772 Case Management Jobs - Page 2

Must-Have Requirements: Experience: At least 10 years of experience working with Pega. Communication: Strong verbal and written communication skills are essential Certification: Certified as a Lead System Architect (CLSA) in Pega version 7.x or 8.x, with at least 2 years of hands-on experience in the role. Technical Expertise: Proven experience in designing and implementing solutions using the latest Pega versions, including 8.x and/or Infinity. Knowledge of advanced or latest concepts such as Low Code No Code, Constellation, Process Fabric, Containerization, Externalization, App Studio, Gen AI, Knowledge Buddy etc, Core Knowledge: Deep understanding of key Pega capabilities such as case man...

This role of Security Analyst - Incident Response will perform the computer incident response function of the Security team at Skillsoft. This analyst will work closely with the other teams across Skillsoft and help mature a constantly evolving computer network defense program. This analyst provides procedural expertise on a day-to-day basis and is responsible being responsive and timely in analyzing & responding to critical events. OPPORTUNITY HIGHLIGHTS Respond to threats within our corporate, production environments. Build, execute and refine on incident response plans, identify root cause and drive mitigations to prevent future occurrences. Gather, mentor and provide insights to team mem...

So, what’s the role all about? We are seeking a highly skilled and motivated Senior Software Engineer to join our dynamic X-Sight DataIQ R&D Engineering team in Pune, focused on building scalable compliance solutions for financial markets. Take E-E ownership of the analysis, design, development, implementation, and automating the test cases. Also talking to different stakeholders, product and customers to align the feature with their requirement. Person will also be taking additional responsibilities of conducting the scrum, driving the team success etc. How will you make an impact? Deliver End-to-End Feature Development You will contribute to the complete software lifecycle—from designing r...

Minimum Qualifications: 5+ years of developing applications on Service Cloud Understanding of Agile Development Strong written and verbal communication skills Ability to work in a team environment. Familiarity with Accountability, being detail-oriented, and taking initiative Excellent written and verbal communications skills Bachelor's degree in Computer Science or related discipline, or the equivalent in education and work experience Mandatory Skills Experience Cloud, Apex, LWC, Jenkins, Salesforce APIs Service cloud skills: Case Management, Email2Case, Web2Case, Web Chat, and APIs with custom built portal (not experience cloud) They should be able to deploy using Flosum Advanced-Level Prof...

As an Assistant Advocate at Shwetha Ravishankar & Associates, a Bengaluru-based full-service legal practice, you will play a crucial role in supporting attorneys with various tasks related to legal research, document drafting, case management, and client communication. Your responsibilities will include maintaining accurate records, preparing for court cases, and ensuring all legal documentation is up-to-date and organized. Key Responsibilities: - Conducting legal research to support attorneys in their cases - Drafting legal documents for various matters - Managing case files and ensuring all documentation is organized - Communicating effectively with clients regarding case updates - Maintai...

You will be responsible for providing individual and group counselling to students, staff, and faculty. Your duties will include case management such as developing treatment plans and documenting client progress. You will also be required to prepare monthly reports, conduct crisis interventions during critical incidences, and organize awareness sessions and psychoeducational workshops. Additionally, you will lead faculty development programs, mentor the wellness club, teach Universal Human Values & Ethics Paper, and participate in outreach programs. You will also be involved in conducting interviews for faculty and staff selection and providing after-hours crisis support as needed. Qualifica...

As a Lead Pega Support Engineer, your role involves overseeing the maintenance, support, and optimization of Pega based applications. You will play a critical role in ensuring system stability, managing incident resolution, and driving continuous improvement across the Pega ecosystem. Your deep technical expertise and strong leadership skills will be essential in supporting business-critical workflows and collaborating across teams. **Key Responsibilities:** - Lead the support and maintenance of Pega applications, ensuring high availability and performance. - Manage and resolve incidents, service requests ensuring timely resolution and escalations related to Pega applications. - Monitor syst...

As a Mental Health Specialist located in Gurgaon, your primary responsibility will be to provide mental health care and psychology services to clients. This includes conducting mental health assessments, case management, and crisis intervention to support individuals in need. Collaboration with other health professionals is essential to ensure comprehensive care and support for clients. Key Responsibilities: - Conduct mental health assessments - Provide case management services - Perform crisis intervention when necessary - Collaborate with other health professionals for comprehensive care Qualifications Required: - Proficiency in mental health care and mental health skills - Knowledge and e...

As a part of the IELTSMaterial.com team, your role will involve the following responsibilities: - Basic knowledge of Immigration eligibility check for PR (also check for minimum eligibility check for a profile) and documentation work. - Updates related to the Immigration process related to Australia PR and guide the team accordingly. - Provide excellent customer service and handle the clients during the immigration journey. - Manage immigration-assigned cases and track their progress for successful outcomes. - Work with the process team to resolve complex immigration cases as per the immigration process. - Research and implement new visa programs to meet organizational goals. - Conduct knowl...

Minimum Qualifications: . 5+ years of developing applications on Service Cloud . Understanding of Agile Development . Strong written and verbal communication skills . Ability to work in a team environment. . Familiarity with Accountability, being detail-oriented, and taking initiative . Excellent written and verbal communications skills . Bachelor's degree in Computer Science or related discipline, or the equivalent in education and work experience Mandatory Skills Experience Cloud, Apex, LWC, Jenkins, Salesforce APIs Service cloud skills: Case Management, Email2Case, Web2Case, Web Chat, and APIs with custom built portal (not experience cloud) They should be able to deploy using Flosum Advan...

Minimum Qualifications: . 5+ years of developing applications on Service Cloud . Understanding of Agile Development . Strong written and verbal communication skills . Ability to work in a team environment. . Familiarity with Accountability, being detail-oriented, and taking initiative . Excellent written and verbal communications skills . Bachelor's degree in Computer Science or related discipline, or the equivalent in education and work experience Mandatory Skills Experience Cloud, Apex, LWC, Jenkins, Salesforce APIs Service cloud skills: Case Management, Email2Case, Web2Case, Web Chat, and APIs with custom built portal (not experience cloud) They should be able to deploy using Flosum Advan...

Role Overview: At Techwave, we are dedicated to fostering a culture of growth and inclusivity, challenging individuals associated with the brand at every step, and providing necessary opportunities for personal and professional development. As a People Associate, you will play a crucial role in resolving HR queries, collaborating with managers and employees, and ensuring efficient execution of People Shared Service operational goals. Key Responsibilities: - Manage case volume for internal transfers within the company - Ensure timely processing of Global Offboarding activities - Update employee profiles and data changes related to internal movements - Communicate progress and outcomes to requ...

As a Customer Experience Consultant at Maersk, your role is to build strong and lasting relationships with customers, providing exceptional customer service in the Maersk environment. Your key responsibilities will include: - Managing customer channels - Handling case management - Onboarding and managing relationships with customers - Managing contracts and disputes - Handling all file management activities post-booking - Documenting processes - Updating systems - Managing operational finance - Proactively communicating with customer service in case of exceptions - Supporting Customer Service in resolving customer queries and handling exceptions To excel in this role, we are looking for cand...

As a highly skilled Senior ServiceNow FSO Consultant, your role will involve leading the design, implementation, and optimization of Financial Services Operations solutions on the ServiceNow platform. Your expertise in financial services domain and hands-on experience with ServiceNow's FSO suite will be crucial in successfully executing the following key responsibilities: - Lead end-to-end implementation of ServiceNow FSO modules, from requirements gathering to deployment. - Collaborate with business stakeholders to translate financial services processes into scalable ServiceNow workflows. - Design and implement solutions for financial product servicing, customer onboarding, disputes managem...

Job Description: You will be responsible for handling legal matters in the District Courts of Punjab and Haryana state. Key Responsibilities: - Represent clients in court proceedings - Draft legal documents such as pleadings, motions, and briefs - Conduct legal research and analysis - Provide legal advice to clients - Negotiate settlements on behalf of clients Qualifications Required: - Bachelor's degree in Law - Valid license to practice law in Punjab and Haryana state - Strong communication and negotiation skills - Ability to work independently and as part of a team (Note: Any additional details of the company were not provided in the job description),

As an HR Service Delivery Analyst at Accenture, your role involves improving workforce performance and productivity, boosting business agility, increasing revenue, and reducing costs through Employee Services. This includes engaging in query/case management activities, services, and interactions to address the needs, inquiries, and concerns of customers. You will be responsible for establishing and maintaining positive relationships, offering assistance, and ensuring customer satisfaction by promptly and effectively addressing issues. Customer care encompasses various channels such as customer support hotlines, email support, live chat, and in-person interactions with the aim of delivering a...

Job Title: Lead PEGA Support Engineer Location : Mumbai Experience :5 to 7 Years (Overall) / 3+ Years (Relevant) Employment Type: Full-Time Timing : 9.30 AM to 6.15 PM (IST) Job Summary We are seeking a highly skilled and proactive Lead Pega Support Engineer to oversee the maintenance, support, and optimization of our Pega based applications. This role is critical in ensuring system stability, managing incident resolution, and driving continuous improvement across our Pega ecosystem. The ideal candidate will combine deep technical expertise with strong leadership and communication skills to support business-critical workflows and collaborate across teams. Experience in PEGA Client Lifecycle ...

Title and Summary Senior Software Engineer Overview We are seeking a talented Senior Software Development Engineer in Test to lead the design and test automation strategy for Small and Medium Enterprises (SME) to validate application functionality and performance based on refined acceptance criteria, using methodologies, tools, strategies, and standards based on best practices in Agile software testing and continuous integration and deployment. Role Play a pivotal role on the Agile team in the continuous validation of web applications, system to system interfaces and complete software solutions Design and develop test automation scenarios to validate system to system interfaces and complete ...

Meet Our Team: The Customer Decision Hub (CDH) team at Pega is at the forefront of real-time customer engagement, personalizing billions of interactions for some of the worlds largest organizations. Built on the Pega Platform, CDH serves as an always-on decisioning engine, seamlessly integrating AI and business rules across all channels. Our globally distributed teamspanning India, the Netherlands, and the USdesigns, builds, and enhances this enterprise-grade solution to deliver exceptional value to our clients. Picture Yourself at Pega: As a Senior Software Engineer on the CDH product team, you will play a key role in designing, implementing and validating new features using Pega Infinity. ...

This Position reports to: HR Operations JR. Team Lead - CP Your responsibilities Managing compensation and benefits administration and supporting annual compensation, annual incentive & sales Incentive processes Ensuring all compensation information is stored accurately in the local and global systems and managing production worker Sales incentive calculation Ensuring appropriate service delivery support for internal stakeholders and ensuring the accuracy and timely processing of information with all stakeholders Ensuring execution and delivery of Compensation and Benefits services according to defined Service Level agreements (s) Preparing information and documents for external authorities ...

Responsibilities: Experience in developing technology solutions. Experience in managing external client projects in positions of increasing responsibility in the delivery of business consulting and systems development. Specializes in gathering and analyzing information and designing comprehensive solutions that are flexible and adaptable the client's needs. Relevant salesforce / Vlocity platform development experience Relevant salesforce / Vlocity certifications Experience overseeing team members. Detail-oriented with the ability to rapidly learn and take advantage of new concepts, business models, and technologies. Ability to work independently and be a self-starter. Cutting edge innovator ...

Overview SF Lead Engineer Responsibilities: Experience in developing technology solutions. Experience in managing external client projects in positions of increasing responsibility in the delivery of business consulting and systems development. Specializes in gathering and analysing information and designing comprehensive solutions that are flexible and adaptable the client's needs. Relevant salesforce platform development experience Relevant salesforce certifications Experience overseeing team members. Detail-oriented with the ability to rapidly learn and take advantage of new concepts, business models, and technologies. Ability to work independently and be a self-starter. Cutting edge inno...

We are seeking a highly skilled and experienced Senior Associate specializing in Litigation to join our legal team in Mumbai. The ideal candidate will have a minimum of 10 years of experience and must be capable of independently appearing in High Court, NCLT, DRT, and other relevant forums. This role requires strong litigation skills, extensive knowledge of the legal landscape, and the ability to manage complex cases independently. Key Responsibilities: Litigation Management: Independently handle and represent clients in High Court, NCLT (National Company Law Tribunal), DRT (Debt Recovery Tribunal), and other legal forums. Manage all aspects of litigation, including drafting pleadings, motio...

Below is the detailed JD for Quality Engineer profile : - The candidate should have experience in JAVA development and should be able to articulate and answer JAVA programming questions. Automation Knowledge : - Should have atleast 3-4 years of experience in Selenium. - Should understand the Selenium framework completely. - Should have knowledge on API Framework. - Should be able to answer queries based on practical knowledge. - Should have working experience on Salesforce application and automating it through Selenium. (Salesforce certification preferred) Experience : 6+ Years, Relevant should be 3-4 years in Selenium automation with JAVA. Responsibilities : - Develop and implement quality ...

Who We Are Girl Effect is an international non-profit that creates media that girls want, trust, and need. From chatbots and chat shows to TV dramas and tech, our content helps adolescent girls in Africa and Asia make choices and changes in their lives. We create safe spaces for girls to share facts and answer questions about health, nutrition, education, and relationships, empowering them with the skills to negotiate and redefine what is possible for a girl. Our reach is 60 million and counting, and we leverage technology to reach girls at scale, so every girl can choose to be in control of her body, health, learning, and livelihood. When a girl unlocks her power to make different choices t...