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5.0 - 10.0 years
18 - 32 Lacs
Hyderabad
Hybrid
Greetings of the Day. Maantic Inc is a Digital Transformation Service Provider helping organizations redefine business processes and transform customer experiences to stay ahead in a fast-paced dynamic world. Maantic Inc was established in 2009 in San Francisco, CA, USA. We started our off-shore operations in 2014 in India, with Delivery Centres in Pune, Kolkata; and a connect centre in Hyderabad. Our certified consultants and highly qualified technical teams provide superior Digital Transformation Services and Solutions. Most of our clients are in North America, while some are from the Middle East and cover various industry verticals including BFSI, Pharma, Healthcare, Manufacturing, Retail and the Gaming industry. Maantic has its presence in USA, Canada, Singapore and Australia. Globally we are 500+ and Increasing YOY. Maantic's core focus is in BPM, CRM and RPA Technologies and is proud partners with Pegasystems, Appian, Salesforce, UiPath and ServiceNow. We have a growing presence in the Emerging Technologies like Web Technologies, Data Engineering, Data Analytics and AI/ML domain as well. We are Gold partners for Pega and Salesforce. Please refer to the Company Profile(https://www.maantic.com/) Senior Pega Developer Location: Hyderabad Hybrid Notice Period: Early to immediate CSSA Certification is a MUST Excellent Communication Skills Willing to work late hours as required for US based clients. Description - Having over 5 years of Pega development experience. With constellation experience hands on or POC Pega PRPC version 8.x platform experience. Experience with process methodology, development methodologies (Agile, SDLC, Iterative) strongly preferred. Excellent object-oriented analysis and design skills and system integration skills. Pega Senior Systems Architect Certification. Experience designing and developing process-based solutions or BPM (business process management). Experience in various rules and features like Flows, Activities, User Interface, Flow Actions, Agents, SLA, Correspondence, Single-Sign-On, External Authentication, PRPC Security, Reports, Listeners (File, MQ), Connectors and SOAP Services etc Experience in full PRPC implementation cycle including enterprise Class Structure design and Rulesets design. Enforce best practices in PEGA architecture / design / coding. In case you would be interested for this opportunity, please share your: - Current CTC - Expected CTC - Notice period - Reasons for Looking out Kindly Ignore in case you have already applied or this email is not relevant. Regards and Thanks | E-Verify Employer | Certified Minority Business Enterprise | Pega & Salesforce Gold Partner | Appian | UiPath | ServiceNow | NAMRATA SHARMA Senior Technical Recruiter Mobile: 7262979034 ..please WhatsApp Email: namrata.sharma@maantic.com Website: https://www.maantic.com/ LinkedIn: https://www.linkedin.com/in/namrata-sharma-968a4119b/_ & responsibilities Preferred candidate profile Perks and benefits
Posted 2 weeks ago
4.0 - 6.0 years
4 - 6 Lacs
Hyderabad, Telangana, India
On-site
Essential Responsibilities Takes a lead role for analyzing, designing, coding, testing and implementing more complex application enhancements, as well as providing general production support, meeting defined scope, target dates and budgets with minimal or no defects. Utilizes and participates in the more complex full system development life cycle, per current Highmark SDLC standards. Takes a lead role in collaborating with customers, business analysts, partners, and IT team members to understand business requirements that drive the analysis and design of quality technical solutions. Concentrates on providing innovative solutions to more complex business needs. Takes a lead role in providing required technical support, including release implementations, on-call and supports when necessary. Performs work in compliance with all Highmark and Highmark IT standards, policies and procedures. Actively takes a leading role and participates on project teams in various project roles, including, but not limited to, Developer, Technical Lead and Project Manager, based upon level of experience. Effectively communicates with team members, customers, partners and management, including assisting with or conducting more complex technical walkthroughs, reporting project status, enabling vendor solutions and providing accurate and concise documentation. Other duties as assigned or requested. The experience we are looking to add to our team Required At least 4-6 yrs Relevant experience of relevant experience in PEGA (8.x version) Should have Good Knowledge in overall concepts of Pega with good hands-on experience. Case Management Good to Have: Good Communication Skills Capable of handling one or two persons in team as a module lead Familiarity with Scrum and Agile methodology Experience with Java based application Knowledge on US HealthCare system. KEY SKILLS Problem solving, root cause analysis, and issue resolution Demonstrated leadership skills Experience in Healthcare or Health Insurance Industry
Posted 2 weeks ago
6.0 - 11.0 years
8 - 13 Lacs
Gurugram
Work from Office
What this job involves: Work effectively across a variety of communication channels (Case, Emails, MS Team) with a strong focus on creating a positive customer experience. Demonstrate high proficiency in HR processes and standard operating procedures. Resolve Tier 1 and Tier 2 queries and transactions related to core HR business processes. Ensuring quality responses to all queries and complaints; maintaining and adhering to quality standards as outlined in SOPs and operational framework. Following first time right approach in providing accurate resolution and reducing re-opening of cases Communicate and direct employees to appropriate documentations or procedures needed to resolve the query/ issue. Handle escalations from process partners, HRs and provide RCA to Team Lead Take Ownership of deliverables and propose action plan to Team Lead Own Quality Check process on the Key/Critical HR transactions processed by team as defined in the Quality framework. Conduct root cause analysis for key issues, supported by CRM platform, advising management of trends or patterns. Actively participate client calls with the process partners on a regular basis and ensures required documentation. Accountable to Create/Update/Review Process Maps and SOPs of related HR processes and work closely with team and Content Owners to ensure all documents are up to date Manage team workload and allocate resources to meet departmental objectives Collaborate with cross-functional teams to deliver projects and initiatives on time Implement team processes and workflows to improve efficiency and productivity Foster an inclusive team culture that encourages innovation and collaboration Maintaining data on Location Creation, Data Correction, transaction rescinds and System Security requests etc. in Workday. Demonstrate high proficiency in HR processes and standard operating procedures with ability to resolve complex queries. Working with and assisting global employee/HR users from APAC, EMEA & AMR. Manage Global compensation audits and reports. Communicate and distribute processes, policies, and other relevant documentation to employees, needed to resolve the query/issue. Managing semi-functional issues in Workday and EIB Validations and Mass uploads. Manage One-time payments bulk uploads and comp requests. Managing & Coordinating queries on Case management tool Service now effectively. Assist SME/Sr. SME with building and maintenance of a Knowledgebase for Case Management. Active participation on any new transitions and documents creation. Managing semi-functional issues in Workday and act as a bridge between Tier 1 & Tier 2 technical teams. Update/Review SOPs and Process Maps on a regular basis based on new inputs/changes/updates in any of the existing processes Quality Check on the Key/Critical transactions processed by team as defined in the Quality framework. Ability to identify and escalate complex queries to appropriate stakeholders Adhere to agreed KPIs, KRAs, SLAs and customer service standards Managing client calls with the Global process partners on a regular basis and ensures required documentation Key Skills Strong communication and interpersonal skills Problem-solving aptitude and ability to make decisions Commitment to continuous learning and professional development Very Good understanding of HR Service practices, processes, and procedures Above-and-beyond customer service mindset Security focus with dealing with sensitive HR data. Excellent written and verbal communication skills is a must. Knowledge of Case Management tool (Service-now) an added advantage Knowledge on MS Office Suite skills (Word, Excel, Outlook) Previous experience with any (Workday/Success-factor) HR system/platform/technology is preferred. Bachelors or masters degree in human resources or related field 6+ years of experience in HR client services role preferred. Sound like you. In this role, your key responsibilities will include: Excellent Customer service skills using efficient processes Highly Employee and Customer centric Highly Organized and Self-disciplined Ability to work in a fast-paced environment with constant & tight deadlines. Ability to adapt and drive change to derive efficiencies/productivity. Result oriented with the ability to manage competing priorities and multiple stakeholders. Proactive in achieving resultswith great attention to details. Excellent teamwork interaction and orientation
Posted 2 weeks ago
1.0 - 2.0 years
1 - 4 Lacs
Gurugram
Work from Office
About JLL JLL (NYSE: JLL) is a leading professional services firm that specializes in real estate and investment management. Our vision is to reimagine the world of real estate, creating rewarding opportunities and amazing spaces where people can achieve their ambitions. In doing so, we will build a better tomorrow for our clients, our people and our communities. What this job involves: Resolve Tier 1 queries and transactions related to core HR processes Maintaining data in Workday pertaining to employee life cycle such as Promotion, Transfer, Contract extension, Title change, Probation & other job change transactions Managing Employee On boarding & Exit formalities Provide query resolution for Employee Self Service/Manager Self Service requests Manage Letter creation activities related to Increments, Promotion, Transfer, Termination, Employee Type changes etc. Managing employee benefits/leaves and Payroll transactions/cases Managing semi-functional issues in Workday Demonstrate good proficiency in HR processes and standard operating procedures Communicate and distribute processes, policies, and other relevant documentation to employees, needed to resolve the query/issue Managing & Coordinating queries on Case management tool Manage payroll & Benefit queries Vendor coordination Processing payroll for Asia Pacific regions. Job description Adhere to and demonstrate proficiency in agreed KPIs, KRAs, SLAs and customer service standards Ability to challenge the status quo and implement process improvements to enhance the end user and HR partner experience Key Skills Demonstrating good understanding of core HR management practices, processes, procedures, and policies Good written and verbal communication skills Previous experience in Workday HR environment preferred or similar HR ERP desirable Knowledge of Case Management tool an added advantage Knowledge on MS Office Suite skills (Word, Excel, Outlook) Bachelors degree in Human Resources or Personnel Management 1-2 years of experience in HR or client services role preferred Sound like you In this role, your key responsibilities will include: Highly Organized and Self-motivated Ability to work in a fast-paced environment with constant deadlines Good Customer service skills using efficient processes Proactive in achieving results and seeking improvements Strong teamwork interaction and orientation Attention to detail and ability to work towards tight deadlines Ability to adapt and drive change to derive efficiencies/productivity Result oriented and Proactive in achieving results
Posted 2 weeks ago
3.0 - 7.0 years
0 Lacs
maharashtra
On-site
IndiaLaw LLP is a Pan-India law firm with over two decades of experience, headquartered in Mumbai. The firm has branches in major cities, including Delhi, Kolkata, Chennai, Bengaluru, Hyderabad, and Cochin. IndiaLaw LLP specializes in practice areas such as corporate, commercial, property & civil litigation, arbitration & enforcement, insolvency & bankruptcy, mergers & acquisitions, banking & finance, real estate, and intellectual property rights. The firm serves a diverse client base, including major national and multinational corporations across various sectors like banking, finance, automobile, engineering, IT, FMCG, and more. This is a full-time, on-site role for a Senior Legal Associate - Arbitration based in Mumbai. The Senior Legal Associate will be responsible for handling arbitration cases, drafting and preparing legal documents, conducting legal research, analyzing legal issues, and representing clients in arbitration proceedings. The role also involves coordinating with clients, providing legal advice, and ensuring that all legal matters are handled efficiently and effectively. Job location: Fort, Mumbai Experience Required: 3-5 Years (PQE) *Looking for an immediate joiner** Qualifications: - Strong knowledge of Law and Legal Issues - Experience in Legal Document Preparation and Analytical Skills - Excellent Communication skills - Ability to manage and handle complex arbitration cases - Bachelor's degree in law (LLB) - Minimum of 3-5 years of experience in arbitration and related legal fields - Proficiency in legal research and case management - Ability to work independently and as part of a team Interested candidates can email their resume at mehjabin.chaudhary@indialaw.in,
Posted 2 weeks ago
6.0 - 10.0 years
0 Lacs
pune, maharashtra
On-site
You should possess a minimum of 6 years of experience in Pega, along with a PEGA CSSA certification and at least 1 year of experience in Pega 8 implementation. Your skills should include a strong understanding of Object-Oriented programming concepts, RDBMS concepts, and basic Core Java knowledge. It is crucial to ensure compliance with Guardrails, coding standards, UI standards, and Best Practices. You must have a good understanding of Data Modeling in Pega and various Pega concepts and rule types such as Activities, Functions, Data Transforms, Authentication Service, Reporting, Agents, and Ruleset Management. The role will require you to design business applications using Pega PRPC and other Pega frameworks, taking ownership of technical deliverables and driving small teams technically. Your responsibilities will include designing and developing Pega standard-compliant applications/modules, as well as working with Web services, Connect SOAP, MQ, and other interface protocols. Experience in integrating PEGA with external systems using Connect and Service protocols is essential. You should demonstrate strong analytical and communication skills, drawing upon your hands-on development experience with Pega software. The ability to translate complex business requirements into functional technical requirements using Pega Systems Smart BPM methodology and DCO tools is a must. You should have strong experience in scoping, planning, and delivering projects using iterative software development lifecycles across multiple release cycles. The mandatory skills for this role include Interface configuration, case management, and flow design. A key keyword to search for in resumes is "Pega certified CSSA." If you are interested in this position, please send your CV to deepa@ashratech.com/8688322634.,
Posted 2 weeks ago
4.0 - 8.0 years
0 Lacs
pune, maharashtra
On-site
As an experienced professional with 4-8 years of relevant experience, you will be based in Pune, India, operating from the office. Your primary focus will be on surpassing customer expectations and delivering exceptional results as part of our ServiceNow HRSD Team. By leveraging your skills, you will play a pivotal role in transforming HR practices for our clients, leading to cost savings and improved employee experiences. Your key responsibilities will include: - Possessing HRSD Implementation Certification. - Demonstrating extensive technical expertise in ServiceNow, with a minimum of 4 years as a Developer. - Showcasing strong HRSD SN experience with at least 4 years of hands-on work. - Having experience in HR shared services and Service Delivery. - Working on a full HRSD suite implementation. - Demonstrating knowledge of HR functions, processes, and best practices. - Understanding Enterprise Onboarding and Transitions through life cycle events. - Proficiency in Case Management, Knowledge Management, Custom Form, Custom Workflow, Integration development, and support. Additionally, you may be tasked with: - Leading ServiceNow HRSD projects and work-streams from discovery to deployment using an agile deployment methodology. - Providing hands-on leadership and Project Management to ensure timely delivery of key milestones. - Collaborating with a team of functional and technical consultants for requirements gathering and sprint design sessions. - Documenting current state HR Service Delivery operations and defining points of value for HR Service Transformation. - Creating detailed implementation plans, establishing milestones, and finalizing budget/scope and high-level architecture. - Managing all project aspects, identifying and mitigating risks. - Establishing user journeys and developing user stories for Employee Service Portal, Knowledge Management, and Case Management. - Supporting iterative configuration of the HRSD application, engaging stakeholders for reviews and design sessions. - Executing system validation and preparing for the transition to deploy the HRSD build into production. - Building a strong reputation based on your HR Shared Services and ServiceNow product knowledge. - Cultivating relationships with clients and project teams to foster your personal growth and development. This role does not entail any line management responsibilities. To be considered for this position, you should hold a Bachelor of Engineering/Bachelor of Technology or equivalent degree, along with 3-5 years of experience in Service Now Configuration.,
Posted 2 weeks ago
5.0 - 9.0 years
0 Lacs
indore, madhya pradesh
On-site
As a Salesforce Development Professional at YASH Technologies, you will be responsible for analyzing requirements, developing technical solutions aligning with Salesforce best practices, and providing solutioning to customers based on user requirements analysis. You will define optimal designs and solutions to meet client requirements, deliver customer requirements within agreed timelines, and drive the team for delivery excellence. Your role will involve innovating new tools and accelerators for competency building activities, mentoring and guiding team members, and technically leading the team in Salesforce projects. Your required technical and functional competencies include hands-on experience in APEX Coding, Integrations, Customizations, Development Certifications, Lightening UI Aura Development, and LWC Development. You should also be proficient in configuring and customizing Sales Cloud, Experience Cloud, Service Cloud, and any Industry Clouds within the Salesforce ecosystem. Additionally, you are expected to have at least 5 SFDC Certifications. As part of the YASH team, you will be empowered to create a career path that aligns with your goals in an inclusive team environment. We prioritize continuous learning, unlearning, and relearning through career-oriented skilling models and technology. Our workplace values flexibility, emotional positivity, self-determination, trust, transparency, open collaboration, and support to achieve business goals. Join us at YASH Technologies to be part of a stable employment with a great atmosphere and ethical corporate culture. If you are a seasoned Salesforce professional with 5-8 years of experience and a passion for driving positive changes in a virtual world, we welcome you to apply and be a part of our dynamic team dedicated to excellence in technology integration.,
Posted 2 weeks ago
8.0 - 12.0 years
0 Lacs
chennai, tamil nadu
On-site
This job involves taking the lead in providing more complex application development services, typically as part of a project team or in an application support role. As a Developer, your responsibilities will include analyzing, designing, coding, testing, and implementing systematic solutions to meet customer requirements while adhering to IT standards and policies. You will provide general support to maintain more complex applications that meet service levels, system availability, performance, and quality levels required by customers. Additionally, you may have the opportunity to mentor less experienced team members. Essential Responsibilities: - Analyze, design, code, test, and implement more complex application enhancements with minimal defects - Participate in the full system development life cycle per current SDLC standards - Collaborate with customers, business analysts, partners, and IT team members to understand business requirements and provide innovative solutions to complex business needs - Provide technical support, including release implementations, on-call, and 24/7 support when necessary - Work in compliance with IT standards, policies, and procedures - Actively participate on project teams in various roles such as Developer, Technical Lead, or Project Manager based on experience level - Effectively communicate with team members, customers, partners, and management, including conducting technical walkthroughs and reporting project status Required Qualifications: - 8 to 12 years of relevant experience in PEGA - Good knowledge of integration concepts and case management - Experience in V8.x Preferred Qualifications: - Good communication skills - Ability to lead a small team as a module lead - Familiarity with Scrum and Agile methodology - Experience with Java-based applications - Knowledge of the US Healthcare system Key Skills: - Problem-solving, root cause analysis, and issue resolution - Demonstrated leadership skills - Experience in the Healthcare or Health Insurance Industry About Virtusa: Virtusa values teamwork, quality of life, and professional and personal development. As a member of Virtusa's global team of 27,000 professionals, you will have access to exciting projects, opportunities, and state-of-the-art technologies to nurture your career growth. We foster collaboration, innovation, and excellence to provide a dynamic environment for great minds to thrive and contribute.,
Posted 2 weeks ago
8.0 - 15.0 years
0 Lacs
chennai, tamil nadu
On-site
At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself and a better working world for all. Career Family- Engineering & System Integration Role Type- Application Systems Engineering The opportunity You will help clients determine the best way to design and develop state-of-the-art applications to optimize business processes leveraging the Pega Development platform. Your key responsibilities Work effectively as a team lead, share responsibility, provide support, maintain communication, and update managers on the progress of tasks. Continuously strive towards exceeding client & team expectations and work on increasingly complex assignments. Develop and maintain productive working relationships with client/onsite personnel. Ensure on-time delivery of allocated tasks. Participate in Scrum ceremonies and provide status updates. Define process improvements that will improve business & technical KPIs. Participate in design, development, QA, deployment, and support as required. Ensure compliance with EY policies and procedures like Timesheet/Leaves management, etc. Ensuring adherence to quality protocols specified for the project. Update technical architecture/design and unit test cases and ensure high-quality deliverables. Building of Technical Assets and Accelerators. Skills and attributes for success Strong communication, presentation, and interpersonal skills along with experience in producing high-quality reports and presentations as needed. Participating in the organization-wide people initiatives. Solid Architecture/Design experience on at least 4-5 projects. Knowledge of Java/J2EE platform is a plus. Understanding of relational database and hands-on experience in PL/SQL. Should cross skill and cross-train as per the business requirements. To qualify for the role, you must have 8-15 years of Pega Application development knowledge using the Pega Development platform. Should have completed at least 5-6 end-to-end Pega implementations across various domains. Handling a team of 6-10 Pega developers. Hands-on experience in Case Management, Class Structure Design, Pega Integrations, Security Models (RBAC, ABAC), Reporting. Hands-on experience in Process Flows, Decision & Declarative Rules, Data Pages, File/Email Listeners, Job Schedulers/Queue Processors. Good knowledge of UI/UX & Portals development rules. Solid experience in Pega application performance tuning activities. Hands-on experience in Pega Best Practices, Guardrail improvement techniques. Good knowledge of relational database and hands-on experience in PL/SQL. Good knowledge of UI, Portals development. Good knowledge of Pega Best Practices. Working knowledge of project implementation methodologies. Ideally, you should also have B.E/B.Tech (Electronics, Electronics & Telecommunications, Comp. Science)/MCA with a minimum of 2-3 years of experience with Big 4 or panelled SI/ITeS companies. Participate in Pre-sales activities such as RFPs, Tech. Solutioning activities, Recruitment & Certification drives. Experience in any of the Pega Frameworks such as CDH, CLM, CRM, SD, etc. Exposure to Pega Deployment Manager will be an added advantage. Participate in client visits, orals. Pega CLSA 7.x/8.x Certified. What we look for A team of people with commercial acumen, technical experience, and enthusiasm to learn new things in this fast-moving environment with consulting skills. An opportunity to be a part of a market-leading, multi-disciplinary team of 600 + Pega professionals across the geographies. Opportunities to work with EY Consulting practices globally with leading businesses across a range of industries. What we offer EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations - Argentina, China, India, the Philippines, Poland, and the UK - and with teams from all EY service lines, geographies, and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We'll introduce you to an ever-expanding ecosystem of people, learning, skills, and insights that will stay with you throughout your career. Continuous learning: You'll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We'll provide the tools and flexibility so you can make a meaningful impact, your way. Transformative leadership: We'll give you the insights, coaching, and confidence to be the leader the world needs. Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people, and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform, and operate. Working across assurance, consulting, law, strategy, tax, and transactions, EY teams ask better questions to find new answers to the complex issues facing our world today.,
Posted 2 weeks ago
3.0 - 7.0 years
0 Lacs
nagpur, maharashtra
On-site
A legal executive handling civil cases is responsible for providing legal support in civil litigation matters. This includes tasks such as legal research, drafting documents, managing case files, and assisting in trial preparation. The role involves liaising with clients, opposing counsel, and other legal professionals, while ensuring compliance with legal procedures and deadlines. The key responsibilities of a legal executive handling civil cases include conducting thorough legal research on various civil law issues, analyzing statutes, case law, and legal precedents, and synthesizing findings into clear and concise reports. They are also responsible for preparing and drafting a wide range of legal documents, including pleadings, motions, affidavits, discovery requests, and settlement agreements. In addition, the legal executive handles case management by maintaining and managing case files, tracking deadlines, scheduling hearings, and ensuring timely and accurate filing of all necessary documents. They communicate with clients, opposing counsel, and other legal professionals regarding case status, updates, and strategy. Furthermore, they assist in trial preparation by organizing exhibits, preparing witnesses, and coordinating logistics. The role also entails ensuring compliance with all relevant rules of procedure, court deadlines, and legal regulations. The legal executive provides general administrative support to the legal team, including file management, data entry, and other assigned tasks. Qualifications required for this role include a Bachelor's degree in Law (LLB or equivalent) and [Insert number] years of experience in civil litigation, preferably in a law firm or corporate legal department. Strong knowledge of civil procedure, evidence, and substantive civil law is essential. The candidate should possess excellent legal research, writing, and communication skills, proficiency in legal research tools and software, strong organizational and time management skills, and the ability to work independently and as part of a team. This is a full-time position with benefits including Provident Fund. The work location is in person.,
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
noida, uttar pradesh
On-site
The Associate, Service Operations People and Culture (P&C) is responsible for responding to inquiries from employees, executing P&C transactions, and data reporting using Workday and other HR systems. This role requires great attention to detail, customer service orientation, and an ability to use discretion and latitude to prioritize service requests. Provide excellent customer service in response to HR-related inquiries from employees, P&C Business Partners, and managers via multiple channels, including email, instant message, chat, and phone. Resolve inquiries accurately and timely by accessing knowledge guides and information in multiple systems. Process P&C transactions by collecting required information from the employee, manager, or other stakeholders internally and externally. Utilize the case management tool to capture all inquiries, customer information, case data, and updates, and communicate the resolution to the requestor or escalate more complex issues to the appropriate team member. Manage workload efficiently to fulfill commitments in accordance with established service level agreements (SLAs). Effectively communicate P&C policies and programs while demonstrating active listening skills and a commitment to employee experience. Bachelor's Degree in HR or equivalent experience. Prior experience fielding high-volume customer inquiries a high-volume within a corporate environment. Excellent verbal and written communication skills. A passion for excellent customer service, adaptable & flexible. Ability to multitask and work effectively and efficiently, delivering high-quality work in a fast-paced, changing work environment. Ability to comply with handling sensitive and confidential employee data. Works under general direction; must be able to work independently. Ability to utilize knowledge guide materials in performing research and answering inquiries. Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. While we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay and to lift the bar in company governance, employee wellbeing, and sustainability. We're a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play. We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status, or LGBTQ+ identity. EEO M/F/D/V. None. Depending on the nature of your role, you may be required to register with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate. At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.,
Posted 2 weeks ago
3.0 - 7.0 years
0 Lacs
chandigarh
On-site
As a Recruitment & Hiring professional, you will be responsible for recruiting and hiring immigration consultants, legal assistants, and administrative staff. Your role will involve conducting onboarding and training sessions to ensure employees are well-versed in company protocols and legal requirements. In addition, you will be tasked with monitoring employee performance, managing appraisals, and resolving conflicts to promote a positive workplace environment. Developing HR policies that align with labor and immigration laws will be a crucial part of your responsibilities. Furthermore, you will be expected to maintain proper documentation of visa, employment, and legal documents while supporting legal and case teams by coordinating with attorneys and consultants on immigration cases. Organizing training sessions on legal updates, diversity, and compliance will also be part of your duties. Strategic HR planning is essential in this role to align workforce plans with company growth and case volume. The ideal candidate should have 3-5 years of experience, with a preference for those who have worked in the immigration industry. This is a full-time position with benefits such as cell phone reimbursement, a flexible schedule, and health insurance. The work schedule is during the day, and the work location is in person.,
Posted 2 weeks ago
1.0 years
1 - 0 Lacs
Islampur, West Bengal
On-site
Only female candidates preferred to handle Nursery students preferred. CBSE Background, Nepali Teachers preferred. Candidates those who had applied earlies need not apply again. Diploma in Elementary education/Nursery Teachers Training is mandatory. Innovative and Creative ideas Classroom Management Lesson Planning Create a syllabus for the academic year for the children that have learning and fun activities to keep the children engaged. Train the students with the information and practices that are required for kindergarten. Be versatile and perform different activities like storytelling, dramatics, dancing, etc., to teach children in different ways. Provide one-on-one attention to all the children and assess them on their social and learning skills. Be a parent-figure to kids who are not keeping up by helping them out. Improve class interaction and participation through fun activities. Conduct group activities and happy competitions to help bring out the children from their shells. Teach the basics required for kindergarten like shapes, numbers, colors, and crafts, etc., Take care of snacks, naps and other needs of children like feeding, cleaning, etc., Supervise the aids to make sure all children are safe on the campus. Have distinct reports on each child to communicate with the parents. Engage parents in friendly activities to improve their relationship with the children in school activities. Make sure the classroom is always clean by instructing the aids and keeping a check on it. Job Types: Full-time, Permanent, Fresher Pay: From ₹15,000.00 per month Benefits: Cell phone reimbursement Internet reimbursement Paid sick time Schedule: Day shift Education: Bachelor's (Required) Experience: total work: 1 year (Required) Work Location: In person
Posted 2 weeks ago
3.0 - 8.0 years
25 - 30 Lacs
Madurai
Work from Office
Role & Responsibility: i) To work as an Assistant Vice President / Manager for Medical Business Operation for Pan India & South East Asia based in our Global Delhi HQ, India or for Manager Remotely work from Home-based in Bangalore /Mumbai. Dealing day to day basis with a big chain of hospitals Group or Direct B2C Consumer Market in Healthcare domain of Public health, Preventive Health, Early Detection, Dr Consultations, R&D Collaborations, Treatments, Surgeries, Disease Management related in Chronic Diseases such as in Oncology, Diabetes, Heart Disease, COPD & Mental Health, working directly dealing in the end to end Patient Management, Patient Case Management( Domestic and or International Patients), Medical Business Operation outside and inside a Hospital environment in Oncology/Diabetes/Heart/Chronic Diseases areas ( Digital Health Products & Solutions) while working with early-stage / established Health Startup. The Job Role, designation & compensation Package depending upon your domain expertise, business execution expertise /capability as an entrepreneur mindset, single-handed multi hat role and as a Team Leader to work under limited resources, and what you bring on the table with meeting deadlines, business target and commitment. ii) Mandatory to be an entrepreneur & should have worked/working in a HealthTech / Healthcare organisation of repute in an early-stage/ Growth stage Digital Health / Health Startup / Indian big company / fast-growing MNC in HealthTech / Healthcare. 3) Qualification: Atleast MBBS/BDS /BAMS or B.Sc( Nursing) / B.Sc/MSc/B.Pharma / from reputed Institutes with Science & Medical / BioScience Background. 4) Experience: At least 3 -15 Years of hardcore working experience directly dealing in the end to end Patient Management, Patient Case Management( Domestic and or International Patients), Medical Business Operation outside and inside a Hospital environment on a day-to-day basis in Oncology/Diabetes/Heart/Chronic Diseases areas ( Digital Health Products & Solutions) while working with early-stage / established Health Startup / Indian Healthcare Organisation.
Posted 2 weeks ago
3.0 - 8.0 years
25 - 30 Lacs
Meerut
Work from Office
Role & Responsibility: i) To work as an Assistant Vice President / Manager for Medical Business Operation for Pan India & South East Asia based in our Global Delhi HQ, India or for Manager Remotely work from Home-based in Bangalore /Mumbai. Dealing day to day basis with a big chain of hospitals Group or Direct B2C Consumer Market in Healthcare domain of Public health, Preventive Health, Early Detection, Dr Consultations, R&D Collaborations, Treatments, Surgeries, Disease Management related in Chronic Diseases such as in Oncology, Diabetes, Heart Disease, COPD & Mental Health, working directly dealing in the end to end Patient Management, Patient Case Management( Domestic and or International Patients), Medical Business Operation outside and inside a Hospital environment in Oncology/Diabetes/Heart/Chronic Diseases areas ( Digital Health Products & Solutions) while working with early-stage / established Health Startup. The Job Role, designation & compensation Package depending upon your domain expertise, business execution expertise /capability as an entrepreneur mindset, single-handed multi hat role and as a Team Leader to work under limited resources, and what you bring on the table with meeting deadlines, business target and commitment. ii) Mandatory to be an entrepreneur & should have worked/working in a HealthTech / Healthcare organisation of repute in an early-stage/ Growth stage Digital Health / Health Startup / Indian big company / fast-growing MNC in HealthTech / Healthcare. 3) Qualification: Atleast MBBS/BDS /BAMS or B.Sc( Nursing) / B.Sc/MSc/B.Pharma / from reputed Institutes with Science & Medical / BioScience Background. 4) Experience: At least 3 -15 Years of hardcore working experience directly dealing in the end to end Patient Management, Patient Case Management( Domestic and or International Patients), Medical Business Operation outside and inside a Hospital environment on a day-to-day basis in Oncology/Diabetes/Heart/Chronic Diseases areas ( Digital Health Products & Solutions) while working with early-stage / established Health Startup / Indian Healthcare Organisation.
Posted 2 weeks ago
3.0 - 8.0 years
25 - 30 Lacs
Thane
Work from Office
Role & Responsibility: i) To work as an Assistant Vice President / Manager for Medical Business Operation for Pan India & South East Asia based in our Global Delhi HQ, India or for Manager Remotely work from Home-based in Bangalore /Mumbai. Dealing day to day basis with a big chain of hospitals Group or Direct B2C Consumer Market in Healthcare domain of Public health, Preventive Health, Early Detection, Dr Consultations, R&D Collaborations, Treatments, Surgeries, Disease Management related in Chronic Diseases such as in Oncology, Diabetes, Heart Disease, COPD & Mental Health, working directly dealing in the end to end Patient Management, Patient Case Management( Domestic and or International Patients), Medical Business Operation outside and inside a Hospital environment in Oncology/Diabetes/Heart/Chronic Diseases areas ( Digital Health Products & Solutions) while working with early-stage / established Health Startup. The Job Role, designation & compensation Package depending upon your domain expertise, business execution expertise /capability as an entrepreneur mindset, single-handed multi hat role and as a Team Leader to work under limited resources, and what you bring on the table with meeting deadlines, business target and commitment. ii) Mandatory to be an entrepreneur & should have worked/working in a HealthTech / Healthcare organisation of repute in an early-stage/ Growth stage Digital Health / Health Startup / Indian big company / fast-growing MNC in HealthTech / Healthcare. 3) Qualification: Atleast MBBS/BDS /BAMS or B.Sc( Nursing) / B.Sc/MSc/B.Pharma / from reputed Institutes with Science & Medical / BioScience Background. 4) Experience: At least 3 -15 Years of hardcore working experience directly dealing in the end to end Patient Management, Patient Case Management( Domestic and or International Patients), Medical Business Operation outside and inside a Hospital environment on a day-to-day basis in Oncology/Diabetes/Heart/Chronic Diseases areas ( Digital Health Products & Solutions) while working with early-stage / established Health Startup / Indian Healthcare Organisation.
Posted 2 weeks ago
3.0 - 8.0 years
25 - 30 Lacs
Kanpur
Work from Office
Role & Responsibility: i) To work as an Assistant Vice President / Manager for Medical Business Operation for Pan India & South East Asia based in our Global Delhi HQ, India or for Manager Remotely work from Home-based in Bangalore /Mumbai. Dealing day to day basis with a big chain of hospitals Group or Direct B2C Consumer Market in Healthcare domain of Public health, Preventive Health, Early Detection, Dr Consultations, R&D Collaborations, Treatments, Surgeries, Disease Management related in Chronic Diseases such as in Oncology, Diabetes, Heart Disease, COPD & Mental Health, working directly dealing in the end to end Patient Management, Patient Case Management( Domestic and or International Patients), Medical Business Operation outside and inside a Hospital environment in Oncology/Diabetes/Heart/Chronic Diseases areas ( Digital Health Products & Solutions) while working with early-stage / established Health Startup. The Job Role, designation & compensation Package depending upon your domain expertise, business execution expertise /capability as an entrepreneur mindset, single-handed multi hat role and as a Team Leader to work under limited resources, and what you bring on the table with meeting deadlines, business target and commitment. ii) Mandatory to be an entrepreneur & should have worked/working in a HealthTech / Healthcare organisation of repute in an early-stage/ Growth stage Digital Health / Health Startup / Indian big company / fast-growing MNC in HealthTech / Healthcare. 3) Qualification: Atleast MBBS/BDS /BAMS or B.Sc( Nursing) / B.Sc/MSc/B.Pharma / from reputed Institutes with Science & Medical / BioScience Background. 4) Experience: At least 3 -15 Years of hardcore working experience directly dealing in the end to end Patient Management, Patient Case Management( Domestic and or International Patients), Medical Business Operation outside and inside a Hospital environment on a day-to-day basis in Oncology/Diabetes/Heart/Chronic Diseases areas ( Digital Health Products & Solutions) while working with early-stage / established Health Startup / Indian Healthcare Organisation.
Posted 2 weeks ago
3.0 - 8.0 years
25 - 30 Lacs
Pune
Work from Office
Role & Responsibility: i) To work as an Assistant Vice President / Manager for Medical Business Operation for Pan India & South East Asia based in our Global Delhi HQ, India or for Manager Remotely work from Home-based in Bangalore /Mumbai. Dealing day to day basis with a big chain of hospitals Group or Direct B2C Consumer Market in Healthcare domain of Public health, Preventive Health, Early Detection, Dr Consultations, R&D Collaborations, Treatments, Surgeries, Disease Management related in Chronic Diseases such as in Oncology, Diabetes, Heart Disease, COPD & Mental Health, working directly dealing in the end to end Patient Management, Patient Case Management( Domestic and or International Patients), Medical Business Operation outside and inside a Hospital environment in Oncology/Diabetes/Heart/Chronic Diseases areas ( Digital Health Products & Solutions) while working with early-stage / established Health Startup. The Job Role, designation & compensation Package depending upon your domain expertise, business execution expertise /capability as an entrepreneur mindset, single-handed multi hat role and as a Team Leader to work under limited resources, and what you bring on the table with meeting deadlines, business target and commitment. ii) Mandatory to be an entrepreneur & should have worked/working in a HealthTech / Healthcare organisation of repute in an early-stage/ Growth stage Digital Health / Health Startup / Indian big company / fast-growing MNC in HealthTech / Healthcare. 3) Qualification: Atleast MBBS/BDS /BAMS or B.Sc( Nursing) / B.Sc/MSc/B.Pharma / from reputed Institutes with Science & Medical / BioScience Background. 4) Experience: At least 3 -15 Years of hardcore working experience directly dealing in the end to end Patient Management, Patient Case Management( Domestic and or International Patients), Medical Business Operation outside and inside a Hospital environment on a day-to-day basis in Oncology/Diabetes/Heart/Chronic Diseases areas ( Digital Health Products & Solutions) while working with early-stage / established Health Startup / Indian Healthcare Organisation.
Posted 2 weeks ago
3.0 - 8.0 years
25 - 30 Lacs
Ghaziabad
Work from Office
Role & Responsibility: i) To work as an Assistant Vice President / Manager for Medical Business Operation for Pan India & South East Asia based in our Global Delhi HQ, India or for Manager Remotely work from Home-based in Bangalore /Mumbai. Dealing day to day basis with a big chain of hospitals Group or Direct B2C Consumer Market in Healthcare domain of Public health, Preventive Health, Early Detection, Dr Consultations, R&D Collaborations, Treatments, Surgeries, Disease Management related in Chronic Diseases such as in Oncology, Diabetes, Heart Disease, COPD & Mental Health, working directly dealing in the end to end Patient Management, Patient Case Management( Domestic and or International Patients), Medical Business Operation outside and inside a Hospital environment in Oncology/Diabetes/Heart/Chronic Diseases areas ( Digital Health Products & Solutions) while working with early-stage / established Health Startup. The Job Role, designation & compensation Package depending upon your domain expertise, business execution expertise /capability as an entrepreneur mindset, single-handed multi hat role and as a Team Leader to work under limited resources, and what you bring on the table with meeting deadlines, business target and commitment. ii) Mandatory to be an entrepreneur & should have worked/working in a HealthTech / Healthcare organisation of repute in an early-stage/ Growth stage Digital Health / Health Startup / Indian big company / fast-growing MNC in HealthTech / Healthcare. 3) Qualification: Atleast MBBS/BDS /BAMS or B.Sc( Nursing) / B.Sc/MSc/B.Pharma / from reputed Institutes with Science & Medical / BioScience Background. 4) Experience: At least 3 -15 Years of hardcore working experience directly dealing in the end to end Patient Management, Patient Case Management( Domestic and or International Patients), Medical Business Operation outside and inside a Hospital environment on a day-to-day basis in Oncology/Diabetes/Heart/Chronic Diseases areas ( Digital Health Products & Solutions) while working with early-stage / established Health Startup / Indian Healthcare Organisation.
Posted 2 weeks ago
3.0 - 8.0 years
25 - 30 Lacs
Ludhiana
Work from Office
Role & Responsibility: i) To work as an Assistant Vice President / Manager for Medical Business Operation for Pan India & South East Asia based in our Global Delhi HQ, India or for Manager Remotely work from Home-based in Bangalore /Mumbai. Dealing day to day basis with a big chain of hospitals Group or Direct B2C Consumer Market in Healthcare domain of Public health, Preventive Health, Early Detection, Dr Consultations, R&D Collaborations, Treatments, Surgeries, Disease Management related in Chronic Diseases such as in Oncology, Diabetes, Heart Disease, COPD & Mental Health, working directly dealing in the end to end Patient Management, Patient Case Management( Domestic and or International Patients), Medical Business Operation outside and inside a Hospital environment in Oncology/Diabetes/Heart/Chronic Diseases areas ( Digital Health Products & Solutions) while working with early-stage / established Health Startup. The Job Role, designation & compensation Package depending upon your domain expertise, business execution expertise /capability as an entrepreneur mindset, single-handed multi hat role and as a Team Leader to work under limited resources, and what you bring on the table with meeting deadlines, business target and commitment. ii) Mandatory to be an entrepreneur & should have worked/working in a HealthTech / Healthcare organisation of repute in an early-stage/ Growth stage Digital Health / Health Startup / Indian big company / fast-growing MNC in HealthTech / Healthcare. 3) Qualification: Atleast MBBS/BDS /BAMS or B.Sc( Nursing) / B.Sc/MSc/B.Pharma / from reputed Institutes with Science & Medical / BioScience Background. 4) Experience: At least 3 -15 Years of hardcore working experience directly dealing in the end to end Patient Management, Patient Case Management( Domestic and or International Patients), Medical Business Operation outside and inside a Hospital environment on a day-to-day basis in Oncology/Diabetes/Heart/Chronic Diseases areas ( Digital Health Products & Solutions) while working with early-stage / established Health Startup / Indian Healthcare Organisation.
Posted 2 weeks ago
0.0 - 3.0 years
0 Lacs
pune, maharashtra
On-site
YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business transformation. At YASH, we are a cluster of the brightest stars working with cutting-edge technologies. Our purpose is anchored in a single truth - bringing real positive changes in an increasingly virtual world, driving us beyond generational gaps and disruptions of the future. We are looking to hire Salesforce Professionals with 0-1 year of experience in the following areas: - Provide quality deliverables and develop technical solutions aligning with Salesforce best practices. - Analyze and understand the requirements to develop the technical solution. - Required technical/functional competencies include basic knowledge of APEX Coding, Trailhead completion related to APEX and Lightning Super badge. - Sales Cloud knowledge encompassing modules and functionalities like Salesforce Declaratives & Configurations, Account Management, Contact Management, Lead Management, Web to Lead, Opportunity Management, and more. - Experience Cloud understanding covering Salesforce Declaratives & Configurations, Salesforce Community/Portal Configurations, Partner &/or Customer Onboarding, Lead Management, Account Management, and more. - Service Cloud familiarity with modules and functionalities such as Salesforce Declaratives & Configurations, Account Management, Contact Management, Case Management, Web to Case, CTI Integration, Social Channels, and more. - Basic understanding of any Salesforce Industry Clouds and completion of related Trailheads & Badges. - Required behavioral competencies include Accountability, Agility, Collaboration, Communication, and Drives Results. At YASH, you are empowered to create a career path in an inclusive team environment. We emphasize career-oriented skilling models and continuous learning, unlearning, and relearning supported by technology. Our workplace values flexible work arrangements, emotional positivity, self-determination, trust, transparency, collaboration, and all necessary support for achieving business goals. Join us for stable employment in a great atmosphere with an ethical corporate culture.,
Posted 2 weeks ago
10.0 - 14.0 years
0 Lacs
karnataka
On-site
You will be part of a global and diverse community at American Express, where you will have the opportunity to contribute to the company's success and work in an environment that values integrity and inclusivity. As a member of the U.S. Consumer Services and Enterprise Digital & Data Technology Team, you will play a key role in developing technology capabilities that enhance digital engagement and support various business lines and customer segments. In this role, you will be responsible for Business Process Management architecture, focusing on increasing adoption of automation platforms, delivering technology products, and providing innovative solutions. You will spend 25% of your time on hands-on technical projects, analyzing and recommending solutions based on research and introspection. Your responsibilities will include designing and leading solutions, ensuring alignment with enterprise architecture standards, and collaborating with engineering teams to implement solutions that drive measurable business improvements. To succeed in this role, you should have a minimum of 10 years of engineering or architecture experience, with a strong background in designing and deploying enterprise-grade technology assets. A bachelor's degree in computer science or a related field is required, and an advanced degree is preferred. You should have deep knowledge of architectural disciplines and experience in introducing new technologies based on research. Proficiency in technology architecture, containers, cloud management, and COTS product evaluation is essential, along with the ability to write, read, and debug code. Preferred qualifications include experience in delivering technology products for enterprise scale, exposure to AI technologies, and expertise in service-oriented architecture and microservices architecture. You should also have experience with high-throughput messaging technologies and channel-specific architecture skills. American Express offers competitive salaries, bonus incentives, and comprehensive benefits to support your holistic well-being, including medical, dental, vision, life insurance, and disability benefits. You will have access to career development opportunities and flexible working arrangements based on business needs. Join Team Amex and be part of a team that values your contributions and supports your professional growth and personal well-being.,
Posted 2 weeks ago
4.0 - 8.0 years
5 - 9 Lacs
Hyderabad
Work from Office
ServiceNow Developer Design configure and customize ServiceNow platform for Daimler in one or more of the following modules ITSM and ITOM, Service Request Management, IntegrationsCustom reporting,Customer Service Management, Service Portal Experience in working in an agile environment following agile practices Contribute in all phases of the development lifecycle At done 1-2 projects in CSM/ FSM / HRSD / TSM / TSOM / Retail Core / S2P modules. Skilled in Customer portal / Employee center portal features implementation Hands-on experience in case management workflows Knowledge of usage on AI search / predictive intelligenceGenAI features Handson in latest gen UX / UI features can develop custom and OOB widgets building and configuring mobile apps in Servicenow Integration skills with hands-on rest Api development work Prepare and produce releases of software components Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review Primary Skills ServiceNow Developer Design configure and customize ServiceNow platform for Daimler in one or more of the following modules ITSM and ITOM, Service Request Management, IntegrationsCustom reporting,Customer Service Management, Service Portal Experience with ITSM, Integration and working in an agile environment following agile practices Contribute in all phases of the development lifecycle At done 1-2 projects in CSM/ FSM / HRSD / TSM / TSOM / Retail Core / S2P modules. Any Certification related to ServiceNow Skilled in Customer portal / Employee center portal features implementation Hands-on experience in case management workflows Knowledge of usage on AI search / predictive intelligenceGenAI features Handson in latest gen UX / UI features Integration skills with hands-on rest Api development work Prepare and produce releases of software components Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review Experience developing custom applications within the ServiceNow platform Experience in configuration of ITOM ITBM modulesservice requests portalsservice catalogs etc Experience in ServiceNow customizations including Server and Client ScriptsUI Action workflow administrationdata import etc Experience in set up of ServiceNow integrationLDAP SSO Email etc Experience in gathering requirements and implementing them Experience in writing test cases automated tests in ServiceNow Modify Add Change Forms Fields UI Actions Administrative aspects of ServiceNow would be an added advantage Secondary Skills
Posted 2 weeks ago
7.0 - 12.0 years
15 - 22 Lacs
Pune, Chennai, Bengaluru
Hybrid
Servicenow Developer 7 + Years Location : Mumbai/Pune/Chennai/bangalore - Hybrid Mandatory Skills: ServiceNow Development and support Keywords: ServiceNow Development and Support, Agile project management Skills: ServiceNow, Agile Project Management, JavaScript JD: Candidate having 7+ years of experience in below mentioned areas - Experience in ServiceNow ITSM Development Incident Management development and support Case Management - working on cases assigned Service Request management - creation of catalog item Load data through import set and transform map - understanding of data source, import set table and transform map. ServiceNow support activity - incident, cases and catalogue task Story creation - related to defect raised by customer, need to create story with all the required details Email Notification - development and troubleshot Troubleshot script by using log. Agile Methodology - understanding the development process and scrum call Sincerely, Sonia TS
Posted 2 weeks ago
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