1 - 3 years

1 - 2 Lacs

Posted:9 hours ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

  • Assume responsibility for cash register and cash control to ensure that all amounts are correct.
  • Print receipts for customers, reconcile billing problems, issue refunds, and answer questions related to the cost of services.
  • Provide exemplary customer service while efficiently and professionally fielding phone calls to deliver a positive buyer experience.
  • Proactively resolve and reconcile unpaid, declined, or outstanding service payments and document transactions in the dealership computer system.
  • Interpret and articulate costs and fees to customers to ensure a thorough understanding of the amount owed.
  • Assist with general front desk clerical duties such as managing office supply inventory, keeping the cashier window area clean, and patching callers through to the appropriate contacts.
  • Greet customers with a smile, maintain a professional appearance, and escalate customer complaints to the service advisor if needed.

Preferred candidate profile

  • Main cash, petty cash
  • Advance Excel like Vlookup, if condition, Pivot table,
  • Tally,
  • SAP

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