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Manpowergroup Services India logo
Senior Executive - CCRP Validation Manpowergroup Services India

2.0 - 7.0 years

1 - 5 Lacs

gurugram

Work from Office

Senior Executive - CCRP Validation Function: Customer Services, Overall Experience: 1-3 Years Must have exp into -"Email, chat, and calling experience, as well as past experience, should be from the credit card industry." Role Purpose Responsible for performing Revalidation as part of Centralized Revalidation Team (CVT). Role Accountability Ensure daily productivity metrics for CCRP revalidation within TAT Ensure Accuracy as per targets defined. Analyze and report on Complaints trends & Resolutions . Create & maintain process dashboards for business reporting purposes. Pro-actively follow-up with other departments for input files and effective stakeholder management Identify ways of improvin...

Posted 3 days ago

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