Salesforce QA Automation NTT DATA North America

4.0 - 8.0 years

0 Lacs

noida, uttar pradesh

On-site

Role Overview: NTT DATA is looking for a Salesforce QA Automation Engineer to join their team in Noida, Uttar Pradesh, India. As a Salesforce QA Engineer, you will be responsible for designing, developing, and maintaining automation test scripts using the Karate framework for Salesforce applications. Your role will involve performing functional, integration, and regression testing across various Salesforce Service Cloud features and ensuring the highest quality of Salesforce implementations. Key Responsibilities: - Design, develop, and maintain automation test scripts using the Karate framework for Salesforce applications. - Perform functional, integration, and regression testing across Salesforce Service Cloud features including Omni-Channel, Case Routing, CTI integrations, and Agentforce. - Validate end-to-end business processes, API integrations, and system workflows. - Write, review, and execute manual and automated test cases/scripts based on business requirements. - Collaborate closely with developers, business analysts, and product owners to understand requirements and ensure full test coverage. - Document and track defects using JIRA and provide detailed bug reports. - Manage test cases and results using TestRail (or similar test management tools). - Participate in QA planning, strategy discussions, and release readiness reviews. - Ensure compliance with quality standards and best practices for Salesforce testing. Qualification Required: - 3-6 years of QA experience with a strong focus on Salesforce applications. - Hands-on experience with Karate framework for automation testing. - Strong knowledge of Salesforce Service Cloud modules including Omni-Channel, Case Routing, CTI flow, and Agentforce. - Experience testing Salesforce integrations (API, middleware, third-party apps). - Proficiency in writing, reviewing, and executing test scripts (manual & automated). - Familiarity with Agile methodologies, sprint planning, and defect triage. - Strong experience with JIRA, TestRail, or equivalent tools for defect tracking and test management. About NTT DATA: NTT DATA is a $30 billion trusted global innovator of business and technology services. They serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize, and transform for long-term success. NTT DATA has diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Their services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation, and management of applications, infrastructure, and connectivity. NTT DATA is one of the leading providers of digital and AI infrastructure in the world. Being a part of the NTT Group, they invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future.,

Posted 3 days ago

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Oracle Service Cloud Developer Aliqan Technologies

8.0 - 12.0 years

0 Lacs

karnataka

On-site

As an Oracle Service Cloud Developer with 8-10 years of experience, you will be responsible for the implementation, customization, and support of Oracle Service Cloud (OSvC). Your role will involve developing custom scripts, processes, workflows, business rules, and integrations with OSvC, utilizing REST APIs for integration with external systems, managing email configurations and mailbox management in OSvC, and working on OSvC BUI as well as Agent Desktop. You will also be expected to maintain and customize OSvC Customer Portal using JavaScript, HTML, and CSS, troubleshoot and resolve complex technical issues, collaborate effectively with cross-functional teams, and utilize Oracle Service Cloud modules such as Knowledge Advanced, Guided Assist, and case routing. The mandatory skills required for this role include extensive experience with Oracle Service Cloud implementation, customization, and support, strong proficiency in PHP, .NET, and JavaScript, good hands-on experience with OSvC BUI and Agent Desktop, expertise in REST API integration, experience in email configuration and mailbox management within OSvC, familiarity with JavaScript, HTML, and CSS for OSvC Customer Portal, strong problem-solving skills, familiarity with Oracle Service Cloud modules such as Knowledge Advanced, Guided Assist, and case routing, and strong communication skills. Desired or secondary skills that are preferred for this role include certifications in Oracle Service Cloud or related technologies, experience with additional Oracle Service Cloud modules or integrations, and knowledge of Agile development methodologies. This is a contractual/temporary position with a contract length of 6 months. The work location is in person. Your total experience should be 8 years, with 8 years of experience specifically in Oracle Service Cloud.,

Posted 1 month ago

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Salesforce Lead Estalvis Advisors

7 - 10 years

10 - 12 Lacs

Hyderabad, Chennai, Bengaluru

Hybrid

We are looking for a skilled Salesforce Lead with strong expertise in Service and Sales Cloud, advanced integration experience, and hands-on proficiency in LWC and AURA to deliver scalable, high-performance Salesforce solutions for our client.

Posted 4 months ago

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