781 Case Management Jobs - Page 20

Job Description: You will be responsible for providing individual and group counselling services to students, staff, and faculty members. This includes conducting case management by developing treatment plans and documenting client progress. Additionally, you will be required to prepare monthly reports and provide crisis intervention support during critical incidences. Conducting awareness sessions, psychoeducational workshops, and faculty development programs will also be part of your role. You will be involved in mentoring the wellness club and teaching the Universal Human Values & Ethics Paper. Furthermore, you will participate in outreach programs and conduct interviews for faculty and s...

The Client Account Specialist (CAS) liaises with First Advantage's Small Business accounts and various internal departments such as Sales, Operations, Service, Product, and Billing. You will establish and maintain effective customer relationships and gain trust and respect. Your responsibility will include ensuring that the client relationship and customer satisfaction remain a competitive advantage for First Advantage. You will help transition customers from the sales and implementation process into the support phase. As a CAS, you will foster relationships with any of the customers supported by the team. Individual clients are not assigned to specific CRS, as any team member can assist any...

Location: Bengaluru Commitment: 3 Months 6 Months Compensation: 10,000 INR 15,000 INR About Locad Locad is the logistics engine enabling e-commerce brands to systematically store, pack, ship, and track orders across Asia-Pacific, GCC and the USA Our tech platform syncs inventory across online channels and organizes end-to-end order fulfillment through our reliable network of warehouses and shipping partners across Singapore, Malaysia, the Philippines, Thailand, China, Indonesia and Australia, the USA, Saudi Arabia, and UAE with more locations opening soon Hundreds of brands now have access to the Locad logistics engine, allowing faster shipping, reduced costs, and exponential growth Equipped...

Skill required: Talent Development - Instructor-Led Training (ILT) Designation: Business Interlock Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boost...

Job Title: Level 2 Cyber Security Analyst Experience Required: 3-6 Years Location: Work from office (Gurugram) Shift Timing : 24x7 Job Responsibilities: Incident Investigation: Conduct thorough investigations of security incidents using IBM QRadar, ensuring timely and accurate identification, analysis, and resolution of security threats. Support Level 1 Analysts: Provide guidance and support to Level 1 analysts, assisting with complex issues and ensuring effective incident response and escalation procedures. Use Case Understanding: Develop and maintain a deep understanding of security use cases, ensuring the effective implementation and monitoring of security controls. Rotational Shifts: Be ...

The Business Technology Team This role joins the Business Technology organization and plays a critical part in realizing our vision to accelerate the delivery of business outcomes across Okta by driving clarity, collaboration, and accountability in everything we do. We are seeking a dynamic and highly skilled Product Analyst with expertise in Salesforce Sales Cloud and CPQ (Configure, Price, Quote) processes with additional understanding of Service Cloud, provisioning, post-contract processes, and case management. This role is designed to drive improvements in the sales-to-support workflow, optimize Salesforce integrations with product systems, and enhance customer support operations. The id...

About this role: As a SOC Analyst at RingCentral, your primary responsibilities are to implement a comprehensive security monitoring, incident response and threat intelligence program for RingCentrals global cloud service, corporate and development environments. You will also be collaboratively providing feedback to improve security operations processes, generating actionable analysis and threat intelligence from tools, logs, and other data sources, ensuring strong documentation is in place to support ongoing SOC activities, and reporting your observations to other Security, Operations and IT personnel. Successful Candidates will: Have proven skills in application security, security monitori...

Say hello to possibilities. Its not everyday that you consider starting a new career. Were RingCentral, and were happy that someone as talented as you is considering this role. First, a little about us, were the global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interactiongiving people the freedom to connect powerfully and personally from anywhere, at any time, on any device. Were a $2 billion company thats growing at 30+% annually. We are currently looking for a Security Operations Center Analyst , and the key responsibilities are the following: Security Operations Center Analyst About this role: As a SOC Analyst at Rin...

Ready to shape the future of work At Genpact, we don&rsquot just adapt to change&mdashwe drive it. AI and digital innovation are redefining industries, and we&rsquore leading the charge. Genpact&rsquos AI Gigafactory, our industry-first accelerator, is an example of how we&rsquore scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that&rsquos shaping the future, this is your moment. Genpact (NYSE: G) is...

As an Employee Relations Director based in India, Bangalore, your role involves providing Employee Relations and Performance Management expertise, case management, and consultation within a centralized Employee Relations (ER) function for India. Your responsibilities include developing and leveraging common practices and processes to ensure a fair and consistent approach across clients. You will handle complex, high-risk, or sensitive employee relations cases and establish strong working relationships with local Business Partners (BPs) and Leaders. Reporting to the Senior Director, Employee Relations APAC & JPKT, you will play a crucial role in maintaining a positive work environment and ens...

You will be joining our technology services client as a Salesforce CRM Developer on a contract basis with a potential for conversion to full-time employment. The ideal candidate will have 5-8 years of experience in Salesforce CRM, Salesforce Service Cloud, API Apex, and LWC. The position is based in Pune and requires immediate availability within 15 days of notice. As a Salesforce CRM Developer, you will be responsible for various tasks including translating business requirements into Salesforce Cloud solutions, contributing to technical direction, and developing integrated business application solutions. You will work on projects involving the implementation of Salesforce Service Cloud solu...

You will be joining Hitachi Digital, a leading company in the digital transformation field and a rapidly growing division of the Hitachi Group. As a key player in the company's strategy to establish itself as a premier global entity in the dynamic digital transformation market, you will be instrumental in driving the organization's success. In this role, you will be responsible for managing the entire employee life cycle from hiring to retirement, showcasing a strong grasp of HR processes and standard operating procedures. Your duties will involve handling queries on the Case management tool, while effectively communicating with employees, managers, and other HR colleagues. By collaborating ...

Job Title: Associate Specialist Transaction Services Location: Pune Job Type: Contract duration 1 year (possibility of extension) Number of Positions: 2 Shift: Rotational Shift 10:30 AM to 7:30 PM and 1:30 PM to 10:30 PM Work Mode: Hybrid (with weekends off: Saturday and Sunday) Experience Required: 1 to 3 years Industry: Finance / Shared Services Functional Area: Transaction Services / Customer Support / Case Management Key Responsibilities:Issue Resolution & Case Management Handle inquiries from employees, external customers, and suppliers via email, phone, and chat. Resolve issues at first contact using internal knowledge bases and policy understanding. Document and track cases using the ...

Duties & Responsibilities Uses his/her excellent technical product knowledge and experience and best customer service skills to efficiently and effectively troubleshoot the customers issue towards absolute resolution Engages the customer in a spontaneous and conversational manner in a way that makes the customer experience good and enriching Investigates and clarifies consumer comments, questions, and concerns using active listening and probing skills Knows how to effectively multitask and prioritize workload Can effectively go thru the systems and process while carrying on a conversation with the customer Recommend available service options when necessary Use tact and judgment in communicat...

This job is with Kyndryl, an inclusive employer and a member of myGwork the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Picture yourself as the hero who tackles challenges head-on and thrives on finding creative solutions. Join our team at Kyndryl as a HR Services Leader and play a piv...

Req ID: 330306 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Salesforce Service Cloud Developer to join our team in Chennai, Tamil Ndu (IN-TN), India (IN). Minimum Qualifications: . 5+ years of developing applications on Salesforce.com . Understanding of Agile Development . Strong written and verbal communication skills . Ability to work in a team environment. . Familiarity with Accountability, being detail-oriented, and taking initiative . Excellent written and verbal communications skills . Bachelor's degree in C...

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl We are always moving forward always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Picture yourself as the hero who tackles challenges head-on and thrives on finding creative solutions. Join our team at Kyndryl as a HR Services Leader and play a pivotal role in supporting our employees, HR groups, and company management making a real difference in their work lives. Your Future at Kyndryl Kyndryl has a global footprint, which mea...

DESCRIPTION Employee case management (SIM-T/mailbox) . Process reimbursement benefit adjudication for the documents . Process manual enrollment/withdrawal . Process vendor & payroll reporting . Perform audits and control checks . Demonstrate Bias for action by timely completing the assigned benefits processes with 100% accuracy. . Demonstrate Customer obsession by addressing employee queries received via email or tickets with SLA and provide accurate resolution to employee issue. . Demonstrate Ownership by highlighting any potential risk issues and challenges that may cause impact to our employees. . Demonstrate Ownership by reviewing process documentation and making updates on a regular bas...

ABOUT GENERAL MILLS We make food the world loves: 100 brands. In 100 countries. Across six continents. With iconic brands like Cheerios, Pillsbury, Betty Crocker, Nature Valley, and Hagen-Dazs, weve been serving up food the world loves for 155 years (and counting). Each of our brands has a unique story to tell. How we make our food is as important as the food we make. Our values are baked into our legacy and continue to accelerate us into the future as an innovative force for good. General Mills was founded in 1866 when Cadwallader Washburn boldly bought the largest flour mill west of the Mississippi. That pioneering spirit lives on today through our leadership team who upholds a vision of r...

Develop and execute test scripts to validate data pipelines, transformations, and integrations. Formulate and maintain test strategiesincluding smoke, performance, functional, and regression testingto ensure data processing and ETL jobs meet requirements. Collaborate with development teams to assess changes in data workflows and update test cases to preserve data integrity. Design and run tests for data validation, storage, and retrieval using Azure services like Data Lake, Synapse, and Data Factory, adhering to industry standards. Continuously enhance automated tests as new features are developed, ensuring timely delivery per defined quality standards. Participate in data reconciliation and...

Primary Purpose of Role The People Services Agent role is aligned to the Thales HR organization and will provide HR services to various regions. The role will provide first-level support to employees, HR, managers, and vendors with Human Resources needs, including but not limited to company policy, procedures, learning, HR systems, employee onboarding, etc. ensuring all SLAs are met. Key Responsibilities & Accountabilities Case Management: Respond to a wide variety of employee queries. Thoroughly document inquiries via the case management tool to ensure required information is recorded accurately in accordance with policies and practices. Track and follow up on employee-related matters. Ensu...

The AskHR Manager will lead and oversee the daily activities of the HR Operations team, ensuring efficient, accurate, and timely delivery of HR services across the employee lifecycle. This role requires strong operational expertise, attention to detail, and the ability to collaborate effectively with multiple HR functions to ensure a high standard of service delivery. The role will partner with HRIS, IT, and Helix product team members to automate tasks, improve processes, and enhance employee experience. Key Responsibilities: 1. Benefits Administration o Oversee the administration of employee benefits including but not limited to insurance programs, leave management, provident fund/retiremen...

Responsible for coding new business application features, covering all stages of development from requirement review and analysis to unit testing and maintenance. Key Responsibilities: Design, implement, and configure ServiceNow solutions to meet business needs. Create and customize scalable workspace solutions. Develop complex workflows, scripts, and integrations (REST, SOAP, MID Server) between ServiceNow and 3rd parties. Customize ServiceNow modules: Case Management, Change Management, Problem Management, Service Catalog, Knowledge Management. Build responsive UI components via ServiceNows UI Framework, widgets, and Service Portal scripting. Collaborate with cross-functional teams for sol...

Role Description: Techno-functional manager who owns design, development, delivery and support of Case Management and NBX applications. Accountable for planning, designing, implementing and continuous improvement of Pega decisioning projects in line with the highest industry standards and evolving client business needs. This person contributes to bookings growth and customer success through technical leadership in business teams. This person provides thought leadership to fellow team members, builds business processes, framework features and supporting functions based upon identified business requirements and use cases. The person also functions in Scrum teams with other professionals focuse...

Implement and configure ServiceNow Customer Service Management (CSM) modules. Build case/incident workflows, portals, and integrations. Ensure process automation, platform optimization, and seamless customer experience. Required Candidate profile 5–10 years of ServiceNow with expertise in CSM. Skilled in case management, portals, integrations, and workflow automation. Strong scripting and communication skills to support business and customer