229 Case Management Jobs - Page 6

Takes a lead role for analyzing, designing, coding, testing and implementing more complex application enhancements, as well as providing general production support, meeting defined scope, target dates and budgets with minimal or no defects. Utilizes and participates in the more complex full system development life cycle, per current Highmark SDLC standards. Takes a lead role in collaborating with customers, business analysts, partners, and IT team members to understand business requirements that drive the analysis and design of quality technical solutions. Concentrates on providing innovative solutions to more complex business needs. Takes a lead role in providing required technical support, including release implementations, on-call and 24x7 supports when necessary Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise At least 4-6 years of relevant experience in PEGA Developers/Sr. Developers with technical knowledge, ability to mentor/coach entry level developers. Exposure to multiple Pega frameworks and versions. Should have Good Knowledge in overall concepts of Pega with good hands-on experience. And Case Management Designing class structures, application frameworks, and data models. Fixing the Guardrail warnings and Improving Application compliance score Preferred technical and professional experience Good Communication Skills , Capable of handling one or two persons in team as a module lead Familiarity with Scrum and Agile methodology Experience with Java based application

Job Responsibilities: • Knowledge & Experience of working with Claimant, Respondent and Arbitrators • A go-getter with problem-solving capabilities • Attention to detail for handling multiple dispatches for multiple clients Required Candidate profile • Bachelor's degree in Law with previous experience in similar work • Proficiency in knowledge of MS office tools • 0-5 years of experience in working with bulk Arbitration cases is an added advantage

Job Title: Business Analyst (Preferably from Healthcare IT domain) Location: Chennai - DLF Job Type: Full Time Experience Level: [Mid-Level / Senior-Level] Department: IT / Healthcare Solutions Job Summary: We are seeking a highly motivated and detail-oriented Business Analyst with strong experience in the Healthcare IT domain . The ideal candidate will bridge the gap between business needs and technology solutions, working closely with stakeholders to define requirements, streamline processes, and implement solutions that support our healthcare initiatives. Required Skills & Qualifications: Bachelors degree in Computer Science, Information Technology, Healthcare Administration, or related field. 510 years of experience as a Business Analyst, preferably in the Healthcare IT domain. Strong understanding of healthcare systems including EHRs/EMRs (e.g., Epic, Cerner), claims systems, and patient management platforms. Experience with Agile, Scrum, or other SDLC methodologies. Excellent communication, documentation, and stakeholder management skills. Proficient in tools such as JIRA, Confluence, MS Visio, Balsamiq, or similar. If interested kindly share your updated CV to priyad@kyyba.com along with the following details, No of years of Experience - Experience in Healthcare IT - Notice Period - How soon can join - Current CTC - Expected CTC -

About the Role: Junior Legal Associate - Collections We, at Fibe are seeking a dynamic and self-driven Junior Legal Associate to join our Legal Department, with a focus on collections. The ideal candidate will assist in managing the legal aspects of debt recovery and collections processes. Core Responsibilities: Assist in drafting and reviewing legal documents related to debt recovery, including demand letters, notices, and settlement agreements etc. Attend Courts hearings, presenting oral and documentary evidence on any legal related matter as a representative of Fibe. Conduct legal research on relevant laws, regulations, and precedents pertaining to debt collection practices. Collaborate with internal stakeholders, including collections teams and external legal counsel, to develop effective strategies for debt recovery. Assist in monitoring and managing litigation cases, including tracking case progress, preparing documentation, and attending court hearings when necessary. Prepare legal drafts for notices and replies and assist in Arbitration proceeding and execution of arbitration orders & awards. Maintain accurate and organized records of all collection-related activities and correspondence. Stay up to date on changes in relevant laws and regulations governing debt collection practices and ensure compliance with internal policies and procedures. Facilitate communication and coordination with advocates for effective legal representation. Provide support to senior legal staff as needed on other legal matters within the department. Preference and Experience: Bachelors degree in law from a recognized institution. (LLB or equivalent) 1-2 years of experience in a legal role, preferably with exposure to debt recovery and collections. Strong understanding of relevant laws and regulations governing debt collection practices, including but not limited to the [insert relevant regulations in your jurisdiction]. Excellent research, analytical, and problem-solving skills. Effective communication skills, both written and verbal. Ability to work independently and collaboratively in a fast-paced environment. Attention to detail and ability to manage multiple tasks simultaneously. Proficiency in MS Office suite and legal research tools. Experience working in the financial services industry, particularly within an NBFC or banking institution. Familiarity with case management software and legal databases. Certification or additional training in debt collection practices or related legal areas..

Key Responsibilities: Deliver the technical solution within the Pega including enterprise class structure, data model and application framework. Lead design sessions toward the successful implementation of more complex requirements; define the class structure of data and work objects. Configure complex integrations and services such as Integrating the Systems/Applications using SOAP, REST, RDB etc. Troubleshoot application using PRPC tools like Rules Inspector, Clipboard, Tracer and log files. Deploy and maintain Applications or systems across the various environments. Configure more complex Java, HTML/JavaScript components where necessary. Qualifications: BS in Computer Science, Engineering, Mathematics, or a related field required 10+ or more years of software development experience required Proven 10 years Pega development experience including PRPC 7/8 Provide link to CSSA Certification Detailed Knowledge of PRPC design and implementation topics including: - Rules, Class Design, Security, Flows, Adapters, Services and Connectors Demonstrate experience with Pega migration Proven experience with Case Management, Survey Implementations, Pega UI/UX and Data Pages Expertise in PRPC Integration with external systems in an enterprise environment using REST services. Demonstrate Knowledgeable in Estimation, Performance Tuning and Deployment process together with analyzing the performance impact on the application Technology Stack includes

Requirement: PEGA Developer (CSA/CSSA Certified) Experience: 10years Location: Hyderabad Company: Cigna Health Care Job Description: Need the Link to the Pega Certification Responsibilities: Deliver the technical solution within the Pega including enterprise class structure, data model and application framework. Lead design sessions toward the successful implementation of more complex requirements; define the class structure of data and work objects. Configure complex integrations and services such as Integrating the Systems/Applications using SOAP, REST, RDB etc. Troubleshoot application using PRPC tools like Rules Inspector, Clipboard, Tracer and log files. Deploy and maintain Applications or systems across the various environments. Configure more complex Java, HTML/JavaScript components where necessary. Qualifications: BS in Computer Science, Engineering, Mathematics, or a related field required 7+ or more years of software development experience required Proven 5+ years Pega development experience including PRPC 7/8 Provide link to CSSA Certification Detailed Knowledge of PRPC design and implementation topics including: - Rules, Class Design, Security, Flows, Adapters, Services and Connectors Demonstrate experience with Pega migration Proven experience with Case Management, Survey Implementations, Pega UI/UX and Data Pages Expertise in PRPC Integration with external systems in an enterprise environment using REST services. Demonstrate Knowledgeable in Estimation, Performance Tuning and Deployment process together with analyzing the performance impact on the application Technology Stack includes: Java, JavaScript, HTML, CSS, XML, JSON, SQL, DB2, Postgres; JBoss, GitHub, Jenkins.

Job Title: SAP CRM Case Management ConsultantLocation: Hyderabad / Bangalore (Full-Time)Experience: 4+ YearsJob Description: We are looking for an experienced SAP CRM Case Management Consultant with strong expertise in SAP CRM functional processes and configurations related to Case Management. Responsibilities: Design, configure, and implement SAP CRM Case Management solutions. Work on end-to-end case management processes including creation, processing, and resolution of cases. Collaborate with business stakeholders to gather requirements and translate them into SAP CRM solutions. Configure CRM components such as Business Transactions, Case Types, Actions, and Rules. Integrate SAP CRM with ECC, S/4HANA, or third-party systems. Perform Unit Testing, Integration Testing, and User Acceptance Testing (UAT). Provide production support and troubleshoot issues related to SAP CRM Case Management. Document functional specifications, process flows, and configuration. Skills Required: Minimum 4+ years of experience in SAP CRM Functional with a focus on Case Management . Strong expertise in SAP CRM Service, Interaction Center (IC), and Case Management processes. Experience in configuring Service Requests, Complaints, Cases, and Activities. Good understanding of Business Partner Management, Product Master, Organizational Model, and Action Profiles . Knowledge of integration with SAP ECC, S/4HANA, or external systems . Strong analytical and problem-solving skills. Good communication skills for interacting with business and technical teams.

Role Description This role is within the DWS Global Technology team and will interact with the various business groups globally, e.g. Global Client Group, Trading, Risk, Compliance and Finance. The developer will be responsible for delivering the technology projects with focus on the DWS Strategic projects and changes driven by upcoming regulatory milestones. Your key responsibilities As a FileNet Engineer will be working in a team of highly motivated technical experts delivering various challenging high visibility projects. Ability to adapt to fast pace development model is crucial. Working experience in Agile Methodology Participate in design meetings and design decisions. Develop System Monitoring tools. Contribute to operational and risk remediation activities. Your skills and experience 7-8 years of FileNet development experience. Asset Management Domain Knowledge 7-8 years of experience in FileNet Document Management business applications. Knowledge in Banking domain, especially Asset Management preferred. Technical Skills FileNet Engineer 5+ years of experience in developing, troubleshooting and implementation of large and complex ECM solutions using IBM FileNet Content Manager. Case Manager/BAW development and customization experience. Experience in IBM Content Collector for SAP/Files. Experience working in Unix and Windows server environments. Experience in External Data Service (EDS) framework. Experience in ICN plugin framework, and how to develop and deploy ICN plugins. Experience in developing and deploying FileNet server-side extensions (Subscriptions, Events). Experience in deploying FileNet based web apps in WebSphere application server. Experience in deploying FileNet assets using FileNet Deployment Manager (FDM). Experience in implementing workflow using IBM Content Navigator (ICN). Knowledge of FileNet API. Knowledge of ICN Java/JS API. Basic knowledge of SQL queries. Nice to have skills Experience with Datacap. Experience working in FileNet running on Container environment. Working experience in Agile methodology. Experience in setting up and configuring IBM Enterprise Records (IER). Soft Skills Ability to partner with Business Analyst to interpret functional specifications Ability to multi-task in a high-pressure environment Ability to pick up new product and technical knowledge quickly Ability to quickly learn new and complex processes Self-starter, able to set own targets and timelines and manage delivery expectations with users. Excellent communication skills; fluent in English (written and verbal).

Position Summary: As the Head of Offshore AML/KYC & Screening Operations, you will lead a team responsible for conducting screening processes across sanctions, Anti-Money Laundering (AML), and Know Your Customer (KYC) operations. This role requires a strong operational mindset, the ability to drive change, and experience in adapting to digital transformation. You will work closely with technology, legal, and transformation teams to ensure maximum compliance with internal and external regulatory standards. The role would need you to be influencing in your interactions, driving the right behaviors and educating on the right compliance postures. Key Responsibilities: Lead and manage an offshore team of approximately 50 professionals, overseeing screening operations across Sanctions, AML, and KYC. Ensure compliance with internal policies and external regulatory requirements, including SEC regulations and other relevant sanctions frameworks. In collaboration with your stakeholder, implement, and maintain an effective sanctions, AML and KYC screening program and related compliance processes. Oversee daily sanctions, AML and KYC screening operations, including alert reviews, investigations, and escalation processes. Collaborate with legal, compliance, and business teams to address sanctions, AML and KYC-related issues. Being an influencer, driving change conversations and using the experience to do the right thing for the Business Drive operational excellence and continuous improvement in screening processes and methodologies. Collaborate with technology teams to implement and optimize screening platforms such as World Check One, Bridger, and LexisNexis. Manage case management processes and systems effectively. Provide thought leadership and strategic direction for the screening operations team. Maintain documentation of sanctions, AML and KYC compliance activities and present to senior leadership and key stakeholders on operational performance, challenges, and strategic initiatives. Work hands-on with the team when necessary to resolve complex issues or meet critical deadlines. Partner with the technology, legal, and transformation teams to drive change and implement new processes or technologies. Develop and maintain relationships with key internal stakeholders, including the Chief Ethics and Compliance Officer, Chief Audit Executive, Chief Shared Services Officer, and Functional Executive Directors. Stay up to date with evolving regulations, industry practices, and emerging risks in the field of financial crime to ensure ongoing compliance and effective risk mitigation. Collaborate with internal stakeholders to ensure regular training programs and awareness campaigns are conducted to promote a strong culture of financial crime prevention across the organization. Develop and deliver sanctions, AML and KYC compliance training to your personnel. Qualifications: Bachelor's degree in a relevant field; advanced degree preferred Minimum 15 years of experience in screening across sanctions, AML, and KYC Professional certifications such as ACAMS Proven experience in leading and managing teams of 50-100 people Strong understanding of sanctions regulatory frameworks, including SEC regulations and AML regulations Experience in consulting or banking sectors is highly desirable Demonstrated ability to adapt to and lead digital transformation initiatives Excellent communication skills and proven thought leadership capabilities Strong operational mindset with the ability to drive change and work independently Proficiency in case management and screening platforms (e.g., World Check One, Bridger, LexisNexis) Experience in program management and stakeholder engagement Ability to present effectively in senior leadership meetings Excellent analytical skills with ability to interpret complex regulations Demonstrate confidence in your ability, and anticipate what is needed Ability to prioritize workload with an attention to detail and willingness to complete projects in a timely and efficient manner Team player who deals respectfully, inclusively and effectively with colleagues and clients Excellent analytical skills with ability to interpret complex regulations Additional Skills and Competencies: Strong analytical and problem-solving skills Ability to work in a fast-paced, global environment Excellent project management and organizational skills Cultural sensitivity and ability to work with diverse teams Adaptability and flexibility in responding to changing regulatory landscapes Strong ethical standards and commitment to compliance

Fictiv existsto help product innovators create Fictiv is a global manufacturing company that simplifies sourcing for custom manufacturing, from prototype to low-volume production. Through its highly-vetted manufacturing network, AI-powered technology platform, and global operations centers across the USA, Mexico, India, and China, Fictiv delivers fast, high-quality custom manufacturing services from quote to delivery. Fictivs capabilities span the full mechanical bill of materials, including Injection Molding, Compression Molding, 3D Printing, CNC Machining, Die Casting, and Sheet Metal. To date, Fictiv has delivered more than 30 million commercial and prototype parts for early-stage companies and large enterprises alike, helping them innovate faster, free up precious resources, and drive profitable growth. Role & responsibilities: Job Description- Are you ready to shake up the world of customer service? Do you thrive on making connections and finding creative solutions? If youre passionate about putting customers first in a dynamic, non-traditional environment, we want YOU on our team! In your role as Customer Project Specialist , you will be working directly with our US-based customers, and youll be using your agility, problem-solving skills, and customer service advocacy to help our customers increase the velocity and quality of products delivered. You will collaborate with the cross-functional teams to resolve customer pain points, address customer needs, and help manage customer projects end to end. You will support multiple customers across a variety of manufacturing orders to be fulfilled in different regions around the world. Work Hours - 9am-5pm US Pacific Time (Mon-Fri). There is a requirement to work from the office for the initial 3 months which would be the training phase before moving to a hybrid schedule (2 days home/3 days in office). What you will be doing: Customer Management: You will be our customers best ally at Fictiv. Work closely with our customers to ensure a seamless and high-quality experience. Nurture relationships and resolve issues to help drive customer loyalty. Case management: Concurrently manage a variety of manufacturing orders with multiple customers and the internal operations teams. Prioritize and resolve top user requests to address their product development needs and meet customer expectations for timing and quality. Communication: Gather, interpret, and communicate engineering, design, manufacturing, and logistics requirements to ensure the orders will be delivered on time and in full Collaboration : Collaborate with sales and the manufacturing operations teams to ensure successful delivery to the customer and advocate on their behalf - through the project lifecycle, including post-delivery exceptions. Program Managemen t: Manage projects with top-down oversight throughout the entire execution to ensure success as defined by adherence to standards of scope, budget, and timeline. Continuous Improvement : Identify improvement areas and collaborate with the cross-functional team to prioritize and define solutions to increase our efficiency. What we look for Bachelors degree in Mechanical Engineering and three (3) - six (6) years of relevant experience in the manufacturing industry, preferably in a client-facing role. The work is fast-paced - you will be working in an operations environment with tight deadlines and high standards. You will need to be organized with good time management, prioritization skills and great attention to detail. We obsess over our customers - you will need to be personable and have outstanding communications skills (both written and verbal) and be able to adapt your communication style effectively. Must be fluent in written and spoken English. Proven experience working directly with US-based customers and/or during US business hours is preferred. This role requires a self-starter mentality . We want you to be excited by a hands-on, high-performing, results-oriented role and driven to exceed expectations for our clients. Accountability is everything; you say what you do and do what you say. The basic project management/operations knowledge - scope, timing and quality. logistics, RMAs, change requests, invoicing. Aligned with our culture centered around continuous learning - bring passion to learn about the manufacturing ecosystem and the New Product Development process. What is in it for you and how will you be rewarded? Skill development- within your first 12 months in this role you will grow your skills in the following areas; Manufacturing Industry Knowledge : Gain a deep understanding of the manufacturing sector, including its challenges, trends, and innovations. Youll learn about key processes, technologies, and the industry's impact on global supply chains. Business Acumen : Develop a strong sense of business strategy, enabling you to make informed decisions that help drive company performance. Youll learn how to assess opportunities, manage risks, and evaluate business metrics critical to success. Customer Relationship Management : Work directly with customers from a diverse range of industries, from innovative startups to established, multibillion-dollar enterprises. This experience will sharpen your ability to understand customer needs, address challenges, and deliver tailored solutions that enhance customer satisfaction. Cross-Regional Collaboration : Partner with manufacturing teams across global regions. You will develop a nuanced understanding of regional differences, learn to navigate cultural considerations, and effectively collaborate with international teams to achieve common goals. Networking and Relationship Building : Expand your professional network and build lasting relationships with clients, industry leaders, and subject-matter experts. You'll hone your ability to deliver a high-touch customer experience that fosters trust, loyalty, and long-term partnerships. Career growth opportunities- You can expect clear performance goals and recognition for your contributions. You will be presented with opportunities to follow the defined CPM career ladder, or, depending on your aspirations, grow your knowledge by transitioning into a different customer/operations role with the organization that may interest you. Competitive Compensation- We believe in rewarding top talent for their contributions. Thats why we offer compensation packages that are 15%- 20% higher than the industry average for associate to mid-level roles. Supportive benefits/perks- Time Off: Benefit from x days of paid time off (PTO), 11 fixed holidays, 1 floating holiday, and x casual leaves. Learning & Development: Access to unlimited courses via our Learning Management System (Absorb) for continuous development. Additionally, a dedicated budget supports studies and job-related qualifications. Medical/Health Insurance: Health insurance reimbursement up to INR 36k per annum. Coverage includes self, spouse, children and parents (Upto 31st Dec 2025, after this corporate Medi-claim insurance will be started for the Year 2026) Group Personal Accident Cover: Medical care and compensation benefits up to INR 25L for accidental injuries. Term Insurance: Term insurance premium reimbursement up to INR 12k per annum to secure your familys financial future. (Covered in Monthly Income) Health & Wellness: Health and wellness benefit reimbursement up to INR 10k per annum for gym memberships, fitness classes, equipment purchases and sports court bookings. Employee Assistance: Interest-free loans up to INR 2L for emergency financial burdens, repayable over 12 months. (Covered in Monthly Income) Dinner Allowance: INR 250/day for office days Cab Facility : For same safe hassle free, timely commutes to and from the office Snacks & Refreshments: Stay energized with daily snacks, tea, and coffee provided. Fun at Work: Holiday celebrations, happy hours, birthday/anniversary celebrations and many more surprises. Recognition & Rewards : Earn gifts through our quarterly employee recognition program Interested in learning more? We look forward to hearing from you soon.

So, what’s the role all about? The Sustenance Engineer will oversee the end-to-end management of software incidents, ensuring timely resolution and effective communication with stakeholders. The role involves coordinating and collaborating on customer break/fix reports, performing root cause analysis, and coordinating with R&D teams and other departments. The ideal candidate will have strong technical knowledge, excellent problem-solving skills, and experience in identifying and resolving bugs within a software environment. How will you make an impact? Act as an R&D focal point for customer reported incidents, including replicating and diagnosing potential software bugs Consult with technical support on identifying bugs and proper use of products and features Optimize or develop incident management tools and technologies to enhance incident tracking and resolution Effectively manage escalated or high impact issues Provide clear and timely updates to stakeholders during incidents, including status updates and resolution timelines. Facilitate communication between tech support, R&D teams, and other relevant departments. Implement recommendations based on review findings to improve future incident response and prevention. Develop and deliver training programs for tech support and NOC teams to improve incident detection, escalation, and handling. Have you got what it takes? Bachelor/Master of Engineering Degree in Computer Science, Electronic Engineering or equivalent from reputed institute 2+ years of experience in technical troubleshooting, preferably in a software or IT environment Proven track record of managing complex incidents and coordinating cross-functional teams Strong technical knowledge of software systems and case management processes Excellent problem-solving and analytical skills Effective communication and interpersonal skills Experience with incident management tools and platforms (e.g., JIRA, ServiceNow) Ability to work under pressure and manage multiple priorities You will have an advantage if you also have: Relevant certifications (e.g., ITIL, Incident Management) are a plus. What’s in it for you? Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr! Enjoy NiCE-FLEX! At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Requisition ID: 7747 Reporting into: Tech Manager Role Type: Individual Contributor

Mandatory Skills: Excellent Oral and written communication skills 5 -8 yrs of exp in Linux and Systems administration and automation in enterprise environment Administration and installation of Linux servers (SuSE Linux Enterprise, RedHat, CENTOS) exp with Linux in Cloud and Container platforms. Experience with tools like Docker & Kubernetes is desired. Sound knowledge of server environments both Linux & Microsoft Windows Server (Server 2016 R2, 2019) Client OS (Windows 10,11) (MCSA & RHCSA certifications) Sound Knowledge of Virtualization, VMware ESXi 6 or above (VCP certification a must). Experience with HP server and storage platforms would be an added advantage. Expert knowledge of Server hardware and monitoring concepts related to the same. Working knowledge of enterprise monitoring tools like SCOM & Nagios would be desired. Primary Roles & Responsibility: Monitoring health of Datacenters worldwide & taking corrective actions. Support virtualization & network related topics. Provide first level contact and convey resolutions to customer issues & escalate unresolved queries to the next level of support. Monitoring and maintaining local inventory of hardware & Software. Experience in a fast pace 24X7 environment, need good time management, solid communication skills, and quick response. Excellent organizational, and support case management skills. Successful communicator at all levels using all media, with excellent interpersonal skills. Hands-on experience providing end-user support in a high availability, mission critical support operation. Managed Services Support experience is a plus. Excellent communications skills and the ability to communicate effectively at all levels both within and outside the organization. Strong knowledge of standard hardware & software configurations, Storage and Computing preferred. Demonstrates skill, knowledge and understanding of company, products, job duties, and appropriate work methods.

Skill required: Employee Services - Employee and Labor Relations Designation: HR Service Delivery New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsEmployee Services - More into query/case managementManage the labor laws. This encompasses interchanges between an employer and an employee and may include discussions on salary, benefit packages and employee rights. What are we looking for Candidate with Case Management knowledge.Intermediate Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Minimum of 6-9 years of development experience in Pega, Pega CSSA certification is mandatory. Must have strong hands-on implementation experience leveraging Enterprise class Structure, Data Modelling, Application structure design, specialization & extensibility, Inheritance and Rule Resolution Concepts. Must have excellent implementation experience of integrations (SOAP, REST, File Listener, etc.) and its exception handling. Must have strong development experience in Data Pages, Reports, Activities, Data Transforms, Declarative & Decision rules, Functions, Function Alias & libraries and Correspondence features. Should have good hands-on experience in Case Management, User Interface, Authentication & Authorization concepts. Should have experience in Asynchronous background Processing which includes Agents, Job Schedulers, Queue Processors & SLA's. Should have good knowledge on Ruleset management, Branches, Skimming, Debugging and Deployment process. Should have hands on experience on usage of App studio and knowledge of Admin Studio. Having exposure in debugging & resolving performance issues in Pega (leveraging Admin Studio/SMA, Key Alerts & Exceptions, PDC/AES) is added advantage Working Knowledge on one of either of Customer Service, SI, SD, CLM/KYC or healthcare solutions is added advantage. Involved in any Pega application Upgrade/Modernization implementation experience is added advantage. Should have good knowledge of latest Pega Features on v8.X & Infinity 23. Strong communication, presentation skills and familiarity with Agile Methodologies and Practices.

Educational Bachelor of Engineering Service Line Digital Experience Responsibilities A day in the life of an Infoscion As part of the Infosys Delivery team, you will work on implementing designs, developing high quality programs and systems, partnering with our clients to ensure high quality deliverables. You will create technical artifacts and be the first point of contact in responding to production issues and conducting any technical analysis to arrive at solutions You will share your learnings from projects through knowledge management initiatives and leverage knowledge from other projects to drive high efficiency and effectiveness You will be a key contributor to building efficient programs/systems and if you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Additional Responsibilities: Analytical abilities Logical thinking Awareness of latest technologies and trends Technical and Professional : Primary skills:Enterprise Content Management-IBM Filenet (Filenet) Preferred Skills: Technology-Enterprise Content Management-IBM FileNet

Servicenow BA Provides technical and consultative support on the most complex technical matters. Analyzes, designs, and develops systems based upon user specifications. Provides technical assistance in solving hardware or software problems. Possesses an in depth knowledge of and works with the technical tools available for systems development and support. Maintains and demonstrates knowledge of technical industry trends, particularly as they apply to Huntington. May assist with identifying training needs or with training of less experienced staff. May serve as project leader for specific projects. Cloud platform modules development data population, data manipulation using JavaScript and Web Services Building tables, customizing, and design forms, fields as per the customer needs Working with Client Scripts, UI policies, UI Macros, Scheduled Jobs, and Background Scripts to expand ServiceNow usage for the organization Working on Data Source and building scripts for Transform Map to import datasets into ServiceNow using import sets Performing unit testing and integration testing on different environments to ensure code quality and performance of development Working on developing the Service Catalog items and complex workflows to automate users daily business processes Ability to Develop using a Risk mindset Working on integrations with multiple endpoints using SOAP, REST, and API Gateways Security and Demand Management Working on ServiceNow enhancements, design, development, and test as per business needs in Project and Demand management, Integrated Risk Management, Agile, and Scoped applications within ServiceNow IT Service Management Working on ServiceNow enhancements, design, development, and test as per business needs in the Service Catalog, Incident Management, Change Management, Problem Management, Call/Interaction, Event Management, and Scoped Applications within ServiceNow Asset and Configuration Management Working on ServiceNow enhancements, design, development, and test as per business needs in Hardware Asset Management, Software Asset Management, Configuration (CMDB), Discovery, MID Servers, Scoped Applications, and related CMDB tools (CMDB Health, CMDB Workspace, etc.) within ServiceNow Financial Services Operations and Human Resources Working on ServiceNow enhancements, design, development, and test as per business needs in Human Resource Service Delivery (HR Case Management, Onboarding and Transitions), Financial Services Operations, Legal Service Delivery, Workplace Service Management, Employee Center Pro, and Scoped Applications within ServiceNow

We are seeking an experienced Senior Developer specializing in ServiceNow HRSD to join our team The candidate will serve as the subject matter expert in ServiceNow HRSD platform, Service Portal, integrations, and reporting Responsibilities include designing, developing, troubleshooting, and maintaining ServiceNow HRSD modules like Case Management, Knowledge Management, HR Agent Workspace, Service Portal, and more The candidate should have strong experience in application development lifecycle, excellent technical troubleshooting and communication skills, and a proactive approach towards stakeholder management Immediate joiners with excellent technical and project management skills are preferred Location options include Noida, Pune, Bangalore, Chennai, Hyderabad, Thiruvananthapuram, and Coimbatore

Good communication skills Must have skills --- Pega CSSA (preferred)/CSA, Cloud architecture, Azure Kubernetes Services, Gitlab Good to have skills --- Production support experience, Integration, application upgrade, cloning and deployment experience Pega Certification: Pega Certified Senior System Architect (CSSA) Minimum of 6-8 years of hands-on experience in Pega application development. Proficiency in Pega PRPC (Pega Rules Process Commander) version X or later. Strong understanding of business process modelling and design. Experience with Pega's Smart BPM methodology. Knowledge of database concepts and SQL. Experience with Pega decisioning and customer engagement frameworks is a plus. Familiarity with agile development methodologies. Pega upgrade experience Scenario based - Pega Rules: Develop and configure Pega application rules, such as flows, activities, data transforms, and UIs. Integration: Implement integrations with external systems and data sources using Pega's integration capabilities. Case Management: Build and manage case management solutions using Pega's Case Lifecycle Management (CLM) framework.

We have a requirement on OFSAA/FCCM for one of our clients for contract to Hire role. Job Details: Skills: OFSAA/FCCM Experience: 4+ Years Location: PAN INDIA Job type: Contract to Hire Job Description:- 1. OFSAA/FCCM Primary Skills are : OFSAA , FCCM suite of product specializing on Enterprise case management(ECM). Hands on Experience in ECM Correlation. Hands on experience in running batch through OFSAA RRF. Familiar in ECM Security Attributes and configuration Understanding of ECM Integration with Third Party Applications Job Description: Should have minimum 3 to 5 years of total experience, of which the resource should have worked on OFSAA project for minimum 1 years or worked with OFSS for minimum 1-3 years in his career Working Knowledge in FCCM suite of product specializing on Enterprise case management and upgrading from old version to 8.0.x version Hands on experience in ECM/AML Installation. Have hands on experience on migrating ECM Case from FCCM 6.x version. Working knowledge in Data Movement from FCCM BD to ECM. Hands on Experience in ECM Correlation. Hands on experience in running batch through OFSAA RRF. Familiar in ECM Security Attributes and configuration Understanding of ECM Integration with Third Party Applications

Join Optical Networks division, where innovation meets scale in the AI-driven data center era. With the recent acquisition of Infinera, weve united two industry leaders to create an optical networking powerhousecombining cutting-edge technology with proven leadership to redefine the future of connectivity. Infinera is now part of the Nokia Corporation and its subsidiaries. When you apply, the information you share will be handled with care and used only for recruitment purposes within the group. We are looking for experienced passionate driven Hardware Program/Project to join our R&D team. This Hardware Proj/Program Manager role will be directly working with Technical Leaders to enable scalability for the team to execute by streamlining project tracking through rigorous interaction with all leads and making sure there is accountability for each task and Continuous risk assessment and management by working with internal and external teams BSc in a technical field - EE/CS majors preferred; MSc is a plus 10 + years of Hardware Project/Product management experience highly desired PMP Certification desirableProven ability to deliver complex projects on time and in scope Demonstrated program management acumen and discipline Proven success with building relationships with different stakeholders Strong leadership skills and decision-making abilities Agile and flexible to change, while being able to work effectively and decisively under pressure Self-motivated, innovative and analytical with strong attention to details and accuracy Highly organized with the ability to prioritize tasks Excellent communication skills. Ability to bridge cultures across global sites and capable of summarizing technical details. Familiarity with product development lifecycle tools, defect tracking tools, test case management tools, agile tools and project planning tools. Proficient in MS Project and Excel. Excellent written and verbal communication skills Track and report on weekly progress of development milestones Identify and forecast issues. Create mitigation plans to address them Capture, track, and follow up on actions items. Foster a strong and positive working environment with all stakeholders and XF teams members. Track project performance, specifically to analyze the successful completion of short- and long-term goals using appropriate tools Meet project deliverables based on project constraints (TTM and budget) Report project status to management team on a regular basis Initiate and coordinate post mortem reviews

The Client Implementation Analyst (Documentation) supports the efficient delivery of implementation & documentation tasks and will act as a support resource throughout the project, working under the direct supervision of the Client Implementation Manager(s). Key tasks include (but not limited to) document generation, electronic banking system setups, performing & creating testing, supporting the resolution of client queries and issues. Your key responsibilities Liaise and work with onshore implementation and service team on all documentation that covers new/sub-account opening, signatory updates including KYC, EBICS setup, account closure, account mandate updates, account amendments, as well as setup on Cash management Products. Manage implementation, maintenance related documentation requirements including signature verification, digitized document archival. Ensure timely and efficient delivery of required document package to onshore requestor with quality Work closely with implementation and product management on procedures/workflow concerning product documentation eg. CIS, CSA. Coordinate with internal parties to ensure all related setups are in place. Distribute documents to other DB branches/department if needed Escalate issues with respective L2 support teams Be able to provide Bank letters based on template and procedure defined Tasks being performed by the team to be documented and up-to-dated using Adonis Manage each cases using internal case management tool Your Skills and Experience Qualifications & Personal Profile The person required for the above position should have the following profile: Proficiency in German speaking and writing (Preferably B2 and above); able to communicate in German with clients. Language skills: fluency in German (1-3 years of experience) 1-3 years of handling client facing role. 1 year of experience in handling Cash Management products is preferred. Experience in IT systems administration/Networking will be an advantage Strong communication and inter-personal skills in German.

Job Summary: We are seeking an experienced ER Case Management Specialist to provide expert HR advisory and case management support to line managers on complex employee relations matters. The ideal candidate will have practical generalist HR experience, a strong understanding of employment legislation, and the ability to manage HR issues across regions. Experience supporting the UK region and working in global, complex organizationspreferably within financial services—will be highly valued. Key Responsibilities: Provide day-to-day HR advisory support to line managers on complex employee relations issues in a commercial and pragmatic manner. Manage and resolve employee relations cases, ensuring compliance with current employment legislation and company policies. Advise on and implement HR policies and procedures across multiple regions (UK, US, APAC). Build strong relationships with stakeholders and influence decision-making through effective communication and stakeholder management. Analyze and interpret complex HR data sets, utilizing intermediate Excel skills to support decision-making. Ensure clear communication of actions and recommendations to resolve issues efficiently. Support change and transformation initiatives, demonstrating strong business acumen and strategic thinking. Required Skills and Qualifications: Bachelor’s degree in HR or a related field. HR Generalist or HRBP experience with a focus on employee relations case management. Prior experience supporting the UK region in an HR/ER role is preferred. Strong knowledge of employment legislation and HR policy application. Excellent stakeholder management and influencing skills. Outstanding verbal and written communication skills. Strong analytical and data skills, including intermediate proficiency in Excel. Experience working in global and complex organizations, ideally within financial services. Ability to manage multiple priorities and work under pressure. Desirable: Experience with risk and controls, change management, and digital/technology initiatives.

: Job Title- Client Implementation Analyst Location- Mumbai, India Role Description The Client Implementation Analyst (Documentation) supports the efficient delivery of implementation & documentation tasks and will act as a support resource throughout the project, working under the direct supervision of the Client Implementation Manager(s). Key tasks include (but not limited to) document generation, electronic banking system setups, performing & creating testing, supporting the resolution of client queries and issues. What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Liaise and work with onshore implementation and service team on all documentation that covers new/sub-account opening, signatory updates including KYC, EBICS setup, account closure, account mandate updates, account amendments, as well as setup on Cash management Products. Manage implementation, maintenance related documentation requirements including signature verification, digitized document archival. Ensure timely and efficient delivery of required document package to onshore requestor with quality Work closely with implementation and product management on procedures/workflow concerning product documentation eg. CIS, CSA. Coordinate with internal parties to ensure all related setups are in place. Distribute documents to other DB branches/department if needed Escalate issues with respective L2 support teams Be able to provide Bank letters based on template and procedure defined Tasks being performed by the team to be documented and up-to-dated using Adonis Manage each cases using internal case management tool Your skills and experience The person required for the above position should have the following profile: Proficiency in German speaking B2, C1 and C2 and writing; able to communicate in German with clients. Language skillsfluency in German (1-3 years of experience) 1-3 years of handling client facing role. 1 year of experience in handling Cash Management products is preferred. Experience in IT systems administration/Networking will be an advantage Strong communication and inter-personal skills in German. How well support you

Greeting from HCL Tech, EDUCATION/CERTIFICATIONS: Bachelors degree in Computer Science Role: FileNet Exp. In IBM Case Manager, FileNet, Content Navigator Experience of providing FileNet based enterprise level technical solution. FileNet architecture (FileNet case foundation, IBM case manager) Hand on experience with ICM Application development, script, widgets Hand-on experience JAVA, DOJO, Experience of ECM solution. Experience to build assumptions to tightly frame the boundary conditions of the solution Team activities tracking and project progress Ability to work and assist IBM FileNet application team Communicate progress & issues to the stakeholders Documentation on all deployment, processes, configuration and change management Key Responsibilities 1. To maintain existing features, troubleshoot bugs, resolve ad-hoc requests and provide support for enhancement (major and minor) /new developments based on business/ client requirements as well as from the functional and technical team of HCL on the project. 2. To provide client support by presenting data, information, ticket resolution and day to day support activities like monitoring client requirements as well as keeping track of schedule for on time delivery of assigned tasks as per the defined quality standards. 3. To perform activities related to enhancement creation of documents for CMMi and client requirements 4. To provide technical guidance to junior developers 5. To interact with the customer and internal teams to gather requirements for development purposes.

We are currently looking for an experienced Pega Developer (SSA) to join our team in Hyderabad. The ideal candidate will bring hands-on experience in Pega PRPC development along with exposure to Customer Service , CTI integration , and Pega-specific modules. This role involves building and supporting scalable, high-quality Pega applications for enterprise customers. Required Skills & Experience: 5+ years of hands-on experience in Pega PRPC development . Should hold a Pega Certified Senior System Architect (CSSA) certification (preferred). Strong knowledge of Pega Customer Service frameworks. Experience in integrating with Genesys CTI . Familiarity with Pega Constellation UI and implementation. Exposure to Knowledge Buddy and Blueprint modules is a plus. Ability to design and develop BPM solutions using industry best practices. Strong debugging, performance tuning, and troubleshooting skills. Excellent understanding of Pega Rules , Case Management, Data Pages, Activities, Flows, and UI Rules. Good verbal and written communication skills. Preferred Combinations - Any Responsibilities: Design, develop, and implement Pega applications in a customer-focused environment. Collaborate with architects, business analysts, and other developers to deliver high-quality solutions. Work on enhancements, troubleshooting, and performance tuning of existing applications. Participate in code reviews, design discussions, and deployment planning. Ensure adherence to coding standards and quality practices.