85 Case Logging Jobs - Page 3

As an individual working under the guidance and direction of your Supervisor or Manager, your primary responsibilities will include the following: Identifying potential customers for business development in collaboration with your Supervisor or Manager. Collecting necessary documents from customers and ensuring validation in accordance with the organization's norms. Logging each case into the system following the Standard Operating Procedures (SOP) and adhering to the disbursement process. Achieving the Sanction ratio as required by the organization. Meeting customer requirements and effectively cross-selling multiple products with the support and guidance of your Supervisor or Manager. Assisting in the empanelment of new vendors and fostering strong relationships with them in coordination with your Manager or Supervisor. Ensuring compliance with all Audit and Reserve Bank of India (RBI) regulations with the assistance of your Manager or Supervisor.,

You will perform the following tasks under the guidance and direction of your Supervisor or Manager: Identify potential customers for business with the assistance of your Supervisor or Manager. Collect documents from customers and validate them according to the organization's norms. Log the case in the system following the Standard Operating Procedures (SOP) and comply with the process for disbursement. Meet the Sanction ratio as required by the organization. Address customer requirements and cross-sell multiple products while being guided by your Supervisor or Manager. Assist in the empanelment of new vendors and establish relationships with them under the supervision of your Manager or Supervisor. Ensure compliance with all Audit and Reserve Bank of India (RBI) regulations with the help of your Manager or Supervisor.,

As a member of the team, you will perform the following tasks under the guidance and direction of your Supervisor or Manager. Together with your Supervisor or Manager, you will identify potential customers for business development. You will be responsible for collecting documents from customers and verifying their authenticity in accordance with the organization's norms. It will be your duty to log the case in the system following the Standard Operating Procedures (SOP) and adhere to the process for disbursement. One of your key responsibilities will be to achieve the Sanction ratio as per the organization's requirements. Additionally, you will be expected to meet customer requirements and promote multiple products, all while being guided by your Supervisor or Manager. Working closely with the Manager or Supervisor, you will assist in the empanelment of new vendors and cultivate strong relationships with them. Furthermore, you will collaborate with the Manager or Supervisor to ensure compliance with all Audit and Reserve Bank of India (RBI) regulations. Your attention to detail and ability to work effectively under the guidance of your superiors will be crucial in the successful execution of these tasks.,

As a part of the team, you will be working under the guidance and direction of your Supervisor/Manager to achieve various objectives. Your responsibilities will include identifying potential customers for business, collecting and verifying documents from customers in accordance with organizational norms, logging cases in the system following standard operating procedures, and facilitating the disbursement process. It will be essential for you to meet the sanction ratio as required by the organization. Additionally, you will be expected to meet customer requirements and cross-sell multiple products with the support and guidance of your Supervisor/Manager. You will also collaborate with your Manager/Supervisor to onboard new vendors and cultivate strong relationships with them. Ensuring compliance with all audit and RBI regulations will be a crucial part of your role, which will also be done in coordination with your Manager/Supervisor.,

As a team member under the guidance and direction of the Supervisor/Manager, you will be responsible for identifying potential business customers and collecting necessary documents from them for validation according to organization norms. It will be your duty to log the cases in the system following Standard Operating Procedures (SOP) and adhere to the process for disbursement. Your role will also involve achieving the Sanction ratio as required by the organization and meeting customer requirements while cross-selling multiple products, all under the supervision of the Supervisor/Manager. You will work closely with the Manager/Supervisor to empanel new vendors and establish strong relationships with them. Furthermore, you will be required to ensure compliance with all Audit/RBI regulations in coordination with the Manager/Supervisor. Your attention to detail and ability to follow procedures accurately will be crucial in maintaining operational efficiency and meeting organizational standards.,

The job involves performing the following tasks under the guidance and direction of a Supervisor or Manager: Identifying potential customers for the business with the assistance of Supervisor or Manager. Collecting documents from customers and validating them according to the organization's norms. Logging the case in the system following the Standard Operating Procedure (SOP) and adhering to the disbursement process. Meeting the organization's requirement for the Sanction ratio. Meeting customer requirements and cross-selling multiple products under the supervision of Supervisor or Manager. Assisting in the empanelment of new vendors and building relationships with them under the guidance of Manager or Supervisor. Ensuring compliance with all Audit and Reserve Bank of India (RBI) regulations with the help of Manager or Supervisor.,

You will be responsible for performing the following tasks under the guidance and direction of your Supervisor or Manager: - Identify potential customers for business opportunities with the assistance of your Supervisor or Manager. - Collect documents from customers and validate them according to the organization's norms. - Log the cases in the system following the Standard Operating Procedures (SOP) and adhere to the process for disbursement. - Meet the sanction ratio as required by the organization. - Meet customer requirements and cross-sell multiple products under the supervision of your Supervisor or Manager. - Assist in the empanelment of new vendors and develop relationships with them under the guidance of your Supervisor or Manager. - Ensure compliance with all Audit and RBI regulations with the help of your Manager or Supervisor.,

You will be responsible for performing the following tasks under the guidance and direction of your Supervisor or Manager: - Identify potential customers for business with the assistance of your Supervisor or Manager. - Collect documents from customers and validate them according to the organization's norms. - Log the cases in the system following standard operating procedures (SOP) and adhere to the process for disbursement. - Achieve the sanction ratio as per the organization's requirements. - Meet customer requirements and cross-sell multiple products under the guidance of your Supervisor or Manager. - Assist in the empanelment of new vendors and develop relationships with them under the guidance of your Manager or Supervisor. - Ensure compliance with all audit and RBI regulations with the help of your Manager or Supervisor.,

You will perform the following tasks under the guidance and direction of your Supervisor/Manager: - Identify potential customers for business with the assistance of your Supervisor/Manager. - Collect documents from customers and validate them according to the organization's norms. - Log cases in the system following the Standard Operating Procedure (SOP) and adhere to the process for disbursement. - Ensure the fulfilment of the sanction ratio as per the organization's requirements. - Meet customer requirements and cross-sell multiple products, under the guidance of your Supervisor/Manager. - Assist in the empanelment of new vendors and develop relationships with them under the direction of your Manager/Supervisor. - Ensure compliance with all Audit/RBI regulations with the help of your Manager/Supervisor.,

You will perform the following tasks under the guidance and direction of your Supervisor or Manager: Identify potential customers for business with the assistance of your Supervisor or Manager. Collect documents from customers and validate them according to the organization's norms. Log cases in the system following the Standard Operating Procedure (SOP) and adhere to the process for disbursement. Achieve the Sanction ratio as per the organization's requirements. Meet customer requirements and cross-sell multiple products, all while being guided by your Supervisor or Manager. Assist your Manager or Supervisor in empanelling new vendors and building relationships with them. Ensure compliance with all Audit and RBI regulations under the guidance of your Manager or Supervisor.,

You will perform the following tasks under the guidance and direction of your Supervisor or Manager: - Identify potential customers for business with the assistance of your Supervisor or Manager. - Collect documents from customers and validate them according to the organization's norms. - Log the case in the system following the Standard Operating Procedures (SOP) and adhere to the process for disbursement. - Meet the sanction ratio as required by the organization. - Meet customer requirements and cross-sell multiple products under the guidance of your Supervisor or Manager. - Assist in empanelling new vendors and develop relationships with them with the help of your Manager or Supervisor. - Ensure compliance with all Audit and RBI regulations in collaboration with your Manager or Supervisor.,

The primary responsibilities of this role include performing the following tasks under the guidance and direction of the Supervisor or Manager. With the support of the Supervisor or Manager, you will be responsible for identifying potential customers for business opportunities. This involves collecting necessary documents from customers and validating them according to the organization's norms. Additionally, you will be required to log cases in the system following standard operating procedures and adhere to the disbursement process. Meeting the Sanction ratio as per the organization's requirements is a key aspect of this role. You will also need to meet customer requirements and cross-sell multiple products under the supervision of the Supervisor or Manager. Furthermore, you will assist in the empanelment of new vendors and develop relationships with them under the guidance of the Manager or Supervisor. Ensuring compliance with all audit and RBI regulations will also be part of your responsibilities, with the support of the Manager or Supervisor.,

As a dedicated team member, you will work under the guidance and direction of your Supervisor or Manager to accomplish various tasks efficiently. Your responsibilities will include identifying potential customers for business opportunities with the assistance of your Supervisor or Manager. Moreover, you will be responsible for collecting necessary documents from customers and validating them according to the organization's norms. It will be crucial for you to log cases accurately in the system following the Standard Operating Procedures (SOP) and adhere to the disbursement process. In addition to this, you will be expected to achieve the sanction ratio as per the organization's requirements. You will also be tasked with meeting customer needs and cross-selling multiple products under the supervision of your Supervisor or Manager. Furthermore, you will collaborate with your Manager or Supervisor to onboard new vendors and establish strong relationships with them. Ensuring compliance with all Audit and Reserve Bank of India (RBI) regulations will also be a key aspect of your role with the guidance of your Manager or Supervisor.,

You will be responsible for performing the following tasks under the guidance and direction of your Supervisor or Manager: Identifying potential customers for business with the assistance of your Supervisor or Manager. Collecting necessary documents from customers and validating them according to the organization's norms. Logging cases in the system following standard operating procedures (SOP) and adhering to the disbursement process. Ensuring the fulfillment of the sanction ratio as per the organization's requirements. Meeting customer requirements and cross-selling multiple products while following the guidance of your Supervisor or Manager. Empanelling new vendors and developing relationships with them with the help of your Manager or Supervisor. Ensuring compliance with all Audit and RBI regulations with the assistance of your Manager or Supervisor.,

The purpose of this role is to deliver great customer service/experience by effectively acknowledging, tracking, and prioritizing all client cases as per the regulatory guidelines, and ensuring resolution as per the defined SLAs, by allocating the same to the relevant support team. Ensure operational excellence through contract and regulatory compliance, effective case acknowledgment, tracking, prioritization, system updation, and reporting. Acknowledge client cases as per the SLAs defined in the contract. Access client tool and log all incoming client cases accurately on the internal tool as per contract. Accurately document all pertinent case information such as case number, case type, etc. of daily cases received. Follow standard processes and procedures to track and prioritize all client cases. Accurately update the internal tool with daily cases and forward the same to respective agents and QAs. Access and maintain internal knowledge bases, resources and frequently asked questions to aid in effective case logging and prioritization. Maintain and timely update internal tool for agents to speed up response time. Identify red flags and escalate serious client issues to Team leader in cases of non-compliance and untimely resolution. Ensure all client information, disclosures and regulatory changes are given to agents and QAs on a regular basis. Monitor compliance with service agreements to avoid legal challenges. Share recorded case logs and status reports with clients and supervisors on a daily basis. Deliver excellent customer service through effective understanding of client tool, accurate case logging and prioritization as per regulatory guidelines. Serve as the primary point of contact for accessing cases pertaining to a specific client using designated client tool. Develop deep understanding and use of client tool to effectively perform day-to-day duties. Access client tool and acknowledge to the client the receipt of the cases as per the SLAs defined in the contract. Accurately document all pertinent case information such as case number, case type, etc. on a daily basis for all cases received. Prioritize cases on the levels of urgency and complexity as per the regulatory guidelines defined by the client. Accurately extract case information and create an excel listing cases along with relevant information pertaining to the cases. Maintain logs and records of all client cases as per the standard procedures and guidelines. Collaborate with the client and undergo trainings on any new regulatory guidelines for a particular client process and implement the same on all cases. Ensure allocation and resolution of client cases as per the defined SLAs by accurately updating internal tools, training sessions on new regulations, and regular reporting. Ensure allocation of cases to agents and QAs by accurately recording all client cases on the designated internal tracking software. Maintain a tracker of all cases received along with the allocation information for reporting purposes. Ensure all client cases are resolved as per the defined SLAs and regulatory guidelines defined by the client. Maintain and share the resolution status report with supervisor and client on a daily basis. Share the hourly productivity update report with supervisors and clients on a daily basis. Undertake client training on specific tool features and/or any other regulatory changes introduced by client/govt. Conduct training sessions for agents and QA ensuring the regulatory changes have been effectively communicated to all agents and QAs. Ensure new regulatory guidelines are implemented all client processes to avoid penalties and non-compliance. Liaise between the client and internal teams on escalations of serious issues and unique queries. Follow up with agents and QAs to record feedback and ensure compliance to contract SLAs and regulations. Interact and engage with the client and internal stakeholders to communicate and update progress against a particular case. Build capability to ensure operational excellence and maintain superior customer service levels for the existing client. Undertake trainings to stay current with any new features, changes, and updates on client tool. Enroll in product-specific and any other trainings per client requirements/recommendations. Conduct training sessions for Agents and QAs on any new regulatory guideline that needs to be applied to any process urgently. Identifying and document most common problems and recommend appropriate changes to the team leader. Updates job knowledge by participating in self-learning opportunities and maintaining personal networks. Competencies required for this role include Client Centricity, Passion for Results, Execution Excellence, Collaborative Working, Learning Agility, Problem Solving & Decision Making, and Effective communication. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.,

As a team member under the guidance of your Supervisor/Manager, your responsibilities will include: - Identifying potential customers for business with the assistance of your Supervisor/Manager. - Collecting customer documents and validating them according to the organization's norms. - Logging cases in the system following the Standard Operating Procedures (SOP) and adhering to the disbursement process. - Meeting the organization's Sanction ratio requirements. - Addressing customer requirements and cross-selling multiple products under the supervision of your Supervisor/Manager. - Assisting in the empanelment of new vendors and nurturing relationships with them in coordination with your Manager/Supervisor. - Ensuring compliance with all Audit/RBI regulations with the support and guidance of your Manager/Supervisor.,

The job involves performing the following tasks under the guidance and direction of a Supervisor/Manager: Identifying potential customers for business with the assistance of Supervisor/Manager. Collecting documents from customers and validating them according to organizational norms. Logging cases in the system following Standard Operating Procedures (SOP) and adhering to the disbursement process. Meeting the Sanction ratio as required by the organization. Meeting customer requirements and cross-selling multiple products under the guidance of Supervisor/Manager. Assisting in the empanelment of new vendors and developing relationships with them under the guidance of Manager/Supervisor. Ensuring compliance with all Audit/RBI regulations with the help of Manager/Supervisor.,

You will be responsible for performing the following tasks under the guidance and direction of your Supervisor or Manager: - Identify potential customers for new business opportunities with the assistance of your Supervisor or Manager. - Collect necessary documents from customers and ensure they are validated according to the organization's norms. - Log the case in the system following the standard operating procedures (SOP) and adhere to the disbursement process. - Meet the Sanction ratio as required by the organization. - Address customer requirements and cross-sell multiple products under the supervision of your Supervisor or Manager. - Assist in the empanelment of new vendors and establish and maintain relationships with them in collaboration with your Manager or Supervisor. - Ensure compliance with all Audit and Reserve Bank of India (RBI) regulations with the support of your Manager or Supervisor.,

As a part of the team, you will perform the following tasks under the guidance and direction of your Supervisor or Manager: - Identify potential customers for business development in collaboration with your Supervisor/Manager. - Collect necessary documents from customers and validate them according to the organization's norms. - Log the case in the system following the Standard Operating Procedures (SOP) and adhere to the disbursement process. - Meet the sanction ratio as per the organization's requirements. - Address customer requirements and cross-sell multiple products while being guided by your Supervisor/Manager. - Work with your Manager/Supervisor to empanel new vendors and establish and nurture relationships with them. - Ensure compliance with all Audit/RBI regulations with the assistance of your Manager/Supervisor.,

You will be responsible for performing the following tasks under the guidance and direction of your Supervisor or Manager: - Identify potential customers for business in collaboration with your Supervisor or Manager. - Collect documents from customers and validate them according to the organization's norms. - Log the cases in the system following the Standard Operating Procedures (SOP) and adhere to the process for disbursement. - Ensure the fulfillment of the Sanction ratio as per the organization's requirements. - Meet customer requirements and cross-sell multiple products under the guidance of your Supervisor or Manager. - Assist your Manager or Supervisor in empanelling new vendors and developing relationships with them. - Work with your Manager or Supervisor to ensure compliance with all Audit and RBI regulations.,

The job involves performing the following tasks under the guidance and direction of the Supervisor/Manager: Identifying potential customers for business with the assistance of Supervisor/Manager. Collecting documents from customers and validating them according to organizational norms. Logging cases in the system following standard operating procedures and adhering to the disbursement process. Meeting the Sanction ratio as required by the organization. Meeting customer requirements and cross-selling multiple products under the guidance of Supervisor/Manager. Assisting in the empanelment of new vendors and developing relationships with them under the guidance of Manager/Supervisor. Ensuring compliance with all Audit/RBI regulations with the help of Manager/Supervisor.,

As a member of the team, you will perform the following tasks under the guidance and direction of your Supervisor or Manager: - Identify potential customers for business with the assistance of your Supervisor or Manager. - Collect necessary documents from customers and validate them according to the organization's norms. - Log the case in the system following the Standard Operating Procedures (SOP) and adhere to the process for disbursement. - Achieve the Sanction ratio as per the organization's requirements. - Meet customer requirements and cross-sell multiple products under the supervision of your Supervisor or Manager. - Assist in the empanelment of new vendors and develop relationships with them under the guidance of your Manager or Supervisor. - Ensure compliance with all Audit and Reserve Bank of India (RBI) regulations with the support of your Manager or Supervisor.,

You will be performing the following tasks under the guidance and direction of your Supervisor or Manager: Identifying potential customers for business with the assistance of your Supervisor or Manager. Collecting documents from customers and validating them in accordance with the organization's norms. Logging the case in the system as per standard operating procedures (SOP) and following the process for disbursement. Fulfilling the Sanction ratio as per the organization's requirements. Meeting customer requirements and cross-selling multiple products, under the guidance of your Supervisor or Manager. Assisting in the empanelment of new vendors and developing relationships with them, with the help of your Manager or Supervisor. Ensuring compliance with all Audit and RBI regulations, with the assistance of your Manager or Supervisor.,

You will perform the following tasks under the guidance and direction of your Supervisor/Manager: - Identify potential customers for business with the assistance of your Supervisor/Manager. - Collect documents from customers and validate them according to the organization's norms. - Log cases in the system following the Standard Operating Procedures (SOP) and adhere to the process for disbursement. - Achieve the Sanction ratio as required by the organization. - Meet customer requirements and cross-sell multiple products under the guidance of your Supervisor/Manager. - Assist in the empanelment of new vendors and develop relationships with them under the guidance of your Manager/Supervisor. - Ensure compliance with all Audit/RBI regulations with the help of your Manager/Supervisor.,

You will be responsible for performing the following tasks under the guidance and direction of your Supervisor or Manager: - Identify potential customers for business opportunities with the assistance of your Supervisor or Manager. - Collect necessary documents from customers and validate them according to the organization's norms. - Log the case in the system following the standard operating procedures (SOP) and adhere to the process for disbursement. - Ensure the fulfilment of the sanction ratio as per the organization's requirements. - Meet customer requirements and cross-sell multiple products under the supervision of your Supervisor or Manager. - Collaborate with your Manager or Supervisor to empanel new vendors and cultivate strong relationships with them. - Work together with your Manager or Supervisor to ensure compliance with all audit and RBI regulations.,