CSR - Customer Service Representative Excelr Edtech Pvt Ltd

1.0 - 5.0 years

0 Lacs

karnataka

On-site

You will be responsible for handling support emails by assigning, tracking, and addressing them in a timely manner. Responding to customer queries promptly and providing appropriate solutions and alternatives when required. Acting as a liaison between stakeholders and following up on assigned tasks. You should be proficient in categorizing and sub-categorizing emails, handling last-minute requirements positively, and coordinating tasks effectively as a team player. Additionally, you will provide live chat support to enrolled students on the Learning Management System (LMS) and have experience in managing service tickets using tools like Zoho and Salesforce. The ideal candidate should have a ...

Posted 2 months ago

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Digital Content Management Associate Accenture in India

1.0 - 5.0 years

0 Lacs

haryana

On-site

As a Digital Content Management Associate at Accenture, you will play a crucial role in balancing increased marketing complexity with diminishing resources. Your primary responsibility will be to drive marketing performance by leveraging your deep functional and technical expertise. You will work towards accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement, and Media Growth Services. Your role will involve creating and designing Digital Marketing Ads & Promotions, as well as organizing, categorizing, and publishing content and information using specific tools and channel...

Posted 2 months ago

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