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8.0 years

0 Lacs

Chennai, Tamil Nadu, India

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Leading BPO in Chennai Hiring for Quality & Training Manager Must be a Manager Quality or Tenured Deputy Manager On papers in a BPO Experience in Domestic Banking Process is Mandatory Over All Experience 8+ Years 6 Days Working Looking for Local Candidates Only Mode of Interview- Virtual Interested candidates can mail their cv at simmi@hiresquad.in or call at 8467054123 Role and Key Responsibilities:  Drive continuous improvement for Transaction Quality and Delivery  Manage Call Quality & Client related KPI’s.  Evaluating the effectiveness of TQ interventions  Strengthening Quality Management Processes / framework to improve quality delivery.  Accurately capture SLA/SLO metrics, the reporting needs of all clients and set up / customize processes to seamlessly meet client's expectations  Generate and implement out of the box ideas and Process improvement initiatives in the process.  Drive Process control & Compliance in addition to managing the Audit requirements  Provide crisp and specific feedback to Front Line Recruitment Teams on quality of new hires  Provide quality floor support, feedback, refresher  Support the Quality and Compliance teams to perform various audits and follow-ups based on observations highlighted.  Run FMEA and compliance audits and health check of the account Key skills & knowledge:  People Management skills  Ability to drive initiatives to closure  Ability to deal with all levels of employees.  Ability to provide leadership, direction and motivation to build high performing teams  Excellent Communication skills  Data Handling / data interpretation skills  Should understand Transition, which is spread between the Handover, Startup, Manage and Exit phases to be able to manage Transaction Quality functions effectively  High level of maturity to handle people including but not limited to client, stakeholders, peers etc.  Process Oriented, Planning, Decision making, Data Handling, Ability to prioritize, Ability to meet deadlines and work under pressure.  Detail oriented with Strong organizational and Presentation skills  Trained /Certified in Green Belt Interested candidates can mail their cv at simmi@hiresquad.in or call at 8467054123 Show more Show less

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0 years

2 - 5 Lacs

Delhi

On-site

Company: Aimlay Location: Rohini, Delhi Shift: Night (9:30 PM to 6:30 AM) CTC: Up to 4.5 LPA + Unlimited Incentives & Benefit Interested candidates can call or whatsapp me on 92890 08078 Process: Voice Process Are you a confident communicator with good English skills? Ready to work in a dynamic voice process role with attractive incentives? Aimlay Pvt Ltd is looking for Lead Verification Specialists to join our night shift team! What you are going to do Update CRM Make outbound calls daily using provided leads Verify and screen prospective customer data Capture additional info and assess customer interest for company's product Work closely with the Sales team for lead allocation Ensure lead accuracy and quality before handing off to counsellors What we need: Any graduate Strong English communication skills (spoken) Comfortable with US Sift Timing & Highly Energetic – Interested in Rapid growth Why should you join Aimlay? Competitive salary up to 4.5 LPA + Unlimited Incentives & Benefit Growth opportunities in a fast-paced environment Supportive team and work culture Opportunity to work with an Indian edtech brand on a global Platform Open door policy Industry best mentors & leaders Monthly Engagement & Recognition Uncapped growth opportunity Regards Harshita Job Types: Full-time, Permanent Pay: ₹200,000.00 - ₹500,000.00 per year Benefits: Cell phone reimbursement Commuter assistance Internet reimbursement Leave encashment Paid sick time Paid time off Provident Fund Schedule: Night shift Supplemental Pay: Commission pay Performance bonus Yearly bonus Work Location: In person

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0.0 - 2.0 years

0 Lacs

Kanker, Chhattisgarh, India

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Job Requirements Job Requirements Role/Job Title: Associate Relationship Manager-Liabilities Function/Department: Rural Banking Job Purpose The role entails deepening relationships with Rural Banking accounts and ensuring best in-class service to the customers. The role bearer has a responsibility to support Relationship Manager in penetration of liabilities business in Rural markets through lead generations and account opening as per needs of customer. The role bearer is responsible for driving client acquisition, building household level customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals. Primary Responsibilities Lead Area Mapping in the catchment and maintain accurate and timely daily activity / Sales reports. Prepare Wish list of customers through cold calling and promotion activities to drive awareness about the bank and products across the catchment area. Ensure completion of account opening formalities with strict adherence to KYC norms. (Field verification Mandatory) Engage customers with multiple products at the time of account Opening. (viz: Mobile banking / Net banking registration / Recurring Deposit-Fixed Deposit activation) Ensuring account activation and subsequently maintaining the health of account. Ensure superior customer service to capture larger wallet share of population. Spearhead resolution of customer queries and issues. Assess and evaluate the client needs and generate new sources of revenue by leveraging cross sell opportunities as per their lifestyle, risk profiling and requirements. Ensure compliance as per the bank requirements. Recommend process changes in order to improve service efficiency and quality across the branch network. Provide support for implementation of livelihood advancement and community development initiatives. Secondary Responsibilities Recommend process changes in order to improve service efficiency and quality across the branch network. Provide support for implementation of livelihood advancement and community development initiatives. Education Qualification Graduation: BA / BCom / BBA / BSc / BTech / BE or any other graduate. Experience: 0 to 2 years of relevant branch banking experience. Show more Show less

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India

Remote

Part-Time Social Media Manager for Fabric Business Job Title : Part-Time Social Media Manager Location : Remote / [Specify Location if applicable] Hours : 20-24 hours per week (flexible schedule) About Us : JAIN Gartex is a dynamic fabric business specializing in high-quality textiles for [e.g., fashion, home decor, upholstery, etc.]. We are passionate about delivering beautiful, sustainable, and versatile fabrics to our customers. We’re seeking a creative and organized part-time Social Media Manager to elevate our brand presence and engage our community online. Job Summary : The Part-Time Social Media Manager will be responsible for developing and executing social media strategies to promote our fabric products, increase brand awareness, and drive customer engagement. This role requires creativity, a keen eye for design, and a passion for storytelling through digital platforms to showcase our fabrics’ unique qualities. Key Responsibilities : - Content Creation : Develop and curate engaging content (posts, stories, reels, videos) that highlights our fabric collections, patterns, and applications (e.g., fashion, crafts, home decor). - Platform Management : Manage and grow our social media presence on platforms such as Instagram, Pinterest, Facebook, and [other relevant platforms], ensuring consistent brand voice and aesthetic. - Campaign Execution : Plan and execute social media campaigns, including product launches, seasonal promotions, and collaborations with designers or influencers. - Community Engagement : Respond to comments, messages, and inquiries in a timely and professional manner to foster a positive community and build customer loyalty. - Visual Storytelling : Create or collaborate on visually appealing graphics, photos, and videos that showcase fabric textures, colors, and uses (e.g., mood boards, DIY projects). - Analytics & Reporting : Track and analyze social media performance using tools like Instagram Insights, Google Analytics, or similar platforms, and provide regular reports on engagement, reach, and growth. - Trend Awareness : Stay updated on social media trends, fabric industry insights, and competitor strategies to keep our content fresh and relevant. Qualifications: - Proven experience managing social media accounts for a business, preferably in fashion, textiles, or a related creative industry. - Strong understanding of social media platforms (Instagram, Pinterest, Facebook, etc.) and their best practices. - Proficiency in content creation tools (e.g., Canva, Adobe Creative Suite, or similar) for designing graphics and editing photos/videos. - Excellent written and verbal communication skills with a knack for crafting engaging captions and stories. - Basic photography or videography skills to capture high-quality visuals of fabrics. - Knowledge of social media analytics tools and ability to interpret data to optimize performance. - Passion for fabrics, textiles, or design, with an eye for aesthetics and trends. - Ability to work independently, manage time effectively, and meet deadlines in a part-time capacity. - [Optional] Familiarity with e-commerce platforms (e.g., Shopify, Etsy) and paid social media advertising is a plus. Requirements : - Access to a reliable computer, internet connection, and smartphone for content creation and posting. - Portfolio or examples of previous social media work (e.g., links to managed accounts or content). - [Optional] Basic knowledge of the fabric or textile industry is preferred but not mandatory. Why Join Us? - Flexible part-time hours that fit your schedule. - Opportunity to work in a creative industry with a passionate team. - Showcase your skills in a growing fabric business with a focus on quality and sustainability. How to Apply: Please submit your resume, a brief cover letter, and links to social media accounts you’ve managed or relevant work samples to [insert email or application link]. In your cover letter, tell us why you’re excited about promoting fabrics through social media. Job Types: Full-time, Part-time Pay: ₹8,000.00 - ₹10,000.00 per month Expected hours: 20 – 24 per week Schedule: Day shift Work Location: In person

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2.0 - 4.0 years

0 - 0 Lacs

Delhi

On-site

Position : Cinematographer – Travel & Lifestyle Content Company : House of Vacation India Pvt. Ltd. Location : Delhi (with frequent travel to resort and tour locations) Industry : Tourism, Hospitality, Media Role Overview We are looking for a passionate and creative Cinematographer who can bring travel experiences to life through stunning visual storytelling. The ideal candidate must have an eye for cinematic frames, lighting, natural movement, and be comfortable working across scenic outdoor locations, resorts, and live tour environments. Key Responsibilities Capture high-quality cinematic videos for tour locations, resorts, vlogs, activities , and brand events. Plan and execute shoots with a clear narrative, emotion, and aesthetic appeal. Collaborate with the content and marketing teams to develop concepts and storyboards. Manage shooting equipment, drones (if licensed), lighting, and audio setup. Travel to different locations as required and shoot in natural or unpredictable conditions. Ensure raw footage is of the highest quality and properly organized for the editing team. Requirements 2–4 years of experience as a cinematographer or videographer, preferably in travel/tourism/lifestyle content. Strong portfolio showcasing cinematic work and storytelling. Hands-on experience with professional cameras (DSLRs, mirrorless), gimbals, and audio setups. Strong understanding of composition, natural lighting, and movement. Ability to shoot both planned and spontaneous moments , especially in natural/outdoor settings. Willingness to travel extensively and work in dynamic locations. Preferred Skills Knowledge of drone shooting (with license, if applicable) Basic video editing knowledge is a plus Creative eye and love for travel and storytelling Job Type: Full-time Pay: ₹20,000.00 - ₹40,000.00 per month Schedule: Day shift Evening shift Morning shift Night shift Rotational shift Work Location: In person

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Bengaluru East, Karnataka, India

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Primary skills:Process->Testing processes->Selenium Test Automation process A day in the life of an Infoscion As part of the Infosys project management team, your primary role would be to take end-to-end bottom line responsibility for a Project. You will lead the proposal preparation, review the project estimations, capture inputs from key stakeholders to position Infosys suitably in order to seal the deal. You will schedule assignments, monitor, review and report project status regularly in order to manage project risks and ensure successful project delivery and implementation. You will also coach and create a vision for the team, provide subject matter training for your focus areas, motivate and inspire team members through effective and timely feedback and recognition for high performance. You would be a key contributor in creating thought leadership within the area of technology specialization and in compliance with guidelines, policies and norms of Infosys. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Project Management fundamentals Project Lifecycles on development & maintenance projects, estimation methodologies, quality processes. Knowledge of one or more programming languages; knowledge of architecture frameworks, and design principles; ability to comprehend & manage technology, performance engineering. Domain – Basic domain knowledge in order to understand the business requirements / functionality. Ability to perform project planning and scheduling, manage tasks and coordinate project resources to meet objectives and timelines Ability to work with business and technology subject matter experts to assess requirements, define scope, create estimates, and produce project charters Good understanding of SDLC and agile methodologies is a pre-requisite Awareness of latest technologies and trends Logical thinking and problem solving skills along with an ability to collaborate Show more Show less

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0 years

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India

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Freelance Photographer – Indian Ethnic Wear Photoshoot We are a fashion brand specializing in Indian ethnic wear. We are seeking a talented and creative freelance photographer to capture high-quality images that showcase our latest collection. The shoot will focus on highlighting the intricate details, colors, and cultural elegance of the garments. Capture both wide and close-up shots highlighting fabric texture, embroidery, and fit. Deliver high-resolution images suitable for use across e-commerce, social media, and marketing campaigns. Requirements: Proven experience in fashion photography (Indian ethnic wear preferred). Proficiency in using professional camera equipment and lighting setups Ability to manage natural and artificial lighting for optimal results Punctuality, professionalism, and creative input are highly valued Job Type: Freelance Pay: ₹661.78 - ₹1,500.00 per day Schedule: Day shift Weekend only Work Location: In person

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0 years

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Mohali

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ViewRay Systems is currently seeking an MRI Sequence Development Scientist, experienced in sequence development, who will share our passion for conquering cancer and help us in the development of novel cancer therapy systems. Responsibilities : Develop innovative high-speed imaging techniques that capture anatomy motion in real-time for both 2D and 3D scans. Develop imaging techniques, tailored for the radiation therapy space, that will provide the required spatial integrity and image quality. Develop the required calibration sequences and workflow for image guided therapy systems. Work with a cross-functional team of engineers and scientists to translate promising prototypes into product while leading technical/clinical risk retirement. Provide technical expertise and support for projects with internal and external collaborators. Follow guidelines of internal design controls and change controls processes. Required Qualifications Graduate degree in Physics, Applied Physics, Electrical Engineering, Biomedical Engineering or equivalent. Strong background in MRI physics and pulse sequence design. Expertise in MR imaging techniques and clinical applications. Substantial experience in C++/C software design, implementation, and coding. Experience in working with internal and external partners. Valued Qualifications Ph.D. Physics, Applied Physics, Electrical Engineering, Biomedical Engineering or equivalent. Experience using Matlab for signal and image processing. Desire and bandwidth to expand to other disciplines. Experience with E&M modeling. Experience in data acquisition and spectrometry. Job Type : Full-time Work Location: In person in Chandigarh, India: Relocate before starting work VIEWRAY SYSTEMS INDIA PRIVATE LIMITED PLOT NO. A-40A, INDUSTRIAL FOCAL POINT, PHASE 8-EXTN, Sector 59, S.A.S. Nagar (Mohali), Distt. Mohali, Punjab -160059 Benefits: Competitive salary and benefits package Job Type: Full-time Pay: From ₹35,000.00 per month Schedule: Day shift Ability to commute/relocate: Kharar, Mohali, Punjab: Reliably commute or planning to relocate before starting work (Preferred) Work Location: In person

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1.0 years

0 - 0 Lacs

India

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Roles & Responsibilities: Assist the Marketing Head in day-to-day marketing activities, campaign execution, lead tracking, and reporting. Handle social media accounts (Instagram, Facebook, YouTube) – including posting, replying to messages/comments, and boosting engagement. Coordinate with internal teams to create content around services, client experiences, and ongoing promotions. Capture and edit photos/videos for social media content, client testimonials, and behind-the-scenes clips. Help manage digital ad campaigns (Meta Ads, Google Ads) and assist in monitoring performance. Maintain a content calendar, suggest new ideas, and stay aligned with seasonal campaigns and offers. Support in offline marketing activities like print designs, clinic branding, and coordinating local events or influencer visits. Maintain marketing data, client leads, and feedback forms for reporting and follow-up. Requirements: Minimum 1 year experience in marketing preferred Able to work independently as well as in teams with strong personal discipline The Building, planning, Implementation and managing overall digital marketing strategy Providing Creative ideas for content marketing and update website Launch optimized online adverts through Google Ad words, Facebook etc., to increase company and brand awareness Excellent Communication and Inter-Personal skills Skills and experience in creating content for digital marketing Job Type: Full-time Pay: ₹12,000.00 - ₹15,000.00 per month Schedule: Day shift Work Location: In person

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10.0 years

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Kolkata, West Bengal, India

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At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Salesforce Technical Architect/Technical Manager Experience: Total : 10+ Years Relevant : 6+ Years Responsibilities: 100% hands-on exposure to develop and debug complex codes, and if required get into pair-programming with the team to implement any feature or fix any defects. Flexible to learn any technology within Salesforce ecosystem and willing to work. Drive the technical designs to implementation to successful deployment including design review, code reviews, code quality, DevOps CI/CD management. Spearhead end-to-end offshore technical delivery including project status tracking and reporting, project scope, risk, dependency, and quality management. Manage all internal and external project communications with EY GDS Leadership, EY Global Member Firms/Affiliates, EY customers, and stakeholders across regions. Develop strategies for complex technical landscape and multi-vendor/multi-team execution challenges for large-scale transformative solutions, and interface with different enterprise applications and multi-cloud technology stacks. Agile project management, resource management and utilization. Mentor all the project team (Dev, QA, Deployment) on technical aspects including freshers and Salesforce cross-trained resources from other technologies. Practice level contributions like innovations, hackathons, quickly build PoC/PoV, conduct emerging technology trainings, and support GTM pre-sales activities. Certifications: Salesforce Certified Application Architect OR System Architect [Good to have both] Salesforce Certified Platform Developer – II Salesforce Certified Sales Cloud, Service Cloud, Experience Cloud Knowledge and Skill: Lightning/LWC & Apex Should have good command over Apex. Lightning & LWC Lightning Web Component (LWC), Lightning Data Service (LDS), Lightning Events, Dynamic Forms, Lightning Cache, and Custom Components Development. Apex Class, Apex Trigger, Async Apex, Apex Integration Services (REST/SOAP). Apex Bulk API, Metadata API, Tooling API. Apex Design Patterns & Handling Large Data Volume (LDV). Platform Events (PE) & Change Data Capture (CDC). Should be hands on with coding and debugging issues with developers. Should be aware about Salesforce best practices (Trigger framework, exception handling, governor limits) Good knowledge on SOQL (able to build relationship queries to fetch required data in single query) SOLUTIONING Should have worked in capacity of a Salesforce TA for 2+ years (at least 1+) Should have good point of view of upcoming tech offerings in Salesforce Should have significant breadth of knowledge about Salesforce ecosystem. Should be able to create complex solutions using mix of Salesforce and AppExchange products. Should have experience in creating solutions in Salesforce from client concepts and requirements. Should have extensive experience in solution design activities such as data modelling/mapping, page layout/flow design, API & integrations design, business logic & rules definitions. Should be able to consult with clients on best practices and present additional opportunities to further leverage Salesforce platform. Should have experience in providing sales support for acquiring new customers as well as driving scoping and estimation exercises [Good to have] Should be able to create business requirements documentation with process flow diagrams and use case definitions [Good to have] Should be able to lead, mentor and teach consultants best practices in Salesforce implementation and project delivery [Good to have] DEVOPS & AGILE Should have intermediate knowledge of DevOps practices in general and DevOps toolchain for Salesforce in particular. Should have knowledge of different type of environments, deployment techniques, version control flows etc. Should have experience in agile development and iterative delivery methodologies. FRONTEND TECHNOLOGIES Should have knowledge of Salesforce Lightning (Design System, Aura etc.) Should understand various frontend technologies including JS frameworks, CSS frameworks and Component Libraries Experience in responsive design and mobile app development is a plus. PERFORMANCE & SECURITY Should have deep understanding of Salesforce governor limits and performance optimization techniques. Should be able to design solutions that can scale both horizontally and vertically. Should understand security best practices for web applications in general and security requirements for Salesforce apps in particular. Should have knowledge of various authentication & authorization protocols. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less

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7.0 - 10.0 years

0 Lacs

Mohali district, India

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Position Title: Deputy Lead, Sports - Developement Location: Mohali Position Type: Contractor, Full-Time Who we are: Roundglass Foundation is pursuing a bold vision to bring abundance and prosperity back to the state of Punjab in India through philanthropic initiatives supporting under-served rural and urban communities. Since our founding in 2018, we have been engaged in a wide range of far-reaching projects, directly involving village communities in building opportunity and sustainable development in the region. Our Model Village and Model City initiatives have impacted on the lives of 1,800,000 local people in over 1870 unique villages across the state through projects in pillars of Sustain Punjab, Learn Punjab (Education and Sports), Her Punjab (Women’s Initiatives), and Relief. About The Role: Roundglass Foundation is seeking a committed and skilled Project Coordinator (Sports) to join our Project Management Unit (PMU) for Sports. This is an opportunity to be part of a grassroots sports transformation programme across Punjab. As a key member of the PMU, you will play an instrumental role in executing one of the largest communitybased sports initiatives undertaken in the state, aimed at developing sports infrastructure and programs in every village. The Project Coordinator will represent Roundglass Foundation within the PMU and serve as a critical liaison between government departments, on-ground partners, and internal teams. Your work will directly contribute to successful implementation of high-impact sports initiatives that promote well-being, social change, and youth empowerment at scale. What you’ll do: Program Implementation & Operations Oversee daily operations of the Sports for Development program in target villages. Coordinate with SPOCs, coaches, and field teams to ensure smooth center functioning. Manage tournaments, engagement events, and talent scouting. Conduct field visits to monitor activities and address issues. Ensure compliance with attendance, coaching, equipment, and operational standards. Project Management Manage government relationships to support program delivery and advocacy. Liaise with departments for timely execution and clearances. Represent the organization in official meetings, forums, and events. Plan micro-level activities in line with annual goals. Maintain MIS, track KPIs, and support reporting, budgeting, and logistics. Stakeholder Engagement Build partnerships with Panchayats, Sarpanches, schools, and local sports leaders. Align efforts with district sports departments. Lead community outreach through schools, religious centers, and local campaigns. Talent Identification & Academy Coordination Support coaches in identifying and developing youth talent. Coordinate with academies for talent progression. Organize trials, training, and manage related documentation. Documentation & Knowledge Sharing Document success stories, field insights, and learnings. Support the creation of training materials and SOPs. Capture field media for visibility and fundraising. Skills and Qualifications : • Bachelor’s degree with a minimum of 7-10 years of experience, with a strong focus on interactions with government officials or a Master’s degree with a at least 5-7years of similar experience. • Proven ability to engage and build rapport with government stakeholders. • Strong data management and analytical skills. • Excellent written and verbal communication. • Attention to detail, organizational skills, and the ability to multitask. • Ability and willingness to travel extensively within Punjab. Why Roundglass: Roundglass was built on the vision that wellbeing should be at the very center of our life journey. We are not only reimagining how the world experiences wellbeing, but how companies (like our own) support the wellbeing of their people. We’re a group of talented, socially conscious, gritty, innovators using technology and human energy to create a vibrant wellness ecosystem. Together, we have built an amazing community, and we are always looking for people who share our passion. About Roundglass Foundation: We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Roundglass will provide reasonable accommodation for individuals with disabilities who need assistance applying for a job. Please contact rg.talent@roundglass.com for more information. We rely on legitimate interest as a legal basis for processing personal information under the GDPR for purposes of recruitment and applications for employment. Show more Show less

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0 years

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Chennai

On-site

Roles and Responsibilities: 1. Lead-to-Order Process Management o Manage the entire lead-to-order process, including inquiries, quotations, order registration, and fulfillment. o Investigate and identify required parts, ensuring accurate pricing and availability using ERP systems. o Coordinate with Purchase department for purchase orders and timely deliveries. 2. Customer Interaction and Support o Respond to customer inquiries and provide after-sales support promptly. o Handle sales inquiries and orders via phone, email, or other communication channels, ensuring accuracy in pricing, discounts, and product details. o Maintain customer relationships by addressing complaints and ensuring customer satisfaction. 3. Quotations and Upselling o Prepare quotations, proforma invoices, and offers based on customer requirements. o Proactively identify and capture upselling opportunities to maximize revenue. 4. Order Management and Coordination o Track order processing and coordinate with the production and dispatch teams to ensure timely deliveries. o Monitor open quotes and follow up with customers and sales teams to convert opportunities into orders. o Prepare material dispatch instructions and track dispatches until receipt by the client. 5. Sales Administration o Maintain accurate sales records, including pending dispatch reports and month-end sales data. JOB DESCRIPTION o Collaborate with the sales manager in preparing presentations and discussing innovative strategies to achieve sales goals. o Monitor and organize inventory effectively. 6. ERP Utilization o Use ERP tool to maintain customer, contact, and equipment details. 7. Payment and Credit Control o Follow up on outstanding payments, credit control, and payment reconciliation with accounts. o Ensure compliance with company payment policies. 8. Collaboration and Coordination o Support senior management by completing orders and updating customers on delays or delivery dates. o Coordinate with internal teams, such as production, to meet customer requirements effectively. 9. Reporting and Analysis o Prepare weekly and monthly reports, including pending dispatch and sales performance reports. o Analyze sales data to recommend improvements in processes and strategies. 10. Training and Innovation o Collaborate on innovative ideas to improve customer satisfaction and operational efficiency. o Provide backend support to sales engineers and facilitate internal training as needed. Required Skills and Qualifications:- added advantage  Strong experience in sales coordination, preferably in technical products like PHE.  Proficiency in ERP and CRM systems.  Excellent communication and customer service skills.  Attention to detail and ability to handle multiple tasks.  Experience in payment follow-ups and reconciliation.  Basic understanding of technical specifications and equipment, especially related to PHE. Job Type: Full-time Pay: ₹10,062.06 - ₹29,159.56 per month Schedule: Day shift Work Location: In person Speak with the employer +91 7010807287

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2.0 years

0 Lacs

Chennai

On-site

We’re seeking a highly creative and skilled Designer to join our Social Media Marketing team. As a Creative Designer, you will be responsible for developing visually stunning and engaging content for our social media platforms. Your designs should capture our brand's voice, tone, and aesthetic, while also driving user engagement and conversions. Key Responsibilities: 1. Design high-quality, engaging visual content for social media platforms (Facebook, Instagram, Twitter, LinkedIn, YouTube, etc.). 2. Develop and maintain our brand's visual identity across all social media platforms. 3. Collaborate with the Social Media Marketing team to understand content requirements and develop design concepts. 4. Create motion graphics, animations, and videos for social media. 5. Design social media ads, including Facebook and Instagram ads. 6. Develop and implement brand guidelines for social media visual content. 7. Stay up-to-date with the latest design trends and social media platform changes. 8. Work closely with the Content team to ensure design aligns with content strategy. Requirements: 1. 2+ years of experience in graphic design, preferably in a social media or digital marketing agency. 2. Portfolio that showcases your design expertise and creativity. 3. Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign, Premiere Pro, etc.). 4. Strong understanding of social media platforms and their respective design requirements. 5. Excellent communication and collaboration skills. 6. Ability to work under tight deadlines and deliver high-quality designs 7. Strong attention to detail and ability to follow brand guidelines. Nice to Have: 1. Experience with motion graphics and animation tools (After Effects, Blender, etc.). 2. Knowledge of HTML and CSS. 3. Experience with social media management tools 4. Certification in graphic design or a related field. What We Offer: 1.Competitive salary and benefits package. 2. Opportunity to work with a dynamic and growing company. 3. Collaborative and creative work environment. 4. Professional development and growth opportunities. If you're a creative and talented designer looking to join a fast-paced and innovative team, please submit your resume, and portfolio for consideration. Job Type: Full-time Pay: From ₹20,000.00 per month Schedule: Day shift Application Question(s): How sooner can you join? Will you be able to attend interview on 15/06/2025? Location: Chennai, Tamil Nadu (Required) Work Location: In person Application Deadline: 15/06/2025 Expected Start Date: 16/06/2025

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1.0 years

0 - 0 Lacs

India

On-site

Dear Candidate, We are looking " BPO voice process Executive" Location - Chennai. Qualification - Any graduate experience - Fresher or 1 year. Language - English and Hindi. Answer inbound calls and assist customers with their Queries/Request/Complains. · Raise Request & Complaints on behalf of the customer in the CRM tool. · Generate leads and educate customers about new products & their benefits. · Maintain and adhere to compliance guidelines · Capture problem indicators, highlight and suggest improvement · Adherence to the monthly Score card parameters including Quality, Efficiency and Accuracy · Maintain adequate knowledge levels on products, processes and systems used · Ensure sales target are met · Skills Required: o Excellent verbal communication skills o Ability to comprehend, capture as well as interpret basic customer information o Strong customer service focus Job Type: Permanent Pay: ₹24,000.00 - ₹26,000.00 per month Schedule: Morning shift Supplemental Pay: Yearly bonus Work Location: In person

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1.0 years

0 - 0 Lacs

Coimbatore

On-site

Job Overview : A dynamic and creative Web Graphic Designer is needed to join our team! We are seeking a talented individual who can bring their passion for design and web graphics to life. As a Web Graphic Designer, you will play a critical role in creating visually appealing graphics for our website, as well as for other marketing materials. You will work closely with our marketing team to create designs that capture the essence of our brand, engage our audience, and drive results. Web Graphic Designer Responsibilities & Duties Collaborate with the marketing team to develop and implement design concepts that align with our brand guidelines Design and produce various graphics for our website, including headers, banners, and product images Create visually appealing graphics for other marketing materials, such as email campaigns, presentations, and social media posts Ensure all designs are user-friendly, visually appealing, and meet the needs of our target audience Stay up-to-date with current design trends and technologies to keep our graphics fresh and engaging Manage multiple design projects at once and work within tight deadlines Web Graphic Designer Qualifications & Skills Bachelor’s degree in Graphic Design, Web Design, or related field. Proficiency in Adobe Creative Suite (Photoshop, Illustrator, XD). Experience with responsive and adaptive design principles. Knowledge of front-end development languages such as HTML5, CSS3, and JavaScript. Excellent communication and teamwork skills. Strong portfolio showcasing web design projects. Familiarity with content management systems (CMS) like WordPress. Understanding of SEO and web analytics tools. Bachelor's degree in graphic design, web design, or a related field 1+ year of experience as a Web Graphic Designer or a related role Expertise in Adobe Creative Suite, particularly Photoshop and Illustrator Strong portfolio showcasing your web graphic design work Excellent communication and collaboration skills Ability to multitask and meet tight deadlines Familiarity with HTML, CSS, and JavaScript is a plus Job Type: Full-time Pay: ₹9,466.20 - ₹31,509.41 per month Benefits: Food provided Provident Fund Schedule: Morning shift UK shift Work Location: In person

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5.0 years

5 - 9 Lacs

Chennai

On-site

Key Responsibilities - Lead Generation & Funnel Management - · Develop and execute multi-channel digital strategies to generate high-quality leads. · Setup and manage lead capture mechanisms (landing pages, forms, chatbots, etc.). · Monitor, analyze, and optimize lead funnels to improve conversion rates. Collaboratewithsalesteamstoensureseamlessleadhand-offandfeedback loops. Campaign Planning &Execution - · Design and run digital marketing campaigns (GoogleAds, Meta/Facebook, LinkedIn, email). · Track campaign performance using tools like Google Analytics, GoogleAds Manager, Meta Business Suite, etc. · Continuously A/B test ad creative’s, messaging, and formats to maximize ROI. Ensure all campaigns are aligned with brand guidelines and marketing objectives. Website &SEO Management - · Oversee website content strategy, structure, and performance. · Optimize on-page and off-page SEO for improved search rankings and visibility. · Monitor website traffic, bouncerate, and engagement metrics. Coordinate with content creators and developers for regular site updates and enhancements. Google My Business(GMB) Optimization - · Maintain and update GMB listings with current information, posts, and offers. · Respond to reviews, questions, and messages promptly. · Leverage GMB insights to optimize local SEO performance. Implement location-based strategies to improve local search visibility. Reporting & Analytics - · Develop performance dashboards and present regular reports on KPIs. · Track and analyze campaign data, lead sources, SEO performance, and site behavior. Provide actionable insights based on data trends and performance metrics. Job Types: Full-time, Permanent Pay: ₹500,000.00 - ₹900,000.00 per year Schedule: Day shift Application Question(s): CTC Upto - 8 LPA Education: Bachelor's (Required) Experience: Digital marketing: 5 years (Preferred) Lead generation: 4 years (Preferred) Location: Chennai, Tamil Nadu (Required) Work Location: In person

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0 years

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Panaji, Goa, India

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Job Title Senior Executive - Operations - PANJIM Purpose Responsible for ensuring timely pickup of Surface and Apex shipments from the customers and connecting them onto the network as per the set cut offs Key Responsibilities Responsibilities Operational Supervise daily outbound activities for Apex/ Surface operations at the PUD/ Distribution Center to ensure timely and accurate pickups from customers Ensure adherence to the operational workflows and standard operating procedures (SOPs) at the PUD/DC for all Pick-up related activities Conduct daily staff briefings, including communication regarding any operational changes, route changes, heavy loads etc Distribute pickups among the team and ensure timely pickups from regular customers as per the agreed cut-off times Reduce nil pickup wastages among regular pickup clients through feedbacks, visits to clients, telephone & overall monitoring of staff wise productivity Ensure timely pickups from call center customers (cash customers) and receipt of shipments from channel partners including RSPs, ESAs and Consolidators Ensure collection of appropriate documents from customers for regulatory purposes (octroi, sales tax, etc.) along with the picked-up shipments Ensure correctness of cash sale bookings in terms of pick up address, pickup times etc; Report pickup exceptions to Customer Service /Sales as feedback Ensure timely and correct data capture for all pickups Ensure timely deposit of the cash sales amount and octroi collected to accounts Coordinate with Fleet Team at the PUD/ DC to ensure availability of sufficient vehicles for Pick-ups Supervise the vehicle placement at bays and monitor the carting/ loading process Supervise and ensure accurate tally processes for pick up shipments Ensure timely connection of outbound loads onto hubs /warehouse to enable delivery commitments Ensure timely and accurate documentation for all outbound loads prior to the scheduled network connections Ensure safe handling of all shipments at the PUD/DC; Handle security exceptions in the service center along with the security team Monitor performance of Pick-up Staff and ensure conduct of trainings for them, in line with the training programmes designed centrally People Provide direction, guidance and support to the employees to help them discharge their duties effectively Ensure capability building for the team Key Result Areas and Key Performance Indicators S.No Key Result Areas Key Performance Indicators Drive service quality and excellence in the PUD/ DC in terms of pick-ups % Adherence to committed pick-up timings Regular pickups Cash pickups Timely connectivity of outbound loads to the Hub (% compliance) Air Hub Ground Hub Ensure accuracy in data capture (% compliance) Achievement of target NPS Scores for the PUD/DC Adherence to SOPs (measured in terms of number of non-compliances/ deviations) as observed in audit Drive Operations Process Efficiency and capability % increase in operational productivity in the PUD / DC (measured as shipments/ employee or tonnage/ employee) Ensure Performance Driven Culture Adherence to Performance Management system timelines and guidelines Show more Show less

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0 years

0 Lacs

Goa, India

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Job Description Job Title Executive Process-1 About The Function Our Supply Chain and Manufacturing team are problem-solvers, sourcing, producing, and delivering our much-loved brands to delight customers around the globe. Over half of Diageo’s 30,000+ people work in Supply Chain and Manufacturing. It’s an intricate and sophisticated operation that’s the product of logistical, manufacturing, and technical collaborations. Our teams in 100 sites in over 30 countries cover production facilities, supplier relationships, customer collaborations and third-party agreements. We’re committed to realising our ‘Society 2030: Spirit of Progress’ goals, to protect the environment and support our farmers and suppliers. Whatever your skills and experience, we’ll help you to thrive in our inclusive culture. Senior operators are individual contributors Requires conceptual knowledge of practices and procedures within a particular area of expertise Applies general knowledge of business developed through education or past experience No supervisory responsibilities; accountable for own contribution Solves routine problems using existing procedures and guidelines Has limited impact on own work team; works within standardized procedures and practices to achieve objectives and meet deadlines Exchanges basic information, asks questions and checks for understanding Distilling And Maturation Job Family Description Roles in this job family require an understanding of the distillation processes and methods used to finish products to the highest standards. They run the distilling process and cover typical roles such as non-technical operators, distiller assistants, lead or head distiller and blenders. This job family also covers expertise and knowledge to age or mature distilled spirits to create the required end product. They understand health and safety procedures, environmental protocols, quality standards, and able to identify if there are issues which need technical diagnosis and fixes with the machinery they use. Flexible Working Statement Flexibility is key to our success. Talk to us about what flexibility means to you so that you’re supported to manage your wellbeing and balance your priorities from day one. Diversity Statement Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this. We embrace diversity in the broadest possible sense. This means that you’ll be welcomed and celebrated for who you are just by being you. You’ll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, mindsets, and more. Our ambition is to create the best performing, most trusted and respected consumer products companies in the world. Join us and help transform our business as we take our brands to the next level and build new ones as part of shaping the next generation of celebrations for consumers around the world. Feel inspired? Then this may be the opportunity for you. If you require a reasonable adjustment, please ensure that you capture this information when you submit your application. Worker Type Regular Primary Location: Goa Unit (Ponda) Additional Locations : Job Posting Start Date 2025-06-12 Show more Show less

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0 years

4 - 5 Lacs

Chennai

On-site

Training & Quality Location Chennai, India Job Title: Manager I, Quality Job Description Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations. Role and Key Responsibilities: Drive continuous improvement for Transaction Quality and Delivery It’s a 24*7 Backend - Document verification process which includes Classification of documents, extracting information and fraud assessments. Manage Call Quality & Client related KPI’s. Evaluating the effectiveness of TQ interventions Strengthening Quality Management Processes / framework to improve quality delivery. Accurately capture SLA/SLO metrics, the reporting needs of all clients and set up / customize processes to seamlessly meet client's expectations Generate and implement out of the box ideas and Process improvement initiatives in the process. Drive Process control & Compliance in addition to managing the Audit requirements Provide crisp and specific feedback to Front Line Recruitment Teams on quality of new hires Provide quality floor support, feedback, refresher Support the Quality and Compliance teams to perform various audits and follow-ups based on observations highlighted. Run FMEA and compliance audits and health check of the account Key skills & knowledge : People Management skills Ability to drive initiatives to closure Ability to deal with all levels of employees. Ability to provide leadership, direction and motivation to build high performing teams Excellent Communication skills Data Handling / data interpretation skills Should understand Transition, which is spread between the Handover, Startup, Manage and Exit phases to be able to manage Transaction Quality functions effectively High level of maturity to handle people including but not limited to client, stakeholders, peers etc. Process Oriented, Planning, Decision making, Data Handling, Ability to prioritize, Ability to meet deadlines and work under pressure. Detail oriented with Strong organizational and Presentation skills Trained /Certified in Green Belt Qualification: Graduation Disclaimer: - 'Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for ‘recruitment’, ‘processing’ or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities. Location: IND Chennai - Fortune Towers Language Requirements: Time Type: Full time If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents

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3.0 - 5.0 years

0 Lacs

Chennai

On-site

Job Responsibilities Plan & Monitor Service Revenue Business for the Region Make yearly plans for Service Revenue based on Installed Base (IB)and Sales Forecast Monitor the actuals w.r.t. plans. Drive & execute mitigation actions. Prepare Monthly MIS , Provide Contract & Revenue Forecasts Monthly reviews with Regional and HO colleagues CRM & Collaboration Develop professional customer relationship, offer appropriate service solutions to achieve customer loyalty Collaborate with Sales and Marketing teams to leverage competitive advantage for the business & IB retention Work closely with Education Services/ Application team for developing and growing Education services revenue Acquire Service Business for the Regions Coordinate with Region, HO and back office shared services team (GBS) to ensure timely Contract offers submission to customers Follow up and negotiations with customers for conclusion of contracts in alignment with Regional and Territory sales managers, modality managers and Country Service Marketing/Sales Improving Contract Capture Rate and Contract Conversions Ensuring booking of contracts and submission of Invoices through commercial team Collection of Payments from Customers as per agreed terms in coordination with Business Administration and Service Group Leaders Acquisition of Additional Service Revenue through PMS Kits Upgrades Education/ User Services etc Qualifications/Skillsets/Experience Graduate/Postgraduate preferably in Biomedical/Electrical/Electronic stream 3-5 years of rich experience in a service sales or service marketing role in a medical device's organization Excellent negotiation and stakeholder management skills

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0 years

0 Lacs

India

On-site

DEAR CANDIDATE, one of a leading private bank is looking for a banking executive for their day to day operations. Hindi -Must Qualification - Any degree Experience - fresher / 1-4 yrs exp Location - karapakkam , OMR, Chennai Answer inbound calls and assist customers with their Queries/Request/Complains. · Raise Request & Complaints on behalf of the customer in the CRM tool. · Generate leads and educate customers about new products & their benefits. · Maintain and adhere to compliance guidelines · Capture problem indicators, highlight and suggest improvement · Adherence to the monthly Score card parameters including Quality, Efficiency and Accuracy · Maintain adequate knowledge levels on products, processes and systems used · Ensure sales target are met · Skills Required: o Excellent verbal communication skills o Ability to comprehend, capture as well as interpret basic customer information o Strong customer service focus o Knowledge of Banking / Credit cards preferred Skills Required: Excellent verbal communication skills Ability to comprehend, capture as well as interpret basic customer information Strong customer service focus Knowledge of Banking / Credit cards preferred Work Timings : Shifts (Starting 6.30 am), Open to work in shifts / rotational offs (For Female shift window will be 8:00 am to 8:00 pm) Languages Required : English + Hindi (compulsory). Job Types: Full-time, Permanent, Fresher Pay: Up to ₹25,000.00 per month Benefits: Leave encashment Schedule: Day shift Application Question(s): Do you know hindi and english Education: Bachelor's (Required) Work Location: In person

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4.0 years

5 - 10 Lacs

Chennai

On-site

We are seeking an experienced and data-driven CRM Manager to lead the strategy, execution, and optimization of our customer relationship management initiatives. The primary objectives of this role are to generate leads , manage customer lifecycles , reduce attrition , and increase customers spend across all segments. The ideal candidate has a deep understandingof segmentation, automation, retention strategies, and customer value optimization and data analysis. Key Responsibilities- Lead Generation through CRM Channels - · Build and manage CRM-driven lead generation campaigns (e.g., email acquisition, referral programs, reactivation of lapsed contacts). · Setup automated workflows to convert new leads into first-time customers. CollaboratewithdigitalmarketingandwebsiteteamstointegrateCRMlead capture mechanisms. Customer Lifecycle Management - · Define and implement lifecycle journeys: onboarding, engagement, reactivation, loyalty. · Develop targeted messaging and offers based on customer behavior, frequency, and value. Create life cycle segmentation models to identify at-risk, loyal, dormant, and high-potential customers. Attrition Reduction &Churn Prevention - · Monitor customer behavior and identify early signs of disengagement. · Design and deploy win-back campaign store activate dormant users. Buildloyaltyprogramsandpersonalizedoutreachstrategiestoretainvaluable customers. Increase Customer Spend & Value - · Promote high-margin services or products through up sell and cross-sell campaigns. · Implement tiered loyalty programs and personalized promotions based on historical spend. Drive repeat bookings and higher order values through personalized communication and incentives. Campaign Execution & Marketing Automation - · Identify required CRM tools, setup tools and own and optimize the use of CRM tools · Build and manage multi-step workflows, drip campaigns, transactional messages, and behavioral triggers. Continuously test subject lines, content, send times, and channels to maximize engagement. Analytics, Reporting &Continuous Improvement - · Track and report CRM performance: open/click rates, conversions, revenue impact, churn rates, LTV, etc. · Use customer data to refine targeting, personalization, and journey mapping. Provide regular insights and recommendations to marketing, sales, and product. Job Types: Full-time, Permanent Pay: ₹500,000.00 - ₹1,000,000.00 per year Schedule: Day shift Application Question(s): CTC Upto - 9 LPA Only females candidate can apply Education: Master's (Required) Experience: CRM : 4 years (Preferred) B2C: 4 years (Preferred) Work Location: In person

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0 years

2 - 3 Lacs

Chennai

On-site

- Bachelor's degree - Speak, write, and read fluently in English - Experience with Microsoft Office products and applications - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - Interest in Sports such as football or basketball Are you interested in shaping the future of live sports broadcasting? Do you want to set high standards on how Amazon customers are watching live sports? If so, you might be the right person for the Content Associate role on the Prime Video Live Events team, which brings new sports leagues and other live broadcast events to Prime Video customers around the world. Key job responsibilities The primary responsibility of the role is to perform quality checks on web pages and digital content for Prime Video Sports. • The associate needs to perform QA checks on Sports detail pages to ensure the best streaming experience for Sports fans. • The role will require the candidate to quickly understand the Prime Video Sports operation workflow tools. • The associate needs to continuously adapt and learn new features on the tools and improve on his/her acumen to quickly fix up metadata issues. He/she has to follow the QA SOP to spot/catch errors in the detail pages. • The associate needs to perform content quality checks to qualify user experience for content streaming on the PV Sports platform. He/she will need to use software tools for quality audit, metadata editing and data capture. • The associate will need to be aware of the operations metrics like productivity (Number of titles processed per hour), quality (defect %age) and delivery/latency SLA. The associate will be measured on his/her compliance to these Metrics, SLA requirements, QA guidelines, team and personal goals. • The associate should be a team player and come up with improvement ideas to his/her direct report and improve the QA process. • The associate will need to often contact stakeholders globally to provide status reports, communicate relevant information and escalate when needed. • The role is an individual contributor role. • The role requires a graduate degree with exposure to MS office and comfort with numbers. • In addition the associate should have attention to detail, good communication skills, and a professional demeanor. • A passion for international sports (such as football and basketball) is mandatory. A day in the life The primary responsibility of this role is to perform various tasks related to content for the Prime Video Sports catalog, under general supervision. This could involve tasks such as checking and/or fixing metadata, image, subtitles, audio and video assets to provide a seamless viewing experience to PV customers. The day to day job requires the individual to make judgment based decisions by following a standard operating procedure. The associate should have working knowledge of MS office to capture data on daily basis. About the team Prime Video is a premium streaming service that offers customers a vast collection of TV shows, Sports, and movies - all with the ease of finding what they love to watch in one place. We offer customers thousands of popular movies and TV shows from Originals and Exclusive content to exciting live sports events. We also offer our members the opportunity to subscribe to add-on channels which they can cancel at anytime and to rent or buy new release movies and TV box sets on the Prime Video Store. Prime Video is a fast-paced, growth business - available in over 240 countries and territories worldwide. The team works in a dynamic environment where innovating on behalf of our customers is at the heart of everything we do. Knowledge of Microsoft Office products and applications and the use of pivot tables and the development of charts and graphics Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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0 years

0 Lacs

Tamil Nadu

On-site

Career Area: Human Resources Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Role Definition Provides customer support, resolving customer requests and consultation on enquiries related to HR administrative processes and procedures. Responsibilities Contributes to operational excellence in HR by efficiently and accurately executing processes related to employment compliance, payroll, absence management, time tracking, benefits administration, and employee data management. Provides an excellent service experience when executing employee-facing processes. Develops expertise across HR operational process areas and supports the identification, assessment, and implementation of continuous improvement opportunities. Supports the maintenance of an HR Operations knowledge database and the gathering and reporting of HR operational metrics. Degree Requirement Degree or equivalent experience desired Skill Descriptors Business Process Improvement: Knowledge of business process improvement best practices and ability to use methods for identifying, evaluating, introducing and implementing more efficient approaches to performing business related activities. Level Working Knowledge: Gathers data for use in the analysis of business processes. Illustrates problems, opportunities and methods for improving existing business processes. Suggests ways to reduce variation and/or waste in processes. Helps evaluate what factors should be addressed in the change program. Participates in requirements analysis for process changes. Information Capture: Knowledge of the methods, channels and processes to obtain needed information; ability to identify, capture and document relevant business information in an auditable, organized, understandable and easily retrievable manner. Level Working Knowledge: Follows defined procedures to document all routine information. Identifies relevant established standards, policies and practices. Fulfills routine information capture needs in own area. Uses automated tools to capture, organize and archive relevant information. Cites examples of different types of relevant information that need to be captured. Service Excellence: Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner. Level Working Knowledge: Provides a quality of service that customers describe as excellent. Resolves common customer problems. Responds to unexpected customer requests with a sense of urgency and positive action. Provides direct service to internal or external customers. Documents customer complaints in a timely manner. Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment. Level Working Knowledge: Applies an assigned technique for critical thinking in a decision-making process. Identifies, obtains, and organizes relevant data and ideas. Participates in documenting data, ideas, players, stakeholders, and processes. Recognizes, clarifies, and prioritizes concerns. Assists in assessing risks, benefits and consideration of alternatives. Employee Relations: Knowledge of the rights and obligations in the employee relations; ability to adhere to legal requirements when handling employee negotiations. Level Working Knowledge: Assists employees with personal or professional problems. Conducts employee satisfaction surveys and documents interviewees' concerns and issues. Explains organizational policies, procedures and processes for dealing with employee relations issues. Addresses routine problems or disciplinary issues related to employee relations, such as grievances. Interprets and communicates employee relations policies and procedures at the local level. HR: Policies, Standards and Procedures: Knowledge of human resource function; ability to uphold the organization's and industry's standards, procedures and policies regarding human resources management. Level Working Knowledge: Analyzes policy and standards documentation and ensures organizational compliance. Maintains a specific set of standards and associated HR procedures. Communicates and refers potential exceptions upward for review and approval. Assists in the development and implementation of specific procedures. Provides feedback for the improvement of HR procedures. Human Resources Consulting: Knowledge of HR approaches, tools and techniques; ability to inform, guide and advise managers in HR-related initiatives. Level Working Knowledge: Utilizes a specific management consulting process. Applies a specific HR consulting model in an engagement. Provides line management with written reports proposing options and courses of action for HR issues. Interprets various sets of HR data in coming to conclusions and proposing actions. Facilitates meetings for gathering HR data, implementing HR strategies and resolving HR problems. Human Resources Operations: Knowledge of human resources (HR) policies, operational processes and considerations; ability to implement HR related tasks, processes, and projects to ensure that day-to-day operations run smoothly. Level Working Knowledge: Implements a specific aspect of day-to-day HR operations according to HR strategies. Assists training sessions related to HR processes and systems. Documents routine work flow, resource requirements, dependencies and criticalities. Records all HR data and transactions in Human Resources Information Systems (HRIS). Generates and interprets standards and management reports on HR activities. Relocation is available for this position. Posting Dates: June 12, 2025 - June 24, 2025 Caterpillar is an Equal Opportunity Employer. Not ready to apply? Join our Talent Community.

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0 years

1 - 1 Lacs

Chennai

On-site

- Bachelor's degree - Knowledge of QA methodology and tools A Device Associate’s primary responsibility is to execute test case instructions and report discrepancies. A DA is also responsible for successful and on time delivery of results. Key job responsibilities Role & Responsibility • Execute test cases prepared for testing Software builds on the Alexa/Kindle platform and Alexa/Kindle software products. • Perform test case execution and report bugs accurately • Understand testing procedures and guidelines for new builds / releases. • Perform regression and repetitive testing exercises to qualify builds without compromising on quality • Use software tools for data capture on a daily basis • Be comfortable with capturing results, communicating and escalating failures and providing individual status reports • Raising all failures/doubts related to the execution of test cases in the clarification portal and closing the same as per the SLA’s A day in the life You test small components and features related to an Amazon device, application, or service. You follow SOPs and execute tasks assigned to you on a daily basis. You raise defects for all failures observed and track doubts related to the execution of test instructions through pre-defined mechanisms. You strive to meet productivity and quality baselines. You acquire knowledge from peers, on-the-job training. You seek help from peers and/or your manager when instructions are unclear or if you are uncertain about a procedure. In the event of a problem, you are able to proceed when a workaround is recommended. Experience with testing consumer devices Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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