772 Case Management Jobs - Page 7

Description: *Key qualifications and skills for this role often include strong experience in ServiceNow implementations, specifically with HRSD modules. *In-depth knowledge of HRSD capabilities such as Case Management and Employee Service Center is important, along with proficiency in ServiceNow scripting and web technologies. *Familiarity with integrations and a solid understanding of HR processes are also typically required. *Strong communication and problem-solving skills are essential. ServiceNow certifications, particularly in HRSD, are highly desirable, and experience with Agile methodologies is often preferred.

Job Category Employee Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce. The Recruiting Operations Spe...

Company Description MAITYS, a unit of Nestcare Techserv Pvt. Ltd., operates under the brand name Maity's and offers a comprehensive range of home care services for your loved ones. From emergency response to post-hospital care, and even sourcing fresh vegetables or finding an AC-repairing person, we ensure that elderly individuals don't have to leave their homes to access any facility. Our services guarantee market-fresh vegetables and prompt medicine deliveries within 12 hours or at the earliest slot available. Role Description This is a full-time, on-site role located in Hyderabad for a Care Manager. The Care Manager will be responsible for managing and coordinating care plans, overseeing ...

Join a Team That's Passionate About Making Lives Better! At Bill Gosling Outsourcing, we believe that success starts with an amazing team. We are a global leader in outsourcing solutions, we focus on making lives better, one connection at a time. We provide tailored solutions to businesses around the globe, specializing in customer care, sales, and financial services. We're looking for enthusiastic, driven individuals to join our dynamic work environment where fun meets results ! The Agent Case Management Interacts with customers / customer information on a daily basis, promptly responding to all inquiries in a courteous and efficient manner. They will assist customers with their cases, emai...

Role & Responsibility: i) To work as an Assistant Vice President / Manager for Medical Business Operation for Pan India & South East Asia based in our Global Delhi HQ, India or for Manager Remotely work from Home-based in Bangalore /Mumbai. Dealing day to day basis with a big chain of hospitals Group or Direct B2C Consumer Market in Healthcare domain of Public health, Preventive Health, Early Detection, Dr Consultations, R&D Collaborations, Treatments, Surgeries, Disease Management related in Chronic Diseases such as in Oncology, Diabetes, Heart Disease, COPD & Mental Health, working directly dealing in the end to end Patient Management, Patient Case Management( Domestic and or International...

Role & Responsibility: i) To work as an Assistant Vice President / Manager for Medical Business Operation for Pan India & South East Asia based in our Global Delhi HQ, India or for Manager Remotely work from Home-based in Bangalore /Mumbai. Dealing day to day basis with a big chain of hospitals Group or Direct B2C Consumer Market in Healthcare domain of Public health, Preventive Health, Early Detection, Dr Consultations, R&D Collaborations, Treatments, Surgeries, Disease Management related in Chronic Diseases such as in Oncology, Diabetes, Heart Disease, COPD & Mental Health, working directly dealing in the end to end Patient Management, Patient Case Management( Domestic and or International...

Role & Responsibility: i) To work as an Assistant Vice President / Manager for Medical Business Operation for Pan India & South East Asia based in our Global Delhi HQ, India or for Manager Remotely work from Home-based in Bangalore /Mumbai. Dealing day to day basis with a big chain of hospitals Group or Direct B2C Consumer Market in Healthcare domain of Public health, Preventive Health, Early Detection, Dr Consultations, R&D Collaborations, Treatments, Surgeries, Disease Management related in Chronic Diseases such as in Oncology, Diabetes, Heart Disease, COPD & Mental Health, working directly dealing in the end to end Patient Management, Patient Case Management( Domestic and or International...

Role & Responsibility: i) To work as an Assistant Vice President / Manager for Medical Business Operation for Pan India & South East Asia based in our Global Delhi HQ, India or for Manager Remotely work from Home-based in Bangalore /Mumbai. Dealing day to day basis with a big chain of hospitals Group or Direct B2C Consumer Market in Healthcare domain of Public health, Preventive Health, Early Detection, Dr Consultations, R&D Collaborations, Treatments, Surgeries, Disease Management related in Chronic Diseases such as in Oncology, Diabetes, Heart Disease, COPD & Mental Health, working directly dealing in the end to end Patient Management, Patient Case Management( Domestic and or International...

Role & Responsibility: i) To work as an Assistant Vice President / Manager for Medical Business Operation for Pan India & South East Asia based in our Global Delhi HQ, India or for Manager Remotely work from Home-based in Bangalore /Mumbai. Dealing day to day basis with a big chain of hospitals Group or Direct B2C Consumer Market in Healthcare domain of Public health, Preventive Health, Early Detection, Dr Consultations, R&D Collaborations, Treatments, Surgeries, Disease Management related in Chronic Diseases such as in Oncology, Diabetes, Heart Disease, COPD & Mental Health, working directly dealing in the end to end Patient Management, Patient Case Management( Domestic and or International...

Pega Certified Senior System Architect 5 years of relevant design & architecture experience 4 years of experience in Pega version 7x or greater 2 years of experience with Connectors and Services in Pega platform to integrate with external systems

JOB DESCRIPTION : Domestic Violence Mental Health Advocates are responsible for engaging individuals impacted by domestic violence and provide case management services to individuals and families. Main Duties & Responsibilites Provide Mobile Response services to victim within 24 hours Schedule and Conduct regular appointments with clients Able to case management services to link and refer client to supportive services Establish positive and trusting relationships with clients Provide advocacy and guidance to appropriately address client needs Continually assess client situations and provide the proper ongoing services Educate and involve family members or other loved ones when necessary Coll...

Required: 2-5 years customer service or administrative experience Excellent English written and verbal communication Strong computer skills and learning aptitude Exceptional attention to detail (99% accuracy standard) Availability during US business hours Prior experience with US-based companies Preferred: Background in administrative, legal, or case management environments Understanding of US business practices CRM or case management software experience Cultural Fit: Empathy for individuals facing disability and financial hardship Process-oriented thinking with compliance mindset Self-motivated and independent work style Growth mindset and continuous improvement orientation

The Opportunity: Under general supervision, assists HR Data Analytics Manager in the preparation of analyses on the employee population. Prepares reports and presentations on demographic profiles, turnover ratios, etc. for various audiences. Works independently with internal clients to determine their reporting needs. Manages databases, works with HRIS to ensure data integrity, and performs trend analyses on historical turnover, recruiting, and staffing. Position Summary: We are seeking a seasoned Employee Relations Specialist ( European Region ) to join our HR Shared Services Center , responsible for managing and resolving employee inquiries, concerns, and complaints through the ServiceNow ...

Looking for professionals with expertise in software testing to handle test planning, execution, and reporting. Candidate must have experience with automated testing tools and test case management. Strong attention to detail and problem-solving abilities required. Experience in agile environments is preferred. Location: Flexible.

Role Overview: As a Principal Consultant-Technology at our company, you will provide strategic leadership in technology consulting, driving innovation and excellence in technology solutions. You will play a key role in shaping the overall technology strategy and ensuring the alignment of technology solutions with business goals. Key Responsibilities: - Build and execute user outreach and training programs to boost CRM adoption and functional alignment - Act as a CRM champion to promote self-service, reduce manual processes, and increase user satisfaction - Establish user champion networks and feedback forums across geographies - Track CRM roadmap deliverables, manage dependencies, and ensure...

You will be joining our technology services client as a ServiceNow CSM Consultant on a contract basis with the potential for full-time employment conversion. Your main responsibilities will include: - Designing, configuring, and customizing the ServiceNow Customer Service Management (CSM) module. - Experience in various modules such as Case Management, Knowledge Management, Agent Workspace, CSM Portal, and Agent Mobile App configuration. - Working with ITSM and Custom Service Portal. Your extensive experience across the ServiceNow core platform, security, performance, and compliance will be crucial. You will also be responsible for: - Third-party integrations using methods like REST, SOAP, I...

As an Associate, Service Operations People and Culture (P&C) at Aristocrat, your primary responsibility is to respond to inquiries from employees, execute P&C transactions, and conduct data reporting using Workday and other HR systems. Your role demands great attention to detail, a customer service orientation, and the ability to exercise discretion and prioritize service requests effectively. - Provide excellent customer service by addressing HR-related inquiries from employees, P&C Business Partners, and managers through various communication channels such as email, instant message, chat, and phone. - Resolve inquiries accurately and in a timely manner by accessing knowledge guides and inf...

You will be a Healthcare Worker in Lucknow, responsible for various community health activities, communication with patients and stakeholders, health education, case management, and patient care at home and on-site for the elderly. - Perform community health activities - Communicate effectively with patients and stakeholders - Provide health education - Manage cases efficiently - Deliver patient care at home and on-site for the elderly Qualifications Required: - Proficiency in community health, health education, and health promotion skills - Strong communication skills - Good knowledge of hygiene practices - Ability to promote health initiatives - Capable of working collaboratively in a team...

Job Title - GN - SONG - C&S - MS Dynamics - Senior Manager Management Level 06/Senior Manager Location Gurugram, Mumbai, Pune, Bengaluru, Hyderabad, Chennai Must have skills Microsoft Dynamics 365 Customer Relationship Management (CRM) Good to have skills Customer Service Life Cycle Job Summary You will work closely with our clients as consulting professionals who design, build, and implement initiatives that can help enhance business performance. Areas of Work Microsoft Business Analyst/Functional Consultant MS D365 Customer Service & Marketing, Service module Roles & Responsibilities :As part of these, you will drive the following:- Serve as CRM solution consultant and if required, perform...

About The Role Skill required: Talent Development - Instructor-Led Training (ILT) Designation: Business Interlock Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsTalent Development processThe practice of training and learning material between an instructor and learners, either individuals or groups. Instructors can also be referred to as a facilitator, who may be knowledgeable and experienced in the learning material, but can also be used more for their facilitation skills and ability to deliver material to learners. What are we lookin...

About The Role Job Title - GN - SONG - C&S - Salesforce Auto - Senior Manager Management Level: 06/Senior Manager Location: Gurugram, Mumbai, Pune, Bengaluru, Hyderabad, Chennai Must have skills: Salesforce Good to have skills: CRM Transformation Job Summary : You will work closely with our clients as consulting professionals who design, build, and implement initiatives that can help enhance business performance. Areas of Work: Salesforce Business Analyst/Functional Consultant - SFDC Roles & Responsibilities: As part of these, you will drive the following Serve as CRM solution consultant and if required, perform hands-on delivery of customer interaction solution (Service Cloud, Einstein Anal...

About The Role Skill required: Talent Development - Instructor-Led Training (ILT) Designation: Business Interlock Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsTalent Development processThe practice of training and learning material between an instructor and learners, either individuals or groups. Instructors can also be referred to as a facilitator, who may be knowledgeable and experienced in the learning material, but can also be used more for their facilitation skills and ability to deliver material to learners. What are we looking f...

About The Role Job Title - GN - SONG - C&S - Salesforce Pharma - Senior Manager Management Level: 06/Senior Manager Location: Gurugram, Mumbai, Pune, Bengaluru, Hyderabad, Chennai Must have skills: Salesforce Good to have skills: CRM Transformation Job Summary : You will work closely with our clients as consulting professionals who design, build, and implement initiatives that can help enhance business performance. Areas of Work: Salesforce Business Analyst/Functional Consultant - SFDC Roles & Responsibilities: As part of these, you will drive the following Serve as CRM solution consultant and if required, perform hands-on delivery of customer interaction solution (Service Cloud, Einstein An...

Role & responsibilities HR adviser is responsible for providing HR leadership to functional leaders. This role involves partnering with functional leadership, executing HR initiatives, and ensuring compliance with employment laws and regulations. The role is also expected to ensure talent management, employee engagement, and fostering a positive work culture within the function and the organization. What would you be responsible for: As an HR adviser, you will play a crucial role in providing expert advice, support, and guidance to functional leaders on various people and capability interventions. Your responsibilities will include performance management, talent management, employee engageme...

Pega SI Experience - 8- 13 Years Location - Hyderabad, Bangalore, Kolkata Mode - Hybrid Availability - 30 days Job Overview As a Pega Smart Investigate Specialist , you will be a key driver in utilizing the Pega Smart Investigate application to streamline and optimize complex investigation and resolution processes within our financial services clientele. Your primary focus will be on the end-to-end design, development, and implementation of Pega Smart Investigate solutions that directly address critical business challenges, such as payment fraud, dispute management, and Anti-Money Laundering (AML) investigations . You will serve as the technical and advisory expert, ensuring alignment with c...