Associate - Payment Operations (E-commerce) Croma

4.0 - 8.0 years

4 - 9 Lacs

Mumbai

Work from Office

Summary:- Management in core Payment operations for croma.com; all pay modes which are acceptable on croma; payment vendors relationship; the entire ecommerce payment including; fraud; risk; chargeback; payment transactions; operations recon etc. Role & responsibilities:- Payment gateway transactions monitoring via gateway vendors partners like (Paytm; Payu etc) Managing Chargeback concerns received from payment vendors. Highlighting and managing risk transaction to respective gateways; monitoring the risk ratio. Good data analytical skills. Co-ordination with internal team for end-to-end process management and monitoring of success rate. Work closely for addressing all customer concerns raised pertaining to payment transactions on croma.com Sound knowledge of EMI; Offer enablement; Brand cashback etc. Managing fraud complains. Preferred candidate profile Proficient in MS office Good communication skill (verbal as well as written)

Posted 4 days ago

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