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1.0 - 3.0 years
4 - 5 Lacs
bengaluru
Hybrid
Role Purpose The Senior Analyst is responsible for ensuring the delivery of Daily targets and customer service in ANZ India, via robust learning and development frameworks. Key responsibilities include - managing workflows, associated reporting and quality checks. Ensure timely and accurate processing of work for both internal and external customers in line with expectations and within the agreed criteria set out in Service Level agreements and established policies. Banking is changing and were changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, youll be building your future, while helping to build ours. Role Type: Permanent R...
Posted 21 hours ago
1.0 - 3.0 years
1 - 4 Lacs
noida
Work from Office
Roles and Responsibilities Manage chargeback disputes from initiation to resolution, ensuring timely and effective processing. Basic understanding of banking processes, especially Card fraud/Dispute types Collaborate with internal teams to investigate and resolve card disputes, maintaining high customer satisfaction ratings. Utilize expertise in credit card operations, dispute management, and us banking processes to minimize losses and optimize outcomes. Develop strong relationships with customers through excellent communication skills, empathy, and problem-solving abilities. Stay up-to-date on industry trends and regulatory changes to continuously improve knowledge and performance. Details ...
Posted 1 month ago
1.0 - 10.0 years
2 - 7 Lacs
chennai
Work from Office
Candidate Roles and Responsibilities : Must have skills 2+ Years of hands-on experience in US Banking Operations in Financial crime compliance (Credit card dispute management with a focus on Non-Fraud Disputes) for a Leading US based Insurer Investigate and resolve Credit Card Disputes related to non-fraudulent transactions (e.g. billing errors, service-related issues, Consumer Disputes and Processing errors with the following Chargeback Disputes Reason code). Analyze customer complaints and transaction histories to identify discrepancies Ensure compliance with client SLAs, internal controls and regulatory guidelines Review and validate disputes for accuracy, ensuring adherence to card netwo...
Posted 1 month ago
1.0 - 3.0 years
1 - 4 Lacs
Noida
Work from Office
Roles and Responsibilities Manage chargeback disputes from initiation to resolution, ensuring timely and effective processing. Basic understanding of banking processes, especially Card fraud/Dispute types Collaborate with internal teams to investigate and resolve card disputes, maintaining high customer satisfaction ratings. Utilize expertise in credit card operations, dispute management, and us banking processes to minimize losses and optimize outcomes. Develop strong relationships with customers through excellent communication skills, empathy, and problem-solving abilities. Stay up-to-date on industry trends and regulatory changes to continuously improve knowledge and performance. Details ...
Posted 3 months ago
1.0 - 3.0 years
1 - 4 Lacs
Noida
Work from Office
Roles and Responsibilities Manage chargeback disputes from initiation to resolution, ensuring timely and effective processing. Basic understanding of banking processes, especially Card fraud/Dispute types Collaborate with internal teams to investigate and resolve card disputes, maintaining high customer satisfaction ratings. Utilize expertise in credit card operations, dispute management, and us banking processes to minimize losses and optimize outcomes. Develop strong relationships with customers through excellent communication skills, empathy, and problem-solving abilities. Stay up-to-date on industry trends and regulatory changes to continuously improve knowledge and performance. Details ...
Posted 3 months ago
6.0 - 10.0 years
8 - 15 Lacs
Hyderabad
Work from Office
Greetings! Openings: 50 Designation: Team Leader Skills: Retails Banking/Card Dispute Exp. is must, Exp:6+ Yr CTC :Upto 15 Lpa Call: 8058508635:Abhishek 9828246114:Shefali Apply to:abhishekrconverse@gmail.com Rgrds Team Converse
Posted 5 months ago
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