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Dispute Package Specialist Chargeback Gurus

3.0 - 7.0 years

5 - 10 Lacs

chennai

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Role Overview We are seeking a Dispute Package Specialist to join our Operations team. This role is responsible for drafting, optimizing, and maintaining Customer Dispute Packages (CDPs) for chargeback representments. The specialist must stay ahead of card network rules, industry standards, and competitor practices to ensure that every package submitted is customized, compliant, and strategically positioned to maximize recovery. The ideal candidate will have strong English writing skillsdirect, professional, and clear (not flowery)—and the ability to interpret network mandates, reason codes, and chargeback scenarios to craft winning arguments. This role is critical to achieving high recovery...

Posted 1 month ago

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