0.0 - 4.0 years

0 Lacs

maharashtra

On-site

You will be responsible for supporting, training, and supervising front office staff to ensure smooth operations. Your primary focus will be on ensuring accurate and timely handling of customer-related tasks in order to enhance the overall guest experience. Handling customer complaints and special requests will also be a crucial part of your role. In addition, you will be tasked with scheduling staff shifts, managing other HR-related tasks, and maintaining an orderly reception area. Monitoring stock levels and ordering office supplies as needed will be part of your routine responsibilities. You will also be responsible for preparing monthly management reports on customer feedback, bookings, and cancellations, as well as managing the departmental budget. Enforcing cash-handling procedures, checking procedures, and credit procedures will be essential to maintain operational efficiency. The job type for this position is full-time and permanent, suitable for fresher candidates. The benefits include a flexible schedule, and the schedule is set for day shifts. There are additional perks such as performance bonuses and yearly bonuses. The ideal candidate for this role should have a Higher Secondary (12th Pass) education qualification. Proficiency in Hindi language is required for effective communication with customers. The work location for this position is in Pimpri-Chinchwad, Maharashtra, and the role requires in-person presence to fulfill the responsibilities effectively.,

Posted 1 day ago

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