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2 - 5 years
2 - 5 Lacs
Mumbai
Work from Office
Oversees the Front Desk operations and acts as the manager on duty in the hotel when senior managers are not available. Directs staff that performs the following duties and will also perform these duties on own: welcomes and registers hotel guests, explaining the accommodations and establishing credit or method of payment. Checks guest out of the hotel, preparing and explaining the bill. Responds to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons policies. Role and Responsibilities: Manages the staff at the Front Desk. Interviews, trains and schedules the staff. Conducts Performance Evaluations and disciplines staff when needed. Coordinates arrivals, departures and billing requirements with Sales and Catering Department. Block rooms for arrivals and ensures any discrepancies are resolved. Reviews daily arrivals to ensure proper handling of Special Attention Guests, Return Guests, and Groups. Assures that all financial and credit procedures are followed. Follows up on credit problems with Front Office Manager and/or Credit Manager. Reviews all paid-outs, rebates, Petty Cash disbursements and Direct Billings. Checks cashiers work at end of shift to ensure all transactions are reconciled with proper approvals and endorsements. Takes action in all matters related to the safety, security, satisfaction and well-being of hotel guests and employees when senior managers are not available. Responds swiftly and effectively in any hotel emergency or safety situation. Resolves customer complaints from all areas of the hotel, handling all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc Responds to all guest requests in an accurate and timely manner. Interaction with guest will be in person and by phone. Checks guest in and out in an efficient and friendly manner, using guest name whenever possible. Assures that guest is assigned type of room requested and the correct rate is charged. Arranges for luggage to be delivered to guest room. Issues correct keys to the guest. Checks out guest at end of stay. Ascertains guest satisfaction, collects keys, posts late charges and presents bill to guest. Settles bill accurately through credit card or cash transaction. Utilizes a variety of computer systems to check guests in and out, run daily reports and select and block rooms for arriving guests. Complies with Four Seasons Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact. Works harmoniously and professionally with co-workers and supervisors. Accepts reservations, changes and cancellations in the absence of Reservations Department Staff. Can answer guest calls and direct them appropriately in the absence of a Communications Operator. Consistently driving the team to achieve high guest experience scores in social media platform such as Medallia, Trip Advisor etc Is completely aware of the hotels upsell program and constantly drives towards achieving the companies upsell goal. Actively handles profile management and guides staff accordingly. Actively monitors chat response and mobile application to ensure timely response. Interviews, trains and schedules the staff, as well as conducts performance evaluations and disciplines staff when needed. Resolves guest concerns and interacts with the highest level of hospitality and professionalism, accommodating special requests whenever possible. Review daily arrivals and departure to ensure proper handling of VIP and return guests, groups etc and escort them to or from their rooms respectively Coordinating with respective supporting departments especially Housekeeping to ensure all guest requests are met. Personally managing and making personal contact with all VIP, suite guests and frequent return guests Assures that all financial and credit procedures are followed; coordinates arrivals, departures and billing requirements with Sales and Catering Departments. Resolves customer complaints from all areas of the hotel Communicate closely with the night manager and other assistant managers to ensure follow up on special guests, issues/glitches, requests etc Adheres to the hotels code of conduct and grooming hygiene standards Actively conducts briefings and meetings . Assists with responsibilities and duties in the absence of or due to heavy volume in the areas of the Concierge, Bell Staff, Business Center, and lobby coverage. Provides basic trouble-shooting support for in-room services such as Internet, TV movies, games, and Web service. Works closely with Bell Staff to ensure smooth handling of guest luggage, deliveries andspecial requests.
Posted 2 months ago
1 - 4 years
3 - 6 Lacs
Mumbai
Work from Office
Implement, lead and action the reservation functions of Food Beverage Sales department. Role and Responsibilities: Actively solicit new business and respond to inquiries in absence of Food Beverage Sales Manager with the intention of confirming profitable business. Maintain an active trace/follow-up system on all inquiries and personal sales calls. Prepare correspondence (proposals, contracts, form letters, internal forms, etc) and provide administrative support as required. Conduct restaurant tours and entertain prospective customers Coordinate the Food Beverage sales efforts between Food Beverage department and other liasoning departments to yield maximum revenues. Implement office standards and procedures maintaining the Food Beverage office in a neat and orderly manner in accordance with company guidelines. Answer telephones and take messages for the Restaurant Reservations adhering to Four Seasons standards. Assist customer, guests and Hotel personnel with SERVICE focus in the absence of the Food Beverage Sales Manager. Promptly and fully inform the Food Beverage Sales Manager of all problems or unusual matters of significance coming to the employee s attention so prompt corrective action can be taken. Be informed as with regards both daily hotel activities and hotel promotions. Assist in any project assigned by the Food Beverage Sales Manager or Hotel Management. Comply with Four Seasons standards for reservations, while working harmoniously and professionally with co-workers and planning committee. Comply with Four Seasons Category One and Two Work Rules and Standards of Conduct as set forth in EmPact. Assist with all guest inquires within the Food Beverage Services Department, including assistance with high telephone volume and walk-in site inspections. Perform other tasks or projects as assigned by hotel management Be fully versed in the facilities and capabilities of the hotels competitive set. Education: College Education preferred. Experience: 1 year of previous Food Beverage or resrvations experience. Skills and Abilities: Excellent reading, writing and oral proficiency in the English language. Strong selling and interpersonal skills. High level of creativity. Attention to detail. Ability to handle multiple tasks and make decisions in a fast-paced client driven environment. Ability to work long and irregular hours, weekends and evenings. Delphi Sales and Catering Computer Software, MS Word, Excel, and ability to use e-mail and the Internet.
Posted 2 months ago
6 - 7 years
8 - 9 Lacs
Shimla
Work from Office
The key responsibilities of this position are as given below: Maintaining dialysis machines and equipment. Cleaning dialysis machines and equipment Sanitizing and cleaning the machine are the dialysis treatment has taken place. Sanitizing and cleaning the surrounding area of the machine before the dialysis treatment can take place, so that the patient does not get infected. Monitoring the water treatment. The reprocessing of the dialyzer. Observing patients during treatment to monitor for signs of medical emergencies. Assisting with any patient questions or concerns. Educating patients on dialysis. Making alterations to treatment to maintain safe application. Working with nurses and doctors to administer the correct treatment for each Explaining the dialysis process to patients and their families. Monitoring the vascular access of the patient. Teaching patients about additional health care to enhance positive dialysis results. Prep patients and give local anesthesia. Create written reports on patient progress for doctors. Participating in the quality improvement of the Centre. Taking good and efficient care of the patient. Document the pre-dialysis specifications, which are inclusive of the weight of the patient, the temperature of the patient, and the other vital signs of the patient. Educational Qualifications Degree / Diploma in Dialysis Functional / Technical Skills and Relevant Experience & Other requirements (Behavioural, Language, Certifications etc.) Min 6-7 years of experience in Dialysis Centre with good knowledge and skills. Good communication and documentation in English and Hindi Data analysis, reporting and presentation skills. Willingness to travel extensively in remote areas
Posted 2 months ago
16 - 20 years
17 - 19 Lacs
Mumbai
Work from Office
As Sales & Marketing Director you ll develop and implement strategies to ensure revenue and room night sales goals are achieved, sales and marketing strategies are set, tactical plans are created and implemented, and results are monitored and achieved. People Manage daily sales activities, plan and assign work ensuring you always have the right staffing numbers Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues - recognise good performance Train colleagues to make sure they hit hotel revenue goals to the standards we expect and have the tools they need to work effectively Recommend or initiate any HR elated actions where needed Drive a great working environment for teams to thrive - connect departments to create sense of one team Interact with outside contacts: guests, vendors, and other contacts as needed Develop and maintain great working relationships with key clients and outside contacts to increase revenue Financial Hit all personal/team sales goals and maximise profitability Help prepare the departmental budget and financial plans including the hotel marketing plan Create and implement sales plans that drive measurable incremental occupancy, increase average rates, increase volume, food and beverage and banquet sales Produce monthly reports and sales forecasts to analyse current/potential market and sales trends, coordinate activities to increase revenue and market share and monitor performance to ensure actual sales meet or exceed established revenue plan Review monthly reports and sales forecasts to analyse current/potential market and sales trends, coordinate activities to increase revenue and market share and monitor performance to ensure actual sales meet or exceed established revenue plan Create and develop special events and sales blitzes to showcase the hotel to potential clients. Attend trade shows and major market events locally and nationally to promote new business and increase sales and marketing opportunities for the hotel Guest Experience Provide guests with information (example: loyalty programmes, area attractions, restaurants, facility information) to enhance guest experience Schedule conventions and/or business group activities at the hotel and coordinate with other hotel-level departments to facilitate services agreed upon by the sales office and prospective clients Communicate to appropriate departments all pertinent information requirements and special needs for arriving VIP s, large groups, and other key guests Lead marketing efforts to up sell guests on hotel services, offerings, and amenities Responsible Business Work closely with key business leaders, officials, and representatives of local community groups within the city to ensure constant high profile exposure for the hotel Effectively communicate and market aspects of the hotel that are sustainable or green and use information to gain new business opportunities Work with advertising agencies, consulting firms, and vendors to maximise advertising investments and ensure ads represent brand identity Raise the awareness and reputation of your hotel and the brand locally - occasionally acting as hotel representative for media related enquiree Identify improvements to marketing activities and overall hotel sales performance and work with other departments Ad-hoc duties - unexpected moments when we have to pull together to get a task done Accountability This is the top sales and marketing job in a large, luxury, resort, or major flagship hotel. Hotel may have multiple sites and facilities, high-volume catering and/or convention facilities, and a large number of VIP and special service guests. May manage a large number of professional level and administrative sales, catering, and/or convention employee What we need from you Bachelor s degree / higher education qualification / equivalent in marketing or related field Four or more years of experience in a hospitality or hotel sales and marketing setting with direct supervisory experience over a sales team Strong knowledge of local businesses and business trends required Must speak local language(s) Other languages preferred
Posted 2 months ago
2 - 3 years
4 - 5 Lacs
Gurgaon
Work from Office
The Accounts Executive is responsible for generating sales orders (SO), finalizing commercial agreements, managing the accounts receivable process, ensuring timely collection of payments, maintaining accurate records, and supporting the financial management and planning of the company. You will: Process vendor invoices, ensure timely payments, and maintain ledgers. Reconcile GST input credit with GSTR-2B and assist in GST return filing. Deduct, file, and manage TDS returns and issue TDS certificates. Perform bank reconciliations, resolve discrepancies, and ensure accurate records. Take this first step towards your dream career and an insane learning path. Every Ginesys team member brings something unique to the table. Here s what we are looking for with this role. Essential Requirements: Education B.Com, M.Com, MBA (Finance), CA Inter, or CMA Inter. 2-3 years in Accounts Payable, GST, TDS, and Bank Reconciliation. Accounting software (Tally/SAP/ERP), Excel, and taxation knowledge. Detail-oriented, analytical, and good communication. Desirable Requirements: Experience with ERP systems (e.g., Odoo, SAP Tally, Zoho). Experience in commercial agreement finalization and sales order processing. Familiarity with accounting software is Plus.
Posted 2 months ago
2 - 3 years
4 - 5 Lacs
Chamba
Work from Office
The key responsibilities of this position are as given below: Maintaining dialysis machines and equipment. Cleaning dialysis machines and equipment Sanitizing and cleaning the machine are the dialysis treatment has taken place. Sanitizing and cleaning the surrounding area of the machine before the dialysis treatment can take place, so that the patient does not get infected. Monitoring the water treatment. The reprocessing of the dialyzer. Observing patients during treatment to monitor for signs of medical emergencies. Assisting with any patient questions or concerns. Educating patients on dialysis. Making alterations to treatment to maintain safe application. Working with nurses and doctors to administer the correct treatment for each Explaining the dialysis process to patients and their families. Monitoring the vascular access of the patient. Teaching patients about additional health care to enhance positive dialysis results. Prep patients and give local anesthesia. Create written reports on patient progress for doctors. Participating in the quality improvement of the Centre. Taking good and efficient care of the patient. Document the pre-dialysis specifications, which are inclusive of the weight of the patient, the temperature of the patient, and the other vital signs of the patient. 2. Other Indicative Requirements Educational Qualifications Degree / Diploma in Dialysis Functional / Technical Skills and Relevant Experience & Other requirements (Behavioural, Language, Certifications etc.) Min 2-3 years of experience in Dialysis Centre with good knowledge and skills. Good communication and documentation in English and Hindi Data analysis, reporting and presentation skills. Willingness to travel extensively in remote areas
Posted 2 months ago
5 - 6 years
8 - 9 Lacs
Bengaluru
Work from Office
As a Global Incident Team member, you will facilitate the response efforts for critical incident Incident management support covering all Incidents from Initiating bridge call start till Incident restoration. Coordinate major incidents in a following the sun mode, this role works 24/7 Ticket management analysis and follow-up till closure Overseeing the incident management process and team members involved in resolving the incident. Responding to a reported service incident, identifying the cause, and initiating the incident management process. Ensure we re meeting performance metrics / SLAs Prioritizing incidents according to their urgency, priority and impact on the business. Producing documents that outline incident protocols such as how to handle cybersecurity threats or how to correct server failures. Collaborating with the incident management team to ensure that all protocols are diligently followed. Logging all incidents and their resolution to see if there are recurring malfunctions. Adjusting the incident management process as required to ensure its effectiveness. Communicating with upper management if major issues are found in the IT system. Managing the incident team members by re-assigning workloads and re-scheduling non-urgent tasks. Aligning and coordinating activities between customer, vendor and internal teams. Our ideal candidate has: Bachelors degree in information technology, engineering, or a related field. At least 5 years experience working in IT service management, or a similar role. Strong knowledge of IT service management software including ITIL Excellent managerial skills and ability to collaborate with team members. Ability to analyze a high volume of technical data and work in a fast-paced environment. Strong problem solving, analytical, and time management skills. ITIL Foundation Certified CAE offers: an environment where your initiatives will be recognized and valued. the opportunity to travel internationally. the opportunity to work on a variety of projects on a multidisciplinary team. the opportunity to represent the organization at external conventions and conferences. the possibility to work from home occasionally. flexible schedules. attractive employee benefits.
Posted 2 months ago
2 - 4 years
5 - 7 Lacs
Chennai
Work from Office
Good knowledge in servicing of process instruments (Flow, Level, and Water Distribution Projects) Experience in servicing and maintenance of valves, flow meters, pressure, and level instruments Experience in handling water distribution projects, including pipeline erection, field instrument hook-up, and PLC automation (Relevant Experience also apply) Should have good communication skills Candidates from outside Chennai are preferred Guest house facility will be provided by the company Experience: 2 to 4 years (Freshers also apply) ITI / Diploma in Electrical, Electronics / TelecommunicationB.Tech / B.E. in Electronics/Telecommunication, Electrical and Electronics, Instrumentation
Posted 2 months ago
3 - 4 years
3 - 7 Lacs
Siliguri
Work from Office
Ensure the delivery of exceptional subject matter, adhering to industry standards and company policies. Implement and monitor service quality standards and procedures. Coordinate with various departments (e.g., flight operations, catering, security) to ensure seamless quality. Manage staff schedules, training, and performance evaluations. Maintain a thorough understanding of aviation industry regulations and hospitality best practices. Qualifications: Masters or Bachelors degree in Business Administration (BBA) with a specialization in Aviation Hospitality Services and Management or a related field. 3 years of experience in the aviation hospitality industry, preferably in a management role. Strong understanding of aviation operations, customer service principles, and hospitality management. Excellent communication, interpersonal, and leadership skills. Ability to work effectively in a fast-paced and demanding environment. Proficiency in relevant computer applications and software. Knowledge of aviation regulations and safety standards.
Posted 2 months ago
3 - 8 years
2 - 3 Lacs
Mohali, Chandigarh
Work from Office
Fortis Hospital Mohali is hiring F&B supervisor, interested candidates can share resume at baljinder.singh@fortishealthcare.com
Posted 2 months ago
9 - 12 years
13 - 15 Lacs
Kochi
Work from Office
JOB SUMMARY Assists in leading the property s segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR 4-year bachelors degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area. CORE WORK ACTIVITIES Developing Executing Sales Strategies Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment. Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business. Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS. Assists with the development and implementation of promotions, both internal and external. Maximizing Revenue Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals). Recommends booking goals for sales team members. Managing Sales Activities Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager. Participates in sales calls with members of sales team to acquire new business and/or close on business. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). Analyzing Reporting on Sales and Financial Data Analyzes market information by using sales systems and implements strategy to achieve property s financial room and catering goals. Assists Revenue Management with completing accurate six period projections. Reviews sales and catering guest satisfaction results to identify areas of improvement. Ensuring Exceptional Customer Service Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels. Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction. Empowers employees to provide excellent customer service. Observes service behaviors of employees and provides feedback to individuals and/or managers. Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement. Ensures that a customer recognition program is in effect throughout Sales. Executes and supports the company s Customer Service Standards and property s Brand Standards. Participates in and practices daily service basics of the brand. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company. Gains understanding of the property s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. Building Successful Relationships Develops and manages relationships with key stakeholders, both internal and external. Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative. Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements. Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Posted 2 months ago
5 - 7 years
17 - 20 Lacs
Kolkata
Work from Office
JOB SUMMARY Assists in leading the property s segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR 4-year bachelors degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area. CORE WORK ACTIVITIES Developing Executing Sales Strategies Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment. Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business. Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS. Assists with the development and implementation of promotions, both internal and external. Maximizing Revenue Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals). Recommends booking goals for sales team members. Managing Sales Activities Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager. Participates in sales calls with members of sales team to acquire new business and/or close on business. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). Analyzing Reporting on Sales and Financial Data Analyzes market information by using sales systems and implements strategy to achieve property s financial room and catering goals. Assists Revenue Management with completing accurate six period projections. Reviews sales and catering guest satisfaction results to identify areas of improvement. Ensuring Exceptional Customer Service Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels. Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction. Empowers employees to provide excellent customer service. Observes service behaviors of employees and provides feedback to individuals and/or managers. Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement. Ensures that a customer recognition program is in effect throughout Sales. Executes and supports the company s Customer Service Standards and property s Brand Standards. Participates in and practices daily service basics of the brand. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company. Gains understanding of the property s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. Building Successful Relationships Develops and manages relationships with key stakeholders, both internal and external. Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative. Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements. Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Posted 2 months ago
3 - 6 years
2 - 3 Lacs
Noida
Work from Office
Roles and Responsibilities Manage daily operations of the restaurant, including cash handling, customer service, and staff supervision. Ensure efficient inventory management to minimize waste and optimize stock levels. Handle payroll for all employees, ensuring timely payment and compliance with labor laws. Oversee food preparation, presentation, and quality control to maintain high standards.
Posted 2 months ago
4 - 7 years
5 - 6 Lacs
Pune
Work from Office
Assists the property s Banquets/Catering Department in the propertys reactive and proactive sales efforts with a focus on group and catering accounts. The position contributes to achieving revenue goals and the financial performance of the department. Assists in implementing the brand s service strategy and applicable brand initiatives in all aspects of the sales process. Position supports the administrative processes associated with the pre-event and post-event phases of an event and the associated transitions between all event phases. Assists the seamless turnover from sales to operations and back to sales while consistently delivering a high level of service. Ensures the team maximizes revenue opportunities by up-selling and accurately forecasting (catering and group rooms) all events. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required. CORE WORK ACTIVITIES Maximizing Revenue & Managing Profitability Solicits/books local catering business and develops group business. Assists in completing and distributing catering sales revenue and operation budgets and revenue forecasting. Tracks booking goals on a weekly basis and compiles incentive reports for distribution to catering leaders. Ensures that booking guidelines are followed and that catering leaders are maximizing space and revenue. Supports management team in creating and implementing a catering sales/marketing plan addressing revenue, customers and market. Managing Sales Activities Assists with selling, implementation and follow-through of catering promotions. Executes and supports the operational aspects of business booked (eg, generating proposal, writing contract, customer correspondence). Sells menu items, beverages, wines, and facilities including destination services, business center, and audio-visual services. Demonstrates knowledge and proficiency of how and when to impose deadlines and delegate tasks. Ensures catering leaders are generating lost business reports. Manages the catering sales efforts for the property including local and group/catering business. Distributes catering and group contracts before group arrival. Understands competitor offerings and effectively sells against them. Providing Exceptional Customer Service Interacts effectively with guests/clients, sales and kitchen, vendors, competitors, local community, catering associations and other property departments in order to ensure guest satisfaction. Supports company s customer service standards and property s brand standards. Participates in and practices daily service basics of the brand. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company. Gains understanding of the property s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.
Posted 2 months ago
0 - 3 years
2 - 4 Lacs
Pune
Work from Office
Contact appropriate individual or department (eg, Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (eg, rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales & Marketing (eg, filing, sending emails, typing, faxing). Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G. E. D. equivalent. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None
Posted 2 months ago
3 - 8 years
0 - 3 Lacs
Pune
Work from Office
Roles and Responsibilities Manage daily restaurant operations, ensuring smooth service delivery to customers. Oversee food preparation, cooking, and presentation to maintain high-quality standards. Supervise staff performance, providing guidance on customer service, safety protocols, and productivity improvement initiatives. Develop menus, plan meals, and manage inventory to minimize waste and optimize costs. Desired Candidate Profile 3-8 years of experience in catering or hospitality industry (CDP certification preferred). Strong knowledge of food costing, menu planning, and restaurant management principles. Excellent communication skills for effective team leadership and customer interaction. Ability to work flexible hours including evenings, weekends, and holidays as required by the business needs.
Posted 2 months ago
1 - 2 years
3 - 4 Lacs
Gurgaon
Work from Office
Role with a purpose in a fast-growing organization Collaborative culture Flexible working policy Subsidized Lunch Party culture Regular offsite Fun at work with gymnasium, table tennis, pool etc What you will do Oversee the day-to-day operations of the YouTube channel(s), ensuring smooth execution of content plans. Develop and implement content strategies to drive audience growth, engagement, and monetization. Collaborate with creators, editors, and designers to ensure high-quality video production. Maintain an upload schedule and ensure consistency in content delivery. Develop strategies to increase subscriber count, watch time, and retention rates. Plan and execute live streams, QA sessions, and interactive content. Track and analyze YouTube metrics (views, watch time, audience demographics, CTR, engagement rate). Prepare reports with insights and recommendations for content improvement. Adjust strategies based on real-time data and performance trends. Stay updated on YouTube algorithm changes, new features, and best practices. What you will need Bachelor s degree in Marketing, Digital Media, Communications, Film Production, or a related field. Proficiency in YouTube Studio, Google Analytics, and SEO tools. Strong understanding of video editing software (Adobe Premiere Pro, Final Cut Pro, etc) is a plus. Knowledge of YouTube monetization policies, ads, and brand collaborations. Has a comprehensive understanding of YouTube, should have a grasp of- Thumbnail, title, Description, SEO, Content etc Audit the batches Coordinate with the team for successful completion of the same planning launching of new batches Proven experience managing and producing content for YouTube channels, preferably in the educational domain. Should have an habit of checking YouTube studio multiple times a day. Intermediate to advanced proficiency in tools such as Adobe Photoshop, Canva, YouTube Studio, and all Social Media platforms. Ability to collect, collate, and structure data into readable and understandable formats.
Posted 2 months ago
8 - 13 years
10 - 15 Lacs
Gurgaon
Work from Office
Opportunity to work in a purpose-driven, fast-growing organization Collaborative and flexible working environment Subsidized lunches and regular offsites Access to gymnasium, table tennis, pool, and other recreational facilities Certified as a Great Place to Work About the Position: We are looking for impact-oriented, high performing individuals to drive B2B business sales across the assigned territory. Key Responsibility: Creation of Sales pipeline and lead generation. Effectively manage the sales funnel in the area, all the way from lead to conversion. Devise and execute strategy for overall business development in the assigned area. To conduct product demo and academic discussions with schools. Maintain relationships with key client stakeholders in the area. Travel across the assigned areas to drive penetration even the remote areas. Negotiate contracts and close agreements to maximize win-win for successful partnerships. Maintain the CRM with timely and accurate information. Adherence to the sales process. Preferred experience: Minimum 3 years of relevant experience in B2B K-12 Testprep industry.
Posted 2 months ago
6 - 11 years
8 - 13 Lacs
Gurgaon
Work from Office
Role with a purpose in a fast-growing organization Collaborative culture Flexible working policy Subsidized Lunch Party Culture Free lunches and dinners Regular off sites Fun at work with gymnasium, table tennis, pool etc We are a Great Place to Work certified organization. Applications Open : January Batch of the Faculty Excellence Program Are you passionate about teaching and ready to make a difference in the world of online educationThis is your chance to become a part of Adda247 and StudyIQ India s leading EdTech platforms. The Faculty Excellence Program is a carefully designed initiative to identify, train, and empower talented educators. With expert guidance, hands-on learning, and a pathway to a thriving teaching career, this program is your gateway to shaping the future of education. What s in Store for You Comprehensive Training : A one-month program designed and led by founders, senior teachers, and industry leaders. Stipend : Earn 15,000 during the training period. Career Opportunity : Top performers will secure full-time teaching roles at Adda247 and StudyIQ. Rapid Career Growth : Benefit from appraisals every six months, ensuring fast-track professional growth. Who Can Apply Fresh graduates eager to kickstart their teaching career. Educators with up to 2 years of experience looking to refine their skills. Passionate individuals who want to make an impact through innovative online teaching
Posted 2 months ago
1 - 6 years
3 - 8 Lacs
Gurgaon
Work from Office
Role with a purpose in a fast-growing organization Collaborative culture Flexible working policy Subsidized Lunch Party Culture Free lunches and dinners Regular off sites Fun at work with gymnasium, table tennis, pool etc What you will do If you are passionate about creating a Great Place to Work by nurturing a positive, fun and impact driven organization then this role is for you. Expect to be challenged and energized as you would be part of revolutionizing student learning experience in India. Your responsibilities include: Prepare the classroom lectures for live sessions Make good representable PPTs for easy understanding of students Take the classes given as per syllabus! Record video lectures and ensure comprehensive subject coverage as per exam pattern. Manage the online doubt-clearing sessions for the users. Build the video solutions for all the tests administered on the platform. Review the content and ensure it is updated as per the latest exam pattern. Key Requirements: At least 1- 6 years of experience of teaching. Familiar with video recording and live streaming Effective communication skills - English and Hindi Decent knowledge of exam patterns. Education Qualification; Any Bachelor Degree and above. Experience: Total year of experience should have 1 to 6 years.
Posted 2 months ago
4 - 8 years
6 - 10 Lacs
Gurgaon
Work from Office
Role with a purpose in a fast-growing organization Collaborative culture Flexible working policy Subsidized Lunch Party culture Regular off sites Fun at work with gymnasium, table tennis, pool etc What you will do 1. Develop CSIR NET content in the form of questions/notes/books, write easy-to-understand solutions 2. Analyze and research exam patterns, types of questions, and difficulty level to remain updated with the latest trends of questions asked in NET exams. 3. Work on user feedback collected from multiple channels for questions as well as tests and notes. 4. Understanding the student preparation cycle and making content for his best preparation. What you will need 1. Must have appeared in CSIR NET/ GATE and holding a Master s/ Bachelor s degree in the same discipline or its equivalent is preferred. 2. Strong hold on NET subject 3. Should have previous knowledge/experience of NET content creation. 4. An enthusiastic individual who would like to make a difference in the education sector in India. 5. Should have a strong passion for education, and be willing to learn new things. 6. Self-driven, creative and motivated with strong adherence to deadlines and learning. 7. Working knowledge of Tech tools like G Suite, Excel and GPT/AI. 8. Good interpersonal skills.
Posted 2 months ago
5 - 6 years
11 - 14 Lacs
Mumbai
Work from Office
The Head Chef plays a crucial role in the kitchen and overall operations of a restaurant, hotel, or catering service. This position requires a seasoned culinary expert who has the experience and creativity to lead kitchen staff and deliver exceptional dishes that meet high standards. The Head Chef is responsible for developing the menu, managing food costs, ensuring food safety, and uplifting the culinary experience for guests. This role is important not only in maintaining the restaurants reputation but also in driving customer satisfaction and repeat business. The Head Chef sets the tone for the kitchen environment, fostering a culture of collaboration and innovation among staff members. As the leader of the culinary team, they also play a role in training new chefs, ensuring that preparation methods are executed at a high standard, and adapting to seasonal offerings. A successful Head Chef balances both creative culinary skills and efficient kitchen management to work harmoniously towards the establishments goals. Key Responsibilities Develop and create innovative and diverse menus that reflect the restaurants identity. Oversee the day-to-day operations of the kitchen and manage kitchen staff. Ensure high food quality, presentation, and taste are consistently delivered. Manage food inventory and procure necessary ingredients while controlling costs. Maintain cleanliness and organization in the kitchen ensuring compliance with health regulations. Train, mentor, and evaluate kitchen staff performance to enhance their skills. Collaborate with front-of-house staff to ensure seamless service. Adjust menu offerings based on seasonal availability and customer feedback. Conduct regular quality checks and implement appropriate actions based on evaluations. Implement safety and sanitation protocols to maintain a safe kitchen environment. Plan and execute special events and catering services. Monitor kitchen equipment for maintenance and repair needs, managing operational costs. Plan staff schedules and roster shifts to ensure adequate kitchen coverage. Maintain a positive work environment through effective communication and leadership. Stay updated with industry trends and incorporate innovative culinary techniques. Required Qualifications High school diploma or equivalent; Culinary Arts qualification preferred. Proven experience as a Head Chef or in a similar role for at least 5 years. In-depth knowledge of various cooking methods, ingredients, and cuisines. Excellent leadership skills with experience managing a diverse team. Strong understanding of food safety standards and regulations. Experience in menu planning and cost control. Ability to work in a high-pressure environment and meet deadlines. Excellent communication and interpersonal skills. Creativity in culinary presentation and ideas. Strong organizational and time-management skills. Ability to handle constructive criticism and adapt accordingly. Familiarity with kitchen equipment and tools. High level of physical stamina and resilience. Availability to work evenings, weekends, and holidays, as needed. Certification in food safety and management is an advantage. Passion for cooking and a commitment to culinary excellence.
Posted 2 months ago
1 - 4 years
6 - 9 Lacs
Noida
Work from Office
Career County is looking for CHEF to join our dynamic team and embark on a rewarding career journey. A Chef is responsible for overseeing the preparation of food and managing the kitchen of a restaurant, hotel, or other food service establishment Here is a comprehensive job description for the role:Overview: The Chef will lead the kitchen team in the preparation and presentation of high-quality dishes, and will ensure that the kitchen operates efficiently and effectively Responsibilities:Create and implement menus, recipes, and cooking techniques, while continuously improving and updating the menu offerings Supervise and train kitchen staff, including line cooks, sous chefs, and other kitchen personnel Ensure the kitchen operates in a clean, safe, and organized manner
Posted 2 months ago
12 - 18 years
32 - 37 Lacs
Bengaluru
Work from Office
The Role - As the Senior Director of Customer Onboarding Implementation , you will define and execute the strategic vision for a global, fully remote onboarding organization , ensuring customers successfully realize value in a net-new product category within a rapidly evolving industry. This role is pivotal in driving revenue retention, customer advocacy, and long-term success , positioning Sprinto as a leading challenger in a highly competitive market dominated by well-funded incumbents . You will build, scale, and optimize a high-impact onboarding function, balancing operational efficiency with exceptional customer engagement . Success in this role requires a blend of strategic clarity and hands-on execution , enabling Sprinto to scale towards $100M ARR and beyond while maintaining best-in-class customer onboarding experiences. What are the key responsibilities of the role Define Execute Onboarding Strategy - Develop a scalable, value-driven onboarding approach that enhances retention, advocacy, and product adoption . Leadership Team Development - Recruit, mentor, and grow a globally distributed, high-performing onboarding team in a fully remote environment . Drive Adoption in a New Product Category - Enable customers to navigate GRC automation , a novel and complex space, through education, enablement, and adoption strategies . Hands-On Customer Engagement - Work closely with key customers to understand evolving use cases , identify pain points, and influence product evolution . Cross-Functional Collaboration - Align onboarding efforts with Sales, Success, Support, Product, and Marketing to drive an effective go-to-market strategy. Onboarding at Scale - Manage hundreds of concurrent onboarding journeys , leveraging automation, analytics, and scalable frameworks to maximize efficiency, retention, and product adoption. What are the key requirements of the role 12+ years of experience in B2B SaaS onboarding, customer success, or implementation , with 5+ years in a senior leadership role . Proven track record in scaling onboarding functions in a high-growth, multi-product environment , catering to both SMB and Enterprise segments . Strong technical acumen with expertise in product implementation, API integrations, and automation . Hands-on leadership in a remote setup - ability to hire, develop, and lead globally distributed teams while maintaining a culture of high performance and accountability . Data-driven mindset - strong grasp of onboarding tools, analytics, and automation to measure and optimize onboarding success. Exceptional stakeholder management - ability to influence cross-functional teams, executives, and customers . Preferred: Experience in compliance, GRC, cybersecurity , and scaling onboarding for global markets . Benefits - Remote First Policy. 5 Days Working With FLEXI Hours. Group Medical Insurance (Parents, Spouse, Children). Group Accident Cover. Company Sponsored Device. Education Reimbursement Policy.
Posted 2 months ago
3 - 10 years
6 - 10 Lacs
Bengaluru
Work from Office
Take end-to-end responsibility for hiring, talent management, PL, and customer satisfaction metrics for all the regions we operate in Work closely with the founders to prioritize the markets to focus on, build and refine the GTM for each market, and build the team to launch in the chosen markets. Must-Have Skills 3-10 years of experience leading food servicing operations at a restaurant chain, corporate catering company, or similar environments At least 2 years of experience managing PL targets and Hiring goals Strong first-principle thinking Openness to wear multiple hats as might be required at the early stages of a startup Strong emotional quotient, and communication skills Good to have Skills Bachelors or Masters in Food science, Hotel Management, or Business Management Experience working with a new age food servicing startup would be a plus
Posted 2 months ago
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The catering industry in India is growing rapidly, with an increasing demand for skilled professionals in this field. Catering jobs offer a wide range of opportunities for individuals who are passionate about food and hospitality. Whether you are a chef, event planner, or food service manager, there are plenty of options available in the catering industry in India.
If you are looking for catering jobs in India, here are 5 major cities where you can find active hiring for catering roles: 1. Mumbai 2. Delhi 3. Bangalore 4. Kolkata 5. Chennai
The salary range for catering professionals in India varies based on experience and skill level. Entry-level positions such as kitchen assistants or servers may start at around INR 10,000 per month, while experienced chefs or catering managers can earn upwards of INR 50,000 per month.
In the catering industry, a career typically progresses from entry-level positions such as kitchen assistants or servers to more specialized roles such as chefs, event planners, or catering managers. With experience and additional training, professionals can advance to senior positions and take on more responsibilities in managing catering operations.
In addition to culinary skills, catering professionals are often expected to have skills in event planning, customer service, time management, and budgeting. Strong communication skills, creativity, and the ability to work well under pressure are also important qualities for success in the catering industry.
As you explore catering jobs in India, remember to showcase your skills and experience confidently during interviews. With the right preparation and a positive attitude, you can find rewarding opportunities in the catering industry and take your career to new heights. Good luck!
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