Care Zone Health Care

We are looking for a motivated and enthusiastic Telecaller to join our team. The ideal candidate will be responsible for making outbound calls, handling inbound inquiries, and generating leads or sales by providing accurate information and excellent customer service. Key Responsibilities: Make outbound calls to potential customers/clients from the provided database Handle inbound calls and respond to customer queries effectively Explain products/services in detail and generate interest among customers Maintain call logs and update customer records accurately in CRM Follow up on leads and schedule appointments for the sales team (if applicable) Achieve daily/weekly/monthly targets set by the team leader/manager Maintain a polite, professional, and friendly tone on calls Resolve customer issues and escalate complaints when necessary Perks and Benefits: Attractive incentives based on performance Training and development opportunities Friendly and supportive work environment