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1.0 - 10.0 years
2 - 7 Lacs
chennai
Work from Office
Candidate Roles and Responsibilities : Must have skills 2+ Years of hands-on experience in US Banking Operations in Financial crime compliance (Credit card dispute management with a focus on Non-Fraud Disputes) for a Leading US based Insurer Investigate and resolve Credit Card Disputes related to non-fraudulent transactions (e.g. billing errors, service-related issues, Consumer Disputes and Processing errors with the following Chargeback Disputes Reason code). Analyze customer complaints and transaction histories to identify discrepancies Ensure compliance with client SLAs, internal controls and regulatory guidelines Review and validate disputes for accuracy, ensuring adherence to card netwo...
Posted 1 week ago
1.0 - 3.0 years
1 - 4 Lacs
Noida
Work from Office
Roles and Responsibilities Manage chargeback disputes from initiation to resolution, ensuring timely and effective processing. Basic understanding of banking processes, especially Card fraud/Dispute types Collaborate with internal teams to investigate and resolve card disputes, maintaining high customer satisfaction ratings. Utilize expertise in credit card operations, dispute management, and us banking processes to minimize losses and optimize outcomes. Develop strong relationships with customers through excellent communication skills, empathy, and problem-solving abilities. Stay up-to-date on industry trends and regulatory changes to continuously improve knowledge and performance. Details ...
Posted 2 months ago
1.0 - 3.0 years
1 - 4 Lacs
Noida
Work from Office
Roles and Responsibilities Manage chargeback disputes from initiation to resolution, ensuring timely and effective processing. Basic understanding of banking processes, especially Card fraud/Dispute types Collaborate with internal teams to investigate and resolve card disputes, maintaining high customer satisfaction ratings. Utilize expertise in credit card operations, dispute management, and us banking processes to minimize losses and optimize outcomes. Develop strong relationships with customers through excellent communication skills, empathy, and problem-solving abilities. Stay up-to-date on industry trends and regulatory changes to continuously improve knowledge and performance. Details ...
Posted 2 months ago
6.0 - 10.0 years
8 - 15 Lacs
Hyderabad
Work from Office
Greetings! Openings: 50 Designation: Team Leader Skills: Retails Banking/Card Dispute Exp. is must, Exp:6+ Yr CTC :Upto 15 Lpa Call: 8058508635:Abhishek 9828246114:Shefali Apply to:abhishekrconverse@gmail.com Rgrds Team Converse
Posted 3 months ago
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