781 Case Management Jobs - Page 16

You will be responsible for providing comprehensive technical and transactional support to clients and internal partners through phone and email communication. Your role as a Transmission Support Specialist will involve resolving inquiries in a timely manner, accurately documenting all interactions, and ensuring exceptional client experiences while advocating for client needs. Additionally, you will be expected to escalate issues promptly, provide support to JP Morgan Access users, monitor email inquiries, and collaborate with various stakeholders to resolve client issues and support policy development. In this position, strong communication skills are essential for delivering information cl...

You will be responsible for developing and delivering software requirements to achieve business goals at Bank of America. Your role involves ensuring that the software meets functional, non-functional, and compliance requirements. This includes coding solutions, conducting unit tests, and integrating solutions into the overall application/system with clear, robust interfaces. Your familiarity with the bank's development and testing practices is crucial, as you will contribute to story refinement and defining requirements. You will estimate work necessary for realizing a story/requirement and perform spike/proof of concept activities as needed. Additionally, you will code solutions, conduct u...

Job Title: Senior PEGA BPM Consultant / Developer (8-10 Years Experience) Job Location: [Pune/Mumbai] Job Summary: We are seeking an experienced PEGA BPM Consultant/Developer with 8-10 years of expertise in designing, developing, and implementing scalable and robust business process management (BPM) solutions using PEGA. The ideal candidate will have a deep understanding of PEGA PRPC architecture, strong problem-solving skills, and the ability to lead complex projects from inception to delivery. Key Responsibilities: Lead and manage the design, development, and deployment of PEGA BPM applications. Collaborate with business analysts and stakeholders to gather and analyze business requirements...

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Are you passionate about solving complex problems Do you thrive in a fast-paced environment Then there's a good chance you will love being a part of our Software Engineering - Development team at Kyndryl, where you will be able to see the immediate value of your work. As a Software Engineering - Developer at Kyndryl, you will be at the forefront...

Job Title - GN - SONG - C&S - Salesforce Pharma - Senior Manager Management Level: 06/Senior Manager Location: Gurugram, Mumbai, Pune, Bengaluru, Hyderabad, Chennai Must have skills: Salesforce Good to have skills: CRM Transformation Job Summary : You will work closely with our clients as consulting professionals who design, build, and implement initiatives that can help enhance business performance. Areas of Work: Salesforce Business Analyst/Functional Consultant - SFDC Roles & Responsibilities: As part of these, you will drive the following Serve as CRM solution consultant and if required, perform hands-on delivery of customer interaction solution (Service Cloud, Einstein Analytics, Sales ...

We are hiring for Analyst role in Mortgage- Case management profile. Location:- Ghansoli Shifts:- UK Transport:- One way Work from office ( 5 Days) Role & responsibilities Taking ownership and being accountable of mortgage applications, from initial submission through to offer, delivering a seamless service to brokers and partners • Reviewing and screening residential owner occupied and buy to let (in both individual names and trading companies names) mortgage applications to understand the customer and application type, ensuring the correct packaging requirements are set • Applying a future thinking, holistic approach by anticipating the need of the underwriter, this will be done through: o...

Serve as contact for external customers by answering technical support telephone calls, chats, and emails. Own Tier 2 AvaTax and related Connector technical issues through resolution. Attain intermediate/experienced proficiency in the primary functions and technical workings for AvaTax and related Connectors, and all Avalara services. Comprehend technical interoperability for products in Avalara Portfolio. Manage personal ticket workload to meet department SLAs and CSAT goals, with expected clarity and quality of documentation. Collaborate with Tier 1/2 teams and the department QA team for process improvement and training. Set up test environments to verify reported software bugs and record ...

Job Description: As a member of the team at Sutherland, you will be responsible for providing exceptional customer service by addressing and resolving customer issues and exploring upselling opportunities over the phone within a growing customer base. Your role will involve identifying and understanding various customer needs and scenarios, and offering cutting-edge solutions in a friendly, confident, and knowledgeable manner. By showcasing new products, you will contribute to strengthening customer branding, increasing customer revenue, and enhancing productivity. Keeping abreast of client and industry processes, technology applications, utilities, and products will be crucial in delivering...

The ES Data Specialist is a member of the Workday & Onboarding Data Operations team and provides operational support to employees across all regions, acting as a trusted partner for the business to ensure an exceptional employee experience. This role reports to the Manager - Workday & Onboarding Data Operations and plays a critical role in the success of employees at Salesforce. You should possess strong organizational skills with a keen attention to detail, exceptional time management, and communication skills. Your commitment to providing exceptional customer support and ability to build relationships at all levels of the organization is crucial. It is important that you are comfortable ha...

At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself and a better working world for all. You will help clients determine the best way to design and develop state-of-the-art applications to optimize business processes leveraging the Pega Development platform. Your key responsibilities include working effectively as a team lead, sharing responsibility, providing support, maintaining communication, and updating managers on the progr...

As a support representative for Microsoft products, your primary responsibility will be to interact with customers in order to troubleshoot and resolve technical issues efficiently. You will be required to engage with customers via phone, chat, or email, actively listening to their concerns, asking relevant questions, and empathizing with their situations. It is essential to communicate technical concepts clearly to non-technical users and guide them on utilizing self-help resources effectively. Developing expertise in the Microsoft ecosystem, including Windows, Office, Microsoft 365, and Surface devices, is crucial for this role. Staying informed about product updates, patches, and known is...

Need Immediate to 15 days joiners only Total Experience : 4+ yrs Minimum two years in Servicenow ITSM & platform Minimum 3 years experience working in HRSD module. strong in scripting, and Service Catalogs Strong knowledge in following areas HR Profiles, Case management, HR Tasks, Record producers, Knowledge Management, Onboarding LIfe cycle Should have good experience in working/ Supporting on customization in HRSD module Certifications - HRSD Certified ( Mandatory ) CSA, CAD ( Good to have )

The Team: The Compliance team dedicated to the S&P Global Market Intelligence division serves in an advisory capacity to the organization on the design and execution of strategy, making riskbased decisions, and evaluating opportunities while ensuring adherence to S&P Globals policies and procedures. TheRole: The successful candidate will be supporting the implementation and monitoring of the Compliance Program for S&P Global Market Intelligence, with a focus on enhancement of data loss protection initiatives and sanction compliance. The role involves a range of activities, including providing: (i) compliance advisory services, (ii)monitoring, investigation and disposition of compliance alert...

Duties and Responsibilities: Effectively and accurately update client tax rates and frequencies in the appropriate database. Complete assigned project tasks and cases related to any client's data changes. Maintain and update cases in a timely manner, addressing any concerns and maintaining effective communication with clients and partners. Conduct an analysis of customer tax filing requirements needed for tax filing set-ups Ensure required legal and Payment Services forms are signed and filed with the appropriate authority. Prepare and file appropriate client tax agency EFT registrations, Federal E-file registrations, and reporting agent authorizations. Partner with Support and internal team...

About The Role Skill required: Talent Development - Instructor-Led Training (ILT) Designation: Business Interlock Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in mo...

About The Role Job Title - GN - SONG - C&S - Salesforce Auto - Senior Manager Management Level: 06/Senior Manager Location: Gurugram, Mumbai, Pune, Bengaluru, Hyderabad, Chennai Must have skills: Salesforce Good to have skills: CRM Transformation Job Summary : You will work closely with our clients as consulting professionals who design, build, and implement initiatives that can help enhance business performance. Areas of Work: Salesforce Business Analyst/Functional Consultant - SFDC Roles & Responsibilities: As part of these, you will drive the following Serve as CRM solution consultant and if required, perform hands-on delivery of customer interaction solution (Service Cloud, Einstein Anal...

About The Role Skill required: Talent & HR - SAP Talent & HR Designation: Measurement & Report Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countri...

Grade Level (for internal use): 09 The Team: The Compliance team dedicated to the S&P Global Market Intelligence division serves in an advisory capacity to the organization on the design and execution of strategy, making riskbased decisions, and evaluating opportunities while ensuring adherence to S&P Globals policies and procedures. TheRole: The successful candidate will be supporting the implementation and monitoring of the Compliance Program for S&P Global Market Intelligence, with a focus on enhancement of data loss protection and compliance initiatives. The role involves a range of activities, including providing: (i) compliance advisory services, (ii)monitoring, investigation and dispo...

Key Responsibilities Litigation Management Support the legal team in handling civil, criminal, arbitration, and other litigation matters. Coordinate with external counsel, share case updates, and maintain comprehensive case records. Manage bail applications and oversee recovery cases across North and Central regions. Legal Invoices Coordinate with external counsel for timely invoice submissions. Review, track, and process legal invoices and payments. Provakil Tool Management Manage and administer the Provakil platform for litigation and contracts. Track cases, contracts, and workflows to ensure timely updates and compliance. Legal Notices & Opinions Draft and respond to legal notices receive...

Investigate payment fraud and financial crime in a banking context. Operate transaction monitoring, case management, KYC/CDD/EDD, sanctions and PEP screening. Use GenAI to accelerate narrative drafting, adverse media summarisation, and typology mapping; leverage anomaly detection and graph/link analysis to surface networks. Prepare SAR/STR filings, coordinate with legal/compliance, and ensure alignment with FCA/JMLSG, FATF, 5AMLD/6AMLD, and OFAC programs. Transaction monitoring and alert triage; rules + model-based approaches KYC/CDD/EDD, sanctions & PEP screening; escalation workflows GenAI for case narratives, adverse media summaries, and typology checks Graph/link analysis (Neo4j or equiv...

Job Summary Responding to enquiries from international clients, via phone or email, in English in a professional manner. Resolving customer issues and requests quickly and accurately. Performing technical troubleshooting steps to resolve client issues. Maintaining accurate records of customer interactions via case management systems. Producing documentation for clients to expected standards and guidelines Collaborating with other departments to resolve complex customer issues. Providing feedback on recurring customer issues to help improve processes and products. Staying updated on company products, services, and policies to provide accurate information to customers. Adhering to company poli...

The role at Apple offers you the opportunity to be a part of a team that is dedicated to providing exceptional support to all Apple employees worldwide. As a member of this diverse and dynamic team, you will play a crucial role in managing data and records for multiple countries, ensuring compliance with regulatory requirements, and enhancing the global employee experience. Your responsibilities will include processing complex data updates, maintaining file storage, and managing business essential records. With your excellent communication skills and consultative approach, you will navigate through complex transactions, troubleshoot issues, and ensure the strictest compliance with profession...

As an Associate Advocate in this office, you will be responsible for providing legal support and assistance in various cases. Your duties will include conducting legal research, drafting legal documents, and representing clients in court proceedings. Additionally, you will be expected to collaborate with senior advocates to prepare for trials and hearings. Strong communication and analytical skills are essential for success in this role. You must also have a thorough understanding of legal procedures and regulations. Join our team and contribute to the delivery of high-quality legal services.,

WE ARE HIRING!! Tavasya Legal has an opening for a Senior Associate with 5+ years of experience. Role Description: This is a full-time on-site role for a Senior Associate located in Noida. The Senior Associate will be responsible for managing day-to-day legal activities including drafting and reviewing legal documents, providing legal advice and support to clients, representing clients in court proceedings, and conducting legal research. The role also involves collaborating with different practice groups to ensure efficient and timely delivery of services. Qualifications: Proficiency in drafting and reviewing legal documents, legal research, and providing legal advice Experience with court p...

As a Business Process Manager with expertise in ServiceNow HR Service Delivery (HRSD), your main objective is to drive process optimization and automation within the Global Shared Services Organization. In this role, you will be responsible for executing process improvements, configuring and managing ServiceNow HRSD workflows, and ensuring seamless automation within the Global Shared Services Center. The shift timing for this position is in the afternoon. Your responsibilities will include developing and executing action plans for different countries to enhance employee engagement while maintaining global standardization and local compliance. You will also configure, implement, and improve S...