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6.0 - 11.0 years

1 - 4 Lacs

Mumbai

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Responsible for preparing, producing and presenting food as per Sodexo Indiastandards and within budget in accordance with company policy Key Responsibilities Prepare, cook and produce food to the companies standard, with particular emphasis on presentation, hygiene and economy Ensure proper cleanliness of the kitchen equipment and flooring Observe all safety rules and procedures Ensure that equipment and materials are not left in dangerous state Ensure proper grooming and hygiene for self and for all staff under him Assist Manager / Site In-charge / Sous chef / Sr cook in indenting for provisions In addition, any other assignment given occasionally or on a daily basis by the immediate superior or the management Key Competencies: Minimum 6 years of experience in hands on cooking including: Experience in a high pressure catering environment, preferably in a commercial or industrial environment Experience in menu planning and production Experience in or exposure to bulk cooking Commitment to quality Able to work with a substantial level of accountability Able to work individually or in a team Ability to control food costs Creativity Eye for detail

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3.0 - 4.0 years

1 - 5 Lacs

Junagadh

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Responsible for preparing, producing and presenting food as per Sodexo India's standards and within budget in accordance with company policy Key Responsibilities Prepare, cook and produce food to the companies standard, with particular emphasis on presentation, hygiene and economy Ensure proper cleanliness of the kitchen equipment and flooring Observe all safety rules and procedures Ensure that equipment and materials are not left in dangerous state Ensure proper grooming and hygiene for self and for all staff under him Assist Manager / Site In-charge / Sous chef / Sr. cook in indenting for provisions In addition, any other assignment given occasionally or on a daily basis by the immediate superior or the management Key Competencie: Minimum 6 years of experience in hands on cooking including: Experience in a high pressure catering environment, preferably in a commercial or industrial environment Experience in menu planning and production Experience in or exposure to bulk cooking Commitment to quality Able to work with a substantial level of accountability Able to work individually or in a team Ability to control food costs Creativity Eye for detail

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1.0 - 6.0 years

2 - 5 Lacs

Bengaluru

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As an F&B Associate, you will be responsible for ensuring exceptional customer service, maintaining cleanliness and hygiene standards, and assisting in various aspects of food and beverage operations Responsibilities: Customer Service:Greet customers warmly and assist them in selecting menu items Take food and beverage orders accurately and efficiently Provide recommendations and answer customer inquiries about menu items Ensure customer satisfaction by addressing any concerns or complaints promptly and professionally Food and Beverage Preparation:Prepare and serve beverages, such as coffee, tea, and cocktails Assist in food preparation tasks, including chopping vegetables, assembling dishes, and garnishing plates Follow recipes and portion control guidelines to maintain consistency in food quality Service Operations:Set up and maintain dining areas, ensuring cleanliness and organization Clear tables and reset them for the next guests Assist in maintaining inventory levels by restocking supplies and ingredients as needed Collaborate with kitchen staff and other team members to ensure smooth service flow Safety and Hygiene:Adhere to all food safety and sanitation regulations, including proper food handling and storage procedures Maintain cleanliness in work areas, including washing dishes, utensils, and equipment Monitor and report any maintenance issues or safety hazards to management

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2.0 - 7.0 years

1 - 2 Lacs

Kolkata

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Responsible for preparing, producing and presenting food as per Sodexo India standards and within budget in accordance with company policy Key Responsibilities Prepare, cook and produce food to the companies standard, with particular emphasis on presentation, hygiene and economy Ensure proper cleanliness of the kitchen equipment and flooring Observe all safety rules and procedures Ensure that equipment and materials are not left in dangerous state Ensure proper grooming and hygiene for self and for all staff under himAssist Manager / Site In-charge / Sous chef / Sr cook in indenting for provisionsIn addition, any other assignment given occasionally or on a daily basis by the immediate superior or the management Key Competencies: Minimum 6 years of experience in hands on cooking including: Experience in a high pressure catering environment, preferably in a commercial or industrial environmentExperience in menu planning and production Experience in or exposure to bulk cooking Commitment to quality Able to work with a substantial level of accountability Able to work individually or in a team Ability to control food costsCreativity Eye for detail

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6.0 - 11.0 years

2 - 3 Lacs

Bengaluru

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Responsible for preparing, producing and presenting food as per Sodexo Indias standards and within budget in accordance with company policy Key Responsibilities Prepare, cook and produce food to the companies standard, with particular emphasis on presentation, hygiene and economy Ensure proper cleanliness of the kitchen equipment and flooring Observe all safety rules and procedures Ensure that equipment and materials are not left in dangerous state Ensure proper grooming and hygiene for self and for all staff under him Assist Manager / Site In-charge / Sous chef / Sr. cook in indenting for provisions In addition, any other assignment given occasionally or on a daily basis by the immediate superior or the management Key Competencies: Minimum 6 years of experience in hands on cooking including: Experience in a high pressure catering environment, preferably in a commercial or industrial environment Experience in menu planning and production Experience in or exposure to bulk cooking Commitment to quality Able to work with a substantial level of accountability Able to work individually or in a team Ability to control food costs Creativity Eye for detail

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6.0 - 11.0 years

1 - 2 Lacs

Mohali

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Responsible for preparing, producing and presenting food as per Sodexo India standards and within budget in accordance with company policy Key Responsibilities Prepare, cook and produce food to the companies standard, with particular emphasis on presentation, hygiene and economy Ensure proper cleanliness of the kitchen equipment and flooring Observe all safety rules and procedures Ensure that equipment and materials are not left in dangerous state Ensure proper grooming and hygiene for self and for all staff under him Assist Manager / Site In-charge / Sous chef / Sr cook in indenting for provisions In addition, any other assignment given occasionally or on a daily basis by the immediate superior or the management Key Competencies: Minimum 6 years of experience in hands on cooking including: Experience in a high pressure catering environment, preferably in a commercial or industrial environment Experience in menu planning and production Experience in or exposure to bulk cooking Commitment to quality Able to work with a substantial level of accountability Able to work individually or in a team Ability to control food costs Creativity Eye for detail

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6.0 - 11.0 years

2 - 3 Lacs

Bengaluru

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Sodexo Food Solutions India Pvt. Ltd. is looking for Cook - South Indian to join our dynamic team and embark on a rewarding career journey Responsible for coordinating all work requests coming in through e mail, phone or any other form of communication regarding the services provided to the client by Sodexo Key Responsibilities Collaborate with other members of the Sodexo on site team, to dispatch as well as collect the work orders established after receiving a request through mail/phone/paper. Collect all closed work orders to close the calls. Produce reports based on the data collected, through produced work orders, for Sodexho and the Client Receive and answer all incoming calls/mails/papers reporting complaints or work requests Log in the call through the software, which in term generates work orders Set up reports with all collected data coming from the work orders for the Client as well as for Sodexo for controlling, transparency and information purposes Maintain the helpdesk work area and equipment in a clean and orderly condition following all prescribed regulations Maintain the confidentiality and security of all data and information relating to the facility Maintain professional appearance at all times Qualification : HSC/equivalent or Diploma holder or Graduate Minimum 2 years experience in any facility management company or in a hospitality industry. Excellent knowledge of Word and Excel Excellent customer service skills Excellent communication skills Ability to deal with various types of people Effective time management skills Ability to work under pressure

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1.0 - 2.0 years

2 - 3 Lacs

Noida

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Responsible for preparing, producing and presenting food as per Sodexo India's standards and within budget in accordance with company policy Key Responsibilities Prepare, cook and produce food to the companies standard, with particular emphasis on presentation, hygiene and economy Ensure proper cleanliness of the kitchen equipment and flooring Observe all safety rules and procedures Ensure that equipment and materials are not left in dangerous state Ensure proper grooming and hygiene for self and for all staff under him Assist Manager / Site In-charge / Sous chef / Sr cook in indenting for provisions In addition, any other assignment given occasionally or on a daily basis by the immediate superior or the management Key Competencies: Minimum 6 years of experience in hands on cooking including: Experience in a high pressure catering environment, preferably in a commercial or industrial environment Experience in menu planning and production Experience in or exposure to bulk cooking Commitment to quality Able to work with a substantial level of accountability Able to work individually or in a team Ability to control food costs Creativity Eye for detail

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2.0 - 5.0 years

8 - 13 Lacs

Mumbai, Mumbai Suburban, Mumbai (All Areas)

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This Job is as a Catering/Banquet Manager with an established Hospitality group in Mumbai that manages luxury catering management

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5.0 - 10.0 years

3 - 4 Lacs

Mumbai

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0.5 to 2 year of experience in Video editing and Motion Graphics Experience working in Agency Proficient in Adobe Premiere Pro, Adobe After Effects, Adobe Photoshop, Adobe Illustrator Creative thinking, attention to details and good interpersonal and communication skills Knowledge in editing and audio mixing Flexibility in work hours Ability to Multitask and work on projects simultaneously Key Responsibility - Catering to internal as well as external Video Editing needs Ensuring consistent delivery of quality work on committed turn around time while following brand guidelines. Coordinate with the necessary internal teams (Account Management and Creative) before finalizing the edits Participate in training programs and workshops to develop skills and knowledge relevant to the role Inculcating Plugin in task list Independently conduct research, take initiative to stay updated with industry trends, technological advancements, and best practices.

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6.0 - 11.0 years

6 - 7 Lacs

Kolkata, Mumbai, New Delhi

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Exhibits culinary talents by personally performing tasks while assisting in leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility. Assists in supervising all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all food preparation areas (e.g., banquets, room service, restaurants, bar/lounge and employee cafeteria) and all support areas (e.g., dish room and purchasing) as applicable. CANDIDATE PROFILE Education and Experience High school diploma or GED; 6 years experience in the culinary, food and beverage, or related professional area. OR 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 4 years experience in the culinary, food and beverage, or related professional area. CORE WORK ACTIVITIES Assisting in Leading Kitchen Operations for Property Provides direction for all day-to-day operations. Understands employee positions well enough to perform duties in employees absence or determine appropriate replacement to fill gaps. Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serving as a role model to demonstrate appropriate behaviors. Ensures property policies are administered fairly and consistently. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Supervises and coordinates activities of cooks and workers engaged in food preparation. Demonstrate new cooking techniques and equipment to staff. Setting and Maintaining Goals for Culinary Function and Activities Develops and implements guidelines and control procedures for purchasing and receiving areas. Establishes goals including performance goals, budget goals, team goals, etc. Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety. Manages department controllable expenses including food cost, supplies, uniforms and equipment. Participates in the budgeting process for areas of responsibility. Knows and implements the brands safety standards. Ensuring Culinary Standards and Responsibilities are Met Provides direction for menu development. Monitors the quality of raw and cooked food products to ensure that standards are met. Determines how food should be presented, and create decorative food displays. Recognizes superior quality products, presentations and flavor. Ensures compliance with food handling and sanitation standards. Follows proper handling and right temperature of all food products. Ensures employees maintain required food handling and sanitation certifications. Maintains purchasing, receiving and food storage standards. Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. Ensuring Exceptional Customer Service Provides and supports service behaviors that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Interacts with guests to obtain feedback on product quality and service levels. Responds to and handles guest problems and complaints. Empowers employees to provide excellent customer service. Establishes guidelines so employees understand expectations and parameters. Ensures employees receive on-going training to understand guest expectations. Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. Managing and Conducting Human Resource Activities Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Ensures employees are treated fairly and equitably. Trains kitchen associates on the fundamentals of good cooking and excellent plate presentations. Administers the performance appraisal process for direct report managers. Interacts with the Banquet Chef and Catering department on training regarding food knowledge and menu composition. Observes service behaviors of employees and provides feedback to individuals and or managers. Manages employee progressive discipline procedures for areas of responsibility. Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process. Additional Responsibilities Provides information to executive teams, managers and supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. .

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6.0 - 11.0 years

6 - 7 Lacs

Pune

Work from Office

Exhibits culinary talents by personally performing tasks while assisting in leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility. Assists in supervising all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all food preparation areas (e.g., banquets, room service, restaurants, bar/lounge and employee cafeteria) and all support areas (e.g., dish room and purchasing) as applicable. CANDIDATE PROFILE Education and Experience High school diploma or GED; 6 years experience in the culinary, food and beverage, or related professional area. OR 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 4 years experience in the culinary, food and beverage, or related professional area. CORE WORK ACTIVITIES Assisting in Leading Kitchen Operations for Property Provides direction for all day-to-day operations. Understands employee positions well enough to perform duties in employees absence or determine appropriate replacement to fill gaps. Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serving as a role model to demonstrate appropriate behaviors. Ensures property policies are administered fairly and consistently. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Supervises and coordinates activities of cooks and workers engaged in food preparation. Demonstrate new cooking techniques and equipment to staff. Setting and Maintaining Goals for Culinary Function and Activities Develops and implements guidelines and control procedures for purchasing and receiving areas. Establishes goals including performance goals, budget goals, team goals, etc. Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety. Manages department controllable expenses including food cost, supplies, uniforms and equipment. Participates in the budgeting process for areas of responsibility. Knows and implements the brands safety standards. Ensuring Culinary Standards and Responsibilities are Met Provides direction for menu development. Monitors the quality of raw and cooked food products to ensure that standards are met. Determines how food should be presented, and create decorative food displays. Recognizes superior quality products, presentations and flavor. Ensures compliance with food handling and sanitation standards. Follows proper handling and right temperature of all food products. Ensures employees maintain required food handling and sanitation certifications. Maintains purchasing, receiving and food storage standards. Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. Ensuring Exceptional Customer Service Provides and supports service behaviors that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Interacts with guests to obtain feedback on product quality and service levels. Responds to and handles guest problems and complaints. Empowers employees to provide excellent customer service. Establishes guidelines so employees understand expectations and parameters. Ensures employees receive on-going training to understand guest expectations. Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. Managing and Conducting Human Resource Activities Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Ensures employees are treated fairly and equitably. Trains kitchen associates on the fundamentals of good cooking and excellent plate presentations. Administers the performance appraisal process for direct report managers. Interacts with the Banquet Chef and Catering department on training regarding food knowledge and menu composition. Observes service behaviors of employees and provides feedback to individuals and or managers. Manages employee progressive discipline procedures for areas of responsibility. Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process. Additional Responsibilities Provides information to executive teams, managers and supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. .

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8.0 - 12.0 years

8 - 11 Lacs

Mumbai

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Grade J - Office/ CoreResponsible for supporting assigned teams/leaders by providing proactive assistance and administrative support to leadership teams activities under supervision, in order to enhance efficiency and deliver effective solutions, whilst ensuring discretion and confidentiality. Entity: Customers & Products Business Support Group Job Description: Are you ready to join a team that s driving the future of lubricants & beyond and setting new industry standards? Discover how our diverse and passionate people at Castrol are shaping the industry - and how you can be part of this journey. We re seeking dedicated experts who share our passion for innovation and perfection. Bring your outstanding perspective, collaborative spirit, and challenge our thinking as we continue to own the way in the lubricants market & build businesses beyond lubricants. This is your chance to learn, grow, and thrive in a dynamic and inclusive organization. Apply now! Castrol is a global leader in lubricants and part of the bp Group, one of the world s largest energy companies. In India, Castrol is a publicly listed company, leading in the Automotive, Industrial, and Marine lubricant sectors. With iconic brands, relentless innovation, strong customer relationships, and a team of highly motivated employees, we have maintained our market leadership in India for over a century. Our robust manufacturing and distribution network in India helps us reach consumers through more than 135,000 outlets. At Castrol, success knows no bounds. We offer a fast-paced learning environment where you can develop your career, whether in specialized functions or on a general management track. Castrol India has a proud legacy of nurturing top talent for leadership roles, both locally and globally. We are currently looking for Team Assistant GSC and Finance based at Mumbai with details mentioned below. Here are the job details ! Job Purpose - As Team Assistant, you will provide high-quality administrative and operational support to the Supply Chain Head and CFO. From managing complex calendars and travel to supporting key initiatives and promoting cybersecurity awareness, you will help ensure the smooth running of day-to-day operations. You will also play a key role in supporting board compliance documentation and preparing for board and leadership meetings. You will be part of a collaborative and fast-paced environment, working closely with senior leaders, administrative colleagues, and cross-functional teams including Workplace, IT and People & Culture. The team values precision, efficiency, and a proactive mindset and your role will be key to keeping everything connected and moving forward. Key Accountabilities Administrative & Operational Support Manages complex calendars, schedule meetings, prioritize, resolve conflicts proactively and make the office efficient Organizes domestic and international travel arrangements, including obtaining visas/appropriate travel permits etc coordinate logistics for internal and external engagements Organize team events, workshops, and offsites, including venue booking, catering, and materials preparation Support with board compliance documentation and pre-board meeting setup Maintain and update team documentation, distribution lists, and shared drives. Support onboarding of new joiners with induction plan, handholding on internal process, people introduction etc Produce work to a high standard with minimal rework due to error and work efficiently with minimal supervision. Liaise with workplace, IT, and P&C for day-to-day operational needs. Ad-hoc project and event support and other duties as assigned Ensure confidentiality of all work Cyber Ambassador Duties Act as the first point of contact for cybersecurity awareness within the team. Promote best practices in digital hygiene, phishing awareness, and secure data handling. Organize periodic cyber awareness sessions, quizzes, and campaigns. Collaborate with the central Cybersecurity team to roll out global initiatives locally. Monitor compliance with cybersecurity protocols and escalate concerns as needed. Education - Graduate or post graduate degree in business is desirable. Experience - Having 8-12 years of experience in similar domain Skills required - Strong organizational and multitasking skills. Excellent communication and interpersonal abilities. Proficiency in Microsoft Office Suite (Outlook, Excel, PowerPoint, Teams). High attention to detail and a proactive, solution-oriented approach Awareness of cybersecurity principles and willingness to champion them. Ability to work independently, maintain confidentiality, and manage priorities e Travel Requirement Some travel may be required with this role, this is negotiable Relocation Assistance: This role is eligible for relocation within country Remote Type: This position is not available for remote working Skills: Adaptability, Authenticity, Communication, Continued Learning, Courage, Creativity and Innovation, Curiosity, Decision Making, Digital fluency, Ethical judgement, Excellence, Group Problem Solving, Influencing, Knowledge Sharing, Listening, Managing volatility, Resilience, Self-Awareness, Stakeholder Engagement, Stakeholder Management, Understanding Emotions, Writing skills

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5.0 - 10.0 years

6 - 10 Lacs

Kolkata, Mumbai, New Delhi

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Events Manager Cloud4C Position Overview We are seeking an experienced Events Manager to lead the planning and execution of high-impact B2B events that showcase our IT solutions and services. This role will be responsible for managing the complete lifecycle of corporate events, from conceptualization to post-event analysis. Key Responsibilities Develop and execute comprehensive event strategies aligned with business objectives and marketing goals Manage end-to-end planning of various events including trade shows, conferences, custom round tables, webinars, and client workshops Create and maintain event budgets, ensuring optimal resource allocation and ROI Work with internal stakeholders (Sales, Subject matter experts) to develop event content and messaging Source and manage relationships with vendors, venues, and service providers Oversee event logistics including venue selection, registration, catering, technical requirements, and materials Work on audience acquisition with internal and external stakeholders Develop compelling event content and collateral in collaboration with the content team Manage on-site event execution and troubleshoot issues in real-time Implement lead capture systems and coordinate with sales teams for effective follow-up Analyse event metrics and prepare post-event reports with actionable insights Required Qualifications Bachelors degree in Events Management, Marketing, Business Administration, or related field 5+ years of experience in B2B events management, preferably in the IT/Technology sector Proven track record of successfully managing large-scale corporate events Strong understanding of B2B marketing and sales processes Excellent project management and budgeting skills Superior stakeholder management and communication abilities Strong analytical skills for measuring event ROI and success metrics Preferred Qualifications Professional certification in events management Experience with virtual and hybrid event platforms Knowledge of IT industry trends and technical solutions International event management experience Proficiency in event marketing automation tools Required Skills & Competencies Strategic planning and execution Budget management Vendor negotiation Crisis management and problem-solving Team leadership and coordination Attention to detail Multi-tasking and time management Stakeholder management Data analysis and reporting Join the Cloud4c Talent Community If youre looking for a place that elevates creativity with humanity, work that is as innovative as it is fun, and people who lead with both head and heart, youve found it and our doors are open for you. Click to register with our Talent Community. Well keep your information and reach out to you when we post opportunities in the future that might be a fit. Sign Up

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5.0 - 10.0 years

7 - 15 Lacs

New Delhi, Gurugram, Delhi / NCR

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Kitchen Operations Management Team Leadership - Supervises and supports CDPs / Commie etc. Menu & Planning Inventory & Cost Control Quality Control Trains kitchen staff Handle Vendor Co-ordination Acts as the Head Chef in their absence Required Candidate profile 5 days working, rotational OFF (Gurgaon) Prior exp as sous chef- (bakery/ conti ) Excellent leadership & team mgmt Flexibility work timing If interested call SAPNA on 92896 85409

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3.0 - 8.0 years

6 - 13 Lacs

New Delhi, Gurugram, Delhi / NCR

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Prepares & cooks dishes in their assigned section- Breads / Desert / Croissant etc Maintains food quality& presentation standards Manages junior staff (like Commis) within their section handling prep, baking, and maintain consistency and precision Required Candidate profile 5 days working, rotational OFF (Gurgaon) Prior exp in bakery/ conti (Breads / Desert / Croissant etc) Excellent leadership & team mgmt Flexibility work timing If interested call SAPNA on 92896 85409

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1.0 - 4.0 years

3 - 6 Lacs

Mumbai

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Job Description: Business Development Executive About CollegeDoors.com CollegeDoors.com is a fast-growing EdTech platform catering to coaching institutes preparing students for Engineering and Medical entrance exams. With an extremely strong focus on customer centricity and solving real problems combined with our expertise in technology, we at CollegeDoors.com have developed a strong foothold in the segments of small, medium, under organized coaching institutes and teachers. Position Summary In order to expand deeper into competitive exams segment, our growing business seeks result-oriented business development professionals. We are looking for self-motivated individuals who can quickly absorb and retain product knowledge and generate revenue for the organization by selling our products. Responsibilities : The role requires to do the following: Accomplish sales goals Build business by identifying and selling to prospective clients Handover relationship to the customer engagement team Work closely with the customer engagement team to ensure customer delight Experience and Academic qualifications required Graduate in any stream, Engg/science stream candidates will be preferred 1-4 years of experience in dealing with coaching institutes Skills needed Target focus Self motivator Fluency in local language Ownership Job location : Mumbai central and harbour lines

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8.0 - 13.0 years

10 - 11 Lacs

Gurugram

Work from Office

This position is responsible for administrative support for up to three Vice Presidents within Technology. The role is also integral to enabling multiple highly dynamic teams within a high paced environment. The day-to-day responsibilities require seamless collaboration across a wide range of business partners both inside and outside of American Express. The optimal candidate needs to be extremely proactive in anticipating and adapting to the shifting needs of organization leaders. They also must be experienced in handling a wide range of administrative related tasks and be able to work independently and confidently under pressure. Building strong relationships, being resourceful and knowing how to fluidly navigate all levels within and across large organizations will also be critical to success. Day to day responsibilities include, but are not limited to: Organizing and proactively maintain calendars across time zones. General follow-ups to effectively meet deadlines and commitments Working closely with other administrative assistants on office operations and providing back-up support when needed Maintaining headcount reporting, organizational charts, and department distribution lists Organizing internal and external business meetings, making all necessary arrangements including sending invites, reserving rooms, Webex setup, and arranging catering Ensuring timely preparation and processing of expense reports Coordinating travel arrangements, including air, hotel, transfers, and visas when needed Assist with India based supported colleague engagement activities Other ad hoc administrative work, as needed Minimum Qualifications Previous experience as an Executive Assistant Excellent calendar management skills across time zones Ability to quickly adapt and be flexible in a dynamic workplace Ability to effectively deal with a broad range of contacts and personalities internal and external High level of integrity required for handling sensitive and confidential information Exceptional organizational, administrative, and interpersonal skills Ability to prioritize multiple tasks with minimal guidance Strong written and verbal communication skills Extremely thorough with a high level of attention to detail and quality; timely follow up Proven team player with ability to collaborate across groups and influence others Experience in providing support remotely to a geographically disbursed team Strong proficiency with MS Office, including Word, Excel, PowerPoint and Outlook Experience with Ariba, Concur, Dayforce and other AMEX systems preferred Positive, can-do attitude Commitment to ongoing learning and development Preferred skills - Advanced Excel, Reporting, Web Portal design, Financial Accounting

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3.0 - 8.0 years

6 - 9 Lacs

Pune

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Grade J Responsible for supporting HR Services by delivering a range of activities which may include payroll services, responding, resolving and/or escalating employee queries, providing operational support within the HR portal, Chat bot and Salesforce CRM tools, or providing guidance and information to employees, managers and HR on complex employee process and data changes, across the breadth of the Workday processes. Job Description The Learning Enablement Analyst position is responsible for the end-to-end management of logistical and delivery activity in line with the Learning Value Chain (LVC); ensuring that all tasks associated with the smooth running with the set-up, planning, training session and record maintenance, are performed to a high standard and within the agreed timeframe. This role reports directly to the Learning Services Lead. Key Accountabilities and challenges: Responsible for the provisioning of the goods and services required in support of the rollout of training sessions. Identify and bring up risks and issues, providing potential solutions to mitigate. Scheduling Trainers and Faculty in support of training sessions; liaising with multiple individual faculty and faculty vendors to this end. Select and confirm appropriate training venues against a defined list of criteria. Exercise judgement when balancing advantageous met requirements, including budget, when confirming choice. Timely ordering of training materials, arrangement of special training requirements, including among others the management of virtual or physical materials, the ordering of various IT services or catering and ensuring the availability of required tools (e.g. scrap cars, diesel oil etc.). Administer sessions, finishing the session related tasks outlined in workflow tool (Salesforce), ensure that training records on bp s learning management system (Cornerstone) are updated accurately and within agreed timeframes. Responsible for recording the costs (estimated and actual) for all goods and services contracted against a session following up for invoicing within agreed timescales. Responsible for maintaining the absolute accuracy of the information given on Salesforce and Cornerstone. Ensure session schedule changes are reflected accurately and promptly in Salesforce and communicated to our vendors, learners and faculty. Ensure clear and accurate communication with all learning agencies via Salesforce, within agreed timescales i.e., provide full customer service to learners, stakeholders, vendors, and colleagues through strong case management practices. Engage with the wider team, suggesting better ways of working, demonstrating a commitment to continuous improvement and aid in updating global documentation. Champion and support Learning Services and P&C Services + Solutions initiatives, knowing the latest with P&C communications. Support the preparations for the annual ISO 9000 accreditation by reviewing and updating the process of documentation and actively participating in the audit itself. Essential Education & Experience: Graduate degree or equivalent experience Understanding of the learning life cycle model Minimum of 3 years of experience in learning services or HR shared services LMS/ CSOD

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6.0 - 8.0 years

18 - 20 Lacs

Pune

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Job Description Lauritz Knudsen Electrical and Automation (A unit of Schneider Electric India Pvt. Ltd. ) is a pioneering electrical and automation brand with a rich legacy of over 70 years in India. We offer a comprehensive portfolio of low-voltage switchgear, medium-voltage switchgear, automation solutions, software, and services catering to diverse segments, including homes, agriculture, buildings, infrastructure, and industry. L&T Switchgear is now Lauritz Knudsen Electrical & Automation. Key Responsibilities/Deliverables: 1 To plan and execute strategy for building segment so as to meet respective regional segment objectives 2 To work on targeted accounts for conversion (MCL) and improve SOW in retention, identify new accounts 3 To propose new product share market intelligence and collaborate with all functions for desired business 4 Closely work with Sales, BD and PM for right strategy execution particularly for focused products / sub-segments Functional Competencies: 1. He/She should have good market knowledge for building industry 2. Should have good communication skill - Fluent in English/Hindi/Regional 3. Should have basic knowledge of MS-Office/SAP, SFDC etc. 4. To have good presentation skill Behavioural Competencies: 1. Leadership skill 2. Ability to work in Teams 3. Ability to deliver with self initiative, minimum oversight We mirror the diversity of the communities in which we operate and believe our differences make us stronger as a company and as individuals. We are committed to championing inclusivity in everything we do. This extends to our Candidates and is embedded in our Hiring Practices. Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct. Qualifications B. E/ B. Tech (Electrical / Electronics) Experience: 6-8 years L&T Switchgear is now Lauritz Knudsen Electrical & Automation. Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate and we embrace different as one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. This extends to our Candidates and is embedded in our Hiring Practices. You can find out more about our commitment to Diversity, Equity and Inclusion here and our DEI Policy here Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct Schedule: Full-time Req: 009DFJ

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8.0 - 13.0 years

6 - 9 Lacs

Gurugram

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Role: YouTube Marketing Experiences - Manager Location: Gurgaon, India What you will be doing: Creator Meetups and Events A key aspect of this role is organizing and managing creator-focused events: Strategic Planning: Conceptualization: Developing the concept, theme, and objectives for creator meetups, workshops, and other events, aligning them with overall creator marketing goals. Agenda Development: Creating engaging and informative event agendas that provide value to creators, such as educational sessions, networking opportunities, and exclusive announcements. Logistics and Execution: Venue Selection: Identifying and securing appropriate venues for events, considering factors such as size, location, and amenities. Vendor Management: Coordinating with vendors and suppliers for catering, technical equipment, and other event needs. Budget Management: Developing and managing event budgets, ensuring cost-effectiveness and maximizing ROI. Event Coordination: Overseeing all logistical aspects of event execution, including registration, setup, on-site management, and post-event follow-up. Creator Engagement: Invitation and Communication: Inviting creators to participate in events, managing RSVPs, and providing clear and timely communication before, during, and after the event. Networking Facilitation: Creating opportunities for creators to connect, network, and collaborate with each other, fostering a sense of community. Feedback Collection: Gathering feedback from creators after events to assess their satisfaction, identify areas for improvement, and inform future event planning. What you need to be great in this role: BA/BS degree or equivalent experience 8+ years of relevant experience in social media marketing and influencer marketing across agencies or client side Excellent written and verbal communication skills Strong understanding of social media best practices and campaigns in India and around the world, and the best Brands and Agencies. Experience in social analytics, knowledge of social media monitoring and listening tools Strong strategic thinking and comfortable with data backed decision making Demonstrated strong performance in prior roles, with independence, strong sense of ownership and ability to form own point of view and recommendations. Proven team player, excellent interpersonal skills. Distinctive problem solving and analysis skills and innovative thinking for campaign roll out. Passion for and inquisitive about AI and new technologies Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical. 50% travel required as part of this role Req ID: 13809 #LI-AS2 #LI-Onsite Our values shape everything we do: Be Ambitious to succeed Be Imaginative to push the boundaries of what s possible Be Inspirational to do groundbreaking work Be always learning and listening to understand Be Results-focused to exceed expectations Be actively pro-inclusive and anti-racist across our community, clients and creations OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws. OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.

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8.0 - 13.0 years

6 - 9 Lacs

Mumbai

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Role: YouTube Marketing Experiences - Manager Location: Mumbai, India What you will be doing: Creator Meetups and Events A key aspect of this role is organizing and managing creator-focused events: Strategic Planning: Conceptualization: Developing the concept, theme, and objectives for creator meetups, workshops, and other events, aligning them with overall creator marketing goals. Agenda Development: Creating engaging and informative event agendas that provide value to creators, such as educational sessions, networking opportunities, and exclusive announcements. Logistics and Execution: Venue Selection: Identifying and securing appropriate venues for events, considering factors such as size, location, and amenities. Vendor Management: Coordinating with vendors and suppliers for catering, technical equipment, and other event needs. Budget Management: Developing and managing event budgets, ensuring cost-effectiveness and maximizing ROI. Event Coordination: Overseeing all logistical aspects of event execution, including registration, setup, on-site management, and post-event follow-up. Creator Engagement: Invitation and Communication: Inviting creators to participate in events, managing RSVPs, and providing clear and timely communication before, during, and after the event. Networking Facilitation: Creating opportunities for creators to connect, network, and collaborate with each other, fostering a sense of community. Feedback Collection: Gathering feedback from creators after events to assess their satisfaction, identify areas for improvement, and inform future event planning. What you need to be great in this role: BA/BS degree or equivalent experience 8+ years of relevant experience in social media marketing and influencer marketing across agencies or client side Excellent written and verbal communication skills Strong understanding of social media best practices and campaigns in India and around the world, and the best Brands and Agencies. Experience in social analytics, knowledge of social media monitoring and listening tools Strong strategic thinking and comfortable with data backed decision making Demonstrated strong performance in prior roles, with independence, strong sense of ownership and ability to form own point of view and recommendations. Proven team player, excellent interpersonal skills. Distinctive problem solving and analysis skills and innovative thinking for campaign roll out. Passion for and inquisitive about AI and new technologies Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical. 50% travel required as part of this role Req ID: 13809 #LI-AS2 #LI-Onsite Our values shape everything we do: Be Ambitious to succeed Be Imaginative to push the boundaries of what s possible Be Inspirational to do groundbreaking work Be always learning and listening to understand Be Results-focused to exceed expectations Be actively pro-inclusive and anti-racist across our community, clients and creations OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws. OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.

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1.0 - 6.0 years

5 Lacs

Bengaluru

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Amazon is a global leader in e-commerce and cloud computing, headquartered in Seattle, Washington. Since its inception in 1995, Amazon has strived to be the worlds most customer-centric company, catering to a global customer base, which includes not only consumers but also our sellers and vendors (selling partners). Our platform empowers world-class retail brands and individual sellers to increase sales and reach new customers. The North America Customer Fulfillment (NACF) team is dedicated to effectively network labor planning for optimizing customer experience and enhancing productivity. The successful execution of the network depends on well-defined roles and responsibilities. The AI Ops MLDA (Machine Learning Data Associate) team is dedicated to implementing GenAI solutions to automate and augment tasks across North America Supply Chain (NASC) and Global Services Risk & Compliance (GSRC) teams. The team focuses on expanding use-case portfolios and accelerating the automation lifecycle through internal GenAI products for workflow automation. Create and optimize Standard Operating Procedures (SOPs) using AI-powered documentation tools, including managing process recordings and converting them into detailed written documentation Collaborate with Subject Matter Experts (SMEs) to capture and document process knowledge and quality metrics using generative AI tools, while gathering diverse work samples for comprehensive coverage Implement process automation using low-code/no-code AI platforms for setup, execution, and optimization, including output validation and issue resolution Develop and optimize analytical workflows using SQL and Python, leveraging AI assistance, and train team members on automation best practices Work closely with SMEs and cross-functional teams to ensure successful automation deployment and continuous process improvement Full-time position with regular working hours from 11:00 AM to 8:00 PM IST (India Standard Time) Educational Background: Bachelors degree in any discipline Technical Skills: Proficiency in MS Excel; basic understanding of SQL and Python Communication Skills: Strong verbal and written communication skills in English 1+ years of relevant work experience in process documentation or automation Experience with prompt engineering, AI/ML tools, and process automation Strong knowledge of process documentation, analysis knowledge Technical proficiency in SQL querying and Python programming for data analysis Strong analytical and problem-solving skills Ability to work independently and as part of a team

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2.0 - 7.0 years

14 - 15 Lacs

Jaipur

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Functions as the leader of the property s sales department for properties with bookings over 300 peak rooms and significant local catering revenue. Manages the propertys reactive and proactive sales efforts. Provides day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues. Implements the brand s service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel s sales objectives. Evaluates the property s participation in the various sales channels (e.g., Area Sales, Group Sales within the Sales Office, electronic lead channels, etc.) and develops strong working relationships to proactively position and market the property. Manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives. Interfaces with regional marketing communications for regional and national promotions pull through. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand s target customer profile and property associates and provides a return on investment to the owner and Marriott International. CANDIDATE PROFILE Education and Experience Required: 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the sales and marketing or related professional area. OR 4-year bachelors degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area. Preferred: 4 year college degree. Demonstrated skills in supervising a team. Lodging sales experience. Hotel industry work experience, demonstrating progressive career growth and a pattern of exceptional performance. CORE WORK ACTIVITIES Managing Sales Activities Manages the development of a strategic account plan for the demand generators in the market. Manages the propertys reactive and proactive sales efforts. Determines and develops marketing communication activities, in conjunction with Regional Marketing Communications. Provides customer intelligence in evaluating the market and economic trends that may lead to changes in sales strategy to meet or exceed customer expectations. Reviews the Strategic Alignment Review (STAR) report, competitive shopping reports and uses other resources to maintain an awareness of the hotel s market position. Researches competitor s sales team strategies to identify ways to grow occupancy and RevPAR and increase market share. Attends sales strategy meetings to provide input on weekly and overall sales strategy. Suggests innovative marketing ideas and develops deployment strategies to continue to grow market share. Evaluates and supports participation and account deployment with Area Sales and Group Sales within the Sales Office. Serves as the sales contact for the General Manager, property leadership team, Group Sales and Area Sales leaders. Serves as the sales contact for customers; serves as the customer advocate. Serves as hotel authority on sales processes and sales contracts. Serves as the property sales liaison with Area Sales, Group Sales, Revenue Management, Event Management, Regional Marketing Communications and other hotel departments as appropriate. Participates in sales calls with members of the Sales and Marketing team to acquire new business and/or close on business. Identifies public relations opportunities and coordinates activities to augment the overall marketing communication strategy. Supports the General Manager by coordinating crisis communications. Executes and supports Marriott s Customer Service Standards and hotel s Brand Standards. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). Participates in and practices daily service basics of the brand (e.g., , Marriott Hotels and Resorts (MHR) Spirit to Serve Daily Basics, Renaissance Hotels and Resorts (RHR) Savvy Service Basics, Courtyard, SpringHill Suites, Fairfield Inn Basics of the Day, Residence Inn Daily Huddle, or TownePlace Suites Morning Meeting). Implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service. Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders. Maintains successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and Marriott International. Implements the brand s service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel s sales objectives. Interfaces with regional marketing communications for regional and national promotions pull through. Performs other duties, as assigned, to meet business needs. Building Successful Relationships Develops strong partnerships with local organizations to further increase brand/product awareness. Develops and manages internal key stakeholder relationships. Develops strong community and public relations by maintaining property participation in local, regional and national tradeshows and client events. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and monitoring their satisfaction before and during their program/event. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott. Gains understanding of the hotel s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. Leadership Functions as the leader of the property s sales department for properties with bookings over 300 peak rooms and significant local catering revenue. Develops sales goals and strategies and verifies alignment with the brand business strategy. Executes the sales strategy in order to meet individual booking goals for both self and staff. Coaches leaders of revenue generating departments in developing effective revenue strategies and setting aggressive goals that will drive the propertys financial performance. Verifies Sales team understands and is leveraging Marriott International (MI) demand engines to full potential. Works with Human Resources, Engineering and Loss Prevention to monitor compliance with local, state and federal regulations and/or union requirements. Partners with Human Resources to attract, develop and retain the right people in order to support the strategic priorities of the market. Creates effective structures, processes, jobs and performance management systems are in place. Sets goals and expectations for direct reports using the Leadership Performance Process (LPP), aligns performance and rewards, addresses performance issues and holds staff accountable for successful results. Forecasts talent needs and manages talent acquisition strategy with Human Resources (HR) to minimize lost time due to turnover. Maintains an active list of the competition s best sales people and executes a recruitment and acquisition plan with HR. Supports tools and training resources to educate sales associates on winning catering solutions. Champions leadership development and workforce planning priorities by assessing, selecting, retaining and developing diverse, high-caliber talent that can lead the organization today and strengthen the leadership bench for the future; continues to upgrade the sales & marketing talent; works with HR to anticipate future talent needs based on business growth plans. Identifies, trains and mentors group sales associates; utilizes all available on the job training tools for associates. Transfers functional knowledge and develops group sales skills of other discipline managers. Provides day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues. Evaluates the property s participation in the various sales channels (e.g., Area Sales, Group Sales within the Sales Office, electronic lead channels, etc.) and develops strong working relationships to proactively position and market the property. Manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives. .

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2.0 - 7.0 years

14 - 16 Lacs

Jaipur

Work from Office

Assists in leading the property s segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR 4-year bachelors degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area. CORE WORK ACTIVITIES Developing & Executing Sales Strategies Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment. Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business. Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS. Assists with the development and implementation of promotions, both internal and external. Maximizing Revenue Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals). Recommends booking goals for sales team members. Managing Sales Activities Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager. Participates in sales calls with members of sales team to acquire new business and/or close on business. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). Analyzing & Reporting on Sales and Financial Data Analyzes market information by using sales systems and implements strategy to achieve property s financial room and catering goals. Assists Revenue Management with completing accurate six period projections. Reviews sales and catering guest satisfaction results to identify areas of improvement. Ensuring Exceptional Customer Service Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels. Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction. Empowers employees to provide excellent customer service. Observes service behaviors of employees and provides feedback to individuals and/or managers. Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement. Ensures that a customer recognition program is in effect throughout Sales. Executes and supports the company s Customer Service Standards and property s Brand Standards. Participates in and practices daily service basics of the brand. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company. Gains understanding of the property s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. Building Successful Relationships Develops and manages relationships with key stakeholders, both internal and external. Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative. Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements. Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers. .

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