Job Title: Sales Executive Experience Required: Minimum 10 Years Industry Preference: HVAC (Heating, Ventilation, and Air Conditioning) Locations: Kolkata & Guwahati Salary: Commensurate with Experience and Profile Job Overview: We are seeking a dynamic and results-driven Sales Executive with a strong background in the HVAC industry. The ideal candidate will have a proven track record of managing B2B sales, developing client relationships, and driving revenue growth. This is a key position focused on expanding our market presence in Kolkata and Guwahati . Key Responsibilities: Identify and develop new business opportunities within the HVAC segment. Build and maintain strong relationships with consultants, contractors, and end clients. Prepare and deliver compelling sales presentations and proposals. Achieve sales targets and contribute to regional growth strategies. Candidate Requirements: Minimum 10 years of sales experience , preferably in the HVAC industry . Strong knowledge of HVAC systems, components, and applications. Bachelor’s degree in Engineering, Business, or a related field (preferred). Job Types: Full-time, Permanent Pay: From ₹20,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Monday to Friday Weekend availability Language: English (Preferred) Work Location: In person Application Deadline: 09/06/2025
Job Title: Sales Executive Experience Required: Minimum 10 Years Industry Preference: HVAC (Heating, Ventilation, and Air Conditioning) Locations: Kolkata & Guwahati Salary: Commensurate with Experience and Profile Job Overview: We are seeking a dynamic and results-driven Sales Executive with a strong background in the HVAC industry. The ideal candidate will have a proven track record of managing B2B sales, developing client relationships, and driving revenue growth. This is a key position focused on expanding our market presence in Kolkata and Guwahati . Key Responsibilities: Identify and develop new business opportunities within the HVAC segment. Build and maintain strong relationships with consultants, contractors, and end clients. Prepare and deliver compelling sales presentations and proposals. Achieve sales targets and contribute to regional growth strategies. Candidate Requirements: Minimum 10 years of sales experience , preferably in the HVAC industry . Strong knowledge of HVAC systems, components, and applications. Bachelor’s degree in Engineering, Business, or a related field (preferred). Job Types: Full-time, Permanent Pay: From ₹20,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Monday to Friday Weekend availability Language: English (Preferred) Work Location: In person Application Deadline: 09/06/2025
Designation : Customer Relationship Officer Location: Bhubaneswar Department: Service Operations Apply now and be part of a team driving service excellence! Are you a proactive, detail-oriented professional with a passion for customer service and operations? We’re looking for a Customer Relationship Officer to join our Service Operations team in Bhubaneswar. About the Role: As a Customer Relationship Officer, you will be the first point of contact for our customers and dealers, ensuring smooth service operations, coordinating with internal teams, supporting dealer networks, and contributing to branch performance and customer satisfaction. Key Responsibilities: 1. Serve as the first point of contact for customers and dealers 2. Track and follow up on all service calls to ensure TAT compliance 3. Manage and validate PM reports for Key Account (KA) customers 4. Allocate unidentified service calls 5. Support dealers with CCN processes: call booking, allocation, equipment registration, spare part indenting, and call closure 6. Communicate with the channel for spare part availability and claim processing 7. Assist dealers with part code identification and selection in CCN 8. Collect and maintain branch performance documents (e.g., JRA, audits, trainings, etc.) via MS Forms (Service MIS) 9. Respond to customer queries via transactional emails 10. Track Mobility & EFS systems to ensure 100% technician activation and >95% call closure 11. Coordinate with service managers for spare part approvals and delivery tracking 12. Follow up on CCN errors and initiate corrections 13. Customer code creation and STO/STI follow-ups 14. Collaborate closely with the Branch Service Manager and service team to improve rankings 15. Share Do & Charge quotations as per Rate Contracts with KA customers Qualifications: Graduate in any discipline (Technical background preferred) 3–4 years of experience in customer support, service coordination, or operations Experience with dealer networks or service channels is an advantage Skills We’re Looking For: Strong communication and interpersonal skills Proficiency in MS Office (Excel, Word, Outlook) Familiarity with CRM/ERP tools (e.g., CCN, SAP) Excellent organization and follow-up ability Analytical thinking and problem-solving mindset Job Type: Full-time Pay: Up to ₹400,000.00 per year Benefits: Provident Fund Language: English (Preferred) Work Location: In person
Designation : Customer Relationship Officer Location: Bhubaneswar Department: Service Operations Apply now and be part of a team driving service excellence! Are you a proactive, detail-oriented professional with a passion for customer service and operations? We’re looking for a Customer Relationship Officer to join our Service Operations team in Bhubaneswar. About the Role: As a Customer Relationship Officer, you will be the first point of contact for our customers and dealers, ensuring smooth service operations, coordinating with internal teams, supporting dealer networks, and contributing to branch performance and customer satisfaction. Key Responsibilities: 1. Serve as the first point of contact for customers and dealers 2. Track and follow up on all service calls to ensure TAT compliance 3. Manage and validate PM reports for Key Account (KA) customers 4. Allocate unidentified service calls 5. Support dealers with CCN processes: call booking, allocation, equipment registration, spare part indenting, and call closure 6. Communicate with the channel for spare part availability and claim processing 7. Assist dealers with part code identification and selection in CCN 8. Collect and maintain branch performance documents (e.g., JRA, audits, trainings, etc.) via MS Forms (Service MIS) 9. Respond to customer queries via transactional emails 10. Track Mobility & EFS systems to ensure 100% technician activation and >95% call closure 11. Coordinate with service managers for spare part approvals and delivery tracking 12. Follow up on CCN errors and initiate corrections 13. Customer code creation and STO/STI follow-ups 14. Collaborate closely with the Branch Service Manager and service team to improve rankings 15. Share Do & Charge quotations as per Rate Contracts with KA customers Qualifications: Graduate in any discipline (Technical background preferred) 3–4 years of experience in customer support, service coordination, or operations Experience with dealer networks or service channels is an advantage Skills We’re Looking For: Strong communication and interpersonal skills Proficiency in MS Office (Excel, Word, Outlook) Familiarity with CRM/ERP tools (e.g., CCN, SAP) Excellent organization and follow-up ability Analytical thinking and problem-solving mindset Job Type: Full-time Pay: Up to ₹400,000.00 per year Benefits: Provident Fund Language: English (Preferred) Work Location: In person