328 Case Processing Jobs - Page 2

About The Role Skill required: Pharmacovigilance Operations - Pharmacovigilance & Drug Safety Surveillance Designation: Pharmacovigilance Services Analyst Qualifications: Bachelor of Pharmacy/Master of Pharmacy Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? You will be aligned with our Life Sciences R&D vertical. Our services span across the entire life sciences enterprise, from research laboratories, clinical trials support, and regulatory services, to pharmacovigilance and patient services solutions. Employees under this span will be a part of one of the sub-offerings - Clinical, Pharmacovigilance & Regulatory, helping the worlds leading biopharma companies bring their vision to life enabling them to improve outcomes by converging around the patient, connecting scientific expertise with unique insights into the patient experience.Management of the Affiliate Mailbox, reconciliation of reports per process, and performance of all written follow-up attempts to include both Serious and Non-serious cases.Create and manage case identification, data entry, MedDRA coding, case processing, submission, and follow-ups for ICSRs in the safety database as per client guidelines and applicable global regulatory requirements. What are we looking for? Senior drug safety associateSenior drug safety associate Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Bachelor of Pharmacy,Master of Pharmacy

Responsibilities: Assist in designing business collaterals, including presentations, reports, and promotional materials. Create visual content for events, such as flyers, posters, banners, and social media posts. Develop business videos, mailers, and digital assets to support marketing campaigns. Support the execution of design projects from conceptualization to completion. Collaborate with other teams to understand project requirements and provide design solutions. Maintain high-quality standards and consistency in design across all materials. Contribute to the overall creative process and offer suggestions to improve design and layout. What are we looking for? Bachelors or Masters degree in Business, Management, Marketing, or a related field. Preference: Specialization in Marketing field Proficiency in design tools such as CorelDRAW, Illustrator, and Photoshop (optional). Knowledge of video editing tools like Premiere Pro, After Effects, AI, ADR, and EPS (optional). Excellent verbal and written communication skills. Familiarity with social media platforms and design trends. Experience in organizing college festivals or events is a plus. Strong proficiency in Microsoft Office (Word, PowerPoint, Excel).

Role Regional Managing Partner - Deputy Vice President, Kotak Agency - Field Sales (L7) Experience 6-12yrs. Job Role Recruitment Parameters -Increasing Distribution through Coding of new Partners & increasing LA base -Pragati Promotion -SAP / CAP Creation -Partner Promotion -Handhold & Coach Distribution for Recruitment -Minimum Distribution Criteria of 8:80 Business Parameters -Meet the budgeted business numbers -Maintain minimum Persistency of 85% -Coach & Train Agency to work Independently & Digitally -Meet the CLA numbers -Initiatives to improve Partner Income -Periodic meeting of Partners & Las -Support Agency with all relevant report & MIS Primary Responsibilities External Relations Internal Relations Educational qualifications preferred Category Bachelor's Degree

Clin Infotech is Offering Internship Opportunity For Freshers to gain Work Experience on Live Projects and Clinical Software's in Clinical Research and Pharmacovigilance Internship Is followed with Certification Course in Clinical Research. Required Candidate profile Should be pharmacy & Life Science Graduates Should have done Certification Course in Clinical Research and Pharmacovigilance Diploma in Clinical Research will be Preferable Good Communication Skills Perks and benefits Please apply through Naukri.com only.

The objective of this position is to provide medical expertise in the evaluation of safety data from a variety of sources as part of the overall pharmacovigilance process and determine the medical and scientific relevance of serious adverse event reports within the context of the product s safety profile as well as other products within the same therapeutic area. Also, this position plays a greater role as a senior technical leader and participate in matrix management activities including preparation or participation in evaluating safety issues and preparation of aggregate reports in collaboration with the Post-Marketing Safety Experts and Safety Surveillance Group and be responsible for surveillance activities for selected products. Essential Functions Perform medical review and clarification of trial-related Adverse Events (AEs) and post-marketing adverse drug reactions (ADRs) including narrative content, queries, coding, expectedness, seriousness, causality and company summary Compose, edit and medically review Analyses of Similar Events (AOSE) for expedited cases as appropriate based on regulatory requirements Provide coding review of AEs, SAEs, SADRs, Past medical history, Concomitant medications or other medical data listings to verify and medically vet clinical data Serve as an internal consultant to pharmacovigilance case processing teams on projects being supported Perform medical safety review of the protocol, Investigative Brochure, and/or Case Report Forms (CRFs) for appropriate safety content and data capture, as applicable Provide aggregate reviews of safety information, including but not limited to clinical data, postmarketing, literature review and observational studies to maintain oversight of a product s safety profile (e.g: DSUR, RMP, PBRER, ad hoc regulatory reports etc) Ensure service delivery from productivity, compliance and quality perspective within regulatory /contracted timelines. Lead and participate in the initiatives taken for the same from team delivery perspective Provide therapeutic area/pharmacovigilance issue guidance in the context of leading/managing other safety team members in single case assessment. Ensure update of watch list, list of expectednsess, labeling list/RSIs etc for the assigned products and develop such additional capabilities within the team Lead, drive and participate in training activities, product transitions, audit preparation and knowledge exchange initiatives Review and sign off on the Project Safety Plan and Medical Monitoring Plan per medical safety scope agreed in contract, as applicable Attend project meetings, medical safety team meetings, and represent safety and clinical data review findings during client meetings, as applicable Act as Lead Safety Physician, or additional team support, and/or back up on assigned projects as applicable Provide medical escalation support for medical information and EU Qualified Persons for Pharmacovigilance projects, as applicable 24 hour medical support as required on assigned projects Maintain awareness of medical safety-regulatory industry developments Provide support and participate in signal detection efforts, e.g. strategy meetings etc. as applicable Qualifications Other A medical degree from an accredited and internationally recognized medical school with a curriculum relevant to general medical education. Req Three (3 years) experience practicing clinical medicine after award of medical degree. Graduate, and/or Residency training can qualify for clinical practice experience Req Two (2) years of pharma experience Pref Sound knowledge of Medicine In-depth knowledge of applicable global, regional and local clinical research regulatory requirements; i.e., Good Clinical Practice (GCP) and International Conference on Harmonization (ICH) guidelines Knowledge of Pharmacovigilance- ICSR and Aggregate reports In-depth knowledge of departmental standard operating procedures (SOPs) Skill in use of multiple safety databases Adequate Computer skills, especially Microsoft word, excel & PowerPoint Good communication skills- verbal and written Ability to establish and maintain effective working relationships with managers, co-workers, investigative site staff, clients and regulatory agency representatives Ability to establish and maintain effective working relationships with coworkers, managers and clients A valid medical license, or equivalent, from the country or region in which he/she resides and works Pref

About You Experience, Education, Skills, and Accomplishments Masters degree in Epidemiology or Public Health Atleast 3 years of Systematic literature review experience A strong methodological background in epidemiology Familiar with MS Office including MS Word, Power Point, and Excel. It would be great if you also have Experience with client interaction Experience analyzing large data sets Claims data analysis experience in SQL and/or Python Oncology experience RWD and SAS experience About the Team We are a global team approximately 40+ team members located across U.S. Canada and India, specialized in Epidemiology. Work hours Monday to Friday (Hybrid work model) 12PM 9 PM

Job Overview The objective of this position is to provide medical expertise in the evaluation of safety data from a variety of sources as part of the overall pharmacovigilance process and determine the medical and scientific relevance of serious adverse event reports within the context of the product s safety profile as well as other products within the same therapeutic area. Also, this position plays a greater role as a senior technical leader and participate in matrix management activities including preparation or participation in evaluating safety issues and preparation of aggregate reports in collaboration with the Post-Marketing Safety Experts and Safety Surveillance Group and be responsible for surveillance activities for selected products. Essential Functions Perform medical review and clarification of trial-related Adverse Events (AEs) and post-marketing adverse drug reactions (ADRs) including narrative content, queries, coding, expectedness, seriousness, causality and company summary Compose, edit and medically review Analyses of Similar Events (AOSE) for expedited cases as appropriate based on regulatory requirements Provide coding review of AEs, SAEs, SADRs, Past medical history, Concomitant medications or other medical data listings to verify and medically vet clinical data Serve as an internal consultant to pharmacovigilance case processing teams on projects being supported Perform medical safety review of the protocol, Investigative Brochure, and/or Case Report Forms (CRFs) for appropriate safety content and data capture, as applicable Provide aggregate reviews of safety information, including but not limited to clinical data, postmarketing, literature review and observational studies to maintain oversight of a product s safety profile (e.g: DSUR, RMP, PBRER, ad hoc regulatory reports etc) Ensure service delivery from productivity, compliance and quality perspective within regulatory /contracted timelines. Lead and participate in the initiatives taken for the same from team delivery perspective Provide therapeutic area/pharmacovigilance issue guidance in the context of leading/managing other safety team members in single case assessment. Ensure update of watch list, list of expectednsess, labeling list/RSIs etc for the assigned products and develop such additional capabilities within the team Lead, drive and participate in training activities, product transitions, audit preparation and knowledge exchange initiatives Review and sign off on the Project Safety Plan and Medical Monitoring Plan per medical safety scope agreed in contract, as applicable Attend project meetings, medical safety team meetings, and represent safety and clinical data review findings during client meetings, as applicable Act as Lead Safety Physician, or additional team support, and/or back up on assigned projects as applicable Provide medical escalation support for medical information and EU Qualified Persons for Pharmacovigilance projects, as applicable 24 hour medical support as required on assigned projects Maintain awareness of medical safety-regulatory industry developments Provide support and participate in signal detection efforts, e.g. strategy meetings etc. as applicable Qualifications Other A medical degree from an accredited and internationally recognized medical school with a curriculum relevant to general medical education. Req Three (3 years) experience practicing clinical medicine after award of medical degree. Graduate, and/or Residency training can qualify for clinical practice experience Req Two (2) years of pharma experience Pref Sound knowledge of Medicine In-depth knowledge of applicable global, regional and local clinical research regulatory requirements; i.e., Good Clinical Practice (GCP) and International Conference on Harmonization (ICH) guidelines Knowledge of Pharmacovigilance- ICSR and Aggregate reports In-depth knowledge of departmental standard operating procedures (SOPs) Skill in use of multiple safety databases Adequate Computer skills, especially Microsoft word, excel & PowerPoint Good communication skills- verbal and written Ability to establish and maintain effective working relationships with managers, co-workers, investigative site staff, clients and regulatory agency representatives Ability to establish and maintain effective working relationships with coworkers, managers and clients A valid medical license, or equivalent, from the country or region in which he/she resides and works Pref IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide LEARN ABOUT HOW WE WORK Join our Global Talent Network Let s stay connected. Sign up to receive alerts when new opportunities become available that match your career ambitions. By clicking Accept All Cookies , you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts.

About The Role Skill required: Com.Bkg- Commercial Real Estate - Real Estate Due Diligence Designation: Banking Advisory Associate Qualifications: BCom Years of Experience: 1 to 3 years Language - Ability: English(Domestic) - Intermediate What would you do? We help clients address quality and productivity issues, keep pace with customer expectations, navigate regulatory and operational pressures and ensure business sustainability by transforming their banking operations into an agile, resilient operating model.The Corporate banking /Wholesale banking team is responsible for helping clients and organizations processes trade finance transactions by providing superior service delivery to trade customers whilst safeguarding the bank from risks associated with this business.Identify and assess, prevent and mitigate and account to provide reasonable measures to adapt before executing an agreement in relation to the real estate and immovable property. Valuation of commercial real estate using software like Argus, extracting key information from lease agreements (including amendments) and rent rolls. What are we looking for? Ability to handle disputesAbility to meet deadlinesAbility to perform under pressureAbility to work well in a teamAdaptable and flexible Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification BCom

About The Role Skill required: Com.Bkg- Commercial Real Estate - Real Estate Due Diligence Designation: Banking Advisory Associate Qualifications: BCom/MCom/Master of Business Administration Years of Experience: 1 to 3 years What would you do? We help clients address quality and productivity issues, keep pace with customer expectations, navigate regulatory and operational pressures and ensure business sustainability by transforming their banking operations into an agile, resilient operating model.The Corporate banking /Wholesale banking team is responsible for helping clients and organizations processes trade finance transactions by providing superior service delivery to trade customers whilst safeguarding the bank from risks associated with this business.Identify and assess, prevent and mitigate and account to provide reasonable measures to adapt before executing an agreement in relation to the real estate and immovable property. Valuation of commercial real estate using software like Argus, extracting key information from lease agreements (including amendments) and rent rolls. What are we looking for? Ability to meet deadlinesAbility to perform under pressureAbility to work well in a teamAdaptable and flexibleAgility for quick learning Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification BCom,MCom,Master of Business Administration

Looking to onboard a highly motivated and detail-oriented individual with 0-1 years of experience to join our team as a Trainee Medical Reviewer in Bengaluru. Roles and Responsibility Conduct thorough medical reviews of patient records, including diagnoses, treatments, and test results. Analyze medical data to identify trends, patterns, and areas for improvement. Collaborate with healthcare professionals to develop and implement effective treatment plans. Maintain accurate and up-to-date records of patient information and review findings. Participate in quality improvement initiatives to enhance patient care and outcomes. Develop and maintain knowledge of medical terminology, regulations, and guidelines. Job Requirements Strong understanding of medical terminology, anatomy, and physiology. Excellent analytical, communication, and problem-solving skills. Ability to work effectively in a fast-paced environment with multiple priorities. Proficiency in using electronic health records systems and other healthcare software. Strong attention to detail and ability to maintain confidentiality. Ability to adapt to changing circumstances and priorities.

We are looking for a highly motivated and detail-oriented individual to join our team as a Trainee Medical Reviewer in Bengaluru. The ideal candidate should have 0-1 years of experience. Roles and Responsibility Conduct thorough medical reviews of patient records and reports to ensure accuracy and compliance with regulatory requirements. Collaborate with cross-functional teams to identify and resolve issues related to medical review. Develop and maintain expertise in medical terminology, regulations, and guidelines. Provide high-quality support to the medical review team through data entry, documentation, and other administrative tasks. Participate in ongoing education and training to enhance knowledge and skills. Contribute to process improvements by identifying areas for enhancement and implementing changes. Job Requirements Strong understanding of medical terminology, regulations, and guidelines. Excellent analytical, communication, and problem-solving skills. Ability to work effectively in a team environment and build strong relationships with colleagues. Proficiency in Microsoft Office and other software applications. Strong attention to detail and ability to prioritize tasks. Ability to adapt to changing priorities and deadlines in a fast-paced environment.

Job Summary: We are seeking a skilled and responsible X-Ray Technician to operate radiologic equipment and perform diagnostic imaging examinations. The ideal candidate should have sound knowledge of radiographic procedures, patient safety practices, and the ability to work efficiently in a healthcare environment. Key Responsibilities: Operate X-ray and imaging equipment to capture high-quality diagnostic images. Position patients correctly to ensure accurate imaging and minimize radiation exposure. Prepare and maintain radiographic equipment, ensuring safety and functionality. Follow prescribed safety standards and radiation protection protocols. Assist physicians and radiologists in interpreting diagnostic images. Maintain patient records, reports, and documentation as per hospital/clinic protocols. Ensure confidentiality and safe handling of patient information. Provide care, comfort, and reassurance to patients during imaging procedures. Adhere to infection control and hygiene standards in the radiology department.

Skill required: Pharmacovigilance Operations - Pharmacovigilance & Drug Safety Surveillance Designation: Pharmacovigilance Services Sr Analyst Qualifications: Bachelor of Pharmacy/Master of Pharmacy Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Life Sciences R&D vertical. Our services span across the entire life sciences enterprise, from research laboratories, clinical trials support, and regulatory services, to pharmacovigilance and patient services solutions. Employees under this span will be a part of one of the sub-offerings - Clinical, Pharmacovigilance & Regulatory, helping the worlds leading biopharma companies bring their vision to life enabling them to improve outcomes by converging around the patient, connecting scientific expertise with unique insights into the patient experience.Management of the Affiliate Mailbox, reconciliation of reports per process, and performance of all written follow-up attempts to include both Serious and Non-serious cases.Create and manage case identification, data entry, MedDRA coding, case processing, submission, and follow-ups for ICSRs in the safety database as per client guidelines and applicable global regulatory requirements. What are we looking for Drug Safety senior associateDrug Safety senior associate Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualification Bachelor of Pharmacy,Master of Pharmacy

Project Role : Business Process Architect Project Role Description : Analyze and design new business processes to create the documentation that guides the implementation of new processes and technologies. Partner with the business to define product requirements and use cases to meet process and functional requirements. Participate in user and task analysis to represent business needs. Must have skills : SAP PP Production Planning & Control Discrete Industries Good to have skills : NAMinimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Process Architect, you will analyze and design new business processes to create the documentation that guides the implementation of new processes and technologies. Partner with the business to define product requirements and use cases to meet process and functional requirements. Participate in user and task analysis to represent business needs. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Expected to provide solutions to problems that apply across multiple teams.- Collaborate with stakeholders to identify and document business requirements.- Design and implement business processes and workflows.- Analyze existing processes and identify areas for improvement.- Develop and maintain process documentation and standard operating procedures. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP PP Production Planning & Control Discrete Industries.- Strong understanding of business process analysis and design.- Experience in defining product requirements and use cases.- Knowledge of process improvement methodologies such as Lean or Six Sigma.- Experience with process modeling tools such as ARIS or Visio. Additional Information:- The candidate should have a minimum of 12 years of experience in SAP PP Production Planning & Control Discrete Industries.- This position is based at our Chennai office.- A 15 years full time education is required. Qualification 15 years full time education

Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business. Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible. Job Description Summary PTC is seeking a dynamic and client-focused Associate Technical Support Representative organization located in Pune (India - Night Shift) and supporting customers across North Americas. This role is responsible for providing a seamless PTC experience to achieve our customer s desired outcomes and accelerate customers success to go further than they thought possible. Job Description The Technical Support Representative (TSR) team is responsible for delivering high-quality customer support and managing various internal administrative tasks. As professional service representatives, TSRs ensure efficient case resolution for PTC customers while fostering a positive and collaborative work environment within the Technical Support (TS) organization. TSRs play a vital role in helping PTC achieve operational excellence by aligning with corporate support standards. They handle customer service requests, internal coordination, and community moderation with guidance from management. In addition to supporting daily customer interactions, TSRs also serve as online Community Moderators helping to implement PTC s Community Moderation Strategy by monitoring and managing user-generated content in coordination with the Technical Support and Internal Community Management teams. Primary Responsibilities: Customer Case Processing & Routing Open support cases in the Customer Relationship Management (CRM) system for issues reported via phone, voicemail, or email. Route incoming customer calls to the appropriate technical support team or department. Escalate critical or urgent issues to Technical Support Management. Monitor and route ISO-related cases following low-rated customer satisfaction surveys. Community Moderation Act as an online PTC Community Moderator, enforcing moderation guidelines and contributing to PTC s online support strategy. Case Handling & Support Tools Handle basic user issues related to PTC customer-facing tools (e.g., eSupport portal). Manage case routing and monitor support queues in line with ISO and internal processes. Analyze customer feedback submitted through the eSupport portal and CRM system. Coach/Mentor Help develop new hires on tools and processes related to Customer Service through Coaching or Mentoring Help Managers to prepare development plans and execute them. Requirements: Bachelor s degree in any discipline 0 1 year of experience in customer support or a related field (preferred) Proficiency in Windows at the user level, with basic administrative knowledge Excellent verbal and written communication skills for handling customer issues via phone and email Strong troubleshooting abilities, including configuration, duplication, and root-cause analysis of technical issues Solid technical writing skills, with the ability to document and share knowledge through article publishing Life at PTC At PTC, life is about more than just working with cutting-edge technologies to transform the physical world we celebrate individuality and collaboration. Youll work alongside some of the industry s brightest minds, solving real-world problems through innovation. If youre passionate about learning, growth, and meaningful impact, youll find a fulfilling career experience here. Ready to take the next step in your journey with us

Trainee Coder is accountable to manage day to day activities of coding the patients chart & diagnosis report. Responsibility Areas: To review emails for any updates Updating/Clearing the production/pending reports Other miscellaneous work that requires coding expertise Coding or auditing charts, based on requirements Prepare and Maintain status reports. Understand the client requirements and specifications of the project Meet the productivity targets of clients within the stipulated time. Ensure that the deliverables to the client adhere to the quality standards.

Role Regional Managing Partner - Deputy Vice President, Kotak Agency - Field Sales (L7) Experience 6-12yrs. Job Role Recruitment Parameters -Increasing Distribution through Coding of new Partners & increasing LA base -Pragati Promotion -SAP / CAP Creation -Partner Promotion -Handhold & Coach Distribution for Recruitment -Minimum Distribution Criteria of 8:80 Business Parameters -Meet the budgeted business numbers -Maintain minimum Persistency of 85% -Coach & Train Agency to work Independently & Digitally -Meet the CLA numbers -Initiatives to improve Partner Income -Periodic meeting of Partners & Las -Support Agency with all relevant report & MIS Primary Responsibilities External Relations Internal Relations Educational qualifications preferred Category Bachelor's Degree

About The Role Credit Card Process Manager Marketing HO Department Credit Card Products Location Infiniti IT park Reporting Relationship Position Grade Senior Manager Job Role Process designing for Credit Cards covering key aspects of Process Workflows (Digital / Physical), Compliance, Risk, Legal, Ops, Customer Experience, etc. Creating and documenting SOPs/Process notes of various Credit Card processes with clear defined roles and responsibilities to promote efficient implementation. Ability to think through end to end process at various touchpoints such as online channels, partners, Branches, Call center etc. Review processes in light of Fraud and Risk raised by RCU and ORM. Identification of Risks and Regulatory breach on cards processes and provide solution to mitigate risks and control reports to minimize process lapses. Monitor and govern if the defined processes are being executed from time to time, including regulatory changes In-depth understanding of KYC and Other Regulatory Guidelines. Providing tailor made solution to Product / Operations for specific business requirement. Ideate & suggest Product and Operations with end to end execution of a Process / Digital Journey"™s / new initiatives / features etc. Ensuring the Digital Journey controls and logics is in line with defined Process, Regulation and Risk perspective Responsible for the documentation of Business Processes, workflows. Publish MIS and Reports Job Requirement Graduate/Post-Graduate with at least 5 to 6 years of experience in Business Processes In-depth knowledge of Credit Cards business Knowledge of Regulatory requirements and market competition/intelligence will be an added advantage. Excellent communication skills Verbal & Written Good Logical reasoning and data analysis skill Should be able to think proactively for process changes from Business Process Re-engineering perspective Assertive attitude Self-Driven and ability to follow-up promptly Good analytical skills & eye for details

Analyses, reviews, and interprets safety data, both non-clinical and clinical, literature and any other relevant sources Responsible for performing end to end case processing of Individual case safety reports to meet regulatory timelines Perform initial evaluation of spontaneously reported adverse events including reports from post marketing surveillance studies Responsible for identifying duplicate/invalid ICSRs Perform case processing from clinical trial, literature, spontaneous, market research, social media and solicited cases for both serious and non-serious reports Perform data entry for all subject information into EDC databases as required Perform peer review, quality review of cases as and when required Perform peer review, quality review of all EDC data entered as required Accountable for sending queries for clarity associated with incoming information if required Ensure accurate and consistent coding of all the events, drugs /procedures/indications and laboratory tests according to the appropriate dictionary (For e.g., MedDRA, Company Product Dictionary, WHO-DD). Ensure that case narrative comprises correct and appropriate safety information Ensure that all the cases being processed with quality and submitted in a timely manner without any delays according to the service level agreement. Contributes to safety and pharmacovigilance training programs. Collaborates with Regulatory Affairs to ensure appropriate reporting of pharmacovigilance and drug safety information to regulatory agencies and prescriber community. Serves as a subject matter expert for vendors providing drug safety and pharmacovigilance services. Training and mentoring of Pharmacovigilance Associates

Pharmacovigilance (PV) Quality Assurance System Governance. Maintaining oversight of the quality systems within Pharmacovigilance department. Review &/or Approval of Quality system documents related to Pharmacovigilance. Ensure compliance with written procedures/policy/manuals. Ensure all time readiness of Pharmacovigilance function for client audits/visits and regulatory inspections. Handling of External Audits, Regulatory Inspections, & client visits related to Pharmacovigilance function. Monitor the deficiencies and deviations within PVD and shall ensure compliance and implementation of Corrective and Preventive Actions (CAPA) in accordance with relevant QMS SOP. On-boarding & training of new joinee within PVD Compliance with defined requirements and completeness of Individual training plans, on-job trainings, Job Responsibilities etc Perform quality review of PV activities to monitor the PV process on regular basis. Conducting or Assisting in QMS Audits, Vendor Qualification Audits, For Cause Audits and Pre-Inspection Audits for PV function of Pharmazone. Addressing external queries pertaining to quality and compliance of PV. Distribution of documents to the PV personnel after coordinating with Quality Management System department. Any other responsibilities assigned by management time to time

Review of the world wide scientific and medical literature in accordance with companies-controlled documents. Maintain organized records of all literature safety reports received and reported. Basic entry of MLM cases received from the authority by uploading and importing XML and RTF files and by analysing received source document. Perform duplicate check. Manage tracking of MLM cases with source of receipt. Ensuring compliance with local regulations and companys global pharmacovigilance requirement. Weekly reconciliation of MLM cases with source of receipt. Deliver training to new joined and team as per requirement. Case processing including data entry, drug coding, MedDRA coding, assessment for expediting of ICSR in accordance with companys standard operating procedure relevant regulations and guidelines. Escalate issues or task outside the normal scope of work etc.

Authoring of Aggregate reports (PSURs/PBRERs, PADERs/Annual Reports/ ACO/ DSUR for submission to local and other Health Authorities. Authoring of Risk Management Plans (RMPs) as a part of regular Pharmacovigilance activities. Authoring of Signal Management Reports. Performing literature search and validity check for the aggregate reports. Reconciliation of relevant process trackers. Extraction and validation of data (RSI, Sales, previous reports, RMP, signals). Generation of Line Listings (LL) from safety database Providing reliable support for high priority Ad-hoc activities. Ensure all the reports are drafted within the allocated timelines.

This role as a Training Operations Specialist within Global Patient Safety (GPS) sounds like a pivotal position for ensuring the effectiveness and compliance of training initiatives. You'd be the backbone supporting the strategic training goals of the department. Here are some key takeaways from the description: Focus on Operational Excellence in Training: Your work will directly contribute to ensuring that all GPS roles are well-equipped, which is crucial for maintaining high standards in patient safety and regulatory compliance. Lifecycle Support for Employees: You'll be involved in the entire employee lifecycle from onboarding to offboarding, ensuring smooth transitions and knowledge retention. Data-Driven Approach to Training: Monitoring training metrics and supporting the LMS indicates a focus on tracking the effectiveness of training programs. Importance of Documentation and Systems: Managing controlled documents, JDs, CVs, and SharePoint sites highlights the critical nature of accurate and accessible information in a regulated environment. Cross-Functional Collaboration: Working with R&D training and quality teams emphasizes the need for strong collaboration and communication skills across different departments. Compliance at the Forefront: Supporting PV compliance activities underscores the importance of adhering to industry regulations in all training endeavors.

Support interactions with business partners (license partners) and vendors for all case intake and processing activities. Vendor oversight of all case intake and processing activities and case quality including analysis and reporting of trends in quality measures. Ensure vendor compliance with approved processes and training requirements. Submission of all individual case safety reports to FDA/EMA, business partners (license partners), and vendors. Act as US/EU local safety office and FDA/EMA point of contact for safety reporting. Provide audit & external inspection support. Assist in assuring quality of Individual Case Safety Report (ICSR) processing globally for clinical trial and post-market cases processed by vendors Ensure Vendors deliver high quality cases through metric management meet all worldwide regulatory authority requirements Provide vendors with resources and training to perform their role Analysis and communication of case Quality Control results Responsible for escalation of case related issues from vendor(s) Providing audit/inspection support for case management related activities, including liaising with vendors to provide support as applicable Undertaking activities delegated by the Qualified Person for Pharmacovigilance (QPPV) as detailed in the PV System Master File and maintain a state of inspection readiness May assist with Periodic Aggregate Safety Reports (PASR) processes and associated metrics throughout the product lifecycle as applicable Other duties related to the position as necessary as defined in Standard Operating Procedures or as requested by their supervisor Work within the Quality Management System framework including all applicable training and controlled documentation governing Pharmacovigilance processes Ensure vendor case processing timelines for AE intake, triage and submission are met Perform retrospective quality assurance of vendor processed cases Day-to-day vendor management issues Interact with other local safety offices as applicable Support on-boarding and off-boarding of vendor staff Attend management meetings with vendors Support analysis of QC trends Support generating, communicating, and archiving of reports of QC findings Support audits of CAPAs and other actions/recommendations for ICSR quality related measures Perform case review as required Generate and distribute performance metrics (retro QA / Case correction) Support analysis of QC trends including actions/recommendations What we expect of you We are all different, yet we all use our unique contributions to serve patients. The [vital attribute] professional we seek is a [type of person] with these qualifications. Basic Qualifications: Doctorate degree and 3 years of directly related experience (OR) Master's degree and 6 years of directly related experience (OR) Bachelor's degree and 8 years of directly related experience (AND) 2 years of managerial experience directly managing people and/or leadership experience leading teams, projects, programs or directing the allocation of resources Skills: Understanding of global regulatory requirements for pharmacovigilance Proficiency in safety case processing Expertise in all aspects of case intake and processing in multiple global safety databases Experience in supporting inspections or internal audits Communication skills and attention to detail

We are seeking an experienced and detail-oriented Medical Reviewer to join our team. The role involves reviewing, analyzing, and ensuring accuracy, consistency, and compliance of medical and scientific content in alignment with regulatory, clinical, and organizational standards. Key Responsibilities Review medical, clinical, and regulatory documents for scientific accuracy, clarity, grammar, and compliance. Ensure consistency of terminology, data, and style across all documents. Validate clinical and safety data in reports and submissions against source documents. Collaborate with cross-functional teams including medical writers, clinical research, and regulatory affairs. Provide feedback and recommendations to improve content quality and adherence to guidelines. Ensure compliance with ICH, GCP, and regulatory requirements. Maintain up-to-date knowledge of therapeutic areas, medical terminology, and industry standards. Required Skills & Competencies 3 - 7 years of experience in medical review, pharmacovigilance, or regulatory writing . Strong knowledge of clinical research processes, medical terminology, and regulatory guidelines . Excellent attention to detail and ability to identify inconsistencies or errors. Strong communication and collaboration skills. Proficiency in MS Office and familiarity with review tools. Ability to work independently and manage multiple projects.