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Manager E2E Commercial Diageo

3.0 - 5.0 years

8 - 12 Lacs

gurugram

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About the role: (TE) Context/Scope: Purpose of Role: The STC Customer Experience team serves as the first point of contact and the unified one face to customers, ensuring a seamless and consistent experience. The team is accountable for delivering exceptional customer service, with a focus on fulfilling all customer orders accurately and efficiently on time and in full (OTIF). In addition to order fulfillment, the team plays a critical role in maximizing cash flow and minimizing aged or bad debt, while providing strong support to both customers and in-market finance teams. Their responsibilities also include ensuring timely processing of customer spend payments and the daily execution of key...

Posted 1 day ago

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