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1.0 - 5.0 years
0 Lacs
maharashtra
On-site
Job Description: You will be responsible for telephonic communication in Fluent English and any south language, with a focus on customer service experience. Your role will involve overseeing the CRM function, post-sales activities, and developing harmonious relationships with customers. You will serve as the primary point of contact for clients from design confirmation to project handover. Additionally, you will handle customer interactions through emails and phone calls, maintain a track sheet, and provide regular project status updates. It will be your responsibility to implement customer service processes, ensure timely responses to queries, and resolve complaints efficiently while keepin...
Posted 2 months ago
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