781 Case Management Jobs - Page 29

Job Profile: Associate Project Manager Job Families for Job Profiles: Client Services Location: Hyderabad Shift: Night Shift Mode: Hybrid Job Description The primary goal of this position is to oversee our team of project managers and ensure the successful execution of client work, with a focus on coordinating with internal departments to complete complex tasks and continually improve our processes. Essential job responsibilities will include: Manage a strong team of highly motivated eDiscovery professionals project managers. Provide support for client escalations including problem identification and resolution. Regularly meet with clients to deliver status updates, resolve project issues ma...

Preferred candidate profile CSSA certified 4-6 years Pega development experience 2-3 medium to large scale application developments in Pega/Pega Customer Service Good hands-on experience on basic and advanced Pega rules Experience in case management Good experience on Connector and Service Rules development Experience in UI and skins development Should be able to understand and explain class structure designs

Position : ServiceNow CSM Architect Shift Timing: AEST (Australian Eastern Standard Time, AEST Time Zone) Experience: Minimum 10 Years Notice Period: Immediate to 15 Days Only Mandatory E xperience ServiceNow CSM expertise with architecture and implementation of Case Management, Playbooks, Virtual Agent, AWA, Communities, FSM, Flow Designer, IntegrationHub, Performance Analytics, REST/SOAP APIs, Agile/Scrum delivery, and strong stakeholder management. Job Description Key Responsibilities The ServiceNow CSM Architect will be responsible for the design, architecture, and implementation of scalable and efficient Customer Service Management (CSM) solutions within the ServiceNow platform. The ide...

Minimum of 6-9 years of development experience in Pega, Pega CSSA certification is mandatory. Must have strong hands-on implementation experience leveraging Enterprise class Structure, Data Modelling, Application structure design, specialization & extensibility, Inheritance and Rule Resolution Concepts. Must have excellent implementation experience of integrations (SOAP, REST, File Listener, etc.) and its exception handling. Must have strong development experience in Data Pages, Reports, Activities, Data Transforms, Declarative & Decision rules, Functions, Function Alias & libraries and Correspondence features. Should have good hands-on experience in Case Management, User Interface, Authenti...

Overview The HRSC Representative II is responsible for providing answers to employees by using excellent, in-depth knowledge of company benefits, HR policies, procedures and programs as well as communicating effectively with team members within the HR Service Center. Responsibilities Serve as a first point-of-contact for current and former employees’ questions on HR policies and/or processes Maintain working knowledge of HR processes to answer customers’ questions Receive inbound calls from employees through HR Service Center phone line as well as emails through shared HR Service Center inbox Provide timely and accurate information to employees by clarifying issues, researching answers, and ...

Should have experience with client handling and their escalation handling, immigration experience is a plus.

Job Title: Psychologist Company: XMAXO by Dr. Arora's Clinic Pvt. Ltd. Location: Mohali, Punjab Employment Type: Full-Time Work Hours: 10:00 AM – 7:00 PM (Monday to Saturday) About Us: XMAXO is a leading health and wellness organization specializing in sexual wellness, relationship counseling, and mental health services. Under the leadership of renowned sexologist Dr. Arora, we focus on a holistic, evidence-based approach to treat a wide range of psychological, psychosexual, and relationship-based challenges. Key Responsibilities: Conduct psychological assessments, diagnostic evaluations, and structured interviews. Provide individual, couples, or group therapy using evidence-based approaches...

Skill required: Talent & HR - SAP Talent & HR Designation: Measurement & Report Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boosts business agility,...

Oracle CC&B (Customer Care & Billing) Experienced Techno Functional Consultant ( 5 to 10 Years ) Must have at least 2 CC&B implementation experience with end-to-end implementation experience in Power, Water, Gas domain Ability to understand requirements, documents & do discussions with client. Able to create External Design Document and conceptual solutions in CC&B with reference to . Sound knowledge in modules like billing, payments, meter read and meter management, collections, case management, new connections etc. Certification in Oracle Utilities Customer Care and Billing. Converting detailed design specifications into high quality working programs; maintain existing software enhancement...

Job Title: US Immigration Specialist Location: Visakhapatnam (Work from office) Work Timings: 6:30 PM to 3:30 AM Job Overview: We are seeking a highly skilled US Immigration Specialist to join our HR and Legal team. The ideal candidate will have 5+ years of experience in managing US immigration processes, including H-1B petitions, Green Card processing (PERM, I-140, I-485), and RFE management. The role involves working closely with both internal teams and external legal partners to ensure compliance with immigration laws and timely filing of applications. Key Responsibilities: Immigration Filings & Case Management: Manage and facilitate non-immigrant and immigrant visa processes, including H...

Scope: HR Staff Services is connecting staff, managers and local HR teams to Amgen’s global HR programs and tools. For all global HR questions, we are the place to go to! You will be responsible for providing global HR service center support. Accountabilities: Ensure that inquiries are managed and customers are serviced according to service level agreements and local & global policies & procedures. Act as a dedicated point of contact for our customers (staff, managers and local HR). Ensure that HR transactions are processed according to global processes and compliance. Act as designated subject matter expert on one or more of our expertise areas and be responsible for supporting to maintain ...

Scope HR Staff Services is connecting staff, managers and local HR teams to Amgen’s global HR programs and tools. For all global HR questions, we are the place to go to! You will be responsible for providing global HR service center support. Accountabilities: Ensure that inquiries are managed and customers are serviced according to service level agreements and local & global policies & procedures. Act as a dedicated point of contact for our customers (staff, managers and local HR). Ensure that HR transactions are processed according to global processes and compliance. Act as designated subject matter expert on one or more of our expertise areas and be responsible for supporting to maintain o...

Functional (Manual) & API Testing & UiPath Responsibilities : Hands on with Manual QA and API testing with UiPath Prepare Test cases from user stories. Report status to the Team Lead at regular intervals. Execute the Test cases and update the result in the test case management tool. Follow-up with the Dev team and prioritize the defects and ensure the defects are closed. Need to be vocal about deviation in the process and inform the Team Lead about the same. The candidate should be passionate about learning new things in a short span of time. The candidate should be a good team player. Education and Experience Required Bachelor s degree or equivalent in business analysis/process analysis, or...

JD - QA Automation(Robot Framework) - 4 Years Skillset Required: We are looking for a candidate who has good experience in Manual QA. The candidate should have a good understanding of the QA process. The candidate should have worked across all phases on the QA process. The candidate should have good knowledge in the defect lifecycle The candidate should have good experience working in an Agile environment. Candidate must have experience in API testing probably using Postman. The candidate must be flexible to support teams in the PST time. n. The candidate must have experience working in an Offshore/Onsite mod The candidate must have very good communication skills. The candidate should have g...

Functional (Manual) & API Testing & UiPath Responsibilities : Hands on with Manual QA and API testing with UiPath Prepare Test cases from user stories. Report status to the Team Lead at regular intervals. Execute the Test cases and update the result in the test case management tool. Follow-up with the Dev team and prioritize the defects and ensure the defects are closed. Need to be vocal about deviation in the process and inform the Team Lead about the same. The candidate should be passionate about learning new things in a short span of time. The candidate should be a good team player. Education and Experience Required Bachelor s degree or equivalent in business analysis/process analysis, or...

- We are looking for a candidate who has good experience in QA. Nice to have Salesforce Service cloud or Sales cloud experience. The candidate should have a good understanding of the QA process. The candidate should have worked across all phases on the QA process. The candidate should have good knowledge in the defect lifecycle The candidate should have good experience working in an Agile environment. Candidate should have experience in API testing probably using Postman. The candidate should have experience working in an Offshore/Onsite model. The candidate should be flexible to support teams in the PST time. The candidate should have very good communication skills. Responsibilities: Prepar...

JD - QA Automation(Robot Framework) - 4 Years Skillset Required: We are looking for a candidate who has good experience in Manual QA. The candidate should have a good understanding of the QA process. The candidate should have worked across all phases on the QA process. The candidate should have good knowledge in the defect lifecycle The candidate should have good experience working in an Agile environment. Candidate must have experience in API testing probably using Postman. The candidate must be flexible to support teams in the PST time. n. The candidate must have experience working in an Offshore/Onsite mod The candidate must have very good communication skills. The candidate should have g...

Functional (Manual) & API Testing & UiPath Responsibilities : Hands on with Manual QA and API testing with UiPath Prepare Test cases from user stories. Report status to the Team Lead at regular intervals. Execute the Test cases and update the result in the test case management tool. Follow-up with the Dev team and prioritize the defects and ensure the defects are closed. Need to be vocal about deviation in the process and inform the Team Lead about the same. The candidate should be passionate about learning new things in a short span of time. The candidate should be a good team player. Education and Experience Required Bachelor s degree or equivalent in business analysis/process analysis, or...

Salesforce QA ( 5+ yrs ) We are looking for a candidate who has good experience in QA. Nice to have Salesforce Service cloud or Sales cloud experience. The candidate should have a good understanding of the QA process. The candidate should have worked across all phases on the QA process. The candidate should have good knowledge in the defect lifecycle The candidate should have good experience working in an Agile environment. Candidate should have experience in API testing probably using Postman. The candidate should have experience working in an Offshore/Onsite model. The candidate should be flexible to support teams in the PST time. The candidate should have very good communication skills. R...

Position - Salesforce QA Experience - 4+ Years Location - Bangalore/Hyderabad/Pune We are looking for a candidate who has good experience in QA. Nice to have Salesforce Service cloud or Sales cloud experience. The candidate should have a good understanding of the QA process. The candidate should have worked across all phases on the QA process. The candidate should have good knowledge in the defect lifecycle The candidate should have good experience working in an Agile environment. Candidate should have experience in API testing probably using Postman. The candidate should have experience working in an Offshore/Onsite model. The candidate should be flexible to support teams in the PST time. T...

Functional (Manual) & API Testing & UiPath Responsibilities : Hands on with Manual QA and API testing with UiPath Prepare Test cases from user stories. Report status to the Team Lead at regular intervals. Execute the Test cases and update the result in the test case management tool. Follow-up with the Dev team and prioritize the defects and ensure the defects are closed. Need to be vocal about deviation in the process and inform the Team Lead about the same. The candidate should be passionate about learning new things in a short span of time. The candidate should be a good team player. Education and Experience Required Bachelor s degree or equivalent in business analysis/process analysis, or...

Salesforce QA :4+ Years We are looking for a candidate who has good experience in QA. Nice to have Salesforce Service cloud or Sales cloud experience. The candidate should have a good understanding of the QA process. The candidate should have worked across all phases on the QA process. The candidate should have good knowledge in the defect lifecycle The candidate should have good experience working in an Agile environment. Candidate should have experience in API testing probably using Postman. The candidate should have experience working in an Offshore/Onsite model. The candidate should be flexible to support teams in the PST time. The candidate should have very good communication skills. Re...

: Job TitleClient Implementation Analyst LocationMumbai, India Role Description The Client Implementation Analyst (Documentation) supports the efficient delivery of implementation & documentation tasks and will act as a support resource throughout the project, working under the direct supervision of the Client Implementation Manager(s). Key tasks include (but not limited to) document generation, electronic banking system setups, performing & creating testing, supporting the resolution of client queries and issues. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursemen...

: Job Title Cash & Trade -Implementation (US Process), AS LocationBangalore, India Role Description The Client Implementation Associate (Documentation) supports the efficient delivery of implementation & documentation tasks and will act as a support resource throughout the project, working under the direct supervision of the Client Implementation Manager(s). Key tasks include (but not limited to) document generation, electronic banking system setups, performing & creating testing, supporting the resolution of client queries and issues. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy Gender neutral parental le...

Job Information Job Opening ID ZR_1841_JOB Date Opened 05/04/2023 Industry Technology Job Type Work Experience 5-8 years Job Title CC&B/C2M-TechnoFunctional Consultant City Mumbai Province Maharashtra Country India Postal Code 400072 Number of Positions 2 Oracle CC&B (Customer Care & Billing) Experienced Techno Functional Consultant ( 5 to 10 Years ) Must have at least 2 CC&B implementation experience with end-to-end implementation experience in Power, Water, Gas domain Ability to understand requirements, documents & do discussions with client. Able to create External Design Document and conceptual solutions in CC&B with reference to . Sound knowledge in modules like billing, payments, meter...