712 Catering Jobs - Page 2

Executive Assistant ? Mastercard is a global technology company in the payments industry. We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Overview: We are seeking a highly organized and proactive Executive Assistant to provide comprehensive administrative and operational support to a fast-paced executive and their leadership team. This role is crucial in ensuring smooth day-to-day department operations, enabling our leaders to focus on strategic initiatives. The ideal candidate will be a meticulous planner, an exceptional communicator, and a trusted partner who can anticipate needs, manage complex schedules, and maintain the highest standards of professionalism and confidentiality. The Role: * Efficiently manage complex calendars for the assigned executive, including scheduling internal and external meetings, appointments, and conferences across multiple time zones. Anticipate scheduling conflicts and proactively propose solutions, prioritizing commitments effectively. * Prepare and distribute pre-meeting materials and agendas, ensuring executives are well-prepared for all engagements. * Makes travel arrangements, both domestic and international, for senior staff including booking flights, cars and hotels. Processes visa applications when necessary. * Plans and coordinates events, on or off site, with both internal and external participants. Coordinates with guest speakers, catering, venue booking and other event specific needs. * Manages expense reporting in-line with company Travel and Entertainment policy. * Creates and edits presentations, and other communications. * Researches complex issues on behalf of the executive. * Manages adhoc administrative programs for the department and utilizes spreadsheets or databases to monitor departmental information and generate reports. * Supports the onboarding of new team members. * Serve as administrative liaison with others within and outside the company. * May monitor and coordinate work of other employees or temporaries. All About You and What you need to bring: * Minimum of 5-7 years of progressive experience as an Executive Assistant, preferably supporting senior-level executives in a fast-paced, complex corporate environment. * Proven ability to manage multiple priorities, strong attention to detail, and a high degree of accuracy. * Outstanding written and verbal communication skills, with the ability to interact professionally and articulately with all levels of staff and external contacts. * Expert-level proficiency with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and experience with various collaboration tools (e.g., Microsoft Teams, Zoom, SharePoint), and expense reporting. * A true people person who fosters positive relationships and collaborates effectively with internal teams and external partners. * Demonstrates a collaborative spirit, actively contributes to team goals, and supports colleagues to achieve shared success. * Demonstrated ability to handle sensitive information with the utmost discretion and maintain strict confidentiality. * A self-starter who anticipates needs, identifies potential issues, and proposes solutions without constant supervision.

Description Associate - Budget Analyst About us WRI India, an independent charity legally registered as the India Resources Trust, provides objective information and practical proposals to foster environmentally sound and socially equitable development. Through research, analysis, and recommendations, WRI India puts ideas into action to build transformative solutions to protect the earth, promote livelihoods, and enhance human well-being. We are inspired by and associated with World Resources Institute (WRI), a global research organization. Currently over 250 researchers are working with WRI India in our offices at Delhi, Mumbai and Bengaluru. Our mission and values: WRI s mission is to move human society to live in ways that protect Earth s environment and its capacity to provide for the needs and aspirations of current and future generations. Our values are shared ideals that bind us together: Integrity, Innovation, Urgency, Independence and Respect. Our culture: WRI is committed to advancing gender and social equity for human well-being in our mission including equal opportunities in employment. All qualified applicants will receive consideration for employment without regard to race, ethnicity, religion, sex, national origin, age, caste, marital status, sexual orientation, gender identity and expression, disability, or protected Veteran status Overview for Operations WRI Operations team supports the crucial front-line work of the organization, they directly interact and work with Donors, Partners, Government agencies, Statutory bodies, Trustees, Vendors, and Consultants in fielding their inquiries, providing support at all the fronts and solving problems. So that the WRI programs can be implemented without any hurdles and the program staff and researchers can develop high quality research documents, plans and implement the programs at the field level. WRI operations team consists of various functions such as Budget and Finance, Grants and Contracts, Legal Counsel, Human Resource, IT and Facilities management. Each role comes under the purview of operations and each function lead reports to the Director Operations and Director Operations report to the CEO of the Organization. WRI Operations team strive for operational excellence across all functions starting with the recruitment, retention and management of WRI s staff, our most important asset. We manage our endowment, the contributions entrusted to us, and our facilities in ways that are in line with our values and advance our mission. We maintain strict budgetary planning and financial controls to ensure that all contributions are managed in compliance with donors wishes. Job Highlight: WRI India is seeking a motivated, detail-oriented and organized individual to support its operational and administrative activities. In this role, you will work on maintaining budgets for complex and multi-faceted grants, tracking expenditures, monitoring contracts and sub-agreements, event management, and other administrative, operational, and support tasks as needed. What you will do: Financial Management (30%): Update and maintain project budgets utilizing WRI s budgeting and forecasting software (TM1) Work closely with the Operations Manager to maintain the accuracy of budget forecasting and minimize variance from planned targets. Actively coordinate and collaborate with the accounting team, payments team, HR and other program teams. Coordinate with the program team for completion of timesheets, expense reporting, etc. Coordinates with project teams to support their ad hoc financial expenditures for outreach, communication/engagement and delivery efforts Ensures team compliance with terms and conditions of complex grant and contract agreements Contracts Management (30%): Process documentation for agreements, contracts, sub grants, work authorizations, and purchase orders; Monitor performance against contract requirements; Work with partners to help them understand and meet sub grant and contract requirements; Maintain supporting reports throughout the duration of contracts and sub grants; Process invoices and payments for partners in compliance with WRI s policies; Provides guidance to partner organizations and consultants to ensure their compliance with funder policies, while proactively and professionally communicating with partners and consultants. Conference, Event & Travel Support (20% time) Coordinate conference and event logistics for domestic and international workshops, including venue and catering, equipment/translators etc.; Provide travel and visa support to the team; Supports teams with financial management for conference and event logistics as needed, including participant travel Administration (20% time) Coordinates and schedules team meetings and assists in coordination of team s annual planning processes Update and maintain new hire staffing information with operations Coordinate recruitment and manage onboarding of new staff members and interns, if needed; Manage various program, department, and organizational trackers Other duties may be assigned What you will need: Bachelors degree in a related field (i.e. Business, Finance, Economics, Accounting) Two+ years of relevant, full-time work experience, preferably in financial management, budgeting, administration, or nonprofit operations Must be adaptable to rapidly changing priorities and have the ability to manage multiple projects with varying deadlines Attention to deadlines particularly with regard to grant compliance and monitoring sub grant and contract relationships Strong process orientation with sensitivity to quality, timelines, and organizational systems Strong writing, database management, and proofreading skills Excellent written and oral communication skills, including the ability to work well in a team Strong computer skills including high level of comfort with Microsoft Office (Excel, Word, PowerPoint, Outlook), web-based communications (Skype, Zoom), and CRM database (Salesforce). Budgeting experience with Excel, or other budgeting software is highly desirable Ability to work independently with minimal supervision

Our Purpose Title and Summary Executive Assistant Who is Mastercard? Mastercard is a global technology company in the payments industry. We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Overview: We are seeking a highly organized and proactive Executive Assistant to provide comprehensive administrative and operational support to a fast-paced executive and their leadership team. This role is crucial in ensuring smooth day-to-day department operations, enabling our leaders to focus on strategic initiatives. The ideal candidate will be a meticulous planner, an exceptional communicator, and a trusted partner who can anticipate needs, manage complex schedules, and maintain the highest standards of professionalism and confidentiality. The Role: * Efficiently manage complex calendars for the assigned executive, including scheduling internal and external meetings, appointments, and conferences across multiple time zones. Anticipate scheduling conflicts and proactively propose solutions, prioritizing commitments effectively. * Prepare and distribute pre-meeting materials and agendas, ensuring executives are well-prepared for all engagements. * Makes travel arrangements, both domestic and international, for senior staff including booking flights, cars and hotels. Processes visa applications when necessary. * Plans and coordinates events, on or off site, with both internal and external participants. Coordinates with guest speakers, catering, venue booking and other event specific needs. * Manages expense reporting in-line with company Travel and Entertainment policy. * Creates and edits presentations, and other communications. * Researches complex issues on behalf of the executive. * Manages adhoc administrative programs for the department and utilizes spreadsheets or databases to monitor departmental information and generate reports. * Supports the onboarding of new team members. * Serve as administrative liaison with others within and outside the company. * May monitor and coordinate work of other employees or temporaries. All About You and What you need to bring: * Minimum of 5-7 years of progressive experience as an Executive Assistant, preferably supporting senior-level executives in a fast-paced, complex corporate environment. * Proven ability to manage multiple priorities, strong attention to detail, and a high degree of accuracy. * Outstanding written and verbal communication skills, with the ability to interact professionally and articulately with all levels of staff and external contacts. * Expert-level proficiency with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and experience with various collaboration tools (e.g., Microsoft Teams, Zoom, SharePoint), and expense reporting. * A true people person who fosters positive relationships and collaborates effectively with internal teams and external partners. * Demonstrates a collaborative spirit, actively contributes to team goals, and supports colleagues to achieve shared success. * Demonstrated ability to handle sensitive information with the utmost discretion and maintain strict confidentiality. * A self-starter who anticipates needs, identifies potential issues, and proposes solutions without constant supervision.

Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all food preparation areas (e.g., banquets, room service, restaurants, bar/lounge and employee cafeteria) and all support areas (e.g., dish room and purchasing). CANDIDATE PROFILE Education and Experience High school diploma or GED; 6 years experience in the culinary, food and beverage, or related professional area. OR 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 4 years experience in the culinary, food and beverage, or related professional area. CORE WORK ACTIVITIES Leading Kitchen Operations for Property Leads kitchen management team. Provides direction for all day-to-day operations. Understands employee positions well enough to perform duties in employees absence or determine appropriate replacement to fill gaps. Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serving as a role model to demonstrate appropriate behaviors. Ensures property policies are administered fairly and consistently. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Supervises and coordinates activities of cooks and workers engaged in food preparation. Demonstrate new cooking techniques and equipment to staff. Setting and Maintaining Goals for Culinary Function and Activities Develops and implements guidelines and control procedures for purchasing and receiving areas. Establishes goals including performance goals, budget goals, team goals, etc. Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety. Manages department controllable expenses including food cost, supplies, uniforms and equipment. Participates in the budgeting process for areas of responsibility. Knows and implements the brands safety standards. Ensuring Culinary Standards and Responsibilities are Met Provides direction for menu development. Monitors the quality of raw and cooked food products to ensure that standards are met. Determines how food should be presented, and create decorative food displays. Recognizes superior quality products, presentations and flavor. Ensures compliance with food handling and sanitation standards. Follows proper handling and right temperature of all food products. Ensures employees maintain required food handling and sanitation certifications. Maintains purchasing, receiving and food storage standards. Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. Ensuring Exceptional Customer Service Provides and supports service behaviors that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Interacts with guests to obtain feedback on product quality and service levels. Responds to and handles guest problems and complaints. Empowers employees to provide excellent customer service. Establishes guidelines so employees understand expectations and parameters. Ensures employees receive on-going training to understand guest expectations. Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. Managing and Conducting Human Resource Activities Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Ensures employees are treated fairly and equitably. Trains kitchen associates on the fundamentals of good cooking and excellent plate presentations. Administers the performance appraisal process for direct report managers. Interacts with the Banquet Chef and Catering department on training regarding food knowledge and menu composition. Observes service behaviors of employees and provides feedback to individuals and or managers. Manages employee progressive discipline procedures for areas of responsibility. Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process. Additional Responsibilities Provides information to executive teams, managers and supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. .

Assists in leading the property s segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR 4-year bachelors degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area. CORE WORK ACTIVITIES Developing & Executing Sales Strategies Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment. Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business. Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS. Assists with the development and implementation of promotions, both internal and external. Maximizing Revenue Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals). Recommends booking goals for sales team members. Managing Sales Activities Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager. Participates in sales calls with members of sales team to acquire new business and/or close on business. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). Analyzing & Reporting on Sales and Financial Data Analyzes market information by using sales systems and implements strategy to achieve property s financial room and catering goals. Assists Revenue Management with completing accurate six period projections. Reviews sales and catering guest satisfaction results to identify areas of improvement. Ensuring Exceptional Customer Service Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels. Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction. Empowers employees to provide excellent customer service. Observes service behaviors of employees and provides feedback to individuals and/or managers. Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement. Ensures that a customer recognition program is in effect throughout Sales. Executes and supports the company s Customer Service Standards and property s Brand Standards. Participates in and practices daily service basics of the brand. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company. Gains understanding of the property s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. Building Successful Relationships Develops and manages relationships with key stakeholders, both internal and external. Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative. Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements. Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers. .

Exhibits culinary talents by personally performing tasks while assisting in leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility. Assists in supervising all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all food preparation areas (e.g., banquets, room service, restaurants, bar/lounge and employee cafeteria) and all support areas (e.g., dish room and purchasing) as applicable. CANDIDATE PROFILE Education and Experience High school diploma or GED; 6 years experience in the culinary, food and beverage, or related professional area. OR 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 4 years experience in the culinary, food and beverage, or related professional area. CORE WORK ACTIVITIES Assisting in Leading Kitchen Operations for Property Provides direction for all day-to-day operations. Understands employee positions well enough to perform duties in employees absence or determine appropriate replacement to fill gaps. Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serving as a role model to demonstrate appropriate behaviors. Ensures property policies are administered fairly and consistently. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Supervises and coordinates activities of cooks and workers engaged in food preparation. Demonstrate new cooking techniques and equipment to staff. Setting and Maintaining Goals for Culinary Function and Activities Develops and implements guidelines and control procedures for purchasing and receiving areas. Establishes goals including performance goals, budget goals, team goals, etc. Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety. Manages department controllable expenses including food cost, supplies, uniforms and equipment. Participates in the budgeting process for areas of responsibility. Knows and implements the brands safety standards. Ensuring Culinary Standards and Responsibilities are Met Provides direction for menu development. Monitors the quality of raw and cooked food products to ensure that standards are met. Determines how food should be presented, and create decorative food displays. Recognizes superior quality products, presentations and flavor. Ensures compliance with food handling and sanitation standards. Follows proper handling and right temperature of all food products. Ensures employees maintain required food handling and sanitation certifications. Maintains purchasing, receiving and food storage standards. Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. Ensuring Exceptional Customer Service Provides and supports service behaviors that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Interacts with guests to obtain feedback on product quality and service levels. Responds to and handles guest problems and complaints. Empowers employees to provide excellent customer service. Establishes guidelines so employees understand expectations and parameters. Ensures employees receive on-going training to understand guest expectations. Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. Managing and Conducting Human Resource Activities Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Ensures employees are treated fairly and equitably. Trains kitchen associates on the fundamentals of good cooking and excellent plate presentations. Administers the performance appraisal process for direct report managers. Interacts with the Banquet Chef and Catering department on training regarding food knowledge and menu composition. Observes service behaviors of employees and provides feedback to individuals and or managers. Manages employee progressive discipline procedures for areas of responsibility. Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process. Additional Responsibilities Provides information to executive teams, managers and supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. .

Key Areas of Responsibilities Ability to handle large amount of executions across multiple clients Knowledge of Omnesys platform (ALGOs and otherwise) Making sure Risk Management limits and margins are well within control Catering to clients EOD confirms and other requirements Requirements Institutional trading experience of 3-5yrs handling Directional orders Rollover lists Highly proficient in MS Excel ALGO functionalities Good communication skills Knowhow of VBA / Python will be given higher weight The candidate must have Post Graduate Degree or be a graduate with relevant specialization Stay informed on CITIC CLSA Job Opportunities

About VSM Software VSM Software (P) Ltd is an ISO certified company catering to the global needs of Pharma and Banking industries. In both these verticals, we offer solutions and services in specific areas. VSM has Strong founding team based in India and the US A great leadership team who come with high levels of educational qualifications and relevant industry experience Skilled and trained IT and Subject Matter professionals We have a local presence in 5 countries and are further expanding our delivery reach. About the team The Application Support L2 team provides advanced technical support for business applications. They handle escalated issues from the L1 support team, troubleshoot complex problems, and ensure the stability and performance of applications. Responsibilities include investigating and resolving software bugs, performing system configurations, and collaborating with development teams for fixes or updates. The L2 team also monitors system performance, assists with user training, and provides detailed incident reports. Their goal is to maintain smooth operation, minimize downtime, and enhance the user experience by addressing technical issues efficiently. Responsibilities Handle escalated issues from the L1 team, troubleshoot complex application problems, and resolve issues pertaining to CBS application Log, track, and resolve incidents within defined SLAs (Service Level Agreements), ensuring minimal disruption to business operations Continuously monitor application performance and availability, proactively addressing issues to prevent downtime Work closely with developers to identify, diagnose, and fix application issues, including implementing patches and updates Perform application configurations, fine-tuning, and adjustments to enhance performance and scalability Assist end-users with application issues, provide guidance on best practices, and deliver training where necessary

VSM Software (P) Ltd is an ISO certified company catering to the global needs of Pharma and Banking industries. In both these verticals, we offer solutions and services in specific areas. VSM has Strong founding team based in India and the US A great leadership team who come with high levels of educational qualifications and relevant industry experience Skilled and trained IT and Subject Matter professionals We have a local presence in 5 countries and are further expanding our delivery reach. About the team The Application Support L1 team provides the first line of assistance for users experiencing issues with software applications. Their responsibilities include monitoring systems, responding to user queries, troubleshooting basic technical issues, and resolving common problems such as login errors or software malfunctions. They escalate more complex issues to higher-level support teams if necessary and ensure smooth application operation by following predefined processes. The L1 team also helps with documentation, updating users on ticket statuses, and ensuring timely resolution of issues to maintain customer satisfaction. Responsibilities Respond to user inquiries and provide assistance for application-related issues Identify and resolve basic technical problems and errors in applications Monitor application performance and system alerts to ensure uptime Document issues in the ticketing system and track their status Escalate unresolved or complex issues to L2 or higher support teams Provide basic training and guidance to users on application features and functionalities Maintain and update user manuals, FAQs, and knowledge base articles

About VSM Software VSM Software (P) Ltd is an ISO certified company catering to the global needs of Pharma and Banking industries. In both these verticals, we offer solutions and services in specific areas. VSM has Strong founding team based in India and the US A great leadership team who come with high levels of educational qualifications and relevant industry experience Skilled and trained IT and Subject Matter professionals We have a local presence in 5 countries and are further expanding our delivery reach. About the team The LR and L1 Support teams are critical components of IT services, focusing on providing frontline technical assistance to clients. The L1 Support team handles the initial point of contact, addressing common technical issues such as troubleshooting software and hardware problems, resetting passwords, and assisting with system access. The team is adept at resolving high-volume, low-complexity queries, ensuring smooth operations for users. Meanwhile, the LR (Level Resolution) team focuses on more complex issues that require in-depth analysis and technical expertise, often escalating cases that cannot be resolved by L1. Together, both teams ensure timely and effective support, maintaining system uptime and customer satisfaction. Responsibilities of LR Role Diagnose the underlying cause of recurring incidents. Coordinate with other support teams to develop long-term solutions. Work closely with developers to resolve bugs and suggest improvements. Test patches or updates before they are released to production. Analyze incident trends to minimize future occurrences. Ensure proper documentation of resolutions for knowledge sharing. Ensure timely resolution of issues based on Service Level Agreements (SLAs). Provide detailed reports on incidents and solutions for management reviews. Continuously update internal processes to improve efficiency. Create and update technical documentation and knowledge bases. Responsibilities of L1 Role Act as the first point of contact for users or customers through phone, chat, or email. Log incidents or service requests in the ticketing system. Diagnose and resolve simple technical issues (e. g. , password resets, connectivity issues). Escalate unresolved issues to L2 support when needed. Monitor systems and networks for alerts and errors. Ensure timely response to service disruptions or outages. Provide instructions and FAQs for common issues. Maintain detailed records of tickets and resolutions. Keep customers informed about the status of their requests. Escalate incidents to the appropriate teams (e. g. , L2, L3) as per SLAs.

The Catering Sales Manager is responsible for contracting and closing local catering and social business and ensuring that business is turned over properly and in a timely fashion for quality service delivery. The position is responsible for achieving catering revenue goals by actively up-selling each business opportunity to maximize revenue. The incumbent implements the brand s service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional. OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required. CORE WORK ACTIVITIES Managing Sales Activities Manages sales efforts for the hotel including local corporate and social catering. Works collaboratively with off-property sales channels (eg, Sales Office, Area Sales, EST) to ensure sales efforts are coordinated, complementary and not duplicative. Responds to incoming catering opportunities for the hotel. Identifies, qualifies and solicits new catering business to achieve personal and hotel revenue goals. Understands the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc and knows how to sell against them. Closes the best opportunities for the hotel based on market conditions and hotel needs. Uses negotiating skills and creative selling abilities to close on business and negotiate contracts. Designs, develops and sells creative catered events. Maximizes revenue by up-selling packages and creative food and beverage. Manages catering sales revenue and operation budgets, and provides forecasting reports. Develops menus which drive sales. Executes and supports the operational aspects of business booked (eg, generating proposal, writing contract, customer correspondence). Participates in and practices daily service basics of the brand. Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders. Ensures successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and the company. Providing Exceptional Customer Service Interacts effectively with sales, kitchen, vendors, competitors, local community, catering associations and other hotel departments in order to ensure guest satisfaction. Executes and supports the company s Customer Service Standards and hotel s Brand Standards. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company. Gains understanding of the hotel s primary target customer and service expectations; serve the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. Develops a close working relationship with operations to ensure execution of strategies at the hotel level. Additional Responsibilities Performs other duties, as assigned, to meet business needs. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

VSM Software (P) Ltd is an ISO certified company catering to the global needs of Pharma and Banking industries. In both these verticals, we offer solutions and services in specific areas. VSM has Strong founding team based in India and the US A great leadership team who come with high levels of educational qualifications and relevant industry experience Skilled and trained IT and Subject Matter professionals We have a local presence in 5 countries and are further expanding our delivery reach. About the team The Cloud + DevOps team consists of professionals dedicated to optimizing software development and deployment processes through automation, continuous integration, and cloud infrastructure management. They specialize in configuring scalable cloud environments, streamlining CI/CD pipelines, and ensuring system reliability and security. By leveraging tools like Docker, Kubernetes, Jenkins, and leading cloud platforms such as AWS, Azure, and Google Cloud, the team ensures high availability, faster releases, and efficient infrastructure management to support business growth. Responsibilities Strong knowledge of DevOps methodology including server architecture, operating systems and networks Ability to diagnose and resolve complex technical issues effectively and efficiently. Analyse problems that L1 could not resolve and apply their deeper technical knowledge to find solutions. Understanding customer requirements and project KPIs Implementing various development, testing, automation tools, and IT infrastructure Setting up tools and required infrastructure Defining and setting development, testing, release, update, and support processes for DevOps operation Have the technical skills to review, verify, and validate the software code developed in the project Troubleshooting techniques and fixing the code bugs Selecting and deploying appropriate CI/CD tools Strive for continuous improvement and build continuous integration, continuous development, and constant deployment pipeline ( CI/CD Pipeline)

HIRING... Position Title: Sous Chef Reports To: Executive Chef / Site Manager / Unit Manager Location: Greater Noida Role Description: The purpose of this position is to prepare food as per Sodexo & client standards Key Responsibilities • Master in Multi-Cuisines Plans menu for School/University Cafeteria and events. • Schedules and coordinates the work of chefs, cooks and other kitchen employees to assure that food preparation is economical and technically correct and within budgeted labor cost goals. • Approves the requisition of products and other necessary food supplies. • Ensures that high standards of sanitation, cleanliness and safety are maintained throughout all kitchen areas at all times. • Establishes controls to minimize food and supply waste and theft. • Safeguards all food preparation employees by implementing training to increase their knowledge about safety, sanitation and accident prevention principles. • Develops standard recipes and techniques for food preparation and presentation which help to assure consistently high quality and to minimize food costs; exercises portion control for all items served and assists in establishing menu selling prices. • Prepares necessary data for applicable parts of the budget; projects annual food, labor and other costs and monitors actual financial results; takes corrective action as necessary to help assure that financial goals are met. • Attends food and beverage staff and management meetings. • Consults with the Food & Beverage Director about food production aspects of special events being planned. • Cooks or directly supervises the cooking of items that require skillful preparation. • Ensures proper staffing for maximum productivity and high standards of quality; controls food and payroll costs to achieve maximum profitability. • Evaluates food products to assure that quality standards are consistently attained. • Interacts with food and beverage management to assure that food production consistently exceeds the expectations of members and guests. • In conjunction with F&B management team, assist in maintaining a high level of service principles in accordance with established standards. • Evaluates products to assure that quality, price and related goods are consistently met. • Develops policies and procedures to enhance and measure quality; continually updates written policies and procedures to reflect state-of-the-art techniques, equipment and terminology. • Establishes and maintains a regular cleaning and maintenance schedule for all kitchen areas and equipment. • Provides training and professional development opportunities for all kitchen staff. • Ensures that representatives from the kitchen attend service lineups and meetings. • Periodically visits dining area when it is open to welcome members. • Support safe work habits and a safe working environment at all times. • Perform other duties as directed. Qualifications: • Bachelor's degree from four-year college or university; or four years related experience and/or training; or equivalent combination of education and experience. • Provide, develop, train, and maintain a professional work force. • Ensure all services to members are conducted in a highly professional and efficient manner. • Ensure a safe working environment and attitude on the part of all employees in areas of responsibility. • Ability to interact positively with supervisor, management, coworkers, members, and the public to promote a team effort and maintain a positive and professional approach. • Ability to produce a high volume of work in a timely manner, which is accurate, complete, and of high quality.

Monarch Group of Hotels hotelsmonarch.com is looking for Hotel and Restaurant Staff at Sri City, Andhra Pradesh Location in all departments like Housekeeping, Front Office, Food & Beverage Service and Restaurant Kitchen on various levels. 9321989459

EaseMyGST, GST filing software and e-document generation software in India, is specifically designed to integrate with ERP like Ginesys , SAP , Microsoft. This integration allows businesses to leverage the capabilities of EaseMyGST for GST compliance, e-invoicing, and e-way bill automation. Responsibilities: Serve as the primary point of contact for assigned key customers, establishing strong relationships and acting as their trusted advisor within EMG. Do Upsell , cross sell & new sales for EMG product & services. Understand customers business goals, challenges, and requirements to develop tailored strategies for driving their success with our solutions. Conduct regular check-ins with customers to assess satisfaction levels, address any concerns, and identify opportunities for upselling or cross-selling additional Ginesys solutions. Proactively identify and resolve any issues or obstacles that may impact customer success, working closely with internal teams to ensure prompt resolution. Provide training, guidance, and best practices to customers to help them maximize the value of EMG software.. Stay up-to-date on industry trends, GST Updates & News emerging technologies, and recommendations to customers. Requirements: Bachelors degree in business, marketing, or a related field. Proven experience in a customer-facing role within the software or technology industry, preferably in customer success, account management, or sales. Knowledge of the GST Compliance and familiarity with GST software solutions. Excellent interpersonal and communication skills, with the ability to build rapport, influence stakeholders, and deliver impactful presentations. Exceptional problem-solving and analytical abilities, with a keen attention to detail and a customer-centric mindset. Experience using customer relationship management (CRM) software and other relevant tools to track customer interactions and drive customer success. Ability to multitask, prioritize, and manage multiple customer accounts simultaneously. Self-motivated and proactive, with the ability to work independently and thrive in a fast-paced, dynamic environment. Collaborative team player with strong cross-functional coordination skills. Passion for delivering outstanding customer experiences and driving customer satisfaction.

This rolerequires understanding our Kea product and understanding the need of the samein Pharma and life science industry. The Senior Business DevelopmentRepresentative should effectively and clearly explain the product to customersin a daily basis through use cases and customer stories. The role also requiressomeone who can organize the sales process into multiple stages and pipelinesfor effective channeling of all leads. Good written and oral communication withwillingness to travel is a required for the role. You shall be the first point of contact for our prospects. Prospect new leads alongside your inside sales representative, via tailored and relevant outreach campaigns (social, email and cold calling) Ability to connect with Senior leaders of a Pharma and life sciences organization. Build, develop and manage your sales pipeline Determine the exact needs and resolve issues or objections presented by the prospects Schedule appropriate next steps for the leads Lead and communicate effectively with customers Travel to customer locations and marketing events as needed Achieve or exceed monthly quotas of qualified opportunities

0 - 0 a month The Upstox Story: Upstox is one of Indias leading Fin-Tech companies with a mission to simplify trading & investing to make it easily accessible to the masses. We aim to enable everyone, from new investors to seasoned traders, to invest across multiple categories with our state-of-the-art trade & investment platform and commission-free pricing. We offer numerous asset categories to invest in, like Stocks, IPOs, Mutual Funds, and more. Upstox, co-founded by Ravi Kumar, Kavitha Subramanian, and Shrini Viswanath, is Indias leading wealth-tech platform, empowering 1.3+ crore customers to achieve their financial goals. Backed by Ratan Tata, our mission is to enable every Indian to invest right, trade right, and build wealth confidently. We offer simplified trading and investing through our mobile app and desktop platforms, catering to various user preferences with two distinct modes: - Upstox Pro: Aimed at active traders, offering advanced trading features in Equities, Futures, Options, Currencies, and Commodities. - Upstox for Investors: Designed for beginners, providing easy access to Stocks, Mutual Funds, IPOs, Gold, and Fixed Income products (T-Bills, G-Secs, SDLs, Fixed Deposits, NCDs), alongside Insurance and more. Our journey began with a focus on trading excellence in Equities and Futures & Options (F&O) trading. In 2023, we expanded our offerings, introducing a mode solely for investors and a revamped Mutual Fund product. Today, we have evolved into a comprehensive wealth platform, offering a wide range of products and services to help our customers achieve their financial goals. What youll work on: - Brand campaigns: From internal launches to big product releases you ll help bring them to life through static, motion, and experimental formats. - Social + digital: Assist in creating assets for social media, emailers, landing pages, and more. - Illustration & iconography: Support in developing cohesive visual systems that scale across platforms. - Creative strategy: Participate in brainstorming sessions and contribute visual ideas that tie back to business goals (we don t design in a vacuum). You should apply if: - You know your way around Figma, Adobe Suite (or are actively learning). - You have a portfolio that shows taste not just skill. Layouts, type, color they all speak. - You re up for experimenting: from serious finance to a coin-stacked purple universe, nothing s off limits. - You love collaborating and can take feedback without getting defensive (we re all here to make the work better). Bonus: You have dabbled in motion graphics or storytelling through visuals. Perks: - Work closely with a high-performing brand design team (and get mentored directly). - Real projects, real impact no intern-only filler work. - Access to Upstox s creative processes, internal toolkits, and tons of opportunities to showcase your work.

We are hiring Clinical Education Specialist. Essity is a global leader in health and hygiene with our corporate headquarters in Stockholm, Sweden, and North American headquarters in Philadelphia, PA. We are a multi-billion-dollar company that is committed to breaking barriers to well-being. Essity does this through innovative brands in the areas of Professional Hygiene, Consumer Goods, and Health & Medical Solutions. About the Role Point of contact for clinical education and blended learning styles and selecting the most appropriate offering to meet the needs of the customer. Support sales professionals during and after their sales process by providing educational programs to clinicians, nurses, and doctors in line with account plans and customer agreements. Conduct engaging presentations, trainings, and educational programs in various settings, catering to both small and large groups with varying levels of clinical knowledge, utilizing both virtual and in-person platforms, about the use and benefits of Essity s products. Drive Essity s educational portfolio, generate demand, and identify opportunities for up-selling and cross-selling to medium-sized regional customers . Be present in the field to build connections, network, and uncover new insights and opportunities. Have great knowledge of product portfolio and patient outcomes. Co-create solutions with customers u nderstand the impact products have on patients and focus on finding the right product for the right patient. Assist medium-sized regional customers with queries and technical assistance about the use of the products. Who You Are Were looking for people who embody our values, arent afraid to challenge, innovate, experiment, and move at a fast pace. Were always looking for ways to improve our products and ourselves. If this is you, wed love to talk. What We Can Offer You Our purpose, Breaking Barriers to Well-Being, provides meaning to everything we do. Join us to improve well-being for people and drive positive change for society and the environment. At Essity, youll feel valued, empowered to grow, and challenged to achieve business results in a collaborative and open atmosphere. Innovate for Good | Excel Together | Be You with Us Application End Date: Job Requisition ID: Essity252189

Office Location: Malad West-Mumbai Preferred Candidates: MUMBAI ONLY (western line) Experience: 6 months - 2 years CTC: 2 - 4 LPA Required Skill Sets: * Punctuality * Good Communication in English * Interpersonal Skill * Confidence * Eagerness to Learn Job Role: As a Delegate Sales Executive, your key role will be to engage with clients, making them aware of the benefits of attending our conference by showcasing how they can stay updated on industry trends and best practices thus making ticket sales. Youll earn a competitive basic salary plus incentives, with the potential to double your earnings within a year. Key Tasks and Responsibilities: Generate leads through social media and cold calling in the pharmaceutical industry. Promote conferences to potential delegates, highlighting industry trends and learning benefits. Engage with clients, build relationships, and meet sales targets. Manage sales records, attendee details, and support delegates through registration. About Us: At Eminence Business Media, we specialize in producing high-quality, in-house business conferences, training programs and more catering to the pharmaceutical sector at both national and international levels. Know more about us www.eminencemedia.in Were more than just a business - were a family. At Eminence Business Media, we prioritize both our clients growth and the personal and professional development of our employees. We offer in-house training, goal alignment sessions, book reading initiatives, and more. Plus, we emphasize employee engagement through fun activities like group outings, celebrations, and R&R functions. To be a part of Eminence family, Contact: joann@eminencemedia.in | 8850785800 ,

We are hiring Clinical Education Specialist. Essity is a global leader in health and hygiene with our corporate headquarters in Stockholm, Sweden, and North American headquarters in Philadelphia, PA. We are a multi-billion-dollar company that is committed to breaking barriers to well-being. Essity does this through innovative brands in the areas of Professional Hygiene, Consumer Goods, and Health & Medical Solutions. About the Role Point of contact for clinical education and blended learning styles and selecting the most appropriate offering to meet the needs of the customer. Support sales professionals during and after their sales process by providing educational programs to clinicians, nurses, and doctors in line with account plans and customer agreements. Conduct engaging presentations, trainings, and educational programs in various settings, catering to both small and large groups with varying levels of clinical knowledge, utilizing both virtual and in-person platforms, about the use and benefits of Essity s products. Drive Essity s educational portfolio, generate demand, and identify opportunities for up-selling and cross-selling to medium-sized regional customers . Be present in the field to build connections, network, and uncover new insights and opportunities. Have great knowledge of product portfolio and patient outcomes. Co-create solutions with customers u nderstand the impact products have on patients and focus on finding the right product for the right patient. Assist medium-sized regional customers with queries and technical assistance about the use of the products. Who You Are Were looking for people who embody our values, arent afraid to challenge, innovate, experiment, and move at a fast pace. Were always looking for ways to improve our products and ourselves. If this is you, wed love to talk. What We Can Offer You Our purpose, Breaking Barriers to Well-Being, provides meaning to everything we do. Join us to improve well-being for people and drive positive change for society and the environment. At Essity, youll feel valued, empowered to grow, and challenged to achieve business results in a collaborative and open atmosphere. Innovate for Good | Excel Together | Be You with Us Application End Date: Job Requisition ID: Essity252958

Internal Firm Services Industry/Sector Management Level Senior Associate & Summary At PwC, our people in business services and support focus on providing efficient and effective administrative support to enable smooth operations within the organisation. This includes managing schedules, coordinating meetings, and handling confidential information. Those in meetings and event services at PwC will focus on coordinating and managing internal and external meetings, conferences, and events within PwC. Your work will involve providing administration which enables the successful planning, execution, and logistics of various types of gatherings, including team meetings, training sessions, workshops, and corporate events. Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purposeled and valuesdriven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . & Summary A career in Infrastructure and Property, within Internal Firm Services, will provide you with the opportunity to be a part of developing and managing the PwC operational infrastructure that allows us to support our people and our clients. We focus on all aspects of internal infrastructure services from real estate site selection, facilities management, and physical security to managing relationships with Firm travel partners and event planning. Our Facilities Management team is responsible for developing, implementing, and overseeing a planned facility management programme that enables all aspects of PwC office space to be maintained at a standard that adheres with current local, state, and federal regulations. You ll help provide a safe, clean and functional environment by ensuring the quality of mechanical operating systems, interior structures, assets, and life safety systems for all staff. Why PWC Events Good connect / network with hotels and banquet teams in respective cities Should have basic knowledge of vendor PO/ payments/ reconciliation etc. Client Handling and Showcasing high standards of service delivery Flexible to take backtoback events during peak time Good MIS / IT skills Willing to travel to accompany the group to provide end to end support Basic Business Etiquette Strong communication and interpersonal skills Willing to travel for events if required Should be available during the events (major ones) from Start to close Work on the Audit requirements (Internal & External) Assist in the planning and implementation of events, including venue selection, vendor management, and logistics coordination. Collaborate with internal teams and external stakeholders to ensure all event requirements are met and objectives are achieved. Manage event budgets, track expenses, and negotiate contracts with vendors to optimize costs. Coordinate event logistics, including transportation, accommodations, catering, audiovisual equipment, and other onsite arrangements. Provide onsite support during events, overseeing setup, registration, attendee engagement, and troubleshooting as needed. Conduct postevent evaluations and analysis to assess event success, gather feedback, and identify areas for improvement. Stay updated on industry trends, best practices, and emerging technologies to enhance event planning and execution processes. Business Services Role Purpose To assist the Business Services lead of PwC Chennai office on facilities management and business services functions across all PwC Chennai premises To maintain and enhance the working environments for staff, clients and visitors ensuring the highest levels of safety and productivity To provide quality property and administrative solutions which meet business requirements. To manage and provide a high quality, efficient and integrated security service in line with PwC standards in order to allow PwC Chennai programmes and services to operate safely and securely. Challenges & Accountabilities Operational FM service delivery Monitor and deliver specific FM services in accordance with agreed Service Level Agreements (SLAs) so as to meet customer needs and operational requirements at PwC Chennai offices. Provide specific technical advice on premises and facilities matters to senior management, including developing appropriate, costed business cases Manage and coordinate logistics related to international staff movements to include travel, and housing, amongst others Contracted building management Liaise and work closely with relevant appointed supply partners to manage the mechanical and electrical services installation to include air conditioning, plumbing, generators and water supplies, transformers, fire, physical security and other related hard services to ensure that these are kept in good working order, meet the operating requirements of the PwC Chennai business. Liaise and work closely with relevant appointed supply partners to manage catering, cleaning, international couriers, grounds maintenance and other related customer services, so as to meet business needs and expectations, meet the operating requirements of the PwC Chennai business. Business relationship management Implement monthly meetings with stakeholders, to gather, respond and act on user feedback on FM services. Provide accurate, uptodate and timely information on any changes or developments to Resources services or Business Services policies to stakeholders. Financial planning and management Preparation of annual budget plans and forecasts for PwC Chennai expenditure to meet organizational planning requirements. Assist the Business Services Lead of PwC Chennai office with the regular monitoring and reporting of expenditure against plan via monthly report including accounting for any variations against plan. Organize Meetings and Events Organize and coordinate meetings, conferences, and events. The person will be responsible for booking venues, arranging catering, and ensuring that all attendees have the necessary information and materials. Data & record keeping Maintain documentation of FM policies, procedures and guidance so that this is uptodate, appropriate and readily available to customers and stakeholders of the FM services, and compliant with any relevant requirements for keeping of statutory records. Responsible to maintain and update databases, records, and filing systems. They will ensure that all information is accurate and uptodate, and that files are organized and easy to access. Mandatory skill sets Facility management Event management Event Planning Preferred skill sets Event organizer, Logistics Management Years of experience required 6+ years Education qualification BBA, MBA, B.Com, M.Com, PGDM Education Degrees/Field of Study required Master of Business Administration, Bachelor in Business Administration, Bachelor of Commerce Degrees/Field of Study preferred Required Skills Onsite Event Management Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Audio Visual Services, Budget Analysis, Communication, Communications Management, Creativity, Customer Experience (CX) Strategy, Embracing Change, Emotional Regulation, Empathy, Event Assistant, Event Budgeting, Event Coordination, Event Management, Event Planning, Event Reporting, Event Technology, Event Website Design, Hospitality Management, Inclusion, Intellectual Curiosity, Learning Agility {+ 20 more} Travel Requirements Government Clearance Required?

Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist. Set up, stock, and maintain work areas. Inspect the cleanliness and presentation of all china, glass, and silver prior to use. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (eg, small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as we'll as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent

UDAAN Hotels & Resorts is looking for Telecalling Associate - Hotel Operation to join our dynamic team and embark on a rewarding career journey Make outbound calls to customers to promote products and services, or follow up on recent purchases. Respond to customer inquiries and provide information about products and services. Resolve customer complaints and provide appropriate solutions. Keep records of all customer interactions and transactions, updating customer information in a database as necessary. Meet and exceed sales and customer satisfaction targets. Continuously improve product and service knowledge to provide accurate information to customers. Stay up-to-date with industry developments and maintain a working knowledge of competitor offerings. Follow all company policies and procedures, including those related to confidentiality and data security. Participate in training and development opportunities to improve skills and knowledge. Adhere to schedules and work efficiently under pressure to meet deadlines.

Functions as the leader of the property s sales department for properties with bookings over 300 peak rooms and significant local catering revenue. Manages the propertys reactive and proactive sales efforts. Provides day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues. Implements the brand s service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel s sales objectives. Evaluates the property s participation in the various sales channels (eg, Area Sales, Group Sales within the Sales Office, electronic lead channels, etc) and develops strong working relationships to proactively position and market the property. Manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives. Interfaces with regional marketing communications for regional and national promotions pull through. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand s target customer profile and property associates and provides a return on investment to the owner and Marriott International. CANDIDATE PROFILE Education and Experience Required: 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the sales and marketing or related professional area. OR 4-year bachelors degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area. Preferred: 4 year college degree. Demonstrated skills in supervising a team. Lodging sales experience. Hotel industry work experience, demonstrating progressive career growth and a pattern of exceptional performance. CORE WORK ACTIVITIES Managing Sales Activities Manages the development of a strategic account plan for the demand generators in the market. Manages the propertys reactive and proactive sales efforts. Determines and develops marketing communication activities, in conjunction with Regional Marketing Communications. Provides customer intelligence in evaluating the market and economic trends that may lead to changes in sales strategy to meet or exceed customer expectations. Reviews the Strategic Alignment Review (STAR) report, competitive shopping reports and uses other resources to maintain an awareness of the hotel s market position. Researches competitor s sales team strategies to identify ways to grow occupancy and RevPAR and increase market share. Attends sales strategy meetings to provide input on weekly and overall sales strategy. Suggests innovative marketing ideas and develops deployment strategies to continue to grow market share. Evaluates and supports participation and account deployment with Area Sales and Group Sales within the Sales Office. Serves as the sales contact for the General Manager, property leadership team, Group Sales and Area Sales leaders. Serves as the sales contact for customers; serves as the customer advocate. Serves as hotel authority on sales processes and sales contracts. Serves as the property sales liaison with Area Sales, Group Sales, Revenue Management, Event Management, Regional Marketing Communications and other hotel departments as appropriate. Participates in sales calls with members of the Sales and Marketing team to acquire new business and/or close on business. Identifies public relations opportunities and coordinates activities to augment the overall marketing communication strategy. Supports the General Manager by coordinating crisis communications. Executes and supports Marriott s Customer Service Standards and hotel s Brand Standards. Executes and supports the operational aspects of business booked (eg, generating proposal, writing contract, customer correspondence). Participates in and practices daily service basics of the brand (eg, , Marriott Hotels and Resorts (MHR) Spirit to Serve Daily Basics, Renaissance Hotels and Resorts (RHR) Savvy Service Basics, Courtyard, SpringHill Suites, Fairfield Inn Basics of the Day, Residence Inn Daily Huddle, or TownePlace Suites Morning Meeting). Implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service. Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders. Maintains successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and Marriott International. Implements the brand s service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel s sales objectives. Interfaces with regional marketing communications for regional and national promotions pull through. Performs other duties, as assigned, to meet business needs. Building Successful Relationships Develops strong partnerships with local organizations to further increase brand/product awareness. Develops and manages internal key stakeholder relationships. Develops strong community and public relations by maintaining property participation in local, regional and national tradeshows and client events. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and monitoring their satisfaction before and during their program/event. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott. Gains understanding of the hotel s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. Leadership Functions as the leader of the property s sales department for properties with bookings over 300 peak rooms and significant local catering revenue. Develops sales goals and strategies and verifies alignment with the brand business strategy. Executes the sales strategy in order to meet individual booking goals for both self and staff. Coaches leaders of revenue generating departments in developing effective revenue strategies and setting aggressive goals that will drive the propertys financial performance. Verifies Sales team understands and is leveraging Marriott International (MI) demand engines to full potential. Works with Human Resources, Engineering and Loss Prevention to monitor compliance with local, state and federal regulations and/or union requirements. Partners with Human Resources to attract, develop and retain the right people in order to support the strategic priorities of the market. Creates effective structures, processes, jobs and performance management systems are in place. Sets goals and expectations for direct reports using the Leadership Performance Process (LPP), aligns performance and rewards, addresses performance issues and holds staff accountable for successful results. Forecasts talent needs and manages talent acquisition strategy with Human Resources (HR) to minimize lost time due to turnover. Maintains an active list of the competition s best sales people and executes a recruitment and acquisition plan with HR. Supports tools and training resources to educate sales associates on winning catering solutions. Champions leadership development and workforce planning priorities by assessing, selecting, retaining and developing diverse, high-caliber talent that can lead the organization today and strengthen the leadership bench for the future; continues to upgrade the sales & marketing talent; works with HR to anticipate future talent needs based on business growth plans. Identifies, trains and mentors group sales associates; utilizes all available on the job training tools for associates. Transfers functional knowledge and develops group sales skills of other discipline managers. Provides day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues. Evaluates the property s participation in the various sales channels (eg, Area Sales, Group Sales within the Sales Office, electronic lead channels, etc) and develops strong working relationships to proactively position and market the property. Manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives.

Assists in leading the property s segmented sales effort (eg, group, transient, association, corporate, etc) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR 4-year bachelors degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area. CORE WORK ACTIVITIES Developing & Executing Sales Strategies Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment. Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business. Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS. Assists with the development and implementation of promotions, both internal and external. Maximizing Revenue Provides positive and aggressive leadership to ensure maximum revenue potential (eg, sets example with personal booking goals). Recommends booking goals for sales team members. Managing Sales Activities Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager. Participates in sales calls with members of sales team to acquire new business and/or close on business. Executes and supports the operational aspects of business booked (eg, generating proposal, writing contract, customer correspondence). Analyzing & Reporting on Sales and Financial Data Analyzes market information by using sales systems and implements strategy to achieve property s financial room and catering goals. Assists Revenue Management with completing accurate six period projections. Reviews sales and catering guest satisfaction results to identify areas of improvement. Ensuring Exceptional Customer Service Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels. Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (eg, rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction. Empowers employees to provide excellent customer service. Observes service behaviors of employees and provides feedback to individuals and/or managers. Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement. Ensures that a customer recognition program is in effect throughout Sales. Executes and supports the company s Customer Service Standards and property s Brand Standards. Participates in and practices daily service basics of the brand. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company. Gains understanding of the property s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. Building Successful Relationships Develops and manages relationships with key stakeholders, both internal and external. Works collaboratively with off-property sales channels (eg, Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative. Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements. Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers. .