basic training and guidance to users on application features and functionalities Maintain and update user manuals, FAQs, and knowledge base articles

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2.0 years

6 - 10 Lacs

Bengaluru

Work from Office

VSM Software (P) Ltd is an ISO certified company catering to the global needs of Pharma and Banking industries. In both these verticals, we offer solutions and services in specific areas. VSM has Strong founding team based in India and the US A great leadership team who come with high levels of educational qualifications and relevant industry experience Skilled and trained IT and Subject Matter professionals We have a local presence in 5 countries and are further expanding our delivery reach. About the team The Cloud + DevOps team consists of professionals dedicated to optimizing software development and deployment processes through automation, continuous integration, and cloud infrastructure management. They specialize in configuring scalable cloud environments, streamlining CI/CD pipelines, and ensuring system reliability and security. By leveraging tools like Docker, Kubernetes, Jenkins, and leading cloud platforms such as AWS, Azure, and Google Cloud, the team ensures high availability, faster releases, and efficient infrastructure management to support business growth. Responsibilities Strong knowledge of DevOps methodology including server architecture, operating systems and networks Ability to diagnose and resolve complex technical issues effectively and efficiently. Analyse problems that L1 could not resolve and apply their deeper technical knowledge to find solutions. Understanding customer requirements and project KPIs Implementing various development, testing, automation tools, and IT infrastructure Setting up tools and required infrastructure Defining and setting development, testing, release, update, and support processes for DevOps operation Have the technical skills to review, verify, and validate the software code developed in the project Troubleshooting techniques and fixing the code bugs Selecting and deploying appropriate CI/CD tools Strive for continuous improvement and build continuous integration, continuous development, and constant deployment pipeline ( CI/CD Pipeline)

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3.0 - 5.0 years

3 - 6 Lacs

Bengaluru

Work from Office

About VSM Software VSM Software (P) Ltd is an ISO certified company catering to the global needs of Pharma and Banking industries. In both these verticals, we offer solutions and services in specific areas. VSM has Strong founding team based in India and the US A great leadership team who come with high levels of educational qualifications and relevant industry experience Skilled and trained IT and Subject Matter professionals We have a local presence in 5 countries and are further expanding our delivery reach. About the team The Application Support L2 team provides advanced technical support for business applications. They handle escalated issues from the L1 support team, troubleshoot complex problems, and ensure the stability and performance of applications. Responsibilities include investigating and resolving software bugs, performing system configurations, and collaborating with development teams for fixes or updates. The L2 team also monitors system performance, assists with user training, and provides detailed incident reports. Their goal is to maintain smooth operation, minimize downtime, and enhance the user experience by addressing technical issues efficiently. Responsibilities Handle escalated issues from the L1 team, troubleshoot complex application problems, and resolve issues pertaining to CBS application Log, track, and resolve incidents within defined SLAs (Service Level Agreements), ensuring minimal disruption to business operations Continuously monitor application performance and availability, proactively addressing issues to prevent downtime Work closely with developers to identify, diagnose, and fix application issues, including implementing patches and updates Perform application configurations, fine-tuning, and adjustments to enhance performance and scalability Assist end-users with application issues, provide guidance on best practices, and deliver training where necessary

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