781 Case Management Jobs - Page 15

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6.0 - 11.0 years

9 - 12 Lacs

bengaluru

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Job Purpose "This position is open with Bajaj finance limited" Managing the collections unit in a particular area and monitoring the collection of the amount due to the organization, while ensuring that cases are handled appropriately according to the company guidelines Duties and Responsibilities 1. Portfolio Management Analyses trend of incremental portfolios Chalks out loss projection based on the portfolio 2. Case Management Works out changes in allocation patterns along with Area/Cluster Managers - tracks impact on collection efficiency Engages with the Risk / Credit teams to get sufficient KYC inputs for Skip Tracing; Regularly reviews delay in closures / non-resolution cases / Custome...

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6.0 - 11.0 years

17 - 22 Lacs

noida

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Job Purpose "This position is open with Bajaj finance limited" Managing the collections unit in a particular area and monitoring the collection of the amount due to the organization, while ensuring that cases are handled appropriately according to the company guidelines Duties and Responsibilities 1. Portfolio Management Analyses trend of incremental portfolios Chalks out loss projection based on the portfolio 2. Case Management Works out changes in allocation patterns along with Area/Cluster Managers - tracks impact on collection efficiency Engages with the Risk / Credit teams to get sufficient KYC inputs for Skip Tracing; Regularly reviews delay in closures / non-resolution cases / Custome...

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6.0 - 11.0 years

8 - 12 Lacs

pune

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Job Purpose "This position is open with Bajaj finance limited" Managing the collections unit in a particular area and monitoring the collection of the amount due to the organization, while ensuring that cases are handled appropriately according to the company guidelines Duties and Responsibilities 1. Portfolio Management Analyses trend of incremental portfolios Chalks out loss projection based on the portfolio 2. Case Management Works out changes in allocation patterns along with Area/Cluster Managers - tracks impact on collection efficiency Engages with the Risk / Credit teams to get sufficient KYC inputs for Skip Tracing; Regularly reviews delay in closures / non-resolution cases / Custome...

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6.0 - 11.0 years

9 - 12 Lacs

pune

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Job Purpose "This position is open with Bajaj finance limited" Managing the collections unit in a particular area and monitoring the collection of the amount due to the organization, while ensuring that cases are handled appropriately according to the company guidelines Duties and Responsibilities 1. Portfolio Management Analyses trend of incremental portfolios Chalks out loss projection based on the portfolio 2. Case Management Works out changes in allocation patterns along with Area/Cluster Managers - tracks impact on collection efficiency Engages with the Risk / Credit teams to get sufficient KYC inputs for Skip Tracing; Regularly reviews delay in closures / non-resolution cases / Custome...

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6.0 - 11.0 years

9 - 13 Lacs

pune

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Job Purpose "This position is open with Bajaj finance limited" Managing the collections unit in a particular area and monitoring the collection of the amount due to the organization, while ensuring that cases are handled appropriately according to the company guidelines Duties and Responsibilities 1. Portfolio Management Analyses trend of incremental portfolios Chalks out loss projection based on the portfolio 2. Case Management Works out changes in allocation patterns along with Area/Cluster Managers - tracks impact on collection efficiency Engages with the Risk / Credit teams to get sufficient KYC inputs for Skip Tracing; Regularly reviews delay in closures / non-resolution cases / Custome...

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6.0 - 11.0 years

9 - 12 Lacs

hyderabad

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Job Purpose "This position is open with Bajaj finance limited" Managing the collections unit in a particular area and monitoring the collection of the amount due to the organization, while ensuring that cases are handled appropriately according to the company guidelines Duties and Responsibilities 1. Portfolio Management Analyses trend of incremental portfolios Chalks out loss projection based on the portfolio 2. Case Management Works out changes in allocation patterns along with Area/Cluster Managers - tracks impact on collection efficiency Engages with the Risk / Credit teams to get sufficient KYC inputs for Skip Tracing; Regularly reviews delay in closures / non-resolution cases / Custome...

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6.0 - 11.0 years

17 - 22 Lacs

pune

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Job Purpose "This position is open with Bajaj finance limited" Managing the collections unit in a particular area and monitoring the collection of the amount due to the organization, while ensuring that cases are handled appropriately according to the company guidelines Duties and Responsibilities 1. Portfolio Management Analyses trend of incremental portfolios Chalks out loss projection based on the portfolio 2. Case Management Works out changes in allocation patterns along with Area/Cluster Managers - tracks impact on collection efficiency Engages with the Risk / Credit teams to get sufficient KYC inputs for Skip Tracing; Regularly reviews delay in closures / non-resolution cases / Custome...

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6.0 - 11.0 years

8 - 12 Lacs

lucknow

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Job Purpose "This position is open with Bajaj finance limited" Managing the collections unit in a particular area and monitoring the collection of the amount due to the organization, while ensuring that cases are handled appropriately according to the company guidelines Duties and Responsibilities 1. Portfolio Management Analyses trend of incremental portfolios Chalks out loss projection based on the portfolio 2. Case Management Works out changes in allocation patterns along with Area/Cluster Managers - tracks impact on collection efficiency Engages with the Risk / Credit teams to get sufficient KYC inputs for Skip Tracing; Regularly reviews delay in closures / non-resolution cases / Custome...

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6.0 - 11.0 years

9 - 12 Lacs

noida

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Job Purpose "This position is open with Bajaj finance limited" Managing the collections unit in a particular area and monitoring the collection of the amount due to the organization, while ensuring that cases are handled appropriately according to the company guidelines Duties and Responsibilities 1. Portfolio Management Analyses trend of incremental portfolios Chalks out loss projection based on the portfolio 2. Case Management Works out changes in allocation patterns along with Area/Cluster Managers - tracks impact on collection efficiency Engages with the Risk / Credit teams to get sufficient KYC inputs for Skip Tracing; Regularly reviews delay in closures / non-resolution cases / Custome...

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6.0 - 11.0 years

8 - 12 Lacs

pune

Work from Office

Job Purpose "This position is open with Bajaj finance limited" Managing the collections unit in a particular area and monitoring the collection of the amount due to the organization, while ensuring that cases are handled appropriately according to the company guidelines Duties and Responsibilities 1. Portfolio Management Analyses trend of incremental portfolios Chalks out loss projection based on the portfolio 2. Case Management Works out changes in allocation patterns along with Area/Cluster Managers - tracks impact on collection efficiency Engages with the Risk / Credit teams to get sufficient KYC inputs for Skip Tracing; Regularly reviews delay in closures / non-resolution cases / Custome...

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6.0 - 11.0 years

8 - 12 Lacs

hyderabad

Work from Office

Job Purpose "This position is open with Bajaj finance limited" Managing the collections unit in a particular area and monitoring the collection of the amount due to the organization, while ensuring that cases are handled appropriately according to the company guidelines Duties and Responsibilities 1. Portfolio Management Analyses trend of incremental portfolios Chalks out loss projection based on the portfolio 2. Case Management Works out changes in allocation patterns along with Area/Cluster Managers - tracks impact on collection efficiency Engages with the Risk / Credit teams to get sufficient KYC inputs for Skip Tracing; Regularly reviews delay in closures / non-resolution cases / Custome...

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6.0 - 11.0 years

8 - 12 Lacs

jaipur

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Job Purpose "This position is open with Bajaj finance limited" Managing the collections unit in a particular area and monitoring the collection of the amount due to the organization, while ensuring that cases are handled appropriately according to the company guidelines Duties and Responsibilities 1. Portfolio Management Analyses trend of incremental portfolios Chalks out loss projection based on the portfolio 2. Case Management Works out changes in allocation patterns along with Area/Cluster Managers - tracks impact on collection efficiency Engages with the Risk / Credit teams to get sufficient KYC inputs for Skip Tracing; Regularly reviews delay in closures / non-resolution cases / Custome...

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3.0 - 8.0 years

10 - 20 Lacs

bengaluru, delhi / ncr, mumbai (all areas)

Hybrid

We are looking for a very strong D365 Customer Services candidate who is having experience in connectors and CIF framework.

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4.0 - 9.0 years

8 - 10 Lacs

bengaluru, karnataka, india

On-site

Apollo Tele Health Services is seeking a dedicated Community Health Worker to support public health initiatives by engaging with local communities, promoting wellness, and improving access to healthcare services. Key Responsibilities: Conduct outreach activities within communities to raise awareness of health programs and services. Educate individuals and families on health topics, disease prevention, and healthy lifestyle choices. Assist patients in navigating healthcare systems, including scheduling appointments and accessing social services. Act as a liaison between healthcare providers and the community to ensure effective communication and care coordination. Identify community needs thr...

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3.0 - 7.0 years

0 Lacs

ahmedabad, gujarat

On-site

As a Senior Software Engineer (Core Java) at DXFactor in Ahmedabad, Gujarat, you will be part of a US-based tech company servicing Fortune 500 customers worldwide. Your role will involve utilizing your expertise in Core Java and other related technologies to contribute to the development of innovative solutions. **Key Responsibilities:** - Utilize your proficiency in Core Java to develop efficient backend solutions - Work with JavaScript libraries such as jQuery and Node.js for front-end development - Use Git and Docker for build and deploy processes - Handle databases including PostgreSQL, Oracle, and MS SQL using tools like SQL Workbench - Familiarity with technologies like ReactJS, Requir...

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5.0 - 9.0 years

0 Lacs

noida, uttar pradesh

On-site

As an aspiring candidate for the position at Iris Software, you have the opportunity to be part of one of India's Top 25 Best Workplaces in the IT industry. Iris Software, with its vision to be the most trusted technology partner for clients and the preferred choice for professionals, aims to help enterprise clients thrive through technology-enabled transformations in various sectors like financial services, healthcare, transportation & logistics, and professional services. Role Overview: - You will be responsible for IMATCH Import/matching engine, ITRACS knowledge, case management, and ISUITE knowledge. - Your role will involve Cash management, SWIFT, Stored procedure, Crystal report, batch...

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15.0 - 20.0 years

17 - 22 Lacs

hyderabad

Work from Office

Position Summary: As the Head of Offshore AML/KYC & Screening Operations, you will lead a team responsible for conducting screening processes across sanctions, Anti-Money Laundering (AML), and Know Your Customer (KYC) operations. This role requires a strong operational mindset, the ability to drive change, and experience in adapting to digital transformation. You will work closely with technology, legal, and transformation teams to ensure maximum compliance with internal and external regulatory standards. The role would need you to be influencing in your interactions, driving the right behaviors and educating on the right compliance postures. Key Responsibilities: Lead and manage an offshore...

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15.0 - 20.0 years

17 - 22 Lacs

gurugram

Work from Office

Position Summary: As the Head of Offshore AML/KYC & Screening Operations, you will lead a team responsible for conducting screening processes across sanctions, Anti-Money Laundering (AML), and Know Your Customer (KYC) operations. This role requires a strong operational mindset, the ability to drive change, and experience in adapting to digital transformation. You will work closely with technology, legal, and transformation teams to ensure maximum compliance with internal and external regulatory standards. The role would need you to be influencing in your interactions, driving the right behaviors and educating on the right compliance postures. Key Responsibilities: Lead and manage an offshore...

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6.0 - 11.0 years

8 - 13 Lacs

chandigarh

Work from Office

What this job involves: Work effectively across a variety of communication channels (Case, Emails, MS Team) with a strong focus on creating a positive customer experience. Demonstrate high proficiency in HR processes and standard operating procedures. Resolve Tier 1 and Tier 2 queries and transactions related to core HR business processes. Ensuring quality responses to all queries and complaints; maintaining and adhering to quality standards as outlined in SOPs and operational framework. Following first time right approach in providing accurate resolution and reducing re-opening of cases Communicate and direct employees to appropriate documentations or procedures needed to resolve the query/...

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6.0 - 11.0 years

8 - 13 Lacs

gurugram

Work from Office

What this job involves: Work effectively across a variety of communication channels (Case, Emails, MS Team) with a strong focus on creating a positive customer experience. Demonstrate high proficiency in HR processes and standard operating procedures. Resolve Tier 1 and Tier 2 queries and transactions related to core HR business processes. Ensuring quality responses to all queries and complaints; maintaining and adhering to quality standards as outlined in SOPs and operational framework. Following first time right approach in providing accurate resolution and reducing re-opening of cases Communicate and direct employees to appropriate documentations or procedures needed to resolve the query/...

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1.0 - 2.0 years

1 - 4 Lacs

ghaziabad

Work from Office

About JLL JLL (NYSE: JLL) is a leading professional services firm that specializes in real estate and investment management. Our vision is to reimagine the world of real estate, creating rewarding opportunities and amazing spaces where people can achieve their ambitions. In doing so, we will build a better tomorrow for our clients, our people and our communities. What this job involves: Resolve Tier 1 queries and transactions related to core HR processes Maintaining data in Workday pertaining to employee life cycle such as Promotion, Transfer, Contract extension, Title change, Probation & other job change transactions Managing Employee On boarding & Exit formalities Provide query resolution ...

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5.0 - 8.0 years

3 - 7 Lacs

bengaluru

Work from Office

About The Role Skill required: Talent Development - Instructor-Led Training (ILT) Designation: Business Interlock Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsTalent Development processThe practice of training and learning material between an instructor and learners, either individuals or groups. Instructors can also be referred to as a facilitator, who may be knowledgeable and experienced in the learning material, but can also be used more for their facilitation skills and ability to deliver material to learners. What are we lookin...

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3.0 - 7.0 years

2 - 7 Lacs

gurugram

Work from Office

What this job involves: Resolve Tier 1 queries and transactions related to Workday Learning module Creating/Modifying Offerings and Sessions Updating Rosters post evaluating & analyzing the source data Managing publishing/modification of digital courses, Video interactions, blended courses etc. Creating and managing Campaigns in Workday Learning Managing Workday Learning cases and queries like transcript and training issues from users Managing Standalone test creation and edit activities in Questions Bank application Managing Programs and Audience in Workday Learning including creation and edit activities Demonstrate good proficiency in HR processes and standard operating procedures Communic...

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1.0 - 6.0 years

3 - 4 Lacs

indore, chennai

Work from Office

Job Description:- (a) Response, diagnosis, resolution and tracking by phone, email, chat of customer support queries; (b) Maintain response and resolution speed as defined by Service Level Objective (SLO/s”); (c) Keep high customer satisfaction scores and follow quality standards in 90% of cases; (d) Use existing knowledge base to provide a customer facing root cause assessment; and (e) Provide customer facing bug progress summary using available tools and platforms. Mandatory Skills Good Comm skill(verbal /Written) Typing skill (typing skills (Min 60 to 80 WPM)) Troubleshooting Experience: diagnosing, and resolving complex issues with SOP documents Support Experience: Familiarity with suppo...

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5.0 - 10.0 years

15 - 25 Lacs

pune, chennai, bengaluru

Work from Office

Job Title: Credit Card Dispute Resolution Analyst Locations: Offshore - Mumbai | Bangalore | Chennai | Pune (Onsite presence required in gulf countries on a need basis) Experience Required: 5 to 10 Years No. of Openings: 03 Salary Range: 10 LPA to 25 LPA (based on experience and expertise) About the Role: We are seeking experienced Credit Card Dispute Resolution Analysts to join our dynamic Fraud & Disputes Operations team. This role involves investigating, resolving, and managing credit card disputes in compliance with internal policies, network regulations, and customer expectations. You will play a critical role in safeguarding customer trust, ensuring timely resolution of chargebacks, an...

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