Kamrup District, Assam
INR 1.2 - 1.8 Lacs P.A.
On-site
Full Time
We are seeking a dedicated and empathetic Telecaller/WhatsApp Message Grievance Reply Specialist to join our team. The ideal candidate will be responsible for handling customer grievances through phone calls and WhatsApp messages, ensuring timely and satisfactory resolution of issues. Key Responsibilities: Respond to customer grievances and queries via phone calls and WhatsApp messages. Maintain a high level of professionalism and empathy while addressing customer concerns. Document and track all customer interactions and resolutions. Collaborate with other departments to ensure prompt resolution of customer issues. Provide feedback to management on recurring issues and suggest improvements. Maintain up-to-date knowledge of company products and services. Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Benefits: Cell phone reimbursement Food provided Paid sick time Compensation Package: Commission pay Performance bonus Yearly bonus Schedule: Day shift Work Location: In person Application Deadline: 29/12/2024 Expected Start Date: 01/08/2025
India
INR 1.2 - 1.8 Lacs P.A.
On-site
Full Time
We are seeking a dedicated and empathetic Telecaller/WhatsApp Message Grievance Reply Specialist to join our team. The ideal candidate will be responsible for handling customer grievances through phone calls and WhatsApp messages, ensuring timely and satisfactory resolution of issues. Key Responsibilities: Respond to customer grievances and queries via phone calls and WhatsApp messages. Maintain a high level of professionalism and empathy while addressing customer concerns. Document and track all customer interactions and resolutions. Collaborate with other departments to ensure prompt resolution of customer issues. Provide feedback to management on recurring issues and suggest improvements. Maintain up-to-date knowledge of company products and services. Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Benefits: Cell phone reimbursement Food provided Paid sick time Compensation Package: Commission pay Performance bonus Yearly bonus Schedule: Day shift Work Location: In person Application Deadline: 29/12/2024 Expected Start Date: 01/08/2025
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